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EDINA 2015 QUALITY OF LIFE SURVEY
REPORT OF RESULTS
JULY 2015
The City of Edina 2015 Quality of Life Survey
July 2015
CONTENTS
Executive Summary .............................................................................................................................................................................1
Survey Background ............................................................................................................................................................................. 3
Quality of Life and Community ..................................................................................................................................................... 6
Quality of Life ............................................................................................................................................................................................................ 6
Quality of Community ........................................................................................................................................................................................... 8
Parks and Recreation ........................................................................................................................................................................................... 15
Safety in Edina ......................................................................................................................................................................................................... 19
Ease of Travel in Edina ....................................................................................................................................................................................... 20
Concerns and Issues Facing Edina................................................................................................................................................................ 25
Government Performance ............................................................................................................................................................. 28
Quality of City Services...................................................................................................................................................................................... 28
Value of Taxes ........................................................................................................................................................................................................ 34
Public Trust ..............................................................................................................................................................................................................36
Contact with City Departments ..................................................................................................................................................................... 41
Information Sources and City Communications.................................................................................................................................... 43
Municipal Liquor Stores .................................................................................................................................................................................... 48
Redevelopment in Edina.................................................................................................................................................................................... 50
Appendix A: Respondent Characteristics............................................................................................................................... 51
Appendix B: Complete Survey Frequencies .......................................................................................................................... 54
Appendix C: Verbatim Responses to Open-ended Survey Question ......................................................................... 93
Appendix D: Responses to Selected Survey Questions by Respondent Characteristics ................................. 109
Appendix E: Detailed Benchmark Comparisons ................................................................................................................128
Appendix F: Survey Methodology ............................................................................................................................................ 141
Appendix G: Survey Materials .................................................................................................................................................. 145
The City of Edina 2015 Quality of Life Survey
July 2015
FIGURES
Figure 1: Quality of Life, 2015 .......................................................................................................................................................... 6
Figure 2: Quality of Life Compared by Year ............................................................................................................................. 6
Figure 3: Likelihood of Remaining in Community and Recommending Community, 2015................................. 7
Figure 4: Sense of Community, 2015 ............................................................................................................................................ 8
Figure 5: Sense of Community Compared by Year ................................................................................................................ 8
Figure 6: Overall Community Characteristics, 2015 ............................................................................................................. 9
Figure 7: Overall Community Characteristics Benchmarks .............................................................................................. 9
Figure 8: Individual Community Characteristics, 2015 ...................................................................................................... 11
Figure 9: Individual Community Characteristics Benchmarks ...................................................................................... 12
Figure 10: Reasons for Living in Edina, 2015 .......................................................................................................................... 13
Figure 11: Most Liked Attribute of Living in Edina, 2015 .................................................................................................. 14
Figure 12: Use of Parks and Recreation Facilities Compared by Year ......................................................................... 16
Figure 13: Quality of Parks and Recreation Facilities Compared by Year ................................................................. 18
Figure 14: Overall Feeling of Safety, 2015 ................................................................................................................................. 19
Figure 15: Feelings of Safety, 2015 ............................................................................................................................................... 19
Figure 16: Overall Ease of Travel, 2015 ..................................................................................................................................... 20
Figure 17: Overall Ease of Travel Compared by Year.......................................................................................................... 20
Figure 18: Ease of Walking and Biking in Edina Compared by Year............................................................................ 21
Figure 19: Likelihood of Riding a Bicycle, 2015 .................................................................................................................... 22
Figure 20: Likelihood of Walking, 2015 .................................................................................................................................. 23
Figure 21: Travel-related Characteristics, 2015 .................................................................................................................... 24
Figure 22: Travel-related Characteristics Benchmarks .................................................................................................... 24
Figure 23: Most Serious Issues Facing Edina, 2015 ............................................................................................................ 25
Figure 24: Traffic Problems Compared by Year ................................................................................................................... 26
Figure 25: Crime-related Problems in Community, 2015..................................................................................................27
Figure 26: Overall Quality of City Services, 2015 ................................................................................................................ 28
Figure 27: Quality of City Services Compared by Year ..................................................................................................... 30
Figure 28: Quality of Drinking Water Compared by Year ............................................................................................... 31
Figure 29: Aspects of Drinking Water, 2015 ......................................................................................................................... 32
Figure 30: Garbage Collection, 2015 .......................................................................................................................................... 33
Figure 31: Support for Change in Garbage Collection System Compared by Year ................................................ 33
Figure 32: Value of City Services Compared by Year ........................................................................................................ 34
Figure 33: Property Tax Level Compared by Year ...............................................................................................................35
Figure 34: Support for Property Tax Increase Compared by Year ................................................................................35
Figure 35: City Headed in Right Direction or on Wrong Track Compared by Year ............................................ 36
Figure 36: Reasons for Wrong Track, 2015 ............................................................................................................................. 37
Figure 37: Opportunity for Residents to be Involved in How Edina is Run Compared by Year .....................38
Figure 38: Reasons for Having No Say in How Edina is Run, 2015 ............................................................................. 39
Figure 39: Aspects of Public Trust, 2015 ................................................................................................................................. 40
Figure 40: Contact with City Departments Compared by Year .................................................................................... 41
Figure 41: Overall Customer Service, 2015 ............................................................................................................................. 42
Figure 42: Impression of Employee(s) Compared by Year .............................................................................................. 42
Figure 43: Information Sources Compared by Year ........................................................................................................... 44
Figure 44: Effectiveness of About Town Compared by Year ......................................................................................... 45
Figure 45: Accessed City Website Compared by Year ..................................................................................................... 46
Figure 46: Quality of City Website Compared by Year ................................................................................................... 46
The City of Edina 2015 Quality of Life Survey
July 2015
Figure 47: Aspects of City Website, 2015 ............................................................................................................................... 47
Figure 48: Level of Support for Municipal Owned Liquor Stores Compared by Year ........................................ 48
Figure 49: Portion of Business Going to Edina Municipal Liquor Stores, 2015...................................................... 48
Figure 50: Impression of Municipal Liquor Stores Compared by Year...................................................................... 49
Figure 51: Quality of Redevelopment in Edina Compared by Year .............................................................................. 50
Figure 52: How Well the City Manages Redevelopment Tensions, 2015 ................................................................. 50
The City of Edina 2015 Quality of Life Survey
July 2015
145
Executive Summary
Survey Background
The 2015 Quality of Life Survey provided residents the opportunity to rate the quality of life in the City of Edina,
as well as the quality of service delivery and overall workings of local government. The survey also permitted
residents to share their priorities for community planning and resource allocation.
Surveys were mailed to 1,500 randomly selected resident households in May and June, 2015. A total of 512 surveys
were completed, yielding a response rate of 35%. The margin of error is plus or minus four percentage points
around any given percentage point reported for the entire sample (512 completed surveys).
Survey results were weighted so that respondent gender, age, race, ethnicity, housing unit type (attached or
detached) and housing tenure (rent or own) were represented in proportions reflective of the entire city.
Because Edina has administered quality of life surveys before, some comparisons could be made between 2015
responses and those from 2013 and 2011. Edina also elected to have its results compared to those of other
jurisdictions around the nation and those in Minnesota, comparisons made possible through a national
benchmark database created and maintained by National Research Center, Inc. (NRC). This database contains
resident perspectives gathered in citizen surveys from over 500 communities across the United States.
Key findings
Edina residents enjoy a high quality of life in 201 5, as in previous years.
In 2015, nearly all residents awarded “excellent” or “good” ratings to the quality of life in Edina; no
respondents felt that the quality of life was “poor.” When compared over time, ratings remained stable.
Edina residents’ opinions were compared to those of residents in other communities across the nation
and those in Minnesota. Edina’s rating for overall quality of life was higher when compared to
communities in both sets of comparisons.
About 9 in 10 residents planned to remain in Edina for the next five years and would recommend living
in Edina to someone who asks. Compared to communities across the nation as well as in Minnesota,
ratings for remaining in Edina and recommending living in Edina were similar.
Residents give favorable ratings to the overall ease of travel in Edina, but improvements
could be made to improve walking and biking in the community.
About 9 in 10 residents awarded “excellent” or “good” ratings to the overall ease of getting to the places
they usually have to visit; only one percent of respondents felt that the overall ease of travel was “poor.”
When compared over time, ratings remained stable. This rating was higher when compared to
communities across the country and similar when compared to other communities in Minnesota.
Ease of travel by car was rated positively by about 8 in 10 residents while ease of travel by public
transportation was rated positively by 4 in 10 residents.
When rating the ease of travel by walking and by bicycle in Edina, about 6 in 10 residents gave favorable
ratings to the ease of walking in Edina while just under half of residents gave positive ratings to the ease
of travel by bicycle. These ratings decreased in 2015 compared to 2013. When compared to communities
across the nation, ease of walking and travel by bicycle were both rated as similar. When compared to
other Minnesota communities, ease of walking was rated similar while ease of travel by bicycle was
rated lower in Edina.
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At least 6 in 10 residents indicated they would be more likely to walk or bike in the community if there
were more sidewalks along streets or well-marked greenways and off-road paths.
The availability of paths and walking trails in Edina received an “excellent” or “good” rating from about
6 in 10 residents. This rating was similar to the national comparison but lower than the Minnesota
comparison.
Affordable housing and cost of living are important issues in the community.
Residents were given a list of 18 community characteristics and asked to rate the quality of each. The
two lowest rated items with less than half of residents giving a positive rating were cost of living (46%
“excellent” or “good”) and the availability of affordable quality housing (36%). When compared to
communities across the nation, both were rated similar. When compared to other Minnesota
communities, cost of living was rated similar while the availability of affordable quality housing was
rated lower in Edina.
When given a list of eight potential reasons for choosing to live in Edina, residents were least likely to
select affordable housing with only 15% selecting this as a reason for living in the community.
Residents were asked to write in what they felt was the most serious issue facing Edina. About one-
quarter wrote in comments related to affordable housing and housing teardowns.
Residents who felt things in Edina were on the wrong track were given the opportunity to write in a
reason for why they felt this way. Affordable housing and cost of living were among the themes in the
written comments with about 1 in 10 commenting about these issues.
Survey respondents continue to think highly of the quality of services in Edina, but
most do not support a property tax increase to maintain services at their current
levels.
Residents gave exceptionally high marks to the overall quality of City services, with about 9 in 10
awarding “excellent” or “good” ratings; only three percent of respondents felt that the quality of City
services was “poor.” When compared to both sets of benchmarks (communities in the U.S. and in
Minnesota), Edina’s rating for overall quality of City services was similar.
Nearly all of the 34 services listed on the survey were rated as “excellent” or “good” by at least 6 in 10
residents. Fire services and ambulance or emergency medical services received the highest ratings, with
98% indicating it as “excellent” or “good,” followed closely by public library services (97%). Ratings
tended to be similar when compared to communities across the nation and in Minnesota.
Of the 34 individual services rated in 2015, 11 could be compared over time. Generally, ratings for these
services remained stable; however, street lighting declined with 69% “excellent” or “good” ratings in
2015 compared to 80% in 2013.
Residents were also asked how they felt about the level of property taxes in Edina. About 55% felt they
were “very high” or “somewhat high.” Residents were then asked to indicate their level of support for a
property tax increase to maintain City services at their current level. Only 45% of residents “strongly” or
“somewhat” supported this. This level of support in 2015 has decreased when compared to 2013 and
2011.
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July 2015
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Survey Background
The City of Edina contracted with National Research Center, Inc. (NRC) to conduct a community-wide quality
of life survey. The primary goal of the survey was to assess the attitudes and opinions of residents by:
Evaluating City programs and services.
Determining general perceptions of the quality of life in the city.
Identifying issues facing the city.
Setting benchmarks for future surveys.
The Edina Quality of Life Survey serves as a consumer report card for Edina by providing residents with the
opportunity to rate the quality of life in the city, as well as the community’s amenities, service delivery and their
satisfaction with local government. Residents also provide feedback on what is working well and what is not,
and communicate their priorities for community planning and resource allocation.
Focusing on the quality of service delivery helps council, staff and the public to set priorities for budget decisions
and lays the groundwork for tracking community opinions about the core responsibilities of Edina City
government, helping to assure maximum service quality over time.
This is the third iteration of the Edina Quality of Life Survey since the baseline study conducted in 2011. The 2015
survey was conducted by mail; both iterations prior to the 2015 survey were conducted by phone.
SURVEY ADMINISTRATION
Each selected household was contacted three times over the course of about three weeks. First, a postcard was
mailed to 1,500 Edina households, selected at random, notifying residents that they had been chosen to
participate in the survey. A survey packet followed in the mail about one week after the postcard and a second
survey packet was sent about one week after the first packet. There were 512 respondents to the mailed
questionnaire, yielding a response rate of 35%.
Survey results were weighted so that respondent gender, age, race, ethnicity, housing unit type (attached or
detached) and housing tenure (rent or own) were represented in the proportions reflective of the entire city.
More information about the survey methodology can be found in Appendix F: Survey Methodology.
HOW THE RESULTS ARE REPORTED
For the most part, the full set of frequencies or the “percent positive” are presented in the body and narrative of
the report. The percent positive is the combination of the top two most positive response options (i.e., “excellent”
and “good,” “very safe” and “somewhat safe,” “strongly support” and “somewhat support,” etc.).
On many of the questions in the survey, respondents could give an answer of “don’t know.” The proportion of
respondents giving this reply is shown in the full set of responses included in Appendix B: Complete Survey Frequencies
and is discussed in the body of this report if it is 30% or greater. However, these responses have been removed
from the analyses presented in the body of the report, unless otherwise indicated. In other words, the m ajority of
the tables and graphs in the body of the report display the results from respondents who had an opinion about a
specific item.
For some questions, respondents were permitted to select multiple options. When the total exceeds 100% in a
table for a multiple response question, it is because some respondents are counted in more than one category.
When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the
customary practice rounding values to the nearest whole number.
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PRECISION OF ESTIMATES
It is customary to describe the precision of estimates made from surveys by a “level of confidence” and
accompanying “confidence interval” (or margin of error). The 95 percent confidence level for this survey is
generally no greater than plus or minus four percentage points around any given percent reported for the entire
sample (N=512). Where estimates are given for subgroups, they are less precise. Generally the 95% confidence
interval ranges from plus or minus five percentage points for samples of about 400 to plus or minus 10 percentage
points for samples as small as 100. For smaller sample sizes (i.e., 50), the margin of error rises to 14%.
COMPARISON OF RESULTS OVER TIME AND BY RESPONDENT SUBGROUPS
Because this survey was the third iteration of the citizen survey, the 2015 results are presented along with past
ratings when comparisons were available. Differences that surfaced may or may not be meaningful, as wording
changes between survey versions and the switch in methodology from a mail to a telephone survey may account,
at least in part, for any shift in ratings. The shift occurs even without change in resident perspectives and is
attributed to the different environment that a survey respondent confronts when providing answers to a person
on the telephone compared to offering private anonymous opinions. Questions by phone elicit more positive,
optimistic, and socially-desirable responses than do the same questions asked on a written self-administered
questionnaire. The self-administered questionnaire brings out more candid responses.
NRC adjusted the findings from 2013 and prior in order to maximize the comparability of results over time. This
way the reported trend line data should not be influenced by the decline that is attributable to the change in data
collection mode from phone to mail. While the adjusted findings for data prior to 2015 reasonably control for the
expected change from phone to mail data collection, the comparability of data over time does have some
limitations. Not only is there sampling error in each survey administration, but also, the methods change
occurred after a two-year gap in survey administrations and some question wording was inconsistent among
survey years.
Because of the overall shift in the methodology and related survey changes, NRC recommends that any change in
ratings or reported behaviors be viewed with caution and that Edina consider differences of more than 10
percentage points from previous years to be large enough to signal a genuine change in opinion from 2013.
Differences that do not reach this threshold should not be considered changes worthy of further interpretation.
For more information on comparing results over time, see Appendix F: Survey Methodology.
Selected survey results were compared by geographic location of each respondent’s home, respondent length of
residency, age, gender, housing unit type and housing unit tenure (rent or own). These crosstabulations are
summarized and presented in tabular form in Appendix D: Responses to Selected Survey Questions by Respondent
Characteristics. Where differences between subgroups are statistically significant, the results in these tables are
shaded grey.
COMPARING SURVEY RESULTS TO OTHER COMMUNITIES
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in citizen surveys
from approximately 500 communities whose residents evaluated their services. Conducted with typically no
fewer than 400 residents in each community, opinions are intended to represent over 30 million Americans.
Communities to which Edina is compared can be found in Appendix E: Detailed Benchmark Comparisons. National
benchmark comparisons and comparisons to communities in Minnesota have been provided when similar
questions on the Edina survey are included in NRC’s database and there are at least five communities in which
the question was asked, though most questions are compared to more than five other communities.
Where comparisons for quality ratings were available, Edina’s results were generally noted as being “higher” than
the benchmark, “lower” than the benchmark or “similar” to the benchmark, meaning that the average rating given
by city residents is statistically similar to or different (greater or lesser) than the benchmark. More extreme
differences are noted as “much higher” or “much lower.” Comparisons for a number of items on the survey were
The City of Edina 2015 Quality of Life Survey
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145
not available in the benchmark database and have been excluded from the benchmark tables that appear
throughout the body of the report. More information on benchmark comparisons can be found in Appendix F:
Survey Methodology. The detailed tables as well as lists of communities included in each set of comparisons appear
in Appendix E: Detailed Benchmark Comparisons.
The City of Edina 2015 Quality of Life Survey
July 2015
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Quality of Life and Community
The City of Edina 2015 Quality of Life Survey contained a set of questions related to the quality of community life
in the city, ranging from the overall quality of life in Edina to how likely residents would be to recommend living
in the community to others. Residents were also asked about Edina’s sense of community, use of recreation
facilities, their feelings of safety in the community and ease of travel in the community.
Quality of Life
Residents gave exceptionally high marks to the overall quality of life in Edina, with nearly all residents awarding
“excellent” or “good” ratings in 2015; no respondents felt that the quality of life was “poor.” When compared over
time, ratings remained stable.
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for overall quality of life was higher when compared to communities in both sets of
comparisons (see Appendix E: Detailed Benchmark Comparisons for detailed information on the benchmark
comparisons).
FIGURE 1: QUALITY OF LIFE, 2015
FIGURE 2: QUALITY OF LIFE COMPARED BY YEAR
Excellent
56%
Good
40% Fair
4%
Poor
0%
99%
99%
96%
0%25%50%75%100%
How would you rate the quality of life in
Edina?
Percent "excellent" or "good"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
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145
In addition to rating the overall quality of life, residents’ perceptions of their community can be measured in their
loyalty to the community. About 9 in 10 residents planned to remain in Edina for the next five years and would
recommend living in Edina to someone who asks.
Compared to communities across the nation as well as in Minnesota, ratings for remaining in Edina and
recommending living in Edina were similar (see Appendix E: Detailed Benchmark Comparisons for detailed information
on the benchmark comparisons).
FIGURE 3: LIKELIHOOD OF REMAINING IN COMMUNITY AND RECOMMENDING COMMUNITY, 2015
68%
72%
21%
21%
89%
92%
0%25%50%75%100%
Remain in Edina for the next five years
Recommend living in Edina to someone who
asks
Percent of respondents
Very likely Somewhat likely
Please indicate how likely or unlikely you are to do each of the following:
The City of Edina 2015 Quality of Life Survey
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Quality of Community
Sense of Community
When considering the sense of community in Edina, about three-quarters of residents awarded “excellent” or
“good” ratings in 2015; about 2 in 10 felt that the sense of community was “fair” and 6% of respondents felt that
the sense of community was “poor.”
When compared to 2013, ratings for sense of community remained similar. As noted previously, differences in
ratings over time may be in part to the switch in methodology from a mail to a telephone survey. Changes over
time are regarded as meaningful if the difference in ratings between years is greater than ten percentage points.
(Please see Appendix F: Survey Methodology for more information on how to interpret changes over time.)
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for sense of community was similar to communities in both sets of comparisons (see
Appendix E: Detailed Benchmark Comparisons for detailed information on the benchmark comparisons).
FIGURE 4: SENSE OF COMMUNITY, 2015
FIGURE 5: SENSE OF COMMUNITY COMPARED BY YEAR
Excellent
27%
Good
45%
Fair
21%
Poor
6%
81%
83%
73%
0%25%50%75%100%
Sense of community
Percent "excellent" or "good"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
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Community Characteristics
For the first time in 2015, those completing the questionnaire were asked to rate the quality of several broad
community characteristics. At least three-quarters of residents evaluated all seven characteristics of Edina’s
community positively. Overall opportunities for education and enrichment, Edina’s overall economic health and
health and wellness opportunities received the highest ratings, with at least 90% indicating each as “excellent” or
“good.” About 88% of residents rated the quality of the city’s overall natural environment positively and slightly
fewer gave positive ratings to the overall image or reputation of Edina (86%).
When compared to other communities across the nation and those in Minnesota, Edina residents’ ratings of the
overall community characteristics tended to be higher or similar. Please see Appendix E: Detailed Benchmark
Comparisons for additional details.
FIGURE 6: OVERALL COMMUNITY CHARACTERISTICS, 2015
FIGURE 7: OVERALL COMMUNITY CHARACTERISTICS BENCHMARKS
National Benchmarks Minnesota Benchmarks
Overall opportunities for education and enrichment Much higher Higher
Overall economic health of Edina Much higher Higher
Health and wellness opportunities in Edina Higher Similar
Quality of overall natural environment in Edina Similar Similar
Overall image or reputation of Edina Higher Higher
Overall established “built environment” of Edina (including overall
design, buildings, parks and transportation systems) Higher Similar
Neighborliness of residents in Edina Higher Similar
30%
28%
51%
40%
42%
49%
54%
47%
53%
35%
48%
48%
41%
39%
76%
81%
86%
88%
90%
91%
94%
0%25%50%75%100%
Neighborliness of residents in Edina
Overall established “built environment” of Edina
(including overall design, buildings, parks and
transportation systems)
Overall image or reputation of Edina
Quality of overall natural environment in Edina
Health and wellness opportunities in Edina
Overall economic health of Edina
Overall opportunities for education and enrichment
Percent of respondents
Excellent Good
Please rate each of the following characteristics as they relate to Edina as a whole:
The City of Edina 2015 Quality of Life Survey
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In addition to rating overall community characteristics, residents were given a more extensive list of individual
community characteristics and asked to rate the quality of each (see Figure 8 on the following page). The
cleanliness of Edina received the highest rating, with 95% indicating this as “excellent” or “good” followed closely
by K-12 education (94%) and air quality (92%). About 9 in 10 residents gave positive ratings to shopping
opportunities and slightly fewer gave positive ratings to the overall quality of business and service
establishments (86% “excellent” or “good”), adult education opportunities (85%) and public places where people
want to spend time (84%). The lowest rated items with fewer than half of respondents giving a positive rating
were cost of living (46% “excellent” or “good”) and availability of affordable quality housing (36%).
When compared to other communities across the nation, Edina residents’ ratings of the individual community
characteristics tended to be higher or similar. When compared to other communities in Minnesota, Edina
residents’ ratings tended to be a mix of higher or similar with the exception of the rating for availability of
affordable quality housing which was lower. Please see Figure 9 on page 12 or Appendix E: Detailed Benchmark
Comparisons for additional details.
It is important to note that about 37% of respondents said “don’t know” when rating the quality of employment
opportunities. The responses presented in the body of the report are for those who had an opinion. The full set of
responses, including “don’t know” can be found in
Table 1: Length of Residency
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 2: HOUSING UNIT TYPE
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
TABLE 3: HOUSING TENURE
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
TABLE 4: HOUSING COSTS
About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
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About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
$600 - $999 per month 13% N=60
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
TABLE 5: PRESENCE OF CHILDREN
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
TABLE 6: PRESENCE OF OLDER ADULTS
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
TABLE 7: HOUSEHOLD INCOME
How much do you anticipate your household’s total income before taxes will be for the
current year? (Please include in your total income money from all sources for all persons living
in your household.)
Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 8: ETHNICITY
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 9: RACE
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
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145
What is your race? Percent Number
American Indian or Alaskan Native 2% N=8
Total may exceed 100% as respondents could select more than one answer.
TABLE 10: AGE
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
TABLE 11: GENDER
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
The City of Edina 2015 Quality of Life Survey
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Appendix B: Complete Survey Frequencies.
The City of Edina 2015 Quality of Life Survey
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145
FIGURE 8: INDIVIDUAL COMMUNITY CHARACTERISTICS, 2015
7%
8%
13%
14%
19%
13%
19%
23%
24%
25%
28%
32%
38%
29%
56%
31%
71%
46%
29%
38%
38%
45%
44%
50%
51%
47%
47%
49%
48%
52%
47%
57%
34%
61%
23%
49%
36%
46%
51%
59%
62%
63%
70%
70%
71%
74%
76%
84%
85%
86%
90%
92%
94%
95%
0%25%50%75%100%
Availability of affordable quality housing
Cost of living in Edina
Openness and acceptance of the community
toward people of diverse backgrounds
Variety of housing options
Opportunities to participate in community
matters
Employment opportunities
Opportunities to participate in social events and
activities
Opportunities to volunteer
Fitness opportunities (including exercise classes
and paths or trails, etc.)
Opportunities to attend cultural/arts/music
activities
Recreational opportunities
Public places where people want to spend time
Adult educational opportunities
Overall quality of business and service
establishments in Edina
Shopping opportunities
Air quality
K-12 education
Cleanliness of Edina
Percent of respondents
Excellent Good
Please rate each of the following characteristics as they relate to Edina as a whole:
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FIGURE 9: INDIVIDUAL COMMUNITY CHARACTERISTICS BENCHMARKS
National
Benchmark
Minnesota
Benchmark
Cleanliness of Edina Higher Similar
K-12 education Much higher Much higher
Air quality Similar Similar
Shopping opportunities Much higher Much higher
Overall quality of business and service establishments in Edina Higher Higher
Adult educational opportunities Higher Higher
Public places where people want to spend time Higher Similar
Recreational opportunities Similar Similar
Opportunities to attend cultural/arts/music activities Higher Higher
Fitness opportunities (including exercise classes and paths or trails, etc.) Similar Similar
Opportunities to volunteer Similar Similar
Opportunities to participate in social events and activities Similar Similar
Employment opportunities Higher Higher
Opportunities to participate in community matters Similar Similar
Variety of housing options Similar Similar
Openness and acceptance of the community toward people of diverse
backgrounds Similar Similar
Cost of living in Edina Similar Similar
Availability of affordable quality housing Similar Lower
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In 2015, survey respondents were given a list of potential reasons they may have had when choosing to live in
Edina and asked to indicate which reasons impacted their decision to live in the community. About half of survey
respondents indicated the good schools and safe community while slightly fewer indicated the attractiveness of
the community. About 4 in 10 indicated good neighborhoods and the amenities in Edina, while about 3 in 10
indicated that their job was here or nearby. About 2 in 10 indicated that their family lived here or they were born
or raised here and 1% indicated affordable housing or other reasons.
FIGURE 10: REASONS FOR LIVING IN EDINA, 2015
Total may exceed 100% as respondents could select more than one answer. A similar question about reasons for living in Edina was asked in prior
years; however, the format, structure and response categories of the questions were too different to provide comparisons.
15%
15%
23%
28%
40%
42%
46%
51%
52%
0%25%50%75%100%
Other
Affordable housing
Family lives here/ born or raised here
Job was here (or nearby)
Amenities (e.g., parks, library, etc.)
Good neighborhoods
Attractive community
Safe community
Good schools
Percent of respondents
Column2 Why did you choose to live in Edina?
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Survey respondents were given the opportunity to indicate what they like most about living in Edina.
Respondents’ written responses were reviewed and grouped into categories by theme. Of the 399 respondents
who had an opinion, 31% wrote comments related to Edina being a convenient location while 17% wrote
comments about the schools. Fewer than 10% wrote in comments about the remaining 11 categories. Due to the
number of varied responses, an “other” category was also created. (For a full index of written responses, see
Appendix C: Verbatim Responses to Open-ended Survey Question.)
FIGURE 11: MOST LIKED ATTRIBUTE OF LIVING IN EDINA, 2015
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see
Appendix C: Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
A similar question about what one thing residents liked most about living in Edina was asked in prior years; however, the format, structure and
response categories of the questions were too different to provide comparisons.
4%
2%
2%
2%
2%
4%
5%
5%
6%
6%
7%
7%
17%
31%
0%25%50%75%100%
Other
Close to family, job, etc.
Public services
Walkability
Positive comments about overall quality of life
and community
Shopping/restaurants
Parks and trails/recreation centers/open spaces
Reputation of community (well-run government,
economic health, etc.)
Safe
Sense of community (friendly, quiet, peaceful,
etc.)
Housing/neighborhood
Beauty/cleanliness of community
Schools
Convenient location/accessibility
Percent of respondents
Column2 What one thing do you like most, if anything, about living in Edina?
The City of Edina 2015 Quality of Life Survey
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Parks and Recreation
Survey respondents were asked to review a list of 12 Parks and Recreation Department amenities and asked to
indicate how frequently they have used each of them (Figure 12 on the following page). About 8 in 10 residents
indicted they had used neighborhood parks at least once in the 12 months prior to the survey and slightly fewer
indicated they had used Centennial Lakes Park at least once. About 7 in 10 had used trails in the last 12 months.
About half of survey respondents had used Edinborough Park at least once and 4 in 10 had used large community
athletic fields. Between 34% and 15% indicated using each of the following listed amenities at least once in the 12
months prior to the survey: Braemar Golf Course, Braemar Arena, the Edina Art Center, the Aquatic Center,
Braemar Golf Dome, the Senior Center and Braemar Field.
Ten of the 12 amenities had usage ratings that could be compared over time. Of these, three showed lower ratings
in 2015 compared to 2013 and one showed a higher rating. More residents reported using the Centennial Lakes
Park while fewer residents reported using the Edina Art Center, the Aquatic Center and the Senior Center.
(Please see Appendix F: Survey Methodology for more information on how to interpret changes over time.)
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FIGURE 12: USE OF PARKS AND RECREATION FACILITIES COMPARED BY YEAR
35%
39%
33%
30%
36%
45%
48%
69%
69%
73%
33%
38%
45%
32%
42%
48%
47%
79%
64%
83%
15%
18%
21%
24%
24%
25%
34%
40%
50%
71%
76%
80%
0%25%50%75%100%
Braemar Field (sports dome)
The Senior Center
Braemar Golf Dome
The Aquatic Center
The Edina Art Center
Braemar Arena (Ice arena)
Braemar Golf Course
Large community athletic fields
Edinborough Park
Trails
Centennial Lakes Park
Neighborhood parks
Percent at least once
2015
2013
2011
In the last 12 months, about how many times, if ever, have you or other
household members used any of the following Edina Parks and Recreation
Department amenities?
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In addition to indicating how frequently they have used each of a list of 12 Parks and Recreation Department
amenities, residents were also asked to rate the quality of each of the amenities (Figure 13 on the following page).
At least 9 in 10 residents felt that Centennial Lakes Park, large community athletic fields and the Aquatic Center
were “excellent” or “good” and slightly fewer felt that Braemar Arena, the Senior Center, Neighborhood parks,
Braemar field, Braemar Sports Dome and Braemar Golf Dome were “excellent” or “good.” The lowest ratings, with
about 77% giving a positive quality rating were Braemar Golf Course and trails.
Ten of the 12 amenities had quality ratings that could be compared over time. Of these one showed a higher rating
and one showed a lower rating in 2015 compared to 2013. More residents gave an “excellent” or “good rating to
Braemar Arena while fewer residents gave an “excellent” or “good” rating to Braemar Golf Course. (Please see
Appendix F: Survey Methodology for more information on how to interpret changes over time.)
At least 30% of respondents said “don’t know” when rating the following amenities: Braemar Field (76%), the
Senior Center (72%), Braemar Golf Dome (67%), Braemar Arena (62%), the Edina Art Center (62%),the Aquatic
Center (60%), Braemar Golf Course (57%), large community athletic fields (37%) and Edinborough Park (32%).
The responses presented in the body of the report are for those who had an opinion. The full set of responses,
including “don’t know” can be found in
Table 1: Length of Residency
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 2: HOUSING UNIT TYPE
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
TABLE 3: HOUSING TENURE
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
TABLE 4: HOUSING COSTS
About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
$600 - $999 per month 13% N=60
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About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
TABLE 5: PRESENCE OF CHILDREN
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
TABLE 6: PRESENCE OF OLDER ADULTS
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
TABLE 7: HOUSEHOLD INCOME
How much do you anticipate your household’s total income before taxes will be for the
current year? (Please include in your total income money from all sources for all persons living
in your household.)
Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 8: ETHNICITY
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 9: RACE
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
American Indian or Alaskan Native 2% N=8
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Total may exceed 100% as respondents could select more than one answer.
TABLE 10: AGE
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
TABLE 11: GENDER
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
The City of Edina 2015 Quality of Life Survey
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145
Appendix B: Complete Survey Frequencies.
FIGURE 13: QUALITY OF PARKS AND RECREATION FACILITIES COMPARED BY YEAR
85%
85%
88%
86%
85%
81%
84%
97%
98%
99%
84%
88%
86%
81%
85%
88%
78%
95%
98%
100%
77%
77%
79%
87%
88%
88%
89%
89%
89%
91%
92%
95%
0%25%50%75%100%
Trails
Braemar Golf Course
The Edina Art Center
Edinborough Park
Braemar Golf Dome
Braemar Field (sports dome)
Neighborhood parks
The Senior Center
Braemar Arena (Ice arena)
The Aquatic Center
Large community athletic fields
Centennial Lakes Park
Percent "excellent" or "good"
2015
2013
2011
Please rate each of the following Edina Parks and Recreation Department amenities:
The City of Edina 2015 Quality of Life Survey
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145
Safety in Edina
Residents gave exceptionally high marks to their overall feeling of safety in Edina, with nearly all residents
awarding “excellent” or “good” ratings in 2015; only one percent of respondents felt that their overall feeling of
safety was “poor.”
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for overall feeling of safety was higher when compared to communities across the
country and similar when compared to other communities in Minnesota (see Appendix E: Detailed Benchmark
Comparisons for detailed information on the benchmark comparisons).
FIGURE 14: OVERALL FEELING OF SAFETY, 2015
Residents were asked to indicate how safe they felt in three different areas of the community. About 96% of
residents indicated they felt “very” or “somewhat safe” in their neighborhood and in the 50th and France area
(downtown area). About 8 in 10 felt safe in the Southdale area.
When compared to communities across the nation, feelings of safety were much higher for the 50th and France
area (downtown area) and higher for resident neighborhoods. When compared to other Minnesota communities
feelings of safety were higher for resident neighborhoods. A Minnesota comparison was not available for feelings
of safety in the 50th and France area (downtown area). (Please see Appendix E: Detailed Benchmark Comparisons for
detailed information on the benchmark comparisons.)
Excellent
57%
Good
40%
Fair
3%
Poor
1%
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145
FIGURE 15: FEELINGS OF SAFETY, 2015
Ease of Travel in Edina
Residents gave high marks to the overall ease of travel in Edina, with about 9 in 10 residents awarding “excellent”
or “good” ratings in 2015; only one percent of respondents felt that the overall ease of travel was “poor.” When
compared over time, ratings remained stable.
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for overall ease of travel was higher when compared to communities across the
country and similar when compared to other communities in Minnesota (see Appendix E: Detailed Benchmark
Comparisons for detailed information on the benchmark comparisons).
FIGURE 16: OVERALL EASE OF TRAVEL, 2015
35%
75%
66%
45%
21%
30%
80%
96%
96%
0%25%50%75%100%
In the Southdale area
In your neighborhood
In the 50th and France area (downtown area)
Percent of respondents
Very safe Somewhat safe
Please rate how safe or unsafe you feel:
Excellent
40%
Good
48%
Fair
10%
Poor
1%
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145
FIGURE 17: OVERALL EASE OF TRAVEL COMPARED BY YEAR
81%
88%
0%25%50%75%100%
Overall ease of getting to the places you
usually have to visit
Percent "excellent" or "good"
2015
2011
The City of Edina 2015 Quality of Life Survey
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145
Along with rating the overall ease of travel, residents were also asked to assess the ease of travel by walking and
by bicycle in Edina. About 6 in 10 residents gave favorable ratings to the ease of walking in Edina while just under
half of residents gave positive ratings to the ease of travel by bicycle.
When compared over time, fewer Edina residents gave positive ratings to each of these modes of travel in the
community in 2015 compared to 2013. (Please see Appendix F: Survey Methodology for more information on how to
interpret changes over time.)
When compared to communities across the nation, ease of walking and travel by bicycle were both rated as
similar. When compared to other Minnesota communities, ease of walking was rated similar while ease of travel
by bicycle was rated lower in Edina. (Please see Appendix E: Detailed Benchmark Comparisons for detailed information
on the benchmark comparisons.)
FIGURE 18: EASE OF WALKING AND BIKING IN EDINA COMPARED BY YEAR
81%
75%
47%
60%
0%25%50%75%100%
Ease of travel by bicycle in Edina
Ease of walking in Edina
Percent "excellent" or "good"
2015
2013
Please rate each of the following characteristics as they relate to Edina as a whole:
The City of Edina 2015 Quality of Life Survey
July 2015
145
Survey respondents were asked to consider a variety of things that may make them more likely to ride a bicycle in
Edina. About two-thirds of residents indicated they would be more likely to ride a bicycle in Edina if there were
more well-marked greenways and off-road paths. About one-third indicated they’d be more likely to ride a
bicycle if motorists drove slower and respected cyclists; if there were more on-road facilities such as bike lanes; if
there were wider roads for riding or roads had paved shoulders; and if street/road conditions were better, such as
smooth pavement and less debris.
FIGURE 19: LIKELIHOOD OF RIDING A BICYCLE, 2015
Total may exceed 100% as respondents could select more than one answer.
A similar question about likelihood of riding a bicycle was asked in prior years; however, the response categories were too different to provide
comparisons.
5%
25%
29%
33%
36%
36%
66%
0%25%50%75%100%
If I felt safer from crime
If I felt more confident on my bike
If street/road conditions were better, such as
smooth pavement and less debris
If there were wider roads for riding or roads
had paved shoulders
If there were more on-road facilities such as
bike lanes
If motorists drove slower and respected
cyclists
If there were more well-marked greenways
and off-road paths
Percent of respondents
Percent Which of the following, if any, would make you more likely to ride a bicycle in Edina?
The City of Edina 2015 Quality of Life Survey
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Survey respondents were then asked to consider a variety of things that may make them more likely to walk in
Edina. About two-thirds of residents indicated they would be more likely to walk in Edina if there were more
sidewalks along streets and slightly fewer indicated they’d be more likely to walk if there were more paths and
trails designated for walking. About 3 in 10 would be more likely if street lighting was better and one-quarter
indicated that more crosswalks and motorists driving slower would make them more likely to walk in the
community.
FIGURE 20: LIKELIHOOD OF WALKING, 2015
Total may exceed 100% as respondents could select more than one answer.
A similar question about likelihood of walking in Edina was asked in prior years; however, the response categories were too different to provide
comparisons.
4%
18%
23%
24%
30%
55%
62%
0%25%50%75%100%
If I felt safer from crime
If condition of existing sidewalks were better
If motorists drove slower
If there were more crosswalks
If street lighting was better
If there were more paths and trails
designated for walking
If there were more sidewalks along streets
Percent of respondents
Percent Which of the following, if any, would make you more likely to walk in Edina?
The City of Edina 2015 Quality of Life Survey
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Survey respondents were asked about an additional five characteristics of the community related to travel. About
8 in 10 gave “excellent” or “good” ratings to the ease of travel by car in Edina while 7 in 10 gave positive ratings to
the ease of public parking. About 6 in 10 gave positive ratings to both the availability of paths and walking trails
and traffic flow on major streets. Just fewer than 4 in 10 gave positive ratings to the ease of travel by public
transportation.
When compared to other communities across the nation and those in Minnesota, Edina residents’ ratings of the
travel-related characteristics tended to be similar. Please see Figure 22 below or Appendix E: Detailed Benchmark
Comparisons for additional details.
It is important to note that about 44% of respondents said “don’t know” when rating ease of travel by public
transportation. The responses presented in the body of the report are for those who had an opinion. The full set
of responses, including “don’t know” can be found in
Table 1: Length of Residency
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 2: HOUSING UNIT TYPE
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
TABLE 3: HOUSING TENURE
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
TABLE 4: HOUSING COSTS
About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
$600 - $999 per month 13% N=60
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
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145
TABLE 5: PRESENCE OF CHILDREN
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
TABLE 6: PRESENCE OF OLDER ADULTS
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
TABLE 7: HOUSEHOLD INCOME
How much do you anticipate your household’s total income before taxes will be for the
current year? (Please include in your total income money from all sources for all persons living
in your household.)
Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 8: ETHNICITY
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 9: RACE
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
American Indian or Alaskan Native 2% N=8
Total may exceed 100% as respondents could select more than one answer.
TABLE 10: AGE
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
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145
In which category is your age? Percent Number
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
TABLE 11: GENDER
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
The City of Edina 2015 Quality of Life Survey
July 2015
1
Appendix B: Complete Survey Frequencies.
FIGURE 21: TRAVEL-RELATED CHARACTERISTICS, 2015
FIGURE 22: TRAVEL-RELATED CHARACTERISTICS BENCHMARKS
National Benchmark Minnesota Benchmark
Ease of travel by car in Edina Higher Similar
Ease of public parking Similar Similar
Availability of paths and walking trails Similar Lower
Traffic flow on major streets Similar Similar
Ease of travel by public transportation in Edina Similar Similar
10%
9%
14%
15%
25%
27%
50%
44%
54%
59%
37%
58%
58%
68%
83%
0%25%50%75%100%
Ease of travel by public transportation in
Edina
Traffic flow on major streets
Availability of paths and walking trails
Ease of public parking
Ease of travel by car in Edina
Percent of respondents
Excellent Good
Please rate each of the following characteristics as they relate to Edina as a whole:
The City of Edina 2015 Quality of Life Survey
July 2015
2
Concerns and Issues Facing Edina
Most Serious Issue
In addition to considering what they like most about living in Edina, residents were asked what they felt was the
most serious issue facing Edina. Respondents’ written responses were reviewed and grouped into categories by
theme. Of the 369 respondents who had an opinion, 25% wrote in comments related to housing concerns while
18% wrote comments related to traffic and infrastructure. About 12% commented on City government
operations. Less than 1 in 10 wrote comments about the remaining eight categories. Due to the number of varied
responses, an “other” category was also created. (For a full index of written responses, see Appendix C: Verbatim
Responses to Open-ended Survey Question.)
FIGURE 23: MOST SERIOUS ISSUES FACING EDINA, 2015
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see
Appendix C: Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
A similar question about what is the most serious issue facing Edina was asked in prior years; however, the format, structure and response
categories of the questions were too different to provide comparisons.
10%
2%
2%
3%
4%
4%
5%
6%
7%
12%
18%
25%
0%25%50%75%100%
Other
Cost of living
Parks/recreation/community activities
Aging population
Schools/education
Safety
No issue/positive comments
Lack of diversity and sense of community
Bike paths/sidewalks/pedestrian travel
City government operations (fiscal responsibility,
taxes, etc.)
Traffic and infrastructure (road maintenance,
snow removal, etc.)
Housing concerns (teardowns, affordability, etc.)
Percent of respondents
Column2 What would you say is the most serious issue facing Edina at this time?
The City of Edina 2015 Quality of Life Survey
July 2015
3
Traffic Concerns
When assessing problems in the community, about one-third of residents felt that traffic speeding in their
neighborhood and stop sign violations in their neighborhood were at least a moderate problem. When compared
over time, these ratings remained stable.
FIGURE 24: TRAFFIC PROBLEMS COMPARED BY YEAR
In 2013 and 2011, the scale was not at all serious, not too serious, somewhat serious and very serious. For comparison purposes, the 2015 ratings for
moderate, major or extreme problem were compared to 2013 and 2011 ratings for somewhat or very serious.
26%
37%
33%
40%
29%
35%
0%25%50%75%100%
Stop sign violations in your
neighborhood
Traffic speeding in your neighborhood
Percent "moderate," "major" or "extreme" problem
2015
2013
2011
Please rate how much of a problem, if at all, you feel each of the following is in Edina.
The City of Edina 2015 Quality of Life Survey
July 2015
4
Other Concerns
In addition to rating traffic-related problems in Edina, respondents were asked to rate six additional potential
problems. About 8 in 10 residents felt violent crime was not a problem and 7 in 10 felt domestic abuse was not a
problem. About two-thirds felt drugs, identity theft and youth crimes were not problems in the community.
About 4 in 10 felt vandalism and property crimes were not problems while an additional 4 in 10 felt that they
were minor problems.
Please note that at least 30% of respondents said “don’t know” when rating how much of a problem identity theft
(40% “don’t know”) and domestic abuse (50%) were in Edina. The responses presented in the body of the report
are for those who had an opinion. The full set of responses, including “don’t know” can be found in Appendix B:
Complete Survey Frequencies.
FIGURE 25: CRIME-RELATED PROBLEMS IN COMMUNITY, 2015
5%
9%
5%
6%
7%
10%
12%
12%
16%
15%
20%
22%
16%
26%
39%
79%
68%
64%
62%
57%
40%
0%25%50%75%100%
Violent crime
Domestic abuse
Drugs
Identity theft
Youth crimes
Vandalism and property
crimes
Percent of respondents
Extreme problem Major problem Moderate problem Minor problem Not a problem
Please rate how much of a problem, if at all, you feel each of the following is in Edina.
The City of Edina 2015 Quality of Life Survey
July 2015
5
GOVERNMENT PERFORMANCE
The 2015 Edina Quality of Life Survey contained a variety of questions related to City government ranging from
the quality of City services and aspects of government performance to contact with City Departments and use of
information sources.
Quality of City Services
For the first time in 2015, residents had the opportunity to rate the overall quality of City services. Residents gave
exceptionally high marks to the overall quality of City services, with about 9 in 10 awarding “excellent” or “good”
ratings; only three percent of respondents felt that the quality of City services was “poor.”
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for overall quality of services was similar to communities in both sets of comparisons
(see Appendix E: Detailed Benchmark Comparisons for detailed information on the benchmark comparisons).
FIGURE 26: OVERALL QUALITY OF CITY SERVICES, 2015
Excellent
28%
Good
59%
Fair
10%
Poor
3%
The City of Edina 2015 Quality of Life Survey
July 2015
6
In addition to rating the overall quality of City services, residents were given a more extensive list of 34
individual services and asked to rate the quality of each (see Figure 27 on the following page). Twenty-nine of the
34 services were rated as “excellent” or “good” by at least 6 in 10 residents.
Overall, the highest rated services tended to be public safety services (e.g., fire, ambulance and police) and parks
and recreation services (e.g., city parks and park maintenance). The lower rated services tended to be streets or
transportation related (e.g., bus or transit services, street repair and traffic signal timing).
Of the 34 individual services rated in 2015, 11 could be compared over time. Generally, these ratings remained
stable between 2013 and 2015. One rating decreased in 2015 compared to 2013 (street lighting with 69%
“excellent” or “good” in 2015 compared to 80% in 2013). (Please see Appendix F: Survey Methodology for more
information on how to interpret changes over time.)
At least 30% of respondents said “don’t know” when rating the following services: public health services (44%
“don’t know”); emergency preparedness (43%); bus or transit services (40%); recreation programs or classes
(38%); animal control (37%); code enforcement (37%); fire prevention and education (37%); recreation centers or
facilities (32%); public information services (31%); and economic development (30%). The responses presented
in the body of the report are for those who had an opinion. The full set of responses, including “don’t know” can
be found in Appendix B: Complete Survey Frequencies.
Of the 34 individual services rated in 2015, 32 could be compared to communities across the nation and 31 could
be compared to communities in Minnesota. Edina’s ratings tended to be similar to or higher than other
communities across the nation and to other communities within Minnesota. For more detailed information about
these comparisons, please see Figure 27 on the following page or Appendix E: Detailed Benchmark Comparisons.
The City of Edina 2015 Quality of Life Survey
July 2015
7
FIGURE 27: QUALITY OF CITY SERVICES COMPARED BY YEAR
Please rate the quality of each of the following
services in Edina:
2015 2013 2011 National
Benchmarks
Minnesota
Benchmarks
Fire services 98% 100% 99% Similar Similar
Ambulance or emergency medical services 98% 99% 100% Similar Similar
Public library services 97% NA NA Higher Similar
City parks 93% NA NA Similar Similar
Park maintenance 91% 99% 99% NA NA
Police services 90% 98% 98% Higher Similar
Recycling 88% 84% 85% Similar Similar
Crime prevention 87% NA NA Higher Similar
Snow removal 87% 83% 83% Higher Higher
Fire prevention and education 85% NA NA Similar Similar
Yard waste pick-up 85% NA NA Similar Similar
Recreation programs or classes 85% 87% 88% Similar Similar
Recreation centers or facilities 84% NA NA Similar Similar
Public health services 84% NA NA Higher Higher
Sewer services 83% 86% 86% Similar Similar
Condition of trails and sidewalks 83% 84% 82% NA NA
Public information services 82% NA NA Higher Similar
Storm drainage 78% NA NA Similar Similar
Utility billing 77% NA NA Similar Similar
Animal control 77% NA NA Similar Similar
City-sponsored special events 77% NA NA Similar NA
Economic development 76% NA NA Higher Higher
Traffic enforcement 75% NA NA Similar Similar
Street cleaning 72% NA NA Similar Similar
Emergency preparedness (services that prepare the
community for natural disasters or other emergency
situations)
72% NA NA Similar Similar
Edina open space 70% NA NA Similar Similar
Sidewalk maintenance 69% NA NA Similar Similar
Street lighting 69% 80% 84% Similar Similar
Code enforcement (weeds, abandoned buildings, etc.) 63% NA NA Similar Similar
Traffic signal timing 58% NA NA Similar Similar
Bus or transit services 57% NA NA Similar Similar
Land use, planning and zoning 57% NA NA Similar Similar
Cable television 49% NA NA Similar Similar
Street repair 49% 47% 38% Similar Similar
Percent "excellent" or "good."
The City of Edina 2015 Quality of Life Survey
July 2015
8
Drinking Water
About 7 in 10 residents gave high marks to the overall quality of drinking water in Edina in 2015. When compared
to the rating given in 2013, this rating increased. (Please see Appendix F: Survey Methodology for more information on
how to interpret changes over time.)
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for drinking water was similar to communities in both sets of comparisons (see
Appendix E: Detailed Benchmark Comparisons for detailed information on the benchmark comparisons).
FIGURE 28: QUALITY OF DRINKING WATER COMPARED BY YEAR
60%
55%
69%
0%25%50%75%100%
Drinking water
Percent "excellent" or "good"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
9
In 2015, survey respondents were asked to rate the quality of six aspects of drinking water. At the top of the list
were safety and reliability with 84% giving an “excellent” or “good” rating. Slightly fewer gave a positive rating to
appearance (78%) and two-thirds gave positive ratings to the odor of drinking water. About 6 in 10 gave positive
ratings to the taste of drinking water and only one-third gave positive ratings to the water’s hardness.
A benchmark comparison was only available on the national level for the taste of drinking water. Edina’s rating
taste was similar when compared to ratings given across the nation (see Appendix E: Detailed Benchmark
Comparisons for detailed information on the benchmark comparisons).
FIGURE 29: ASPECTS OF DRINKING WATER, 2015
13%
23%
29%
34%
41%
37%
20%
35%
37%
44%
43%
47%
33%
58%
66%
78%
84%
84%
0%25%50%75%100%
Hardness
Taste
Odor
Appearance
Reliability
Safety
Percent of respondents
Excellent Good
Please rate the following aspects of drinking water in Edina.
The City of Edina 2015 Quality of Life Survey
July 2015
10
Garbage Collection
About 8 in 10 residents gave high marks to the overall quality of garbage collection in Edina and only four percent
gave a “poor” rating.
Edina residents’ opinions were compared to those of residents in other communities across the nation and those
in Minnesota. Edina’s rating for garbage collection was similar to communities in both sets of comparisons (see
Appendix E: Detailed Benchmark Comparisons for detailed information on the benchmark comparisons).
FIGURE 30: GARBAGE COLLECTION, 2015
In additional to rating the overall quality of garbage collection, residents were asked to indicate their level of
support for the City changing from the current garbage collection system in which residents may choose from
several different haulers to a system where the City chooses one hauler for the whole community. Responses
were split with about half indicating that they somewhat or strongly supported this and the other half indicating
opposition. When compared to 2011, this rating of support has remained stable (this question was not asked on
the 2013 survey). (Please see Appendix F: Survey Methodology for more information on how to interpret changes over
time.)
FIGURE 31: SUPPORT FOR CHANGE IN GARBAGE COLLECTION SYSTEM COMPARED BY YEAR
Excellent
33%
Good
51%
Fair
12%
Poor
4%
46%
50%
0%25%50%75%100%
Percent "strongly" or "somewhat" support
2015
2011Most communities have one of two
systems for garbage collection. To
what extent do you support the City
changing from the current system in
which residents may choose from
several different haulers to a system
where the City chooses one hauler
for the whole community?
The City of Edina 2015 Quality of Life Survey
July 2015
11
Value of Taxes
Along with rating the quality of City services, residents were also asked to rate the value of services for the taxes
they pay to Edina. About 8 in 10 residents gave “excellent” or “good” ratings to the value of City services in 2015.
When compared over time, ratings remained stable. (Please see Appendix F: Survey Methodology for more information
on how to interpret changes over time.)
Edina’s rating for the value of City services was higher than those of residents in other communities across the
nation and those in Minnesota. (See Appendix E: Detailed Benchmark Comparisons for detailed information on the
benchmark comparisons.)
FIGURE 32: VALUE OF CITY SERVICES COMPARED BY YEAR
In 2013 and 2011 this question was worded "When you consider the property taxes you pay and the quality of city services you receive, would you
rate the general value of city services as excellent, good, only fair, or poor?"
80%
84%
78%
0%25%50%75%100%
The value of services for the taxes paid
to Edina
Percent "excellent" or "good"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
12
Residents were also asked if they felt property taxes in Edina were high, about average or low. About 55% felt
they were “very high” or “somewhat high.”
When compared over time, more residents in 2015 compared to 2013 felt property taxes were high, but similar to
ratings reported in 2011. Please note that when ratings differ over time, the difference may be in part due to the
switch in methodology from a mail to a telephone survey. Changes over time are regarded as meaningful if the
difference in ratings between years is greater than ten percentage points. (Please see Appendix F: Survey Methodology
for more information on how to interpret changes over time.)
FIGURE 33: PROPERTY TAX LEVEL COMPARED BY YEAR
When asked to what extent they would support or oppose an increase in their property taxes to maintain City
services at their current level, less than half indicated somewhat or strongly supporting a tax increase. When
compared over time, this level of support has decreased since this question was first asked in 2011.
FIGURE 34: SUPPORT FOR PROPERTY TAX INCREASE COMPARED BY YEAR
In 2013 and 2011, this question was asked on a scale of favor or oppose. For comparison purposes, the 2015 ratings for strongly support and
somewhat support were compared to 2013 and 2011 ratings for favor while somewhat and strongly oppose were compared to oppose.
50%
43%
55%
0%25%50%75%100%
Thinking about your property taxes in
comparison with neighboring cities, do
you consider property taxes in Edina to
be…?
Percent "very" or "somewhat" high
2015
2013
2011
56%
68%
45%
0%25%50%75%100%
To what extent would you support or
oppose an increase in your property
taxes to maintain City services at their
current level?
Percent "strongly" or "somewhat" support
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
13
Public Trust
Since 2011, residents have been asked if they think things in Edina are generally headed in the right direction or if
things are off track. About three-quarters of respondents to the 2015 survey indicated that things in the City are
headed in the right direction.
When compared over time, this rating has decreased since this question was first asked in 2011. (Please see
Appendix F: Survey Methodology for more information on how to interpret changes over time.)
FIGURE 35: CITY HEADED IN RIGHT DIRECTION OR ON WRONG TRACK COMPARED BY YEAR
93%
94%
73%
0%25%50%75%100%
All in all, do you think things in Edina are
generally headed in the right direction,
or do you feel things are off on the
wrong track?
Percent "right direction"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
14
Residents who indicated that they think things are off on the wrong track had the opportunity to write in a
response as to why. Respondents’ written responses were reviewed and grouped into categories by theme. Of the
116 respondents who opted to write in a response, 30% wrote comments related to poor development,
overbuilding and density of the city. About 15% wrote in comments related to City government operations and
slightly fewer wrote in comments related to traffic and infrastructure (14%). About 1 in 10 or fewer wrote
comments about the remaining four categories. Due to the number of varied responses, an “other” category was
also created. (For a full index of written responses, see Appendix C: Verbatim Responses to Open-ended Survey Question.)
FIGURE 36: REASONS FOR WRONG TRACK, 2015
Respondents were given an opportunity to write-in a response for why they feel the City is on the wrong track. The responses were reviewed and
grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
A similar question about reasons for why residents indicated wrong track was asked in prior years; however, the response categories were too
different to provide comparisons.
8%
4%
6%
11%
11%
14%
15%
30%
0%25%50%75%100%
Other
Lack of sense of community and natural beauty
(open space, parks, etc.)
Schools/education
Affordable housing/cost of living/teardowns
Resident opinions not valued
Traffic and infrastructure (road and sidewalk
maintenance, bike paths, snow removal, etc.)
City government operations (fiscal responsibility,
taxes, etc.)
Poor development/overbuilding/density of city
Percent of respondents
Percent All in all, do you think things in Edina are generally headed in the right direction, or do
you feel things are off on the wrong track? If Wrong track, Why?
The City of Edina 2015 Quality of Life Survey
July 2015
15
Since 2011, residents have been asked if they think they could have a say about the way things are run in the
community other than by voting. About two-thirds indicated that they did think they could have a say.
When compared over time, this rating has decreased since this question was first asked in 2011. (Please see
Appendix F: Survey Methodology for more information on how to interpret changes over time.)
FIGURE 37: OPPORTUNITY FOR RESIDENTS TO BE INVOLVED IN HOW EDINA IS RUN COMPARED BY YEAR
84%
88%
64%
0%25%50%75%100%
Other than voting, do you think that if
you wanted to, you could have a say
about the way things are run in this
community?
Percent "yes"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
16
Residents who indicated that they did not think they had a say in the community had the opportunity to write in
a response as to why. Written responses were reviewed and grouped into categories by theme. Of the 103
respondents who opted to write in a response, 28% wrote general comments related to the public voice not being
heard or listened to. About 18% wrote in comments related to decisions being biased towards commercial and
wealthy or special interest groups and slightly fewer wrote in comments related to there being no opportunities
to participate or it generally being difficult to participate (16%). Less than 1 in 10 wrote comments about the
remaining two categories. Due to the number of varied responses, an “other” category was also created. (For a full
index of written responses, see Appendix C: Verbatim Responses to Open-ended Survey Question.)
FIGURE 38: REASONS FOR HAVING NO SAY IN HOW EDINA IS RUN, 2015
Respondents were given an opportunity to write-in a response for why they responded with no to question 17. The responses were reviewed and
grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
A similar question about reasons for why residents indicated they do not have a say in how things are run in Edina were asked in prior years;
however, the response categories were too different to provide comparisons.
25%
6%
6%
16%
18%
28%
0%25%50%75%100%
Other
Decisions are predetermined
Communication issues (slow response time,
unhelpfulness, etc.)
No opportunities/venue/difficult to participate
Decisions are biased towards
commercial/wealthy or special interests
Public voice not heard/listened to
Percent of respondents
Percent Other than voting, do you think that if you wanted to, you could have a say about the
way things are run in this community? If No, Why?
The City of Edina 2015 Quality of Life Survey
July 2015
17
For the first time in 2015, those completing the questionnaire rated four aspects of public trust, including the
City government generally acting in the best interest of the community, overall confidence on Edina government,
Edina treating all residents fairly and the job the City does welcoming citizen involvement. Between two-thirds
and three-quarters of survey respondents evaluated all four aspects positively.
When compared to other communities across the nation and those in Minnesota, Edina residents’ ratings of
aspects of public trust tended to be similar to those of its peers, with the exception of overall confidence in Edina
government which was higher than the national comparison. (Please see Appendix E: Detailed Benchmark Comparisons
for detailed information on the benchmark comparisons.)
FIGURE 39: ASPECTS OF PUBLIC TRUST, 2015
14%
16%
17%
18%
50%
54%
55%
54%
64%
70%
72%
72%
0%25%50%75%100%
The job Edina government does at
welcoming citizen involvement
Treating all residents fairly
Overall confidence in Edina government
Generally acting in the best interest of the
community
Percent of respondents
Excellent Good
Please rate each of the following categories of Edina government performance:
The City of Edina 2015 Quality of Life Survey
July 2015
18
Contact with City Departments
In the 12 months prior to the survey, 57% of survey respondents had contact with a City department. About one-
fifth of respondents had contacted the Police and slightly fewer had contact with Parks and Recreation (17%).
Between 10% and 15% had contact with General information, Public Works and Building Inspections. Less than 1
in 10 had contact with the remaining departments.
When compared over time, more respondents had contact with a City department in 2015 compared to ratings in
2013 or 2011. (Please see Appendix F: Survey Methodology for more information on how to interpret changes over
time.)
FIGURE 40: CONTACT WITH CITY DEPARTMENTS COMPARED BY YEAR
With which of the following departments have you had contact (email, in-person
or phone) in the last 12 months? 2015 2013 2011
I have not contacted the City 43% 60% 68%
Police 21% 14% 9%
Parks and Recreation 17% 13% 13%
General information 15% 12% 7%
Public Works 12% 21% 27%
Building Inspections 10% 10% 15%
Street Maintenance 8% 0% 0%
City Clerk 7% 0% 1%
Utilities 7% 0% 0%
Utility Billing 7% 8% 0%
Other 6% 0% 3%
Fire 5% 1% 1%
Planning/Economic Development 5% 10% 8%
Assessing 5% 1% 6%
Engineering 5% 1% 2%
City Manager 3% 6% 5%
Health 2% 2% 2%
Communications 2% 1% 0%
Environmental Services 2% 0% 0%
Human Resources 1% 0% 0%
I.T./Technology services 0% 0% 3%
Percent of respondents.
Total may exceed 100% as respondents could select more than one answer.
The City of Edina 2015 Quality of Life Survey
July 2015
19
The 57% of survey respondents who reported having contacted a City department or office were then asked to
rate the overall customer service they received as well as their impression of the courtesy, knowledge,
responsiveness and follow-up of the City employee(s). About 87% gave “excellent” or “good” ratings to the overall
customer service they received and only five percent gave a “poor” rating.
About 9 in 10 gave “excellent” or “good” ratings to the knowledge of City employees and between 83% and 86%
gave positive ratings to the remaining aspects of their impressions of City employees (courtesy, responsiveness
and follow-up). The rating for courtesy could be compared over time and has remained stable since this question
was first asked in 2011.
Each aspect of their impression rated in 2015 could be compared to communities across the nation and in
Minnesota, with the exception of follow-up. Edina’s ratings for their impressions of City employees were similar
to communities in both comparisons (see Appendix E: Detailed Benchmark Comparisons for detailed information on the
benchmark comparisons).
FIGURE 41: OVERALL CUSTOMER SERVICE, 2015
FIGURE 42: IMPRESSION OF EMPLOYEE(S) COMPARED BY YEAR
Excellent
42% Good
45%
Fair
8%
Poor
5%
84%
83%
83%
84%
86%
93%
0%25%50%75%100%
Follow-up (got back to you or took
action if needed)
Responsiveness
Courtesy
Knowledge
Percent "excellent" or "good"
2015
2013
2011
Please rate your impression of City employees:
The City of Edina 2015 Quality of Life Survey
July 2015
20
Information Sources and City Communications
On the 2015 survey, respondents indicated the extent to which they used 16 information sources about Edina
government and its activities, if at all. About 9 in 10 residents indicated that word of mouth from friends, family
or neighbors was at least a minor source of information while slightly fewer felt the About Town City magazine
was at least a minor source of information. About 7 in 10 indicated that the Edina Sun-Current newspaper, direct
mail updates, Star-Tribune newspaper and Parks & Recreation Activities Directory were at least minor sources of
information and about two-thirds of residents felt the City’s website and the Edition: Edina monthly insert in the
Edina Sun-Current newspaper were at least minor sources of information. Please see Figure 43 on the following
page.
Thirteen of the 16 information sources could be compared over time. Of these, two showed lower ratings in 2015
compared to 2013 and five showed higher ratings. In 2015, more residents felt word of mouth, direct mail updates,
the Parks & Recreation Activities Directory, the City’s website and social media were sources of information about
the City while fewer felt that the Edina Sun-Current newspaper and Edina Channels 16 or 813 were sources of
information. (Please see Appendix F: Survey Methodology for more information on how to interpret changes over
time.)
The City of Edina 2015 Quality of Life Survey
July 2015
21
FIGURE 43: INFORMATION SOURCES COMPARED BY YEAR
6%
7%
34%
16%
27%
5%
44%
41%
59%
57%
82%
86%
75%
7%
5%
35%
25%
41%
14%
51%
52%
71%
54%
92%
91%
77%
9%
10%
19%
20%
20%
32%
32%
35%
57%
63%
68%
68%
69%
70%
84%
90%
0%25%50%75%100%
Online web stream videos on YouTube
or Granicus
Blogs
City Council members
Edina Channels 16 or 813
City Extra e-mail subscription service
City employees
Social media (e.g., Facebook, Twitter)
NextDoor
Edition: Edina monthly insert in Edina
Sun-Current newspaper
City’s website (www.EdinaMN.gov)
Parks & Recreation Activities Directory
Star-Tribune newspaper
Direct mail updates
Edina Sun-Current newspaper
About Town City magazine
Word of mouth from friends, family or
neighbors
Percent "major" or "minor" source
2015
2013
2011
Please rate the extent to which you use each of the following as sources of
information about Edina government and its activities, if at all.
The City of Edina 2015 Quality of Life Survey
July 2015
22
About Town
As in prior years, survey respondents were asked to rate the effectiveness of About Town as a communication tool
for keeping informed of City activities. About 8 in 10 residents felt it was at least somewhat effective. When
compared over time, ratings remained stable. (Please see Appendix F: Survey Methodology for more information on
how to interpret changes over time.)
FIGURE 44: EFFECTIVENESS OF ABOUT TOWN COMPARED BY YEAR
In 2013 and 2011, the scale was very effective, somewhat effective, not too effective and not at all effective.
89%
92%
82%
0%25%50%75%100%
To what extent do you find About Town
to be an effective communication tool
for keeping informed of City activities?
Percent "very" or "somewhat" effective
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
23
City Website
When asked if they had accessed the City’s website in the 12 months prior to the survey, 47% of survey
respondents indicated they had done so. When compared over time, this rating decreased. (Please see Appendix F:
Survey Methodology for more information on how to interpret changes over time.)
FIGURE 45: ACCESSED CITY WEBSITE COMPARED BY YEAR
Of those who reported they had accessed the City’s website, three-quarters felt that the overall quality of the
website was “excellent” or “good.” When compared over time, this rating decreased.
FIGURE 46: QUALITY OF CITY WEBSITE COMPARED BY YEAR
Responses to this question are only from those who reported that they had accessed the City website.
58%
63%
47%
0%25%50%75%100%
Have you accessed the City of Edina
website (www.EdinaMN.gov) in the last
12 months?
Percent "yes"
2015
2013
2011
82%
86%
73%
0%25%50%75%100%
Overall quality of the City of Edina
website
Percent "excellent" or "good"
2015
2013
2011
The City of Edina 2015 Quality of Life Survey
July 2015
24
Those who had accessed the website in the last 12 months were also asked to rate the quality of three specific
aspects of the website. About 86% felt the appearance of the website was “excellent” or “good” and slightly fewer
felt the information and services offered were “excellent” or “good.” About 6 in 10 gave positive ratings to the ease
of navigation and their ability to find information.
When comparisons were available to other communities across the nation and those in Minnesota, Edina
residents’ ratings of aspects of the City’s website, including the overall quality, tended to be similar to those of its
peers. Minnesota comparisons were not available for appearance, online information and services offered or ease
of navigation/ability to find information. (Please see Appendix E: Detailed Benchmark Comparisons for detailed
information on the benchmark comparisons.)
FIGURE 47: ASPECTS OF CITY WEBSITE, 2015
Responses to this question are only from those who reported that they had accessed the City website.
19%
24%
29%
38%
56%
57%
58%
80%
86%
0%25%50%75%100%
Ease of navigation/ability to find information
Online information and services offered
Appearance
Percent of respondents
Excellent Good
Please rate the following aspects of the Edina website.
The City of Edina 2015 Quality of Life Survey
July 2015
25
Municipal Liquor Stores
Since 2011, residents have been asked about their level of support for the City to continue to operate its municipal
liquor stores. About 86% indicated at least “somewhat” supporting this proposal. Compared to 2013 and when
this question was first asked, the level of support has remained stable. (Please see Appendix F: Survey Methodology for
more information on how to interpret changes over time.)
FIGURE 48: LEVEL OF SUPPORT FOR MUNICIPAL OWNED LIQUOR STORES COMPARED BY YEAR
In 2013 and 2011, this question was asked on a scale of favor or oppose. For comparison purposes, the 2015 ratings for strongly support and
somewhat support were compared to 2013 and 2011 ratings for favor.
In 2015, residents were asked a follow-up question about how much of their business goes to any one of the three
municipal liquor stores. About half indicated all or most of their business while an additional 4 in 10 indicated
some of their business goes to any one of the three municipal liquor stores. Only 1 in 10 reported that none of their
business goes to any of the municipal liquor stores.
FIGURE 49: PORTION OF BUSINESS GOING TO EDINA MUNICIPAL LIQUOR STORES, 2015
92%
95%
86%
0%25%50%75%100%
Percent "strongly" or "somewhat" support
2015
2013
2011
All of my
business
16%
Most of my
business
33% Some of my
business
41%
None of my
business
10%
If you have purchased liquor,
what portion of your
business would you say goes
to any one of the three Edina
municipal liquor stores?
The City of Edina owns and operates
three municipal liquor stores. Profits
from the liquor operations are used for
capital and public improvements and to
offset operating costs of some
recreation facilities. To what extent do
you support the City continuing to
operate its municipal liquor stores?
The City of Edina 2015 Quality of Life Survey
July 2015
26
After indicating the amount of business they give to the municipal liquor stores, residents were then asked to rate
the quality of five aspects of the liquor stores, regardless of how much they used the stores. About 9 in 10 gave
“excellent” or good” ratings to the knowledge, courtesy and friendliness of the staff while slightly fewer gave
“excellent” or “good” marks to the layout, organization and presentation of the store (86%) and product selection
(84%). About 54% gave positive marks to the prices of products.
When compared over time, ratings for the courtesy and friendliness of staff; layout, organization and
presentation of the store; and product selection remained stable while ratings for the prices of products dropped
in 2015 compared to 2013 and 2011. An over time comparison was not available for knowledge of staff.
FIGURE 50: IMPRESSION OF MUNICIPAL LIQUOR STORES COMPARED BY YEAR
74%
82%
83%
98%
69%
86%
87%
99%
54%
84%
86%
92%
93%
0%25%50%75%100%
Prices of products
Product selection
Layout, organization and presentation
of the store
Courtesy and friendliness of staff
Knowledge of staff
Percent "excellent" or "good"
2015
2013
2011
Please rate your impression of each of the following:
The City of Edina 2015 Quality of Life Survey
July 2015
27
Redevelopment in Edina
About 7 in 10 residents gave high marks to the overall quality of residential redevelopment in Edina and the
overall quality of commercial redevelopment in Edina. When compared over time, ratings remained stable.
(Please see Appendix F: Survey Methodology for more information on how to interpret changes over time.)
FIGURE 51: QUALITY OF REDEVELOPMENT IN EDINA COMPARED BY YEAR
In 2013 and 2011, survey respondents were only asked to rate the quality of redevelopment in Edina while 2015 survey respondents were asked to
consider residential and commercial redevelopment separately.
Residents were asked to consider how well, if at all, they felt the City was managing tensions in the community
related to residential redevelopment in Edina. About two-thirds of residents felt the City manages tensions at
least somewhat well while one-quarter indicated somewhat poorly. Only 1 in 10 felt the City manages tensions
very poorly.
FIGURE 52: HOW WELL THE CITY MANAGES REDEVELOPMENT TENSIONS, 2015
58%
63%
71%
71%
0%25%50%75%100%
Overall quality of commercial
redevelopment in Edina
Overall quality of residential
redevelopment in Edina
Percent "excellent" or "good"
2015
2013
2011
Very well
16%
Somewhat well
50%
Somewhat
poorly
23%
Very poorly
10%
How well, if at all, do
you feel the City is
managing tensions in
the community related
to residential
redevelopment in
Edina?
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APPENDIX A: RESPONDENT CHARACTERISTICS
The following tables summarize the demographic characteristics of Edina’s survey respondents in 2015.
TABLE 1: LENGTH OF RESIDENCY
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 2: HOUSING UNIT TYPE
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
TABLE 3: HOUSING TENURE
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
TABLE 4: HOUSING COSTS
About how much is your monthly housing cost for the place you live (including rent,
mortgage payment, property tax, property insurance and homeowners’ association (HOA)
fees)?
Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
$600 - $999 per month 13% N=60
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
TABLE 5: PRESENCE OF CHILDREN
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
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TABLE 6: PRESENCE OF OLDER ADULTS
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
TABLE 7: HOUSEHOLD INCOME
How much do you anticipate your household’s total income before taxes will be for the
current year? (Please include in your total income money from all sources for all persons living
in your household.)
Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 8: ETHNICITY
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 9: RACE
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
American Indian or Alaskan Native 2% N=8
Total may exceed 100% as respondents could select more than one answer.
TABLE 10: AGE
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
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TABLE 11: GENDER
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
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APPENDIX B: COMPLETE SURVEY FREQUENCIES
FREQUENCIES EXCLUDING “DON’T KNOW” RESPONSES
The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses.
TABLE 12: QUESTION 1
How would you rate the quality of life in Edina? Percent Number
Excellent 56% N=276
Good 40% N=199
Fair 4% N=21
Poor 0% N=0
Total 100% N=496
TABLE 13: QUESTION 2
Please rate each of the following characteristics as they relate to Edina as a whole: Excellent Good Fair Poor Total
Overall feeling of safety in Edina 57% N=291 40% N=202 3% N=15 1% N=4 100% N=512
Overall ease of getting to the places you usually have to visit 40% N=205 48% N=245 10% N=53 1% N=6 100% N=510
Quality of overall natural environment in Edina 40% N=199 48% N=242 10% N=49 2% N=11 100% N=500
Overall established “built environment” of Edina (including overall design, buildings,
parks and transportation systems) 28% N=139 53% N=265 15% N=75 4% N=17 100% N=496
Health and wellness opportunities in Edina 42% N=203 48% N=229 9% N=42 1% N=4 100% N=478
Overall opportunities for education and enrichment 54% N=262 39% N=191 6% N=30 0% N=1 100% N=485
Overall economic health of Edina 49% N=238 41% N=199 8% N=40 1% N=5 100% N=481
Sense of community 27% N=136 45% N=224 21% N=105 6% N=29 100% N=494
Overall image or reputation of Edina 51% N=256 35% N=178 10% N=50 4% N=18 100% N=502
Neighborliness of residents in Edina 30% N=149 47% N=236 18% N=92 6% N=28 100% N=505
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TABLE 14: QUESTION 3
Please indicate how likely or unlikely you are to do each of the
following: Very likely Somewhat
likely
Somewhat
unlikely
Very
unlikely Total
Recommend living in Edina to someone who asks 72% N=354 21% N=102 4% N=22 3% N=15 100% N=493
Remain in Edina for the next five years 68% N=327 21% N=99 7% N=32 4% N=20 100% N=478
TABLE 15: QUESTION 4
Why did you choose to live in Edina? Percent Number
Good schools 52% N=268
Safe community 51% N=261
Attractive community 46% N=237
Good neighborhoods 42% N=214
Amenities (e.g., parks, library, etc.) 40% N=206
Job was here (or nearby) 28% N=143
Family lives here/ born or raised here 23% N=119
Affordable housing 15% N=77
Other 15% N=76
Total may exceed 100% as respondents could select more than one answer.
TABLE 16: QUESTION 5
What one thing do you like most, if anything, about living in Edina? Percent Number
Convenient location/accessibility 31% N=126
Close to family, job, etc. 2% N=9
Housing/neighborhood 7% N=29
Schools 17% N=66
Safe 6% N=24
Shopping/restaurants 4% N=16
Parks and trails/recreation centers/open spaces 5% N=20
Sense of community (friendly, quiet, peaceful, etc.) 6% N=26
Beauty/cleanliness of community 7% N=28
Public services 2% N=8
Walkability 2% N=6
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What one thing do you like most, if anything, about living in Edina? Percent Number
Reputation of community (well-run government, economic health, etc.) 5% N=19
Positive comments about overall quality of life and community 2% N=9
Other 4% N=14
Total 100% N=399
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey
Questions for the verbatim responses.
TABLE 17: QUESTION 6
What would you say is the most serious issue facing Edina at this time? Percent Number
Housing concerns (teardowns, affordability, etc.) 25% N=95
City government operations (fiscal responsibility, taxes, etc.) 12% N=46
Traffic and infrastructure (road maintenance, snow removal, etc.) 18% N=66
Lack of diversity and sense of community 6% N=24
Schools/education 4% N=14
Cost of living 2% N=7
Bike paths/sidewalks/pedestrian travel 7% N=27
Safety 4% N=16
Aging population 3% N=12
No issue/positive comments 5% N=18
Parks/recreation/community activities 2% N=7
Other 10% N=37
Total 100% N=369
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey
Questions for the verbatim responses.
TABLE 18: QUESTION 7
Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total
In your neighborhood 75% N=381 21% N=110 3% N=14 1% N=3 0% N=2 100% N=510
In the 50th and France area (downtown area) 66% N=316 30% N=146 3% N=14 1% N=4 0% N=1 100% N=482
In the Southdale area 35% N=176 45% N=226 13% N=65 6% N=32 1% N=3 100% N=502
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TABLE 19: QUESTION 8
Which of the following, if any, would make you more likely to ride a bicycle in Edina? Percent Number
If there were more well-marked greenways and off-road paths 66% N=247
If there were more on-road facilities such as bike lanes 36% N=135
If motorists drove slower and respected cyclists 36% N=134
If there were wider roads for riding or roads had paved shoulders 33% N=123
If street/road conditions were better, such as smooth pavement and less debris 29% N=109
If I felt more confident on my bike 25% N=93
If I felt safer from crime 5% N=20
Total may exceed 100% as respondents could select more than one answer.
TABLE 20: QUESTION 9
Which of the following, if any, would make you more likely to walk in Edina? Percent Number
If there were more sidewalks along streets 62% N=236
If there were more paths and trails designated for walking 55% N=209
If street lighting was better 30% N=113
If there were more crosswalks 24% N=92
If motorists drove slower 23% N=88
If condition of existing sidewalks were better 18% N=68
If I felt safer from crime 4% N=17
Total may exceed 100% as respondents could select more than one answer.
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TABLE 21: QUESTION 10
Please rate each of the following characteristics as they relate to Edina as a
whole: Excellent Good Fair Poor Total
Traffic flow on major streets 9% N=44 50% N=244 30% N=150 11% N=55 100% N=493
Ease of public parking 15% N=71 54% N=258 29% N=140 2% N=12 100% N=480
Ease of travel by car in Edina 25% N=123 59% N=293 15% N=72 2% N=10 100% N=498
Ease of travel by public transportation in Edina 10% N=29 27% N=73 31% N=85 32% N=88 100% N=275
Ease of travel by bicycle in Edina 10% N=34 38% N=133 38% N=133 15% N=53 100% N=353
Ease of walking in Edina 18% N=84 43% N=202 32% N=153 8% N=36 100% N=474
Availability of paths and walking trails 14% N=63 44% N=202 30% N=139 11% N=53 100% N=457
Air quality 31% N=144 61% N=288 7% N=33 1% N=4 100% N=468
Cleanliness of Edina 46% N=224 49% N=240 5% N=25 0% N=2 100% N=491
Public places where people want to spend time 32% N=151 52% N=245 13% N=61 4% N=17 100% N=474
Variety of housing options 14% N=62 45% N=200 30% N=134 12% N=52 100% N=449
Availability of affordable quality housing 7% N=28 29% N=116 36% N=142 28% N=112 100% N=397
Fitness opportunities (including exercise classes and paths or trails, etc.) 24% N=108 47% N=212 23% N=103 6% N=27 100% N=451
Recreational opportunities 28% N=126 48% N=220 20% N=93 4% N=17 100% N=456
K-12 education 71% N=298 23% N=96 5% N=22 0% N=1 100% N=417
Adult educational opportunities 38% N=157 47% N=195 13% N=54 1% N=6 100% N=412
Opportunities to attend cultural/arts/music activities 25% N=114 49% N=220 19% N=86 7% N=32 100% N=452
Employment opportunities 13% N=39 50% N=153 30% N=91 8% N=23 100% N=306
Shopping opportunities 56% N=282 34% N=171 8% N=39 2% N=8 100% N=500
Cost of living in Edina 8% N=41 38% N=185 42% N=204 12% N=57 100% N=487
Overall quality of business and service establishments in Edina 29% N=137 57% N=268 11% N=53 3% N=13 100% N=471
Overall quality of commercial redevelopment in Edina 19% N=75 53% N=213 22% N=89 6% N=26 100% N=402
Overall quality of residential redevelopment in Edina 17% N=75 53% N=228 22% N=95 7% N=31 100% N=428
Opportunities to participate in social events and activities 19% N=82 51% N=216 23% N=100 7% N=29 100% N=427
Opportunities to volunteer 23% N=88 47% N=177 27% N=101 3% N=12 100% N=379
Opportunities to participate in community matters 19% N=72 44% N=169 28% N=107 10% N=40 100% N=387
Openness and acceptance of the community toward people of diverse backgrounds 13% N=53 38% N=159 32% N=135 17% N=69 100% N=416
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TABLE 22: QUESTION 11
In the last 12 months, about how many times, if ever, have you
or other household members used any of the following Edina
Parks and Recreation Department amenities?
Never Once or
twice 3 to 12 times 13 to 26
times
More than 26
times Total
Trails 29% N=140 19% N=93 26% N=127 12% N=57 14% N=68 100% N=485
Neighborhood parks 20% N=97 15% N=72 23% N=113 17% N=81 25% N=124 100% N=487
Large community athletic fields 60% N=290 13% N=64 11% N=51 7% N=34 9% N=42 100% N=482
Edinborough Park 50% N=242 29% N=143 15% N=71 4% N=18 2% N=12 100% N=486
Centennial Lakes Park 24% N=119 28% N=136 28% N=138 10% N=50 10% N=47 100% N=490
The Aquatic Center 76% N=369 12% N=57 5% N=23 4% N=20 3% N=14 100% N=484
The Senior Center 82% N=402 10% N=47 4% N=20 1% N=7 2% N=12 100% N=488
Braemar Arena (Ice arena) 75% N=365 11% N=53 5% N=26 3% N=14 6% N=29 100% N=486
The Edina Art Center 76% N=375 16% N=81 6% N=28 1% N=4 1% N=3 100% N=490
Braemar Golf Course 66% N=324 15% N=72 12% N=60 4% N=18 4% N=19 100% N=493
Braemar Golf Dome 79% N=383 9% N=44 9% N=45 1% N=7 2% N=9 100% N=487
Braemar Field (sports dome) 85% N=413 4% N=20 5% N=24 2% N=10 4% N=21 100% N=488
TABLE 23: QUESTION 12
Please rate each of the following Edina Parks and Recreation Department amenities: Excellent Good Fair Poor Total
Trails 23% N=85 54% N=204 19% N=71 5% N=17 100% N=377
Neighborhood parks 34% N=146 55% N=236 10% N=42 1% N=5 100% N=429
Large community athletic fields 33% N=99 58% N=174 8% N=25 0% N=0 100% N=298
Edinborough Park 38% N=122 50% N=162 12% N=39 0% N=2 100% N=325
Centennial Lakes Park 57% N=227 38% N=154 5% N=19 0% N=2 100% N=401
The Aquatic Center 39% N=74 52% N=100 8% N=15 2% N=3 100% N=192
The Senior Center 41% N=54 49% N=65 11% N=14 0% N=0 100% N=134
Braemar Arena (Ice arena) 42% N=75 47% N=85 10% N=18 1% N=1 100% N=180
The Edina Art Center 25% N=46 53% N=98 17% N=32 4% N=7 100% N=183
Braemar Golf Course 27% N=59 50% N=112 20% N=44 3% N=7 100% N=222
Braemar Golf Dome 42% N=66 46% N=72 7% N=11 4% N=7 100% N=156
Braemar Field (sports dome) 49% N=57 39% N=45 10% N=12 2% N=2 100% N=116
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TABLE 24: QUESTION 13
Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Total
Police services 52% N=236 38% N=171 7% N=31 3% N=13 100% N=450
Fire services 62% N=240 36% N=137 2% N=9 0% N=0 100% N=386
Ambulance or emergency medical services 62% N=223 35% N=125 2% N=9 0% N=0 100% N=357
Crime prevention 41% N=150 46% N=169 12% N=44 1% N=5 100% N=367
Fire prevention and education 42% N=128 43% N=130 13% N=39 2% N=5 100% N=302
Traffic enforcement 29% N=120 46% N=189 18% N=73 7% N=30 100% N=411
Street repair 13% N=62 36% N=171 34% N=162 18% N=84 100% N=478
Street cleaning 24% N=114 49% N=234 21% N=99 7% N=33 100% N=480
Street lighting 17% N=81 52% N=250 24% N=116 6% N=31 100% N=478
Snow removal 43% N=210 44% N=213 10% N=48 4% N=18 100% N=489
Sidewalk maintenance 19% N=78 50% N=206 21% N=86 9% N=39 100% N=408
Traffic signal timing 12% N=55 47% N=216 29% N=135 13% N=59 100% N=464
Bus or transit services 16% N=46 42% N=121 21% N=62 21% N=61 100% N=290
Garbage collection 33% N=150 51% N=229 12% N=55 4% N=17 100% N=451
Recycling 35% N=155 54% N=242 8% N=37 3% N=15 100% N=449
Yard waste pick-up 37% N=127 48% N=167 12% N=40 3% N=11 100% N=347
Storm drainage 20% N=81 58% N=231 14% N=55 8% N=33 100% N=399
Drinking water 25% N=120 44% N=209 17% N=80 14% N=67 100% N=476
Sewer services 28% N=107 55% N=212 14% N=55 2% N=9 100% N=384
Utility billing 25% N=102 52% N=218 18% N=73 5% N=23 100% N=416
City parks 42% N=191 52% N=236 6% N=28 1% N=3 100% N=457
Park maintenance 38% N=170 53% N=236 9% N=40 1% N=3 100% N=449
Condition of trails and sidewalks 25% N=103 58% N=240 14% N=57 3% N=13 100% N=412
Recreation programs or classes 35% N=105 50% N=148 13% N=37 2% N=6 100% N=297
Recreation centers or facilities 33% N=106 52% N=168 12% N=40 3% N=10 100% N=324
Land use, planning and zoning 15% N=52 41% N=140 27% N=92 16% N=55 100% N=339
Code enforcement (weeds, abandoned buildings, etc.) 17% N=52 46% N=139 24% N=73 13% N=38 100% N=303
Animal control 23% N=72 54% N=164 20% N=62 3% N=8 100% N=306
Economic development 19% N=63 57% N=193 18% N=61 6% N=21 100% N=339
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Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Total
Public health services 28% N=72 57% N=149 13% N=33 3% N=7 100% N=262
Public library services 52% N=224 45% N=196 3% N=13 0% N=1 100% N=434
Public information services 30% N=95 53% N=170 17% N=55 1% N=2 100% N=322
Cable television 13% N=47 36% N=134 27% N=101 24% N=89 100% N=371
Emergency preparedness (services that prepare the community for natural disasters or
other emergency situations) 21% N=57 51% N=138 17% N=46 11% N=29 100% N=270
Edina open space 17% N=65 53% N=200 22% N=83 8% N=29 100% N=378
City-sponsored special events 20% N=72 57% N=200 18% N=62 5% N=18 100% N=352
Overall quality of services provided by the City of Edina 28% N=128 59% N=275 10% N=46 3% N=15 100% N=463
TABLE 25: QUESTION 14
Thinking about your property taxes in comparison with neighboring cities, do you consider property taxes in Edina to be…? Percent Number
Very high 18% N=78
Somewhat high 36% N=154
About average 38% N=163
Somewhat low 5% N=21
Very low 2% N=7
Total 100% N=423
TABLE 26: QUESTION 15
To what extent would you support or oppose an increase in your property taxes to maintain City services at their current level? Percent Number
Strongly support 6% N=27
Somewhat support 39% N=166
Somewhat oppose 30% N=130
Strongly oppose 25% N=105
Total 100% N=428
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TABLE 27: QUESTION 16
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are off on the wrong track? Percent Number
Right direction 73% N=325
Wrong track 27% N=121
Total 100% N=446
TABLE 28: QUESTION 16 - WRONG TRACK, WHY?
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are off on the wrong track? If
Wrong track, Why? Percent Number
City government operations (fiscal responsibility, taxes, etc.) 15% N=17
Poor development/overbuilding/density of city 30% N=34
Affordable housing/cost of living/teardowns 11% N=13
Schools/education 6% N=7
Lack of sense of community and natural beauty (open space, parks, etc.) 4% N=5
Resident opinions not valued 11% N=13
Traffic and infrastructure (road and sidewalk maintenance, bike paths, snow removal, etc.) 14% N=17
Other 8% N=9
Total 100% N=116
Respondents were given an opportunity to write-in a response for why they feel the City is on the wrong track. The responses were reviewed and grouped into the above categories. Please see Appendix C:
Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
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TABLE 29: QUESTION 17
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? Percent Number
Yes 64% N=222
No 36% N=123
Total 100% N=345
TABLE 30: QUESTION 17 - NO, WHY?
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? If No, Why? Percent Number
Public voice not heard/listened to 28% N=29
Decisions are predetermined 6% N=7
Decisions are biased towards commercial/wealthy or special interests 18% N=19
No opportunities/venue/difficult to participate 16% N=16
Communication issues (slow response time, unhelpfulness, etc.) 6% N=6
Other 25% N=26
Total 100% N=103
Respondents were given an opportunity to write-in a response for why they responded with no to question 17. The responses were reviewed and grouped into the above categorie s. Please see Appendix C:
Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
TABLE 31: QUESTION 18
Please rate the following categories of Edina government performance: Excellent Good Fair Poor Total
The value of services for the taxes paid to Edina 23% N=100 55% N=238 17% N=75 4% N=19 100% N=432
The job Edina government does at welcoming citizen involvement 14% N=52 50% N=186 23% N=84 13% N=47 100% N=368
Overall confidence in Edina government 17% N=74 55% N=240 18% N=77 10% N=44 100% N=436
Generally acting in the best interest of the community 18% N=78 54% N=235 18% N=76 10% N=44 100% N=433
Treating all residents fairly 16% N=62 54% N=210 19% N=74 11% N=42 100% N=388
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TABLE 32: QUESTION 19
Please rate the following aspects of drinking water in Edina: Excellent Good Fair Poor Total
Appearance 34% N=163 44% N=212 17% N=83 6% N=28 100% N=485
Taste 23% N=113 35% N=172 23% N=112 18% N=90 100% N=487
Odor 29% N=136 37% N=177 23% N=108 11% N=54 100% N=476
Hardness 13% N=61 20% N=91 29% N=135 38% N=173 100% N=461
Reliability 41% N=188 43% N=198 10% N=47 5% N=25 100% N=458
Safety 37% N=157 47% N=201 11% N=48 4% N=19 100% N=424
TABLE 33: QUESTION 20
How well, if at all, do you feel the City is managing tensions in the community related to residential redevelopment in Edina? Percent Number
Very well 16% N=64
Somewhat well 50% N=198
Somewhat poorly 23% N=92
Very poorly 10% N=39
Total 100% N=392
TABLE 34: QUESTION 21
The City of Edina owns and operates three municipal liquor stores. Profits from the liquor operations are used for capital and public
improvements and to offset operating costs of some recreation facilities. To what extent do you support the City continuing to operate its
municipal liquor stores?
Percent Number
Strongly support 55% N=261
Somewhat support 31% N=147
Somewhat oppose 7% N=31
Strongly oppose 8% N=37
Total 100% N=476
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TABLE 35: QUESTION 22
If you have purchased liquor, what portion of your business would you say goes to any one of the three Edina municipal liquor stores? Percent Number
All of my business 13% N=67
Most of my business 27% N=134
Some of my business 34% N=171
None of my business 8% N=40
Not applicable 18% N=91
Total 100% N=503
TABLE 36: QUESTION 23
Please rate your impression of each of the following: Excellent Good Fair Poor Total
Product selection 31% N=124 54% N=216 15% N=60 1% N=3 100% N=404
Prices of products 13% N=54 41% N=164 36% N=143 10% N=42 100% N=404
Layout, organization and presentation of the store 27% N=108 60% N=241 13% N=52 1% N=4 100% N=404
Courtesy and friendliness of staff 49% N=201 43% N=174 7% N=29 1% N=3 100% N=407
Knowledge of staff 39% N=150 53% N=203 7% N=28 0% N=1 100% N=382
TABLE 37: QUESTION 24
Please rate how much of a problem, if at all, you feel each
of the following is in Edina.
Not a
problem
Minor
problem
Moderate
problem
Major
problem
Extreme
problem Total
Traffic speeding in your neighborhood 35% N=171 30% N=147 20% N=97 11% N=54 4% N=20 100% N=489
Stop sign violations in your neighborhood 44% N=200 27% N=125 16% N=74 8% N=37 5% N=22 100% N=459
Violent crime 79% N=338 15% N=65 6% N=26 0% N=1 0% N=0 100% N=429
Drugs 64% N=241 22% N=84 10% N=39 3% N=10 0% N=1 100% N=375
Youth crimes 57% N=216 26% N=97 12% N=47 4% N=16 0% N=0 100% N=377
Vandalism and property crimes 40% N=168 39% N=167 16% N=67 5% N=20 0% N=2 100% N=424
Identity theft 62% N=184 16% N=48 12% N=35 9% N=27 1% N=2 100% N=296
Domestic abuse 68% N=168 20% N=49 7% N=18 5% N=12 0% N=1 100% N=248
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TABLE 38: QUESTION 25
Most communities have one of two systems for garbage collection. To what extent do you support the City changing from the current
system in which residents may choose from several different haulers to a system where the City chooses one hauler for the whole
community?
Percent Number
Strongly support 27% N=105
Somewhat support 24% N=94
Somewhat oppose 19% N=75
Strongly oppose 31% N=121
Total 100% N=396
TABLE 39: QUESTION 26
Please rate the extent to which you use each of the following as sources of information about
Edina government and its activities, if at all. Not a source Minor
source
Major
source Total
About Town City magazine 16% N=70 49% N=215 36% N=158 100% N=444
Parks & Recreation Activities Directory 32% N=132 48% N=199 21% N=86 100% N=416
Edina Sun-Current newspaper 31% N=133 32% N=137 38% N=165 100% N=436
Edition: Edina monthly insert in Edina Sun-Current newspaper 43% N=165 37% N=142 20% N=78 100% N=386
Star-Tribune newspaper 32% N=142 38% N=171 30% N=134 100% N=448
City’s website (www.EdinaMN.gov) 37% N=154 42% N=173 21% N=87 100% N=414
Edina Channels 16 or 813 80% N=316 16% N=64 4% N=15 100% N=395
City employees 68% N=269 27% N=106 5% N=21 100% N=395
City Council members 81% N=322 16% N=64 3% N=10 100% N=396
Direct mail updates 31% N=127 48% N=197 21% N=87 100% N=412
Social media (e.g., Facebook, Twitter) 68% N=279 23% N=93 9% N=36 100% N=408
Blogs 90% N=358 6% N=23 4% N=16 100% N=397
NextDoor 65% N=257 21% N=84 13% N=53 100% N=394
Online web stream videos on YouTube or Granicus 91% N=355 7% N=28 2% N=7 100% N=391
City Extra e-mail subscription service 80% N=317 10% N=41 10% N=38 100% N=396
Word of mouth from friends, family or neighbors 10% N=44 48% N=216 43% N=195 100% N=455
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TABLE 40: QUESTION 27
To what extent do you find About Town to be an effective communication tool for keeping informed of City activities? Percent Number
Very effective 25% N=100
Somewhat effective 56% N=224
Somewhat ineffective 12% N=48
Very ineffective 6% N=26
Total 100% N=398
TABLE 41: QUESTION 28
Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months? Percent Number
No 53% N=260
Yes 47% N=234
Total 100% N=494
TABLE 42: QUESTION 29
Please rate the following aspects of the Edina website. Excellent Good Fair Poor Total
Appearance 29% N=66 57% N=131 14% N=32 0% N=0 100% N=230
Online information and services offered 24% N=55 56% N=128 20% N=45 1% N=2 100% N=229
Ease of navigation/ability to find information 19% N=44 38% N=88 31% N=71 11% N=26 100% N=229
Overall quality of the City of Edina website 22% N=49 51% N=115 26% N=58 2% N=4 100% N=226
Responses to this question are only from those who reported that they had accessed the City website.
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TABLE 43: QUESTION 30
With which of the following departments have you had contact (email, in-person or phone) in the last 12 months? Percent Number
I have not contacted the City 43% N=205
Police 21% N=99
Parks and Recreation 17% N=82
General information 15% N=72
Public Works 12% N=57
Building Inspections 10% N=48
Street Maintenance 8% N=38
Utility Billing 7% N=34
Utilities 7% N=34
City Clerk 7% N=33
Other 6% N=27
Planning/Economic Development 5% N=26
Engineering 5% N=24
Fire 5% N=23
Assessing 5% N=22
City Manager 3% N=15
Communications 2% N=12
Environmental Services 2% N=9
Health 2% N=8
Human Resources 1% N=7
I.T./Technology services 0% N=0
Total may exceed 100% as respondents could select more than one answer.
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TABLE 44: QUESTION 31
Please rate your impression of City employees: Excellent Good Fair Poor Total
Knowledge 44% N=119 49% N=132 4% N=10 3% N=9 100% N=271
Courtesy 45% N=125 40% N=111 10% N=28 4% N=11 100% N=274
Responsiveness 43% N=118 41% N=112 9% N=25 6% N=18 100% N=272
Follow-up (got back to you or took action if needed) 43% N=99 40% N=93 9% N=22 8% N=19 100% N=232
Overall customer service 42% N=114 45% N=123 8% N=22 5% N=14 100% N=272
TABLE 45: QUESTION D1
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number
Very positive 5% N=25
Somewhat positive 28% N=140
Neutral 53% N=267
Somewhat negative 13% N=66
Very negative 1% N=5
Total 100% N=503
TABLE 46: QUESTION D2
What is your employment status? Percent Number
Working full time for pay 56% N=284
Working part time for pay 11% N=56
Unemployed, looking for paid work 1% N=5
Unemployed, not looking for paid work 3% N=17
Fully retired 28% N=144
Total 100% N=506
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TABLE 47: QUESTION D3
Do you work inside the boundaries of Edina? Percent Number
Yes, outside the home 23% N=108
No 12% N=55
Yes, from home 65% N=310
Total 100% N=473
TABLE 48: QUESTION D4
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 49: QUESTION D5
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
TABLE 50: QUESTION D6
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
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TABLE 51: QUESTION D7
About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance
and homeowners’ association (HOA) fees)? Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
$600 - $999 per month 13% N=60
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
TABLE 52: QUESTION D8
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
TABLE 53: QUESTION D9
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
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TABLE 54: QUESTION D10
How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income
money from all sources for all persons living in your household.) Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 55: QUESTION D11
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 56: QUESTION D12
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
American Indian or Alaskan Native 2% N=8
Total may exceed 100% as respondents could select more than one answer.
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TABLE 57: QUESTION D13
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
TABLE 58: QUESTION D14
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
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FREQUENCIES INCLUDING “DON’T KNOW” RESPONSES
The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents
giving a particular response is shown followed by the number of respondents.
TABLE 59: QUESTION 1
How would you rate the quality of life in Edina? Percent Number
Excellent 56% N=276
Good 40% N=199
Fair 4% N=21
Poor 0% N=0
Don't know 0% N=0
Total 100% N=496
TABLE 60: QUESTION 2
Please rate each of the following characteristics as they relate to
Edina as a whole: Excellent Good Fair Poor Don't
know Total
Overall feeling of safety in Edina 57% N=291 39% N=202 3% N=15 1% N=4 0% N=0 100% N=512
Overall ease of getting to the places you usually have to visit 40% N=205 48% N=245 10% N=53 1% N=6 0% N=0 100% N=510
Quality of overall natural environment in Edina 39% N=199 48% N=242 10% N=49 2% N=11 1% N=5 100% N=504
Overall established “built environment” of Edina (including overall
design, buildings, parks and transportation systems) 28% N=139 53% N=265 15% N=75 3% N=17 1% N=7 100% N=504
Health and wellness opportunities in Edina 40% N=203 45% N=229 8% N=42 1% N=4 6% N=31 100% N=509
Overall opportunities for education and enrichment 52% N=262 38% N=191 6% N=30 0% N=1 5% N=24 100% N=509
Overall economic health of Edina 47% N=238 39% N=199 8% N=40 1% N=5 5% N=27 100% N=509
Sense of community 27% N=136 44% N=224 21% N=105 6% N=29 2% N=10 100% N=504
Overall image or reputation of Edina 50% N=256 35% N=178 10% N=50 4% N=18 1% N=6 100% N=508
Neighborliness of residents in Edina 29% N=149 46% N=236 18% N=92 6% N=28 1% N=4 100% N=508
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TABLE 61: QUESTION 3
Please indicate how likely or unlikely you are to do each of
the following: Very likely Somewhat
likely
Somewhat
unlikely
Very
unlikely
Don't
know Total
Recommend living in Edina to someone who asks 70% N=354 20% N=102 4% N=22 3% N=15 2% N=9 100% N=502
Remain in Edina for the next five years 65% N=327 20% N=99 6% N=32 4% N=20 4% N=22 100% N=500
TABLE 62: QUESTION 4
Why did you choose to live in Edina? Percent Number
Good schools 52% N=268
Safe community 51% N=261
Attractive community 46% N=237
Good neighborhoods 42% N=214
Amenities (e.g., parks, library, etc.) 40% N=206
Job was here (or nearby) 28% N=143
Family lives here/ born or raised here 23% N=119
Affordable housing 15% N=77
Other 15% N=76
Total may exceed 100% as respondents could select more than one answer.
TABLE 63: QUESTION 5
What one thing do you like most, if anything, about living in Edina? Percent Number
Convenient location/accessibility 31% N=126
Close to family, job, etc. 2% N=9
Housing/neighborhood 7% N=29
Schools 17% N=66
Safe 6% N=24
Shopping/restaurants 4% N=16
Parks and trails/recreation centers/open spaces 5% N=20
Sense of community (friendly, quiet, peaceful, etc.) 6% N=26
Beauty/cleanliness of community 7% N=28
Public services 2% N=8
Walkability 2% N=6
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What one thing do you like most, if anything, about living in Edina? Percent Number
Reputation of community (well-run government, economic health, etc.) 5% N=19
Positive comments about overall quality of life and community 2% N=9
Other 4% N=14
Total 100% N=399
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey
Questions for the verbatim responses.
TABLE 64: QUESTION 6
What would you say is the most serious issue facing Edina at this time? Percent Number
Housing concerns (teardowns, affordability, etc.) 25% N=95
City government operations (fiscal responsibility, taxes, etc.) 12% N=46
Traffic and infrastructure (road maintenance, snow removal, etc.) 18% N=66
Lack of diversity and sense of community 6% N=24
Schools/education 4% N=14
Cost of living 2% N=7
Bike paths/sidewalks/pedestrian travel 7% N=27
Safety 4% N=16
Aging population 3% N=12
No issue/positive comments 5% N=18
Parks/recreation/community activities 2% N=7
Other 10% N=37
Don't know/unsure 1% N=4
Total 100% N=373
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix C: Verbatim Responses to Open-ended Survey
Questions for the verbatim responses.
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TABLE 65: QUESTION 7
Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe
nor unsafe
Somewhat
unsafe Very unsafe Don't know Total
In your neighborhood 75% N=381 21% N=110 3% N=14 1% N=3 0% N=2 0% N=0 100% N=510
In the 50th and France area (downtown area) 62% N=316 29% N=146 3% N=14 1% N=4 0% N=1 5% N=24 100% N=506
In the Southdale area 35% N=176 45% N=226 13% N=65 6% N=32 1% N=3 1% N=7 100% N=509
TABLE 66: QUESTION 8
Which of the following, if any, would make you more likely to ride a bicycle in Edina? Percent Number
If there were more well-marked greenways and off-road paths 66% N=247
If there were more on-road facilities such as bike lanes 36% N=135
If motorists drove slower and respected cyclists 36% N=134
If there were wider roads for riding or roads had paved shoulders 33% N=123
If street/road conditions were better, such as smooth pavement and less debris 29% N=109
If I felt more confident on my bike 25% N=93
If I felt safer from crime 5% N=20
Total may exceed 100% as respondents could select more than one answer.
TABLE 67: QUESTION 9
Which of the following, if any, would make you more likely to walk in Edina? Percent Number
If there were more sidewalks along streets 62% N=236
If there were more paths and trails designated for walking 55% N=209
If street lighting was better 30% N=113
If there were more crosswalks 24% N=92
If motorists drove slower 23% N=88
If condition of existing sidewalks were better 18% N=68
If I felt safer from crime 4% N=17
Total may exceed 100% as respondents could select more than one answer.
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TABLE 68: QUESTION 10
Please rate each of the following characteristics as they relate to
Edina as a whole: Excellent Good Fair Poor Don't know Total
Traffic flow on major streets 9% N=44 49% N=244 30% N=150 11% N=55 1% N=7 100% N=500
Ease of public parking 14% N=71 52% N=258 28% N=140 2% N=12 4% N=18 100% N=498
Ease of travel by car in Edina 24% N=123 58% N=293 14% N=72 2% N=10 1% N=5 100% N=503
Ease of travel by public transportation in Edina 6% N=29 15% N=73 17% N=85 18% N=88 44% N=218 100% N=493
Ease of travel by bicycle in Edina 7% N=34 27% N=133 28% N=133 11% N=53 27% N=131 100% N=484
Ease of walking in Edina 17% N=84 41% N=202 31% N=153 7% N=36 3% N=15 100% N=489
Availability of paths and walking trails 13% N=63 41% N=202 28% N=139 11% N=53 7% N=34 100% N=491
Air quality 29% N=144 59% N=288 7% N=33 1% N=4 5% N=23 100% N=492
Cleanliness of Edina 45% N=224 49% N=240 5% N=25 0% N=2 0% N=2 100% N=493
Public places where people want to spend time 31% N=151 50% N=245 12% N=61 3% N=17 4% N=19 100% N=493
Variety of housing options 13% N=62 41% N=200 27% N=134 11% N=52 9% N=42 100% N=491
Availability of affordable quality housing 6% N=28 24% N=116 29% N=142 23% N=112 18% N=86 100% N=483
Fitness opportunities (including exercise classes and paths or trails,
etc.) 22% N=108 43% N=212 21% N=103 5% N=27 8% N=40 100% N=491
Recreational opportunities 26% N=126 45% N=220 19% N=93 4% N=17 6% N=29 100% N=485
K-12 education 61% N=298 20% N=96 4% N=22 0% N=1 15% N=73 100% N=490
Adult educational opportunities 32% N=157 40% N=195 11% N=54 1% N=6 16% N=77 100% N=489
Opportunities to attend cultural/arts/music activities 23% N=114 45% N=220 17% N=86 6% N=32 8% N=41 100% N=492
Employment opportunities 8% N=39 32% N=153 19% N=91 5% N=23 37% N=176 100% N=482
Shopping opportunities 56% N=282 34% N=171 8% N=39 2% N=8 0% N=1 100% N=501
Cost of living in Edina 8% N=41 37% N=185 41% N=204 12% N=57 2% N=8 100% N=495
Overall quality of business and service establishments in Edina 27% N=137 54% N=268 11% N=53 3% N=13 5% N=27 100% N=498
Overall quality of commercial redevelopment in Edina 15% N=75 43% N=213 18% N=89 5% N=26 18% N=88 100% N=490
Overall quality of residential redevelopment in Edina 15% N=75 47% N=228 19% N=95 6% N=31 12% N=60 100% N=488
Opportunities to participate in social events and activities 17% N=82 44% N=216 20% N=100 6% N=29 13% N=63 100% N=490
Opportunities to volunteer 18% N=88 36% N=177 21% N=101 3% N=12 23% N=110 100% N=489
Opportunities to participate in community matters 15% N=72 35% N=169 22% N=107 8% N=40 20% N=96 100% N=483
Openness and acceptance of the community toward people of diverse
backgrounds 11% N=53 33% N=159 28% N=135 14% N=69 13% N=62 100% N=478
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TABLE 69: QUESTION 11
In the last 12 months, about how many times, if ever, have you
or other household members used any of the following Edina
Parks and Recreation Department amenities?
Never Once or
twice 3 to 12 times 13 to 26
times
More than 26
times Total
Trails 29% N=140 19% N=93 26% N=127 12% N=57 14% N=68 100% N=485
Neighborhood parks 20% N=97 15% N=72 23% N=113 17% N=81 25% N=124 100% N=487
Large community athletic fields 60% N=290 13% N=64 11% N=51 7% N=34 9% N=42 100% N=482
Edinborough Park 50% N=242 29% N=143 15% N=71 4% N=18 2% N=12 100% N=486
Centennial Lakes Park 24% N=119 28% N=136 28% N=138 10% N=50 10% N=47 100% N=490
The Aquatic Center 76% N=369 12% N=57 5% N=23 4% N=20 3% N=14 100% N=484
The Senior Center 82% N=402 10% N=47 4% N=20 1% N=7 2% N=12 100% N=488
Braemar Arena (Ice arena) 75% N=365 11% N=53 5% N=26 3% N=14 6% N=29 100% N=486
The Edina Art Center 76% N=375 16% N=81 6% N=28 1% N=4 1% N=3 100% N=490
Braemar Golf Course 66% N=324 15% N=72 12% N=60 4% N=18 4% N=19 100% N=493
Braemar Golf Dome 79% N=383 9% N=44 9% N=45 1% N=7 2% N=9 100% N=487
Braemar Field (sports dome) 85% N=413 4% N=20 5% N=24 2% N=10 4% N=21 100% N=488
TABLE 70: QUESTION 12
Please rate each of the following Edina Parks and Recreation
Department amenities: Excellent Good Fair Poor Don't know Total
Trails 18% N=85 42% N=204 15% N=71 4% N=17 22% N=103 100% N=480
Neighborhood parks 30% N=146 49% N=236 9% N=42 1% N=5 12% N=56 100% N=484
Large community athletic fields 21% N=99 37% N=174 5% N=25 0% N=0 37% N=177 100% N=475
Edinborough Park 26% N=122 34% N=162 8% N=39 0% N=2 32% N=153 100% N=478
Centennial Lakes Park 47% N=227 31% N=154 4% N=19 0% N=2 18% N=86 100% N=488
The Aquatic Center 16% N=74 21% N=100 3% N=15 1% N=3 60% N=283 100% N=476
The Senior Center 11% N=54 14% N=65 3% N=14 0% N=0 72% N=339 100% N=473
Braemar Arena (Ice arena) 16% N=75 18% N=85 4% N=18 0% N=1 62% N=294 100% N=474
The Edina Art Center 10% N=46 20% N=98 7% N=32 2% N=7 62% N=294 100% N=477
Braemar Golf Course 12% N=59 23% N=112 9% N=44 2% N=7 54% N=258 100% N=480
Braemar Golf Dome 14% N=66 15% N=72 2% N=11 1% N=7 67% N=319 100% N=475
Braemar Field (sports dome) 12% N=57 10% N=45 2% N=12 0% N=2 76% N=359 100% N=474
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TABLE 71: QUESTION 13
Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Don't know Total
Police services 47% N=236 34% N=171 6% N=31 3% N=13 9% N=47 100% N=497
Fire services 49% N=240 28% N=137 2% N=9 0% N=0 22% N=106 100% N=492
Ambulance or emergency medical services 45% N=223 25% N=125 2% N=9 0% N=0 27% N=135 100% N=492
Crime prevention 31% N=150 35% N=169 9% N=44 1% N=5 25% N=119 100% N=487
Fire prevention and education 27% N=128 27% N=130 8% N=39 1% N=5 37% N=175 100% N=478
Traffic enforcement 25% N=120 39% N=189 15% N=73 6% N=30 15% N=71 100% N=483
Street repair 13% N=62 35% N=171 33% N=162 17% N=84 2% N=10 100% N=489
Street cleaning 23% N=114 48% N=234 20% N=99 7% N=33 2% N=11 100% N=491
Street lighting 17% N=81 51% N=250 24% N=116 6% N=31 2% N=11 100% N=489
Snow removal 43% N=210 43% N=213 10% N=48 4% N=18 1% N=6 100% N=495
Sidewalk maintenance 16% N=78 42% N=206 18% N=86 8% N=39 16% N=77 100% N=485
Traffic signal timing 11% N=55 44% N=216 28% N=135 12% N=59 5% N=26 100% N=490
Bus or transit services 9% N=46 25% N=121 13% N=62 13% N=61 40% N=198 100% N=488
Garbage collection 30% N=150 47% N=229 11% N=55 3% N=17 8% N=42 100% N=492
Recycling 32% N=155 50% N=242 8% N=37 3% N=15 8% N=39 100% N=489
Yard waste pick-up 27% N=127 35% N=167 8% N=40 2% N=11 28% N=134 100% N=480
Storm drainage 17% N=81 48% N=231 11% N=55 7% N=33 17% N=83 100% N=482
Drinking water 24% N=120 43% N=209 16% N=80 14% N=67 3% N=15 100% N=491
Sewer services 22% N=107 44% N=212 12% N=55 2% N=9 20% N=98 100% N=482
Utility billing 21% N=102 46% N=218 15% N=73 5% N=23 13% N=61 100% N=477
City parks 40% N=191 49% N=236 6% N=28 1% N=3 5% N=24 100% N=481
Park maintenance 35% N=170 49% N=236 8% N=40 1% N=3 7% N=35 100% N=483
Condition of trails and sidewalks 21% N=103 50% N=240 12% N=57 3% N=13 15% N=70 100% N=483
Recreation programs or classes 22% N=105 31% N=148 8% N=37 1% N=6 38% N=181 100% N=478
Recreation centers or facilities 22% N=106 35% N=168 8% N=40 2% N=10 32% N=151 100% N=476
Land use, planning and zoning 11% N=52 29% N=140 19% N=92 11% N=55 29% N=138 100% N=477
Code enforcement (weeds, abandoned buildings, etc.) 11% N=52 29% N=139 15% N=73 8% N=38 37% N=176 100% N=480
Animal control 15% N=72 34% N=164 13% N=62 2% N=8 37% N=179 100% N=485
Economic development 13% N=63 40% N=193 13% N=61 4% N=21 30% N=142 100% N=481
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Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Don't know Total
Public health services 15% N=72 32% N=149 7% N=33 2% N=7 44% N=210 100% N=472
Public library services 46% N=224 40% N=196 3% N=13 0% N=1 10% N=50 100% N=484
Public information services 20% N=95 36% N=170 12% N=55 1% N=2 31% N=145 100% N=467
Cable television 10% N=47 28% N=134 21% N=101 18% N=89 23% N=109 100% N=481
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) 12% N=57 29% N=138 10% N=46 6% N=29 43% N=205 100% N=475
Edina open space 14% N=65 42% N=200 17% N=83 6% N=29 21% N=99 100% N=477
City-sponsored special events 15% N=72 42% N=200 13% N=62 4% N=18 26% N=125 100% N=477
Overall quality of services provided by the City of Edina 26% N=128 57% N=275 9% N=46 3% N=15 4% N=19 100% N=482
TABLE 72: QUESTION 14
Thinking about your property taxes in comparison with neighboring cities, do you consider property taxes in Edina to be…? Percent Number
Very high 16% N=78
Somewhat high 31% N=154
About average 33% N=163
Somewhat low 4% N=21
Very low 1% N=7
Don't know 14% N=71
Total 100% N=494
TABLE 73: QUESTION 15
To what extent would you support or oppose an increase in your property taxes to maintain City services at their current level? Percent Number
Strongly support 6% N=27
Somewhat support 34% N=166
Somewhat oppose 26% N=130
Strongly oppose 21% N=105
Don't know 13% N=61
Total 100% N=489
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TABLE 74: QUESTION 16
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are off on the wrong track? Percent Number
Right direction 66% N=325
Wrong track 25% N=121
Don't know 10% N=47
Total 100% N=493
TABLE 75: QUESTION 16 - WRONG TRACK, WHY?
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are off on the wrong track? If
Wrong track, Why? Percent Number
City government operations (fiscal responsibility, taxes, etc.) 15% N=17
Poor development/overbuilding/density of city 30% N=34
Affordable housing/cost of living/teardowns 11% N=13
Schools/education 6% N=7
Lack of sense of community and natural beauty (open space, parks, etc.) 4% N=5
Resident opinions not valued 11% N=13
Traffic and infrastructure (road and sidewalk maintenance, bike paths, snow removal, etc.) 14% N=17
Other 8% N=9
Total 100% N=116
Respondents were given an opportunity to write-in a response for why they feel the City is on the wrong track. The responses were reviewed and grouped into the above categories. Please see Appendix C:
Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
TABLE 76: QUESTION 17
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? Percent Number
Yes 46% N=222
No 25% N=123
Don't know 29% N=141
Total 100% N=485
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TABLE 77: QUESTION 17 - NO, WHY?
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? If No, Why? Percent Number
Public voice not heard/listened to 28% N=29
Decisions are predetermined 6% N=7
Decisions are biased towards commercial/wealthy or special interests 18% N=19
No opportunities/venue/difficult to participate 16% N=16
Communication issues (slow response time, unhelpfulness, etc.) 6% N=6
Other 25% N=26
Total 100% N=103
Respondents were given an opportunity to write-in a response for why they responded with no to question 17. The responses were reviewed and grouped into the above categories. Please see Appendix C:
Verbatim Responses to Open-ended Survey Questions for the verbatim responses.
TABLE 78: QUESTION 18
Please rate the following categories of Edina government
performance: Excellent Good Fair Poor Don't know Total
The value of services for the taxes paid to Edina 21% N=100 49% N=238 15% N=75 4% N=19 11% N=56 100% N=488
The job Edina government does at welcoming citizen involvement 11% N=52 38% N=186 17% N=84 10% N=47 24% N=118 100% N=486
Overall confidence in Edina government 15% N=74 49% N=240 16% N=77 9% N=44 12% N=57 100% N=492
Generally acting in the best interest of the community 16% N=78 48% N=235 16% N=76 9% N=44 11% N=56 100% N=489
Treating all residents fairly 13% N=62 43% N=210 15% N=74 9% N=42 20% N=98 100% N=486
TABLE 79: QUESTION 19
Please rate the following aspects of drinking water in Edina: Excellent Good Fair Poor Don't know Total
Appearance 33% N=163 42% N=212 17% N=83 6% N=28 3% N=14 100% N=499
Taste 22% N=113 34% N=172 22% N=112 18% N=90 3% N=16 100% N=503
Odor 28% N=136 36% N=177 22% N=108 11% N=54 3% N=17 100% N=493
Hardness 12% N=61 18% N=91 27% N=135 35% N=173 7% N=33 100% N=494
Reliability 38% N=188 40% N=198 10% N=47 5% N=25 6% N=31 100% N=489
Safety 32% N=157 41% N=201 10% N=48 4% N=19 14% N=68 100% N=493
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TABLE 80: QUESTION 20
How well, if at all, do you feel the City is managing tensions in the community related to residential redevelopment in Edina? Percent Number
Very well 13% N=64
Somewhat well 40% N=198
Somewhat poorly 18% N=92
Very poorly 8% N=39
Don't know 21% N=107
Total 100% N=499
TABLE 81: QUESTION 21
The City of Edina owns and operates three municipal liquor stores. Profits from the liquor operations are used for capital and public
improvements and to offset operating costs of some recreation facilities. To what extent do you support the City continuing to operate its
municipal liquor stores?
Percent Number
Strongly support 52% N=261
Somewhat support 29% N=147
Somewhat oppose 6% N=31
Strongly oppose 7% N=37
Don't know 6% N=29
Total 100% N=505
TABLE 82: QUESTION 22
If you have purchased liquor, what portion of your business would you say goes to any one of the three Edina municipal liquor stores? Percent Number
All of my business 13% N=67
Most of my business 27% N=134
Some of my business 34% N=171
None of my business 8% N=40
Not applicable 18% N=91
Total 100% N=503
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TABLE 83: QUESTION 23
Please rate your impression of each of the following: Excellent Good Fair Poor Don't know Total
Product selection 26% N=124 44% N=216 12% N=60 1% N=3 17% N=83 100% N=487
Prices of products 11% N=54 34% N=164 30% N=143 9% N=42 17% N=81 100% N=485
Layout, organization and presentation of the store 22% N=108 50% N=241 11% N=52 1% N=4 17% N=81 100% N=486
Courtesy and friendliness of staff 41% N=201 36% N=174 6% N=29 1% N=3 16% N=80 100% N=486
Knowledge of staff 31% N=150 42% N=203 6% N=28 0% N=1 21% N=99 100% N=481
TABLE 84: QUESTION 24
Please rate how much of a problem, if at all,
you feel each of the following is in Edina.
Not a
problem
Minor
problem
Moderate
problem
Major
problem
Extreme
problem Don't know Total
Traffic speeding in your neighborhood 34% N=171 29% N=147 19% N=97 11% N=54 4% N=20 2% N=12 100% N=501
Stop sign violations in your neighborhood 40% N=200 25% N=125 15% N=74 8% N=37 4% N=22 7% N=36 100% N=495
Violent crime 68% N=338 13% N=65 5% N=26 0% N=1 0% N=0 14% N=68 100% N=497
Drugs 49% N=241 17% N=84 8% N=39 2% N=10 0% N=1 25% N=122 100% N=497
Youth crimes 44% N=216 20% N=97 9% N=47 3% N=16 0% N=0 24% N=119 100% N=496
Vandalism and property crimes 34% N=168 34% N=167 13% N=67 4% N=20 0% N=2 15% N=75 100% N=499
Identity theft 37% N=184 10% N=48 7% N=35 5% N=27 0% N=2 40% N=201 100% N=498
Domestic abuse 34% N=168 10% N=49 4% N=18 2% N=12 0% N=1 50% N=247 100% N=495
TABLE 85: QUESTION 25
Most communities have one of two systems for garbage collection. To what extent do you support the City changing from the current
system in which residents may choose from several different haulers to a system where the City chooses one hauler for the whole
community?
Percent Number
Strongly support 22% N=105
Somewhat support 20% N=94
Somewhat oppose 16% N=75
Strongly oppose 25% N=121
Don't know 18% N=85
Total 100% N=481
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TABLE 86: QUESTION 26
Please rate the extent to which you use each of the following as sources of
information about Edina government and its activities, if at all. Not a source Minor
source
Major
source
Don't
know Total
About Town City magazine 15% N=70 45% N=215 33% N=158 8% N=38 100% N=481
Parks & Recreation Activities Directory 28% N=132 42% N=199 18% N=86 13% N=62 100% N=478
Edina Sun-Current newspaper 27% N=133 28% N=137 34% N=165 11% N=53 100% N=489
Edition: Edina monthly insert in Edina Sun-Current newspaper 36% N=165 31% N=142 17% N=78 17% N=80 100% N=465
Star-Tribune newspaper 29% N=142 35% N=171 27% N=134 9% N=42 100% N=489
City’s website (www.EdinaMN.gov) 32% N=154 36% N=173 18% N=87 14% N=67 100% N=481
Edina Channels 16 or 813 65% N=316 13% N=64 3% N=15 18% N=88 100% N=483
City employees 56% N=269 22% N=106 4% N=21 17% N=81 100% N=477
City Council members 68% N=322 14% N=64 2% N=10 16% N=77 100% N=473
Direct mail updates 27% N=127 41% N=197 18% N=87 13% N=63 100% N=475
Social media (e.g., Facebook, Twitter) 58% N=279 19% N=93 8% N=36 15% N=69 100% N=477
Blogs 75% N=358 5% N=23 3% N=16 17% N=79 100% N=476
NextDoor 54% N=257 18% N=84 11% N=53 18% N=84 100% N=478
Online web stream videos on YouTube or Granicus 75% N=355 6% N=28 2% N=7 18% N=84 100% N=475
City Extra e-mail subscription service 67% N=317 9% N=41 8% N=38 16% N=77 100% N=473
Word of mouth from friends, family or neighbors 9% N=44 45% N=216 40% N=195 6% N=30 100% N=485
TABLE 87: QUESTION 27
To what extent do you find About Town to be an effective communication tool for keeping informed of City activities? Percent Number
Very effective 20% N=100
Somewhat effective 45% N=224
Somewhat ineffective 10% N=48
Very ineffective 5% N=26
Don't know 20% N=97
Total 100% N=495
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TABLE 88: QUESTION 28
Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months? Percent Number
No 53% N=260
Yes 47% N=234
Total 100% N=494
TABLE 89: QUESTION 29
Please rate the following aspects of the Edina website. Excellent Good Fair Poor Don't know Total
Appearance 28% N=66 56% N=131 14% N=32 0% N=0 2% N=6 100% N=236
Online information and services offered 23% N=55 54% N=128 19% N=45 1% N=2 2% N=6 100% N=235
Ease of navigation/ability to find information 19% N=44 38% N=88 30% N=71 11% N=26 2% N=5 100% N=234
Overall quality of the City of Edina website 21% N=49 50% N=115 25% N=58 2% N=4 2% N=5 100% N=230
Responses to this question are only from those who reported that they had accessed the City website.
TABLE 90: QUESTION 30
With which of the following departments have you had contact (email, in-person or phone) in the last 12 months? Percent Number
I have not contacted the City 43% N=205
Police 21% N=99
Parks and Recreation 17% N=82
General information 15% N=72
Public Works 12% N=57
Building Inspections 10% N=48
Street Maintenance 8% N=38
Utility Billing 7% N=34
Utilities 7% N=34
City Clerk 7% N=33
Other 6% N=27
Planning/Economic Development 5% N=26
Engineering 5% N=24
Fire 5% N=23
Assessing 5% N=22
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With which of the following departments have you had contact (email, in-person or phone) in the last 12 months? Percent Number
City Manager 3% N=15
Communications 2% N=12
Environmental Services 2% N=9
Health 2% N=8
Human Resources 1% N=7
I.T./Technology services 0% N=0
Total may exceed 100% as respondents could select more than one answer.
TABLE 91: QUESTION 31
Please rate your impression of City employees: Excellent Good Fair Poor Don't know Total
Knowledge 42% N=119 47% N=132 4% N=10 3% N=9 5% N=13 100% N=284
Courtesy 44% N=125 39% N=111 10% N=28 4% N=11 4% N=10 100% N=285
Responsiveness 41% N=118 40% N=112 9% N=25 6% N=18 4% N=11 100% N=284
Follow-up (got back to you or took action if needed) 36% N=99 34% N=93 8% N=22 7% N=19 16% N=43 100% N=275
Overall customer service 40% N=114 43% N=123 8% N=22 5% N=14 4% N=13 100% N=285
TABLE 92: QUESTION D1
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number
Very positive 5% N=25
Somewhat positive 28% N=140
Neutral 53% N=267
Somewhat negative 13% N=66
Very negative 1% N=5
Total 100% N=503
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TABLE 93: QUESTION D2
What is your employment status? Percent Number
Working full time for pay 56% N=284
Working part time for pay 11% N=56
Unemployed, looking for paid work 1% N=5
Unemployed, not looking for paid work 3% N=17
Fully retired 28% N=144
Total 100% N=506
TABLE 94: QUESTION D3
Do you work inside the boundaries of Edina? Percent Number
Yes, outside the home 23% N=108
No 12% N=55
Yes, from home 65% N=310
Total 100% N=473
TABLE 95: QUESTION D4
How many years have you lived in Edina? Percent Number
Less than 2 years 9% N=44
2-5 years 21% N=107
6 to 10 years 13% N=65
11 to 20 years 19% N=96
More than 20 years 39% N=198
Total 100% N=509
TABLE 96: QUESTION D5
Which best describes the building you live in? Percent Number
One family house detached from any other houses 59% N=296
Building with two or more homes (duplex, townhome, apartment or condominium) 38% N=192
Other 3% N=16
Total 100% N=504
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TABLE 97: QUESTION D6
Is this house or apartment... Percent Number
Rented 24% N=122
Owned 76% N=386
Total 100% N=507
TABLE 98: QUESTION D7
About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance
and homeowners’ association (HOA) fees)? Percent Number
Less than $300 per month 3% N=13
$300 - $599 per month 8% N=38
$600 - $999 per month 13% N=60
$1,000 - $1,499 per month 25% N=119
$1,500 - $2,499 per month 29% N=139
$2,500 or more per month 23% N=110
Total 100% N=479
TABLE 99: QUESTION D8
Do any children 17 or under live in your household? Percent Number
No 71% N=358
Yes 29% N=148
Total 100% N=506
TABLE 100: QUESTION D9
Are you or any other members of your household aged 65 or older? Percent Number
No 62% N=315
Yes 38% N=191
Total 100% N=506
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TABLE 101: QUESTION D10
How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income
money from all sources for all persons living in your household.) Percent Number
Less than $25,000 7% N=32
$25,000 to $49,999 13% N=59
$50,000 to $99,999 28% N=129
$100,000 to $149,999 17% N=80
$150,000 or more 35% N=163
Total 100% N=462
TABLE 102: QUESTION D11
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 98% N=487
Yes, I consider myself to be Spanish, Hispanic or Latino 2% N=11
Total 100% N=498
TABLE 103: QUESTION D12
What is your race? Percent Number
White 91% N=449
Asian, Asian Indian or Pacific Islander 6% N=30
Black or African American 2% N=11
Other 2% N=8
American Indian or Alaskan Native 2% N=8
Total may exceed 100% as respondents could select more than one answer.
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TABLE 104: QUESTION D13
In which category is your age? Percent Number
18 to 24 years 3% N=18
25 to 34 years 12% N=60
35 to 44 years 13% N=65
45 to 54 years 24% N=121
55 to 64 years 14% N=74
65 to 74 years 14% N=70
75 years or older 20% N=101
Total 100% N=509
TABLE 105: QUESTION D14
What is your sex? Percent Number
Female 53% N=265
Male 47% N=235
Total 100% N=500
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APPENDIX C: VERBATIM RESPONSES TO OPEN-ENDED SURVEY
QUESTION
Following are verbatim responses to the “other specify” questions on the survey. Because these responses were
written by survey participants, they are presented here in verbatim form, including any typographical, grammar
or other mistakes. The responses are in alphabetical order.
QUESTION 5: WHAT ONE THING DO YOU LIKE MOST, IF ANYTHING, ABOUT LIVING IN EDINA?
Convenient location/accessibility
• 1)Proximity to things I use 2) Easy to start and
continue relationships with other residents.
• Access to local amenities such as highways,
shopping and parks.
• Access to so many things near our home.
• Accessibility to most things.
• Accessibility.
• Be centrally located-short commutes to all metro
areas.
• Can get access to places conveniently ex:
shopping, grocery, library, community & more.
• Central location.
• Central location.
• Central location.
• Central location.
• Central location.
• Central location.
• Centrally located in the metro area with great
amenities all around, yet feels more quiet than
living in the city proper.
• Centrally located to other parts of the Twin City.
• Centrally located, great access to major roads.
• Centrally located.
• Close enough to the city but not in the city.
• Close in to Minneapolis, 50th & France
downtown feel.
• Close proximity to downtown, airport, etc.
Location.
• Close proximity to downtown, parks, activities.
• Close proximity to Mpls with great physical
setting (creek, etc).
• Close to all my doctors.
• Close to downtown Mpls. Everything we need in
a reasonable distance.
• Close to downtown.
• Close to everything (highway ect).
• Close to everything.
• close to freeways
• Close to lakes, shopping, dining. Good schools.
• Close to metro amenities.
• Close to mpls- urban/suburban feel.
• Close to places I want to use/purchase from.
• Close to Southdale.
• Close to work, school, and church.
• Close to YMCA and shopping.
• Closeness to [?], Y, Target other stores.
• Closeness to shopping of large variety of goods.
• Convenience of groceries, shopping, library.
• Convenience of location for shopping, freeways
other locations.
• Convenience of location in metro area to
downtown, airport, etc.
• Convenience of location.
• Convenience of quality stores, hospital.
• Convenience to all parts of the city.
• Convenience to apts 7 St. Paul for cultural
amenities: museums, opera, mu orchestra.
• Convenience to doctors- shopping.
• Convenience to everything we need.
• Convenience to everything.
• Convenience to everything.
• Convenience to freeway, Southdale.
• Convenience to location of all areas important to
life.
• Convenience to medical & dental; stores,
restaurants.
• Convenience to most of metro area.
• Convenience to most things.
• Convenience to other parts of the city.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience-hospital-bus line,-shopping.
• Convenient location to most areas of Twin Cities.
• Convenient location, close to shopping and job
location.
• Convenient location.
• Convenient location.
• Convenient to all areas.
• Convenient to downtown Mpls, the lakes, the
airport.
• Convenient to the rest of the twin cities.
• Convenient.
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• Conveniently located/urban.
• Ease of access to everything in Twin Cities.
Strong sense of community. Reliable services (e.g.
plowing).
• Ease of access to freeways and other communities.
• Easy access to bus transportation.
• Easy access to highways.
• Easy to get every were.
• Everything is available yet we feel like we live in a
quiet area.
• Good location.
• Great location to things important to me.
• Great location.
• Great location.
• Having easy access to highways, when traveling
to other cities.
• I use MetroTransit, and can get to almost any
place I really need, especially to the airport.
• In my age I can live in an area where its close to
everything I need.
• It is very convenient.
• Its accessibility- close to downtown.
• Its handy to get to places for walk, biking & bus.
• Its location for my activities, and retail.
• Like close to store, banks, church.
• Location
• Location - central.
• Location - close to DTS up town.
• Location & ease of visiting/traveling throughout
twin cities. Hwy 494,35,62.
• Location & nostalgia.
• Location- access to freeways, access to parks.
• Location and schools.
• Location in relation to Mpls/St Paul.
• Location is great, seems safe, schools great.
• Location is proximate to everything.
• Location to city.
• Location to medical, business, etc places.
• Location within larger twin cities.
• Location! Easy to get to downtown
Mpls/airport/Lake Minnetonka.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location.
• Location-close to Mpls, airport.
• Love the Wetland in our backyard, yet only 20
min from down town.
• Metro central.
• Near the church, doctors.
• Near working place/location.
• Overall ease of getting to places.
• Proximity to area entertainment incl. but not
limited to movies, theatre, dance, live music
events and venues, sports and etc.
• Proximity to downtown while not being in
Minneapolis proper.
• Proximity to downtown, airport.
• Proximity to downtown. Safety.
• Proximity to everything.
• Proximity to most locations.
• Proximity to pretty much everything.
• Reasonable distance to airport & Mpls.
• The convenience of getting to other cities.
• The convenience of shops.
• The convenience to many areas- Mpls, airport, up
north etc.
• The location.
• The proximity to just about anywhere in the
Twin Cities.
• Very central location.
Schools
• education and recreational facilities are some of
the bests weve seen and visited
• Education.
• Educational system, youth sports.
• Education-quality of neighborhoods.
• Good schools
• Good schools & parks.
• Good schools, good public works-snow removal,
street maintenance, safe.
• Good schools.
• Good schools.
• Good schools.
• Great education- best school district.
• Great schools for my child
• Great schools for my two kids.
• great schools, great parks, proximity to
Minneapolis
• Great schools.
• Great schools. Nice central location. Abundance
of mature neighborhoods.
• Great schools/sense of community.
• My children attend the Edina Family Center for
their schooling, and everything at that the school
is top-notch.
• Overall reputation of schools.
• Proximity to good schools, shopping, medical
parks, and closeness to all of the cities.
• Quality of education.
• Quality of schools
• Quality of schools and well known by everyone in
the twin cities.
• Quality of schools.
• Quality schools.
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• School systems.
• School. Proximity to downtown. 50th & France
dining.
• schools
• Schools & public works well managed.
• Schools (fire, police also).
• Schools and Edina garden council.
• Schools ease of getting to necessary places.
• Schools, close to airport & down towns.
• Schools, proximity to shopping, etc.
• Schools, safe, convenient.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• Schools.
• The good schools, the familiarity of having grown
up here.
• The school system is amazing. Love the parks and
the Edina Community offerings for children
• The schools & proximity to Minneapolis.
• The schools are good.
• World class public schools
Beauty/cleanliness of community
• [?] dont, clean
• Attractive area.
• Attractive area.
• Attractive community, convenience, proximity to
Mpls.
• Attractive community.
• Beauty, convenience.
• Clean city.
• Cleanliness.
• Cleanliness.
• Cleanliness/safety.
• Everything is well maintained, location is central
to everything.
• Great snow removal, beautiful.
• Greenery/environment.
• How well everything is maintained.
• It is a clean city.
• Its neat & clean.
• Its pretty.
• Its very clean, safe, beautiful area to live in.
• Many amenities, lots of grass, flowers & other
landscaping.
• Physical condition of community.
• Pond in the backyard.
• Snow plows are awesome.
• Streets are clean and well maintained.
• The beauty.
• The streets get plowed in a timely manner.
• Upkeep of community.
• We maintained, good schools, good reputation.
• Well maintained.
Housing/neighborhood
• Beautiful neighborhoods amenities are close by.
• Beautiful neighborhoods.
• Big lots, mature trees, quiet, folks tale are of their
homes.
• Charming and Walkability neighborhood.
• Feeling of independent town with an economic
center, not like an unplanned suburb.
• Good neighborhood park system.
• Good neighborhoods & neighbors.
• Good neighbors.
• Great neighborhoods.
• Great neighbors.
• Historic houses, established neighborhoods
50th/France.
• I wish there were less apartments and more
condos going up.
• Life at 7500 york.
• Morning side neighborhood.
• My area including all businesses along France ave
(494-62).
• My condo.
• My home and surroundings.
• Neighborhood.
• Neighborhood/neighbors.
• Nice neighborhood.
• Nice neighborhoods.
• Our condo & the people.
• Our house & our yard and proximity to work.
• Our neighborhood.
• Our neighbors.
• Our neighbors.
• Property value retention.
• Quality of neighborhoods & stores.
• Resale value of home.
• Since we live near 50th & France, I love how the
downtown area continues to improve.
Sense of community (friendly, quiet,
peaceful, etc.)
• "Community".
• Classy community and economically healthy
suburb.
• Close knit community separate from but adjacent
to major metro area.
• Community engagement & opportunities to be
outside, schools.
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• Community feel, safety & schools.
• Community.
• Community.
• Educated populace.
• Family-job.
• Friendliness & safety & good roads.
• Homogeneous population.
• Its a thriving community.
• Our close community-all looking out for each
other.
• Peaceful, easy access to other communities.
• Peaceful.
• Peacefulness.
• People are helpful.
• People.
• Quality of the people living here.
• Quiet.
• Sense of community, safe, quality of life.
• Small town sense of community.
• Small-town feel.
• Stable community.
• The friendliness of the community.
• The people & culture.
• The people hard working, honest people who
want the best for their families.
• View, quiet, people same as me.
• Wonderful community.
Safe
• Its a clean, safe community.
• Low crime rate.
• Low crime.
• Overall safety and quietness.
• Police are very quick to respond.
• Police.
• Safe & clean neighborhood.
• Safe community.
• Safe community.
• Safe for walking & biking.
• Safe living.
• Safe neighborhoods, easy to get everywhere.
• Safe, well cared for city, 50th & France, shopping.
• Safe.
• Safe.
• Safer than most areas.
• Safety, excellent schools.
• Safety.
• Safety.
• Safety. Nature visible in the pond in my back
yard.
• Security.
• We feel safe.
Reputation of community (well-run
government, economic health, etc.)
• 1st ring suburb yet quiet, safe, upper middle class.
• A well-run community.
• City government (mayor, city council)
relationship w/community is not good! Too much
spending on wrong things.
• City reputation.
• Community commitment to excellence.
• Economic health of Edina.
• Economic health, well thought out development,
high standards.
• Economically stable, solid infrastructure.
• Edina is a well managed city-great place to raise
family.
• Edinas spirit.
• Good governance.
• Good reputation.
• It is a superior place to live that not everyone can
afford so it feels like a special place.
• Most people take pride in their residences.
• Overall the city is well run and has foresight to
look at and plan for the future.
• People had to work to live here-and appreciate it.
• People know about it.
• Property owners care about their homes at their
own time and expense.
• Status-housing-restaurants.
• Tries to keep up with latest trends.
• Upscale feel of the area no run down
neighborhoods.
• Well run well managed city.
Parks and trails/recreation centers/open
spaces
• Areas of open space-parks etc. You feel like you
can breathe and arent in a big city.
• Availability of parks, shopping, eating.
• Bike trail.
• Centennial Lake. Park.
• Centennial Lakes park.
• Centennial Lakes.
• Nature- we live by Minnehaha Creek.
• Park system.
• Parks, schools.
• Parks, trails.
• Parks.
• Parks.
• Parks.
• Parks-walking.
• Summer is the best part in MN but Edina lakes
and environment makes it better place to live.
• Swimming pool in park in the bldg.
• Todd park tennis courts.
Shopping/restaurants
• A downtown
• Close to mall, restaurants & stores.
• Easy access to shopping.
• Good shopping areas-all types of stores.
• Schools.
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• Convenience of shopping & dining.
• Stores, shopping centers, good grocery stores.
• Location to restaurants, entertainment.
• The commercial area.
• Proximity to shop.
• The restaurants.
• Edina has most shopping centers and grocery
centers around.
Positive comments about overall quality
of life and community
• Comfort in all aspects- emotional, physical.
• Everything I need is here.
• Great city-great metro access.
• great quality of life
• High quality of life.
• Quality of life overall.
• Quality of life.
• Quality of life.
Walkability
• Ability to walk to many places.
• Increasing walkability, e.g.- Southdale-
Centennial lakes via east side of France ave,
morning side neighborhood, Dr.
• Walkability area around Centennial Lakes
neighborhood.
• Walkability streets - where we live!
• Walkability.
• Walking Centennial lakes.
• We are walking distance to parks, shopping,
YMCA.
Public services
• Amenities.
• Best snowing clearing early.
• City services are amazing- snow removal etc.
• City services.
• Excellent snow plowing.
• Great public services.
• Health care law enforcement fire/EMT.
• Library, Centennial lakes parks, shopping, Ymca.
• Library, senior center.
• More amenities.
• New services, attractions.
• Senior center.
• Snow removal.
Close to family, job, etc.
• Close to job.
• Close to work.
• Convenience-family now here.
• Family lives here.
• Love my condo living after the death of my
husband. I am close proximity to my soft family.
• Near my grand children.
• Proximity to family.
• Proximity to relatives.
• Proximity to work.
Other
• At the time we moved here it was affordable.
• Emergency response home.
• Everything!
• I appreciate the well-run city.
• Less commercial development.
• Lower taxes for bigger lots than the city.
• Lower taxes, good transportation (auto).
• No one thing.
• Nothing special.
• Numerous opportunities.
• Overall good quality city. Edina theatre tolerance
& equality.
• See #2
• Taxes lower than Minneapolis.
• What I like most about Edina in the past, I no
longer do.
• What plans for Fred Richards golf course.
• What plans for Fred Richards golf course.
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QUESTION 6: WHAT WOULD YOU SAY IS THE MOST SERIOUS ISSUE FACING EDINA AT THIS TIME?
Housing concerns (teardowns,
affordability, etc.)
• Affordable housing for all- not just immigrants or
certain cultures.
• Affordable housing for middle class.
• Affordable housing for those working in Edina
and senior living.
• Affordable housing for young families to be able
to live near parents
• Affordable housing for young families.
• Affordable housing specifically for teachers to live
and work in the same community.
• Affordable housing, increases in taxes, traffic-
Southdale area.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Balancing development with increased traffic
(quality of life), becoming even more of a "rich"
community with lack of diversity.
• Becoming over built & losing its uniqueness.
• Being forced into subsided housing to an extent it
would change items in #2.
• Building apartments- liking homes down-
building 3 in its place.
• Building too many apts- issue with beacon
housing.
• Building/replacing small-affordable homes, with
large ugly homes-that lack character.
• Commercial density.
• Continued growth of business.
• Cost of housing.
• Deciding about affordable housing- will the
demolition of moderately- priced homes keep
going.
• Destroying neighborhoods with new homes that
don't fit.
• Development decisions- West 66 & Southdale ctr
issues.
• Development that is destroying the environment
that brings residents to Edina.
• Different desires for future growth.
• Excessive tear down of houses with huge ones
being built it affects the overall usage/feel since
the houses don't harmonize with the
neighborhood.
• Expansion.
• "Expansion" (new multiple housing) traffic.
• Freeway encroachment & crowding.
• Future development.
• Getting overbuilt with more expensive condo/apt
buildings.
• Getting too much high density around Southdale
area.
• Ginormous houses on tiny lots.
• Growth.
• Home construction management.
• Homeless housing on 66th st! Bringing the fox to
the chicken coop.
• Homes being torn down & a lack of concern for
the quality of new construction.
• Housing affordability for middle class.
• Housing availability & expensive rent.
• Housing costs are quickly getting too high.
• Housing costs rising.
• Housing for homeless youth.
• Housing for people who work in Edina.
• Housing prices make it difficult for young families
to purchase here.
• Housing prices raising taxes to price we cannot
continue to pay.
• Housing-too many tear downs. Traffic.
• How to make best development decisions.
• Increasing commercial development.
• Insatiable appetite for high density housing to
increase tax base.
• It is being over built traffic is horrible on France
because of jamming too much in a small area
congestion from apts/businesses out of control!
• Lack of affordable housing.
• Lack of middle class housing.
• Letting the city "rebuild" itself.
• Low income housing.
• Low income housing.
• Major apt. building boom-too much too crowded.
• Maybe not the most services- but an issue
affordable senior housing.
• Mega mansion increase.
• New building theme.
• Only can build up not out.
• Over building in residential areas.
• Over building in the Southdale area.
• Over building of apartment buildings.
• Over building of private homes, crime on the rise.
• Over building you don't want to leave a square
inch vacant.
• Over building.
• Over building.
• Over crowding-adding too many apts.
• Overbuilding apartments.
• Overbuilding in commercial property.
• Overbuilding of condo, apt., tear downs.
• Overbuilding too much traffic being added.
• Overbuilding-high density housing.
• Overcrowding with too many condos.
• Overcrowding-too many high-rise buildings.
• Overdevelopment and the government giving too
much leeway to developers while not considering
the quality of life of residents.
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• Overgrowth.
• Personally I'm unable to sustain economically;
affordable housing.
• Pricing of houses is not allowing diverse
communities to move in.
• Property values, city council does not listen to
residents.
• Public housing.
• Push for apt density and tear down of affordable
housing.
• Redevelopment of housing.
• Redevelopment, staying fresh.
• Re-development; over development and traffic.
• Replacing small homes that fit the lot size and
neighborhood with large not so attractive ones.
• Seeing the housing needs of baby boomers.
Pedestrian safety.
• Smart growth.
• Tear down/over building monstrous homes on
small lots.
• Tear downs!
• The housing is very expensive.
• The neighborhoods appear to be losing some
character with each new tear-down and rebuild.
I'd like to see that slowed down. I like the charm
of the original houses.
• The number of tear downs and McMansions
being built.
• The tear-down craze.
• To many big house going up.
• Too many apartments & road congestion.
• Too many high rises.
• Too many homes being torn down! Running the
character of neighborhoods.
• Too many new condos being built will effect
traffic flow already stressed on France ave.
• Too many tear downs of houses.
• Too many teardowns -- housing costs are getting
too high.
• Too much development little open space left.
• Too much expansion.
• Too much low income housing.
• Too much multiple housing & Southdale is
terrible.
• Unaffordable housing.
• Urban sprawl- how to either welcome it or [?] it
so does not become a major problem.
• Very expensive housing.
Traffic and infrastructure (road
maintenance, snow removal, etc.)
• Ability to walk at winter-clearing and snow
around walk ways, especially by bus.
• Ageing of housing & redevelopment.
• Aging transportation.
• Bad drivers.
• Car traffic.
• City is not special anymore city roads, medians
are no longer well kept.
• Clutter & mess along freeways, salt kill along
streets.
• Congestion.
• corner of wooddale and valley view needs an
update.
• Crosstown traffic and airplane noise.
• Crumbling streets.
• Dated/low quality neighborhood business
districts. Would like revitalized restaurant/retail
in places other the 50th/France. (70th Cahill,
Normandale, Grandviee, etc.)
• Density-traffic congestion too many apts.
• Fixing the roads-potholes really bad.
• France ave and the cross town ramps- heavy
traffic.
• France Ave. is never easy to get through.
• Good roads- but better than surrounding areas.
• Heavy traffic not ample parking at med bldgs,
libraries, restaurant, don't feel safe walking
against drivers.
• Heavy traffic, highways, medical complexes.
• Highways.
• Individual homes being accessed for street
rebuild.
• Infrastructure (roads, etc), too may apartments &
high rises, water taste.
• Infrastructure- bad streets.
• Infrastructure is showing its age and, in places,
downright crumbling.
• Maintaining infrastructure.
• Outside commuter traffic thru
neighborhoods/construction parking.
• Poor street conditions -pot holes etc.
• Poorly built near new construction homes, old
community center.
• Pot holes.
• Road conditions.
• Road/street repairs- neighborhood assessments to
steep.
• Roads & traffic.
• Roads conditions, bad!
• Roads need to be fixed-too many potholes.
• Roads.
• Roads.
• Some streets and highways are very heavily
loaded with traffic.
• Speeding traffic & too many commercial trucks
on streets.
• Street assessments.
• Streets & paving.
• Streets need repair.
• Streets not repaired way too much traffic- too
many apartment buildings.
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• The convoluted roundabouts & slow down of
traffic b/c of the non used bike lanes.
• The cost of re-doing the city infrastructure, i.e.
street, sewer, water etc.
• The crumbling infrastructure is very apparent.
The streets seem to be deteriorating at a fast pace.
It also appears more difficult to achieve consensus
among Council members. There seems to be less
unanimity in pursuing community investments
and policis. Please continue to support
redevelopment efforts to grow the tax base and
encourage reinvestment in properties.
• The wall on Hwy 100 that residents are paying
for.
• traffic
• Traffic caused by population density.
• Traffic congestion in & around grand view.
• Traffic issues on Eastbound 62 and elsewhere
making it difficult to more around time-quality of
life, don't make me sit in traffic.
• Traffic issues on France & York due to numerous
apartments being built in Southdale area.
• Traffic issues throughout our community.
• Traffic with too many people rent new
apartment.
• Traffic, but its hard to think of something serious.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic-on the highway.
• Transportation/traffic near Southdale with new
construction of multi family dwellings.
• What to do w/grand view empty space/former
public works.
City government operations (fiscal
responsibility, taxes, etc.)
• A city council that ignores Edina residents.
• Bloated government-taxes, police.
• City council is not responsive to resident
requests.
• Controlling costs of management.
• Driving out young families because of increasing
taxes & forced proposals.
• Excessive spending-city & schools.
• Financial - restoring old schools and roads
• Financial condition of the city and low credit
rating.
• Fiscal responsibility-pushing bike lanes.
• Fiscal risk over building.
• Frivolous spending by city.
• Gov. wanting to spend too much money.
• Government willing to spend spend spend.
• High property taxes.
• High property taxes.
• High real estate taxes.
• High taxation.
• High taxes for seniors.
• High taxes.
• High taxes.
• High taxes.
• I assume property taxes.
• Keep in real estate taxes lower.
• Lack of fiscal responsibilities & lack of road care
& repair.
• Large amount of foreign students using the public
schools causes too much of a tax payer burden.
• Leaders that run the council like their own
kingdom, instead of democracy.
• Local govt tendency towards left wing liberal
ideas.
• Maintaining economic health.
• Mayor & city council chasing ideological fads &
trends regardless of cost.
• Misuse of referendum money.
• One of us says maintaining as tax revenues get
higher, the other says affordable housing for
young families.
• Outrageous taxes - mismanagement of city goals.
• Over control.
• Over spending resulting in higher real estate
taxes.
• Over taxation.
• Paying the new school tax.
• Poor city administration (very unresponsive and
petulant when contacted).
• Property tax level is too high.
• Property taxes are very high considering city
special assessed for street reconstruction.
• Property taxes.
• Real estate taxes continue to increase. We need
to be mindful of the future affordable for our
residents.
• Sense of community "as a whole"- staff
accountability - fiscal responsibility.
• Taxes too high.
• Taxes- will people be able to keep up in
retirement/housing development building
McMansions.
• Taxes.
• Taxes.
• Taxes.
• The leadership has destroyed the fabric of what
made this city so great. The direction the
leadership is taking this city is deplorable.
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• The taxes are going up each year.
• Too expensive-high taxes.
• Too many employers paying school and city
administration costs for persons employees of the
city and [?].
• Watershed district too restrictive on property.
Bike paths/sidewalks/pedestrian travel
• Access over France to east businesses for
walker/biker.
• Airplane noise, lack of sidewalks.
• Better access to bike trails avoiding busy streets.
• Better bike paths.
• Better sidewalks & crossings.
• Bicycle routes/public transportation.
• Falling behind in contemporary quality of life
measurements such as walkability and
bikeability.
• High auto traffic areas and lack of sidewalks.
• Lack of dedicated bike lanes.
• Lack of side walks.
• Lack of sidewalks
• Not a "serious" issue but I hate the bike lanes.
• Not sufficient places to walk, lack of sidewalk &
bike paths.
• Obsession with pointing bike lanes & building
sidewalks.
• Residents complaining about developing public
land & sidewalk additions.
• Sidewalks (lack of) crossing at intersections.
• Sidewalks, pedestrian are not really important in
general.
• Spending money on bike trail.
• Walkability/bikeability.
• What to build and road/sidewalk conditions. I
know the low income housing apartments was a
hot topic recently as many feared it would bring a
demographic into the city that was not wanted. I
understand building these types of units for
underprivileged aults, but if safety is ever
compromised you may see people looking
elsewhere for home ownership. We moved to
Edina (countryside) late 2013 and 6 months later
had 2 bicycles stolen out of our garage while we
were home. I've never had anything like this
hppen and I've lived in Eagan, Rosemount, Apple
Valley and Bloomington. Edina is safe for the
most part, but I'm quick to tell people to be
careful as it's exposed to crime like any other
suburb. We pay about $13,000 per year in
property tax and the strets should be lined with
gold for that amount, however I do wish there
were more patrol cars in my neighborhood
(countryside) on a regular basis driving up and
down the roads. Their very presence will deter
crime. Also, road and sidewalk conditions. Edina
is a very old/established city and many streets are
suffering. I live off tracy Ave in the countryside
neighborhood and this road is embarrassingly
bad. It's in serious need of repaving. Its full of
cracks and potholes. Every time I drive on this rod
I'm trying to remind myself why I live here? Oh
yeah, great schools and proximity to shopping
etc. The sidewalks aren't much better. For the
amount I pay in tax/year it's ridiculous to have
streets in this poor condition. I understand that
theres onl so many funds to cover these projects,
but Edina should have the best paved streets and
sidewalks for the amount the city is taking from
it's tenants in tax.
Lack of diversity and sense of community
• Ability to attract a younger and more diverse
population. Divisions and priorities between
older and younger and more "suburban" and
"urban" desires within the city.
• Attracting young families.
• Declining sense of community.
• Diversity.
• Homogeneity.
• How do we support and build community with
changing & diverse residents to keep engagement
high for all. How do we make Edina accessible.
• Inclusion of various cultures/still very few
"minorities".
• Lack of cultural diversity.
• Lack of diversity.
• Lack of diversity.
• Lack of diversity-no affordable housing- no
sidewalks.
• Lack of economic diversity w/c if tear down
Cruzel.
• Little diversity.
• losing the neighborhood feel
• No sense of community anymore- too much a
corporate "brand".
• Not enough diversity.
• There is zero diversity.
• Too many people moving in from outside of the
country that don't respect our culture or values.
• We have very little people of color(s) we need to
open up to them.
No issue/positive comments
• N/A.
• Continue enhancing- doing a great job so far.
• N/A
• N/A.
• Nothing comes to mind.
• Nothing of note.
• Nothing.
• there is no such issue.
• This is well managed city-at.
The City of Edina 2015 Quality of Life Survey
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Safety
• Crime and inability of many residents to send
kids to Edina schools.
• Crime in neighborhoods, taxes.
• Crime.
• Crime.
• Crime-keeping businesses malls current beautiful
-so people will went to visit.
• Denial of crime awareness/activity- need larger
police force.
• Drug use among teens, police department
response time.
• I am thinking crime.
• I live in a condo off of Parklawn Avenue, and it
took my neighbors and me YEARS to get drug
dealers living here removed. There is a serious
drug problem in Edina, and we need to address it.
We also need to educate EVERYONE about
cross-cultures. We have a ot of people in Edina
from many cultures. We need to be tolerant of
them, but they need to learn how to live in the
community.
• Increased crime.
• Keeping out crime.
• Need more police.
• Police attitudes- do less as possible.
• Safety, property crimes, diversity. A lot more
needs to we done to valve & educate about
importance of diversity.
• Tear downs-crime.
• The rise in crime.
• We don't see police in country club enough.
Schools/education
• Education funding.
• Education.
• Getting the school system (middle school, high
school) issues solved.
• Horrible school system for children with autism.
• Maintaining its high quality of education & life.
• Part of Edina is in the Hopkins school district-
very divisive.
• Part of Edina is not in the Edina School System
but is in the Hopkins School System. Edina
should change that and make the entire city
within the Edina School System.
• People continuing to support schools/changes.
• Poor schools.
• Providing quality education for diverse peoples-
more teacher [?] breaking down stereotypes.
• Recalculating progressive, left leaving good,
school board.
• School funding.
• Schools. We moved here for the schools, we
ended up moving both children to private schools.
Also-we hate that you allow so many tear-downs.
• Social activism in Edina public schools.
Aging population
• 1) You need to find ways of involving all
citizens.2) Residential & commercial
development is not oriented towards maintaining
or meeting needs of average person.3) Lack of
inclusion for adults w/ physical limitations &
seniors.
• Adequate & appropriate housing for aging
population. Varied options esp. for empty nesters
looking for maintenance free community housing
not yet focused on assisted living.
• Aging population, attractiveness to millennials.
• Aging population.
• Aging population? Not sure.
• Dependable transportation for senior citizens.
• Elderly population.
• Growth in senior population or robbery.
• How if handler an aging population &
accompanying issues.
• Keeping aging citizens, real lack of nice housing
for those who want to downsize prior to assisted
living. Your flood plans policies hurt this.
• Public transportation, aging community.
Parks/recreation/community activities
• Community space and activities/clubs for young
aging adults (50+) w/o kids.
• Maintaining the stewardship of parks & wildlife
sanctuary.
• Not serious but would love a gym, Spanish
immersion grade school: more restaurant choices.
• Pamela park "model hole".
• Plans driven by developers and money, rather
than other values like parks, public spaces.
• Use of furmen golf course on park lawn.
• Wish there was a place for singles to meet at a
good price or free.
Cost of living
• Affordability- rising taxes- with new
construction.
• Attracting young/new families. Too expensive for
average new family.
• Continuing to be affordable for the middle class
and retirees.
• Cost of living in Edina.
• Cost to live in Edina.
• General indifference for "individual quality of life"
of people and families who are struggling.
• High cost of living here.
• keeping it affordable for families
Other
• Arrogance.
• At risk teen housing so close to Southdale.
• Bad water makes wish we were not here.
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• Buck thorn infestation crisis.
• Changing from a conservative to a liberal
community.
• City not being leaders on environmental issues
(plastics bags for instance).
• Continued love to young families.
• Erosion caused by Minnehaha creek.
• Forces pushing us to be not what we are!
• House breaking.
• I live in a condo & would want to see more owner
here instead of renters.
• I would like to see higher end condominiums for
residents who are soon to retire.
• Interference of U.N. planning.
• It has a cake eater reputation!
• Just to maintain high standards.
• Liberalism.
• Maintaining what we have.
• Mentally unstable people with bad attitudes.
• Mindless political correctness.
• Not hardly appeared as well as should be.
• Over saturating Southdale area with high
passes/you choose quantity is quality.
• Plane flights directly overhead.
• Poor cellphone reception!!
• Progressive liberal leadership-is wasted.
• Public transportation (light rail), affordability.
• Seems like there is a lot of turnover.
• Services-costs.
• Southdale area & apartment(older) have changed
more problems.
• Sustaining parks & open spaces/full access to
Edina schools-no Hopkins.
• The Southdale area.
• To many citizens wants to be involved in city
council decisions.
• Too many meeting with resident input.
• Too many meetings on what citizens want.
• Uppity status & increase in assessments.
• Vocal minority controlling issues.
• Volunteers.
• Water.
QUESTION 16: ALL IN ALL, DO YOU THINK THINGS IN EDINA ARE GENERALLY HEADED IN THE
RIGHT DIRECTION, OR DO YOU FEEL THINGS ARE OFF ON THE WRONG TRACK? (IF WRONG
TRACK, WHY?)
• (1) Tear downs/lack of affordable housing while tear downs improve property values, who will be able to afford
living in Edina? Only the rich? (2) Commercial development can be a positive, but we aren't accompanying the
development with improved traffic flow. The Southdale & south areas get more congested as we build more.
• Active administration, good communications.
• Allowing too much high density housing without proper traffic & road support.
• Apartments & traffic in Southdale area.
• Buck thorn infestation is ignored-terrible.
• Building houses that don't fit in the neighborhood!
• Building too many condos-too much traffic.
• But as stated in #6 we need control of costs by govt in not answer.
• City council is too concerned with being politically correct.
• City pursuing fads & trends, wasteful spending on frills. Repairing streets that don't need repairs.
• Community needs to get involved with whats going on in Edina public schools, and remove ric dressen.
• Cost of housing is sky rocketing.
• Council co-opted by $, funds go to school administrators, not kids.
• Current city council governs against the will of its residents.
• Destroyed the fabric of the community.
• Development & education are not growing to fit the future they are looking backwards.
• Development business/living area permits, being high quality.
• Development not oriented toward the common good or aesthetic values -led by developers and business interests.
• Development only to tax base police speed traps seems to the priority # 1.
• Development, [?] mayor & council making wrong decisions.
• Difficult to get around France- Southdale area.
• Edina is all about France ave!!! How about spreading the wealth!!
• Edina should not try to become a 'little Minneapolis.' Too much big city, big building development. I and my family
are progressive, but I think we should progress toward a better living experience (bike trails, traffic control, etc)
rather than build biger and more buildings. France Avenue by Southdale is becoming less attractive and less
charming, though I do appreciate that it has become more pedestrian friendly with better crosswalks.
• Education finances are needed for special education, especially autism.
• Figure out Southdale ctr, what the heck w/ west 66?
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• Focusing on wants of vocal few rather than needs of majority.
• Geared totally to the elite.
• Generally good- I greatly opposed the many meetings on use of Fred Richards golf area!!!
• Getting very expensive to live in Edina.
• Grand view development-no one is listening to the residents on this!
• Headed toward social issue using U.N. planning.
• Housing development- houses too big for lots.
• I don't feel that the opinions of the residents are valued.
• I don't want sidewalks in my area we need dog park!!
• If we focus more on affordable housing.
• If we have too much more traffic & more population it will lose the small town feeling; not enough sidewalk, bike
lane and it; diverse pay no attention to crosswalks or pedestrians esp on France ave.
• I'm deeply embarrassed that I live in a speed trap- Sunday mornings grabbing people on way to church shame on you!
(No, I have not been ticketed but I see the traps!)
• Improve street & water & utility cost, ease up on high rise buildings.
• In 45 yrs charm of city has faded/accountability by staff/fiscal responsibility.
• In many ways too many tear downs-hard to find lower priced houses.
• Leadership are not open enough to new ideas or the value of diversity.
• Leadership is too liberal.
• Losing the prettiness and care of Edina/losing charm & cleanliness.
• Many things are good, but the development of large houses in old neighborhoods & large buildings that look like
warehouses are spoiling the feel of our city.
• Mass building, closing golf course for not a good reason, traffic issues not well planned for France 50th to 78th.
• More attention needs to be paid to the # of foreign students being educated on the citizens tax base. May be the
employers of the foreign student parents could pay a special tax so foreign student education costs are appropriately
allocated to the employers.
• More study for bicycle travel.
• Need for more affordable housing.
• Need more open space, easier to walk & bike.
• Need to attend to the financial health of the city final & foremost.
• Need to get a new mayor, someone is is for the people and not for commerical developers
• New tall buildings!
• No justifications of education/school district assessments.
• No room for expansion.
• Not a strong sense of community.
• Not developing plan for all only elite and over tax to reach preset goals.
• Not progressive enough- see handwriting on the wall re-environmental issues.
• Not sure.
• Obsession w/ bikes i.e. Wooddale etc- on sidewalks all plans on spending nons on saving.
• On track except for housing [?] for active seniors.
• Oppose replacement of smaller homes for larger ones.
• Over building- traffic jams on 70-76th [?].
• Over spending on frills & pretties not the essentials.
• Overbuilding- too much traffic.
• Paying too much in taxes.
• Police speed traps during rush hour-clogs traffic. Roundabouts ineffective.
• Poor and petulant city administration.
• Poor use of public space, aged community center.
• Premature decisions involving city & private property- no follow through ie Hutten clearly Edina realty 49 1/2 st-
Furmen bus garder by Jerry's -Pentagon park 9 hole golf course.
• Property taxes will drive people out eventually, all else good.
• Rezoning; affordable housing.
• Stop all the tear-downs!
• Stop thinking progressive European.
• Street maintenance is terrible; crime is rising: taxes are rising.
• Street side planting, one tree down, plant three lack of design.
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• Streets are bad; too many "tear down"; streets are too busy- too much traffic.
• Streets are terrible for the price we pay in property taxes. Moved from East Coast & find it expensive here- for
everything!
• Tax increases-evaluations.
• Taxes are too high. Our street isn't well maintained. No fire hydrant repair. Snow removal is poor.
• Tear downs are driving long time home owners at of Edina b/c of increased taxes.
• Tear downs- living our neighborhoods.
• Tearing down older/smaller homes & replacing with homes that are too large, mismatched in neighborhoods, and
not affordable for most of us. This is such a shame!!
• Tend to favor business development.
• The City of Edina should allow all Edina residents to easily open enroll in Edina schools if they live in part of Edina
that is in the Hopkins School District.
• There is a need for more sidewalks & bike paths to increase livability & safety.
• There should be less apartments going up & more condos because in the long run they will be a turn around.
• They didn't improve water quality, especially in winter & summer, water tastes salty when snow melt.
• To many condo, rental apartments being build in Southdale area.
• To many tear downs and overbuilding apt bldg.
• Too eager to spend $ on special interest projects.
• Too many assessments- street & sidewalks should not be paid by assessments.
• Too many high rise apt. buildings!
• Too many new apartments.
• Too many tear downs, traffic is terrible on Vernon Ave, bikers don't obey road rules.
• Too many ugly new condos-push for mixed housing/commercial diversity etc. will ruin what is special & makes
Edina desirable.
• Too much building everywhere, how many apts now on York ave result massive increase in traffic. Too many tear
down building house too large! Control it! Not appropriate for neighborhood. TCF bldg - people living nearby did
not want this, because you don't listen to people decisions already made!
• Too much commercial development.
• Too much density- chicken runs.
• Too much development in the Southdale area.
• Too much emphasis on "living streets" and impact on citizens -trying to please minor group-sometimes outside
groups-not enough regulation on housing.
• Too much emphasis on high rise condo development we were better as a villager than a city.
• Too much emphasis on sports: hockey and golf facilities used by a minority of the residents.
• Too much high density housing.
• Too much high density housing.
• Too much new spending-city & school.
• Too much public input.
• Too much spending on wrong things (bike lane).
• Transient, high density, heavy handed, inner city-direction.
• Trying to be big city-dense housing, pushing vehicles out of the picture.
• Trying to squeeze too many people into a small area.
• Very pleasant here.
• Want all residents to have 1st rights to attend Edina schools Southdale area is getting over developed.
• We live in Edina but Hopkins schools. Why did anyone ever approve this concept!
• We think there should be an independent audit of Edina's finances. Where does all the money go?
• Whats the direction?
• Why have zoning codes if you routinely over-ride them at city council meetings.
• With increasing population with all new developments.
• You are overbuilding which is losing up traffic in some areas.
QUESTION 17: OTHER THAN VOTING, DO YOU THINK THAT IF YOU WANTED TO, YOU COULD HAVE
A SAY ABOUT THE WAY THINGS ARE RUN IN THIS COMMUNITY? (IF NO, WHY?)
• Advisory committees are rigged to support predetermined activist spending goals of mayor & city council.
• Bad experiences lately with neighborhood and city council.
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• Because by the time it's up for discussion the wheels are already in motion & the decision is made.
• Because council has predetermined outcomes.
• Because the city receives more funds for larger homes.
• Biased towards the rich & power in this town. Always has been.
• By the fine city council holds meetings it seems decisions have been made.
• By voicing concerns and attending the meeting in areas of interest.
• Cause I feel are voice matter, and need to be heard.
• City council & mayor & city manager to many close door meetings "their mind set".
• City council doesn't care what residents think, need, or want.
• City council doesn't listen & neither does city manager!!!
• City council ignores public opinion- public works land development, Fred Richards golf course redevelopment etc.
• City council ignores votes on Grandview.
• City council not very open.
• City does not listen to majority- only to select few.
• City education has repeatedly denied all Edina residents the right to attend Edina schools.
• City government closed to "how things are seen".
• City is not open to feedback.
• City planning issues favor construction lobby.
• City staff is often not open to citizen input.
• Commercial interests have sway over city council.
• Community influences nothing!
• Council & staff do not listen to concerns of the average resident.
• Council does not listen.
• Council has it's own agenda, voters can pound sand.
• Decisions seem to be made before public informed.
• Dept, views over rule neighbors desires.
• Don't know the vehicle
• Don't think some people are listened to.
• Don't think the city listens.
• Edina is over-volunteered already-many willing hands.
• Editorials in seen current strongly suggest city doesn't listen to citizens.
• everything is good. voting is the best options.
• Example: school referendum: city spends tax dollars to put out its message.
• Experience with city council paying lip service to important environmental issues.
• Experience with person who "controls" openings of condo pools. Stubborn, and very difficult to deal with. I believe
they lead us to believe we have a voice, but we really don't.
• Feel like some development happens w/out enough pre-notice.
• Follows Edina's original proposals on projects.
• Having a say yes, valuing my opinion in the decision-making process? No.
• I am 87 and not a property owner.
• I do wish cable didn't have exclusivity to Comcast.
• I don't know a way.
• I don't know- no one asks and I don't know who to talk to.
• I have seen what happens at city council meeting.
• I have strong opinions but not about running our city.
• I watch city hall, they don't listen.
• I'm not in "the club"-I haven't lived here my whole life.
• It seems only the families with money are heard.
• I've seen the council disregard several requests and concerns.
• Leadership listens to developers, not citizens.
• Lots of citizen boards & committees.
• Many answers are thro association contacts.
• Mayor & city council do not heard resident requests.
• Mayor & council have set minds.
• Mayor is bent on progressive liberal ideology- must go!!
• Mayor over rides edina citzen decisions
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• Money talks in this town, I am poor! Compared to the resident of this town!
• Money talks upper 10% income earners speak loudest.
• Neighborhood group asked to meet with police about area crime and they refused.
• Never asked & when E. mailed-no response.
• Never had a councilman call or stop by.
• No one listens.
• No, city council does what it wants, does not listen well to inputs pending unnecessary money on Braemar golf
course, too many studies done for outcome.
• No, too many entrenched interests.
• Nobody wants to listen.
• Not a lot of people wanted sidewalks, yet this was voted in!
• Not enough surveys.
• Not sure open counsel meetings do much good.
• Not sure where to send comments.
• Older homes continue to be torn down- I grew-up in one of these homes- why are they continually torn down &
replaced?!
• Only the wealthy are heard; city does what it wants anyway.
• Only time I went to council meeting, sat for 2 hrs, topic never discussed & was told I had missed the "open
comments" segment of meeting.
• Oppose tear down of smaller homes for larger ones.
• Other than attend council meetings.
• Pentagon park was a disaster w/ very upset communities-were not listened to.
• People speak, but city does what it wants anyway.
• People w/ more connections than me have more of a say.
• Peoples opinions do not matter to counsel!
• Police are ignorant & seems they are starved for revenue as so many speed traps.
• Politics.
• Private/public plan pushed by Frauenshuh seems to be out weighing public opinion!
• Probably not.
• Publish this survey, set up a plan to solve issues, publish plan.
• Readership towns a deaf ear to anything an individual, or over a group of citizens wants.
• Rules at city council meetings disincentive participation.
• School board/city council are private-do not reach out for input.
• See answer till #16.
• Seems to already have decisions made before presenting to public for final day & decision/input.
• Should have been used for some medical purpose.
• Sports interests rule, especially ice sports.
• Takes late nights & loads of time @ city council meetings.
• The city council and mayor make decisions without citizen input (mafia).
• The workers at Edina City Hall are obstructionist, pompous, condescending and self-important.
• There isn't a venue to complain, or be heard.
• They don't respond to citizen suggestions.
• Things are decided by a few who do not listen.
• To many highrise apartments- no requirement that property owners maintain their property- ex. NW corner 58th &
Wooddale.
• Too many individuals with vested interests, hidden agendas, city council has a lack of experience and fore sight- city
snow area has brought in too many people from Eden Prairie this is Edina not a suburb of E.P.
• Too many powerful interests related to wealth & income.
• Too much is said already-let city employees make city decisions.
• Very difficult for people who work.
• Wasted tax money on unnecessary improvements that are not on formal accounting. Need more property owners
questionnaires.
• We can have "a say" but it won't really make any difference!
• We went to a meeting about future plans and it was clear the decision were already made. Inviting residents was just
show.
• When the city offices are contacted they are abrasive, lazy and unhelpful.
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• You make it so difficult to have a say and then when we do state our case, you go ahead and do it your way!
• You need to present those meetings in a totally different way.
• You refuse to reduce the number of garbage collecting companies.
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APPENDIX D: RESPONSES TO SELECTED SURVEY QUESTIONS BY RESPONDENT CHARACTERISTICS
Responses in the following tables show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated
the quality of life as “excellent” or “good,” or the percent of respondents who used the Aquatic Center at least once in the 12 months prior to the survey.
ANOVA and chi-square tests of significance were applied to these comparisons of survey questions. A “p-value” of 0.05 or less indicates that there is less
than a 5% probability that differences observed between subgroups are due to chance; or in other words, a greater than 95% probability that the
differences observed are “real.” Where differences were statistically significant, they have been shaded grey.
HIGHLIGHTS OF COMPARISONS BY GEOGRAPHIC AREAS
Residents living in the southeast quadrant tended to give lower ratings to the overall economic health of Edina than those in the other three
quadrants.
Those living in the southeast quadrant tended to feel safer in the Southdale area compared to those residing in the other three quadrants. Ratings
of feelings of safety in residents’ neighborhood and in the 50th and France area (downtown area) did not differ by geographic location of
residency.
Those living in both the northeast and northwest quadrants gave lower ratings to public places where people want to spend their time than
those living in the southeast and southwest quadrants.
Residents living in the northeast quadrant tended to give the lowest ratings to the availability of affordable quality housing, compared to those
living in other quadrants.
Those living in the southeast quadrant reported higher ratings for openness and acceptance of the community toward people of diverse
backgrounds than did those who lived in the other three quadrants.
Survey respondents residing in the northwest and southeast quadrant reported higher ratings for quality of parks and recr eation trails than
residents living in the northeast and southwest quadrants. Additionally, those living in the southeast quadrant reported lower ratings for the
quality of large community athletic fields but higher ratings for Edinborough Park than those living in the other three quadrants.
Residents living in the southwest quadrant tended to give lower ratings for quality of bus or transit services while those in the southeast tended
to give higher ratings.
Residents living in the southeast quadrant of Edina were less likely to think their property taxes were high compared to residents living in other
quadrants of the city while those living in the southwest quadrant were more likely to support an increase in property taxes to maintain City
services at their current level compared to their counterparts.
Residents living in the southwest quadrant tended to feel that stop sign violations in their neighborhood were more of a problem compared to
those living in other areas of the community.
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TABLE 106: QUALITY OF LIFE BY QUADRANT
How would you rate the quality of life in Edina?
(Percent "excellent" or "good")
Geographic Area Overall Northeast Quadrant Northwest Quadrant Southeast Quadrant Southwest Quadrant
How would you rate the quality of life in Edina? 99% 96% 94% 95% 96%
TABLE 107: GENERAL COMMUNITY CHARACTERISTICS BY QUADRANT
Please rate each of the following characteristics as they relate to Edina as
a whole:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Overall feeling of safety in Edina 97% 96% 97% 95% 96%
Overall ease of getting to the places you usually have to visit 93% 88% 87% 87% 88%
Quality of overall natural environment in Edina 86% 91% 88% 85% 88%
Overall established “built environment” of Edina (including overall design,
buildings, parks and transportation systems) 84% 83% 79% 82% 81%
Health and wellness opportunities in Edina 87% 89% 95% 89% 90%
Overall opportunities for education and enrichment 93% 94% 90% 99% 94%
Overall economic health of Edina 95% 94% 82% 93% 91%
Sense of community 73% 73% 72% 74% 73%
Overall image or reputation of Edina 87% 83% 86% 92% 86%
Neighborliness of residents in Edina 78% 80% 71% 77% 76%
TABLE 108: LIKELIHOOD OF RECOMMENDING OR REMAINING IN EDINA BY QUADRANT
Please indicate how likely or unlikely you are to do each of the
following:
(Percent "very" or "somewhat" likely)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Recommend living in Edina to someone who asks 93% 92% 92% 92% 92%
Remain in Edina for the next five years 90% 86% 89% 94% 89%
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TABLE 109: FEELINGS OF SAFETY BY QUADRANT
Please rate how safe or unsafe you feel:
(Percent "very" or "somewhat" safe)
Geographic Area Overall Northeast Quadrant Northwest Quadrant Southeast Quadrant Southwest Quadrant
In your neighborhood 95% 98% 96% 95% 96%
In the 50th and France area (downtown area) 94% 98% 96% 97% 96%
In the Southdale area 77% 75% 88% 79% 80%
TABLE 110: SPECIFIC COMMUNITY CHARACTERISTICS BY QUADRANT
Please rate each of the following characteristics as they relate to
Edina as a whole:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Traffic flow on major streets 53% 59% 61% 60% 58%
Ease of public parking 68% 70% 65% 71% 68%
Ease of travel by car in Edina 82% 87% 82% 82% 83%
Ease of travel by public transportation in Edina 36% 34% 44% 30% 37%
Ease of travel by bicycle in Edina 46% 48% 51% 42% 47%
Ease of walking in Edina 56% 59% 64% 63% 60%
Availability of paths and walking trails 55% 58% 65% 52% 58%
Air quality 91% 96% 89% 92% 92%
Cleanliness of Edina 92% 96% 95% 93% 95%
Public places where people want to spend time 79% 79% 87% 92% 84%
Variety of housing options 55% 62% 59% 56% 59%
Availability of affordable quality housing 24% 41% 42% 33% 36%
Fitness opportunities (including exercise classes and paths or trails,
etc.) 66% 68% 74% 77% 71%
Recreational opportunities 74% 78% 75% 76% 76%
K-12 education 93% 97% 91% 98% 94%
Adult educational opportunities 79% 89% 87% 85% 85%
Opportunities to attend cultural/arts/music activities 72% 74% 72% 80% 74%
Employment opportunities 74% 59% 56% 62% 63%
Shopping opportunities 89% 92% 91% 90% 90%
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Please rate each of the following characteristics as they relate to
Edina as a whole:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Cost of living in Edina 44% 44% 51% 44% 46%
Overall quality of business and service establishments in Edina 87% 86% 87% 82% 86%
Overall quality of commercial redevelopment in Edina 73% 69% 80% 62% 71%
Overall quality of residential redevelopment in Edina 67% 69% 72% 77% 71%
Opportunities to participate in social events and activities 73% 74% 63% 70% 70%
Opportunities to volunteer 79% 75% 61% 67% 70%
Opportunities to participate in community matters 60% 67% 53% 69% 62%
Openness and acceptance of the community toward people of diverse
backgrounds 48% 49% 62% 41% 51%
TABLE 111: USE OF PARKS AND RECREATION AMENITIES BY QUADRANT
In the last 12 months, about how many times, if ever, have you or other
household members used any of the following Edina Parks and Recreation
Department amenities?
(Percent at least once)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Trails 70% 74% 63% 80% 71%
Neighborhood parks 82% 79% 74% 89% 80%
Large community athletic fields 40% 45% 21% 61% 40%
Edinborough Park 56% 49% 55% 37% 50%
Centennial Lakes Park 72% 71% 79% 83% 76%
The Aquatic Center 26% 24% 19% 28% 24%
The Senior Center 18% 20% 13% 20% 18%
Braemar Arena (Ice arena) 29% 25% 16% 35% 25%
The Edina Art Center 20% 23% 22% 31% 24%
Braemar Golf Course 35% 37% 22% 49% 34%
Braemar Golf Dome 24% 24% 11% 32% 21%
Braemar Field (sports dome) 20% 19% 7% 17% 15%
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TABLE 112: QUALITY OF PARKS AND RECREATION AMENITIES BY QUADRANT
Please rate each of the following Edina Parks and Recreation
Department amenities:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Trails 65% 83% 83% 70% 77%
Neighborhood parks 85% 96% 83% 93% 89%
Large community athletic fields 99% 98% 73% 93% 92%
Edinborough Park 88% 80% 96% 82% 87%
Centennial Lakes Park 94% 96% 97% 92% 95%
The Aquatic Center 96% 89% 91% 88% 91%
The Senior Center 95% 93% 88% 78% 89%
Braemar Arena (Ice arena) 93% 86% 90% 89% 89%
The Edina Art Center 80% 77% 73% 87% 79%
Braemar Golf Course 76% 75% 83% 75% 77%
Braemar Golf Dome 83% 91% 80% 98% 88%
Braemar Field (sports dome) 90% 89% 86% 86% 88%
TABLE 113: QUALITY OF SERVICES BY QUADRANT
Please rate the quality of each of the following services in Edina:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Police services 91% 92% 90% 88% 90%
Fire services 98% 99% 95% 100% 98%
Ambulance or emergency medical services 97% 99% 98% 96% 98%
Crime prevention 81% 91% 84% 91% 87%
Fire prevention and education 88% 85% 80% 91% 85%
Traffic enforcement 74% 81% 76% 65% 75%
Street repair 46% 54% 51% 39% 49%
Street cleaning 67% 75% 75% 69% 72%
Street lighting 70% 71% 70% 63% 69%
Snow removal 88% 90% 83% 85% 87%
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Please rate the quality of each of the following services in Edina:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Sidewalk maintenance 73% 69% 73% 60% 69%
Traffic signal timing 58% 63% 51% 63% 58%
Bus or transit services 55% 53% 68% 46% 57%
Garbage collection 83% 91% 83% 78% 84%
Recycling 83% 92% 86% 92% 88%
Yard waste pick-up 80% 89% 88% 81% 85%
Storm drainage 67% 83% 86% 74% 78%
Drinking water 68% 73% 64% 72% 69%
Sewer services 73% 84% 85% 91% 83%
Utility billing 77% 77% 73% 82% 77%
City parks 93% 94% 94% 93% 93%
Park maintenance 94% 88% 91% 89% 90%
Condition of trails and sidewalks 84% 79% 90% 78% 83%
Recreation programs or classes 86% 92% 80% 83% 85%
Recreation centers or facilities 80% 89% 84% 84% 84%
Land use, planning and zoning 48% 53% 64% 63% 57%
Code enforcement (weeds, abandoned buildings, etc.) 55% 70% 69% 55% 63%
Animal control 74% 84% 89% 59% 77%
Economic development 72% 81% 75% 74% 76%
Public health services 83% 88% 81% 87% 84%
Public library services 96% 98% 94% 99% 97%
Public information services 81% 85% 79% 85% 82%
Cable television 46% 49% 49% 51% 49%
Emergency preparedness (services that prepare the community for natural
disasters or other emergency situations) 65% 78% 80% 63% 72%
Edina open space 71% 73% 68% 66% 70%
City-sponsored special events 79% 84% 72% 71% 77%
Overall quality of services provided by the City of Edina 85% 90% 83% 91% 87%
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TABLE 114: OPINIONS OF PROPERTY TAXES BY QUADRANT
(Percent "very" or "somewhat" high)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Thinking about your property taxes in comparison with neighboring cities,
do you consider property taxes in Edina to be…? 57% 61% 43% 60% 55%
TABLE 115: LEVEL OF SUPPORT FOR INCREASING PROPERTY TAXES BY QUADRANT
(Percent "strongly" or "somewhat" support)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
To what extent would you support or oppose an increase in your property
taxes to maintain City services at their current level? 41% 40% 45% 61% 45%
TABLE 116: GOVERNMENT PERFORMANCE BY QUADRANT
Please rate the following categories of Edina government
performance:
(Percent "excellent" or "good")
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
The value of services for the taxes paid to Edina 74% 80% 73% 90% 78%
The job Edina government does at welcoming citizen
involvement 56% 65% 68% 71% 64%
Overall confidence in Edina government 72% 68% 70% 82% 72%
Generally acting in the best interest of the community 72% 70% 69% 81% 72%
Treating all residents fairly 71% 65% 74% 71% 70%
TABLE 117: MANAGING COMMUNITY TENSIONS BY QUADRANT
(Percent "very" or "somewhat" well)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
How well, if at all, do you feel the City is managing tensions in the
community related to residential redevelopment in Edina? 69% 61% 73% 63% 67%
The City of Edina 2015 Quality of Life Survey
July 2015
93
TABLE 118: PROBLEMS IN EDINA BY QUADRANT
Please rate how much of a problem, if at all, you feel each of the
following is in Edina.
(Percent "moderate,” “major” or “extreme” problem)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Traffic speeding in your neighborhood 38% 31% 33% 41% 35%
Stop sign violations in your neighborhood 35% 25% 21% 42% 29%
Violent crime 5% 5% 11% 2% 6%
Drugs 14% 8% 15% 20% 13%
Youth crimes 13% 16% 19% 20% 17%
Vandalism and property crimes 26% 22% 18% 16% 21%
Identity theft 25% 11% 32% 23% 22%
Domestic abuse 10% 6% 23% 11% 13%
TABLE 119: METHODS OF GARBAGE COLLECTION BY QUADRANT
(Percent "strongly" or "somewhat" support)
Geographic Area
Overall Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
Most communities have one of two systems for garbage collection. To what extent do you
support the City changing from the current system in which residents may choose from
several different haulers to a system where the City chooses one hauler for the whole
community?
47% 52% 47% 55% 50%
The City of Edina 2015 Quality of Life Survey
July 2015
94
HIGHLIGHTS OF COMPARISONS BY DEMOGRAPHIC CHARACTERISTICS
Edina residents who had lived in the community for less than five years, were aged 35 to 54, rented their home and lived in an attached housing
unit tended to give lower ratings to the overall quality of life compared to their counterparts.
Women tended to give higher ratings to the overall ease of getting to the places they usually have to visit, overall economic health, sense of
community and overall image or reputation of Edina compared to men.
Women, those who had lived in the community for six years or more, who owned their home and lived in detached housing units were more
likely to remain in Edina for the next five years compared to their counterparts. Men and residents aged 34 to 55 were less likely to recommend
living in Edina to someone who asks compared to their counterparts.
Residents aged 18 to 34 tended to give lower ratings for a variety of community characteristics such as sense of community, ease of public
parking, ease of travel by public transportation and opportunities to attend cultural/arts/music activities compared to older residents.
Alternately, residents aged 18 to 34 tended to give higher ratings to other community characteristics such as ease of travel by car and bicycle,
shopping opportunities and openness and acceptance of the community compared to older residents.
Residents who lived in detached housing units tended to report higher use of Parks and Recreation amenities compared to those who lived in
attached housing units, however residents who lived in attached housing units were more likely to have used Edinborough Park and the Senior
Center.
When differences emerged, residents who had lived in the community for less than five years tended to give lower quality ratings for City
services (i.e., street repair, snow removal, economic development, public information services, etc.) than longer term residents.
Residents who lived in attached housing units and were 55 years of age or older were less likely to feel their property taxes were high compared
to their counterparts. Differences did not emerge across the demographic subgroups for support for increasing property taxes to maintain City
services at their current level.
Within the ratings for government performance, few differences emerged by respondents demographic characteristics. Residents who had lived
in the community for less than five years and who were aged 18 to 34 tended to give higher ratings than their counterparts to the government
generally acting in the best interest of the community.
When asked about how well the City manages tensions related to residential redevelopment, residents aged 18 to 34 tended to give higher
ratings to this question than older residents.
Homeowners and residents who lived in attached housing units tended to feel that violent crime, drugs, identity theft and domestic abuse were
problems in Edina compared to their counterparts. Women were more likely than men to think traffic speeding and violent crime were problems
in Edina.
The City of Edina 2015 Quality of Life Survey
July 2015
95
TABLE 120: QUALITY OF LIFE BY DEMOGRAPHIC CHARACTERISTICS
How would you rate the
quality of life in Edina?
(Percent "excellent" or
"good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less than
5 years
6 to 20
years
More than
20 years Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
How would you rate the
quality of life in Edina? 91% 100% 96% 97% 94% 100% 92% 97% 90% 98% 98% 93% 96%
TABLE 121: GENERAL COMMUNITY CHARACTERISTICS BY DEMOGRAPHIC CHARACTERISTICS
Please rate each of the following
characteristics as they relate to Edina
as a whole:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Overall feeling of safety in Edina 94% 97% 97% 95% 98% 92% 97% 97% 97% 96% 97% 95% 96%
Overall ease of getting to the places you
usually have to visit 85% 93% 88% 92% 84% 84% 88% 91% 92% 87% 88% 89% 88%
Quality of overall natural environment
in Edina 83% 91% 90% 91% 86% 90% 85% 90% 84% 90% 91% 84% 88%
Overall established “built environment”
of Edina (including overall design,
buildings, parks and transportation
systems)
75% 86% 82% 84% 79% 84% 76% 85% 78% 83% 83% 79% 81%
Health and wellness opportunities in
Edina 83% 95% 93% 93% 88% 94% 85% 94% 87% 92% 92% 89% 90%
Overall opportunities for education and
enrichment 89% 95% 95% 95% 91% 88% 93% 96% 91% 94% 96% 89% 94%
Overall economic health of Edina 87% 96% 89% 94% 88% 95% 87% 92% 83% 93% 95% 84% 91%
Sense of community 66% 78% 74% 79% 66% 56% 71% 79% 74% 72% 74% 70% 73%
Overall image or reputation of Edina 82% 87% 88% 90% 81% 79% 82% 92% 88% 86% 87% 85% 86%
Neighborliness of residents in Edina 68% 81% 78% 78% 74% 80% 72% 78% 73% 77% 79% 71% 76%
The City of Edina 2015 Quality of Life Survey
July 2015
96
TABLE 122: LIKELIHOOD OF RECOMMENDING OR REMAINING IN EDINA BY DEMOGRAPHIC CHARACTERISTICS
Please indicate how likely or
unlikely you are to do each of
the following:
(Percent "very" or "somewhat"
likely)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Recommend living in Edina to
someone who asks 90% 94% 93% 96% 89% 100% 87% 95% 92% 93% 92% 93% 92%
Remain in Edina for the next five
years 80% 93% 92% 93% 85% 87% 87% 92% 80% 92% 92% 85% 89%
TABLE 123: FEELINGS OF SAFETY BY DEMOGRAPHIC CHARACTERISTICS
Please rate how safe or
unsafe you feel:
(Percent "very" or
"somewhat" safe)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less than
5 years
6 to 20
years
More than
20 years Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
In your neighborhood 96% 98% 96% 98% 95% 100% 94% 97% 96% 96% 97% 96% 96%
In the 50th and France area
(downtown area) 97% 98% 95% 96% 97% 100% 96% 95% 97% 96% 96% 96% 96%
In the Southdale area 88% 81% 73% 79% 81% 90% 75% 80% 88% 77% 75% 87% 80%
TABLE 124: SPECIFIC COMMUNITY CHARACTERISTICS BY DEMOGRAPHIC CHARACTERISTICS
Please rate each of the following
characteristics as they relate to
Edina as a whole:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Traffic flow on major streets 55% 65% 56% 55% 63% 69% 54% 58% 51% 60% 61% 54% 58%
Ease of public parking 65% 73% 67% 65% 73% 50% 76% 68% 61% 70% 72% 63% 68%
Ease of travel by car in Edina 79% 87% 85% 87% 82% 95% 81% 83% 79% 85% 87% 80% 83%
Ease of travel by public
transportation in Edina 32% 40% 39% 40% 35% 9% 40% 44% 48% 33% 30% 47% 37%
Ease of travel by bicycle in Edina 43% 44% 55% 46% 49% 56% 40% 51% 50% 46% 46% 50% 47%
Ease of walking in Edina 55% 57% 68% 60% 61% 56% 52% 69% 63% 60% 59% 63% 60%
The City of Edina 2015 Quality of Life Survey
July 2015
97
Please rate each of the following
characteristics as they relate to
Edina as a whole:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Availability of paths and walking
trails 52% 56% 65% 58% 59% 57% 50% 66% 64% 56% 52% 67% 58%
Air quality 90% 90% 96% 91% 94% 100% 89% 92% 87% 94% 94% 89% 92%
Cleanliness of Edina 93% 97% 94% 94% 95% 100% 93% 94% 92% 95% 97% 92% 95%
Public places where people want to
spend time 82% 86% 84% 85% 82% 87% 83% 84% 82% 85% 86% 81% 84%
Variety of housing options 49% 59% 67% 61% 56% 51% 56% 63% 47% 63% 58% 60% 59%
Availability of affordable quality
housing 26% 37% 44% 40% 32% 33% 24% 48% 40% 35% 32% 41% 36%
Fitness opportunities (including
exercise classes and paths or trails,
etc.)
57% 77% 76% 72% 70% 61% 68% 78% 61% 74% 71% 70% 71%
Recreational opportunities 61% 82% 82% 77% 74% 51% 75% 85% 61% 81% 82% 67% 76%
K-12 education 91% 95% 96% 95% 93% 93% 93% 96% 96% 94% 96% 91% 94%
Adult educational opportunities 79% 88% 87% 87% 83% 67% 85% 90% 86% 85% 87% 82% 85%
Opportunities to attend
cultural/arts/music activities 53% 82% 83% 75% 72% 58% 72% 81% 56% 79% 78% 68% 74%
Employment opportunities 46% 73% 67% 69% 56% 70% 59% 65% 46% 67% 67% 55% 63%
Shopping opportunities 83% 93% 95% 92% 88% 96% 84% 93% 79% 95% 93% 87% 90%
Cost of living in Edina 30% 52% 56% 48% 46% 33% 43% 54% 42% 48% 46% 47% 46%
Overall quality of business and
service establishments in Edina 79% 89% 89% 88% 84% 92% 81% 88% 83% 87% 87% 84% 86%
Overall quality of commercial
redevelopment in Edina 65% 80% 69% 80% 62% 82% 66% 73% 72% 71% 70% 74% 71%
Overall quality of residential
redevelopment in Edina 67% 78% 68% 70% 72% 79% 70% 68% 66% 72% 73% 67% 71%
Opportunities to participate in social
events and activities 52% 77% 76% 73% 64% 59% 63% 79% 56% 74% 72% 65% 70%
Opportunities to volunteer 52% 77% 75% 74% 64% 48% 64% 80% 59% 73% 72% 66% 70%
The City of Edina 2015 Quality of Life Survey
July 2015
98
Please rate each of the following
characteristics as they relate to
Edina as a whole:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Opportunities to participate in
community matters 46% 73% 64% 62% 62% 50% 57% 69% 37% 69% 67% 55% 62%
Openness and acceptance of the
community toward people of diverse
backgrounds
47% 46% 59% 49% 54% 59% 43% 55% 51% 51% 50% 53% 51%
TABLE 125: USE OF PARKS AND RECREATION AMENITIES BY DEMOGRAPHIC CHARACTERISTICS
In the last 12 months, about how many
times, if ever, have you or other
household members used any of the
following Edina Parks and Recreation
Department amenities?
(Percent at least once)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to
20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Trails 71% 72% 70% 69% 72% 76% 76% 65% 58% 75% 80% 59% 71%
Neighborhood parks 77% 86% 77% 77% 84% 69% 89% 76% 63% 85% 90% 67% 80%
Large community athletic fields 34% 48% 37% 35% 45% 29% 56% 31% 17% 47% 55% 17% 40%
Edinborough Park 60% 53% 40% 52% 49% 56% 54% 45% 54% 49% 46% 55% 50%
Centennial Lakes Park 74% 81% 73% 75% 76% 75% 82% 70% 76% 76% 77% 74% 76%
The Aquatic Center 23% 29% 20% 23% 25% 21% 41% 11% 11% 28% 35% 8% 24%
The Senior Center 12% 16% 23% 16% 18% 5% 7% 30% 22% 16% 12% 25% 18%
Braemar Arena (Ice arena) 21% 29% 26% 19% 33% 20% 34% 19% 10% 30% 36% 9% 25%
The Edina Art Center 24% 26% 21% 23% 23% 14% 28% 23% 24% 23% 23% 23% 24%
Braemar Golf Course 25% 42% 35% 29% 41% 31% 41% 30% 10% 42% 46% 17% 34%
Braemar Golf Dome 14% 29% 21% 16% 29% 28% 23% 18% 5% 27% 31% 8% 21%
Braemar Field (sports dome) 12% 23% 12% 12% 20% 5% 27% 10% 8% 18% 21% 8% 15%
The City of Edina 2015 Quality of Life Survey
July 2015
99
TABLE 126: QUALITY OF PARKS AND RECREATION AMENITIES BY DEMOGRAPHIC CHARACTERISTICS
Please rate each of the following
Edina Parks and Recreation
Department amenities:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Trails 73% 76% 79% 83% 69% 67% 73% 84% 80% 75% 76% 77% 77%
Neighborhood parks 82% 94% 90% 93% 85% 84% 85% 96% 86% 90% 91% 85% 89%
Large community athletic fields 85% 95% 93% 93% 89% 91% 88% 96% 73% 96% 94% 84% 92%
Edinborough Park 90% 81% 91% 90% 84% 81% 88% 90% 85% 88% 88% 86% 87%
Centennial Lakes Park 94% 94% 97% 97% 93% 95% 94% 97% 90% 96% 97% 92% 95%
The Aquatic Center 90% 98% 86% 95% 86% 100% 91% 88% 85% 92% 93% 84% 91%
The Senior Center 73% 93% 92% 92% 85% 100% 91% 88% 84% 91% 91% 87% 89%
Braemar Arena (Ice arena) 68% 94% 95% 89% 89% 100% 80% 96% 71% 93% 92% 81% 89%
The Edina Art Center 67% 85% 80% 82% 74% 60% 76% 86% 63% 83% 81% 74% 79%
Braemar Golf Course 64% 79% 82% 79% 75% 47% 77% 84% 68% 79% 78% 75% 77%
Braemar Golf Dome 85% 90% 88% 89% 88% 84% 88% 90% 77% 90% 90% 83% 88%
Braemar Field (sports dome) 73% 98% 87% 90% 87% 100% 87% 88% 66% 94% 94% 75% 88%
TABLE 127: QUALITY OF SERVICES BY DEMOGRAPHIC CHARACTERISTICS
Please rate the quality of each of the
following services in Edina:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Police services 86% 90% 94% 94% 85% 93% 84% 94% 92% 90% 91% 89% 90%
Fire services 96% 98% 98% 98% 97% 100% 97% 98% 94% 99% 99% 96% 98%
Ambulance or emergency medical
services 94% 99% 98% 99% 97% 100% 96% 98% 98% 97% 98% 97% 98%
Crime prevention 79% 87% 92% 87% 87% 80% 80% 94% 87% 87% 87% 85% 87%
Fire prevention and education 63% 93% 93% 87% 83% 60% 86% 92% 71% 90% 90% 78% 85%
Traffic enforcement 66% 81% 75% 79% 70% 83% 65% 81% 72% 76% 74% 76% 75%
The City of Edina 2015 Quality of Life Survey
July 2015
100
Please rate the quality of each of the
following services in Edina:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Street repair 42% 58% 46% 55% 42% 65% 42% 48% 46% 49% 48% 49% 49%
Street cleaning 67% 77% 73% 72% 73% 76% 70% 73% 70% 73% 72% 72% 72%
Street lighting 60% 73% 73% 69% 69% 75% 61% 74% 66% 70% 65% 74% 69%
Snow removal 77% 90% 91% 89% 85% 82% 84% 91% 79% 89% 91% 80% 87%
Sidewalk maintenance 66% 69% 72% 74% 65% 84% 66% 67% 63% 71% 74% 64% 69%
Traffic signal timing 46% 66% 61% 61% 55% 56% 58% 60% 44% 63% 67% 45% 58%
Bus or transit services 49% 61% 61% 60% 55% 64% 45% 66% 70% 52% 49% 66% 57%
Garbage collection 79% 87% 85% 90% 79% 77% 82% 89% 80% 85% 85% 83% 84%
Recycling 81% 88% 94% 88% 89% 89% 85% 91% 83% 90% 90% 85% 88%
Yard waste pick-up 69% 93% 86% 88% 82% 85% 85% 85% 81% 86% 86% 83% 85%
Storm drainage 68% 82% 82% 77% 79% 77% 71% 85% 70% 81% 79% 77% 78%
Drinking water 52% 75% 77% 63% 74% 81% 63% 70% 54% 73% 75% 59% 69%
Sewer services 76% 84% 87% 79% 87% 86% 75% 89% 70% 86% 85% 80% 83%
Utility billing 64% 88% 77% 76% 78% 81% 71% 81% 61% 81% 81% 69% 77%
City parks 88% 94% 96% 93% 93% 92% 94% 94% 88% 95% 95% 90% 93%
Park maintenance 87% 92% 92% 92% 88% 96% 89% 90% 89% 91% 91% 90% 90%
Condition of trails and sidewalks 75% 85% 88% 86% 80% 90% 78% 86% 83% 83% 84% 82% 83%
Recreation programs or classes 76% 89% 89% 89% 81% 85% 82% 89% 81% 86% 91% 77% 85%
Recreation centers or facilities 81% 88% 83% 90% 77% 81% 84% 86% 83% 85% 88% 79% 84%
Land use, planning and zoning 54% 61% 54% 60% 54% 67% 54% 56% 65% 55% 54% 61% 57%
Code enforcement (weeds, abandoned
buildings, etc.) 59% 60% 68% 65% 62% 57% 62% 68% 63% 63% 62% 65% 63%
Animal control 70% 78% 80% 79% 77% 68% 77% 81% 74% 78% 77% 76% 77%
Economic development 64% 83% 77% 78% 73% 80% 72% 78% 61% 79% 79% 69% 76%
Public health services 76% 83% 92% 82% 87% 68% 87% 90% 78% 87% 88% 79% 84%
Public library services 93% 99% 98% 95% 99% 92% 99% 96% 93% 98% 98% 95% 97%
Public information services 69% 85% 89% 84% 81% 69% 82% 88% 67% 87% 85% 78% 82%
The City of Edina 2015 Quality of Life Survey
July 2015
101
Please rate the quality of each of the
following services in Edina:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Cable television 39% 47% 58% 52% 47% 42% 40% 58% 37% 53% 50% 47% 49%
Emergency preparedness (services
that prepare the community for
natural disasters or other emergency
situations)
62% 77% 74% 72% 71% 59% 63% 85% 65% 74% 71% 73% 72%
Edina open space 60% 75% 73% 71% 69% 64% 72% 71% 52% 75% 77% 60% 70%
City-sponsored special events 65% 80% 83% 82% 71% 61% 78% 83% 68% 80% 82% 69% 77%
Overall quality of services provided by
the City of Edina 76% 90% 93% 86% 87% 80% 86% 90% 73% 91% 93% 78% 87%
TABLE 128: OPINIONS OF PROPERTY TAXES BY DEMOGRAPHIC CHARACTERISTICS
(Percent "very" or "somewhat" high)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Thinking about your property taxes in
comparison with neighboring cities, do
you consider property taxes in Edina to
be…?
54% 60% 51% 54% 55% 61% 64% 46% 52% 55% 60% 46% 55%
The City of Edina 2015 Quality of Life Survey
July 2015
102
TABLE 129: LEVEL OF SUPPORT FOR INCREASING PROPERTY TAXES BY DEMOGRAPHIC CHARACTERISTICS
(Percent "strongly" or "somewhat"
support)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
To what extent would you support or
oppose an increase in your property
taxes to maintain City services at their
current level?
41% 41% 52% 45% 45% 39% 40% 51% 37% 47% 47% 42% 45%
TABLE 130: GOVERNMENT PERFORMANCE BY DEMOGRAPHIC CHARACTERISTICS
Please rate the following
categories of Edina government
performance:
(Percent "excellent" or "good")
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
The value of services for the taxes
paid to Edina 75% 81% 78% 81% 75% 74% 74% 83% 72% 80% 79% 76% 78%
The job Edina government does at
welcoming citizen involvement 73% 64% 59% 66% 62% 66% 63% 65% 67% 64% 62% 68% 64%
Overall confidence in Edina
government 81% 69% 69% 71% 73% 82% 68% 71% 79% 70% 70% 75% 72%
Generally acting in the best
interest of the community 88% 68% 66% 73% 71% 91% 68% 68% 78% 71% 71% 75% 72%
Treating all residents fairly 75% 67% 69% 71% 69% 80% 69% 68% 75% 69% 67% 75% 70%
The City of Edina 2015 Quality of Life Survey
July 2015
103
TABLE 131: MANAGING COMMUNITY TENSIONS BY DEMOGRAPHIC CHARACTERISTICS
(Percent "very" or "somewhat" well)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
How well, if at all, do you feel the City is
managing tensions in the community
related to residential redevelopment in
Edina?
72% 68% 61% 69% 64% 90% 61% 64% 68% 66% 64% 71% 67%
TABLE 132: PROBLEMS IN EDINA BY DEMOGRAPHIC CHARACTERISTICS
Please rate how much of a
problem, if at all, you feel each of
the following is in Edina.
(Percent "moderate,” “major” or
“extreme” problem)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to 20
years
More
than 20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Traffic speeding in your
neighborhood 34% 36% 35% 40% 30% 27% 40% 34% 30% 36% 38% 31% 35%
Stop sign violations in your
neighborhood 26% 31% 31% 30% 28% 24% 32% 29% 28% 29% 31% 27% 29%
Violent crime 9% 6% 4% 9% 2% 12% 3% 6% 18% 3% 2% 14% 6%
Drugs 13% 15% 12% 15% 11% 20% 9% 14% 23% 10% 9% 20% 13%
Youth crimes 19% 17% 14% 17% 17% 27% 13% 16% 21% 16% 15% 19% 17%
Vandalism and property crimes 19% 19% 24% 21% 21% 23% 16% 24% 26% 19% 18% 26% 21%
Identity theft 20% 16% 29% 20% 24% 22% 15% 28% 35% 18% 17% 30% 22%
Domestic abuse 14% 6% 17% 13% 12% 9% 9% 19% 30% 8% 6% 24% 13%
The City of Edina 2015 Quality of Life Survey
July 2015
104
TABLE 133: METHODS OF GARBAGE COLLECTION BY DEMOGRAPHIC CHARACTERISTICS
(Percent "strongly" or "somewhat"
support)
Length of residency Gender Age Housing unit
tenure Housing unit type
Overall Less
than 5
years
6 to
20
years
More
than
20
years
Female Male 18-
34
35-
54 55+ Rent Own Detached Attached
Most communities have one of two systems
for garbage collection. To what extent do
you support the City changing from the
current system in which residents may
choose from several different haulers to a
system where the City chooses one hauler for
the whole community?
58% 51% 44% 55% 45% 46% 54% 48% 60% 47% 48% 54% 50%
The City of Edina 2015 Quality of Life Survey
July 2015
105
APPENDIX E: DETAILED BENCHMARK COMPARISONS
Comparison Data
National Research Center, Inc.’s (NRC) database of comparative resident opinion is comprised of resident
perspectives gathered in surveys from over 500 communities whose residents evaluated the same kinds of topics
on the Edina Quality of Life Survey. The comparison evaluations are from the most recent survey completed in
each community; most communities conduct surveys every year or in alternating years. NRC adds the latest
results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the
database represent a wide geographic and population range. National comparisons and comparisons of
Minnesota communities have been provided when similar questions on the Edina Quality of Life Survey are
included in NRC’s database.
Interpreting the Results
Ratings are compared when there are at least five communities in which a similar question was asked. Where
comparisons are available, four columns are provided in the table. The first column is Edina’s “percent positive.”
The percent positive is the combination of the top two most positive response options (i.e., “excellent” and
“good,” “very safe” and “somewhat safe,” “very likely” and “somewhat likely,” etc.). The second column is the rank
assigned to Edina’s rating among communities where a similar question was asked. The third column is the
number of communities that asked a similar question. The final column shows the comparison of Edina’s rating
to the benchmark.
In that final column, Edina’s results are noted as being “higher” than the
benchmark, “lower” than the benchmark or “similar” to the benchmark,
meaning that the average rating given by residents is statistically similar to
or different (greater or lesser) than the benchmark. More extreme
differences are noted as “much higher” or “much lower.”
Benchmark Database
Characteristics
Region Percent
New England 3%
Middle Atlantic 5%
East North Central 15%
West North Central 13%
South Atlantic 22%
East South Central 3%
West South Central 7%
Mountain 16%
Pacific 16%
Population Percent
Less than 10,000 10%
10,000 to 24,999 22%
25,000 to 49,999 23%
50,000 to 99,999 22%
100,000 or more 23%
The City of Edina 2015 Quality of Life Survey
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106
NATIONAL BENCHMARK COMPARISONS
TABLE 134: QUESTION 1
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
How would you rate the quality of
life in Edina? 96% 16 383 Higher
TABLE 135: QUESTION 2
Percent
positive Rank
Number of
communities in
comparison
Comparison to
benchmark
Overall feeling of safety in Edina 96% 20 208 Higher
Overall ease of getting to the places you usually
have to visit 88% 13 124 Higher
Quality of overall natural environment in Edina 88% 51 225 Similar
Overall established “built environment” of Edina
(including overall design, buildings, parks and
transportation systems)
81% 13 120 Higher
Health and wellness opportunities in Edina 90% 10 122 Higher
Overall opportunities for education and
enrichment 94% 5 119 Much higher
Overall economic health of Edina 91% 2 124 Much higher
Sense of community 73% 64 253 Similar
Overall image or reputation of Edina 86% 34 287 Higher
Neighborliness of residents in Edina 76% 6 115 Higher
TABLE 136: QUESTION 3
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Recommend living in Edina to
someone who asks 92% 82 227 Similar
Remain in Edina for the next five
years 89% 57 222 Similar
TABLE 137: QUESTION 7
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
In your neighborhood 96% 1 25 Higher
In the 50th and France area
(downtown area) 96% 1 11 Much higher
The City of Edina 2015 Quality of Life Survey
July 2015
107
TABLE 138: QUESTION 10
Percent
positive Rank Number of communities
in comparison
Comparison to
benchmark
Traffic flow on major streets 58% 108 287 Similar
Ease of public parking 68% 27 102 Similar
Ease of travel by car in Edina 83% 27 243 Higher
Ease of travel by public transportation in
Edina 37% 69 91 Similar
Ease of travel by bicycle in Edina 47% 145 242 Similar
Ease of walking in Edina 60% 133 238 Similar
Availability of paths and walking trails 58% 164 251 Similar
Air quality 92% 44 202 Similar
Cleanliness of Edina 95% 17 218 Higher
Public places where people want to spend
time 84% 18 113 Higher
Variety of housing options 59% 124 223 Similar
Availability of affordable quality housing 36% 194 245 Similar
Fitness opportunities (including exercise
classes and paths or trails, etc.) 71% 53 117 Similar
Recreational opportunities 76% 78 250 Similar
K-12 education 94% 2 213 Much higher
Adult educational opportunities 85% 4 108 Higher
Opportunities to attend cultural/arts/music
activities 74% 52 242 Higher
Employment opportunities 63% 19 257 Higher
Shopping opportunities 90% 7 242 Much higher
Cost of living in Edina 46% 55 119 Similar
Overall quality of business and service
establishments in Edina 86% 15 218 Higher
Overall quality of commercial redevelopment
in Edina 71% NA NA NA
Opportunities to participate in social events
and activities 70% 69 206 Similar
Opportunities to volunteer 70% 101 213 Similar
Opportunities to participate in community
matters 62% 113 217 Similar
Openness and acceptance of the community
toward people of diverse backgrounds 51% 183 234 Similar
The City of Edina 2015 Quality of Life Survey
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TABLE 139: QUESTION 13
Percent
positive Rank
Number of
communities in
comparison
Comparison to
benchmark
Police services 90% 26 364 Higher
Fire services 98% 12 294 Similar
Ambulance or emergency medical services 98% 12 285 Similar
Crime prevention 87% 20 296 Higher
Fire prevention and education 85% 33 236 Similar
Traffic enforcement 75% 50 315 Similar
Street repair 49% 186 356 Similar
Street cleaning 72% 82 258 Similar
Street lighting 69% 74 260 Similar
Snow removal 87% 10 247 Higher
Sidewalk maintenance 69% 50 264 Similar
Traffic signal timing 58% 58 202 Similar
Bus or transit services 57% 94 178 Similar
Garbage collection 84% 173 290 Similar
Recycling 88% 105 300 Similar
Yard waste pick-up 85% 49 221 Similar
Storm drainage 78% 71 303 Similar
Drinking water 69% 180 277 Similar
Sewer services 83% 83 265 Similar
Utility billing 77% 28 110 Similar
City parks 93% 45 270 Similar
Recreation programs or classes 85% 39 282 Similar
Recreation centers or facilities 84% 46 228 Similar
Land use, planning and zoning 57% 82 243 Similar
Code enforcement (weeds, abandoned buildings,
etc.) 63% 85 300 Similar
Animal control 77% 23 280 Similar
Economic development 76% 26 234 Higher
Public health services 84% 22 158 Higher
Public library services 97% 24 287 Higher
Public information services 82% 19 233 Higher
Cable television 49% 114 156 Similar
Emergency preparedness (services that prepare
the community for natural disasters or other
emergency situations)
72% 76 229 Similar
Edina open space 70% 46 115 Similar
City-sponsored special events 77% 41 128 Similar
Overall quality of services provided by the City of
Edina 87% 71 369 Similar
The City of Edina 2015 Quality of Life Survey
July 2015
109
TABLE 140: QUESTION 18
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
The value of services for the taxes paid to
Edina 78% 8 334 Higher
The job Edina government does at
welcoming citizen involvement 64% 69 255 Similar
Overall confidence in Edina government 72% 17 120 Higher
Generally acting in the best interest of
the community 72% 22 119 Similar
Treating all residents fairly 70% 28 119 Similar
TABLE 141: QUESTION 19
Percent positive Rank Number of communities in comparison Comparison to benchmark
Taste 58% 5 6 Similar
TABLE 142: QUESTION 29
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Appearance 86% 2 7 Similar
Online information and services
offered 80% 2 6 Similar
Ease of navigation/ability to find
information 58% 7 9 Similar
Overall quality of the City of Edina
website 73% 9 43 Similar
TABLE 143: QUESTION 31
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Knowledge 93% 28 141 Similar
Courtesy 86% 51 128 Similar
Responsiveness 84% 47 142 Similar
Overall customer
service 87% 43 305 Similar
The City of Edina 2015 Quality of Life Survey
July 2015
110
COMMUNITIES INCLUDED IN NATIONAL COMPARISONS
The communities included in the Edina comparisons are listed on the following pages along with their
population according to the 2010 Census.
Adams County, CO .................. 441,603
Airway Heights city, WA ............... 6,114
Albany city, OR .......................... 50,158
Albemarle County, VA................ 98,970
Albert Lea city, MN .................... 18,016
Algonquin village, IL................... 30,046
Aliso Viejo city, CA ..................... 47,823
Altoona city, IA .......................... 14,541
American Canyon city, CA .......... 19,454
Ames city, IA.............................. 58,965
Andover CDP, MA ........................ 8,762
Ankeny city, IA ........................... 45,582
Ann Arbor city, MI .................... 113,934
Annapolis city, MD ..................... 38,394
Apple Valley town, CA................ 69,135
Arapahoe County, CO .............. 572,003
Arkansas City city, AR .................... 366
Arlington city, TX ..................... 365,438
Arlington County, VA ............... 207,627
Arvada city, CO ........................ 106,433
Asheville city, NC ....................... 83,393
Ashland city, OR ........................ 20,078
Ashland town, VA ........................ 7,225
Auburn city, AL .......................... 53,380
Auburn city, WA......................... 70,180
Augusta CCD, GA ...................... 134,777
Aurora city, CO ........................ 325,078
Austin city, TX ......................... 790,390
Bainbridge Island city, WA ......... 23,025
Baltimore city, MD ................... 620,961
Bartonville town, TX ....................1,469
Battle Creek city, MI ................... 52,347
Bay City city, MI ......................... 34,932
Baytown city, TX ........................ 71,802
Bedford city, TX ......................... 46,979
Bedford town, MA ..................... 13,320
Bellevue city, WA ..................... 122,363
Bellingham city, WA................... 80,885
Beltrami County, MN ................ 44,442
Benbrook city, TX ...................... 21,234
Bend city, OR ............................. 76,639
Benicia city, CA .......................... 26,997
Bettendorf city, IA.......................33,217
Billings city, MT ....................... 104,170
Blaine city, MN .......................... 57,186
Bloomfield Hills city, MI................3,869
Bloomington city, MN ................ 82,893
Blue Springs city, MO ................. 52,575
Boise City city, ID ..................... 205,671
Boone County, KY .....................118,811
Boulder city, CO ......................... 97,385
Bowling Green city, KY............... 58,067
Brentwood city, MO ..................... 8,055
Brentwood city, TN .................... 37,060
Brighton city, CO ....................... 33,352
Bristol city, TN ........................... 26,702
Broken Arrow city, OK ...............98,850
Brookfield city, WI ..................... 37,920
Brookline CDP, MA .................... 58,732
Brownsburg town, IN ................. 21,285
Bryan city, TX ............................ 76,201
Burien city, WA........................... 33,313
Burleson city, TX........................ 36,690
Cabarrus County, NC ................ 178,011
Cambridge city, MA ..................105,162
Canton city, SD............................ 3,057
Cape Coral city, FL .................... 154,305
Cape Girardeau city, MO .............37,941
Carlisle borough, PA .................. 18,682
Carlsbad city, CA ......................105,328
Carroll city, IA .............................10,103
Cartersville city, GA .................... 19,731
Cary town, NC .......................... 135,234
Casa Grande city, AZ ..................48,571
Casper city, WY ..........................55,316
Castine town, ME ........................ 1,366
Castle Pines North city, CO ........ 10,360
Castle Rock town, CO ................ 48,231
Centennial city, CO ................... 100,377
Centralia city, IL..........................13,032
Chambersburg borough, PA....... 20,268
Chandler city, AZ ...................... 236,123
Chanhassen city, MN ................. 22,952
Chapel Hill town, NC ................... 57,233
Charlotte city, NC ..................... 731,424
Charlotte County, FL ................159,978
Charlottesville city, VA............... 43,475
Chattanooga city, TN................ 167,674
Chesterfield County, VA ...........316,236
Chippewa Falls city, WI .............. 13,661
Citrus Heights city, CA ................83,301
Clackamas County, OR .............375,992
Clarendon Hills village, IL ............. 8,427
Clayton city, MO ........................ 15,939
Clearwater city, FL ....................107,685
Cleveland Heights city, OH ........ 46,121
Clive city, IA................................15,447
Clovis city, CA............................ 95,631
College Park city, MD .................30,413
College Station city, TX.............. 93,857
Colleyville city, TX ..................... 22,807
Collinsville city, IL ...................... 25,579
Columbia city, MO ................... 108,500
Columbia city, SC .................... 129,272
Columbus city, WI ........................ 4,991
Commerce City city, CO ............. 45,913
Concord city, CA ...................... 122,067
Concord town, MA..................... 17,668
Cookeville city, TN ..................... 30,435
Coon Rapids city, MN ................ 61,476
Copperas Cove city, TX .............. 32,032
Coronado city, CA...................... 18,912
Corvallis city, OR ....................... 54,462
Creve Coeur city, MO .................. 17,833
Cross Roads town, TX .................. 1,563
Crystal Lake city, IL.................... 40,743
Dade City city, FL ........................ 6,437
Dakota County, MN ................. 398,552
Dallas city, OR ........................... 14,583
Dallas city, TX ........................ 1,197,816
Danville city, KY ........................ 16,218
Dardenne Prairie city, MO .......... 11,494
Davenport city, IA ..................... 99,685
Davidson town, NC.................... 10,944
Decatur city, GA ......................... 19,335
Del Mar city, CA ...........................4,161
Delray Beach city, FL ................. 60,522
Denison city, TX ........................ 22,682
Denton city, TX ........................ 113,383
Denver city, CO ........................600,158
Derby city, KS ............................22,158
Des Peres city, MO ....................... 8,373
Destin city, FL ............................ 12,305
Dorchester County, MD .............. 32,618
Dothan city, AL ......................... 65,496
Douglas County, CO ................ 285,465
Dover city, NH........................... 29,987
Dublin city, CA .......................... 46,036
Duluth city, MN ......................... 86,265
Duncanville city, TX ....................38,524
Durham city, NC ....................... 228,330
Eagle town, CO ........................... 6,508
East Baton Rouge Parish, LA .... 440,171
East Grand Forks city, MN ........... 8,601
East Lansing city, MI...................48,579
Eau Claire city, WI ..................... 65,883
Eden Prairie city, MN .................. 60,797
Edgerton city, KS ......................... 1,671
Edgewater city, CO ...................... 5,170
Edmond city, OK ........................81,405
Edmonds city, WA ...................... 39,709
El Cerrito city, CA ...................... 23,549
El Dorado County, CA ............... 181,058
El Paso city, TX ......................... 649,121
Elk Grove city, CA ..................... 153,015
Elk River city, MN ...................... 22,974
Elko New Market city, MN ............4,110
Elmhurst city, IL ......................... 44,121
Encinitas city, CA ....................... 59,518
Englewood city, CO .................... 30,255
Erie town, CO ............................. 18,135
Escambia County, FL ................ 297,619
Estes Park town, CO .................... 5,858
Fairview town, TX........................ 7,248
Farmington Hills city, MI ............. 79,740
Fayetteville city, NC ................ 200,564
Fishers town, IN ......................... 76,794
Flower Mound town, TX ............ 64,669
Forest Grove city, OR ................. 21,083
Fort Collins city, CO .................. 143,986
Fort Smith city, AR .................... 86,209
Fort Worth city, TX ................... 741,206
Fountain Hills town, AZ ............. 22,489
Franklin city, TN ........................ 62,487
Fredericksburg city, VA ............. 24,286
Fremont city, CA ..................... 214,089
Friendswood city, TX .................. 35,805
Fruita city, CO ........................... 12,646
Gahanna city, OH ....................... 33,248
Gaithersburg city, MD ................ 59,933
Galveston city, TX ...................... 47,743
Gardner city, KS ......................... 19,123
Geneva city, NY ......................... 13,261
The City of Edina 2015 Quality of Life Survey
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111
Georgetown city, TX .................. 47,400
Gilbert town, AZ ...................... 208,453
Gillette city, WY ......................... 29,087
Glendora city, CA ....................... 50,073
Globe city, AZ .............................. 7,532
Golden Valley city, MN ............... 20,371
Goodyear city, AZ ...................... 65,275
Grafton village, WI ..................... 11,459
Grand Blanc city, MI ..................... 8,276
Grand Island city, NE .................. 48,520
Grass Valley city, CA .................. 12,860
Greeley city, CO ........................ 92,889
Green Valley CDP, AZ ................ 21,391
Greenville city, NC ..................... 84,554
Greenwich town, CT....................61,171
Greenwood Village city, CO........ 13,925
Greer city, SC ............................. 25,515
Guilford County, NC .................488,406
Gunnison County, CO................. 15,324
Hailey city, ID............................... 7,960
Haines Borough, AK .....................2,508
Hallandale Beach city, FL ............ 37,113
Hamilton city, OH ...................... 62,477
Hanover County, VA .................. 99,863
Harrisonburg city, VA ................. 48,914
Harrisonville city, MO ................. 10,019
Hayward city, CA ..................... 144,186
Henderson city, NV .................. 257,729
Herndon town, VA ..................... 23,292
High Point city, NC.................... 104,371
Highland Park city, IL ................. 29,763
Highlands Ranch CDP, CO .......... 96,713
Hillsborough town, NC ................. 6,087
Holland city, MI .......................... 33,051
Honolulu County, HI ................. 953,207
Hooksett town, NH .................... 13,451
Hopkins city, MN ....................... 17,591
Hopkinton town, MA .................. 14,925
Hoquiam city, WA ........................ 8,726
Hudson city, OH.........................22,262
Hudson town, CO......................... 2,356
Hudsonville city, MI ...................... 7,116
Huntersville town, NC ................ 46,773
Hurst city, TX .............................. 37,337
Hutchinson city, MN .................. 14,178
Hutto city, TX ............................ 14,698
Hyattsville city, MD ..................... 17,557
Independence city, MO ............ 116,830
Indian Trail town, NC ................. 33,518
Indianola city, IA ........................ 14,782
Iowa City city, IA ........................ 67,862
Issaquah city, WA....................... 30,434
Jackson County, MI .................. 160,248
James City County, VA ............... 67,009
Jefferson City city, MO ............... 43,079
Jefferson County, CO ............... 534,543
Jefferson County, NY ............... 116,229
Jerome city, ID ........................... 10,890
Johnson City city, TN ................. 63,152
Johnston city, IA ........................ 17,278
Jupiter town, FL ......................... 55,156
Kalamazoo city, MI .................... 74,262
Kansas City city, KS.................. 145,786
Kansas City city, MO ................ 459,787
Keizer city, OR ........................... 36,478
Kenmore city, WA ..................... 20,460
Kennedale city, TX ....................... 6,763
Kennett Square borough, PA ....... 6,072
Kettering city, OH...................... 56,163
Key West city, FL ....................... 24,649
King County, WA ................... 1,931,249
Kirkland city, WA ....................... 48,787
Kirkwood city, MO ..................... 27,540
Knoxville city, IA ........................... 7,313
La Mesa city, CA ........................ 57,065
La Plata town, MD ....................... 8,753
La Porte city, TX ........................ 33,800
La Vista city, NE ......................... 15,758
Lafayette city, CO...................... 24,453
Laguna Beach city, CA ............... 22,723
Laguna Hills city, CA .................. 30,344
Laguna Niguel city, CA............... 62,979
Lake Oswego city, OR................ 36,619
Lake Stevens city, WA ............... 28,069
Lake Worth city, FL.................... 34,910
Lake Zurich village, IL ................ 19,631
Lakeville city, MN ...................... 55,954
Lakewood city, CO .................. 142,980
Lane County, OR ...................... 351,715
Larimer County, CO ................. 299,630
Las Cruces city, NM ................... 97,618
Las Vegas city, NV .................... 583,756
Lawrence city, KS ...................... 87,643
League City city, TX ................... 83,560
Lee's Summit city, MO ............... 91,364
Lehi city, UT .............................. 47,407
Lenexa city, KS .......................... 48,190
Lewis County, NY ...................... 27,087
Lewisville city, TX ...................... 95,290
Lincoln city, NE ........................258,379
Lindsborg city, KS........................ 3,458
Littleton city, CO ........................ 41,737
Livermore city, CA ..................... 80,968
Lombard village, IL .................... 43,165
Lone Tree city, CO ..................... 10,218
Longmont city, CO .................... 86,270
Longview city, TX ...................... 80,455
Los Alamos County, NM ............ 17,950
Louisville city, CO .......................18,376
Lynchburg city, VA .................... 75,568
Lynnwood city, WA ................... 35,836
Macomb County, MI ................ 840,978
Madison city, WI ...................... 233,209
Manhattan Beach city, CA........... 35,135
Mankato city, MN ...................... 39,309
Maple Grove city, MN ................ 61,567
Maple Valley city, WA ................ 22,684
Maricopa County, AZ .............. 3,817,117
Maryland Heights city, MO ........ 27,472
Matthews town, NC ................... 27,198
McAllen city, TX ....................... 129,877
McDonough city, GA ................. 22,084
McKinney city, TX ..................... 131,117
McMinnville city, OR ................... 32,187
Medford city, OR ....................... 74,907
Menlo Park city, CA ................... 32,026
Mercer Island city, WA ............... 22,699
Meridian charter township, MI ... 39,688
Meridian city, ID ........................ 75,092
Merriam city, KS .........................11,003
Mesa County, CO...................... 146,723
Miami Beach city, FL................... 87,779
Miami city, FL .......................... 399,457
Middleton city, WI ...................... 17,442
Midland city, MI .........................41,863
Milford city, DE ........................... 9,559
Milton city, GA ...........................32,661
Minneapolis city, MN ................ 382,578
Mission Viejo city, CA ................. 93,305
Modesto city, CA ...................... 201,165
Monterey city, CA ...................... 27,810
Montgomery County, VA ........... 94,392
Monument town, CO ....................5,530
Mooresville town, NC ................. 32,711
Morristown city, TN.................... 29,137
Morrisville town, NC ................... 18,576
Moscow city, ID ......................... 23,800
Mountain Village town, CO ...........1,320
Mountlake Terrace city, WA ...... 19,909
Muscatine city, IA ...................... 22,886
Naperville city, IL ..................... 141,853
Needham CDP, MA ................... 28,886
New Braunfels city, TX ............... 57,740
New Brighton city, MN ...............21,456
New Hanover County, NC .........202,667
New Orleans city, LA ................ 343,829
New Smyrna Beach city, FL ....... 22,464
Newberg city, OR ...................... 22,068
Newport Beach city, CA ............. 85,186
Newport News city, VA ............ 180,719
Newton city, IA .......................... 15,254
Noblesville city, IN..................... 51,969
Nogales city, AZ ......................... 20,837
Norfolk city, VA ........................242,803
Northglenn city, CO ................... 35,789
Novato city, CA ......................... 51,904
Novi city, MI .............................. 55,224
O'Fallon city, IL ......................... 28,281
O'Fallon city, MO ....................... 79,329
Oak Park village, IL ..................... 51,878
Oakland Park city, FL ................. 41,363
Oakley city, CA........................... 35,432
Ogdensburg city, NY .................. 11,128
Oklahoma City city, OK ............579,999
Olathe city, KS ......................... 125,872
Old Town city, ME ....................... 7,840
Olmsted County, MN .............. 144,248
Olympia city, WA ...................... 46,478
Orland Park village, IL ................ 56,767
Oshkosh city, WI ....................... 66,083
Otsego County, MI .................... 24,164
Overland Park city, KS ............... 173,372
Oviedo city, FL ........................... 33,342
Paducah city, KY ....................... 25,024
Palm Coast city, FL ..................... 75,180
Palo Alto city, CA ...................... 64,403
Papillion city, NE ....................... 18,894
Park City city, UT.......................... 7,558
Parker town, CO .........................45,297
Parkland city, FL........................ 23,962
Pasadena city, CA..................... 137,122
Pasco city, WA ........................... 59,781
Pasco County, FL..................... 464,697
Pearland city, TX ........................91,252
Peoria city, AZ.......................... 154,065
Peoria city, IL ........................... 115,007
Peoria County, IL ..................... 186,494
Petoskey city, MI ......................... 5,670
The City of Edina 2015 Quality of Life Survey
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112
Pflugerville city, TX ....................46,936
Phoenix city, AZ .................... 1,445,632
Pinal County, AZ ....................... 375,770
Pinehurst village, NC .................. 13,124
Piqua city, OH ............................ 20,522
Pitkin County, CO ...................... 17,148
Platte City city, MO ......................4,691
Plymouth city, MN ..................... 70,576
Pocatello city, ID ........................ 54,255
Polk County, IA ........................ 430,640
Port Huron city, MI ..................... 30,184
Port Orange city, FL ...................56,048
Portland city, OR ......................583,776
Post Falls city, ID ........................ 27,574
Prince William County, VA ....... 402,002
Prior Lake city, MN .................... 22,796
Provo city, UT .......................... 112,488
Pueblo city, CO ........................ 106,595
Purcellville town, VA .................... 7,727
Queen Creek town, AZ ............... 26,361
Radnor township, PA ..................31,531
Ramsey city, MN ........................ 23,668
Rapid City city, SD ..................... 67,956
Raymore city, MO ...................... 19,206
Redmond city, WA ..................... 54,144
Rehoboth Beach city, DE .............. 1,327
Reno city, NV ........................... 225,221
Reston CDP, VA ......................... 58,404
Richmond city, CA .................... 103,701
Richmond Heights city, MO..........8,603
Rifle city, CO ................................ 9,172
River Falls city, WI ...................... 15,000
Riverdale city, UT ........................ 8,426
Riverside city, CA ...................... 303,871
Riverside city, MO ........................ 2,937
Rochester Hills city, MI ............... 70,995
Rock Hill city, SC ........................ 66,154
Rockford city, IL ........................152,871
Rockville city, MD ...................... 61,209
Rogers city, MN ........................... 8,597
Rolla city, MO ............................ 19,559
Roselle village, IL ....................... 22,763
Roswell city, GA ......................... 88,346
Round Rock city, TX ................... 99,887
Royal Oak city, MI ...................... 57,236
Saco city, ME ............................. 18,482
Sahuarita town, AZ .................... 25,259
Sammamish city, WA ................. 45,780
San Anselmo town, CA ............... 12,336
San Antonio city, TX .............. 1,327,407
San Carlos city, CA .................... 28,406
San Diego city, CA .................1,307,402
San Francisco city, CA .............. 805,235
San Jose city, CA ...................... 945,942
San Juan County, NM ............... 130,044
San Marcos city, CA ................... 83,781
San Marcos city, TX................... 44,894
San Rafael city, CA ...................... 57,713
Sandy Springs city, GA ............... 93,853
Sanford city, FL.......................... 53,570
Sangamon County, IL............... 197,465
Santa Clarita city, CA ............... 176,320
Santa Fe County, NM ............... 144,170
Santa Monica city, CA ................ 89,736
Sarasota County, FL ................. 379,448
Savage city, MN ......................... 26,911
Scarborough CDP, ME ................. 4,403
Schaumburg village, IL .............. 74,227
Scott County, MN .................... 129,928
Scottsdale city, AZ ................... 217,385
Seaside city, CA ......................... 33,025
SeaTac city, WA ........................ 26,909
Sevierville city, TN ..................... 14,807
Shawnee city, KS ....................... 62,209
Sheboygan city, WI .................... 49,288
Shoreview city, MN ................... 25,043
Shorewood city, MN .....................7,307
Shorewood village, IL .................15,615
Shorewood village, WI ................13,162
Sioux Center city, IA .................... 7,048
Sioux Falls city, SD....................153,888
Skokie village, IL ........................ 64,784
Snellville city, GA ....................... 18,242
Snowmass Village town, CO ........ 2,826
South Kingstown town, RI.......... 30,639
South Lake Tahoe city, CA ......... 21,403
South Portland city, ME ............. 25,002
Southborough town, MA ............. 9,767
Southlake city, TX ..................... 26,575
Sparks city, NV .......................... 90,264
Spokane Valley city, WA ............ 89,755
Spring Hill city, KS ....................... 5,437
Springboro city, OH ................... 17,409
Springfield city, MO ................. 159,498
Springfield city, OR.................... 59,403
Springville city, UT..................... 29,466
St. Charles city, IL ...................... 32,974
St. Cloud city, FL ........................ 35,183
St. Cloud city, MN ...................... 65,842
St. Joseph city, MO .................... 76,780
St. Louis County, MN ............... 200,226
St. Louis Park city, MN ............... 45,250
Stallings town, NC ...................... 13,831
State College borough, PA ......... 42,034
Steamboat Springs city, CO ....... 12,088
Sterling Heights city, MI........... 129,699
Sugar Grove village, IL ................. 8,997
Sugar Land city, TX..................... 78,817
Summit city, NJ ..........................21,457
Summit County, UT ................... 36,324
Sunnyvale city, CA ................... 140,081
Surprise city, AZ ....................... 117,517
Suwanee city, GA ....................... 15,355
Tacoma city, WA ...................... 198,397
Takoma Park city, MD ................ 16,715
Tamarac city, FL ........................ 60,427
Temecula city, CA .................... 100,097
Tempe city, AZ ......................... 161,719
Temple city, TX ......................... 66,102
The Woodlands CDP, TX ............ 93,847
Thornton city, CO ..................... 118,772
Thousand Oaks city, CA ........... 126,683
Tigard city, OR .......................... 48,035
Tracy city, CA ............................ 82,922
Tualatin city, OR ........................ 26,054
Tulsa city, OK .......................... 391,906
Twin Falls city, ID ....................... 44,125
Tyler city, TX ............................. 96,900
Umatilla city, OR ......................... 6,906
Upper Arlington city, OH ............ 33,771
Urbandale city, IA ...................... 39,463
Vail town, CO .............................. 5,305
Vancouver city, WA .................. 161,791
Vestavia Hills city, AL ................. 34,033
Victoria city, MN .......................... 7,345
Virginia Beach city, VA ............. 437,994
Wake Forest town, NC ................ 30,117
Walnut Creek city, CA................. 64,173
Washington County, MN .......... 238,136
Washington town, NH .................. 1,123
Washoe County, NV ................. 421,407
Watauga city, TX ........................ 23,497
Wauwatosa city, WI ................... 46,396
Waverly city, IA ........................... 9,874
Weddington town, NC ................. 9,459
Wentzville city, MO ................... 29,070
West Carrollton city, OH ............. 13,143
West Chester borough, PA .........18,461
West Des Moines city, IA ........... 56,609
West Richland city, WA .............. 11,811
Western Springs village, IL ......... 12,975
Westerville city, OH.................... 36,120
Westlake town, TX ......................... 992
Westminster city, CO ............... 106,114
Weston town, MA ...................... 11,261
White House city, TN.................. 10,255
Wichita city, KS ........................ 382,368
Williamsburg city, VA ................ 14,068
Wilmington city, NC ................. 106,476
Wilsonville city, OR ................... 19,509
Winchester city, VA ................... 26,203
Windsor town, CO ..................... 18,644
Windsor town, CT...................... 29,044
Winnetka village, IL .................... 12,187
Winston-Salem city, NC ........... 229,617
Winter Garden city, FL............... 34,568
Woodbury city, MN ....................61,961
Woodland city, CA..................... 55,468
Woodland city, WA ..................... 5,509
Wrentham town, MA .................. 10,955
Yakima city, WA ......................... 91,067
York County, VA........................ 65,464
Yorktown town, IN ...................... 9,405
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113
MINNESOTA COMMUNITIES BENCHMARK COMPARISONS
TABLE 144: QUESTION 1
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
How would you rate the quality of
life in Edina? 96% 1 26 Higher
TABLE 145: QUESTION 2
Percent
positive Rank
Number of
communities in
comparison
Comparison to
benchmark
Overall feeling of safety in Edina 96% 4 14 Similar
Overall ease of getting to the places you usually
have to visit 88% 2 9 Similar
Quality of overall natural environment in Edina 88% 6 13 Similar
Overall established “built environment” of Edina
(including overall design, buildings, parks and
transportation systems)
81% 3 7 Similar
Health and wellness opportunities in Edina 90% 3 8 Similar
Overall opportunities for education and
enrichment 94% 1 7 Higher
Overall economic health of Edina 91% 1 8 Higher
Sense of community 73% 2 17 Similar
Overall image or reputation of Edina 86% 4 18 Higher
Neighborliness of residents in Edina 76% 2 5 Similar
TABLE 146: QUESTION 3
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Recommend living in Edina to
someone who asks 92% 6 11 Similar
Remain in Edina for the next five
years 89% 5 11 Similar
TABLE 147: QUESTION 7
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
In your
neighborhood 96% 1 8 Higher
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114
TABLE 148: QUESTION 10
Percent
positive Rank Number of communities
in comparison
Comparison to
benchmark
Traffic flow on major streets 58% 9 12 Similar
Ease of public parking 68% 3 5 Similar
Ease of travel by car in Edina 83% 4 14 Similar
Ease of travel by public transportation in
Edina 37% 7 7 Similar
Ease of travel by bicycle in Edina 47% 13 13 Lower
Ease of walking in Edina 60% 13 14 Similar
Availability of paths and walking trails 58% 13 13 Lower
Air quality 92% 6 9 Similar
Cleanliness of Edina 95% 4 12 Similar
Public places where people want to spend
time 84% 3 7 Similar
Variety of housing options 59% 12 14 Similar
Availability of affordable quality housing 36% 19 20 Lower
Fitness opportunities (including exercise
classes and paths or trails, etc.) 71% 6 7 Similar
Recreational opportunities 76% 13 20 Similar
K-12 education 94% 1 12 Much higher
Adult educational opportunities 85% 1 5 Higher
Opportunities to attend cultural/arts/music
activities 74% 2 11 Higher
Employment opportunities 63% 4 18 Higher
Shopping opportunities 90% 1 14 Much higher
Cost of living in Edina 46% 4 6 Similar
Overall quality of business and service
establishments in Edina 86% 3 12 Higher
Opportunities to participate in social events
and activities 70% 4 8 Similar
Opportunities to volunteer 70% 5 11 Similar
Opportunities to participate in community
matters 62% 6 9 Similar
Openness and acceptance of the community
toward people of diverse backgrounds 51% 11 15 Similar
The City of Edina 2015 Quality of Life Survey
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115
TABLE 149: QUESTION 13
Percent
positive Rank
Number of
communities in
comparison
Comparison to
benchmark
Police services 90% 6 20 Similar
Fire services 98% 1 19 Similar
Ambulance or emergency medical services 98% 2 12 Similar
Crime prevention 87% 3 14 Similar
Fire prevention and education 85% 4 13 Similar
Traffic enforcement 75% 6 13 Similar
Street repair 49% 14 24 Similar
Street cleaning 72% 6 15 Similar
Street lighting 69% 10 20 Similar
Snow removal 87% 1 33 Higher
Sidewalk maintenance 69% 8 14 Similar
Traffic signal timing 58% 7 12 Similar
Bus or transit services 57% 5 7 Similar
Garbage collection 84% 6 9 Similar
Recycling 88% 8 17 Similar
Yard waste pick-up 85% 1 8 Similar
Storm drainage 78% 10 15 Similar
Drinking water 69% 20 21 Similar
Sewer services 83% 12 22 Similar
Utility billing 77% 4 6 Similar
City parks 93% 7 18 Similar
Recreation programs or classes 85% 3 17 Similar
Recreation centers or facilities 84% 6 16 Similar
Land use, planning and zoning 57% 10 16 Similar
Code enforcement (weeds, abandoned buildings,
etc.) 63% 5 13 Similar
Animal control 77% 3 20 Similar
Economic development 76% 3 14 Higher
Public health services 84% 2 9 Higher
Public library services 97% 3 13 Similar
Public information services 82% 2 10 Similar
Cable television 49% 4 7 Similar
Emergency preparedness (services that prepare
the community for natural disasters or other
emergency situations)
72% 6 14 Similar
Edina open space 70% 7 7 Similar
Overall quality of services provided by the City of
Edina 87% 5 25 Similar
The City of Edina 2015 Quality of Life Survey
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116
TABLE 150: QUESTION 18
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
The value of services for the taxes paid to
Edina 78% 1 29 Higher
The job Edina government does at
welcoming citizen involvement 64% 4 15 Similar
Overall confidence in Edina government 72% 3 7 Similar
Generally acting in the best interest of
the community 72% 3 7 Similar
Treating all residents fairly 70% 3 7 Similar
TABLE 151: QUESTION 29
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Overall quality of the City of
Edina website 73% 2 8 Similar
TABLE 152: QUESTION 31
Percent
positive Rank Number of communities in
comparison
Comparison to
benchmark
Knowledge 93% 5 16 Similar
Courtesy 86% 4 6 Similar
Responsiveness 84% 8 16 Similar
Overall customer
service 87% 6 23 Similar
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117
COMMUNITIES INCLUDED IN MINNESOTA COMPARISONS
The communities included in the Edina comparisons are listed on the following pages along with their
population according to the 2010 Census.
Albert Lea city, MN ................................................................................... 18,016
Beltrami County, MN ............................................................................... 44,442
Blaine city, MN ......................................................................................... 57,186
Bloomington city, MN .............................................................................. 82,893
Chanhassen city, MN ............................................................................... 22,952
Coon Rapids city, MN................................................................................ 61,476
Dakota County, MN ................................................................................ 398,552
Duluth city, MN ....................................................................................... 86,265
East Grand Forks city, MN .......................................................................... 8,601
Eden Prairie city, MN ................................................................................ 60,797
Elk River city, MN .................................................................................... 22,974
Elko New Market city, MN ..........................................................................4,110
Golden Valley city, MN ............................................................................. 20,371
Hopkins city, MN ...................................................................................... 17,591
Hutchinson city, MN ................................................................................. 14,178
Lakeville city, MN .....................................................................................55,954
Mankato city, MN .....................................................................................39,309
Maple Grove city, MN ............................................................................... 61,567
Minneapolis city, MN .............................................................................. 382,578
New Brighton city, MN .............................................................................21,456
Olmsted County, MN ............................................................................. 144,248
Plymouth city, MN .................................................................................... 70,576
Prior Lake city, MN .................................................................................. 22,796
Ramsey city, MN...................................................................................... 23,668
Rogers city, MN ......................................................................................... 8,597
Savage city, MN........................................................................................26,911
Scott County, MN .................................................................................. 129,928
Shoreview city, MN...................................................................................25,043
Shorewood city, MN ................................................................................... 7,307
St. Cloud city, MN .................................................................................... 65,842
St. Louis County, MN ............................................................................. 200,226
St. Louis Park city, MN ............................................................................. 45,250
Victoria city, MN ......................................................................................... 7,345
Washington County, MN ......................................................................... 238,136
Woodbury city, MN...................................................................................61,961
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118
APPENDIX F: SURVEY METHODOLOGY
DEVELOPING THE QUESTIONNAIRE
The City of Edina 2015 Quality of Life Survey was first administered in 2011. General citizen surveys, such as this
one, ask recipients their perspectives about the quality of life in the city, their use of city amenities, their opinion
on policy issues facing the city and their assessment of city service delivery. The 2015 survey instrument was
developed by starting with the version from the previous implementation in 2013. A list of topics was generated
for new questions; topics and questions were modified to find those that were the best fit for the 2015
questionnaire. In an iterative process between City staff and NRC staff, a final five-page questionnaire was
created.
SELECTING SURVEY RECIPIENTS
“Sampling” refers to the method by which survey recipients are chosen. The “sample” refers to all those who were
given a chance to participate in the survey. All households located in Edina’s boundaries were eligible for the
survey. Because local governments or organizations generally do not have inclusive lists of all the residences in
the community (tax assessor and utility billing databases often omit rental units), lists from the United States
Postal Service (USPS), updated every three months, usually provide the best representation of all households in a
specific geographic location. NRC used the USPS data to select the survey recipients.
A larger list than needed was pulled so that a process referred to as “geocoding” could be used to eliminate
addresses from the list that were outside Edina’s boundaries. Geocoding is a computerized process in which
addresses are compared to electronically mapped boundaries and coded as inside or outside desired boundaries;
in this case, within Edina. All addresses determined to be outside the study boundaries were eliminated from the
list of potential households. Each address identified as being within city boundaries was further identified as
being within the northeast, northwest, southeast or southwest quadrant of the city. A random selection was
made of the remaining addresses to create a mailing list of 1,500 addresses, distributed proportionately between
the geographic quadrants.
Attached units were over sampled as residents of this type of housing typically respond at lower rates to surveys
than do those in detached housing units.
An individual within each household was randomly selected to complete the survey using the birthday method.
The birthday method selects a person within the household by asking the “person whose birthday has most
recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has
no relationship to the way people respond to surveys. This instruction was contained in the cover letter
accompanying the questionnaire.
SURVEY ADMINISTRATION AND RESPONSE RATE
Each selected household was contacted three times. First, a prenotification announcement was sent, informing
the household members that they had been selected to participate in the City of Edina Quality of Life Survey.
Approximately one week after mailing the prenotification, each household was mailed a survey containing a
cover letter signed by the City Manager enlisting participation. The packet also contained a postage-paid return
envelope in which the survey recipients could return the completed questionnaire directly to NRC. A reminder
letter and survey, scheduled to arrive one to two weeks after the first survey, was the final contact. The second
cover letter asked those who had not completed the survey to do so and those who had already done so to refrain
from turning in another survey. Each wave of the cover letter accompanying the survey included a web link for
residents to visit if they preferred to take the survey online.
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119
The mailings were sent in May and June, 2015. Completed surveys were collected over the following five weeks.
About 4% of the 1,500 surveys mailed were returned because the housing unit was vacant or the postal service
was unable to deliver the survey as addressed. Of the 1,444 households presumed to have received a survey, 512
completed the survey (37 of which were completed online), providing a response rate of 35%. Response rates by
geographic quadrant ranged from a low of 25% in the southeast quadrant to a high of 47% in the northeast
quadrant of the city.
RESPONSE RATE BY QUADRANT
Geographic Quadrant Number Mailed Number Undeliverable Number Returned Response Rate
Northeast 293 10 134 47%
Northwest 395 7 164 42%
Southeast 582 32 139 25%
Southwest 230 7 79 35%
Overall 1500 56 516 35%
MARGIN OF ERROR
The 95% confidence interval (or “margin of error”) quantifies the “sampling error” or precision of the estimates
made from the survey results. A 95% confidence interval can be calculated for any sample size, and indicates that
in 95 of 100 surveys conducted like this one, for a particular item, a result would be found that is within four
percentage points of the result that would be found if everyone in the population of interest was surveyed. The
practical difficulties of conducting any resident survey may introduce other sources of error in addition to
sampling error. Despite best efforts to boost participation and ensure potential inclusion of all households, some
selected households will decline participation in the survey (referred to as non-response error) and some eligible
households may be unintentionally excluded from the listed sources for the sample (referred to as coverage
error).
While the margin of error for the survey is generally no greater than plus or minus four percentage points around
any given percent reported for the entire sample, results for subgroups will have wider confidence intervals.
Where estimates are given for subgroups, they are less precise. For each subgroup from the survey, the margin of
error rises to as much as plus or minus 10% for a sample size of 100 completed surveys.
SURVEY PROCESSING (DATA ENTRY)
Mailed surveys were returned via postage-paid business reply envelopes. Once received, staff assigned a unique
identification number to each questionnaire. Additionally, each survey was reviewed and “cleaned” as necessary.
For example, a question may have asked a respondent to pick two items out of a list of five, but the respondent
checked three; staff would choose randomly two of the three selected items to be coded in the dataset.
Once all surveys were assigned a unique identification number, they were entered into an electronic dataset. This
dataset is subject to a data entry protocol of “key and verify,” in which survey data were entered twice into an
electronic dataset and then compared. Discrepancies were evaluated against the original survey form and
corrected. Range checks as well as other forms of quality control were also performed.
WEIGHTING THE DATA
The primary objective of weighting survey data is to make the survey sample reflective of the larger population of
the community. This is done by: 1) reviewing the sample demographics and comparing them to the population
norms from the most recent Census or other sources and 2) comparing the responses to different questions for
demographic subgroups. The demographic characteristics that are least similar to the Census and yield the most
different results are the best candidates for data weighting. A special software program using mathematical
algorithms is used to calculate the appropriate weights. Several different weighting “schemes” are tested to
The City of Edina 2015 Quality of Life Survey
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120
ensure the best fit for the data. The variables used for weighting were respondent gender, age, race, ethnicity,
housing unit type (attached or detached), housing tenure (rent or own) and geographic location of respondents
residency. The results of the weighting scheme are presented in the following table.
2015 EDINA QUALITY OF LIFE SURVEY WEIGHTING TABLE
Characteristic Population Norm Unweighted Data Weighted Data
Housing
Rent home 25% 13% 24%
Own home 75% 87% 76%
Detached unit 59% 57% 59%
Attached unit 41% 43% 41%
Race and Ethnicity
White 90% 92% 89%
Not white 10% 8% 11%
Not Hispanic 98% 98% 98%
Hispanic 2% 2% 2%
Sex and Age
Female 54% 59% 53%
Male 46% 41% 47%
18-34 years of age 18% 4% 15%
35-54 years of age 37% 24% 37%
55+ years of age 45% 72% 48%
Females 18-34 9% 2% 9%
Females 35-54 19% 14% 19%
Females 55+ 26% 42% 25%
Males 18-34 9% 2% 7%
Males 35-54 18% 9% 17%
Males 55+ 19% 30% 23%
Geographic Quadrant
Northeast 22% 26% 23%
Northwest 29% 32% 30%
Southeast 32% 27% 31%
Southwest 17% 15% 17%
ANALYZING THE DATA
The electronic dataset was analyzed by NRC staff using the Statistical Package for the Social Sciences (SPSS).
For the most part, frequency distribution ratings are presented in the body of the report. A complete set of
frequencies for each survey question is presented in Appendix B: Complete Survey Frequencies.
Also included are results by respondent characteristics (Appendix D: Responses to Selected Survey Questions by
Respondent Characteristics). Chi-square or ANOVA tests of significance were applied to these breakdowns of
selected survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that
differences observed between groups are due to chance; or in other words, a greater than 95% probability that the
differences observed in the selected categories of the sample represent “real” differences among those
The City of Edina 2015 Quality of Life Survey
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121
populations. Where differences between subgroups are statistically significant, they have been marked with grey
shading in the appendices.
Comparing to Previous Survey Results
For reporting comparability, the “don’t know” responses from past years data were removed in order to match
the reporting of the 2015 data which shows the percentages without “don’t know” to focus on the results from
those who had an opinion about a particular service or activity.
Edina’s survey data were collected by phone in 2013 and prior. In 2015, the City switched data collection from
phone to mail. Research is clear that a change in the method of survey data collection, by itself, will result in a
change in results if the shift is from telephone administration to self-administration or vice versa. The change
occurs even without change in resident perspectives and is attributed to the different environment that a survey
respondent confronts when providing answers to a person on the telephone compared to offering private
anonymous opinions. Questions by phone elicit more positive, optimistic, socially-desirable responses than do
the same questions asked on a written self-administered questionnaire. The self-administered questionnaire
brings out more candid responses.
As a consequence of the switch in methodology, a general decline in ratings was both expected and observed; an
average of about 12 percentage points (after the removal of “don’t know” responses). Thus, NRC adjusted down
the findings from 2013 and prior by this average difference for the most extreme differences in order to maximize
the comparability of results over time. This way the reported trendline data are not influenced by the decline that
is attributable to the change in data collection mode from phone to mail.
While the adjusted findings for data prior to 2013 reasonably control for the expected change from phone to mail
data collection, the comparability of data over time does have some limitations. Not only is there sampling error
in each survey administration, but also, the methods change occurred after a two-year gap in survey
administrations and some question wording was inconsistent among survey years.
Because of the overall shift in the methodology and related survey changes, NRC recommends that any change in
ratings or reported behaviors be viewed with caution and that Edina consider differences of more than 10
percentage points from previous years to be large enough to signal a genuine change in opinion from 2013.
Differences that do not reach this threshold should not be considered changes worthy of further interpretation.
The City of Edina 2015 Quality of Life Survey
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122
APPENDIX G: SURVEY MATERIALS
The following pages contain copies of the survey materials sent to randomly selected households within the City
of Edina.
Dear Edina Resident,
It won’t take much of your time to make a big difference!
Your household has been randomly selected to participate in a survey
about your community. Your survey will arrive in a few days.
Thank you for helping create a better community!
Sincerely,
Scott H. Neal
City Manager
Dear Edina Resident,
It won’t take much of your time to make a big difference!
Your household has been randomly selected to participate in a survey
about your community. Your survey will arrive in a few days.
Thank you for helping create a better community!
Sincerely,
Scott H. Neal
City Manager
Dear Edina Resident,
It won’t take much of your time to make a big difference!
Your household has been randomly selected to participate in a survey
about your community. Your survey will arrive in a few days.
Thank you for helping create a better community!
Sincerely,
Scott H. Neal
City Manager
Dear Edina Resident,
It won’t take much of your time to make a big difference!
Your household has been randomly selected to participate in a survey
about your community. Your survey will arrive in a few days.
Thank you for helping create a better community!
Sincerely,
Scott H. Neal
City Manager
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
www.EdinaMN.gov • 952-927-8861 • Fax 952-826-0390
May 2015
Dear Edina Resident:
Please help us shape the future of Edina! You have been randomly selected to participate in the 2015 Quality of Life
Survey.
Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially
since your household is one of only a small number of households being surveyed. Your feedback will help Edina make
decisions that affect our community.
A few things to remember:
Your responses are completely anonymous.
In order to hear from a diverse group of residents, the adult 18 years or older in your household who most
recently had a birthday should complete this survey.
You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the
survey online at:
www.n-r-c.com/survey/edina.htm
If you have any questions about the survey, please call the Communications & Technology Services Department at
952-833-9520.
Thank you for your time and participation!
Sincerely,
Scott H. Neal
City Manager
ENC
www.EdinaMN.gov • 952-927-8861 • Fax 952-826-0390
May 2015
Dear Edina Resident:
Here’s a second chance if you haven’t already responded to the 2015 Quality of Life Survey! (If you completed it and
sent it back, we thank you for your time and ask you to recycle this survey. Please do not respond twice.)
Please help us shape the future of Edina! You have been randomly selected to participate in the 2015 Quality of Life
Survey.
Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially
since your household is one of only a small number of households being surveyed. Your feedback will help Edina make
decisions that affect our community.
A few things to remember:
Your responses are completely anonymous.
In order to hear from a diverse group of residents, the adult 18 years or older in your household who most
recently had a birthday should complete this survey.
You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the
survey online at:
www.n-r-c.com/survey/edina.htm
If you have any questions about the survey, please call the Communications & Technology Services Department at
952-833-9520.
Thank you for your time and participation!
Sincerely,
Scott H. Neal
City Manager
ENC
The City of Edina 2015 Quality of Life Survey
Page 1 of 5
Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a
birthday. The adult’s year of birth does not matter. Please select the response (by circling the number or checking the box)
that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group
form only.
1. How would you rate the quality of life in Edina?
Excellent Good Fair Poor Don’t know
2. Please rate each of the following characteristics as they relate to Edina as a whole:
Excellent Good Fair Poor Don’t know
Overall feeling of safety in Edina ....................................................................... 1 2 3 4 5
Overall ease of getting to the places you usually have to visit ............................ 1 2 3 4 5
Quality of overall natural environment in Edina ............................................... 1 2 3 4 5
Overall established “built environment” of Edina (including overall design,
buildings, parks and transportation systems) .................................................. 1 2 3 4 5
Health and wellness opportunities in Edina ....................................................... 1 2 3 4 5
Overall opportunities for education and enrichment......................................... 1 2 3 4 5
Overall economic health of Edina ..................................................................... 1 2 3 4 5
Sense of community ........................................................................................... 1 2 3 4 5
Overall image or reputation of Edina ................................................................ 1 2 3 4 5
Neighborliness of residents in Edina .................................................................. 1 2 3 4 5
3. Please indicate how likely or unlikely you are to do each of the following:
Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recommend living in Edina to someone who asks ................................. 1 2 3 4 5
Remain in Edina for the next five years.................................................. 1 2 3 4 5
4. Why did you choose to live in Edina? (Please check all that apply.)
Family lives here/ born or raised here Affordable housing Amenities (e.g., parks, library, etc.)
Job was here (or nearby) Attractive community Good neighborhoods
Good schools Safe community Other
5. What one thing do you like most, if anything, about living in Edina?
______________________________________________________________________________________________________
6. What would you say is the most serious issue facing Edina at this time?
______________________________________________________________________________________________________
7. Please rate how safe or unsafe you feel:
Very Somewhat Neither safe Somewhat Very Don’t
safe safe nor unsafe unsafe unsafe know
In your neighborhood ........................................................... 1 2 3 4 5 6
In the 50th and France area (downtown area) ....................... 1 2 3 4 5 6
In the Southdale area ............................................................ 1 2 3 4 5 6
8. Which of the following, if any, would make you more likely to ride a bicycle in Edina? (Please check all that apply.)
If I felt more confident on my bike
If I felt safer from crime
If motorists drove slower and respected cyclists
If there were more well-marked greenways and off-road paths
If there were more on-road facilities such as bike lanes
If street/road conditions were better, such as smooth pavement and less debris
If there were wider roads for riding or roads had paved shoulders
9. Which of the following, if any, would make you more likely to walk in Edina? (Please check all that apply.)
If I felt safer from crime
If motorists drove slower
If there were more sidewalks along streets
If there were more paths and trails designated for walking
If street lighting was better
If there were more crosswalks
If condition of existing sidewalks were better
The City of Edina 2015 Quality of Life Survey
Page 2 of 5
10. Please rate each of the following characteristics as they relate to Edina as a whole:
Excellent Good Fair Poor Don’t know
Traffic flow on major streets .............................................................................. 1 2 3 4 5
Ease of public parking ........................................................................................ 1 2 3 4 5
Ease of travel by car in Edina ............................................................................ 1 2 3 4 5
Ease of travel by public transportation in Edina ................................................ 1 2 3 4 5
Ease of travel by bicycle in Edina ...................................................................... 1 2 3 4 5
Ease of walking in Edina .................................................................................... 1 2 3 4 5
Availability of paths and walking trails .............................................................. 1 2 3 4 5
Air quality .......................................................................................................... 1 2 3 4 5
Cleanliness of Edina ........................................................................................... 1 2 3 4 5
Public places where people want to spend time ................................................. 1 2 3 4 5
Variety of housing options ................................................................................. 1 2 3 4 5
Availability of affordable quality housing .......................................................... 1 2 3 4 5
Fitness opportunities (including exercise classes and paths or trails, etc.) .......... 1 2 3 4 5
Recreational opportunities ................................................................................. 1 2 3 4 5
K-12 education .................................................................................................. 1 2 3 4 5
Adult educational opportunities ......................................................................... 1 2 3 4 5
Opportunities to attend cultural/arts/music activities ...................................... 1 2 3 4 5
Employment opportunities ................................................................................ 1 2 3 4 5
Shopping opportunities ...................................................................................... 1 2 3 4 5
Cost of living in Edina ....................................................................................... 1 2 3 4 5
Overall quality of business and service establishments in Edina ........................ 1 2 3 4 5
Overall quality of commercial redevelopment in Edina .................................... 1 2 3 4 5
Overall quality of residential redevelopment in Edina ...................................... 1 2 3 4 5
Opportunities to participate in social events and activities ................................ 1 2 3 4 5
Opportunities to volunteer ................................................................................. 1 2 3 4 5
Opportunities to participate in community matters .......................................... 1 2 3 4 5
Openness and acceptance of the community toward people of
diverse backgrounds ....................................................................................... 1 2 3 4 5
11. In the last 12 months, about how many times, if ever, have you or other household members used any of the
following Edina Parks and Recreation Department amenities?
Once or 3 to 12 13 to 26 More than
Never twice times times 26 times
Trails .................................................................................................................. 1 2 3 4 5
Neighborhood parks .......................................................................................... 1 2 3 4 5
Large community athletic fields ......................................................................... 1 2 3 4 5
Edinborough Park .............................................................................................. 1 2 3 4 5
Centennial Lakes Park ....................................................................................... 1 2 3 4 5
The Aquatic Center ........................................................................................... 1 2 3 4 5
The Senior Center ............................................................................................. 1 2 3 4 5
Braemar Arena (Ice arena) ................................................................................. 1 2 3 4 5
The Edina Art Center ........................................................................................ 1 2 3 4 5
Braemar Golf Course ......................................................................................... 1 2 3 4 5
Braemar Golf Dome .......................................................................................... 1 2 3 4 5
Braemar Field (sports dome) .............................................................................. 1 2 3 4 5
12. Please rate each of the following Edina Parks and Recreation Department amenities:
Excellent Good Fair Poor Don’t know
Trails .................................................................................................................. 1 2 3 4 5
Neighborhood parks .......................................................................................... 1 2 3 4 5
Large community athletic fields ......................................................................... 1 2 3 4 5
Edinborough Park .............................................................................................. 1 2 3 4 5
Centennial Lakes Park ....................................................................................... 1 2 3 4 5
The Aquatic Center ........................................................................................... 1 2 3 4 5
The Senior Center ............................................................................................. 1 2 3 4 5
Braemar Arena (Ice arena) ................................................................................. 1 2 3 4 5
The Edina Art Center ........................................................................................ 1 2 3 4 5
Braemar Golf Course ......................................................................................... 1 2 3 4 5
Braemar Golf Dome .......................................................................................... 1 2 3 4 5
Braemar Field (sports dome) .............................................................................. 1 2 3 4 5
The City of Edina 2015 Quality of Life Survey
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13. Please rate the quality of each of the following services in Edina:
Excellent Good Fair Poor Don’t know
Police services .................................................................................................... 1 2 3 4 5
Fire services ........................................................................................................ 1 2 3 4 5 Ambulance or emergency medical services ....................................................... 1 2 3 4 5
Crime prevention ............................................................................................... 1 2 3 4 5
Fire prevention and education ........................................................................... 1 2 3 4 5 Traffic enforcement ........................................................................................... 1 2 3 4 5
Street repair ....................................................................................................... 1 2 3 4 5 Street cleaning ................................................................................................... 1 2 3 4 5
Street lighting ..................................................................................................... 1 2 3 4 5
Snow removal .................................................................................................... 1 2 3 4 5 Sidewalk maintenance ....................................................................................... 1 2 3 4 5
Traffic signal timing ........................................................................................... 1 2 3 4 5
Bus or transit services ......................................................................................... 1 2 3 4 5
Garbage collection ............................................................................................. 1 2 3 4 5
Recycling ........................................................................................................... 1 2 3 4 5 Yard waste pick-up ............................................................................................ 1 2 3 4 5
Storm drainage .................................................................................................. 1 2 3 4 5
Drinking water ................................................................................................... 1 2 3 4 5 Sewer services .................................................................................................... 1 2 3 4 5
Utility billing ...................................................................................................... 1 2 3 4 5
City parks ........................................................................................................... 1 2 3 4 5
Park maintenance .............................................................................................. 1 2 3 4 5
Condition of trails and sidewalks ....................................................................... 1 2 3 4 5 Recreation programs or classes .......................................................................... 1 2 3 4 5
Recreation centers or facilities ........................................................................... 1 2 3 4 5
Land use, planning and zoning .......................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5
Animal control ................................................................................................... 1 2 3 4 5 Economic development ..................................................................................... 1 2 3 4 5
Public health services ......................................................................................... 1 2 3 4 5
Public library services ........................................................................................ 1 2 3 4 5 Public information services ................................................................................ 1 2 3 4 5
Cable television .................................................................................................. 1 2 3 4 5
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) ............................................. 1 2 3 4 5
Edina open space ............................................................................................... 1 2 3 4 5 City-sponsored special events ............................................................................ 1 2 3 4 5
Overall quality of services provided by the City of Edina .................................. 1 2 3 4 5
14. Thinking about your property taxes in comparison with neighboring cities, do you consider property taxes in
Edina to be…?
Very high Somewhat high About average Somewhat low Very low Don’t know
15. To what extent would you support or oppose an increase in your property taxes to maintain City services at
their current level?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
16. All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are off
on the wrong track?
Right direction
Wrong track Why? _______________________________________________________________________________
Don’t know
17. Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this
community?
Yes
No Why? ______________________________________________________________________________________
Don’t know
18. Please rate the following categories of Edina government performance:
Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Edina ............................................... 1 2 3 4 5
The job Edina government does at welcoming citizen involvement .................. 1 2 3 4 5 Overall confidence in Edina government .......................................................... 1 2 3 4 5
Generally acting in the best interest of the community ..................................... 1 2 3 4 5 Treating all residents fairly ................................................................................ 1 2 3 4 5
The City of Edina 2015 Quality of Life Survey
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19. Please rate the following aspects of drinking water in Edina:
Excellent Good Fair Poor Don’t know
Appearance ........................................................................................................ 1 2 3 4 5
Taste .................................................................................................................. 1 2 3 4 5
Odor .................................................................................................................. 1 2 3 4 5
Hardness ............................................................................................................ 1 2 3 4 5
Reliability ........................................................................................................... 1 2 3 4 5 Safety ................................................................................................................. 1 2 3 4 5
20. How well, if at all, do you feel the City is managing tensions in the community related to residential
redevelopment in Edina?
Very well Somewhat well Somewhat poorly Very poorly Don’t know
21. The City of Edina owns and operates three municipal liquor stores. Profits from the liquor operations are
used for capital and public improvements and to offset operating costs of some recreation facilities. To what
extent do you support the City continuing to operate its municipal liquor stores?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
22. If you have purchased liquor, what portion of your business would you say goes to any one of the three Edina
municipal liquor stores?
All of my business Most of my business Some of my business None of my business Not applicable
23. Please rate your impression of each of the following:
Excellent Good Fair Poor Don’t know
Product selection ................................................................................................ 1 2 3 4 5
Prices of products ............................................................................................... 1 2 3 4 5 Layout, organization and presentation of the store ........................................... 1 2 3 4 5
Courtesy and friendliness of staff ....................................................................... 1 2 3 4 5
Knowledge of staff ............................................................................................. 1 2 3 4 5
24. Please rate how much of a problem, if at all, you feel each of the following is in Edina. Not a Minor Moderate Major Extreme Don’t
problem problem problem problem problem know
Traffic speeding in your neighborhood ......................................... 1 2 3 4 5 6
Stop sign violations in your neighborhood .................................... 1 2 3 4 5 6
Violent crime ................................................................................. 1 2 3 4 5 6 Drugs ............................................................................................. 1 2 3 4 5 6
Youth crimes .................................................................................. 1 2 3 4 5 6
Vandalism and property crimes ..................................................... 1 2 3 4 5 6 Identity theft .................................................................................. 1 2 3 4 5 6
Domestic abuse .............................................................................. 1 2 3 4 5 6
25. Most communities have one of two systems for garbage collection. To what extent do you support the City
changing from the current system in which residents may choose from several different haulers to a system
where the City chooses one hauler for the whole community?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
26. Please rate the extent to which you use each of the following as sources of information about Edina
government and its activities, if at all. Not a source Minor source Major source Don’t know
About Town City magazine .............................................................................. 1 2 3 4
Parks & Recreation Activities Directory .................................................................. 1 2 3 4
Edina Sun-Current newspaper ........................................................................... 1 2 3 4
Edition: Edina monthly insert in Edina Sun-Current newspaper ......................... 1 2 3 4
Star-Tribune newspaper ................................................................................... 1 2 3 4
City’s website (www.EdinaMN.gov)............................................................... 1 2 3 4 Edina Channels 16 or 813 ............................................................................. 1 2 3 4
City employees ............................................................................................... 1 2 3 4
City Council members ................................................................................... 1 2 3 4
Direct mail updates ........................................................................................ 1 2 3 4
Social media (e.g., Facebook, Twitter) ........................................................... 1 2 3 4
Blogs............................................................................................................... 1 2 3 4
NextDoor ....................................................................................................... 1 2 3 4 Online web stream videos on YouTube or Granicus .................................... 1 2 3 4
City Extra e-mail subscription service .............................................................. 1 2 3 4
Word of mouth from friends, family or neighbors ......................................... 1 2 3 4
27. To what extent do you find About Town to be an effective communication tool for keeping informed of City activities?
Very effective Somewhat effective Somewhat ineffective Very ineffective Don’t know
The City of Edina 2015 Quality of Life Survey
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28. Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months?
No go to question #30 Yes go to question #29
29. Please rate the following aspects of the Edina website.
Excellent Good Fair Poor Don’t know
Appearance ................................................................................................. 1 2 3 4 5 Online information and services offered ..................................................... 1 2 3 4 5 Ease of navigation/ability to find information ............................................ 1 2 3 4 5
Overall quality of the City of Edina website ............................................... 1 2 3 4 5
30. With which of the following departments have you had contact (email, in-person or phone) in the last 12
months? (Please select all that apply.)
I have not contacted the City go to question #D1 Parks and Recreation Public Works
General information I.T./Technology services Utilities
City Manager Planning/Economic Development Utility Billing
Police Building Inspections Street Maintenance
Fire Assessing Engineering
Health City Clerk Environmental Services
Human Resources Communications Other
31. Please rate your impression of City employees:
Excellent Good Fair Poor Don’t know
Knowledge ......................................................................................................... 1 2 3 4 5 Courtesy ............................................................................................................. 1 2 3 4 5
Responsiveness ................................................................................................... 1 2 3 4 5 Follow-up (got back to you or took action if needed) ......................................... 1 2 3 4 5
Overall customer service .................................................................................... 1 2 3 4 5
Our last questions are about you and your household. Again, all of your responses to this survey are completely anonymous and will be reported in group form only.
D1. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you
think the impact will be:
Very positive Somewhat positive Neutral Somewhat negative Very negative
D2. What is your employment status?
Working full time for pay
Working part time for pay
Unemployed, looking for paid work
Unemployed, not looking for paid work
Fully retired
D3. Do you work inside the boundaries of Edina?
Yes, outside the home Yes, from home
No
D4. How many years have you lived in Edina?
Less than 2 years 11-20 years
2-5 years More than 20 years
6-10 years
D5. Which best describes the building you live in?
One family house detached from any other houses
Building with two or more homes (duplex, townhome,
apartment or condominium)
Other
D6. Is this house or apartment...
Rented Owned
D7. About how much is your monthly housing cost
for the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners’ association (HOA) fees)? Less than $300 per month $1,000 - $1,499 per month
$300 - $599 per month $1,500 - $2,499 per month
$600 - $999 per month $2,500 or more per month
D8. Do any children 17 or under live in your
household?
No Yes
D9. Are you or any other members of your household
aged 65 or older?
No Yes
D10. How much do you anticipate your household’s
total income before taxes will be for the current
year? (Please include in your total income money
from all sources for all persons living in your
household.)
Less than $25,000 $100,000 to $149,999
$25,000 to $49,999 $150,000 or more
$50,000 to $99,999
Please respond to both questions D11 and D12:
D11. Are you Spanish, Hispanic or Latino?
No, not Spanish, Hispanic or Latino
Yes, I consider myself to be Spanish, Hispanic or
Latino
D12. What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
American Indian or Alaskan Native
Asian, Asian Indian or Pacific Islander
Black or African American
White
Other
D13. In which category is your age?
18-24 years 55-64 years
25-34 years 65-74 years
35-44 years 75 years or older
45-54 years
D14. What is your sex?
Female Male
Thank you for completing this survey. Please return
the completed survey in the postage-paid envelope to:
National Research Center, Inc.,
PO Box 549, Belle Mead, NJ 08502
Presorted
First Class Mail
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