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HomeMy WebLinkAbout2012 and 2015- Correspondence Related to the Transfer of the Cable Franchise Moss & Barnett February 18, 2015 Ms. Debra A. Mangen City Clerk 4801 West 50th Street Edina, MN 55424 Re: Transfer of the Cable Franchise Dear Ms. Mangen: Enclosed please find a fully executed copy of Resolution No. 2015-164. We have retained a photocopy for our files. If you have any questions, please feel free to contact me. Very truly yours, Terri L. Hammer Paralegal P: (612) 877-5349 F: (612) 877-5999 Terri.Hammer(cblawmoss.com Enclosure 2764597v1 50 Sc n Fi r- S'reet S 1700 1 Minne.ipoiis, NN ,=SL P 612-877-5000 F. 6 7-8 S'' 1 ��n o RESOLUTION NO. 2014-164 APPROVING THE TRANSFER OF THE CABLE FRANCHISE AND CHANGE OF CONTROL OF THE GRANTEE WHEREAS, Comcast of Arkansas/Florida/Louisiana/Minnesota/Mississippi/Tennessee, Inc. ("Grantee"), currently holds a cable television franchise ("Franchise") granted by the City of Edina, Minnesota ("City"); and WHEREAS, Grantee owns, operates and maintains a cable television system in the City ("System") pursuant to the terms of the Franchise; and WHEREAS, on February 12, 2014, Comcast Corporation ("Comcast") and Time Warner Cable Inc. ("TWC") entered into an Agreement and Plan of Merger; and WHEREAS, on April 25, 2014, Comcast and Charter Communications, Inc. ("Charter") entered into the Comcast/Charter Transactions Agreement (the "Agreement"), pursuant to which the Grantee, through a restructuring under Comcast's ownership, will become Comcast of Minnesota, LLC ("New Grantee") and immediately thereafter will become a wholly-owned subsidiary of Midwest Cable, Inc. ("Midwest Cable") (the "Transaction"); and WHEREAS, on or about June 17, 2014 the City received from Grantee, FCC Form 394 - Application for Franchise Authority Consent to Assignment or Transfer of Control of Cable Television Franchise ("Application"); and WHEREAS, Federal law and the terms of the Franchise require that the City take action to consider the Application within one hundred twenty (120) days of the date of receipt, or on or before October 15, 2014; and WHEREAS, on or about August 22, 2014 Comcast and Midwest Cable agreed to extend the Application review period for sixty (60) days until December 15, 2014 to allow the City time to review the additional information concerning the qualifications of Midwest Cable provided to the City on September 30, 2014; and WHEREAS, on or about September 30, 2014 Comcast and Midwest Cable agreed to a further extension of the Application review period for thirty (30) days until January 15, 2015 to allow the City to review certain service agreements related to the Transaction as well as certain SEC financial filings to be made available for review on October 31, 2014; and WHEREAS, Section 2.7 of the Franchise requires the City's advance written consent prior to the Grantee's transfer of the Franchise; and WHEREAS, as a result of the proposed Transaction Grantee has requested consent from the City to the proposed transfer of the Franchise; and 2630874v1 CITY OF EDINA 4801 West 50th Street-Edina,Minnesota 55424 www.EdinaMN.gov-952-927-8861 - Fax 952-826-0389 1 Resolution No. 2014-164 Page 2 WHEREAS, the City has reviewed the proposed Transaction, and based on information provided by Grantee and Midwest Cable and on the information received by the City from the Southwest Suburbs Cable Commission ("Commission"), the City has elected to approve the proposed Transaction subject to certain conditions as set forth herein. NOW, THEREFORE, the City of Edina, Minnesota hereby resolves as follows: 1. All of the above recitals are hereby incorporated by reference as if fully set forth herein. 2. The Franchise is in full force and effect and Grantee is the lawful holder of the Franchise. 3. New Grantee will be the lawful holder of the Franchise after completion of the Transaction. 4. The City hereby consents and approves of the proposed Transaction subject to the below conditions. a. New Grantee agreeing to assume any and all liabilities, known and unknown, under the Franchise. b. Within twenty (20) days of the date of adoption of this Resolution, New Grantee shall execute and file with the City the Acceptance and Agreement attached hereto to verify New Grantee's compliance with the terms and conditions of this Resolution; and C. Within thirty (30) days following close of the Transaction, Midwest Cable (also to be known as GreatLand Connections Inc.) shall execute and provide the City with the Corporate Parent Guaranty attached hereto and incorporated by reference. d. New Grantee shall provide both SD and HD (simulcast) capacity for the City's government access PEG channel - identical to what the Grantee currently provides to the City of Edina, Minnesota under the Franchise. e. New Grantee shall maintain and provide (as Grantee currently provides), free of charge to the City, Commission and the Commission's member cities, the existing PEG playback transmission connectivity and Comcast fiber and coax cable in the following manner: i. All fiber coming to and from the existing Comcast Head end building - 10210 Crosstown Circle necessary for Commission PEG transmissions. ii. New Grantee shall provide, maintain and replace any existing routers, switching equipment and related facilities at the headend that 2 2630874v1 Resolution No. 2014-164 Page 3 may be required to maintain the same PEG access functionality as Grantee currently provides and as otherwise required by the Franchise. iii. The City, Commission and Commission's member cities shall have the right to continue to use maintain the fiber& splice points at 10210 Crosstown Circle. iv. In the event headend is relocated from 10210 Crosstown Circle, all costs and expenses required to maintain the PEG playback transmission connectivity and Comcast fiber and coax cable shall be provided by New Grantee free of charge to the City, Commission and the Commission's member cities. V. New Grantee shall provide, maintain and replace the existing termination equipment (Modulators) to facilitate the PEG programming transmission to each of the Commission's member cities in following amounts - Edina (6), Richfield (1), Hopkins (1), and Minnetonka (1). f. New Grantee will participate in quarterly meetings with members of the Commission or the Commission's designees for the first two (2) years following the close of the Transaction to verify that subscriber issues and concerns are being addressed by New Grantee or any other entity that may have interaction with subscribers within the City. If issues are not being addressed, New Grantee agrees to meet with Commission and City staff, as directed, to explain steps being undertaken to address subscriber concerns and New Grantee will provide regular and timely updates to the Commission to provide verification of corrective actions being undertaken to address unresolved issues. g. New Grantee will maintain an "escalated complaint program" to escalate unresolved cable television complaints from subscribers. One or more specifically identified employee(s) of New Grantee shall be available to Commission or City staff via email for reporting issues. These specifically identified employee(s) of New Grantee will have the ability to escalate service issues to a senior officer of New Grantee or New Grantee's parent company when necessary. New Grantee will follow-up with Commission or City staff by email or by phone with a summary of the results of the complaint(s). h. New Grantee's compliance with the requirements of paragraphs c, d, e, f, and g of this Resolution shall be handled under the Franchise. New Grantee shall be subject to available enforcement procedures and remedies as if these obligations were set forth in the Franchise. i. Comcast shall, within twenty (20) days of the date of adoption of this Resolution, fully reimburse City for all of City's reasonable costs and expenses in connection with the City's review of the proposed Transaction, including without limitation, all costs incurred by the City for experts and attorneys retained by City to assist in the review as well as notice and publication costs ("Reimbursement"). 3 2630874v1 Resolution No. 2014-164 Page 4 i. The Reimbursement shall not be deemed to be "Franchise Fees" within the meaning of Section 622 of the Cable Act (47 U.S.C. §542), nor shall the Reimbursement be deemed to be (i) "payments in kind" or any involuntary payments chargeable against the Franchise Fees to be paid to the City by New Grantee pursuant to the Franchise. ii. The Reimbursement shall be considered a requirement or charge incidental to the awarding or enforcing of the Franchise. 5. In the event the proposed Transaction contemplated by the foregoing resolution is not completed, for any reason, the City's consent shall not be effective. If any of the conditions set forth herein are not met, the City's consent to the proposed Transaction shall be null and void and of no effect. This Resolution shall take effect and continue and remain in eff ct from and after the date of its passage, approval, and adoption. Dated: December 16, 2014 6Attest: Debra A. Mangen, City k James B. Hov and, Mayor STATE OF MINNESOTA) COUNTY OF HENNEPIN) SS CITY OF EDINA ) CERTIFICATE OF CITY CLERK 1, the undersigned duly appointed and acting City Clerk for the City of Edina do hereby certify that the attached and foregoing Resolution was duly adopted by the Edina City Council at its Regular Meeting of December 16, 2014, and as recorded in the Minutes of said Regular Meeting. WITNESS my hand and seal of said City this ��-G l day of of City Cler 4 2630874v1 Resolution No. 2014-164 Page 5 ACCEPTANCE AND AGREEMENT Comcast of Minnesota, LLC hereby accept this Resolution No. -A 01q, ("Resolution") and agree to be bound by the terms and conditions of this Resolution and the terms and conditions of the Franchise referenced within the Resolution. Dated this day of rell� 2019 COMCAST OF MINNESOTA, LLC `1 By: 4, . A UU Its: /1y(� r SWORN TO BEFORE ME this -3 day of rda" , 2010? N TARY PUBLIC `i .war„r JEAN W STRINGER v. Notary Public state of Minnesota My commission Expires January 31, 2020 5 2630874v1 b . . CORPORATE PARENT GUARANTY THIS AGREEMENT is made this day of 201_ (this "Agreement"), by and among GreatLand Connections Inc. (f/k/a Midwest Cable, Inc.), a Delaware corporation, (the "Guarantor") the City of Edina, Minnesota ("Franchising Authority"), and , a ("Company"), WITNESSETH WHEREAS, on , 20 the Franchising Authority adopted Ordinance No. granting a Cable Television Franchise which is now held by (the "Franchise"), pursuant to which the Franchising Authority has granted the rights to own, operate, and maintain a cable television system ("System"); and WHEREAS, pursuant to the Comcast/Charter Transaction Agreement dated April 25, 2014 by and between Charter Communication, Inc., a Delaware corporation, and Comcast Corporation, a Pennsylvania corporation, ("Agreement"), the Franchise will be transferred to the Company and the Guarantor will acquire control of the Company as an indirect subsidiary of Guarantor as a result of Comcast Corporation's contribution and spin off of certain cable television systems pursuant to the Agreement ("Change in Control"); and WHEREAS, Company and Comcast Corporation have requested the consent to the Change of Control in accordance with the requirements of Section of the Franchise; and WHEREAS, pursuant to Resolution No, dated , 20_, Franchising Authority conditioned its consent to the Change of Control on the issuance by Guarantor of a corporate parent guaranty guaranteeing certain obligations of Company under the Franchise. NOW, THEREFORE, in consideration of the foregoing premises and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, in consideration of the approval of the Change of Control, Guarantor hereby unconditionally and irrevocably agrees to provide all the financial resources necessary for the observance, fulfillment and performance of the obligations of the Company under the Franchise and also to be legally liable for performance of said obligations in case of default by or revocation or termination for default of the Franchise. This Agreement, unless terminated, substituted, or canceled, as provided herein, shall remain in full force and effect for the duration of the term of the Franchise. 1 2630874v1 Upon substitution of another Guarantor reasonably satisfactory to the Franchising Authority, this Agreement may be terminated, substituted, or canceled upon thirty (30)days prior written notice from Guarantor to the Franchising Authority and the Company. Such termination shall not affect liability incurred or accrued under this Agreement prior to the effective date of such termination or cancellation. GREATLAND CONNECTIONS INC. (F/K/A MIDWEST CABLE, INC.) By: . Its: vP ) ss. The foregoing instrument was subscribed and sworn to before me this3�77-day of 6ra�cr 20S-, by �v/!nw 14. CA r/ /� the 176f1rH ru ji of a 41rQi•1> -C Donna M.Carlyle Notary Public District of Columbia ��� *.....•*• ••�� My Commission Expires 1/1/2018 or 2 2630874v1 AFFIDAVIT OF PUBLICATION City of Edina STATE OF MINNESOTA )ss NOTICE OF UBOfficialIL.ICtHnEARING COUNTY OF HENNEPIN ) The City Council for the City of Edina,Minnesota will be conducting a public hearing on December 16, Charlene Vold being duly sworn on an oath, 2014 at 7:00 p.m.or as soon there- states or affirms that they are the Authorized after as it may be heard at the City Agent of the newspaper(s)known as: Hall in Edina,Minnesota. The purpose of this public hear- ing is to consider the application SC Edina for the transfer of the cable system from Comcast of Minnesota, Inc., the existing cable television franchi- and has full knowledge of the facts stated see,to Midwest Cable,Inc.,a newly below: formed entity that will hold the cable (A)The newspaper has complied with all of system. The hearing will focus on the requirements constituting qualifica- the application submitted and the qualifications of Midwest Cable,Inc. tion as a qualified newspaper as provided All interested persons should ap- by Minn. Stat. §331A.02, §331A.07, and pear at the above date and time. other applicable laws as amended. Dated this 2nd day of December, (B)This Public Notice was p printed and pub- 2014. CITY OF EDINA,MINNESOTA lished in said newspaper(s) for I succes- By:Debra A.Mangan sive issues; the first insertion being on Its:City Clerk 12/11/2014 and the last insertion being on 12/11/2014. 12n1n4,3sc1,PHN Comcast- Midwest Cable,322389 Authorized Agent Subscribed and sworn to or affirmed before me on 12/11/2014. M Notary Public WIE"^vvv "VVvwvVVVVVV'✓vv�hPWW1/V�AN� N^OfA WY ril� My�Io1mft6�•son,Ion*I,2M' Rate Information: (1)Lowest classified rate paid by commercial users for comparable space: $34.45 per column inch Ad 1 D 322389 City of Edina, Minnesota Ordinance Granting a Cable Television Franchise to Comcast of Arkansas/Florida /Louisiana/Minnesota/Mississippi/Tennessee, Inc. July 17, 2012 2033319v1 ■ TABLE OF CONTENTS SECTION 1 DEFINITIONS....................................................................................................... 1 SECTION2 FRANCHISE ......................................................................................................... 5 SECTION 3 OPERATION IN STREETS AND RIGHTS-OF-WAY....................................... 8 SECTION 4 REMOVAL OR ABANDONMENT OF SYSTEM............................................ 12 SECTION 5 SYSTEM DESIGN AND CAPACITY ............................................................... 13 SECTION 6 PROGRAMMING AND SERVICES.................................................................. 16 SECTION 7 PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS .................... 18 SECTION 8 REGULATORY PROVISIONS.......................................................................... 24 SECTION9 BOND .................................................................................................................. 25 SECTION 10 SECURITY FUND............................................................................................. 26 SECTION 11 DEFAULT.......................................................................................................... 28 SECTION 12 FORECLOSURE AND RECEIVERSHIP......................................................... 30 SECTION 13 REPORTING REQUIREMENTS...................................................................... 31 SECTION 14 CUSTOMER SERVICE POLICIES.................................................................. 32 SECTION 15 SUBSCRIBER PRACTICES............................................................................. 38 SECTION 16 COMPENSATION AND FINANCIAL PROVISIONS.................................... 38 SECTION 17 MISCELLANEOUS PROVISIONS..................................................................42 EXHIBIT A FREE CABLE SERVICE TO PUBLIC BUILDINGS......................................A-1 EXHIBIT B EXISTING FIBER RETURN LINES ............................................................... B-1 EXHIBIT C FRANCHISE FEE PAYMENT WORKSHEET............................................... C-1 i 2033319v1 ORDINANCE NO. 2012-14 AN ORDINANCE RENEWING THE GRANT OF A FRANCHISE TO COMCAST OF ARKANSAS/FLORIDA/LOUISIANA/MINNESOTA/MISSISSIPPI /TENNESSEE, INC. TO OPERATE AND MAINTAIN A CABLE SYSTEM IN THE CITY OF EDINA; SETTING FORTH CONDITIONS ACCOMPANYING THE GRANT OF FRANCHISE; PROVIDING FOR CITY REGULATION AND ADMINISTRATION OF THE CABLE SYSTEM; AND TERMINATING ORDINANCE NO. 1996-5. RECITALS The City of Edina, Minnesota("City") pursuant to applicable federal and state law, is authorized to grant one or more nonexclusive cable television franchises to construct, operate, maintain and reconstruct cable television systems within the City limits. Comcast of Arkansas /Florida/Louisiana/Minnesota/Mississippi/Tennessee, Inc., a Delaware corporation ("Grantee") has operated a Cable System in the City, under a cable television franchise granted pursuant to Ordinance No. 1996-5. Negotiations between Grantee and the City have been completed and the franchise renewal process followed in accordance with the guidelines established by the City Code, Minnesota Statutes Chapter 238 and the Cable Act (47 U.S.C. 546). The City reviewed the legal, technical and financial qualifications of Grantee and, after a properly noticed public hearing, as determined that it is in the best interest of the City and its residents to renew the cable television franchise with Grantee. NOW, THEREFORE, THE CITY OF EDINA DOES ORDAIN that a franchise is hereby granted to Comcast of Arkansas/Florida/Louisiana/Minnesota/Mississippi/ Tennessee, Inc., to operate and maintain a Cable System in the City upon the following terms and conditions: SECTION 1 DEFINITIONS For the purpose of this Franchise, the following, terms, phrases, words, derivations and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future tense, words in the plural number include the singular number and words in the singular number include the plural number. In the event the meaning of any word or phrase not defined herein is uncertain, the definitions contained in applicable local, State or Federal law shall apply. "Access Channels" means any channel or portion of a channel utilized for public, educational or governmental programming. 1 2033319v1 "Affiliate" shall mean any Person controlling, controlled by or under common control of Grantee. "Applicable Laws" means any law, statute, charter, ordinance, rule, regulation, code, license, certificate, franchise, permit, writ, ruling, award, executive order, directive, requirement, injunction (whether temporary, preliminary or permanent),judgment, decree or other order issued, executed, entered or deemed applicable by any governmental authority of competent jurisdiction. "Basic Cable Service"means any service tier which includes the lawful retransmission of local television broadcast. "Cable Act" means the Cable Communications Policy Act of 1984, 47 U.S.C. §§ 521 et seq., as amended by the Cable Television Consumer Protection and Competition Act of 1992, as further amended by the Telecommunications Act of 1996, as further amended from time to time. "Cable Service" shall mean (a) the one-way transmission to Subscribers of(i) Video Programming or (ii) Other Programming Service, and b) Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. For the purposes of this definition, "video programming" is programming provided by, or generally considered comparable to programming provided by a television broadcast station; and, "other programming service" is information that a cable operator makes available to all Subscribers generally. "Cable System" or"System" shall have the meaning specified for"Cable System" in the Cable Act. Unless otherwise specified, it shall in this document refer to the Cable System constructed and operated in the City under this Franchise. "Channel" means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television channel as defined by the FCC by regulation. "City" shall mean the City of Edina, a municipal corporation in the State of Minnesota. "City Code" means the Municipal Code of the City of Edina, Minnesota, as may be amended from time to time. "Commission"means the Southwest Suburban Cable Communications Commission consisting of the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, Minnesota. "Connection" means the attachment of the Drop to the television set of the Subscriber. "Converter" means an electronic device, which converts signals to a frequency not susceptible to interference within the television receiver of a Subscriber, and by an appropriate Channel selector also permits a Subscriber to view all signals included in the Basic Cable Service tier delivered at designated converter dial locations. 2 2033319vl "Council" shall mean the governing body of the City. "Day" unless otherwise specified shall mean a calendar day. "Drop" shall mean the cable that connects the Subscriber terminal to the nearest feeder cable of the cable. "Effective Date" shall mean August 1, 2012. "Expanded Basic Service" means the next tier of service above the Basic Cable Service tier excluding premium or pay-per-view services. "FCC"means the Federal Communications Commission, or a designated representative. "Franchise" shall mean the right granted by this Ordinance and conditioned as set forth herein. "Franchise Area" means the entire geographic area within the City as it is now constituted or may in the future be constituted. "Franchise Fee" shall mean the fee assessed by the City to Grantee, in consideration of Grantee's right to operate the Cable System within the City's Streets and rights of way, determined in amount as a percentage of Grantee's Gross Revenues and limited to the maximum percentage allowed for such assessment by federal law. The term Franchise Fee does not include the exceptions noted in 47 U.S.C. §542(g)(2)(A-E). "GAAP" means generally accepted accounting principles as promulgated and defined by the Financial Accounting Standards Board ("FASB"), Emerging Issues Task Force ("EITF") and/or the U.S. Securities and Exchange Commission("SEC"). "Gross Revenues" means any and all compensation in whatever form, from any source, directly or indirectly earned by Grantee or any Affiliate of Grantee or any other Person who would constitute a cable operator of the Cable System under the Cable Act, derived from the operation of the Cable System to provide Cable Service within the City. Gross Revenues include, by way of illustration and not limitation, monthly fees charged Subscribers for Cable Services including Basic Cable Service, any expanded tiers of Cable Service, optional premium or digital services; pay-per-view services; Pay Services, installation, disconnection, reconnection and change-in-service fees, Leased Access Channel fees, all Cable Service lease payments from the Cable System to provide Cable Services in the City, late fees and administrative fees, payments or other consideration received by Grantee from programmers for carriage of programming on the Cable System and accounted for as revenue under GAAP; revenues from rentals or sales of Converters or other Cable System equipment; advertising sales revenues booked in accordance with Applicable Law and GAAP; revenues from program guides and electronic guides, additional outlet fees, Franchise Fees required by this Franchise, revenue from Interactive Services to the extent they are considered Cable Services under Applicable Law; revenue from 3 2033319vl the sale or carriage of other Cable Services, revenues from home shopping and other revenue- sharing arrangements. Grantee agrees that Gross Revenues shall include all commissions paid to the National Cable Communications and Comcast Spotlight or their successors associated with sales of advertising on the Cable System within the City allocated according to this paragraph using total Cable Service Subscribers reached by the advertising. Copyright fees or other license fees paid by Grantee shall not be subtracted from Gross Revenues for purposes of calculating Franchise Fees. Gross Revenues shall include revenue received by any entity other than Grantee where necessary to prevent evasion or avoidance of the obligation under this Franchise to pay the Franchise Fees. Gross Revenues shall not include any taxes on services furnished by Grantee, which taxes are imposed directly on a Subscriber or user by a city, county, state or other governmental unit, and collected by Grantee for such entity. The Franchise Fee is not such a tax. Gross Revenues shall not include amounts which cannot be collected by Grantee and are identified as bad debt; provided that if amounts previously representing bad debt are collected, then those amounts shall be included in Gross Revenues for the period in which they are collected. Gross Revenues shall not include payments for PEG Access capital support. The City acknowledges and accepts that Grantee shall maintain its books and records in accordance with GAAP. "Interactive Services" are those services provided to Subscribers whereby the Subscriber either (a) both receives information consisting of either television or other signal and transmits signals generated by the Subscriber or equipment under his/her control for the purpose of selecting what information shall be transmitted to the Subscriber or for any other purpose or (b) transmits signals to any other location for any purpose. "Minnesota Cable Communications Act" means the provisions of Minnesota law governing the requirements for a cable television franchise as set forth in Minn. Stat. § 238, et. seq., as amended. "Normal Business Hours" means those hours during which most similar businesses in City are open to serve customers. In all cases, "Normal Business Hours" must include some evening hours, at least one (1) night per week and/or some weekend hours. "Normal Operating Conditions" means those Service conditions which are within the control of Grantee. Those conditions which are not within the control of Grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of Grantee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the Cable System. "Pay Service" means programming (such as certain on-demand movie channels or pay- per-view programs) offered individually to Subscribers on a per-channel, per-program or per- event basis. "PEG" means public, educational and governmental. 4 2033319v1 "Person" means any natural person and all domestic and foreign corporations, closely- held corporations, associations, syndicates,joint stock corporations, partnerships of every kind, clubs, businesses, common law trusts, societies and/or any other legal entity. "Street" shall mean the surface of and the space above and below any public Street, road, highway, freeway, lane, path, public way, alley, court, sidewalk, boulevard, parkway, drive or any easement or right-of-way now or hereafter held by City which shall, within its proper use and meaning in the sole opinion of City, entitle Grantee to the use thereof for the purpose of installing or transmitting over poles, wires, cables, conductors, ducts, conduits, vaults, man- holes, amplifiers, appliances, attachments and other property as may be ordinarily necessary and pertinent to a Cable System. "Subscriber" means a Person who lawfully receives Cable Service. "Wireline MVPD" means a multichannel video programming distributor that utilizes the Streets to install cable or fiber and is engaged in the business of making available for purchase, by Subscribers, multiple Channels of video programming in the City. SECTION 2 FRANCHISE 2.1 Grant of Franchise. The City hereby authorizes Grantee to occupy or use the City's Streets subject to: 1) the provisions of this non-exclusive Franchise to provide Cable Service within the City; and 2) all applicable provisions of the City Code. Said Franchise shall constitute both a right and an obligation to provide Cable Services as required by the provisions of this Franchise. Nothing in this Franchise shall be construed to prohibit Grantee from: (1) providing services other than Cable Services to the extent not prohibited by Applicable Law; or (2) challenging any exercise of the City's legislative or regulatory authority in an appropriate forum. The City hereby reserves all of its rights to regulate such other services to the extent not prohibited by Applicable Law and no provision herein shall be construed to limit or give up any right to regulate. 2.2 Reservation of Authority. The Grantee specifically agrees to comply with the lawful provisions of the City Code and applicable regulations of the City. Subject to the police power exception below, in the event of a conflict between A) the lawful provisions of the City Code or applicable regulations of the City and B) this Franchise, the express provisions of this Franchise shall govern. Subject to express federal and state preemption, the material terms and conditions contained in this Franchise may not be unilaterally altered by the City through subsequent amendments to the City Code, ordinances or any regulation of City, except in the lawful exercise of City's police power. Grantee acknowledges that the City may modify its regulatory policies by lawful exercise of the City's police powers throughout the term of this Franchise. Grantee agrees to comply with such lawful modifications to the City Code; however, Grantee reserves all rights it may have to challenge such modifications to the City Code whether arising in contract or at law. The City reserves all of its rights and defenses to such challenges whether arising in contract or at law. Nothing in this Franchise shall (A) abrogate the right of the City to perform any public works or public improvements of any description, (B) be construed as 5 2033319v1 a waiver of any codes or ordinances of general applicability promulgated by the City, or (C) be construed as a waiver or release of the rights of the City in and to the Streets. 2.3 Franchise Term. The term of the Franchise shall be ten (10) years from the Effective Date, unless extended by mutual written consent in accordance with Section 17.7 or terminated sooner in accordance with this Franchise. 2.4 Franchise Area. This Franchise is granted for the Franchise Area defined herein. Grantee shall extend its Cable System to provide Service to any residential unit in the City in accordance with Section 6.6 herein. This Franchise governs any Cable Services provided by Grantee to residential and commercial Subscribers to Grantee's Cable System. 2.5 Franchise Nonexclusive. The Franchise granted herein shall be nonexclusive. The City specifically reserves the right to grant, at any time, such additional franchises for a Cable System as it deems appropriate provided, however, such additional grants shall not operate to materially modify, revoke, or terminate any rights previously granted to Grantee other than as described in Section 17.18. The grant of any additional franchise shall not of itself be deemed to constitute a modification, revocation, or termination of rights previously granted to Grantee. Any additional cable franchise grants shall comply with Minn. Stat. Section 238.08 and any other applicable federal level playing field requirements. 2.6 Periodic Public Review of Franchise. Within sixty (60) Days of the third and sixth annual anniversary of the Effective Date of this Franchise, the City may conduct a public review of the Franchise. The purpose of any such review shall be to ensure, with the benefit of full opportunity for public comment, that the Grantee continues to effectively serve the public in the light of new developments in cable law and regulation, cable technology, cable company performance with the requirements of this Franchise, local regulatory environment, community needs and interests, and other such factors. Both the City and Grantee agree to make a full and good faith effort to participate in the review. So long as Grantee receives reasonable notice, Grantee shall participate in the review process and shall fully cooperate. The review shall not operate to modify or change any provision of this Franchise without mutual written consent in accordance with Section 17.7 of this Franchise. 2.7 Transfer of Ownership. (a) No sale, transfer, assignment or"fundamental corporate change", as defined in Minn. Stat. § 238.083, of this Franchise shall take place until the parties to the sale, transfer, or fundamental corporate change files a written request with City for its approval, provided, however, that said approval shall not be required where Grantee grants a security interest in its Franchise and assets to secure an indebtedness. (b) City shall have thirty (30) Days from the time of the request to reply in writing and indicate approval of the request or its determination that a public hearing is necessary due to potential adverse affect on Grantee's Subscribers resulting from the sale or transfer. Such approval or determination shall be expressed in writing within thirty (30) Days of receipt of said request, or the request shall be deemed approved as a matter of law. 6 2033319v1 (c) If a public hearing is deemed necessary pursuant to (b) above, such hearing shall be commenced within thirty (30) Days of such determination and notice of any such hearing shall be given in accordance with local law or fourteen (14) Days prior to the hearing by publishing notice thereof once in a newspaper of general circulation in City. The notice shall contain the date, time and place of the hearing and shall briefly state the substance of the action to be considered by City. (d) Within thirty (30) Days after the closing of the public hearing, City shall approve or deny in writing the sale or transfer request. City shall set forth in writing with particularity its reason(s) for denying approval. City shall not unreasonably withhold its approval. (e) The parties to the sale or transfer of the Franchise only, without the inclusion of the System in which substantial construction has commenced, shall establish that the sale or transfer of only the Franchise will be in the public interest. (f) Any sale or transfer of stock in Grantee so as to create a new controlling interest in the System shall be subject to the requirements of this Section 2.7. The term "controlling interest" as used herein is not limited to majority stock ownership, but includes actual working control in whatever manner exercised. (g) In no event shall a transfer or assignment of ownership or control be approved without the transferee becoming a signatory to this Franchise and assuming all rights and obligations thereunder, and assuming all other rights and obligations of the transferor to the City. (h) In the event of any proposed sale or assignment pursuant to paragraph(a) of this section, City shall have the right of first refusal of any bona fide offer to purchase the Cable System. Bona fide offer, as used in this section, means an offer received by the Grantee which it intends to accept subject to City's rights under this section. This written offer must be conveyed to City along with the Grantee's written acceptance of the offer contingent upon the rights of City provided for in this section. City shall be deemed to have waived its rights under this paragraph (h) in the following circumstances: (i) If it does not indicate to Grantee in writing, within thirty (30) Days of notice of a proposed sale or assignment, its intention to exercise its right of purchase; or - (ii) It approves the assignment or sale of the Franchise as provided within this section. 2.8 Expiration. Upon expiration of the Franchise, the City shall have the right at its own election and subject to Grantee's rights under Section 626 of the Cable Act to: (a) extend the Franchise, though nothing in this provision shall be construed to require such extension; (b) renew the Franchise, in accordance with Applicable Laws; 7 20333190 (c) invite additional franchise applications or proposals; (d) terminate the Franchise subject to any rights Grantee has under Section 626 of the Cable Act; or (e) take such other action as the City deems appropriate. 2.9 Right to Require Removal of Property. At the expiration of the term for which the Franchise is granted provided no renewal is granted, or upon its forfeiture or revocation as provided for herein, the City shall have the right to require Grantee to remove at Grantee's own expense all or any part of the Cable System from all Streets and public ways within the Franchise Area within a reasonable time. If Grantee fails to do so, the City may perform the work and collect the cost thereof from Grantee. 2.10 Continuity of Service Mandatory. It shall be the right of all Subscribers to receive all available services insofar as their financial and other obligations to Grantee are honored. In the event that Grantee elects to overbuild, rebuild, modify, or sell the system, or the City revokes or fails to renew the Franchise, Grantee shall make its best effort to ensure that all Subscribers receive continuous uninterrupted service, regardless of the circumstances, during the lifetime of the Franchise. In the event of expiration,purchase, lease-purchase, condemnation, acquisition, taking over or holding of plant and equipment, sale, lease, or other transfer to any other Person, including any other grantee of a cable communications franchise, the current Grantee shall cooperate fully to operate the system in accordance with the terms and conditions of this Franchise for a temporary period sufficient in length to maintain continuity of service to all Subscribers. SECTION 3 OPERATION IN STREETS AND RIGHTS-OF-WAY 3.1 Use of Streets. (a) Grantee may, subject to the terms of this Franchise, erect, install, construct, repair, replace, reconstruct and retain in, on, over, under, upon, across and along the Streets within the City such lines, cables, conductors, ducts, conduits, vaults, manholes, amplifiers, appliances, pedestals, attachments and other property and equipment as are necessary and appurtenant to the operation of a Cable System within the City. Without limiting the foregoing, Grantee expressly agrees that it will construct, operate and maintain its Cable System in compliance with, and subject to, the requirements of the City Code, including by way of example and not limitation, those requirements governing the placement of Grantee's Cable System; and with other applicable City Codes, and will obtain and maintain all permits and bonds required by the City Code in addition to those required in this Franchise. (b) All wires, conduits, cable and other property and facilities of Grantee shall be so located, constructed, installed and maintained as not to endanger or unnecessarily interfere with the usual and customary trade, traffic and travel upon, or other use of, the Streets of City. Grantee shall keep and maintain all of its property in good condition, order and repair so that the same shall not menace or endanger the life or property of any 8 2033319v1 Person. Grantee shall keep accurate maps and records of all of its wires, conduits, cables and other property and facilities located, constructed and maintained in the City. (c) All wires, conduits, cables and other property and facilities of Grantee, shall be constructed and installed in an orderly and workmanlike manner. All wires, conduits and cables shall be installed, where possible, parallel with electric and telephone lines. Multiple cable configurations shall be arranged in parallel and bundled with due respect for engineering considerations. 3.2 Construction or Alteration. Grantee shall in all cases comply with the City Code, City resolutions and City regulations regarding the acquisition of permits and/or such other items as may be reasonably required in order to construct, alter or maintain the Cable System. Grantee shall, upon request, provide information to the City regarding its progress in completing or altering the Cable System. 3.3 Non-Interference. Grantee shall exert its best efforts to construct and maintain a Cable System so as not to interfere with other use of Streets. Grantee shall, where possible in the case of above ground lines, make use of existing poles and other facilities available to Grantee. When residents receiving underground service or who will be receiving underground service will be affected by proposed construction or alteration, Grantee shall provide such notice as set forth in the permit or in City Code of the same to such affected residents. 3.4 Consistency with Designated Use. Notwithstanding the above grant to use Streets, no Street shall be used by Grantee if the City, in its sole opinion, determines that such use is inconsistent with the terms, conditions or provisions by which such Street was created or dedicated, or presently used under Applicable Laws. 3.5 Undergrounding. Grantee shall place underground all of its transmission lines which are located or are to be located above or within the Streets of the City in the following cases: (a) all other existing utilities are required to be placed underground by statute, resolution, policy or other Applicable Law; (b) Grantee is unable to get pole clearance; (c) underground easements are obtained from developers of new residential areas; or (d) utilities are overhead but residents prefer underground (service provided at - cost). If an ordinance is passed which involves placing underground certain utilities including Grantee's cable plant which is then located overhead, Grantee shall participate in such underground project and shall remove poles, cables and overhead wires if requested to do so and place facilities underground. Nothing herein shall mandate that City provide reimbursement to Grantee for the costs of such relocation and removal. However, if the City makes available funds for the cost of placing facilities underground, nothing herein shall preclude the Grantee 9 2033319vl from participating in such funding to the extent consistent with the City Code or Applicable Laws. Grantee shall use conduit or its functional equivalent to the greatest extent possible for undergrounding, except for Drops from pedestals to Subscribers' homes and for cable on other private property where the owner requests that conduit not be used. Cable and conduit shall be utilized which meets the highest industry standards for electronic performance and resistance to interference or damage from environmental factors. Grantee shall use, in conjunction with other utility companies or providers, common trenches for underground construction wherever available. 3.6 Maintenance and Restoration. (a) Restoration. In case of disturbance of any Street, public way, paved area or public improvement, Grantee shall, at its own cost and expense and in accordance with the requirements of Applicable Law, restore such Street, public way, paved area or public improvement to substantially the same condition as existed before the work involving such disturbance took place. All requirements of this section pertaining to public property shall also apply to the restoration of private easements and other private property. Grantee shall perform all restoration work within a reasonable time and with due regard to seasonal working conditions. If Grantee fails, neglects or refuses to make restorations as required under this section, then the City may do such work or cause it to be done, and the cost thereof to the City shall be paid by Grantee. If Grantee causes any damage to private property in the process of restoring facilities, Grantee shall repair such damage. (b) Maintenance. Grantee shall maintain all above ground improvements that it places on City right-of-way pursuant to the City Code and any permit issued by the City. In order to avoid interference with the City's ability to maintain the right-of-way, Grantee shall provide such clearance as is required by the City Code and any permit issued by the City. If Grantee fails to comply with this provision, and by its failure, property is damaged, Grantee shall be responsible for all damages caused thereby. (c) Disputes. In any dispute over the adequacy of restoration or maintenance relative to this section, final determination shall be the prerogative of the City, Department of Public Works and consistent with the City Code and any permit issued by the City. 3.7 Work on Private Property. Grantee, with the consent of property owners, shall have the authority, pursuant to the City Code, to trim trees upon and overhanging Streets, alleys, sidewalks, and public ways so as to prevent the branches of such trees from coming in contact with the wires and cables of Grantee, except that at the option of the City, such trimming may be done by it or under its supervision and direction at the reasonable expense of Grantee. 3.8 Relocation. (a) City Property. If, during the term of the Franchise, the City or any government entity elects or requires a third party to alter, repair, realign, abandon, 10 2033319v1 improve, vacate, reroute or change the grade of any Street, public way or other public property; or to construct, maintain or repair any public improvement; or to replace, repair install, maintain, or otherwise alter any cable, wire conduit, pipe, line, pole, wire-holding structure, structure, or other facility, including a facility used for the provision of utility or other services or transportation of drainage, sewage or other liquids, for any public purpose, Grantee shall, upon request, except as otherwise hereinafter provided, at its sole expense remove or relocate as necessary its poles, wires, cables, underground conduits, vaults, pedestals, manholes and any other facilities which it has installed. Nothing herein shall mandate that City provide reimbursement to Grantee for the costs of such relocation and removal. However, if the City makes available funds for the cost of placing facilities underground, nothing herein shall preclude the Grantee from participating in such funding to the extent consistent with the City Code or Applicable Laws. (b) Utilities and Other Franchisees. If, during the term of the Franchise, another entity which holds a franchise or any utility requests Grantee to remove or relocate such facilities to accommodate the construction, maintenance or repair of the requesting party's facilities, or their more efficient use, or to "make ready" the requesting party's facilities for use by others, or because Grantee is using a facility which the requesting party has a right or duty to remove, Grantee shall do so. The companies involved may decide among themselves who is to bear the cost of removal or relocation, pursuant to City Code, and provided that the City shall not be liable for such costs. (c) Notice to Remove or Relocate. Any Person requesting Grantee to remove or relocate its facilities shall give Grantee no less than forty-five (45) Days' advance written notice to Grantee advising Grantee of the date or dates removal or relocation is to be undertaken; provided, that no advance written notice shall be required in emergencies or in cases where public health and safety or property is endangered. (d) Failure by Grantee to Remove or Relocate. If Grantee fails, neglects or refuses to remove or relocate its facilities as directed by the City; or in emergencies or where public health and safety or property is endangered, the City may do such work or cause it to be done, and the cost thereof to the City shall be paid by Grantee. If Grantee fails, neglects or refuses to remove or relocate its facilities as directed by another franchisee or utility, that franchisee or utility may do such work or cause it to be done, and if Grantee would have been liable for the cost of performing such work, the cost thereof to the party performing the work or having the work performed shall be paid by Grantee. (e) Procedure for Removal of Cable. Grantee shall not remove any underground cable or conduit which requires trenching or other opening of the Streets along the extension of cable to be removed, except as hereinafter provided. Grantee may remove any underground cable from the Streets which has been installed in such a manner that it can be removed without trenching or other opening of the Streets along the extension of cable to be removed. Subject to Applicable Law, Grantee shall remove, at its sole cost and expense, any underground cable or conduit by trenching or opening of the Streets along the extension thereof or otherwise which is ordered to be removed by the City based upon a determination, in the sole discretion of the City, that removal is 11 2033319vl required in order to eliminate or prevent a hazardous condition. Underground cable and conduit in the Streets which is not removed shall be deemed abandoned and title thereto shall be vested in the City. (f) Movement of Buildings. Grantee shall, upon request by any Person holding a building moving permit, franchise or other approval issued by the City, temporarily remove, raise or lower its wire to permit the movement of buildings. The expense of such removal, raising or lowering shall be paid by the Person requesting same, and Grantee shall be authorized to require such payment in advance. The City shall require all building movers to provide not less than fifteen (15) Days' notice to the cable company to arrange for such temporary wire changes. SECTION 4 REMOVAL OR ABANDONMENT OF SYSTEM 4.1 Removal of Cable System. In the event that: (1) the use of the Cable System is discontinued for any reason for a continuous period of twelve (12) months; or (2) the Cable System has been installed in a Street without complying with the requirements of this Franchise, Grantee, at its expense shall, at the demand of the City remove promptly from the Streets all of the Cable System other than any which the City may permit to be abandoned in place. In the event of any such removal Grantee shall promptly restore to a condition as nearly as possible to its prior condition the Street or other public places in the City from which the System has been removed. 4.2 Abandonment of Cable System. In the event of Grantee's abandonment of the Cable System, City shall have the right to require Grantee to conform to the state right-of-way rules, Minn. Rules, Chapter 7819. The Cable System to be abandoned in place shall be abandoned in the manner prescribed by the City. Grantee may not abandon any portion of the System without having first given three (3) months written notice to the City. Grantee may not abandon any portion of the System without compensating the City for damages resulting from the abandonment. 4.3 Removal after Abandonment or Termination. If Grantee has failed to commence removal of System, or such part thereof as was designated by City, within thirty (30) days after written notice of City's demand for removal consistent with Minn. Rules, Ch. 7819, is given, or if Grantee has failed to complete such removal within twelve (12) months after written notice of City's demand for removal is given, City shall have the right to apply funds secured by the letter of credit and performance bond toward removal and/or declare all right, title, and interest to the Cable System to be in City with all rights of ownership including, but not limited to, the right to operate the Cable System or transfer the Cable System to another for operation by it. 4.4 City Options for Failure to Remove Cable System. If Grantee has failed to complete such removal within the time given after written notice of the City's demand for removal is given, the City shall have the right to exercise one of the following options: 12 20333190 (a) Declare all right, title and interest to the System to be in the City or its designee with all rights of ownership including, but not limited to,the right to operate the System or transfer the System to another for operation by it; or (b) Declare the System abandoned and cause the System, or such part thereof as the City shall designate, to be removed at no cost to the City. The cost of said removal shall be recoverable from the security fund, indemnity and penalty section provided for in this Franchise or from Grantee directly. (c) Upon termination of service to any Subscriber, Grantee shall promptly remove all its facilities and equipment from within the dwelling of a Subscriber who owns such dwelling upon his or her written request, except as provided by Applicable Law. Such Subscribers shall be responsible for any costs incurred by Grantee in removing the facilities and equipment. 4.5 System Construction and Equipment Standards. The Cable System shall be installed and maintained in accordance with standard good engineering practices and shall conform, when applicable, with the National Electrical Safety Code, the National Electrical Code and the FCC's Rules and Regulations. 4.6 System Maps and Layout. Grantee shall maintain complete and accurate system maps, which shall include trunks, distribution lines, and nodes. Such maps shall include up-to- date route maps showing the location of the Cable System adjacent to the Streets. Grantee shall make all maps available for review by the appropriate City personnel. SECTION 5 SYSTEM DESIGN AND CAPACITY 5.1 Availability of Signals and Equipment. (a) Prior to the Effective Date of this Franchise, Grantee upgraded its Cable System to a fiber to the fiber node Cable System architecture, with fiber optic cable deployed from Grantee's headend to Grantee's fiber nodes, tying into Grantee's coaxial Cable System already serving Subscribers. Active and passive devices currently are passing a minimum of 750 MHz (with a minimum passband of between 50 and 750 MHz) providing to Subscribers at least two hundred (200) or more activated minimum downstream video Channels and minimum activated upstream digital Channel capacity of 35 MHz accessible from any node and any Subscriber in the Franchise Area. This upstream capacity requires no additional installation of equipment for use except on users' premises. (b) The entire System shall be technically capable of transmitting NTSC analog, compressed digital and HDTV transmissions. The Grantee shall comply with all FCC regulations regarding carriage of digital and HDTV transmissions. (c) Grantee agrees to maintain the Cable System in a manner consistent with, or in excess of the specifications in Section 5.1 (a) and (b) throughout the term of the Franchise with sufficient capability and technical quality to enable the 13 2033319v1 implementation and performance of all the requirements of this Franchise, including the exhibits hereto, and in a manner which meets or exceeds FCC technical quality standards at 47 C.F.R. § 76 Subpart K, regardless of the particular format in which a signal is transmitted. 5.2 Free Cable Service to Public Buildings. (a) Throughout the term of this Franchise Grantee shall provide, free of charge, one (1) service Drop, three (3) Converters, if necessary and requested, and Basic Cable Service and the next highest level of Service generally available to all Subscribers (as of the Effective Date referred to as Expanded Basic Cable Service) ("Complimentary Service"), to all of the sites listed on Exhibit A attached hereto. (b) If the Drop line to such building exceeds three hundred fifty (350) feet, Grantee will accommodate the Drop up to three hundred fifty (350) feet if the City or other agency provides the necessary attachment point for aerial service or conduit pathway for underground service. If the necessary pathway is not provided, the City or other agency agrees to pay the incremental cost of such Drop in excess of two hundred (200) feet for an aerial service Drop, or in excess of one hundred twenty-five (125) feet for an underground service Drop. For purposes of this paragraph, "incremental cost" means Grantee's actual cost to provide the Drop beyond the applicable distances, with no mark-up for profit. The recipient of the service will secure any necessary right of entry. (c) The City or the building occupant shall have the right to extend Cable Service throughout the building to additional outlets without any fees imposed by Grantee for the provision of Complimentary Service to such additional outlets. If ancillary equipment, such as a Converter, is required to receive the signal at additional outlets, Grantee will provide up to three (3) devices at no charge, and will provide additional devices at Grantee's lowest residential rate charged within the Twin Cities metropolitan area. (d) Notwithstanding anything to the contrary set forth in this section, Grantee shall not be required to provide Complimentary Service to such buildings unless it is technically feasible. Outlets and maintenance of said Complimentary Service shall be provided free of fees and charges. 5.3 Equal and Uniform Service. To the extent required by Applicable Law, Grantee shall provide access to equal and uniform Cable Service throughout the City. 5.4 System Specifications. (a) System Maintenance. In all its construction and service provision activities, Grantee shall meet or exceed the construction, technical performance, extension and service requirements set forth in this Franchise. 14 2033319v1 (b) Emergency Alert Capability. At all times during the term of this Franchise, Grantee shall provide and maintain an Emergency Alert System (EAS) consistent with applicable federal law and regulations including 47 C.F.R., Part 11, and any Minnesota State Emergency Alert System requirements. The City may identify authorized emergency officials for activating the EAS consistent with the Minnesota State Emergency Statewide Plan ("EAS Plan"). The City may also develop a local plan containing methods of EAS message distribution, subject to Applicable Laws and the EAS Plan. Nothing in this section is intended to expand Grantee's obligations beyond that which is required by the EAS Plan and Applicable Law. (c) Standby Power. Grantee shall provide standby power generating capacity at the Cable System control center and at all hubs. Grantee shall maintain standby power system supplies, rated at least at two (2) hours' duration, throughout the trunk and distribution networks. In addition, Grantee shall have in place throughout the Franchise term a plan, and all resources necessary for implementation of the plan, for dealing with outages of more than two (2) hours. (d) Technical Standards. The technical standards used in the operation of the Cable System shall comply, at minimum, with the technical standards promulgated by the FCC relating to Cable Systems pursuant to Title 47, Section 76, Subpart K of the Code of Federal Regulations, as may be amended or modified from time to time, which regulations are expressly incorporated herein by reference. The Cable System shall be installed and maintained in accordance with standard good engineering practices and shall conform with the National Electrical Safety Code and all other Applicable Laws governing the construction of the Cable System. 5.5 Performance Testing. Grantee shall perform all system tests at the intervals required by the FCC, and all other tests reasonably necessary to determine compliance with technical standards required by this Franchise. These tests shall include, at a minimum: (a) Initial proof of performance for any construction; (b) Semi-annual compliance tests; (c) Tests in response to Subscriber complaints; (d) Tests requested by the City to demonstrate franchise compliance; and (e) Written records of all system test results performed by or for Grantee shall be maintained, and shall be available for City inspection upon request. 5.6 Special Testing. (a) Throughout the term of this Franchise, City shall have the right to inspect all construction or installation work performed pursuant to the provisions of the Franchise. In addition, City may require special testing of a location or locations within the System if there is a particular matter of controversy or unresolved complaints regarding such construction or installation work or pertaining to such location(s). 15 2033319vi Demand for such special tests may be made on the basis of complaints received or other evidence indicating an unresolved controversy or noncompliance. Such tests shall be limited to the particular matter in controversy or unresolved complaints. City shall endeavor to so arrange its request for such special testing so as to minimize hardship or inconvenience to Grantee or to the Subscribers caused by such testing. (b) Before ordering such tests, Grantee shall be afforded thirty (30) Days following receipt of written notice to investigate and, if necessary, correct problems or complaints upon which tests were ordered. City shall meet with Grantee prior to requiring special tests to discuss the need for such and, if possible, visually inspect those locations which are the focus of concern. If, after such meetings and inspections, City wishes to commence special tests and the thirty (30) Days have elapsed without correction of the matter in controversy or unresolved complaints, the tests shall be conducted at Grantee's expense by Grantee's qualified engineer. The City shall have a right to participate in such testing by having an engineer of City's choosing, and at City's expense, observe and monitor said testing. SECTION 6 PROGRAMMING AND SERVICES 6.1 Categories of Programming Service. Grantee shall provide video programming services in at least the following broad categories: Local Broadcast (subject to federal carriage requirements) Public Broadcast News and Information Sports General Entertainment Arts/Performance/Humanities Science/Technology Children/Family/Seniors Foreign Language/Ethnic Programming Public, Educational and Governmental Access Programming (to the extent required by the Franchise) Movies Leased Access 6.2 Changes in Programming Services. Grantee shall not delete or so limit as to effectively delete any broad category of programming within its control without the City's consent. Further, Grantee shall provide at least thirty (30) Days' prior written notice to Subscribers and to the City of Grantee's request to effectively delete any broad category of programming or any Channel within its control, including all proposed changes in bandwidth or Channel allocation and any assignments including any new equipment requirements that may occur as a result of these changes. 6.3 Parental Control Device. Upon request by any Subscriber, Grantee shall make available for sale or lease a parental control or lockout device that will enable the Subscriber to 16 2033319v1 block all access to any and all Channels without affecting those not blocked. Grantee shall inform Subscribers of the availability of the lockout device at the time of original subscription and annually thereafter. 6.4 FCC Reports. The results of any tests required to be filed by Grantee with the FCC shall also be copied to City within ten (10) Days of the conduct of the date of the tests. 6.5 Annexation. Unless otherwise provided by Applicable Law, including the City Code, upon the annexation of any additional land area by City, the annexed area shall thereafter be subject to all the terms of this Franchise upon sixty (60) Days written notification to Grantee of the annexation by City. Unless otherwise required by Applicable Laws, nothing herein shall require the Grantee to expand its Cable System to serve, or to offer Cable Service to any area annexed by the City if such area is then served by another Wireline MVPD franchised to provide multichannel video programming. 6.6 Line Extension. (a) Grantee shall construct and operate its Cable System so as to provide Cable Service within the Franchise Area where there exists a density equivalent of seven (7) dwelling units per one-quarter(1/4) mile of feeder cable as measured from the nearest active plant of the Cable System if the extension is to be constructed using aerial plant, and nine (9) dwelling units per one-quarter (1/4) mile of feeder cable as measured from the nearest active plant if the extension is to be constructed using underground plant. The City, for its part, shall endeavor to exercise reasonable efforts to require developers and utility companies to provide the Grantee with at least fifteen (15) Days advance notice of an available open trench for the placement of necessary cable. (b) Where the density is less than that specified above, Grantee shall inform Persons requesting Service of the possibility of paying for installation or a line extension and shall offer to provide them with a free written estimate of the cost, which shall be provided within fifteen (15) working days of such a request. Grantee may offer the Persons requesting Service the opportunity to "prepay" some or all of the necessary line extensions according to its regular business policies. Grantee shall at all times implement such line extension policy in a nondiscriminatory manner throughout the City. (c) Any residential unit located within one-hundred twenty-five (12 5) feet from the nearest point of access on the Street from which the Cable System is designed to serve the site shall be connected to the Cable System at no charge other than the standard installation charge. Grantee shall, upon request by any potential Subscriber residing in City beyond the one hundred twenty-five (125) foot limit, extend service to such Subscriber provided that the Subscriber shall pay the net additional Drop costs, unless the Grantee agrees to waive said costs. To the extent consistent with Applicable Laws, Grantee agrees that it shall impose installation costs for non-standard installations in a uniform and nondiscriminatory manner throughout the City. 6.7 Nonvoice Return Capability. Grantee is required to use cable and associated electronics having the technical capacity for nonvoice return communications. 17 2033319v1 SECTION 7 PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS 7.1 Number of PEG Access Channels. Grantee will maintain four (4) PEG Access Channels for the first twelve (12) months of the Franchise term. Twelve (12) months after the Effective Date of the Franchise, the City shall be entitled to only three (3) PEG Access Channels. 7.2 Analog, Digital and HD PEG Carriage Requirements. Grantee shall provide the Access Channels on the most basic tier of service offered by Grantee in accordance with the Cable Act, Section 611, and as further set forth in this Section 7. At such time as Grantee no longer offers Basic Cable Service in an analog format, Grantee shall carry all PEG Access Channels in a standard digital format in Grantee's Basic Cable Service package, unless the parties agree to an earlier conversion date. Thereafter, and upon ninety (90) days' notice from the City, Grantee shall make one (1) of the three (3) PEG Access Channels available in high definition(HD) format, provided that Grantee receives a satisfactory HD signal from the program originator. (a) The City acknowledges that receipt of an HD format Access Channel may require Subscribers to buy or lease special equipment, or pay additional HD charges applicable to all HD services. (b) All Access Channels may be delivered by City to Grantee in either analog or standard digital format. (c) Within twelve (12) months of the Effective Date, and with at least one hundred twenty (120) Day written notice to Grantee, the City may provide PEG Access Channels in only HD format to the demarcation point to provide the signal to Grantee, and as such the City will no longer provide the PEG Access Channels in a standard definition digital format. Grantee shall provide all necessary transmission equipment from the demarcation point and throughout Grantee's distribution system, in order to deliver the PEG Access Channels. Access Channel signals delivered in HD format to Grantee shall not require Grantee to deliver such HD signals to Subscribers except as set forth herein. 7.3 Existing PEG Studio and Playback. Within thirty (30) Days of the Effective Date, Grantee shall have no further obligation to maintain Grantee's public access studio located in Eden Prairie ("Studio"). Grantee shall maintain all public access and educational access playback equipment and playback staff at the Studio for twelve (12) months from the Effective Date ("Transition Period"). 7.4 Existing PEG Equipment Transfer. Grantee will transfer all existing PEG equipment, racks, lights, facilities, etc. currently in use at the Studio to the Commission. Timing for the equipment transfer will occur within sixty(60) days following close of the Studio and the equipment transfer for playback will occur shortly after the Transition Period is completed. 7.5 Control of PEG Channels. The control and administration of the Access Channels shall rest with the City and the City may delegate, from time to time over the term of 18 2033319v1 this Franchise, such control and administration to various entities as determined in City's sole discretion. 7.6 Transmission of Access Channels. Access Channels may be used for transmission of non-video signals in compliance with Applicable Laws. This may include downstream transmission of data using a protocol such as TCP/IP or current industry standards. Should Grantee develop the capability to provide bi-directional data transmission, spectrum capacity shall be sufficient to allow Subscribers to transmit data to PEG facilities. 7.7 Access Channel Locations. (a) Access Channels shall be carried on the Basic Cable Service tier to the extent required by Applicable Law and as set forth in Section 7.2 herein. Nothing herein precludes the Grantee from charging for equipment needed for Basic Cable Service. Grantee shall make every reasonable effort to coordinate the cablecasting of PEG access programming on the Cable System on the same Channel designations as such programming is currently cablecast within the City. In no event shall any Access Channel reallocations be made prior to ninety (90) Days written notice to the City by Grantee, except for circumstances beyond Grantee's reasonable control. The Access Channels will be located within reasonable proximity to other commercial video or broadcast Channels, excluding pay-per-view programming offered by Grantee in the City. (b) Grantee agrees not to encrypt the Access Channels differently than other commercial Channels available on the Cable System. (c) In conjunction with any occurrence of any Access Channel(s) relocation, Grantee shall provide a minimum of Nine Thousand Dollars ($9,000) of in-kind air time per event on advertiser supported Channels (e.g. USA, TNT, TBS, Discovery Channel, or other comparable Channels) for the purpose of airing City's, or its designees', pre- produced thirty (30) second announcement explaining the change in location. 7.8 Navigation to Access Channels. Grantee agrees that if it utilizes a visual interface under its control on its Cable System for all Channels, the Access Channels shall be treated in a non-discriminatory fashion consistent with Applicable Laws so that Subscribers will have ready access to Access Channels. This shall not be construed to require Grantee to pay any third party fees that may result from this obligation. 7.9 Ownership of Access Channels. Grantee does not relinquish its ownership of or ultimate right of control over a Channel by designating it for PEG use. A PEG access user— whether an individual, educational or governmental user—acquires no property or other interest by virtue of the use of a Channel position so designated. Grantee shall not exercise editorial control over any public, educational, or governmental use of a Channel position, except Grantee may refuse to transmit any public access program or portion of a public access program that contains obscenity, indecency, or nudity in violation of Applicable Law. 7.10 Noncommercial Use of PEG. Permitted noncommercial uses of the Access Channels shall include by way of example and not limitation: (1)the identification of financial 19 20333190 supporters similar to what is provided on public broadcasting stations; or (2) the solicitation of financial support for the provision of PEG programming by the City or third party users for charitable, educational or governmental purposes; or(3)programming offered by accredited, non-profit, educational institutions which may, for example, offer telecourses over a Access Channel. 7.11 Dedicated Fiber Return Lines. Grantee will maintain all existing fiber paths in place as of the Effective Date to facilitate PEG origination/return capacity in the City. Such fiber returns paths are listed in Exhibit B attached hereto. Grantee shall not be responsible for fiber "replacement" but will handle any damage and all maintenance on the existing fiber. Grantee anticipates, but cannot guarantee, that that this will result in minimal fiber expenditures by the City over the Franchise term. 7.12 Interconnection. To the extent technically feasible, Grantee will allow necessary interconnection with any newly constructed City and school fiber for noncommercial programming to be promoted and administered by the City as allowed under Applicable Laws and at no additional cost to the City or schools. This may be accomplished through a patch panel or other similar facility and each party will be responsible for the fiber on their respective sides of the demarcation point. Grantee reserves its right to review on a case-by-case basis the technical feasibility of the proposed interconnection. Based on this review Grantee may condition the interconnection on the reasonable reimbursement of Grantee's incremental costs, with no markup for profit, to recoup Grantee's construction costs only. In no event will Grantee impose any type of recurring fee for said interconnection. 7.13 Ancillary Equipment. Any ancillary equipment operated by Grantee for the benefit of PEG Access Channels on Grantee's fiber paths or Cable System, whether referred to switchers, routers or other equipment, will be maintained by Grantee, at no cost to the City or schools for the life of the Franchise. Grantee is responsible for any ancillary equipment on its side of the demarcation point and the City or school is responsible for all other production/playback equipment. 7.14 Future Fiber Return Lines for PEG. At such time that the City determines: (a) that the City desires the capacity to allow Subscribers in the City to receive PEG programming (video or character generated) which may originate from schools, City facilities, other government facilities or other designated facilities (other than those indicated in paragraph 10); or (b) that the City desires to establish or change a location from which PEG programming is originated; or (c) that the City desires to upgrade the Connection to Grantee from an existing signal point of origination, the City will give Grantee written notice detailing the point of origination and the capability sought by the City. Grantee agrees to submit a cost estimate to implement the City's plan within a reasonable period of time but not later than September I" in the year proceeding the request for any costs exceeding Twenty-five Thousand and No/100 Dollars ($25,000). The cost estimate 20 2033319vl will be on a time and materials basis with no additional markup. After an agreement to reimburse Grantee for Grantee's out of pocket time and material costs, Grantee will implement any necessary Cable System changes within a reasonable period of time. Nothing herein prevents the City, or a private contractor retained by the City, from constructing said return fiber. 7.15 Access Channel Carriage. (a) Any and all costs associated with any modification of the Access Channels or signals after the Access Channels/signals leave the City's designated playback facilities, or any designated playback center authorized by the City shall be borne entirely by Grantee. Grantee shall not cause any programming to override PEG programming on any Access Channel, except by oral or written permission from the City, with the exception of emergency alert signals. (b) The City may request and Grantee shall provide an additional Access Channel when the cumulative time on all the existing Access Channels combined meets the following standard: whenever one of the Access Channels in use during eighty percent (80%) of the weekdays, Monday through Friday, for eighty percent (80%) of the time during a consecutive three (3) hour period for six (6) weeks running, and there is a demand for use of an additional Channel for the same purpose, the Grantee has six (6) months in which to provide a new, Access Channel for the same purpose; provided that, the provision of the additional Channel or Channels does not require the Cable System to install Converters. (c) The VHF spectrum shall be used for one (1) of the public, educational, or governmental specially designated Access Channels. (d) The City or its designee shall be responsible for developing, implementing, interpreting and enforcing rules for PEG Access Channel use. (e) The Grantee shall monitor the Access Channels for technical quality to ensure that they meet FCC technical standards including those applicable to the carriage of Access Channels, provided however, that the Grantee is not responsible for the production quality of PEG programming productions. The City, or its designee, shall be responsible for the production and quality of all PEG access programming. Grantee shall carry all components of the standard definition of Access Channel including, but not limited to, closed captioning, stereo audio and other elements associated with the programming. 21 2033319vl 7.16 Access Channel Support. (a) Within thirty (30) days of the Effective Date of this Franchise Grantee shall remit to the Commission a one-time Two Hundred Thousand and No/100 Dollar ($200,000) grant in support of PEG capital purposes ("PEG Grant"). Comcast retains all legal authority it may possess to recover the PEG Grant from Subscribers in any manner permitted by Applicable Law. (b) Upon the Effective Date of this Franchise, Grantee shall also collect and remit to the City Sixty cents (60¢)per Subscriber per month in support of PEG capital ("PEG Fee"). (c) During the twelve (12) months following the Effective Date, Grantee shall retain Thirteen cents (13¢) of the Sixty cent (60¢) PEG Fee to reimburse Grantee for the costs associated with maintaining staff, equipment and space at the Studio to handle the public and educational playback obligations for the Transition Period. This will result in the City receiving a Forty-seven cent (47¢) PEG Fee for the first twelve (12) months of the Franchise. Thereafter the PEG Fee will revert to the Sixty cent(60¢) level for the remainder of the ten (10) year Franchise term— subject to the one-time inflation adjustment set forth in Section 7.16 (d) below. (d) At the fifth (5`h) anniversary of the Effective Date of this Franchise, the City, at its discretion, may require Grantee to increase the PEG Fee to Sixty-five cents (65¢) per Subscriber per month for the remaining term of the Franchise. The PEG Fee shall be used by City in its sole discretion to fund PEG access capital expenditures. (e) Neither the PEG Grant nor the PEG Fee are intended to represent part of the Franchise Fee and are intended to fall within one (1) or more of the exceptions in 47 U.S.C. § 542. The PEG Grant and PEG Fee may be categorized, itemized, and passed through to Subscribers as permissible, in accordance with 47 U.S.C. §542 or other Applicable Laws. Grantee shall pay the PEG Fee to the City quarterly at the same time as the payment of Franchise Fees under Section 16.1 of the Franchise. Grantee agrees that it will not offset or reduce its payment of past, present or future Franchise Fees required as a result of its obligation to remit the PEG Funds or the PEG Fee. (f) Any PEG Access capital support amounts owing pursuant to this Franchise which remain unpaid more than twenty-five (25) Days after the date the payment is due shall be delinquent and shall thereafter accrue interest at twelve percent (12%)per annum or the prime lending rate published by the Wall Street Journal on the Day the payment was due plus two percent(2%), whichever is greater. 7.17 PEG Technical Quality. (a) Grantee shall not be required to carry a PEG Access Channel in a higher quality format than that of the Channel Signal delivered to Grantee, but Grantee shall not implement a change in the method of delivery of Access Channels that results in a material degradation of signal quality or impairment of viewer reception of Access Channels, provided that this requirement shall not prohibit Grantee from implementing 22 2033319v1 new technologies also utilized for commercial Channels carried on its Cable System. Grantee shall meet FCC signal quality standards when offering Access Channels on its Cable System and shall continue to comply with closed captioning pass-through requirements. There shall be no significant deterioration in an Access Channels signal from the point of origination upstream to the point of reception downstream on the Cable System. (b) Within twenty-four (24) hours of a written request from City to the Grantee identifying a technical problem with a Access Channel and requesting assistance, Grantee will provide technical assistance or diagnostic services to determine whether or not a problem with a PEG signal is the result of matters for which Grantee is responsible and if so, Grantee will take prompt corrective action. If the problem persists and there is a dispute about the cause, then the parties shall meet with engineering representation from Grantee and the City in order to determine the course of action to remedy the problem. 7.18 Access Channel Promotion. Grantee shall allow the City to place bill stuffers in Grantee's Subscriber statements at a cost to the City not to exceed Grantee's out of pocket cost, no less frequently than twice per year, or at such time as a Access Channel is moved or relocated, upon the written request of the City and at such times that the placement of such materials would not materially and adversely affect Grantee's cost for the production and mailing of such statements. The City agrees to pay Grantee in advance for the actual cost of such bill stuffers. 7.19 Change in Technology. In the event Grantee makes any change in the Cable System and related equipment and facilities or in its signal delivery technology, which requires the City to obtain new equipment in order to be compatible with such change for purposes of transport and delivery of the Access Channels, Grantee shall, at its own expense and free of charge to City or its designated entities, purchase such equipment as may be necessary to facilitate the cablecasting of the Access Channels in accordance with the requirements of the Franchise. 7.20 Relocation of Grantee's Headend. In the event Grantee relocates its headend, Grantee will be responsible for replacing or restoring the existing dedicated fiber connections at Grantee's cost so that all the functions and capacity remain available, operate reliably and satisfy all applicable technical standards and related obligations of the Franchise free of charge to the City or its designated entities. 7.21 Regional Channel Six. Grantee shall make available Regional Channel Six as long as it is required to do so by the State of Minnesota. 7.22 Government Access Channel Functionality. Grantee agrees to provide the capability such that the City, from its City Hall, can switch its government Access Channel in the following ways: (a) Insert live Council meetings from City Hall; (b) Replay government access programming from City Hall; and 23 2033319v1 (c) Transmit character generated programming. (d) Schedule for Grantee to replay City-provided tapes in pre-arranged time slot on the government Access Channel; and (e) Switch to C-SPAN 2 or other comparable programming provided by the Grantee at any time when not carrying live or taped government access programming. 7.23 Compliance with Minnesota Statutes Chapter 238. In addition to the requirements contained in this Section 7 of this Franchise, Grantee and City shall comply with the PEG requirements mandated by Minn. Stat. 238.084. SECTION 8 REGULATORY PROVISIONS. 8.1 Intent. The City shall have the right to administer and regulate activities under the Franchise up to the full extent permitted by Applicable Law. 8.2 Delegation of Authority to Regulate. The City reserves the right to delegate its regulatory authority wholly or in part to agents of the City, including, but not limited to, an agency which may be formed to regulate several franchises in the region in a manner consistent with Applicable Laws. This may include but shall not be limited to the Commission or other entity as City may determine in its sole discretion. Any existing delegation in place at the time of the grant of this Franchise shall remain intact unless expressly modified by City. 8.3 Areas of Administrative Authority. In addition to any other regulatory authority granted to the City by law or franchise, the City shall have administrative authority in the following areas: (a) Administering and enforcing the provisions of this Franchise, including the adoption of administrative rules and regulations to carry out this responsibility. (b) Coordinating the operation of Access Channels. (c) Formulating and recommending long-range cable communications policy for the Franchise Area. (d) Disbursing and utilizing Franchise revenues paid to the City. (e) Administering the regulation of rates, to the extent permitted by Applicable Law. (f) All other regulatory authority permitted under Applicable Law. The City or its designee shall have continuing regulatory jurisdiction and supervision over the System and the Grantee's operations under the Franchise to the extent allowed by Applicable Law. 24 20333190 8.4 Regulation of Rates and Charges. (a) Right to Regulate. The City reserves the right to regulate rates or charges for any Cable Service within the limits of Applicable Law, to enforce rate regulations prescribed by the FCC, and to establish procedures for said regulation or enforcement. (b) Notice of Change in Rates and Charges. Throughout the term of this Franchise, Grantee shall give the City and all Subscribers within the City at least thirty (30) Days' notice of any intended modifications or additions to Subscriber rates or charges. Nothing in this Subsection shall be construed to prohibit the reduction or waiving of rates or charges in conjunction with promotional campaigns for the purpose of attracting Subscribers or users. (c) Rate Discrimination Prohibited. Within any category of Subscribers, Grantee shall not discriminate among Subscribers with regard to rates and charges made for any service based on considerations of race, color, creed, sex, marital or economic status, national origin, sexual preference, or (except as allowed by Applicable Law) neighborhood of residence, except as otherwise provided herein; and for purposes of setting rates and charges, no categorization of Subscribers shall be made by Grantee on the basis of those considerations. Nevertheless, Grantee shall be permitted to establish (1) discounted rates and charges for providing Cable Service to low-income, handicapped, or low-income elderly Subscribers, (2) promotional rates, and (3) bulk rate and package discount pricing. SECTION 9 BOND. 9.1 Performance Bond. Upon the Effective Date of this Franchise and at all times thereafter Grantee shall maintain with City a bond in the sum of One Hundred Thousand Dollars ($100,000.00) in such form and with such sureties as shall be acceptable to City, conditioned upon the faithful performance by Grantee of this Franchise and the acceptance hereof given by City and upon the further condition that in the event Grantee shall fail to comply with any law, ordinance or regulation, there shall be recoverable jointly and severally from the principal and surety of the bond, any damages or losses suffered by City as a result, including the full amount of any compensation, indemnification or cost of removal of any property of Grantee, including a reasonable allowance for attorneys' fees and costs (with interest at two percent (2%) in excess of the then prime rate), up to the full amount of the bond, and which bond shall further guarantee payment by Grantee of all claims and liens against City or any, public property, and taxes due to City, which arise by reason of the construction, operation, maintenance or use of the Cable System. 9.2 Rights. The rights reserved by City with respect to the bond are in addition to all other rights the City may have under this Franchise or any other law. 9.3 Reduction of Bond Amount. City may, in its sole discretion, reduce the amount of the bond. 25 2033319v1 SECTION 10 SECURITY FUND 10.1 Security Fund. If there is an uncured breach by Grantee of a material provision of this Franchise or a pattern of repeated violations of any provision(s) of this Franchise, then Grantee shall, upon written request, establish and provide to the City, as security for the faithful performance by Grantee of all of the provisions of this Franchise, a letter of credit from a financial institution satisfactory to the City in the amount of Twenty Thousand and No/100 Dollars ($20,000.00). In no event shall Grantee fail to post a Twenty Thousand and No/100 Dollar ($20,000.00) letter of credit within thirty (30) days receipt of a notice of franchise violation pursuant to this Section 10.1. Failure to post said letter of credit shall constitute a separate material violation of this Franchise, unless the breach is cured within such thirty (30) Day period or longer period allowed under the Franchise. The letter of credit shall serve as a common security fund for the faithful performance by Grantee of all the provisions of this Franchise and compliance with all orders, permits and directions of the City and the payment by Grantee of any claim, liens, costs, expenses and taxes due the City which arise by reason of the construction, operation or maintenance of the Cable System. Interest on this deposit shall be paid to Grantee by the bank on an annual basis. The security may be terminated by the Grantee upon the resolution of the alleged noncompliance. The obligation to establish the security fund required by this paragraph is unconditional. The fund must be established in those circumstances where Grantee disputes the allegation that it is not in compliance, and maintained for the duration of the dispute. If Grantee fails to establish the security fund as required, the City may take whatever action is appropriate to require the establishment of that fund and may recover its costs, reasonable attorneys' fees, and an additional penalty of Two Thousand Dollars ($2,000) in that action. 10.2 Withdrawal of Funds. Provision shall be made to permit the City to withdraw funds from the security fund. Grantee shall not use the security fund for other purposes and shall not assign, pledge or otherwise use this security fund as security for any purpose. 10.3 Restoration of Funds. Within ten (10) Days after notice to it that any amount has been withdrawn by the City from the security fund pursuant to 10.4 of this section, Grantee shall deposit a sum of money sufficient to restore such security fund to the required amount. 10.4 Liquidated Damages. In addition to recovery of any monies owed by Grantee to City or damages to City as a result of any acts or omissions by Grantee pursuant to the Franchise, City in its sole discretion may charge to and collect from the security fund the following liquidated damages: (a) For failure to provide data, documents, reports or information or to cooperate with City during an application process or System review, the liquidated damage shall be One Hundred Dollars ($100.00) per Day for each Day, or part thereof, such failure occurs or continues. (b) For failure to comply with any of the provisions of this Franchise for which a penalty is not otherwise specifically provided pursuant to this Paragraph 10.4, 26 2033319vl the liquidated damage shall be One Hundred Fifty Dollars ($150.00) per Day for each Day, or part thereof, such failure occurs or continues. (c) For failure to test, analyze and report on the performance of the System following a request by City, the liquidated damage shall be Two Hundred Fifty Dollars ($250.00) per Day for each Day, or part thereof, such failure occurs or continues. (d) Forty-five Days following notice from City of a failure of Grantee to comply with construction, operation or maintenance standards, the liquidated damage shall be Two Hundred Dollars ($200.00) per Day for each Day, or part thereof, such failure occurs or continues. (e) For failure to provide the services Grantee has proposed, including but not limited to the implementation and the utilization of the Access Channels the liquidated damage shall be One Hundred Fifty ($150.00) per Day for each Day, or part thereof, such failure occurs or continues. 10.5 Each Violation a Separate Violation. Each violation of any provision of this Franchise shall be considered a separate violation for which separate liquidated damages can be imposed. 10.6 Maximum 120 Days. Any liquidated damages for any given violation shall be imposed upon Grantee for a maximum of one hundred twenty (120) Days. If after that amount of time Grantee has not cured or commenced to cure the alleged breach to the satisfaction of the City, the City may pursue all other remedies. 10.7 Withdrawal of Funds to Pay Taxes. If Grantee fails to pay to the City any taxes due and unpaid; or fails to repay to the City, any damages, costs or expenses which the City shall be compelled to pay by reason of any act or default of the Grantee in connection with this Franchise; or fails, after thirty (30) Days notice of such failure by the City to comply with any provision of the Franchise which the City reasonably determines can be remedied by an expenditure of the security, the City may then withdraw such funds from the security fund. Payments are not Franchise Fees as defined in Section 16 of this Franchise. 10.8 Procedure for Draw on Security Fund. Whenever the City finds that Grantee has allegedly violated one (1) or more terms, conditions or provisions of this Franchise, a written notice shall be given to Grantee. The written notice shall describe in reasonable detail the alleged violation so as to afford Grantee an opportunity to remedy the violation. Grantee shall have thirty (30) Days subsequent to receipt of the notice in which to correct the violation before the City may require Grantee to make payment of damages, and further to enforce payment of damages through the security fund. Grantee may, within ten (10) Days of receipt of notice, notify the City that there is a dispute as to whether a violation or failure has, in fact, occurred. Such notice by Grantee shall specify with particularity the matters disputed by Grantee and shall stay the running of the above-described time. (a) City shall hear Grantee's dispute at the next regularly scheduled or specially scheduled Council meeting. Grantee shall have the right to speak and introduce evidence. The City shall determine if Grantee has committed a violation and shall make 27 2033319vl written findings of fact relative to its determination. If a violation is found, Grantee may petition for reconsideration. (b) If after hearing the dispute, the claim is upheld by the City, then Grantee shall have thirty (30) Days within which to remedy the violation before the City may require payment of all liquidated damages due it. 10.9 Time for Correction of Violation. The time for Grantee to correct any alleged violation may be extended by the City if the necessary action to collect the alleged violation is of such a nature or character as to require more than thirty (30) Days within which to perform - provided Grantee commences corrective action within fifteen(15) Days and thereafter uses reasonable diligence, as determined by the City, to correct the violation. 10.10 Grantee's Right to Pay Prior to Security Fund Draw. Grantee shall have the opportunity to make prompt payment of any assessed liquidated damages and if Grantee fails to promptly remit payment to the City, the City may resort to a draw from the security fund in accordance with the terms of this Section 10 of the Franchise. 10.11 Failure to so Replenish Security Fund. If any security fund is not so replaced, City may draw on said security fund for the whole amount thereof and hold the proceeds, without interest, and use the proceeds to pay costs incurred by City in performing and paying for any or all of the obligations, duties and responsibilities of Grantee under this Franchise that are not performed or paid for by Grantee pursuant hereto, including attorneys' fees incurred by the City in so performing and paying. The failure to so replace any security fund may also, at the option of City, be deemed a default by Grantee under this Franchise. The drawing on the security fund by City, and use of the money so obtained for payment or performance of the obligations, duties and responsibilities of Grantee which are in default, shall not be a waiver or release of such default. 10.12 Collection of Funds Not Exclusive Remedy. The collection by City of any damages or monies from the security fund shall not affect any other right or remedy available to City, nor shall any act, or failure to act, by City pursuant to the security fund, be deemed a waiver of any right of City pursuant to this Franchise or otherwise. Notwithstanding this section, however, should the City elect to impose liquidated damages, that remedy shall remain the City's exclusive remedy for the one hundred twenty (120) Day period set forth in Section 10.6. SECTION 11 DEFAULT 11.1 Basis for Default. City shall give written notice of default to Grantee if City, in its sole discretion, determines that Grantee has: (a) Violated any material provision of this Franchise or the acceptance hereto or any rule, order, regulation or determination of the City, state or federal government, not in conflict with this Franchise; (b) Attempted to evade any provision of this Franchise or the acceptance hereof, 28 2033319v1 (c) Practiced any fraud or deceit upon City or Subscribers; (d) Made a material misrepresentation of fact in the application for or negotiation of this Franchise; or (e) Incurred a twelve (12) month or more delay in the construction schedule. 11.2 Default Procedure. If Grantee fails to cure such default within thirty (30) Days after the giving of such notice (or if such default is of such a character as to require more than thirty (30) Days within which to cure the same, and Grantee fails to commence to cure the same within said thirty (30) Day period and thereafter fails to use reasonable diligence, in City's sole opinion, to cure such default as soon as possible), then, and in any event, such default shall be a substantial breach and City may elect to terminate the Franchise. The City may place the issue of revocation and termination of this Franchise before the governing body of City at a regular meeting. If City decides there is cause or reason to terminate, the following procedure shall be followed: (a) City shall provide Grantee with a written notice of the reason or cause for proposed termination and shall allow Grantee a minimum of thirty (30) Days subsequent to receipt of the notice in which to correct the default. (b) Grantee shall be provided with an opportunity to be heard at a public hearing prior to any decision to terminate this Franchise. (c) If, after notice is given and an opportunity to cure, at Grantee's option, a public hearing is held, and the City determines there was a violation, breach, failure, refusal or neglect, the City may declare by resolution the Franchise revoked and of no further force and effect unless there is compliance within such period as the City may fix, such period may not be less than thirty (30) Days provided no opportunity for compliance need be granted for fraud or misrepresentation. 11.3 Mediation. If the Grantee and City are unable to resolve a dispute through informal negotiations during the period of thirty (30) Days following the submission of the claim giving rise to the dispute by one (1) party to the other, then unless that claim has been waived as provided in the Franchise, such claim may be subject to mediation if jointly agreed upon by both parties. Unless the Grantee and City mutually agree otherwise, such mediation shall be in accordance with the rules of the American Arbitration Association currently in effect at the time of the mediation. A party seeking mediation shall file a request for mediation with the other party to the Franchise and with the American Arbitration Association. The request may be made simultaneously with the filing of a complaint, but, in such event, mediation shall proceed in advance of legal proceedings only if the other party agrees to participate in mediation. Mutually agreed upon Mediation shall stay other enforcement remedies of the parties for a period of ninety (90) days from the date of filing, unless stayed for a longer period by agreement of the Grantee and City. The Grantee and City shall each pay one-half of the mediator's fee and any filing fees. The mediation shall be held in the City unless another location is mutually agreed upon. Agreements reached in mediation shall be enforceable as a settlement agreement in any court 29 2033319v1 having jurisdiction thereof. Nothing herein shall serve to modify or on any way delay the franchise enforcement process set forth in Section 10 of this Franchise. 11.4 Failure to Enforce. Grantee shall not be relieved of any of its obligations to comply promptly with any provision of the Franchise by reason of any failure of the City to enforce prompt compliance, and City's failure to enforce shall not constitute a waiver of rights or acquiescence in Grantee's conduct. 11.5 Compliance with the Laws. _ (a) If any federal or state law or regulation shall require or permit City or Grantee to perform any service or act or shall prohibit City or Grantee from performing any service or act which may be in conflict with the terms of this Franchise, then as soon as possible following knowledge thereof, either party shall notify the other of the point in conflict believed to exist between such law or regulation. Grantee and City shall conform to state laws and rules regarding cable communications not later than one (1) year after they become effective, unless otherwise stated, and shall conform to federal laws and regulations regarding cable as they become effective. (b) If any term, condition or provision of this Franchise or the application thereof to any Person or circumstance shall, to any extent, be held to be invalid or unenforceable, the remainder hereof and the application of such term, condition or provision to Persons or circumstances other than those as to whom it shall be held invalid or unenforceable shall not be affected thereby, and this Franchise and all the terms, provisions and conditions hereof shall, in all other respects, continue to be effective and complied with provided the loss of the invalid or unenforceable clause does not substantially alter the agreement between the parties. In the event such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed so that the provision which had been held invalid or modified is no longer in conflict with the law, rules and regulations then in effect, said provision shall thereupon return to full force and effect and shall thereafter be binding on Grantee and City. SECTION 12 FORECLOSURE AND RECEIVERSHIP 12.1 Foreclosure. Upon the foreclosure or other judicial sale of the Cable System, Grantee shall notify the City of such fact and such notification shall be treated as a notification that a change in control of Grantee has taken place, and the provisions of this Franchise governing the consent to transfer or change in ownership shall apply without regard to how such transfer or change in ownership occurred. 12.2 Receivership. The City shall have the right to cancel this Franchise subject to any applicable provisions of state law, including the Bankruptcy Act, one hundred twenty (120) Days after the appointment of a receiver or trustee to take over and conduct the business of Grantee, whether in receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty (120) Days, or unless: 30 2033319v1 (a) Within one hundred twenty (120) Days after his election or appointment, such receiver or trustee shall have fully complied with all the provisions of this Franchise and remedied all defaults thereunder; and, (b) Such receiver or trustee, within said one hundred twenty (120) Days, shall have executed an agreement, duly approved by the Court having jurisdiction in the premises, whereby such receiver or trustee assumes and agrees to be bound by each and every provision of this Franchise. SECTION 13 REPORTING REQUIREMENTS 13.1 Quarterly Reports. Within forty-five (45) calendar days after the end of each calendar quarter, Grantee shall submit to the City along with its Franchise Fee payment a report showing the basis for computation of such fees prepared by an officer of Grantee showing the basis for the computation of the Franchise Fees paid during that period in a form and substance substantially equivalent to Exhibit C attached hereto. This report shall separately indicate revenues received by Grantee within the City including, but not limited to such items as listed in the definition of"Gross Revenues" at Section 1 of this Franchise. 13.2 Monitoring and Compliance Reports. Upon request, but no more than once a year, Grantee shall provide a written report of any and all FCC technical performance tests for the residential network required in FCC Rules and Regulations as now or hereinafter constituted. In addition, Grantee shall provide City with copies of reports of the semi-annual test and compliance procedures established by this Franchise no later than thirty (30) Days after the completion of each series of tests. 13.3 Reports. Upon request of the City and in no event later than thirty (30) Days from the date of receipt of such request, Grantee shall, free of charge, prepare and furnish to the City, at the times and in the form prescribed, such additional reports with respect to its operation, affairs, transactions, or property, as may be reasonably necessary to ensure compliance with the terms of this Franchise. Grantee and City may in good faith agree upon taking into consideration Grantee's need for the continuing confidentiality as prescribed herein. Neither City nor Grantee shall unreasonably demand or withhold information requested pursuant with the terms of this Franchise. 13.4 Communications with Regulatory Agencies. (a) Upon written request, Grantee shall submit to City copies of any pleading, applications, notifications, communications and documents of any kind, submitted by Grantee or its Affiliates to any federal, State or local courts, regulatory agencies and other government bodies if such documents directly relate to the operations of Grantee `s Cable System within the Franchise Area. Grantee shall submit such documents to City no later than thirty (30) Days after receipt of City's request. Grantee shall not claim confidential, privileged or proprietary rights to such documents unless under federal, State, or local law such documents have been determined to be confidential by a court of competent jurisdiction, or a 31 2033319vl federal or State agency. With respect to all other reports, documents and notifications provided to any federal, State or local regulatory agency as a routine matter in the due course of operating Grantee `s Cable System within the Franchise Area, Grantee shall make such documents available to City upon City's written request. (b) In addition, Grantee and its Affiliates shall within ten (10) Days of any communication to or from any judicial or regulatory agency regarding any alleged or actual violation of this Franchise, City regulation or other requirement relating to the System, use its best efforts to provide the City a copy of the communication, whether specifically requested by the City to do so or not. SECTION 14 CUSTOMER SERVICE POLICIES 14.1 Response to Customers and Cooperation with City. Grantee shall promptly respond to all requests for service, repair, installation and information from Subscribers. Grantee acknowledges the City's interest in the prompt resolution of all cable complaints and shall work in close cooperation with the City to resolve complaints. 14.2 Definition of"Complaint." For the purposes of Section 14, with the exception of Subsection 14.5, a"complaint" shall mean any communication to Grantee or to the City by a Subscriber or a Person who has requested Cable Service; a Person expressing dissatisfaction with any service, performance, or lack thereof, by Grantee under the obligations of this Franchise. 14.3 Customer Service Agreement and Written Information. Grantee shall provide to Subscribers a comprehensive service agreement and information in writing for use in establishing Subscriber service. Written information shall, at a minimum, contain the following information: (a) Services to be provided and rates for such services. (b) Billing procedures. (c) Service termination procedure. (d) Change in service notifications. (e) Liability specifications. (f) Converter/Subscriber terminal equipment policy. (g) Breach of Franchise specification. (h) How complaints are handled including Grantee's procedure for investigation and resolution of Subscriber complaints. 32 2033319vl (i) The name, address, and phone number of the Person identified by the City as responsible for handling cable questions and complaints for the City. This information shall be prominently displayed and Grantee shall submit the information to the City for review and approval as to its content and placement on Subscriber billing statements. A copy of the written information shall be provided to each Subscriber at the time of initial Connection and any subsequent reconnection. 14.4 Reporting Complaints. (a) The requirements of this Section 14.4 shall be subject to federal law regarding Subscriber privacy. Grantee shall maintain all Subscriber data available for City inspection. Subscriber data shall include the date, name, address, telephone number of Subscriber complaints as well as the subject of the complaint, date and type of action taken to resolve the complaint, any additional action taken by Grantee or the Subscriber. The data shall be maintained in a way that allows for simplified access of the data by the City. (b) Subject to federal law and upon reasonable request by the City, Grantee shall, within a reasonable amount of time, provide City with such Subscriber data for its review. 14.5 Customer Service Standards. The City hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC's rules and regulations, as amended. Grantee shall, upon request, which request shall include the reason for the request (such as complaints received or other reasonable evidence of concern), provide City with information which shall describe in detail Grantee's compliance with each and every term and provision of this Section 14.5. Grantee shall comply in all respects with the customer service requirements established by the FCC and those set forth herein. To the extent that this Franchise imposes requirements greater than those established by the FCC, Grantee reserves whatever rights it may have to recover the costs associated with compliance in any manner consistent with Applicable Law. 14.6 Local Office. Grantee shall maintain a convenient local customer service and bill payment location for matters such as receiving Subscriber payments, handling billing questions, equipment replacement and customer service information. Grantee shall comply with the standards and requirements for customer service set forth below during the term of this Franchise. 14.7 Cable System office hours and telephone availability. (a) Grantee will maintain a local, toll-free or collect call telephone access line which will be available to its Subscribers twenty-four (24) hours a Day, seven (7) Days a week. (i) Trained Grantee representatives will be available to respond to customer telephone inquiries during Normal Business Hours. (ii) After Normal Business Hours, the access line may be answered by a service or an automated response system, including an answering machine. 33 2033319vl Inquiries received after Normal Business Hours must be responded to by a trained Grantee representative on the next business Day. (b) Under Normal Operating Conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less than ninety percent (90%) of the time under Normal Operating Conditions, measured on a quarterly basis. (c) Grantee shall not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. (d) Under Normal Operating Conditions, the customer will receive a busy signal less than three percent (3%) of the time. (e) Customer service center and bill payment locations will be open at least during Normal Business Hours and will be conveniently located. 14.8 Installations, Outages and Service Calls. Under Normal Operating Conditions, each of the following standards will be met no less than ninety-five percent (95%) of the time measured on a quarterly basis: (a) Standard Installations will be performed within seven (7) business days after an order has been placed. "Standard" Installations are those that are located up to one hundred twenty-five (125) feet from the existing distribution system as more specifically set forth in Section 6.6(c). (b) Excluding conditions beyond the control of Grantee, Grantee will begin working on "Service Interruptions"promptly and in no event later than twenty-four (24) hours after the interruption becomes known. Grantee must begin actions to correct other Service problems the next business Day after notification of the Service problem. (c) The "appointment window" alternatives for Installations, Service calls, and other Installation activities will be either a specific time or, at maximum, a four (4) hour time block during Normal Business Hours. (Grantee may schedule Service calls and other Installation activities outside of Normal Business Hours for the express convenience of the customer.) (d) Grantee may not cancel an appointment with a customer after the close of business on the business Day prior to the scheduled appointment. (e) If Grantee's representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled, as necessary, at a time which is convenient for the customer. 34 2033319v1 14.9 Communications between Grantee and Subscribers. (a) Refunds. Refund checks will be issued promptly, but no later than either: (i) The customer's next billing cycle following resolution of the request or thirty (30) Days, whichever is earlier, or (ii) The return of the equipment supplied by Grantee if Cable Service is terminated. (b) Credits. Credits for Cable Service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. 14.10 Billing: (a) Consistent with 47 C.F.R. § 76.1619, bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, Basic Cable Service and premium Cable Service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits. (b) In case of a billing dispute, Grantee must respond to a written complaint from a Subscriber within thirty (30) Days. 14.11 Subscriber Information. Grantee will provide written information on each of the following areas at the time of Installation of Service, at least annually to all Subscribers, and at any time upon request: (a) Products and Services offered; (b) Prices and options for programming services and conditions of subscription to programming and other services; (c) Installation and Service maintenance policies; (d) Instructions on how to use the Cable Service; (e) Channel positions of programming carried on the System; and (f) Billing and complaint procedures, including the address and telephone number of the City's cable office. Subscribers shall be advised of the procedures for resolution of complaints about the quality of the television signal delivered by Grantee, including the address of the responsible officer of the City. Subscribers will be notified of any changes in rates, programming services or Channel positions as soon as possible in writing. Notice must be given to Subscribers a minimum of thirty (30) Days in advance of such changes if the change is within the control of 35 2033319v1 Grantee. In addition, Grantee shall notify Subscribers thirty (30) Days in advance of any significant changes in the information required by this Section 14.11. 14.12 Notice or Rate Programming Change. In addition to the requirement of this Section 14.12 regarding advance notification to Subscribers of any changes in rates, programming services or Channel positions, Grantee shall give thirty (30) Days written notice to both Subscribers and the City before implementing any rate or Service change. Such notice shall state the precise amount of any rate change and briefly explain in readily understandable fashion the cause of the rate change (e.g., inflation, change in external costs or the addition/deletion of Channels). When the change involves the addition or deletion of Channels, each Channel added or deleted must be separately identified. For purposes of the carriage of digital broadcast signals, Grantee need only identify for Subscribers, the television signal added and not whether that signal may be multiplexed during certain dayparts. 14.13 Subscriber Contracts. Grantee shall, upon written request, provide the City with any standard form residential Subscriber contract utilized by Grantee. If no such written contract exists, Grantee shall file with the City a document completely and concisely stating the length and terms of the Subscriber contract offered to customers. The length and terms of any standard form Subscriber contract(s) shall be available for public inspection during Normal Business Hours. A list of Grantee's current Subscriber rates and charges for Cable Service shall be maintained on file with City and shall be available for public inspection. 14.14 Refund Policy. If a Subscriber's Cable Service is interrupted or discontinued, without cause, for twenty-four (24) or more consecutive hours, Grantee shall, upon request by the Subscriber, credit such Subscriber pro rata for such interruption. For this purpose, every month will be assumed to have thirty (30) Days. 14.15 Late Fees. Grantee shall comply with all applicable state and federal laws with respect to any assessment, charge, cost, fee or sum, however characterized, that Grantee imposes upon a Subscriber for late payment of a bill. The City reserves the right to enforce Grantee's compliance with all Applicable Laws to the maximum extent legally permissible. 14.16 Disputes. All Subscribers and members of the general public may direct complaints, regarding Grantee's Service or performance to the chief administrative officer of the City or the chief administrative officer's designee, which may be a board or Commission of the City. 14.17 Customer Bills. Customer bills shall be designed in such a way as to present the information contained therein clearly and comprehensibly to Customers, and in a way that(A) is not misleading and (B) does not omit material information. Notwithstanding anything to the contrary in Section 14.10, above, Grantee may, in its sole discretion, consolidate costs on Customer bills as may otherwise be permitted by Section 622(c) of the Cable Act (47 U.S.C. §542(c)). 14.18 Failure to Resolve Complaints. Grantee shall resolve a complaint within thirty (30) Days in a manner deemed reasonable by the City under the terms of the Franchise. 36 2033319vl 14.19 Maintain a Complaint Phone Line. Grantee shall maintain a local or toll-free telephone Subscriber complaint line, available to its Subscribers twenty-four (24) hours per Day, seven (7) Days a week. 14.20 Notification of Complaint Procedure. Grantee shall have printed clearly and prominently on each Subscriber bill and in the customer service agreement provided for in Section 14.3, the twenty-four (24) hour Grantee phone number for Subscriber complaints. Additionally, Grantee shall provide information to customers concerning the procedures to follow when they are unsatisfied with measures taken by Grantee to remedy their complaint. This information will include the phone number of the City office or Person designated to handle complaints. Additionally, Grantee shall state that complaints should be made to Grantee prior to contacting the City. 14.21 Subscriber Privacy. (a) To the extent required by Minn. Stat. §238.084 Subd. 1(s) Grantee shall comply with the following: No signals including signals of a Class IV Channel may be transmitted from a Subscriber terminal for purposes of monitoring individual viewing patterns or practices without the express written permission of the Subscriber. The request for permission must be contained in a separate document with a prominent statement that the Subscriber is authorizing the permission in full knowledge of its provisions. Such written permission shall be for a limited period of time not to exceed one (1) year which may be renewed at the option of the Subscriber. No penalty shall be invoked for a Subscriber's failure to provide or renew such permission. The permission shall be revocable at any time by the Subscriber without penalty of any kind whatsoever. (b) No information or data obtained by monitoring transmission of a signal from a Subscriber terminal, including but not limited to lists of the names and addresses of Subscribers or any lists that identify the viewing habits of Subscribers shall be sold or otherwise made available to any party other than to Grantee or its agents for Grantee's business use, and also to the Subscriber subject of that information, unless Grantee has received specific written permission from the Subscriber to make such data available. The request for permission must be contained in a separate document with a prominent statement that the Subscriber is authorizing the permission in full knowledge of its provisions. Such written permission shall be for a limited period of time not to exceed one (1) year which may be renewed at the option of the Subscriber. No penalty shall be invoked for a Subscriber's failure to provide or renew such permission. The permission shall be revocable at any time by the Subscriber without penalty of any kind whatsoever. (c) Written permission from the Subscriber shall not be required for the conducting of system wide or individually addressed electronic sweeps for the purpose of verifying System integrity or monitoring for the purpose of billing. Confidentiality of such information shall be subject to the provision set forth in subparagraph (b) of this section. 37 2033319v1 14.22 Grantee Identification. Grantee shall provide all customer service technicians and all other Grantee employees entering private property with appropriate picture identification so that Grantee employees may be easily identified by the property owners and Subscribers. SECTION 15 SUBSCRIBER PRACTICES 15.1 Subscriber Rates. There shall be no charge for disconnection of any installation or outlet. If any Subscriber fails to pay a properly due monthly Subscriber fee, or any other properly due fee or charge, Grantee may disconnect the Subscriber's service outlet, provided, however, that such disconnection shall not be effected until after the later of: (i) forty-five (45) Days after the original due date of said delinquent fee or charge; or(ii) ten (10) Days after delivery to Subscriber of written notice of the intent to disconnect. If a Subscriber pays before expiration of the later of(i) or (ii), Grantee shall not disconnect. After disconnection, upon payment in full of the delinquent fee or charge and the payment of a reconnection charge, Grantee shall promptly reinstate the Subscriber's Cable Service. 15.2 Refunds to Subscribers shall be made or determined in the following manner: (a) If Grantee fails, upon request by a Subscriber, to provide any service then being offered, Grantee shall promptly refund all deposits or advance charges paid for the service in question by said Subscriber. This provision does not alter Grantee's responsibility to Subscribers under any separate contractual agreement or relieve Grantee of any other liability. (b) If any Subscriber terminates any monthly service because of failure of Grantee to render the service in accordance with this Franchise, Grantee shall refund to such Subscriber the proportionate share of the charges paid by the Subscriber for the services not received. This provision does not relieve Grantee of liability established in other provisions of this Franchise. (c) If any Subscriber terminates any monthly service prior to the end of a prepaid period, a proportionate amount of any prepaid Subscriber service fee, using the number of days as a basis, shall be refunded to the Subscriber by Grantee. SECTION 16 COMPENSATION AND FINANCIAL PROVISIONS. 16.1 Franchise Fees. During the term of the Franchise, Grantee shall pay to the City a Franchise Fee of five percent (5%) of Gross Revenues. If any such law, regulation or valid rule alters the five percent (5%) Franchise Fee ceiling enacted by the Cable Act, then the City shall have the authority to (but shall not be required to) increase the Franchise Fee accordingly, provided such increase is for purposes not inconsistent with Applicable Law. In the event Grantee bundles or combines Cable Services (which are subject to the Franchise Fee) with non- Cable Services (which are not subject to the Franchise Fee) so that Subscribers pay a single fee for more than one (1) class of service resulting in a discount on Cable Services, Grantee agrees that for the purpose of calculation of the Franchise Fee, it shall allocate to Cable Service revenue 38 20333190 no less than a pro rata share of the revenue received for the bundled or combined services. The pro rata share shall be computed on the basis of the published charge for each service in the bundled or combined classes of services when purchased separately. (a) Franchise Fees shall be paid quarterly not later than forty-five (45) Days following the end of a given quarter. In accordance with Section 16 of this Franchise, Grantee shall file with the City a Franchise Fee payment worksheet, attached as Exhibit C, signed by an authorized representative of Grantee, which identifies Gross Revenues earned by Grantee during the period for which payment is made. No acceptance of any payment shall be construed as an accord that the amount paid is, in fact, the correct amount, nor shall such acceptance of payment be construed as a release of any claim which the City may have for further or additional sums payable under the provisions of this section. (b) Neither current nor previously paid Franchise Fees shall be subtracted from the Gross Revenue amount upon which Franchise Fees are calculated and due for any period, unless otherwise required by Applicable Law. (c) Any Franchise Fees owing pursuant to this Franchise which remain unpaid more than forty-five (45) Days after the dates specified herein shall be delinquent and shall thereafter accrue interest at twelve percent (12%) per annum or two percent (2%) above prime lending rate as quoted by the Wall Street Journal, whichever is greater. 16.2 Auditing and Financial Records. Throughout the term of this Franchise, the Grantee agrees that the City, upon reasonable prior written notice of twenty (20) Days to the Grantee, may review such of the Grantee's books and records regarding the operation of the Cable System and the provision of Cable Service in the Franchise Area which are reasonably necessary to monitor and enforce Grantee's compliance with the provisions of this Franchise. Grantee shall provide such requested information as soon as possible and in no event more than thirty (30) Days unless Grantee explains that it is not feasible to meet this timeline and provides a written explanation for the delay and an estimated reasonable date for when such information will be provided. All such documents pertaining to financial matters that may be the subject of an inspection by the City shall be retained by the Grantee for a minimum period of seven (7) years,pursuant to Minnesota Statutes Section 541.05. The Grantee shall not deny the City access to any of the Grantee's records on the basis that the Grantee's records are under the control of any parent corporation, Affiliated entity or a third party. The City may request in writing copies of any such records or books that are reasonably necessary, and the Grantee shall provide such copies within thirty (30) Days of the receipt of such request. One (1) copy of all reports and records required under this or any other section shall be furnished to the City at the sole expense of the Grantee. If the requested books and records are too voluminous, or for security reasons cannot be copied or removed, then the Grantee may request, in writing within ten (10) Days of receipt of such request, that the City inspect them at the Grantee's local offices or at one of Grantee's offices more convenient to City or its duly authorized agent. If any books or records of the Grantee are not kept in such office and not made available in copies to the City upon written request as set forth above, and if the City determines that an examination of such records is necessary for the enforcement of this Franchise, then all reasonable travel expenses incurred in making such examination shall be paid by the Grantee. 39 20333190 16.3 Review of Record Keeping Methodology. Grantee agrees to meet with representative of the City upon request to review its methodology of record-keeping, financial reporting, computing Franchise Fee obligations, and other procedures the understanding of which the City deems necessary for understanding the meaning of reports and records. 16.4 Audit of Records. The City or its authorized agent may at any time and at the City's own expense conduct an independent audit of the revenues of Grantee in order to verify the accuracy of Franchise Fees paid to the City. Grantee and each parent company of Grantee shall cooperate fully in the conduct of such audit. In the event it is determined through such audit that Grantee has underpaid Franchise Fees in an amount of five percent (5%) or more than was due the City, then Grantee shall reimburse the City for the entire cost of the audit within thirty (30) days of the completion and acceptance of the audit by the City. 16.5 Records to be reviewed. The City agrees to request access to only those books and records, in exercising its rights under this section, which it deems reasonably necessary for the enforcement and administration of the Franchise. 16.6 Indemnification by Grantee. Grantee shall, at its sole expense, fully indemnify, defend and hold harmless the City, and in their capacity as such, the officers and employees thereof, from and against any and all claims, suits, actions, liability and judgments for damage or otherwise except those arising wholly from negligence on the part of the City or its employees; for actual or alleged injury to persons or property, including loss of use of property due to an occurrence, whether or not such property is physically damaged or destroyed, in any way arising out of or through or alleged to arise out of or through the acts or omissions of Grantee or its officers, agents, employees, or contractors or to which Grantee's or its officers, agents, employees or contractors acts or omissions in any way contribute, and whether or not such acts or omissions were authorized or contemplated by this Franchise or Applicable Law; arising out of. or alleged to arise out of any claim for damages for Grantee's invasion of the right of privacy, defamation of any Person, firm or corporation, or the violation of infringement of any copyright, trademark, trade name, service mark or patent, or of any other right of any Person, firm or corporation; arising out of or alleged to arise out of Grantee's failure to comply with the provisions of any Applicable Law. Nothing herein shall be deemed to prevent the City, its officers, or its employees from participating in the defense of any litigation by their own counsel at such parties' expense. Such participation shall not under any circumstances relieve Grantee from its duty of defense against liability or of paying any judgment entered against the City, its officers, or its employees. 16.7 Grantee Insurance. Upon the Effective Date, Grantee shall, at its sole expense take out and maintain during the term of this Franchise public liability insurance with a company licensed to do business in the state of Minnesota with a rating by A.M. Best & Co. of not less than "A-"that shall protect the Grantee, City and its officials, officers, directors, employees and agents from claims which may arise from operations under this Franchise, whether such operations be by the Grantee, its officials, officers, directors, employees and agents or any subcontractors of Grantee. This liability insurance shall include, but shall not be limited to, protection against claims arising from bodily and personal injury and damage to property, resulting from Grantee's vehicles, products and operations. The amount of insurance for single 40 2033319v1 limit coverage applying to bodily and personal injury and property damage shall not be less than Three Million Dollars ($3,000,000). The liability policy shall include: (a) The policy shall provide coverage on an "occurrence" basis. (b) The policy shall cover personal injury as well as bodily injury. (c) The policy shall cover blanket contractual liability subject to the standard universal exclusions of contractual liability included in the carrier's standard endorsement as to bodily injuries, personal injuries and property damage. (d) Broad form property damage liability shall be afforded. (e) City shall be named as an additional insured on the policy. (f) An endorsement shall be provided which states that the coverage is primary insurance with respect to claims arising from Grantee's operations under this Franchise and that no other insurance maintained by the Grantor will be called upon to contribute to a loss under this coverage. (g) Standard form of cross-liability shall be afforded. (h) An endorsement stating that the policy shall not be canceled without thirty (30) Days notice of such cancellation given to City (i) City reserves the right to adjust the insurance limit coverage requirements of this Franchise no more than once every three (3) years. Any such adjustment by City will be no greater than the increase in the State of Minnesota Consumer Price Index (all consumers) for such three (3) year period. 0) Upon the Effective Date, Grantee shall submit to City a certificate documenting the required insurance, as well as any necessary properly executed endorsements. The certificate and documents evidencing insurance shall be in a form acceptable to City and shall provide satisfactory evidence that Grantee has complied with all insurance requirements. Renewal certificates shall be provided to City prior to the expiration date of any of the required policies. City will not be obligated, however, to review such endorsements or certificates or other evidence of insurance, or to advise Grantee of any deficiencies in such documents and receipt thereof shall not relieve Grantee from, nor be deemed a waiver of, City's right to enforce the terms of Grantee's obligations hereunder. City reserves the right to examine any policy provided for under this paragraph or to require further documentation reasonably necessary to form an opinion regarding the adequacy of Grantee's insurance coverage. 41 2033319v1 SECTION 17 MISCELLANEOUS PROVISIONS. 17.1 Posting and Publication. Grantee shall assume the cost of posting and publication of this Franchise as such posting and publication is required by law and such is payable upon Grantee's filing of acceptance of this Franchise. 17.2 Guarantee of Performance. Grantee agrees that it enters into this Franchise voluntarily in order to secure and in consideration of the grant from the City of a ten(10) year Franchise. Performance pursuant to the terms and conditions of this Franchise is guaranteed by Grantee. 17.3 Entire Agreement. This Franchise contains the entire agreement between the parties, supersedes all prior agreements or proposals except as specifically set forth herein, and cannot be changed orally but only by an instrument in writing executed by the parties. This Franchise is made pursuant to Minnesota Statutes Chapter 238 and the City Code and is intended to comply with all requirements set forth therein. 17.4 Consent. Wherever the consent or approval of either Grantee or the City is specifically required in this agreement, such consent or approval shall not be unreasonably withheld. 17.5 Prior Franchise Terminated. The cable television franchise as originally granted by Ordinance No. 1996-5 is hereby terminated. 17.6 Franchise Acceptance. No later than forty-five (45) Days following City Council approval of this Franchise, Grantee shall execute and return to the City three (3) original franchise agreements. The executed agreements shall be returned to the City accompanied by performance bonds, security funds, and evidence of insurance, all as provided in this Franchise. In the event Grantee fails to accept this Franchise, or fails to provide the required documents, this Franchise shall be null and void. The Grantee agrees that despite the fact that its written acceptance may occur after the Effective Date, the obligations of this Franchise shall become effective on August 1, 2012. 17.7 Amendment of Franchise. Grantee and City may agree, from time to time, to amend this Franchise. Such written amendments may be made subsequent to a review session pursuant to Section 2.6 or at any other time if City and Grantee agree that such an amendment will be in the public interest or if such an amendment is required due to changes in federal, state or local laws; provided, however, nothing herein shall restrict City's exercise of its police powers. 17.8 Notice. Any notification that requires a response or action from a party to this Franchise, within a specific time-frame or would trigger a timeline that would affect one or both parties' rights under this Franchise, shall be made in writing and shall be sufficiently given and served upon the other party by hand delivery, first class mail, registered or certified, return receipt requested, postage prepaid, or by reputable overnight courier service and addressed as follows: 42 2033319v1 To the City: City Manager, City of Edina 4801 West 50th Street Edina, MN 55424 To the Grantee: Comcast Regional Vice President of Operations 10 River Park Place St. Paul, MN 55107 Recognizing the widespread usage and acceptance of electronic forms of communication, emails and faxes will be acceptable as formal notification related to the conduct of general business amongst the parties to this contract, including but not limited to programming and price adjustment communications. Such communication should be addressed and directed to the Person of record as specified above. 17.9 Force Majeure. In the event that either party is prevented or delayed in the performance of any of its obligations, under this Franchise by reason of acts of God, floods, fire, hurricanes, tornadoes, earthquakes, or other unavoidable casualties, insurrection, war, riot, vandalism, strikes, delays in receiving permits where it is not the fault of Grantee, public easements, sabotage, acts or omissions of the other party, or any other similar event beyond the reasonable control of that party, it shall have a reasonable time under the circumstances to perform such obligation under this Franchise, or to procure a substitute for such obligation to the reasonable satisfaction of the other party. 17.10 Work of Contractors and Subcontractors. Work by contractors and subcontractors is subject to the same restrictions, limitations and conditions as if the work were performed by Grantee. Grantee shall be responsible for all work performed by its contractors and subcontractors, and others performing work on its behalf as if the work were performed by it and shall ensure that all such work is performed in compliance with this Franchise, the City Code and other Applicable Law, and shall be jointly and severally liable for all damages and correcting all damage caused by them. It is Grantee's responsibility to ensure that contractors, subcontractors or other Persons performing work on Grantee's behalf are familiar with the requirements of this Franchise, the City Code and other Applicable Laws governing the work performed by them. 17.11 Abandonment of System. Grantee may not abandon the System or any portion thereof without having first given three (3) months written notice to City and conforming to the City Code, as well as the state right-of-way rules, Minn. Rules, Chapter 7819. To the extent required by Minn. Stat. §238.084 Subd. 1 (w), Grantee shall compensate City for damages resulting from the abandonment. 17.12 Removal After Abandonment. In the event of Grantee's abandonment of the System, City shall have the right to require Grantee to conform to the City Code, as well as the state right-of-way rules, Minn. Rules, Chapter 7819. If Grantee has failed to commence removal of System, or such part thereof as was designated by City, within thirty (30) Days after written notice of City's demand for removal consistent with City Code and Minn. Rules, Ch. 7819, is given, or if Grantee has failed to complete such removal within twelve (12) months after written notice of City's demand for removal is given City shall have the right to apply funds secured by 43 2033319vl the performance bond toward removal and/or declare all right, title, and interest to the System to be in City with all rights of ownership including, but not limited to, the right to operate the System or transfer the System to another for operation by it. 17.13 Governing Law. This Franchise shall be deemed to be executed in the State of Minnesota, and shall be governed in all respects, including validity, interpretation and effect, and construed in accordance with, the laws of the State of Minnesota, as applicable to contracts entered into and performed entirely within the State. 17.14 Nonenforcement by City. Grantee shall not be relieved of its obligation to comply with any of the provisions of this Franchise by reason of any failure of the City or to enforce prompt compliance. 17.15 Captions. The paragraph captions and headings in this Franchise are for convenience and reference purposes only and shall not affect in any way the meaning of interpretation of this Franchise. 17.16 Calculation of Time. Where the performance or doing of any act, duty, matter, payment or thing is required hereunder and the period of time or duration for the performance is prescribed and fixed herein, the time shall be computed so as to exclude the first and include the last Day of the prescribed or fixed period or duration of time. When the last Day of the period falls on Saturday, Sunday or a legal holiday, that Day shall be omitted from the computation and the next business Day shall be the last Day of the period. 17.17 Survival of Terms. Upon the termination or forfeiture of the Franchise, Grantee shall no longer have the right to occupy the Streets for the purpose of providing Cable Service. However, Grantee's obligations to the City (other than the obligation to provide service to Subscribers) shall survive according to their terms. 17.18 Competitive Equity If any other Wireline MVPD enters into any agreement with the City to provide multi channel video programming or its equivalent to residents in the City, the City, upon written request of the Grantee, shall permit the Grantee to construct and/or operate its Cable System and provide multi channel video programming or its equivalent to Subscribers in the City under the same agreement as applicable to the new MVPD. Within one hundred twenty (120) Days after the Grantee submits a written request to the City, the Grantee and the City shall enter into an agreement or other appropriate authorization (if necessary) containing the same terms and conditions as are applicable to the new Wireline MV Passed and adopted this 17th day of July 2012. ATTE T CITY OF E NESOTA By: Its: City Clerk9�0,44-4 -0111 Its: Mayor 44 2033319v1 ACCEPTED: This Franchise is accepted, and we agree to be bound by its terms and conditions. COMCAST OF ARKANSAS /FLORIDA / LOUISIANA/MINNESOTA / MISSISSIPPI /TENNESSEE, INC. Date: By: / Its: Timothy T.Nestler W Finance and Accounting S ORN TOIBEFORE ME this day of , 2012 Ll� NOTAR PUBLIC REGINA M CUNNINGHAM NOTARY PUBLIC STATE OF COLORADO My Commission Expires 5/20/2016 45 2033319v1 Exhibit A Free Cable Service to Public Buildings 1. SCHOOL,ST PETER 5421 FRANCE AVE S 2. JUNIOR HIGH,SOUTHVIEW 4725 S VIEW LN 3. CITY HALL,EDINA 4801 W 50TH ST 4. COMM CENTER,EDINA 5701 NORMANDALE RD 5. ELEMENTARY,CONCORD 5900 CONCORD AVE 6. EDINBOROUG PARK,* 7700 YORK AVE S 7. ELEM,CREEK VALLEY 6401 GLEASON RD 8. MIDDLE SCHOOL,VALLEY V 6750 VALLEY VIEW RD 9. HIGH SCHOOL,EDINA 6754 VALLEY VIEW RD 10. ELEMENTARY,CORNELIA 7000 CORNELIA DR 11. LIBRARY,SOUTHDALE 7001 YORK AVE S 12. ELEMENTARY,HIGHLAND 5505 DONCASTER WAY 13. ELEMENTARY,COUNTRYSIDE 5701 BENTON AVE 14. GOLF COURSE,BRAEMAR 6364 JOHN HARRIS DR STE 2 15. STATION,EDINA FIRE 7335 YORK AVE S 16. ICE ARENA,BREMER 7501 IKOLA WAY 17. MAINT SHED,BRAEMAR 7401 BRAEMAR BLVD 18. LIBRARY, EDINA 5280 GRANDVIEW SQ 19. FIRE STATION,EDINA 6250 TRACY AVE 20. PUBLIC WORKS,EDINA 7450 METRO BLVD 21. ELEMENTARY,NORMANDALE 5701 NORMANDALE RD 22. SENIOR CENTER,EDINA 5280 GRANDVIEW SQ 23. GOLF COURSE,FRED RICHARDS 7640 PARKLAWN AVE A-1 2033319v1 «U I � IA , t r A R r lip- j: r < e �( r y , F I r § t #j9 t n i 1 ' Exhibit C Franchise Fee Payment Worksheet TRADE SECRET— CONFIDENTIAL Month/Year Month/Year Month/Year Total A la Carte Video Services Audio Services Basic Cable Service Installation Charge Bulk Revenue Expanded Basic Cable Service Pay Service Pay-per-view Guide Revenue Franchise Fee Revenue Advertising Revenue Home Shopping Revenue Digital Services Inside Wiring Other Revenue Equipment Rental Processing Fees PEG Fee FCC Fees Bad Debt Late Fees REVENUE Fee Calculated Fee Factor: 5% C-1 2033319v1 Moss & Barnett A Professional Association June 8, 2012 Mr. Scott Neal City Manager City of Edina 4801 West 50th Street Edina, MN 55424-1330 Re: Extension Resolution - Southwest Suburban Cable Commission Dear Scott: Enclosed please find the originally executed Extension Resolution for the City of Edina which we received from Comcast today. Very truly yours, /3 "' Brian T. Grogan Attorney At Law P: (612) 877-5340 GroganB@moss-barnett.com BTG/tl h Enclosure 4800 WELLS FARGO CENTER 90 South Seventh Street Minneapolis, MN 55402-4129 P:612-877-5000 F:612-877-5999 W:moss-barnett.com RESOLUTION NO. 2012-63 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF EDINA,MINNESOTA GRANTING COMCAST OF ARKANSAS/ FLORIDA/LOUISIANA/MINNESOTA/MISSISSIPPI/TENNESSEE,INC. A FRANCHISE EXTENSION TO JULY 31,2012 WHEREAS,effective January 1, 1997,the City of Edina, Minnesota("City')granted a Cable Television Franchise greement("Franchise")to Time Warner Cable,Inc.;and WHEREAS, the Franchise is currently held by Comcast of Arkansas/ Florida / Louisiana / Minnesota/Mississippi/Tennessee, Inc. ("Comcast"); and WHEREAS, the City adopted Resolution No. 2011-117 on November 15, 2011 extending the term of the Franchise, as amended by the Resolution; and WHEREAS, Comcast executed said Resolution No. 2011-117 and agreed to continue complying with the Franchise, as amended by the Resolution; and WHEREAS,the City and Comcast, pursuant to 47 U.S.C.§546(h),are currently conducting informal franchise renewal negotiations in an attempt to reach a mutually acceptable terms for franchise renewal;and WHEREAS,the City and Comcast are interested in continuing informal renewal negotiations and desire to extend the current Franchise term from April 17,2012 to July 31,2012;and WHEREAS,both the City and Comcast desire to expressly reserve all of their respective rights under state and federal law; and WHEREAS,the City and Comcast continue to be governed by the formal renewal process pursuant to 47 U.S.C. §546(a-g)and nothing contained herein shall in anyway diminish either party's rights under the formal renewal process. NOW,THEREFORE,the City Council of the City of Edina,Minnesota hereby resolves as follows: 1. The Franchise is hereby amended by extending the term of the Franchise from April 17,2012 through and including July 31,2012. 2. Except as specifically modified hereby,the Franchise shall remain in full force and effect. 3. The City and Comcast hereby agree that neither waives any rights either may have under the Franchise or applicable law. a •� 4. This Resolution shall become effective upon the occurrence of both of the following conditions: (1)The Resolution being passed and adopted by the City Council of the City of Edina;and(2)Comcast's acceptance of this Resolution. Adopted by the City Council of Edina, Minnesota,this 17`h day of April,L1,I1 CITY OF E A Its: ci L(Ur— ATTEST: City Clerk ACCEPTANCE Comcast of Arkansas/Florida/Louisiana/Minnesota/Mississippi/Tennessee, Inc.hereby acknowledges the City of Edina, Minnesota Resolution No._and hereby accepts the terms,provisions and recitals of the Resolution and agrees to be bound by the Franchise to the extent consistent with applicable laws. DATED: a-4 COMCAST OF ARKANSAS/FLORIDA/ LOU ISIANA/MINNESOTA/ MISSISSIPPI/TENNESSEE,INC. By: Its: ��e I/i c e �°re l '�Le s1t Sworn to before me this day of 0 Q&K�j I Nota Public c► e� JEAN W STRINGER �'. Notary Public glieS State of Minnesota My Commission Expires January 31, 2015 Moss & Barnett A Professional Association January 13, 2012 Mr. Scott Neal City Manager 4801 West 50th Street Edina, MN 55424 Re: Extension Resolution - Southwest Suburban Cable Commission Dear Scott: Enclosed please find the originally executed Extension Resolution for the City of Edina which we received from Comcast on January 12, 2012. Very truly yours, rte`' Brian T. Grogan Attorney At Law P: (612) 877-5340 GroganB@moss-barnett.com BTG/tl h Enclosure 1924644v1 4800 WELLS FARGO CENTER j 90 South Seventh Street Minneapolis. MN 55402-4129 P,612-877-5000 F,612-877-5999 Wmoss-barnett com RESOLUTION NO. 2011-117 ZEA THE CITY COUNCIL OF THE CITY OF EDINA, MINNESOTA W9��j�, GRANTING COMCAST OF ARKANSAS/FLORIDA/ o� a LOUISIANA/ MINNESOTA/MISSISSIPPI/TENNESSEE, INC. �y A FRANCHISE EXTENSION TO APRIL 16, 2012 •fN��ie�e��9• City of Edina WHEREAS, effective January 1, 1997,the City of Edina, Minnesota ("City") granted a Cable Television Franchise Agreement ("Franchise")to Time Warner Cable, Inc.; and WHEREAS, the Franchise is currently held by Comcast Arkansas / Florida / Louisiana / Minnesota / Mississippi/Tennessee, Inc. ("Comcast"); and WHEREAS, pursuant to Section 47 U.S.C. §546(a) Comcast provided notification to the City of Comcast's intent to seek renewal of the Franchise; and WHEREAS, pursuant to Section 47 U.S.C. §546(a)the City properly commenced franchise renewal proceedings; and WHEREAS,the City and Comcast, pursuant to 47 U.S.C. §546(h), are currently conducting informal franchise renewal negotiations in an attempt to reach a mutually acceptable terms for franchise renewal; and WHEREAS,the City and Comcast are interested in continuing informal renewal negotiations and desire to extend the current Franchise term from January 2, 2012 to April 16, 2012; and WHEREAS, both the City and Comcast desire to expressly reserve all of their respective rights under state and federal law; and WHEREAS,the City and Comcast continue to be governed by the formal renewal process pursuant to 47 U.S.C. §546(a-g) and nothing contained herein shall in anyway diminish either party's rights under the formal renewal process. NOW,THEREFORE, the City Council of the City of Edina, Minnesota hereby resolves as follows: 1. The Franchise is hereby amended by extending the term of the Franchise from January 2, 2012 through and including April 16, 2012. 2. Except as specifically modified hereby,the Franchise shall remain in full force and effect. City Hall 952-927-8861 4801 WEST 50TH STREET FAX 952-826-0390 EDINA,MINNESOTA,55424-1394 www.CityofEdina.com TTY 952-826-0379 Resolution No. 2011-117 Page Two 3. The City and Comcast hereby agree that neither waives any rights either may have under the Franchise or applicable law. 4. This Resolution shall become effective upon the occurrence of both of the following conditions: (1)The Resolution being passed and adopted by the City Council of the City of Edina; and (2) Comcast's acceptance of this Resolution. Adopted by the City Council of Edina, Minnesota,this 15th day of Novemb r, 11. t Attest: - Debra A. Mang n,City 6erk James B. Hovland, Mayor STATE OF MINNESOTA) COUNTY OF HENNEPIN) SS CITY OF EDINA ) CERTIFICATE OF CITY CLERK I,the undersigned duly appointed and acting City Clerk for the City of Edina do hereby certify that the attached and foregoing Resolution was duly adopted by the Edina City Council at its Regular Meeting of November 15,2011, and as recorded in the Minutes of said Regular Meeting. WITNESS my hand and seal of said City this day of City Clerk ACCEPTANCE Comcast of Arkansas/ Florida/Louisiana/Minnesota/Mississippi/Tennessee, Inc. hereby Ill acknowledges the City of Edina, Minnesota Resolution No.ON and hereby accepts the terms, provisions and recitals of the Resolution and agrees to be bound by the Franchise to the extent consistent with applicable laws. DATED: [ COMCAST OF ARKANSAS/FLORIDA/ LOUISIANA/MINNESOTA/ MISSISSIPPI/TENNESSEE,INC. By: L Its: `� V Sworn to before me this dayof/Du CQytti-��✓ fid/ JEAN W STRINGER s Notary Public State of Minnesota 'No ary Public My Commission Expires +( • ...• January 31, 2015 �9Z A,�1r o e tA V) .3y •'At RPOFA1FO City of Edina November 21, 2011 Ms. Terri Hammer Moss and Barnett 4800 Wells Fargo Center 90 South Seventh Street Minneapolis, MN 55402 RE: Resolution No. 2011-17 Cable Television Franchise Extension Dear Terri: I am enclosing two signed copies of the above referenced resolution for the City of Edina. Please return the final executed copy to my attention. If you require anything further, please do not hesitate to contact me at your convenience. Thank you for your assistance with this matter. Sincerely, Debra A. Mangen City Clerk Enclosure: 1 City Hall 952-927-8861 4801 WEST 50TH STREET FAX 952-826-0390 EDINA,MINNESOTA,55424-1394 www.CityofEdina.com TTY 952-826-0379 RESOLUTION NO. 2011-117 1r1A THE CITY COUNCIL OF THE CITY OF EDINA, MINNESOTA GRANTING COMCAST OF ARKANSAS/ FLORIDA/ oe m LOUISIANA/MINNESOTA/MISSISSIPPI/TENNESSEE, INC. �y A FRANCHISE EXTENSION TO APRIL 16, 2012 • N�bRPON'�49• eee City of Edina WHEREAS,effective January 1, 1997,the City of Edina, Minnesota ("City")granted a Cable Television Franchise Agreement ("Franchise")to Time Warner Cable, Inc.; and WHEREAS, the Franchise is currently held by Comcast Arkansas / Florida / Louisiana / Minnesota / Mississippi/Tennessee, Inc. ("Comcast"); and WHEREAS, pursuant to Section 47 U.S.C. §546(a) Comcast provided notification to the City of Comcast's intent to seek renewal of the Franchise; and WHEREAS, pursuant to Section 47 U.S.C. § 546(a)the City properly commenced franchise renewal proceedings; and WHEREAS,the City and Comcast, pursuant to 47 U.S.C. §546(h), are currently conducting informal franchise renewal negotiations in an attempt to reach a mutually acceptable terms for franchise renewal; and WHEREAS,the City and Comcast are interested in continuing informal renewal negotiations and desire to extend the current Franchise term from January 2, 2012 to April 16, 2012; and WHEREAS, both the City and Comcast desire to expressly reserve all of their respective rights under state and federal law; and WHEREAS,the City and Comcast continue to be governed by the formal renewal process pursuant to 47 U.S.C. §546(a-g) and nothing contained herein shall in anyway diminish either party's rights under the formal renewal process. NOW,THEREFORE,the City Council of the City of Edina, Minnesota hereby resolves as follows: 1. The Franchise is hereby amended by extending the term of the Franchise from January 2, 2012 through and including April 16, 2012. 2. Except as specifically modified hereby, the Franchise shall remain in full force and effect. City Hall 952-927-8861 4801 WEST 50TH STREET FAX 952-826-0390 EDINA,MINNESOTA,55424-1394 www.CityofEdina.com TTY 952-826-0379 Resolution No. 2011-117 Page Two 3. The City and Comcast hereby agree that neither waives any rights either may have under the Franchise or applicable law. 4. This Resolution shall become effective upon the occurrence of both of the following conditions: (1)The Resolution being passed and adopted by the City Council of the City of Edina; and (2) Comcast's acceptance of this Resolution. Adopted by the City Council of Edina, Minnesota,this 15th day of Novemb r, 2 11. Attest: &, " /� - Debra A. Mang n,City dierk James B. Hovland, Mayor STATE OF MINNESOTA) COUNTY OF HENNEPIN) SS CITY OF EDINA ) CERTIFICATE OF CITY CLERK I,the undersigned duly appointed and acting City Clerk for the City of Edina do hereby certify that the attached and foregoing Resolution was duly adopted by the Edina City Council at its Regular Meeting of November 15, 2011, and as recorded in the Minutes of said Regular Meeting. WITNESS my hand and seal of said City this day of City Clerk ACCEPTANCE Comcast of Arkansas/ Florida/Louisiana/Minnesota/Mississippi/Tennessee, Inc. hereby acknowledges the City of Edina, Minnesota Resolution No. and hereby accepts the terms, provisions and recitals of the Resolution and agrees to be bound by the Franchise to the extent consistent with applicable laws. DATED: COMCAST OF ARKANSAS/FLORIDA/ LOUISIANA/MINNESOTA/ MISSISSIPPI/TENNESSEE,INC. By: Its: Sworn to before me this day of Notary Public City of Edina (Oeaoial Publication) CITY OF EDINA 4801 WEST 50TH STREET FARIM EDINA,NN 56424. WINNESOTA NOTICE is that the Edina City Council will hold a on Monday, June SUN 17,1996 at 7:00 p.m.' Chambers,City Hall, PUBLICATIONS 4601 West 50th neeota.The pure of { S1srCurmt am-PON &..S kr the hearing is to the current cable tele- vision franchise, AFFIDAVIT OF PUBLICATION h6&on r ngt such an public rim ilA.the foregoing ed such an opportu- eity.All others i teen connnegts with the City M the hearing by letter STATE OF MINNESOTA) to the City Man 3 1 West 50th Street, Edina Minnesota, BY ORDER OF THF,' CITY COUNCIL. ss. Debra Mangan I City Clerk COUNTY OF HENNEPIN) Dated: May 16;1996 (Mjky 29.1996)dl\cablety Denis L. M i n d a k being duly sworn on an oath says that he/she is the publisher or authorized agent and employee of the publisher of the newspaper known as Sun-Current , and has full knowledge of the facts which are stated below. (A) The newspaper has complied with all of the requirements constituting qualification as a qualified newspaper, as provided by Minnesota Statue 331A.02, 331A.07, and other applicable laws, as amended. (B)The printed Notice of Public Hearin-d which is attached was cut from the columns of said newspaper, and was printed and published once each week, for one successive weeks; it was first published on Wednesday the 2 9 day of M a Y , 19 96, and was thereafter printed and published on every to and including , the day of 19----;and printed below is a copy of the lower case alphabet from A to Z, both inclusive, which is hereby acknowledged as being the size and kind of type used in the composition and publication of the notice: abcdefghijklmnopgrstuvwxyz fe BY: TITLE: Publisher Acknowledged before me on this 22 day of J u l Y _' 1996 , No ry Public h1 HED'LO- L --,A -�+ " kis Yv� r r r'•iL'l Al","tpJc�7A { P. IM" rx,ire;;Jari.3?,Xcv RATE INFORMATION (1) Lowest classified rate paid by commercial users $ 2.1512er line for comparable space (2) Maximum rate allowed by law for the above matter $ 5.95 per line (3) Rate actually charged for the above matter $ 1.09 per line Cable Television Regulatory Ordinance Prepared by: Adrian E. Herbst, Esq. Theresa M. Harris, Esq. Fredrikson&Byron, P.A. 1100 International Centre 900 Second Avenue South Minneapolis, MN 55402 Telephone: (612) J47-7000 Fax: (612) 347-7077 With the assistance of: The Southwest Suburban Cable Commission TABLE OF CONTENTS STATEMENT OF INTENT AND PURPOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sec. 1. Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Sec. 2. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Sec. 3. Authority to Grant Franchises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Sec. 4. Application for Franchise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Sec. 5. Acceptance and Duration of Franchise . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sec. 6. Franchise Territory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sec. 7. Franchise Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sec. 8. Construction of System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sec. 9. Work Performed by Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sec. 10. Conditions on Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sec. 11. Use of Grantee's Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sec. 12. Failure to Complete Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Sec. 13. Technical Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Sec. 14. Interconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Sec. 15. Removal or Abandonment of A System . . . . . . . . . . . . . . . . . . . . . . . . . 13 Sec. 16. Customer Service Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Sec. 17. Programming Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Sec. 18. Subscriber Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Sec. 19. Local Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 588627 Franchise Ordinance December 3,1996-Page i Sec. 20. Subscriber Charges . . . . . . . . . . . . . . . . . . 16 Sec. 21. Rate Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Sec. 22. Rights of Individuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Sec. 23. Public, Educational and Governmental Access . . . . . . . . . . . . . . . . . . . . . 18 Sec. 24. Grantee Records and Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Sec. 25. Transfer of Ownership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Sec. 26. Right to Purchase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Sec. 27. Mediation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sec. 28. Special Provisions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sec. 29. Franchise Fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Sec. 30. Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Sec. 31. Indemnification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Sec. 32. Security Funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Sec. 33. Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Sec. 34. Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Sec. 35. Continuity of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Sec. 36. Foreclosure and Receivership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Sec. 37. Compliance with Laws, Rules and Regulations . . . . . . . . . . . . . . . . . . . . 28 Sec. 38. Force Majeure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Sec. 39. Severability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Sec. 40. Effective Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Sec. 41. Certification and Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 588627 Franchise Ordinance December 3,1996-Page ii EXHIBITS Exhibit A - Federal Communications Commission Customer Service Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Exhibit B - Annual Performance Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 588627 Franchise Ordinance December 3,1996-Page iii ORDINANCE NO. AN ORDINANCE TO REGULATE THE GRANTING OF FRANCHISES TO OPERATE AND MAINTAIN A CABLE SYSTEM IN THE CITY; SETTING FORTH CONDITIONS ACCOMPANYING THE GRANT OF FRANCHISE; PROVIDING FOR REGULATION AND USE OF THE SYSTEM; AND PRESCRIBING PENALTIES FOR THE VIOLATION OF ITS PROVISION. The City Council of , Minnesota ordains: STATEMENT OF INTENT AND PURPOSE The City of , pursuant to applicable federal and state law, is authorized to grant one or more nonexclusive cable television franchises to construct, operate, maintain and reconstruct Cable Television Systems within the City limits. The City Council finds that the development of Cable Television Systems has the potential of having great benefit and impact upon the residents of . Because of the complex and rapidly changing technology associated with cable television, the City Council further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the City or such Persons as the City shall designate. It is the intent of this Ordinance and subsequent amendments to establish minimum requirements regarding the granting of cable television franchises consistent with Minnesota and federal law recognizing that these laws and the requirements of local government are continuously changing, and to provide for and specify the means to attain the best possible cable television service to the public. Any franchises issued pursuant to this Ordinance shall be deemed to include this intent as an integral part thereof. 588627 Franchise Ordinance December 3,1996-Page 1 Sec. 1. Title. This Ordinance shall be entitled, "Cable Regulatory Ordinance." Sec. 2. Definitions. For the purpose of this Ordinance, the following, terms, phrases, words, derivations and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future tense, words in the plural number include the singular number and words in the singular number include the plural number. A. "Access Channels" shall mean those Channels which, by the terms of this Ordinance or the Franchise Agreement, are required to be kept available by the Minnesota Cable Communications Act for partial or total dedication to public access, educational access, or local government access. B. "Affiliate" shall mean any person controlling, controlled by or under common control of a Grantee of a franchise issued pursuant to this Ordinance. C. "Applicant" means any person that applies for a Franchise under this Ordinance. D. "Application" or "Proposal" are synonymous for the purposes of this Ordinance. An Application or Proposal means the process by which the Applicant submits a request and indicates a desire to be granted a franchise for all, or a part, of the City. An Application or Proposal includes all written documentation, including official city council minutes concerning the construction, detailed description of services to be provided, the area to be served within the City, the portion of Street to be used, rendering of services and the manner thereof, rates and charges, maintenance, or any other matter pertaining to the proposed Cable Communications System. E. "Basic Cable Service" means any service tier which includes the retransmission of local television broadcast signals. This definition shall be deemed to change pursuant to any changes in applicable federal law and shall be interpreted in a manner consistent with the rules of the Federal Communications Commission. F. "Cable Communications System," "Cable Television System," "Cable System," "CATV" or "System", shall mean a System of coaxial cables or other electrical conductors and equipment used or to be used to originate or receive television or radio signals directly or indirectly off the air and to transmit them via cable or fiber optics to Subscribers for a fixed or variable fee, including the origination, receipt, transmission, and distribution of voices, sound signals, pictures, visual images, digital signals, telemetry, or any other type of closed circuit transmission by means of electrical impulses, whether or not directed to originating signals or receiving signals off the air. 588627 Franchise Ordinance December 3,1996-Page 2 G. "Cable Service" shall mean (a) the one-way transmission to subscribers of (i) Video Programming or (ii) Other Programming Service, and (b) subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. For the purposes of this definition, "video programming" is programming provided by, or generally considered comparable to programming provided by a television broadcast station; and, "other programming service" is information that a cable operator makes available to all subscribers generally. H. "City" shall mean the City of , a municipal corporation in the State of Minnesota. I. "Connection" means the attachment of the drop to the first radio or television set of the subscriber. J. "Converter" means an electronic device, which converts signals to a frequency not susceptible to interference within the television receiver of a subscriber, and by an appropriate channel selector also permits a subscriber to view all signals included in the basic service delivered at designated converter dial locations. K. "Council" shall mean the governing body of the City. L. "Drop" shall mean the cable that connects the subscriber terminal to the nearest feeder cable of the cable. M. "FCC" means the Federal Communications Commission, or a designated representative. N. "Franchise" means the non-exclusive right and authority granted to an Applicant by a Franchise Agreement Ordinance to construct, maintain and operate any part of a Cable Communications System described in the Application, through use of the public Streets, public utility easements or other public rights-of-way or public places in the City. The Franchise shall describe in detail all requirements applicable to the Franchise including all applicable requirements of federal, state and local laws. O. "Franchise Agreement Ordinance" or "Franchise Agreement" means the ordinance adopted by City granting a Franchise to an Applicant. P. "Grantee" shall mean any Person to whom a Franchise is granted pursuant to this Ordinance and any lawful successor or assignee of the original Grantee. Q. "Gross Revenues" shall mean all revenues received directly or indirectly by the Grantee, arising from or in connection with the provision of Cable Service in the City and consistent with local, state and federal law, including, but not limited to, Subscriber revenues (including Pay TV), advertising income, home shopping programs, rentals of 599627 Franchise Ordinance December 3,1996-Page 3 equipment, antenna or signal space, and any and all other Gross Revenues received by the Grantee from the provision of Cable Service in the area under the jurisdiction of the City. Grantee is not required to include revenues recorded as received but which are "bad debt," but it must include any recoveries of bad debt. This definition of gross revenues also does not include any sales, excise or other taxes collected by Grantee on behalf of federal, state, county, city or other governmental unit. Funds collected by Grantee to support public, educational and governmental access programming are also excluded from the definition of Gross Revenues. R. "Minnesota Cable Communications Act" means the provisions of Minnesota law governing the requirements for a cable television franchise as set forth in Minn. Stat. § 238, et. seq., as amended. S. "Ordinance" means this Ordinance concerning the granting of Franchises in and by the City for Cable Communications Systems. T. "Person" means any natural person and all domestic and foreign corporations, closely-held corporations, associations, syndicates, joint stock corporations, partnerships of every kind, clubs, businesses, common law trusts, societies and/or any other legal entity. U. "Street" shall mean the surface of and the space above and below any public Street, road, highway, freeway, lane, path, public way, alley, court, sidewalk, boulevard, parkway, drive or any easement or right-of-way now or hereafter held by City which shall, within its proper use and meaning in the sole opinion of City, entitle Grantee to the use thereof for the purpose of installing or transmitting over poles, wires, cables, conductors, ducts, conduits, vaults, man-holes, amplifiers, appliances, attachments and other property as may be ordinarily necessary and pertinent to a System. V. "Subscriber" shall mean any person or entity receiving service provided by a Grantee pursuant to the authority of a Franchise. W. In the event the meaning of any word or phrase not defined herein is uncertain, the definitions contained in applicable State or Federal law shall apply. Sec. 3. Authority to Grant Franchises. A. The Council is empowered and authorized to issue, in accordance with the City Charter, non-exclusive Franchises to install, construct, operate and maintain Cable Communications Systems in the City's Streets, as well as to regulate these activities. B. The Council has determined that the granting of Franchises for Cable Communications Systems in the City will promote the public interest, enhance the health & welfare and safety of the public and stimulate commerce by assuring that: (1) Cable Communications Systems are responsive to the needs and interests of the City and its 588627 Franchise Ordinance December 3,19%-Page 4 residents; (2) Cable Communications Systems provide, and are encouraged to provide the widest diversity of information and service to the public; and (3) there is an orderly process for the granting or renewal of Franchises, and oversight of the services provided pursuant to Franchises. C. No person shall construct, operate, maintain, or continue to operate or maintain a Cable Communications System which occupies any part of the City's Streets, without the authority of a Franchise granted by the City pursuant to this Ordinance. D. No provision of this Ordinance shall be deemed or construed to require the granting of a Franchise by the City. E. Any Franchise granted must comply with the Minnesota Cable Communications Act standards. F. Grantee's rights are subject to the police power of City to adopt and enforce ordinances necessary to the health, safety and welfare of the public of general applicability. G. Both the City and the Grantee expressly reserve any and all rights that either may have under applicable state and federal law including but not necessarily limited to, the Cable Communications Policy Act of 1984, as amended, and the rules and regulations of the FCC. Neither adoption of this Franchise by the City nor acceptance by the Grantee shall be construed as a waiver, modification, termination or discharge of any right that either the city or the Grantee may now or hereafter have. H. Except as may be based upon public health, safety and welfare requirements of general applicability or where required by federal or state law or rules, no modification or amendment to the Regulatory Ordinance or the franchise agreement ordinance shall be effective unless in writing and signed by both the City and Grantee. Sec. 4. Application for franchise. A. Each Applicant for a Franchise, including the renewal of a Franchise consistent with state and federal law, requesting permission to construct, operate or maintain any Cable Communications System in the City shall file an Application with the City in a form and containing such information as is requested by the City. The contents of such Application may vary, according to the nature of the proposed Cable Communications Systems. However, an Initial Application shall contain, at a minimum, the following information. (1) The name, address and telephone number of the Applicant. If the Applicant is a partnership, the home and business address of each partner shall also be set forth. If the Applicant is a corporation, the Application shall state the names 589627 Franchise ordinance December 3,19%-Page 5 and addresses of its directors, main officers, major stockholders and associates and the names and addresses of parent or subsidiary companies. (2) A statement setting forth in its entirety any and all agreements and understandings, whether formal or informal, written, oral or implied, existing or proposed to exist between the Applicant and any Person who proposes to have an ownership interest with respect to the proposed Franchise or to the proposed Cable Communications System. If a Franchise is granted to a Person acting as a representative of another Person and such information is not disclosed in the original Application, the Franchise shall be deemed void and of no force and effect. (3) Financial statements, as determined by the Council, prepared by a certified public accountant, or person otherwise satisfactory to the Council, showing Applicant's financial status and financial ability to complete the construction and installation of the proposed Cable Communications System and/or continue the operation of the existing Cable Communications System. (4) A statement describing the Cable Communications System and specifying the type and capacity of the Cable Communications System proposed to be construed, installed, maintained or operated by the Applicant and the proposed or existing location of the Cable Communications System. (5) A description of all previous experience of the Applicant in providing Cable Communications System service and in related or similar fields. (6) Any other details, statements, information or references pertinent to the subject matter of such Application which shall be required or requested by the Council, or by any provision of any other ordinance of the City. The City reserves the right to modify the Application in a renewal process to accommodate information regarding the Applicant that is already in the possession of the City. Any renewal of a Franchise shall comply with applicable federal, state or local law. B. Prior to the issuance of a Franchise, the City shall hold a public hearing, following reasonable notice to the public, at which Applicant and its Application shall be examined and the public and all interested parties afforded a reasonable opportunity to be heard. The City reserves the right to seek reimbursement of its costs to the extent permitted by applicable state and federal law. The preceding statement does not constitute an agreement by any Applicant to reimburse the City for the cost of the Application process. C. In making any determination hereunder as to any Application, the City shall consider the impact on the Streets with the addition of the proposed Cable Communications System, the needs of the City and the legal, technical and financial qualifications of the Applicant. For initial franchises, the City shall give due consideration to the quality of the 588627 Franchise Ordinance December 3,1996-Page 6 service proposed; experience, character, background and the financial responsibility of any Applicant and its management and owners; willingness and ability to abide by policy conditions; Franchise limitations and requirements; and any other considerations deemed pertinent to the Council for safeguarding the interest of the City and the public. For a renewal of a Franchise, the City shall also consider the factors identified in the Cable Communications Policy Act of 1984, as amended. D. The City may require the Applicant for an initial franchise to reimburse the City for its reasonable costs to review the Application including costs for technical assistance to aid the City in understanding the nature and effect of the Application. Sec. 5. Acceptance and Duration of Franchise. A. Any Franchise granted pursuant to this Ordinance shall be in the form of a Franchise Agreement Ordinance between the City and the Grantee which shall comply with all specifications of this Ordinance. B. Any Franchise granted pursuant to this Ordinance shall become effective in accordance with the terms and conditions approved by the Council, provided that a Grantee has filed with the City Clerk a written instrument addressed to the Council accepting the Franchise, within the time specified by the City Council, and agreeing to comply with all provisions of this Ordinance and the Franchise. C. The term of a Franchise shall be stated in the Franchise Agreement Ordinance, but shall in no event exceed 15 years. Sec. 6. Franchise Territory. Any Franchise shall be valid within all territorial limits of the City, and within any area added to City during the term of a Franchise, unless otherwise specified in the Franchise Agreement Ordinance. Sec. 7. Franchise Administration. A. Administrator. The City Manager or the City Manager's designee shall be responsible for the continuing administration of a Franchise. The administrator may be changed by City from time to time by written notice given to a Grantee. B. Advisory body. The City may appoint an advisory body to monitor the performance of a Grantee in executing the provisions of a Franchise. The advisory body shall perform all functions required of it by the City and applicable laws, ordinances, rules and regulations. 589627 Franchise Ordinance December 3,1996-Page 7 C. Delegation of Authority by the City (1) The City reserves the right to delegate and redelegate from time to time any of its rights or obligations under a Franchise to any body or organization. (2) Any delegation by City shall be effective upon written notice by City to a Grantee of such delegation. (3) Upon receipt of notice by a Grantee of City's delegation, a Grantee shall be bound by all terms and conditions of the delegation not in conflict with a Franchise. (4) Any such delegation, revocation or redelegation, no matter how often made, shall not be_deemed an amendment to a Franchise or require any consent of a Grantee. D. Nonenforcement by City. A Grantee shall not be relieved of its obligation to comply with any of the provisions of a Franchise by reason of any failure of the City or to enforce prompt compliance. E. Administration of Franchise. (1) The City shall have continuing regulatory jurisdiction and supervision over the System and a Grantee's operation under a Franchise. The City may issue such reasonable rules and regulations concerning the construction, operation and maintenance of a System as are consistent with the provisions of a Franchise. (2) A Grantee shall construct, operate and maintain a System subject to the supervision of all the authorities of the City who have jurisdiction in such matters and in strict compliance with all laws, ordinances, departmental rules and regulations affecting the System. (3) A System and all parts thereof shall be subject to the right of periodic inspection by the City where reasonably necessary to the enforcement of a Franchise and provided that such inspection shall not interfere with the operation of a System and such inspections take place during normal business hours. F. Emergency Use. In the case of any emergency or disaster, a Grantee shall, upon request of the City or emergency management personnel, make available to the City its emergency alert system and related facilities for use during an emergency or disaster period in accordance with Section 47 C.F.R. § 11. 588627 Franchise Ordinance December 3,1996-Page 8 G. Controlling Law. A Franchise shall be construed and enforced in accordance with the substantive laws of the State of Minnesota except to the extent the Supremacy Clause of the United States Constitution requires application of federal law. H. Captions. The paragraph captions and headings in a Franchise are for convenience and reference purposes only and shall not affect in any way the meaning of interpretation of a Franchise. I. Calculation of Time. Where the performance or doing of any act, duty, matter, payment or thing is required hereunder and the period of time or duration for the performance is prescribed and fixed herein, the time shall be computed so as to exclude the first and include the last day of the prescribed or fixed period or duration of time. When the last day of the period falls on Saturday, Sunday or a legal holiday, that day shall be omitted from the computation and the next business day shall be the last day of the period. Sec. 8. Construction of System. A. A Grantee shall, at least 60 days prior to any construction regarding the System in the City, provide notice to representatives of the City of the following: (1) The nature of the work to be undertaken; (2) the estimated schedule for said work; (3) steps to be taken to minimize disruption to public; and (4) steps to be taken to notify the residents and others of said work. B. A Grantee shall not open or disturb the surface of any Streets without fust obtaining a permit from City for which permit City may impose a reasonable fee to be paid by a Grantee. The lines, conduits, cables and other property placed in the Streets shall be located in such part of the Street as shall be reasonably determined by the City. In so determining the location in such part of the Street, the parties shall take into account the health, safety and welfare considerations together with the technical parameters of the System design. A Grantee shall, upon completion of any work requiring the opening of any Streets, restore the same, including the pavement and its grounds to as good a condition as formerly and in a manner and quality approved by City, and shall exercise reasonable care to maintain the same thereafter in good condition. Such work shall be performed with diligence and due care, and if Grantee shall fail to perform the work promptly, to remove all dirt and rubbish and to put the Street back into the condition required hereby, City shall have the right to give written notice to Grantee regarding the condition of the Street. Grantee shall have 30 days from the receipt of written notice from the City to put the Street into the condition required hereby or reach an agreement with the City. Such work shall be performed with diligence and due care, and if Grantee shall fail to perform the work promptly, to remove all dirt and rubbish and to put the Street back into the condition required hereby, the City shall have the right following 30 days written notice to a Grantee to put the Street back into good condition at the expense of the Grantee. A Grantee, upon demand, shall pay to the City the cost of 588627 Franchise Ordinance December 3,1996-Page 9 such work done or performed including its administrative and overhead plus an additional ten percent as liquidated damages. C. All wires, conduits, cable and other property and facilities of a Grantee shall be so located, constructed, installed and maintained as not to endanger or unnecessarily interfere with the usual and customary trade, traffic and travel upon, or other use of, the Streets of City. A Grantee shall keep and maintain all of its property in good condition, order and repair so that the same shall not menace or endanger the life or property of any person. A Grantee shall keep accurate maps and records of all of its wires, conduits, cables and other property and facilities located, constructed and maintained in the City. D. All wires, conduits, cables and other property and facilities of a Grantee, shall be constructed and installed in an orderly and workmanlike manner. All wires, conduits and cables shall be installed, where possible, parallel with electric and telephone lines. Multiple cable configurations shall be arranged in parallel and bundled with due respect for engineering considerations. E. A Grantee shall at all times comply with all applicable laws, ordinances, rules, regulations and codes, federal, state and local. In any event, the installation, operation or maintenance of System shall not endanger or interfere with the safety of persons or property in the City. F. Whenever City shall undertake any public improvement which affects a Grantee's equipment or facilities, City shall, with due regard to reasonable working conditions and with reasonable notice, direct a Grantee to remove its wires, conduits, cables and other property located in Streets. A Grantee shall relocate or protect its wires, conduits, cables and other property at its own expense. If the City uses its own funds to reimburse any non-municipally owned utility for relocating its property at the City's request, and if the City does not receive something of approximately equal value, to which it was not otherwise entitled, in exchange for such reimbursement, the City will reimburse Grantee in a substantially similar manner. Notwithstanding anything to the contrary, this requirement shall not apply where an electric utility has been compensated for relocating its plant underground through franchise fees collected from the electrical utility and such fees are dedicated in whole or in part to the undergrounding of electric facilities. G. To the extent a Grantee plans to construct or rebuild its System, it shall comply with the following minimum requirements: (1) A Grantee shall construct underground in any area where both electrical and telephone has been installed underground. (2) A Grantee shall change from aerial to underground, at its own expense, in any area where both electrical and telephone are hereafter changed from aerial to underground. If the City uses its own funds to 588627 Franchise Ordinance December 3,1996-Page 10 reimburse any non-municipally owned utility for relocating its property at the City's request, and if the City does not receive something of approximately equal value, to which it was not otherwise entitled, in exchange for such reimbursement, the City will reimburse Grantee in a substantially similar manner. Notwithstanding anything to the contrary, this requirement shall not apply where an electric utility has been compensated for relocating its plant underground through franchise fees collected from the electrical utility and such fees are dedicated in whole or in part to the undergrounding of electric facilities. (3) A Grantee shall change from aerial to underground, when both electrical and telephone are similarly required, without cost to City, whenever requested by City, which request can be made for a certain area or areas or for the entire System. If the City uses its own funds to reimburse any non-municipally owned utility for relocating its property at the City's request, and if the City does not receive something of approximately equal value, to which it was not otherwise entitled, in exchange for such reimbursement, the City will reimburse Grantee in a substantially similar manner. Notwithstanding anything to the contrary, this requirement shall not apply where an electric utility has been compensated for relocating its plant underground through franchise fees collected from the electrical utility and such fees are dedicated in whole or in part to the undergrounding of electric facilities. (4) To enable a Grantee reasonable opportunity to change its wiring from aerial to underground, and also to allow it to pre-wire all new subdivisions or new development areas, City shall arrange for the Grantee to receive timely notice of a new Franchise granted for Cable Services, but in no event shall City have any liability for failure to arrange for notice of the following: (a) Any changes of which City has knowledge of, or which City may order, regarding a change from aerial to underground of any line (telephone or electrical) within its boundaries. (b) Any underground trenching that may be pending. (c) New subdivisions and development. All of such subdividers or developers shall be notified of a Franchise and a System. 589627 Franchise Ordinance December 3,1996-Page 11 Sec. 9. Work Performed by Others. A. A Grantee shall give notice to City specifying the names and addresses of any entity, other than a Grantee, which performs construction services pursuant to a Franchise, provided, however, that all provisions of a Franchise remain the responsibility of a Grantee. B. All provisions of a Franchise shall apply to any subcontractor or others performing any work or services pursuant to the provisions of a Franchise. Sec. 10. Conditions on Use. A. A Grantee shall not place poles or other fixtures where the same will interfere with any gas, electric or telephone fixture, water hydrant or main. B. A Grantee, at the request of any person holding a building moving permit and with not less than five business days advance notice, shall temporarily remove, raise or lower its wires, conduits and cables. The expense of such temporary removal, raising or lowering of wires, conduits and cables shall be paid by person requesting the same, and Grantee shall have the authority to require such payment in advance of any required work taking place. C. A Grantee shall have the authority, to the extent the City has authority to grant the same, to trim trees upon or overhanging any Street so as to prevent the branches of such trees from coming in contact with the wires, conduits and cables of a Grantee. All trimming shall be done under the supervision and direction of City and at the expense of a Grantee. D. Nothing contained in a Franchise shall relieve any Person from liability arising out of the failure to exercise reasonable care to avoid injuring a Grantee's facilities while performing any work connected with grading, regrading or changing the line of any Street or public place or with the construction or reconstruction of any sewer or water system. Sec. 11. Use of Grantee's Facilities. A Grantee is authorized to use Streets to construct, operate and maintain a Cable Television System and to provide Cable Services in the City. All uses by Grantee or others authorized by Grantee shall be subject to applicable permits, licenses, certificates or franchises as may be required by the City, state or federal law or rules. Sec. 12. Failure to Complete Work. Upon the failure, refusal or neglect of a Grantee to cause any work or other act required by law, this Ordinance or a Franchise to be properly completed or performed, after notice to a Grantee the City may cause work or other activity to be completed or performed, in whole or in part, to the satisfaction of the City. Upon so doing, the City shall submit to a 588627 Fmchiu Ordinance Dccember 3,1996-Page 12 Grantee an itemized statement of the cost thereof. A Grantee shall, within 30 days after receipt of the statement, pay to the City the entire amount thereof. Sec. 13. Technical Standards. A. A Cable System shall be designed, constructed and operated so as to meet those technical standards promulgated by the Federal Communications Commission relating to Cable Television Systems contained in part 76 of the Federal Communications Commission's rules and regulations relating to Cable Television Systems and found in Code of Federal Regulations, Title 47, Sections 76.601 to 76.630. The City shall be able to enforce these standards to the extent allowable under local, state or federal law. Any tests required by the Federal Communications Commission pursuant to these rules must be filed with the City upon request. B. A Grantee shall perform additional tests if requested by City. The tests may be done at such times as is determined by City, with notice to a Grantee. All expenses for all such tests shall be paid by City, unless otherwise agreed upon. Sec. 14. Interconnection. A. A System shall be designed to be interconnected with other adjacent Systems. At a minimum, a System shall be capable of interconnecting the access channel programming to other adjacent systems. Grantee shall not be required to provide more access channels as a result of interconnecting with another system than the number of channels required by the franchise agreement ordinance. B. The City may request a Grantee to negotiate interconnecting the Subscriber Network with other adjacent Systems in the general area. A Grantee shall use its good faith to negotiate such interconnection and shall keep the City informed of the progress of any negotiations. Sec. 15. Removal or Abandonment of A System. A. In the event that: (1) the use of any System is discontinued for any reason for a continuous period of 12 months; or (2) any System has been installed in a Street without complying with the requirements off this Ordinance and a Franchise, a Grantee, at its expense shall, at the demand of the City remove promptly from the Streets all of a System other than any which the City may permit to be abandoned in place. In the event of any such removal Grantee shall promptly restore to a condition as nearly as possible to its prior condition the Street or other public places in the City from which a System has been removed. B. A System to be abandoned in place shall be abandoned in the manner prescribed by the City. A Grantee may not abandon any portion of a System without having 588627 Franchise Ordinance December 3,1996-Page 13 first given three months written notice to the City. A Grantee may not abandon any portion of a System without compensating the City for damages resulting from the abandonment. C. At the termination or expiration of the term for which a Franchise is granted and following a denial of renewal, or upon its revocation, as provided for, the City shall have the right to require a Grantee to remove within two years, at a Grantee's expense, all or any portion of a System from all Streets within the City. In so removing a System, a Grantee shall refill and compact at its own expense, any excavation that shall be made and shall leave all Streets and private property in as good a condition as that prevailing prior to a Grantee's removal of a System, and without affecting, altering or disturbing in any way electric, telephone or utility, cables wires or attachments. The City, or its delegation, shall have the right to inspect and approve the condition of such Streets after removal. The security fund, insurance, indemnity and penalty provision of a Franchise shall remain in full force and effect during the entire term of removal. The indemnity and insurance provisions of this Ordinance in Sections 31 and 33 shall survive any termination or revocation. D. If a Grantee has failed to complete such removal within the time given after written notice of the City's demand for removal is given, the City shall have the right to exercise one of the following options: (1) Declare all right, title and interest to a System to be in the City or its designee with all rights of ownership including, but not limited to, the right to operate a System or transfer a System to another for operation by it; or (2) Declare a System abandoned and cause a System, or such part thereof as the City shall designate, to be removed at no cost to the City. The cost of said removal shall be recoverable from the security fund, indemnity and penalty section provided for in the Franchise, or from a Grantee directly. E. Upon termination of service to any Subscriber, a Grantee shall promptly remove all its facilities and equipment from a dwelling of a Subscriber who owns such dwelling upon his or her written request, except as provided by applicable state and federal law. Such Subscribers shall be responsible for any costs incurred by a Grantee in removing the facilities and equipment. Sec. 16. Customer Service Standards. A. At all times, a Grantee shall meet the requirements of the Federal Communications Commission regulations on Consumer Service Obligations. A Grantee shall comply with the Customer Service Obligations of the Federal Communications Commission as such standards may from time to time be amended. A copy of the Consumer Service Obligations is attached hereto as Exhibit A. 589627 Franchise Ordinance December 3,1996-Page 14 B. A Grantee shall begin actions to correct service or maintenance problems no later than 24 hours after it is notified of a System outage for 95% of Subscribers. A Grantee shall bear the costs of making any repairs, adjustments, or installations, unless the Subscriber caused the damage necessitating the repairs or maintenance. A Grantee may charge for service. C. Subscriber Complaints to the City. (1) Subscribers shall direct all complaints regarding service to a Grantee. (2) If such complaints are not rectified within seven days from the date the complaint is made, the Subscriber may file a complaint with the City. (3) The City shall maintain a record of all complaints it receives. (4) If, at any time after receipt of a complaint, the City believes that the complaint may constitute a violation of a Franchise, or local, state or federal law, the City may notify a Grantee regarding the complaint. (5) If the City and a Grantee cannot resolve the complaint within seven days after the date that the Subscriber files a complaint with the City, the City may issue a written notice specifying the nature of the complaint and ordering a Grantee to appear at the next regularly scheduled meeting or other appropriate public forum, as determined by City. (6) If the City and Grantee fail to rectify the complaint, the City may begin default procedures as specified in Section 34. Sec. 17. Programming Provisions. A Grantee shall identify its initial services in an Exhibit attached to a franchise agreement ordinance. Sec. 18. Subscriber Practices. A. There shall be no charge for disconnection of any installation or outlet. If any subscriber fails to pay a properly due monthly subscriber fee, or any other properly due fee or charge, a Grantee may disconnect the subscriber's service outlet, provided, however, that such disconnection shall not be effected until after the later of: (i) 45 days after the original due date of said delinquent fee or charge; or (ii) ten days after delivery to subscriber of written notice of the intent to disconnect. If a subscriber pays before expiration of the later of (i) or (ii), a Grantee shall not disconnect. After disconnection, upon payment in full of 588627 Franchise Ordinance December 3,1996-Page 15 the delinquent fee or charge and the payment of a reconnection charge, a Grantee shall promptly reinstate the subscriber's cable service. B. Refunds to subscribers shall be made or determined in the following manner: (1) If a Grantee fails, upon request by a subscriber, to provide any service then being offered, a Grantee shall promptly refund all deposits or advance charges paid for the service in question by said subscriber. This provision does not alter a Grantee's responsibility to subscribers under any separate contractual agreement or relieve a Grantee of any other liability. (2) If any subscriber terminates any monthly service because of failure of a Grantee to render the service in accordance with a Franchise, a Grantee shall refund to such subscriber the proportionate share of the charges paid by the subscriber for the services not received. This provision does not relieve a Grantee of liability established in other provisions of a Franchise. C. If any subscriber terminates any monthly service prior to the end of a prepaid period, a proportionate amount of any prepaid subscriber service fee, using the number of days as a basis, shall be refunded to the subscriber by a Grantee. D. Continued failure by a Grantee to provide services required by a Franchise may, in the discretion of City, be cause for imposition of a penalty or termination of a Franchise. Sec. 19. Local Office. Each Franchise shall require that a Grantee maintain a local business office, as described in a Franchise, or agent, which subscribers may access by telephone 24 hours a day, seven days a week, without incurring long distance toll charges, so that complaints, questions or requests regarding the service provided pursuant to a Franchise may be promptly reported to a Grantee. Sec. 20. Subscriber Charges. Current subscriber charges, the length and terms of residential subscriber contracts, and the procedure by which subscriber charges are established shall be available during normal business hours for public inspection. 588627 Franchise Ordinance December 3,1996-Page 16 Sec. 21. Rate Regulation. The City reserves the right to regulate rates for services offered over the Cable System, to the extent not expressly preempted by federal and state law. A Grantee shall be subject to the rate regulation provisions provided for herein, and those of the FCC at 47 C.F.R., Part 76.900, Subpart N. Sec. 22. Rights of Individuals. A. Discriminatory Practices Prohibited. In the performance of a Franchise, a Grantee shall not discriminate against any person on the ground of or because of race, creed, color, national origin or ancestry, sex, religion, sexual preference, or political opinion or affiliation or age. A Grantee shall comply at all times with all other applicable federal, state and City laws, and all executive and administrative orders relating to non-discrimination. B. Subscriber Privacy. (1) No signals, including signals of a Class IV Channel, shall be transmitted from a subscriber terminal except as required to provide a service authorized by a Franchise and the Subscriber. A Grantee and any other Person shall neither initiate nor use any procedure or device for procuring or storing information or data from a subscriber's terminals or terminal by any means, without the prior authorization of the affected Subscriber which shall not have been obtained from the Subscriber as a condition of service. The request for such authorization shall be contained in a separate document and identify the purpose for which the data or information is being gathered or stored. After the first year of the authorization's initial signing, a Grantee shall, for each year said authorization is in effect without revocation, mail a notice to each authorizing Subscriber informing him or her of the right to revoke said authorization. The authorization shall be revocable at any time by the Subscriber without penalty of any kind whatsoever. A separate authorization shall be required for'each type or classification of data or information sought from a Subscriber terminal. (2) A Grantee shall not, without the written authorization of the affected Subscriber, provide to anyone data identifying or designating any Subscriber other than where that third-party is performing a service or task in furtherance of the Grantee's business including, but not necessarily limited to, billing or telemarketing functions. Any data authorized shall be made available upon request by and without charge to the authorizing subscriber in understandable fashion, including specification of the purpose for which the information is being gathered and to whom and for what fee the information is to be sold. 588627 Franchise Ordinance December 3,1996-Page 17 C. A Grantee shall not tap or monitor, arrange for the tapping or monitoring, or permit any other person to tap or monitor, any cable, line, signal input device, or Subscriber outlet or receiver for any purpose whatsoever, without the prior written authorization of the affected Subscriber as required by paragraph B of this section. D. Nothing herein contained shall prohibit a Grantee from verifying System operation and the transmission of signals to an affected subscriber or from monitoring for the purpose of billing. Sec. 23. Public, Educational and Governmental Access. Each Franchise shall include a requirement for public, educational and governmental access programming and facilities consistent with state and federal law. Sec. 24. Grantee Records and Books. A. Throughout the term of a Franchise, a Grantee shall maintain books and records in accordance with normal and accepted bookkeeping and accounting practices for the Cable Communications industry, and allow for inspection of them at reasonable times at its designated office where necessary to enforcement of a Franchise. The books and records to be maintained by a Grantee shall include the following: (1) A record of all requests for service; (2) A record of all subscriber or other complaints, and the action taken; (3) A file of all subscriber contracts; (4) Grantee policies, procedures and company rules; and (5) Financial records. B. A Grantee shall file with City, at the time of its annual payment of a Franchise Fee, as described in a Franchise, the following: (1) A copy of the most recent performance review for a Grantee utilizing the Annual Performance Review Form attached hereto as Exhibit B. (2) A statement certified by an officer of Grantee showing, in such detail as acceptable to City, the gross revenues of a Grantee for the preceding fiscal year. (3) Current list of names and addresses of each officer and director and other management personnel, and if a corporation, each shareholder having stock ownership of three percent or more, and if a partnership, all general partners, and if a general partner is a corporation, the 588627 Franchise ordinance December 3,1996-Page 19 foregoing information shall be given as to the corporate general partner. (4) If requested by City, a copy of each document filed with all federal, state and local agencies during the preceding fiscal year not previously filed with City. (5) A statement of its current billing practices. (6) A current copy of its rules governing use of equipment and facilities and public, educational and government access and leased access programming. ( ) A current copy of its subscriber service contract. (8) A copy of any subscriber surveys conducted during the last calendar year. C. City, its agents and representatives shall have authority where necessary to enforcement of a Franchise to arrange for and conduct an inspection or audit of the books and records of a Grantee. A Grantee shall first be given five days notice of the inspection or audit request, the description of and purpose for the inspection or audit, and description, to the best of City's ability, of the books, records and documents it wants to review. Sec. 25. Transfer of Ownership. A. A Franchise shall not be assigned or transferred, either in whole or in part, or leased, sublet or mortgaged in any manner, nor shall title thereto, either legal or equitable or any right, interest or property therein, pass to or vest in any person other than an Affiliate of Grantee without the prior written consent of City, which consent shall not be unreasonably withheld. Further, Grantee shall not sell or transfer any stock or ownership interest so as to create a new controlling interest except with the consent of City, which consent shall not be unreasonably withheld. B. Any sale or transfer of Franchise, including a sale or transfer by means of a fundamental corporate change, requires the written approval of City. The parties to the sale or transfer of Franchise shall make a written request to City for its consent. City shall reply in writing within 30 days of actual receipt of the request and shall indicate its approval of the request or its determination that a public hearing is necessary. City shall conduct a public hearing on the request within 30 days of such determination if it determines that a sale or transfer of Franchise may adversely affect the Grantee's subscribers. 588627 Franchise Ordinance December 3,1996-Page 19 C. Unless otherwise already provided for by local law, notice of any such hearing shall be given 14 days prior to the hearing by publishing notice thereof once in a newspaper of general circulation in the City. The notice shall contain the date, time and place of the hearing and shall briefly state the substance of the action to be considered by City. Within 30 days after the public hearing, City shall approve or deny in writing the sale or transfer request. D. In a sale or transfer of only a Franchise, without the inclusion of the System in which at least substantial initial construction has commenced, a Grantee shall be required to establish to the sole satisfaction of City that the sale or transfer of a Franchise is in the public interest. E. For purposes of this section, fundamental corporate change means the sale or transfer of a controlling interest in the stock of a corporation or the sale or transfer of all or a majority of a corporation's assets, merger (including a parent and its subsidiary corporation), consolidation or creation of a subsidiary corporation. For the purposes of this Section, fundamental partnership change means the sale or transfer of all or a majority of a partnership's assets, change of a general partner in a limited partnership, change from a limited to a general partnership, incorporation of a partnership, or change in the control of a partnership. F. The word "control", as used herein, shall apply to the sale or transfer of all or a majority of Grantee's assets or shares of stock, merger (including any parent and its subsidiary corporation), consolidation, creation of a subsidiary corporation of the parent company, or sale or transfer of stock in Grantee so as to create a new controlling interest. The term "controlling interest" as used herein is not limited to majority stock ownership, but includes actual working control in whatever manner exercised, including the creation or transfer of decision-making authority to a new or different board of directors. Every change, transfer or acquisition of control of a Grantee shall make the Franchise subject to cancellation unless and until City shall have consented in writing thereto, which consent shall not be unreasonably withheld. For the purpose of determining whether it shall consent to such change, transfer or acquisition of control, City may inquire into the qualifications of the prospective controlling party. The City reserves the right to seek reimbursement of its costs for conducting an inquiry to the extent permitted by applicable state and federal law. The preceding statement does not constitute an agreement by any party to reimburse the City. G. In no event shall a transfer or assignment of ownership or control be approved without transferee becoming a signatory to a Franchise. 599627 Franchise Ordinance December 3,1996-Page 20 H. Any transferee of a Franchise shall be subordinate to any right, title or interest of City. I. For information on the right of the City to purchase the cable system during a transfer of ownership, see Section 26. J. Notwithstanding anything to the contrary, no such consent or approval shall be required for a transfer or assignment to any Person controlling, controlled by or under the same common control as the Grantee. Sec. 26. Right to Purchase. A. Transfer of Ownership. If at any time a Grantee receives a bona fide purchase offer for an asset sale of a System which a Grantee is willing to accept, a complete copy of such offer shall promptly be given to City and City shall have the right to purchase a System according to the terms of that offer. City shall exercise such right by submitting to a Grantee, within 60 days after City's actual receipt of the bona fide offer, notice that City desires to purchase a System pursuant to said offer. If City does not exercise such right a System may be sold, but only on terms substantially similar to those terms submitted to City. If any substantive changes are made in the purchase offer given to City, such purchase offer, as so changed, shall again be given to City and City shall have 60 days from actual receipt by City of the offer, as changed, within which to exercise its right to purchase a System pursuant to the offer, as changed, all as above provided. If City does not exercise its right to purchase a System pursuant to any offer given to City pursuant to this paragraph, and a System is not sold to the buyer and on the terms set out in the offer given to City, then the right of City to purchase a System shall continue, and all subsequent purchase offers shall be given to City pursuant to this paragraph. Also, the City's right to purchase pursuant to this paragraph shall survive every sale to a buyer and shall continue and be binding upon every buyer of the System. B. Upon Forfeiture, Revocation or Expiration (1) Upon forfeiture, revocation or termination of a Franchise, or at the normal expiration and denial of any renewal of a Franchise term, City shall have the right to purchase the System. Such right shall be exercised upon written notice to Grantee given within 120 days after the occurrence of any such event. (2) In the event City elects to exercise its right to purchase the System as provided in this Paragraph B, the following shall then apply: 588627 Franchise Ordinance December 3,1996-Page 21 (a) If a Franchise expires and the renewal of the Franchise is denied and the City acquires ownership of the Cable System or effects a transfer of ownership of the System to another Person, any such acquisition or transfer shall be at fair market value, determined on the basis of the Cable System valued as a going concern but with no value allocated to the Franchise itself, or (b) If a Franchise held by a Grantee is revoked for cause and the City acquires ownership of the Cable System or effects a transfer of ownership of the System to another Person, any such acquisition or transfer shall be at an equitable price. (c) A Grantee expressly waives its rights, if any, to relocation costs that might otherwise be provided by law. (d) The date of valuation shall be no earlier than the day following the date of revocation, forfeiture, expiration or termination of a Franchise and no later than the date City makes a written offer for a System. Sec. 27. Mediation. It either a Grantee or City asserts that the other is in default in the performance of any obligation of a Franchise or in the event of a dispute relating to a right to purchase or terms and conditions of it as described in Section 26 of this Ordinance, the complaining party shall notify the other of the default or claim and the desired remedy. The notification shall be written. Representatives of City and a Grantee must promptly meet and attempt in good faith to negotiate a resolution. If the dispute is not resolved within 30 days of the written notice, the City and a Grantee may jointly select a mediator to facilitate further discussion. The City and a Grantee will equally share the fees and expenses of this mediator. If a mediator is not used, or if the City and a Grantee are unable to resolve the matter within 30 days after first meeting with the selected mediator, either may commence an action in any "court of competent jurisdiction in Minnesota to interpret and enforce a Franchise or for such other relief as may be permitted by law or equity, or either Grantee or City may take any other action permitted by law. Sec. 28. Special Provisions. A. As permitted by state and federal law, and specified in a Franchise Agreement Ordinance, each Franchise may require a Grantee to provide facilities and services to public schools and community colleges within the City, and to fire and police stations and other buildings owned and controlled by the City used for public non-residential purposes. 588627 Franchise Ordinance December 3,1996-Fage 22 B. System Maps and Layout - A Grantee shall have, at all times, up-to-date route maps showing the location of the Cable Communications System adjacent to the Streets. A Grantee shall make all maps available for review by the appropriate City personnel. C. System Construction and Equipment Standards - The Cable Communications System shall be installed and maintained in accordance with standard good engineering practices and shall conform, when applicable, with the National Electrical Safety Code and the FCC's Rules and Regulations. Sec. 29. Franchise Fee. A. As permitted by state and federal law, a Grantee may be required to pay to the City a Franchise Fee as set forth in a Franchise, in compensation for the use of the City's Streets pursuant to a Franchise. B. If a Franchise requires payment of a Franchise Fee, each such Franchise shall authorize the City to audit a Grantee's financial records and accountings relating to a Franchise Fee. A Grantee shall make available at its local business office, upon reasonable request, such data as needed to conduct such audit in accordance with generally accepted accounting principles. C. The City and its representatives shall have the right to inspect a Grantee's financial records during normal business hours to determine whether a Grantee has properly paid all sums due to the City pursuant to the terms of a Franchise. D. Any neglect, omission or refusal of a Grantee to cooperate with the City in reviewing its financial information for the purpose of auditing payment of a Franchise Fee, or to pay a Grantee fee in full, at the time and in the manner provided in the Franchise, which neglect, omission or refusal shall continue for more than 30 days following written notice thereof to a Grantee from the City, shall be grounds for default of a Franchise as provided for in Section 34 hereof. Sec. 30. Liability. A. A Grantee shall pay all damages and penalties which the City may legally be required to pay as a result of granting a Grantee's Franchise. B. A Grantee shall pay all expenses incurred by the City in defending itself with regard to all damages and penalties mentioned above. The expenses shall include all costs, such as attorney's fees. 588627 Franchise Ordinance December 3,1996-Page 23 Sec. 31. Indemnification. A. Grantee shall indemnify, defend, and hold harmless the City for all damages and penalties, at all times during the term of this Franchise, as a result of the procedures for granting this Franchise, the granting of this Franchise, or Grantee's conduct or performance under this Franchise. These damages and penalties shall include, but shall not be limited to, damages arising out of Personal injury, property damage, copyright infringement, defamation, antitrust, errors and omission, theft, fire, and all other damages arising out of Grantee's exercise of this Franchise, whether or not any act or omission complained of is authorized, allowed or prohibited by this Franchise. B. In order for the City to assert its rights to be indemnified, defended, or held harmless, the City must: (1) Notify Grantee of any claim or legal proceeding which gives rise to such right; (2) Afford Grantee the opportunity to participate in and fully control any compromise, settlement or other resolution or disposition of such claim or proceeding, unless, however, the City, in its sole discretion, determines that its interests cannot be represented in good faith by Grantee; and (3) Fully cooperate with the reasonable requests of Grantee in its participation in, and control, compromise, settlement or resolution or other disposition of such claim or proceeding subject to paragraph (2) above. (4) Act reasonably under all circumstances so as to protect the indemnitor against liability and refrain from compromising any of indemnitor's rights. C. In the event the City, in its sole discretion, determines that its interests cannot be represented in good faith by Grantee, Grantee shall pay, upon receipt of written demand from City, all reasonable expenses incurred by the City in defending itself with regard to all damages and penalties mentioned in paragraph A above. These expenses shall include, but not be limited to, all out-of-pocket expenses, such as attorney's fees and costs and the reasonable value of services (as determined by City, rendered by City or any employees, agents or representatives of City; provided, however, the attorney fees shall not exceed (on an hourly basis) those customarily charged for similar work in the Twin Cities Metropolitan area of Minnesota. City reserves the right to cooperate with a Grantee and participate in the defense of any litigation either through intervention or otherwise. Sec. 32. Security Funds. A. The City may require a Grantee to file with the City Clerk, concurrently with its acceptance of a Franchise and at a Grantee's sole expense, a corporate surety bond, 589627 Franchise ordinance December 3,1996-Page 24 construction bond or letter of credit. Such bond or letter of credit shall be in an amount specified in the Franchise Agreement Ordinance, issued by a responsible company licensed to do business in Minnesota and conditioned upon the faithful performance of the Grantee to meet its obligations under this Ordinance and the Franchise Agreement Ordinance. The bond or letter of credit may be reduced at the sole discretion of the franchising authority. B. The provisions of this Section shall not be construed to excuse unfaithful performance by a Grantee or limit the liability of a Franchise under this Ordinance or a Franchise for damages. Sec. 33. Insurance. A. A Grantee shall maintain liability insurance covering its obligations of indemnification provided for in or as a result of the exercise of a Franchise covering both the City and a Grantee (and shall maintain said insurance during the entire term of a Franchise) in the minimum amount of- (1) $500,000 for property damage to any one person; (2) $2,000,000 for property damage in any one act or occurrence; (3) $1,000,000 for personal injury to any one person; and (4) $2,000,000 for personal injury in any one act or occurrence. B. During the term of this Franchise, the Grantee shall maintain insurance, as required by paragraph (A) above, issued by a carrier or carriers with an A.M. Best rating of "A-" or better. The Grantee shall maintain on file with the City certificates of insurance together with written evidence of payment of required premiums throughout the term of this Franchise. The above minimum amounts may be changed from time to time by Grantee as requested by the City; provided, however, the Grantee shall not be required to provide insurance in excess of what is customarily provided by other cable television operators in the Twin Cities Metropolitan area. C. A Grantee shall immediately give notice to City of any threatened or pending litigation likely to affect this insurance. D. Neither the provisions of this section nor any damages recovered by City shall be construed to, or shall, excuse unfaithful performance by a Grantee or limit the liability of a Grantee. E. No recovery by City of any sum by reason of the Letter of Credit or Bond required in a Franchise shall be any limitation upon the liability of a Grantee to City under the terms of this section, except that the sum so received by City from such Letter of Credit or Bond shall be deducted from a recovery under this section, if for the same act or occurrence. 599627 Franchise Ordinance Domnber 3,1996-Page 25 F. All insurance policies maintained pursuant to a Franchise shall contain the following endorsement: It is hereby understood and agreed that this insurance policy may not be cancelled nor the intention not to renew be stated until 30 days after receipt by the City, by registered mail, of written notice of such intention to cancel or not to renew. G. A Grantee shall provide worker's compensation insurance as required by state law. H. All such insurance coverage shall provide a 30 day notice to the City Manager in the event of material alteration or cancellation of any coverage afforded in said policies prior to the date said material alteration or cancellation shall become effective. Sec. 34. Default. A. City shall give written notice of default to a Grantee if City, in its sole discretion, determines that a Grantee has: (1) Violated any provision of a Franchise or the acceptance hereof, or any rule, order, regulation or determination of the City, state or federal government, not in conflict with a Franchise; (2) Attempted to evade any provision of a Franchise or the acceptance hereof; (3) Practiced any fraud or deceit upon City or subscribers; (4) Made a material misrepresentation of fact in the application for or negotiation of a Franchise; or (5) Incurred a 12 month or more delay in the construction schedule. B. If a Grantee fails to cure such default within 30 days after the giving of such notice (or if such default is of such a character as to require more than 30 days within which to cure the same, and a Grantee fails to commence to cure the same within said 30 day period and thereafter fails to use reasonable diligence, in City's sole opinion, to cure such default as soon as possible), then, and in any event, such default shall be a substantial breach and City may elect to terminate the Franchise. The City may place the issue of revocation and termination of a Franchise before the governing body of City at a regular meeting. If City decides there is cause or reason to terminate, the following procedure shall be followed: 598627 Frmchise Ordinance December 3,1996-Page 26 (1) City shall provide a Grantee with a written notice of the reason or cause for proposed termination and shall allow a Grantee a minimum of 30 days subsequent to receipt of the notice in which to correct the default. (2) A Grantee shall be provided with an opportunity to be heard at a public hearing prior to any decision to terminate a Franchise. (3) If, after notice is given and an opportunity to cure, at a Grantee's option, a public hearing is held, and the City determines there was a violation, breach, failure, refusal or neglect, the City may declare by resolution the franchise revoked and of no further force and effect unless there is compliance within such period as the City may fix, such period may not be less than 30 days provided no opportunity for compliance need be granted for fraud or misrepresentation. Sec. 35. Continuity of Service. A. It shall be the right of all Subscribers to continue receiving services insofar as their financial and other obligations to a Grantee are honored. In the event that a Grantee elects to rebuild, modify or sell the System, or the City gives notice of intent to terminate or fails to renew a Franchise, a Grantee shall act so as to insure that all Subscribers receive reliable service. B. In the event of a change of a Grantee, or in the event a new operator acquires a System, a Grantee shall cooperate with the City's new Grantee or operator in maintaining continuity of service to all Subscribers. During such period, a Grantee shall be entitled to the revenues for any period during which it operates a System and shall be entitled to reasonable cost for its services when it no longer operates the System. C. In the event a Grantee fails to operate the System for three consecutive days without approval of the City or without just cause, the City may, at its option, operate the System or designate an operator until such time as a Grantee restores service under conditions acceptable to the City or a permanent operator is selected. This section shall not apply if the cable operator is unable to operate the system due to Force Majeure as defined in Section 38. If the City is required to fulfill this obligation for a Grantee, a Grantee shall reimburse the City for all reasonable cost or damages in excess of revenue from the System received by the City that are a result of a Grantee's failure to perform. D. A Grantee shall not allow its cable or other operations to interfere with the television reception of Persons not served by a Grantee, nor shall a System interfere with, obstruct or hinder in any manner, the operation of the various utilities serving the residents of the City, as the facilities of such utilities exist at the time of construction or extension of a Grantee's System. 599627 Franchise Ordinance December 3,1996-Page 27 Sec. 36. Foreclosure and Receivership. A. Foreclosure. Upon the foreclosure or other judicial sale of a System, a Grantee shall notify the City of such fact and such notification shall be treated as a notification that a change in control of a Grantee has taken place, and the provisions of a Franchise governing the consent to transfer or change in ownership shall apply without regard to how such transfer or change in ownership occurred. B. Receivership. The City shall have the right to cancel a Franchise subject to any applicable provisions of state law, including the Bankruptcy Act, 120 days after the appointment of a receiver or trustee to take over and conduct the business of a Grantee, whether in receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said 120 days, or unless: (1) Within 120 days after his election or appointment, such receiver or trustee shall have fully complied with all the provisions of a Franchise and remedied all defaults thereunder; and, (2) Such receiver or trustee, within said 120 days, shall have executed an agreement, duly approved by the Court having jurisdiction in the premises, whereby such receiver or trustee assumes and agrees to be bound by each and every provision of a Franchise. Sec. 37. Compliance with Laws, Rules and Regulations. Any of the provisions or terms of this Ordinance may be amended by the City in order to be made consistent with any new or amended local, state or federal law, rule, or regulation of governmental authorities with jurisdiction to regulate Cable Communications Systems. The City and a Grantee shall conform to federal and state laws and regulations as soon as they become effective. Where amendment to laws, rules or other regulatory standards requires modification of any Franchise granted pursuant to this Ordinance, the modifications necessary to effect compliance with such laws, rules or regulations shall be made within one year of the effective date of such change, or at the time of renewal of a Franchise, whichever occurs first. Sec. 38. Force Majeure. A. In the event a Grantee's performance of any of the terms, conditions or obligations required by this Ordinance or a Franchise granted hereunder is prevented by a cause or event not within a Grantee's control, such inability to perform shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof. 588627 Franchiw Ordinance December 3,1996-Page 29 B. For the purpose of this section, causes or events not within the control of a Grantee shall include but not be limited to acts of God, strikes, sabotage, riots or civil disturbances, restraints imposed by order of a governmental agency or court, failure or loss of utilities, explosions, acts of public enemies and natural disasters such as floods, earthquakes, storms, landslides, and fires. Sec. 39. Severability. A. This Ordinance shall be construed in a manner consistent with all applicable federal and Minnesota laws. B. If any section, subsection, sentence, clause, phrase or portion of this Ordinance or any Franchise granted hereunder is for any reason held illegal, invalid or unconstitutional by the decision of any court of competent jurisdiction, such portion shall be deemed a separate, distinct and independent provision, and such holding shall not affect the validity of the remaining portion's hereof or thereof. Sec. 40. Effective Date. This Cable Regulatory Ordinance shall become effective on January 1, 1997 and simultaneously Ordinance No. , also known as the Cable Communications Ordinance, and Ordinance No. , also know as the Local Programming Restructuring Ordinance, shall be repealed, provided that the current Grantee under the Cable Communications Ordinance has executed a Franchise Agreement Ordinance in compliance with this Ordinance before December 25, 1996. If the current Grantee under the Cable Communications Ordinance has not executed a Franchise Agreement Ordinance pursuant to this Ordinance by , this Cable Regulatory Ordinance becomes null and void, and the existing Cable Communications Ordinance remains in force. Sec. 41. Certification and Publication. The City Clerk shall certify to the passage of this Ordinance and shall cause the same to be printed in accordance with the requirements of the City and state law. PASSED, ADOPTED AND APPROVED by the Mayor and Council of the City of Minnesota, this day of , 1996. Mayor ATTEST: City Clerk 589627 Franchise ordinance December 3,1996-Page 29 EXHIBIT A FEDERAL COMMUNICATIONS COMIVIISSION CUSTOMER SERVICE OBLIGATIONS 589627 Franchise ordinance December 3,1996-Page 30 EXHIBIT B ANNUAL PERFORMANCE REVIEW Check Where Applicable 1. RATES AND CHARGES No change Changed Notices sent to City and subscriber Changes in rates and costs identified by attachment Change "reasonable" and consistent with the standards prescribed by the FCC Other (describe in attachment) 2. PROGRAMS AND SERVICES No change in programs and services New programs and services added Identify new programs and services Other (describe in attachment) 3. CUSTOMER SERVICE Customer service requirements complied with Periodic subscriber satisfaction survey performed Results of subscriber satisfaction survey with comment on meeting needs identified (attached) 589627 Franchise ordinance December 3,1996-Page 31 4. FILINGS WITH FCC Summary of all filings with FCC described in attachment 5. PERFORMANCE TEST IN FRANCHISE COMPLETED Summary of performance test results (attached) 6. FRANCHISE FEE PAYMENTS MADE WITH REVENUE SOURCES IDENTIFIED (SUPYIMARY ATTACHED) 7. COMPLETION OF CONSTRUCTION Upgrade/rebuild (summary attached) New technologies incorporated into system Channel capacity increased Service extended to new areas Other 8. NEW SERVICES No Changes Services other than programming made available in the subscriber network (summary attached) 9. TERMS AND CONDITIONS IN THE FRANCHISE HAVE BEEN COMPLIED WITH Summary attached of outlining incomplete matters requiring action by Company Company participated in planning studied and Cable Advisory Committee activities (summary attached) 588627 Franchise Ordinance December 3,1996-Page 32 All insurance, bonds and deposits are updated and filed with City Duplication of materials already filed with the City is not required with this filing. Dated this day of , 19_ by Officer of Cable Company City of Verification: The above Annual Performance Review has been filed by as required. The Office of Administrative Services for the City of has reviewed the information and finds that the filing is complete /is not complete The following matters are deemed incomplete and require further information and/of compliance by THE CITY OF By: Dated this day of , 19_. 589627 Franchise Ordinance December 3,1996-Page 33 k Cable Television Franchise Agreement Ordinance Prepared by: Adrian E. Herbst, Esq. Theresa M. Harris, Esq. Fredrikson&Byron, P.A. 1100 International Centre 900 Second Avenue South Minneapolis,MN 55402 Telephone: (612)347-7000 Fax: (612)347-7077 With the assistance of: The Southwest Suburban Cable Commission TABLE OF CONTENTS Page SECTION 1. RENEWAL OF GRANT OF FRANCHISE . . . . . . . . . . . . . . . . . . . 2 SECTION 2. SHORT TITLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SECTION 3. DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SECTION 4. EFFECTIVE DATE AND TERM OF RENEWAL . . . . . . . . . . . . . . 2 SECTION 5. WRITTEN NOTICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SECTION 6. DESIGN PROVISIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6.1 System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6.2 Cable Nodes System Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6.3 Service to the Schools and Government Buildings . . . . . . . . . . . . . . . . 3 6.4 Parental Control Lock . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 4 6.5 Standby Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6.6 Periodic Review Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6.7 Shared Use of Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SECTION 7. PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 7.1 Access Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 7.2 Studio/Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7.3 Funding for PEG Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7.4 Regional Channel Six . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7.5 Override of the Government Access Channel . . . . . . . . . . . . . . . . . . 8 SECTION 8. PERIODIC CUSTOMER SURVEYS . . . . . . . . . . . . . . . . . . . . . . . 8 SECTION 9. LINE EXTENSION POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 SECTION 10. GENERAL- FINANCIAL AND INSURANCE PROVISIONS . . . . . . . 9 10.1 Payment to City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 10.2 Bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 10.3 Security Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 SECTION 11. SOCIAL CONTRACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 SECTION 12. COMPETITION ADJUSTMENT . . . . . . . . . . . . . . . . . . . . . . . . . 14 589638 Franchise Agreement Ordinance December 3,1996-Page i SECTION 13. ACCEPTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 13.1 Other Franchises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 13.2 Time of Acceptance: Incorporation of Offering: Exhibits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 EXHIBITS Exhibit A - Franchise Fee Payment Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Exhibit B - Time Warner Social Contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Exhibit C - Paragon Cable Initial Programming . . . . . . . . . . . . . . . . . . . . . . . . . 22 588638 Franchise Agreement Ordinance December 3,1996-Page ii FRANCHISE AGREEMENT ORDINANCE This Agreement, madp and entered into this ��;tynicip�­c_ of 19_, by and between the City of , a oration of the State of Minnesota, and KBL Cable Systems of the Southwest Inc., a wholly-owned subsidiary of Time Warner Inc. WITNESSETH WHEREAS, KBL Cable Systems of the Southwest Inc. has operate" Cable System in the City of . .-E, - ,pursuant to Ordinance No. , also known as the Cable Communications Ordinance, which expires on December 31, 1999; and WHEREAS, KBL Cable Systems of the Southwest Inc. has requested an early renewal of its Franchise because KBL Cable Systems of the Southwest Inc. intends to rebuild its System to a modern state of the art design as described herein and at substantial cost; and WHEREAS, KBL Cable Systems of the Southwest Inc. and the City of 2AL.A Lek , based on City's understanding the rebuilt System will provide considerable new service capabilities and economic benefit opportunities to its institutions, residents and businesses, have agreed to enter into an early renewal of the Franchise; and WHEREAS, the City of Qom , will repeal Ordinance No. IIaU , also known as the Cable Communications Ordinance, including amendments and agreements relating to it beginning with the effective date of this Agreement Ordinance, and enact Ordinance No. I 6 , also known as the Cable Regulatory Ordinance, through which the City is authorized to grant and renew one or more nonexclusive revocable Franchises to operate, construct, maintain and reconstruct a Cable Television System within the City; and WHEREAS, the City, reviewed the legal, technical and financial qualifications of KBL Cable Systems of the Southwest Inc. and after a properly noticed public hearing, has determined that it is in the best interest of the City and its residents to renew its Franchise with KBL Cable Systems of the Southwest Inc. NOW, THEREFORE, the City of ?AKJ*"G— (hereinafter also known as the "City" or "Grantor") hereby grants to KBL Cable Systems of the Southwest Inc. (hereinafter the "Grantee") renewal of its cable television Franchise in accordance with the provisions of Ordinance No. and this Agreement. 58963E Panchim Agreement ORIb m" December 3,1996-Page 1 SECTION 1. RENEWAL OF GRANT OF FRANCHISE The cable television Franchise granted through Ordinance Number /1 -6 on the -)9 day of , 19 $ b and now held by Grantee is renewed. Ordinance Number a 0 that granted the original franchise is repealed and replaced by the Cable Regulatory Ordinance, Ordinance Number -q( -4 and this Franchise Agreement Ordinance 'his Franchise shall be subject to the terms and conditions of this Franchise Agreement Ordinance and shall be subordinate to the Cable Regulatory Ordinance and all applicable federal, state and local law. SECTION 2. SHORT TITLE This Agreement shall be known and cited as the "City of <<J , , Cable Television Franchise Agreement Ordinance." Within this document it shall also be referred to as "this Franchise" or "the Franchise." SECTION 3. DEFIMTIONS The definitions contained in Ordinance Number of the City of e + are incorporated herein by reference and adopted as fully as if set out verbatim. SECTION 4. EFFECTIVE DATE AND TERM OF RENEWAL This Franchise shall commence on the effective date described in Section 13 and shall expire 15 years thereafter. SECTION 5. WRITTEN NOTICE All notices, reports or demands required to be given in writing under this Franchise shall be deemed to be given when delivered personally to any officer of Grantee or City's Manager of this Franchise or 48 hours after it is deposited in the United States mail in a sealed envelope, with registered or certified mail postage prepaid thereon, addressed to the party to which notice is being given, as follows: If to City: If to Grantee: KBL Cable Systems of the Southwest Inc. d/b/a Paragon Cable Company 801 Plymouth Avenue N. Minneapolis, MN 55411 Such addresses may be changed by either party upon notice to the other party given as provided in this section. 589638 Franchise Agreement Ordinance December 3,1996-Page 2 SECTION 6. DESIGN PROVISIONS. 6.1 System Design. Grantee agrees to upgrade its System to a capacity of 750 MHz which is the equivalent of 112 6 MHz analog video channels. However, Grantee will initially use the 54 MHz-550 MHz section of the System to deliver analog signals and reserve the 550 MHz to 750 MHz section for future applications. Stated in terms of 6 MHz analog channels the 54 MHz to 550 MHz of the System has capacity for 79 channels. The upgraded System shall have the technical capacity for non- voice return communications which means the provision of appropriate system design techniques with the installation of cable and amplifiers suitable for the subsequent insertion of necessary non-voice communications electronic modules. Such upgrade shall be completed and in use by December 31, 1999. 6.2 Cable Nodes System Connect. Grantee will locate its "nodes" near schools where possible, without in Grantee's opinion, comprising the engineering design of the System. The City will provide maps showing the location of the schools. 6.3 Service to the Schools and Government Buildings. A. Service to Pubic Schools and Public Buildings 1. The Grantee shall continue to provide one outlet of Basic Service, the Cable Programming Service Tier and one Converter, if needed, to those facilities presently served. Service to public schools and municipally owned buildings constructed or occupied after the effective date of this Franchise shall be similarly provided subject to the building being located within 200 feet of the Grantee's then existing System. 2. If facility is over 200 feet from Grantee's then existing System, the school or municipality shall be responsible for all equipment, construction costs and additional wiring beyond the first 200 feet that are the Grantee's responsibility. 3. All internal wiring cost beyond the one outlet that Grantee agrees to provide shall be the responsibility of the school or municipality. 4. The financial responsibility for any additional Converters desired by the school or municipality shall be their responsibility. 589638 Franchise Agreement Ordinance December 3,1996-Page 3 B. Service to Private Schools Grantee shall provide Installation to private schools within 200 feet of plant. A private school is defined as any private secondary school that receives funding pursuant to Title 1 of the Elementary and Secondary Education Act of 1965. Installation and Cable Service shall be provided for free to such private schools through the year 2000. 6.4 Parental Control Lock. Grantee shall provide, for sale or lease, to Subscribers, upon request, a parental control locking device. 6.5 Standby Power. Grantee shall continue to provide standby power throughout the System now and as rebuilt capable of providing at least three hours of emergency supply. 6.6 Periodic Review Provisions. The City may request a State-of-the-Art review at any time between the sixth year anniversary and the twelfth year anniversary of the granting of this Franchise. In conducting a State-of-the-Art review, the City shall undertake the following process: A. The City and the Grantee shall undertake a review of the then existing Cable System. This review shall, at a minimum, take into account the following: 1. Characteristics of the existing System; 2. The State-of-the-Art; 3. Additional benefits provided to customers by the State-of-the-Art; 4. The market place demand for the State-of-the-Art; and 5. The financial feasibility of the State-of-the-Art taking into account associated rate increases, and the premature retirement of assets. B. The City shall hold at least two public hearings to enable the general public and Grantee to comment and to present evidence. C. For the purposes of this Section the term "State-of-the-Art" shall mean equipment or facilities that: 589639 Franchise Agreement Onkunce December 3,1996-Page 4 1. Are readily available with reasonable delivery schedules from two or more sources of supply; 2. Have the capability to perform the intended functions demonstrated within communities with similar characteristic (including, but not necessarily limited to, population, density, Subscriber penetration, etc.)under actual operating conditions for purposes other than tests or experimentation; and 3. Are technically and economically feasible to implement. The term "State-of-the-Art" shall not include equipment or facilities associated with or dedicated to the general public, educational or governmental access or telecommunication services. D. Notwithstanding anything to the contrary, the City may not undertake a State-of-the-Art review at any time the Grantee is deemed subject to effective competition pursuant to then applicable state or federal law. E. As a result of any review based on this Section, City and Grantee may enter into good faith negotiations to amend this Franchise as agreed upon. 6.7 Shared Use of Facilities. The Grantee must make space available on its poles and towers, or upon timely request by the City, underground lines and conduit, for City wires, fixtures, or City utilities, whenever such use will not interfere with the use of those facilities by the Grantee or any other communication company. The City must pay for any added expense incurred by the Grantee because of such City use. SECTION 7. PUBLIC EDUCATIONAL AND GOVERNMENTAL ACCESS PROGRANMNG. 7.1 Access Channels. A. Grantee shall provide four public, educational and government (PEG) Access Channels(the "Access Channels"). One channel shall be dedicated to public access, one channel shall be dedicated to governmental access, and two channels shall be dedicated to educational access. B. Grantee shall provide to each of its Subscribers who receive all or any part of the total services offered on the System, reception of each public, educational and governmental Access Channel. C. Grantee shall provide at least one specially designated access channel available for lease on a first come, nondiscriminatory basis by commercial 588638 Franchise Agreement Ordinance December 3,1996-Page 5 and noncommercial users. This Section is not applicable to Subscribers receiving only alarm system services or only data transmission services for computer operated functions. The VHF spectrum shall be used for at least one of the specially designated noncommercial public Access Channels required. D. Whenever any of the Access Channels are in use during 80 percent of the weekdays (Monday-Friday), for 80 percent of the time during any consecutive three hour period for six weeks running, and there is demand for use of an additional channel for the same purpose, Grantee shall then have six months in which to provide a new specially designated access channel for the same purpose at no additional cost to Subscribers. E. Grantee must establish rules and regulations for the public, educational and leased Access Channels. The rules and regulations established by the Grantee are subject to approval by the City. F. Subscribers receiving programs on one or more special service channels without also receiving the regular Subscriber services may receive only one specially designated composite Access Channel composed of the programming on Access Channels. Subscribers receiving only alarm system services or only data transmission services for computer operated functions shall not be included in this requirement. 7.2 Studio/Facilities. A. Subject to a transition plan that shall be filed with the City before the City executes this Agreement and that shall be updated annually until the transition is complete, Grantee will provide one large facility containing one studio with the current square footage of 1440 square feet in the Eden Prairie studio for public, educational and governmental access production which will be located in Eden Prairie. The studio will have the capacity for audience participation. The facility will include two separate editing suites, storage space and the entire studio facility will be wheelchair accessible. The facility shall meet the current hours of Monday through Friday 10:00 a.m. to 6:00 p.m. and by appointment on evenings and weekends. The facility shall also add regular weekend hours and some regular week night hours. B. Grantee shall make readily available for public use at least minimal equipment necessary for the production of programming and playback of prerecorded programs for the specially designated noncommercial public Access Channel. The Grantee shall also make readily available upon need being shown, the minimum equipment necessary to make it possible to 588638 Franchise Agreement Ordinance December 3,1996-Page 6 record programs at remote locations with battery operated portable equipment. C. No charges shall be made for channel time or playback of prerecorded programming on the specially designated noncommercial public Access Channel. Grantee can include any costs associated with production and playback for the noncommercial public Access Channel in the total sum allocated for public, educational and governmental access programming as stated in Section 7.3. Additionally, at the City's request, Grantee will work with the City to institute a nominal membership fee for users of the PEG access facility. D. Need within the meaning of this section shall be determined in the sole discretion of City or by Subscriber petition. Said petition must contain the signatures of at least 10 percent of the Subscribers of System, but in no case more than 500 nor fewer than 100 signatures. 7.3 Funding for PEG Access. In the first year after the effective date of this Franchise, Grantee shall provide no less than $200,128 annually for PEG access operating expenses collectively for the cities of Edina, Eden Prairie, Hopkins, Minnetonka, and Richfield. After the first year of the Franchise, Grantee shall provide sufficient financial and in- kind support to maintain a substantially equivalent level of services, facilities and equipment in the remaining years of the Franchise Agreement Ordinance comparable to the services, facilities and equipment provided in the first year of the Franchise. These expenses will be itemized on customers' bills. This amount will provide the following services: (a) labor costs; (b) educational consultant; (c) facilities and utilities; (d) access expenses; (e) educational expenses; (f) equipment maintenance; (g) technical support; and (h) replay expenses. This funding shall not be deducted from the Franchise Fee within the meaning of this Agreement. Grantee shall not calculate a Franchise Fee upon funds itemized on the customers' bills for public, educational or governmental access production and programming. 7.4 Regional Channel Six. Under Minnesota Cable Communications Act, standard VHF Channel six has been designated for usage as the regional channel. Also known as Metro Cable Network, this independent, non-commercial, non-profit channel shall be made available without charge. This provision shall remain in effect as long as a regional channel is required by the State of Minnesota. 588638 Franchise Agreement Ordinance December 3,1996-Page 7 7.5 Override of the Government Access Channel. Grantee agrees to provide the capability such that the City, from its City Hall, can switch its government Access Channel in the following ways: A. Insert live Council meetings from City Hall; B. Replay government access programming from City Hall; C. Transmit character generated programming; D. Schedule for Grantee to replay City-provided tapes in pre-arranged time slot on the government Access Channel; and E. Switch to C-SPAN 2 or other comparable programming provided by Grantee at any time when not carrying live or taped government access programming. SECTION 8. PERIODIC CUSTOMER SURVEYS 8.1 The Grantee shall upon request of the City and at times mutually agreed upon by the parties, but no more frequent than once every three years conduct a random survey of a representative sample of Subscribers. Each questionnaire shall be prepared and conducted in good faith so as to provide reasonably reliable measure of customer satisfaction with: (1) audio and signal quality; (2) response to customer complaints; (3) billing practices; (4) programming; and (5) Installation practices; 8.2 The survey shall be conducted in conformity with standard research procedures including the use of telephone survey conducted by an independent person in the business of regularly conducting such surveys. The survey shall consist of a sample size of 300 customers or such other sample size as to yield a margin of error of plus or minus six percent or less of the total customer base. 8.3 The Grantee shall report the results of the survey and any steps the Grantee may be taking in response to the survey within 60 days of the completion of the survey. 8.4 Notwithstanding anything to the contrary, the Grantee shall be under no obligation to conduct a survey at any time the Grantee is deemed subject to effective competition under then applicable state or federal law. 588638 Franchise Agreement Ordinance December 3,1996-Page 8 SECTION 9. LINE EXTENSION POLICY. 9.1 The Grantee shall within 12 months of receiving a request, extend the System to any residences within the City served by City water and sewer facilities. 9.2 The City recognizes that in some instances the Grantee needs the permission of private property owners to extend service to others who may be interested in service and agrees that should the Grantee be unable to obtain these needed permissions under terms reasonable to the Grantee and the property owners from whom permission is required that the Grantee shall be under no obligation to extend service. SECTION 10. GENERAL FINANCIAL AND INSURANCE PROVISIONS. 10.1 Payment to CitX. A. Grantee shall pay to the City a Franchise Fee in an amount equal to five percent (5%) of its annual Gross Revenues. B. The foregoing payment shall be compensation for use of Streets. C. Payments due the City under this provision shall be computed at the end of each calendar quarter. Payments shall be due and payable for each quarter not later than 60 days from the last day of the quarter. Each payment shall be accompanied by a brief report showing the basis for the computation. At the end of each calendar year, Grantee shall complete a Franchise Fee Payment Worksheet attached hereto as Exhibit A. Grantee shall file a completed Franchise Fee Payment Worksheet no later than 60 days after the last day of the calendar year. D. No acceptance of any payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the City may have for further or additional sums payable under the provisions of this Franchise. All amounts paid shall be subject to audit and recomputation by the City. E. In the event any payment is not made on the due date, interest on the amount due shall accrue from such date at the annual rate of 12%. 10.2 Bonds. A. At the commencement of this Franchise, and at all times thereafter until Grantee has completed the System Upgrade in Section 6.1 of this Franchise, Grantee shall maintain with City a bond in the sum of $300,000.00 in such form and with such sureties as shall be acceptable to 589638 Franchise Agreement Ordinmce December 3,1996-Fage 9 City, conditioned upon the faithful performance by Grantee of this Franchise and the acceptance hereof given by City and upon the further condition that in the event Grantee shall fail to comply with any law, ordinance or regulation, there shall be recoverable jointly and severally from the principal and surety of the bond, any damages or losses suffered by City as a result, including the full amount of any compensation, indemnification or cost of removal of any property of Grantee, including a reasonable allowance for attorneys' fees and costs (with interest at two percent in excess of the then prime rate), up to the full amount of the bond, and which bond shall further guarantee payment by Grantee of all claims and liens against City or any, public property, and taxes due to City, which arise by reason of the construction, operation, maintenance or use of the System. Upon completion of the System Upgrade as described in Section 6.1 of this Franchise, the City may reduce the bond to the sum of$100,000. B. The rights reserved by City with respect to the bond are in addition to all other rights the City may have under this Franchise or any other law. C. City may, in its sole discretion, reduce the amount of the bond. 10.3 Security Fund. A. In the event the Grantee is given notice of a non-compliance pursuant to Section 34 of the Ordinance, the Grantee shall within ten(10) days thereof deposit into a bank account, established by the City, and maintain on deposit the sum of Twenty Thousand and 00/100 Dollars ($20,000.00) or deliver to the City a letter of credit in the same amount as a common Security Fund for the faithful performance by it of all the provisions of this Franchise and compliance with all orders, permits and directions of the City and the payment by Grantee of any claim, liens, costs, expenses and taxes due the City which arise by reason of the construction, operation or maintenance of the System. Interest on this deposit shall be paid to Grantee by the bank on an annual basis. The security may be terminated by the Grantee upon the Resolution of the alleged non-compliance. The obligation to establish the security fund required by this paragraph is unconditional. The fund must be established whenever Grantee is given the notice required, even if Grantee disputes the allegation that it is not in compliance. If Grantee fails to establish the security fund as required, the City may take whatever action is appropriate to require the establishment of that fund and may recover its costs, reasonable attorneys' fees, and an additional penalty of$2000 in that action. B. Provision shall be made to permit the City to withdraw funds from the Security Fund. Grantee shall not use the Security Fund for other purposes 588638 Franchise Agreement Ordinance December 3,1996-Page 10 and shall not assign, pledge or otherwise use this Security Fund as security for any purpose. C. Within ten (10) days after notice to it that any amount has been withdrawn by the City from the Security Fund pursuant to (A) of this section, Grantee shall deposit a sum of money sufficient to restore such Security Fund to the required amount. D. In addition to recovery of any monies owed by Grantee to City or damages to City as a result of any acts or omissions by Grantee pursuant to the Franchise, City in its sole discretion may charge to and collect from the Security Fund the following penalties: 1. For failure to complete System construction in accordance with Grantee's upgrade plan, unless City approves the delay, the penalty shall be $200.00 per day for each day, or part thereof, such failure occurs or continues. 2. For failure to provide data, documents, reports or information or to cooperate with City during an Application process or System review, the penalty shall be $50.00 per day for each day, or part thereof, such failure occurs or continues. 3. For failure to comply with any of the provisions of this Franchise for which a penalty is not otherwise specifically provided pursuant to this Paragraph C, the penalty shall be $50.00 per day for each day, or part thereof, such failure occurs or continues. 4. For failure to test, analyze and report on the performance of the System following a request by City, the penalty shall be $50.00 per day for each day, or part thereof, such failure occurs or continues. 5. For failure by Grantee to provide additional services as negotiated between City and Grantee at a periodic review session within 45 days after a request by City the penalty shall be $200.00 per day for each day, or part thereof, such failure occurs or continues. 6. Forty-five days following notice from City of a failure of Grantee to comply with construction, operation or maintenance standards, the penalty shall be $200.00 per day for each day, or part thereof, such failure occurs or continues. 7. For failure to provide the services Grantee has proposed, including but not limited to the implementation and the utilization of the 598639 Franchise Agreement Ordmmce December 3,1996-Page 11 Access Channels and the making available for use of the equipment and other facilities to City, the penalty shall be$100.00 per day for each day, or part thereof, such failure occurs or continues. 8. Each violation of any provision of this Franchise shall be considered a separate violation for which a separate penalty can be imposed. E. Exclusive of the contractual penalties set out above in this section, a violation of any provision of this Franchise is a misdemeanor. F. If Grantee fails to pay to the City any taxes due and unpaid; or fails to repay to the City, any damages, costs or expenses which the City shall be compelled to pay by reason of any act or default of the Grantee in connection with this Franchise; or fails, after 30 days notice of such failure by the City to comply with any provision of the Franchise which the City reasonably determines can be remedied by an expenditure of the security, the City may then withdraw such funds from the Security Fund. Payments are not Franchise Fees as defined in Section 29 of the Ordinance. G. Whenever the City finds that Grantee has allegedly violated one or more terms, conditions or provisions of this Franchise, a written notice shall be given to Grantee. The written notice shall describe in reasonable detail the alleged violation so as to afford Grantee an opportunity to remedy the violation. Grantee shall have 30 days subsequent to receipt of the notice in which to correct the violation before the City may require Grantee to make payment of penalties, and further to enforce payment of penalties through the Security Fund. Grantee may, within 10 days of receipt of notice, notify the City that there is a dispute as to whether a violation or failure has, in fact, occurred. Such notice by Grantee shall specify with particularity the matters disputed by Grantee and shall stay the running of the above-described time. 1. City shall hear Grantee's dispute at the next regularly scheduled or specially scheduled Council meeting. Grantee shall have the right to subpoena and cross-examine witnesses. The City shall determine if Grantee has committed a violation and shall make written findings of fact relative to its determination. If a violation is found, Grantee may petition for reconsideration. 2. If after hearing the dispute, the claim is upheld by the City, then Grantee shall have 30 days within which to remedy the violation before the City may require payment of all penalties due it. 588638 Franchise Agreemed.Ordinance December 3.1996-Page 12 3. The time for Grantee to correct any alleged violation may be extended by the City if the necessary action to correct the alleged violation is of such a nature or character as to require more than 30 days within which to perform provided Grantee commences corrective action within 15 days and thereafter uses reasonable diligence, as determined by the City, to correct the violation. H. If City draws upon the Security Fund delivered pursuant hereto, in whole or in part, Grantee shall replace the same within three days and shall deliver to City a like replacement Security Fund for the full amount stated in Paragraph A of this section as a substitution of the previous Security Fund. I. If any Security Fund is not so replaced, City may draw on said Security Fund for the whole amount thereof and hold the proceeds, without interest, and use the proceeds to pay costs incurred by City in performing and paying for any or all of the obligations, duties and responsibilities of Grantee under this Franchise that are not performed or paid for by Grantee pursuant hereto, including attorneys' fees incurred by the City in so performing and paying. The failure to so replace any Security Fund may also, at the option of City, be deemed a default by Grantee under this Franchise. The drawing on the Security Fund by City, and use of the money so obtained for payment or performance of the obligations, duties and responsibilities of Grantee which are in default, shall not be a waiver or release of such default. J. The collection by City of any damages, monies or penalties from the Security Fund shall not affect any other right or remedy available to City, nor shall any act, or failure to act, by City pursuant to the Security Fund, be deemed a waiver of any right of City pursuant to this Franchise or otherwise. SECTION 11. SOCIAL CONTRACT. The Social Contract between Grantee and the Federal Communications Commission is attached hereto as Exhibit B. It is expressly understood by the City and the Grantee that the Social Contract is made a part hereof for informational purposes only. Inclusion of the Social Contract by reference is not intended to nor shall it create any right of the City to enforce any provisions of the Social Contract directly or indirectly under the terms of this Franchise. The parties expressly acknowledge and understand that the Social Contract and the obligations contained therein are enforceable exclusively by the FCC as more fully set forth in the Social Contract. 588638 Franchise Agreement Ordinance December 3,1996-Page 13 SECTION 12. COMPETITION ADJUSTMENT. 12.1 In consideration of Grantee's substantial investment estimated at $20 million dollars to rebuild its System at an early date for the Cities of Eden Prairie, Edina, Minnetonka, Hopkins and Richfield, MN, the City agrees to include the following provisions. 12.2 Any additional or subsequent cable Franchise granted to cable or non-cable companies who may compete with Grantee within the Franchise area will be granted only on substantially similar terms and conditions as this Franchise and shall not contain less burdensome nor more favorable terms than those imposed on Grantee by this Franchise. 12.3 The City and Grantee agree that all Franchise provisions that Grantee is subject to are effective against the Grantee only if such requirements are applied as well to any and all wired competitors of the Grantee within the Franchise area. For purposes of this subsection, a wired competitor is any video provider using Streets and offering at least 12 channels of video programming at least one of which is a broadcast signal, which uses wires, coaxial cables, optical fiber or other similar technology and places or attaches such wires, cables or fibers on Streets or public utility facilities. This definition of wired competitor does not include a Satellite Master Antenna Television system located wholly on private property within a building. 12.4 Any Franchise provision or other regulation enforced by the City upon Grantee which is not also imposed upon Grantee(s) wired competitors within the Franchise area of the City, shall be void as to Grantee, subject to the following requirements: A. The existence of a wired competitor in the Franchise area of the City shall not relieve Grantee of an obligation to provide an annual minimum Franchise Fee of two percent of Gross Revenues. If the wired competitor obtains a cable Franchise which requires it to pay a Franchise Fee or substantially similar fee of an equivalent amount to the City, the State of Minnesota or any other governmental entity which is less than five percent of Gross Revenues, the City shall reduce Grantee's Franchise Fee to the same level, but in no event less than two percent of Gross Revenues. If the wired competitor does not obtain a cable Franchise, but it is required to pay a Franchise Fee or substantially similar fee to the City, State of Minnesota or any other governmental entity, then Grantee shall pay the same fee, but in no event less than two percent of Gross Revenues. If the wired competitor is not required to pay a Franchise Fee or similar fee to the City or the State of Minnesota, then the two percent minimum Franchise Fee shall apply to Grantee for all homes and customers who are passed by the wired competitor's system. If at any time a wired 588638 Franchise Agreement Ordinance December 3,1996-Page 14 competitor with a cable Franchise pays a Franchise Fee of more than two percent, or if a wired competitor without a Franchise Fee pays a Franchise Fee or similar fee of more than two percent, Grantee shall pay the same Franchise Fee. In no event shall Grantee be required to pay more than a five percent Franchise Fee. If the wired competitor discontinues providing multichannel video services, the Grantee's Franchise Fee shall immediately return to its original level. B. The existence of a wired competitor shall not relieve Grantee of an obligation to provide at least one channel for public, educational and governmental access programming. If the wired competitor obtains a cable Franchise which requires it to provide less than four public, educational and governmental Access Channels, the City shall, upon the effective date of the subsequent Franchise, reduce Grantee's requirement to the same number of channels, but in no event shall Grantee provide less than one public, educational and governmental access channel. If the wired competitor does not obtain a cable Franchise, but it is required to provide less than four public, educational and governmental Access Channels, or if the wired competitor is not required to provide any public, educational or governmental Access Channels, then the City shall reduce the number of Access Channels required of Grantee as follows: (i) If the wired competitor passes less than 25% of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, Grantee shall provide at least four public, educational and governmental Access Channels. (ii) If the wired competitor passes 25% or more but less than 50% of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, Grantee shall provide at least three public, educational and governmental Access Channels. (iii) If the wired competitor passes 50% or more of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, Grantee shall provide at least one public, educational and governmental Access Channel. If at any time, a wired competitor provides channels for public, educational and governmental access which exceed the channels provided by Grantee, Grantee shall provide the same number of channels as the wired competitor. In no event shall Grantee be required to provide more public, educational or governmental Access Channels than it has agreed to in this Franchise Agreement Ordinance. 588638 Franchise Agreement Ordinance December 3,1996-Page 15 If the wired competitor discontinues providing multichannel video services, the Grantee's requirement for the provision of public, educational and governmental Access Channels shall immediately return to its original level. C. If a wired competitor obtains a cable Franchise which requires it to provide less funding for equipment or facilities for public, educational and governmental access or less facilities and equipment than Grantee, the City shall reduce the Grantee's requirement for funding for public, educational and governmental access and facilities and equipment to the level of the wired competitor. If the wired competitor does not obtain a cable Franchise, including open video providers in accordance with the Telecommunications Act of 1996 and FCC rules, but it is required to provide less funding for public, educational and governmental access or less equipment or facilities than Grantee, or if the wired competitor is not required to provide any funding for public, educational or governmental access or equipment or facilities, then the City shall reduce the Grantee's required funding as follows: (i) If the wired competitor passes less than 25% of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, Grantee shall continue to provide the same level of funding for public, educational and governmental access facilities and equipment as indicated in this Ordinance. (ii) If the wired competitor passes 25% or more but less than 50% of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, the City shall reduce the funding and, equipment and facilities requirements of the Grantee by 30%. (iii) If the wired competitor passes 50% or more of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, the City shall eliminate the funding and, equipment and facilities requirements for public, educational and governmental access funding. It is not the intent of this section to reduce Grantee's funds, equipment and facilities requirements regarding public,educational and governmental access programming to an amount less than the amount provided by its wired competitors. If at any time a wired competitor provides funds, equipment or facilities for public, educational and governmental access that exceed the funds, equipment or facilities provided by Grantee under this paragraph, Grantee shall provide the same amount of funds, equipment and facilities. In no event shall Grantee be required to provide 598638 Franchise Agreement Ordinance December 3,1996-Page 16 more funds, equipment or facilities than it has agreed to provide in Section 7 of this Franchise Agreement Ordinance. If the wired competitor discontinues providing multichannel video services, the Grantee's requirement for the provision of funding and, equipment and facilities for public, educational and governmental access and, facilities and equipment shall immediately return to its original level. D. For all other Franchise provisions imposed upon Grantee in this Ordinance, if a wired competitor obtains a cable Franchise which does not require it to meet the same Franchise provision, the City shall not require Grantee to meet that Franchise provision. If the wired competitor does not obtain a cable Franchise and it is not required to meet the same Franchise provision, then the City shall relieve the Grantee from that Franchise provision as follows: (i) If the wired competitor passes less than 50% of the homes and customers in the cities of Edina, Eden Prairie, Hopkin, Minnetonka and Richfield, Grantee shall continue to comply with the Franchise provision. (ii) If the wired competitor passes 50% or more of the homes and customers in the cities of Edina, Eden Prairie, Hopkins, Minnetonka and Richfield, the City shall not require Grantee to meet the Franchise provision. If at any time a wired competitor provides a requirement contained originally in this cable Franchise, Grantee shall comply with that same requirement. If the wired competitor discontinues providing multichannel video services, the Grantee shall be required to meet the Franchise provision. 12.5 If Grantee is aware of a Franchise provision imposed by the City upon Grantee which is not also imposed by the City or the State of Minnesota upon a wired competitor, it shall identify the wired competitor, including the basis for stating that the entity is a "wired competitor" as defined above; it shall identify the Franchise provision in question; and it shall provide this information to the City. Within 90 days, the City shall: (1) pass a resolution declaring that Grantee is subject to this section for that requirement; (2) declare why the entity in question is not a wired competitor; or (3) state that the "wired competitor" is subject to a requirement that substantially duplicates the Franchise provision. During the above process, the Grantee shall escrow any funds at issue in the above process that the Franchise requires be remitted during the time period of the above process and Grantee shall continue to meet any and all requirements in question. 599639 Franchise Agreement Ordinance December 3,1996-Page 17 If the City declares such requirement void as to Grantee, the City is not liable for Grantee's past compliance with the requirement, including any past fees remitted to the City. 12.6 If the City and Grantee are unable to agree upon the operation of this section of the Ordinance within 90 days after one party provides notice to the other parry, the parties may agree to enter mediation. SECTION 13. ACCEPTANCE. 13.1 Other Franchises. A. The System intended for City, may be part of a joint system that serves the cities of Eden Prairie, Edina, Hopkins, Minnetonka and Richfield, Minnesota. B. Grantee will, in good faith, apply for and accept, if offered to it, a Franchise (similar Franchise) from each of the other cities on all the same terms and conditions herein provided, except provisions omitted as inapplicable. 13.2 Time of Acceptance: Incorporation of Offering; Exhibits. A. Grantee shall accept this Franchise in form and substance acceptable to City by December 25, 1996. Such acceptance by Grantee shall be deemed the grant of this Franchise for all purposes. B. Upon acceptance of this Franchise, Ordinance No.1L, also known as the Cable Communications Ordinance, and Ordinance No. _, also known as the Local Programming Restructuring Ordinance, shall be repealed and Grantee shall be bound by all the terms and conditions contained in Ordinance No. , also known as the Cable Television Regulatory Ordinance, and herein. With its acceptance, Grantee also shall deliver to City an opinion from its legal counsel, acceptable to City, stating that this Franchise has been duly accepted by Grantee, that this Franchise is enforceable against Grantee in accordance with its terms, and which opinion shall otherwise be in form and substance acceptable to City. C. With its acceptance, Grantee also shall deliver to City true and correct copies of documents creating Grantee and evidencing the power and authority referred to in the opinion of Grantee's counsel, certified as of a then current date by public office holders to the extent possible and otherwise by an officer of Grantee. 588638 Franchise Agreement Ordinance December 3,1996-Page 18 D. At the time of acceptance, Grantee shall provide a copy of its initial services which shall be attached hereto as Exhibit C. E. The effective date of this Franchise Agreement Ordinance shall be January 1, 1997. IN WITNESS WHEREOF, Grantor and Grantee have executed this Franchise Agreement the date and year first above written. CITY OF ,Minnesota By Date: Mayor ATTEST: City Clerk (SEAL) KBL CABLE SYSTEMS OF THE SOUTHWEST INC., A WHOLLY-OWNED SUBSIDIARY OF TIME WARNER INC. By (Corporate Seal) Date: 588638 Franchise Agreement Ordinance December 3,1996-Page 19 STATE OF ) COUNTY OF ) The foregoing instrument was acknowledged before me on 199_, by the of the City of , on behalf of the City. Notary Public STATE OF ) COUNTY OF ) The foregoing instrument was acknowledged before me on , 199_, by the of KBL Cable Systems of the Southwest Inc., a wholly-owned subsidiary of Time Warner Inc., on behalf of the company. Notary Public 588638 Franchise Agreement Ordinance December 3,1996-Page 20 EXHIBIT A FRANCHISE FEE PAYMENT WORKSHEET 588638 Franchise Agreement Ordinance December 3,1996-Page 21 EXHIBIT B TIME WARNER SOCIAL CONTRACT 588638 Franchise Agreement Ordinance December 3,1996-Page 22 EXHIBIT C PARAGON CABLE INITIAL PROGRANEVE NG 598638 Franchise Agreement Ordinance December 3,1996-Page 23 l i SOUTHWEST SUBURBAN CABLE COMMISSION 1994 - 1995 Annual Report j i •; E Commission Members Patricia Pidcock, Chair, Eden Prairie Glenn Smith, Vice Chair, Edina Carl Jullie, Secretary/Treasurer, Eden Prairie Ken Rosland, Edina Chuck Kritzler and Jim Genellie, Hopkins Karen Anderson and Dave Childs, Minnetonka Don Priebe and Steve Devich, Richfield Staff Adrian Herbst, Attorney/Administrator Mary Kay Robertson, Legal Assistant/Assistant Administrator SWSCC Annual Report 438440 -- November 3, 1995 INDEX Page MISSION STATEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 STRUCTURE OF THE COMMISSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 MEETINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 STATISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 RESOLUTIONS REGARDING H.R. 3636 AND MODIFICATION OF MINNESOTA CHAPTER 328 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 JOINT MEETING WITH MEMBER CITIES' CITY COUNCIL . . . . . . . . . . . . . . . 6 USWEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 STANLEY HUBBARD BROADCASTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LEAGUE OF MINNESOTA CITIES PRESENTATION . . . . . . . . . . . . . . . . . . . . 7 EASEMENT AGREEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TECHNICAL REVIEW COMMITTEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 LEGISLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 RETREAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 REORGANIZATION OF OPERATING COMMITTEE UNDER THE JOINT AND COOPERATIVE AGREEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 TRANSFER OF OWNERSHIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 FRANCHISE RENEWAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 SOCIAL CONTRACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 WAIVER OF 1994 AND 1995 ANNUAL REPORT, BUSINESS PLAN AND CUSTOMER SURVEY OF PARAGON CABLE . . . . . . . . . . . . . . . . . . . . 12 RATE REGULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 SWSCC Annual Report 438440 -- November 3, 1995 j ACCESS RULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 WORK WITH SCHOOL DISTRICTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 REGIONAL CHANNEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 REGULATORY CLIMATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 BUDGET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 SWSCC Annual Report 438440 -- November 3, 1995 11 MISSION STATEMENT "The mission of the Southwest Suburban Cable Commission (SWSCC) is to provide an accessible forum to assure high quality cable communications services from the franchisee to all residents." SWSCC Annual Report 438440 --November 3, 1995 1 QS I UNDERSTAND Ir. 714E INFORMATION SUPERHIC4 WAY WDLL FNABLE US 7b SEND Ir $ACK. �e IF W&f/W$CWP UP �. 3 �11I61u rDa+6ti.K WITH Soo Ct4"Lr i, SWSCC Annual Report 438440 --November 3, 1995 2 1 SUMMARY This year's annual report includes highlights for the activities of the years 1994 and 1995 and the work plan of the Southwest Suburban Cable Commission for the year 1996. It is intended that this report be brief and readable. We trust that this report will provide you with a brief understanding of the nature and work of the Commission. The following are highlights from the years 1994-1995. SWSCC Annual Report 438440 -- November 3, 1995 3 STRUCTURE OF THE COMMISSION The Southwest Suburban Cable Commission is a joint powers commission created by an agreement of the cities of Eden Prairie, Edina, Hopkins, Minnetonka and Richfield (member cities). The joint powers agreement was created for the specific purpose of administering and enforcing the cable television franchise as granted by each of the member cities. This was accomplished in accordance with the general joint powers law in Minnesota and the Minnesota Cable Act. The Commission is made of up of one elected and one staff representative from each city. It is currently comprised of the following directors: Patricia Pidcock and Carl Jullie, Eden Prairie Glenn Smith and Kenneth Rosland, Edina Chuck Kritzler and Jim Genellie, Hopkins Karen Anderson and Dave Childs, Minnetonka Don Priebe and Steve Devich, Richfield Patricia Pidcock, council member of the City of Eden Prairie has been the chairperson for the Commission since 1993. Glenn Smith, council member from the City of Edina, is the vice-chairperson of the Commission. Carl Jullie, city manager for the City of Eden Prairie, is secretary/treasurer for the Commission and chair of the Operating Committee. The Commission is staffed by Adrian Herbst, Theresa Harris, Anthony Mendoza and Mary Kay Robertson of the Fredrikson & Byron law firm. They perform any legal, as well as administrative services that are needed by the Commission. Additionally, Cummings, Keegan & Company has been hired for accounting services. MEETINGS The Commission meets on a quarterly basis. The meetings are generally held on the first Wednesday evening of the month. The meetings are held in January, April, July, and October. Starting in 1996, the meetings will be held on the fourth Thursday of the month on a quarterly basis so that it will not conflict with the Municipal Legislative Committee meetings. SWSCC Annual Report 438440 -- November 3, 1995 4 STATISTICS The following is a brief summary of some of Paragon Cable's statistics. You can see that Paragon's subscriber base continues to increase. The following is a comparison of December 1994 and September 1995. Statistics 1994 Actual September 1995 Marketable Homes For Sale 84,767 85,877 Total Basic Subscriber 52,256 53,699 Penetration 65.00% 62.53% Total Pay Units 33,764 32,126 RESOLUTIONS REGARDING H.R. 3636 AND MODIFICATION OF MINNESOTA CHAPTER 328 At the January 27, 1994 commission meeting, the Commission adopted a resolution regarding H.R. 3636 relating to telecommunications and a national infrastructure. The goal of the national infrastructure is to create a national information highway unimpeded by unnecessary regulation. H.R. 3636 will permit telephone companies to operate as cable television operators and essentially eliminates the current cross-ownership restrictions that preclude telephone companies from serving as cable operators in their own telephone service areas. It was thought at that time that H.R. 3636 was the first step that would lead to the development of a national information superhighway. Cable television operators and telephone companies are converging to become one and the same, with each seeking to provide the others' services. A national policy, however, cannot serve to guide the development of telecommunications and cable services to meet the local needs which has been the promise of cable television. The resolution passed by the Commission was intended to insure that local regulation is respected and not diminished. The same rules should apply to telephone companies and cable operators. The resolution was forwarded to the Minnesota Association of Community Telecommunications Administrators, League of Minnesota Cities, Metropolitan Council, Congress, and local representatives. SWSCC Annual Report 438440--November 3, 1995 5 JOINT MEETING WITH MEMBER CITIES' CITY COUNCILS On May 4, 1994, the Commission held a joint meeting to update city council members from each of the Southwest communities on the changes in the law and technologies that have affected cable television businesses. Ron James, Vice President of the Midwest Region of US West, spoke on how the telephone will be used at home and at work in the future, and about the delivery of video-dial-tone services. US West had recently announced that it would be providing services in the Southwest area and Mr. James addressed this topic. US WEST Commission staff met with US West on various occasions in 1994 regarding Minnesota law, what it says, what kind of issues the staff saw, and issues surrounding US West's video dial tone service. Because video dial tone service will be a competitor to Paragon Cable in the southwest area, the Commission feels it's important that video dial tone service is regulated in the same manner that cable service is regulated and that telephone companies provide universal access to video dial tone service. US West is testing video dial tone in Omaha, Nebraska. The test offers residents 77 channels of programming. US West discussed its motion for a declaratory judgment before the FCC regarding the method for allocating the channels. It also discussed the two recent court victories on the video dial tone issue. US West shared with the Commission staff other priority items, including franchise fees, public access and US West's response to consumers. There was also discussion about the fairness issue regarding taxes and franchise fees. US West wants to make sure that their share of taxes and fees is not more than the cable company's share. They stated that in some states like Minnesota, taxes or fees that are paid equal the taxes or fees paid by the cable company, plus franchise fees. In other states, US West will either pay taxes that are less or much higher. STANLEY HUBBARD BROADCASTING On August 17, 1994, Steven Blum, an executive at Stanley Hubbard Broadcasting, gave a presentation regarding Direct Broadcast Satellite System. The Commission felt that after the presentation by US West, the Commission should also hear from a different competitor. Mr. Blum talked about how DBS operates, its impact on television and where they fit in the information superhighway. In summary, DBS consists of a receiving dish, a remote control and converter box. Two satellites service the system. The system will eventually deliver 150 to 175 channels. A dish, remote control and converter box will cost approximately $600 to $700. The cost to have it professionally installed is $150 to $200. The programming can be purchased in pre- set packages or ala-carte. SWSCC Annual Report 438440 --November 3, 1995 6 Because the system is digital rather than analog, there is a tremendous amount of information you can receive in your home. They provide a program guide that is interactive to search for the programming you would like to view. The programming guide also provides ratings. The remote control allows you to block transmission of certain channels in your home. DBS does not provide local or access channels. The satellite dish does not necessarily have to be located outside the home. The system is designed for 99.9% reliability nation- wide, which equals to approximately eight hours of outage each year. LEAGUE OF MINNESOTA CITIES PRESENTATION Jim Miller, the executive director of the League of Minnesota Cities, gave a presentation to the Operating Committee at its meeting in August, 1994. At that time, the Technical Committee of the Southwest Suburban Cable Commission was looking into connecting the Commission to the information superhighway developed in the metropolitan area. Some of the projects contemplated include interactive capabilities and a teleconference facility at a member's city hall that would be interactive with the convention center and the League of Minnesota Cities. The Technical Committee decided not to pursue the facility for several reasons. The facility would have been extremely costly. Bill Leto, a member of the Educational Consortium, suggested that the Technical Committee focus on accessing the fiber optical network already available rather than building a duplicate fiber optic network. Mr. Miller indicated that the League of Minnesota Cities is developing a strategic plan to determine how best to assist its membership. At that time, focus groups and surveys had been contemplated. Mr. Miller saw three separate issues before the membership of the League: 1. League members are frustrated by technological changes and the meaning of those changes to the communities; 2. The League members want the League to provide more services to assist in dealing with the new technology; and 3. In rural and small communities, the League members have requested more accessible services and expertise to assist them. Mr. Miller believes that cable commissions may have outlived their usefulness and that communities may be better served by a consortium which focuses specifically on telecommunications issues and their role in the economic development of communities. Many outstate communities have experimented with videoconferencing with mixed success. Cost remains the largest issue. The second barrier is that no one at the state level is monitoring the technology and the technological changes. Major decisions are being made SWSCC Annual Report 438440 -- November 3, 1995 7 regarding who gets access to the information superhighway and who does not. These decisions affect the economies in small towns. The League is considering providing more services on a subscription or consulting basis. The League is considering defining core services which members will receive by paying their yearly dues. Many areas may want additional services, and the League may require those communities to pay an additional fee. A couple of nation-wide League of Cities organizations are ready to provide these programs for a set fee. Funding will remain the major obstacle to offering extensive services in the Minnesota area. Mr. Miller expressed concern that cities are overlooking the issue of technological advancements and the impact on cities while those advancements could cause the most profound changes the cities have ever seen. He believes that the information technology advancements are extremely important to the viability of cities in the future and the question is do the cities want to be more involved in the process, and if so, how will the involvement take place. EASEMENT AGREEMENTS Paragon Cable made a presentation before the operating committee of the Commission in August, 1994 regarding easement agreements and wiring agreements to improve communications between the sales representatives and the apartment managers. As part of the easement program, Paragon has identified one Paragon employee that each apartment manager can contact with questions or concerns regarding cable services. By establishing an ongoing rapport between the apartment managers and Paragon employees assigned to the apartment complexes, Paragon hopes to alleviate many problems and negative feelings which have occurred in the past. Paragon has re-wired many of the apartments to improve services. By assigning specific representatives to each building, Paragon believes that communications will improve between the apartment managers, residents and Paragon. Under the easement agreement, Paragon has permission to be on the premises of apartment buildings and complexes. The agreement also notifies new buyers of apartment buildings that the cable system installed in their buildings belong to Paragon rather than the property owner. The easement agreement does not allow Paragon to install cable in the apartment complexes. It needs permission of the apartment owner for the installation of new cable. An easement agreement does not exist forever. It only exists as long as Paragon holds the easement agreement. The purpose of the easement program is to protect Paragon Cable's wiring from incoming competitors. Problems were arising with various complexes within the southwest area. If a building owner did not sign the easement agreement by a certain date, Paragon indicated that the service would be cut off to the current subscribers and no new installations would be made. The cities felt that this was a violation of the franchise ordinance. The Commission met with Paragon Cable regarding this matter and feels that the easement agreement currently in place should alleviate future problems. SWSCC Annual Report 438440-- November 3, 1995 8 TECHNICAL REVIEW COMMITTEE In 1992, the Commission budgeted funds for a Technical Review Committee to be formed in the year 1993 to become educated and focus upon future recommendations to the Commission in preparation for the upcoming franchise renewal. In 1994, the Technical Review Committee met to pursue a fiber optic link between the member cities. It decided not to pursue this project because of the high cost, lack of corresponding benefit and potential lack of need due to the amount of fiber optic cable already in the ground. In August 1994, the Technical Review Committee met with the League of Minnesota Cities to discuss the possibility of the League interconnecting the municipalities to provide interactive services. This is discussed more fully under the League of Minnesota Cities' presentation to this Annual Report. The Technical Review Committee then decided to develop a master regulatory ordinance that would regulate the placement of fiber optics on public property. In October 1994, the Commission put the work of the Technical Review Committee on hold after the staff began working with the League of Minnesota Cities and other cable commissions in drafting legislation and an ordinance which was substantially similar to the one proposed by the Technical Review Committee. LEGISLATION In the fall of 1994, staff began working with the League of Minnesota Cities on developing legislation. The Commission members thought it was unfair that the phone companies would be able to provide video services without a franchise and thought there should be a level playing field. A resolution was drafted by the Southwest Commission and was introduced at the Minnesota Association of Community and Telecommunications Administrators (MACTA) Conference in January 1995. Mr. Herbst, counsel for the SWSCC, stated to the members of MACTA that it is important for municipalities throughout the State to take an active role in telecommunications legislation. After the conference, a MACTA legislative committee was formed. Staff worked with the legislative committee to draft an ordinance to control the fiber optic lines and services that would be using the rights-of-way. The Fredrikson & Byron firm along with Bernick & Lifson began researching the federal and state law to decide whether the federal government should have the right to dictate the use of the rights-of-way, eliminate franchise fee requirements and control the rights-of-way. The firms reviewed laws in the state regarding telephone and other telecommunications issues. After the research was completed, the firms developed legislation. SWSCC Annual Report 438440 --November 3, 1995 9 Minnesota's system for cable communications or video program services is unique because the legislature declared that there is a public benefit to be derived and it is essential that municipalities identify the needs, protect the public interest and insure that community services are preserved. The legislature wanted to make sure that there is a level playing field so that the phone company that provides video dial tone is subject to similar requirements and payment of similar fees as cable operators. The League provided some leadership in assisting with the legislation. They developed and voted on priority policies that were adopted and embodied into the proposed legislation. The legislation drafted on behalf of the cities did not pass but the legislature did require the Department of Public Service to review public, educational and governmental access, franchise fees, universal service and public rights-of-way. MACTA and the League of Minnesota Cities are actively pursuing ways to protect the franchise fees and the public's rights-of-way. RETREAT On August 17, 1994, the Commission approved holding a planning retreat to reassess the Commission's missions and goals in light of the change in regulatory framework. A retreat was held on January 20, 1995 to discuss the work of the Commission, organizational matters, funding issues, to address potential projects for the future and the Commission's relationship with both the staff and cable company. An Officers Committee has been formed for the purpose of approving communications between the commission members, commission staff and to help prioritization of issues. Because the Commission knew that it would be handling two priority projects, a transfer of ownership and franchise renewal during 1995, the Commission recommended that at least one or two committees meet regularly with the staff on these issues to participate in negotiations. The Commission members agreed that it will look at different functions for the operating committee. During 1995 and 1996, the Commission would like the operating committee to assist in negotiating a new contract with Paragon Cable. Because of this, the Joint Powers Agreement was amended by each of the individual member cities. Other items discussed include the agenda format, meeting dates, committees, budgetary considerations, minutes, and complaint handling procedures. REORGANIZATION OF OPERATING COMMITTEE UNDER THE JOINT AND COOPERATIVE AGREEMENT The Commission, at its January 20, 1995 retreat decided to reorganize the responsibilities of the operating committee. The Commission has streamlined some of its procedures to alter the functions outlined with respect to the operating committee and the SWSCC Annual Report 438440 --November 3, 1995 10 Joint and Cooperative Agreement. An amendment was made to each of the member cities' Joint and Cooperative Agreement. This will give the Commission flexibility to deal with its own operations and governance. TRANSFER OF OWNERSHIP On February 21, 1995, the Southwest Suburban Cable Commission received notice from Paragon Cable that KBLCOM Incorporated, which is a wholly-owned subsidiary of Houston Industries, would become a wholly-owned subsidiary of Time-Warner, Inc. Under the Federal Communications Commission's rules, the Commission had the right to review the legal, technical and financial qualifications of the new owner. At the May 17, 1995 Special Commission Meeting, the Commission approved the transfer of ownership between Houston Industries and Time-Warner, Inc. The member cities received approval from each city council during June, 1995. FRANCHISE RENEWAL In the Winter of 1995, the cable operator approached Commission staff to see if the Commission would be interested in an early renewal if Paragon Cable upgrades the cable system. After the transfer of ownership process was completed in June, 1995, the Commission decided at its July, 1995 meeting that it would proceed with an early renewal. The Franchise Agreement with Paragon Cable does not expire until December 31, 1999. Under the renewal requirements of the Cable Act, the process would not ordinarily be initiated until approximately December 31, 1996. The Commission is in Phase I of the franchise renewal process. Five different research groups have been formed as part of the information gathering process. These include city access, customer service, educational access, public access and technology. The research groups began meeting in August, 1995, and hope to conclude their information gathering process by November, 1995. A report will then be given to the Commission for it to decide whether to proceed with Phase II, which is the negotiation process. SOCIAL CONTRACT On August 3, 1995, the Federal Communications Commission (FCC) released the proposed terms of the social contract between Time Warner Cable and the FCC. Any system owned by Time Warner Cable as of that date would be covered by this contract. The FCC requested comments by September 5, 1995. If Time Warner Cable and the FCC reach an agreement and the FCC adopts the contract, as written, it will automatically cover the systems owned by Time Warner Cable. There are six major components to the proposed social contract which will affect the southwest area. They are as follows: basic service tier rate reduction; equipment and SWSCC Annual Report 438440 -- November 3, 1995 11 installation rates; cable programming services tier; creation of migrated products tiers; subscriber refunds; and upgrades. The Southwest Cable Commission approved the sending of favorable comments to the FCC regarding Time Warner Cable's social contract. As of this date, an agreement has not been reached between Time Warner Cable and the FCC. WAIVER OF 1994 AND 1995 ANNUAL REPORT BUSINESS PLAN AND CUSTOMER SURVEY OF PARAGON CABLE Paragon Cable asked the Commission members to waive the requirement under the Performance Agreement of providing a customer survey, annual report and business plan for the years 1994 and 1995. They asked for the waiver during the year 1994 because of the implementation of the new rate regulation forms. During 1995, Paragon stated that the bulk of the information was given during the transfer of ownership as well as updates given during the Operating Committee on commission meetings. Paragon felt that it satisfied its requirement for the customer survey through the programming preferences survey which was recently completed and presented to the operating committee at its meeting in May, 1995. Paragon also believed that the information would be provided during the franchise renewal which was initiated in August, 1995. Because of this, the Commission approved the waiver of the requirements for the years 1994 and 1995. RATE REGULATION Under the Cable Consumer Protection and Competition Act of 1992 and the rules adopted by the Federal Communications Commission, the Commission has undertaken appropriate procedural steps to regulate basic cable service tier and related equipment in the Southwest Suburban Cable Commission area. On May 4, 1994, counsel recommended that the Commission approve Paragon Cable's rate of $14.90 for its basic service tier. The rate of $14.90 was approved by the Commission. On August 12, 1994 Paragon Cable submitted a new FCC Form 1200 and supporting documents. At the October 19, 1994 meeting, counsel asked that the Commission ask for an accounting order because counsel needed clarification on rates pertaining to installation. The order adopts the benchmark rate and also gives notice to the cable operator that it may charge the rates for installation and if there is a clarification or ruling from the FCC, Paragon may be subject to provide refunds to the subscribers at that point in time. On April 12, 1995, counsel sent to the Cable Commission Members a copy of its review of the FCC Form 1210 filed by Paragon Cable which was received in February, 1995. Paragon Cable increased its basic service tier rate to $15.69. Counsel stated that there was no need to take action on the rate increase because it complied with FCC rules: SWSCC Annual Report 438440 -- November 3, 1995 12 ACCESS RULES The Commission makes an annual review of access rules pertaining to public, educational and governmental access channels. The review is to examine issues and questions relating to the rules and to further explore any amendments which may be needed. The last changes made to the Access Rules were in January, 1993. These amendments include an amendment to limit the access channel usage for access users because of the increased use of the access facilities and equipment and demand for channel time; revise a procedure allowing the political candidates to use the equipment, facilities and channel time on the cable system the same as any other access user; and incorporation of new language regarding the 1992 Cable Act relating to restrictive programming to receive a certification from the access user that their programming does not contain any material that would otherwise be prohibited. Paragon Cable sent out several announcements and press releases to the local newspapers to make all interested parties aware of the changes in the Access Rules. WORK WITH SCHOOL DISTRICTS Two channels are devoted to programming educational access in the southwest area. The Commission continues to assist with improving the quality and quantity of the programs on these channels. In 1991, the Commissioner developed a policy that permits the school districts to utilize the government access channels at key times when needed additional channel capacity is required for specialized school program purposes. Bill Leto, the Chair of the ECCC, gave presentations to the Commission in the years 1994 and 1995 regarding the ECCC's relationship with the Southwest area and Paragon. cable. In 1994, Mr. Leto, commented that his organization has an excellent relationship with Paragon and has thoroughly enjoyed working with them. He thanked the Commission for the use of Channel 34. In particular, he stated that three high school students had won awards in Japanese language competitions as part of using cable in the classroom. In 1995, Mr. Leto reported that the school districts are increasing their production capabilities. He stated that the Eden Prairie district is currently developing a new production facility. He pointed out that the access capacity and the collaboration are the key issues for the future. REGIONAL CHANNEL 6 Regional Channel 6 is a channel devoted to local programming which airs on all cable systems in the Twin Cities metro area. The Southwest Cable Commission has been a regular sponsor of Regional Channel 6. Regional Channel 6 offers the Southwest cities an opportunity to communicate to residents within the southwest area as well as the metropolitan area. The Commission regularly attends meetings hosted by the Metro Cable Network for its programmers and it also participated in a survey to gather input from municipal officials to develop its programming plans. Currently, MCN is in the process of building a studio for its programmers. The studio was completed in October, 1995. SWSCC Annual Report 438440 -- November 3, 1995 13 REGULATORY CLIMATE On the federal level, the Senate's Telecommunications Bill (S.652) was passed in July 1995 and the House Telecommunications Bill (H.R. 1555) passed in August that would reform the telecommunications industry. Both bills preserve the rights of local franchising authorities to control and manage their public rights-of-way. The new telecommunications bill will not override a city's authority to require telecommunications providers to obtain a franchise in order to use public rights-of-way. Further, it assures that franchising authorities will receive reasonable compensation from telecommunication providers for the use of public rights-of-way. Both bills remove barriers to competition in the areas of video programming, telephone, cable television and other telecommunication services. The bills differ on the subject of rate regulation. S. 652 would abolish rate regulation over expanded tier programming. Cable operators would be subject to price caps if their expanded tier rates exceed a national average. Under H.R. 1555, basic tier regulation would survive, but only for large operators who systems are not subject to competition from a competitor that has captured approximately 15% of a subscriber base in the franchise area. All expanded tier regulation would be eliminated under H.R. 1555. Recently, a committee was formed to draft a final bill for passage. On a local level, the Department of Public Service ("DPS") has been asked by the legislature to conduct a study by February, 1996 in the State of Minnesota. These issues include franchise fees, public access usage, universal service and public rights-of-way. As part of its study, the DPS is conducting a survey of municipalities, cable operators, telephone companies and other utility companies on various issues. The information will assist the legislature in determining how the telephone companies and other service providers will be regulated. BUDGET Attached is a copy of the 1996 budget with the comparison of the 1995 budget, which was approved by the Commission at its November, 1995 meeting. SWSCC Annual Report 438440 -- November 3, 1995 14 BUDGET 1. Legal and Administrative Services 1995 1996 Legal Retainer 22,880.00 22,880.00 Administration Retainer 40,000.00 40,000.00 Miscellaneous 9,570.00 9,570.00 $ 72,450.00 $ 72,450.00 2. Accounting Fees $ 4,000.00 $ 3,600.00 3. Meeting Costs $ 1,300.00 $ 1,300.00 4. Seminar Expenses - MACTA Conference 300.00 600.00 - NATOA Conference 2,500.00 2.500.00 $ 2,800.00 $ 3,100.00 5. Insurance - League of Minnesota Cities Insurance Trust $ 2,500.00 $ 3,600.00 Bonds $ 200.00 -- 0.--] 6. Memberships A. Regional Channel 6 - Membership Dues 3,300.00 6,000.00 - Assessment 6,000.00 3,300.00 $ 9,300.00 $ 9,300.00 B. MACTA - Membership Dues $ 200.00 $ 250.00 f 1995 Right-of-Way Legislative Effort $ 5,000.00 -- 0.--] 7. 1996 MACTA Legislative Effort $ 9,600.00 (192,000 population x $.05) 8. Contingency - Implementation of Rate Regulation $ 10.000.00 $ 10,000.00 BALANCE $ 107.750.00 $ 113.200.00 SWSCC Annual Report 438440 -- November 3, 1995 1996 BUDGET CONTRIBUTIONS 1995 Budget $ 113,200.00 5 Cities' Contribution of$2,500 each - 12.500.00 Amount to be divided proportionally $ 100,700.00 Penetration % by Yearly Contribution Quarterly Member Cities ($2,500 + % of$100,700) Contribution Edina 24.36% x $100,700 = $24,530.52 + $2,500 = $27,030.52 $6,757.63 Eden Prairie 23.98% x $100,700 = $24,147.86 + $2,500 = $26,647.86 $6,661.97 Minnetonka 25.58% x$100,700 = $25,759.06 + $2,500 = $28,259.06 $7,064.76 Richfield 17.13% x$100,700 = $17,249.91 + $2,500 = $19,749.91 $4,937.48 Hopkins 8.95% x $100,700 = $9,012.65 + $2,500 = $11,512.65 $2,878.16 TOTAL: $113,200.00 $28.300.00 FRANCHISE FEE DISTRIBUTION Projected 1995 Franchise Payment to Retained by Fee Payments Southwest City Edina $ 205,284.00 $ 27,030.52 $ 178,253.48 Eden Prairie $ 202,128.00 $ 26,647.86 $ 175,480.14 Minnetonka $ 215,608.00 $ 28,259.06 $ 187,348.94 Richfield $ 144,364.00 $ 19,749.91 $ 124,614.09 Hopkins $ 75.416.00 $ 11,512.65 $ 63.903.35 TOTAL: $ 842.800.00 $113.200.00 $729,600.00 NOTE: Please note that the penetration percentages are net revenue percentages year to date as of June, 1995. The final percentages will be determined at the end of the year when the total revenues are calculate. SWSCC Annual Report 438440—November 3, 1995 1r ' ? Cities should must begin 36 months (three years) prior TV operator must have an opportunity to to the termination date of the present correct past violations if the city intends begin review of franchise agreement. to deny renewal for poor performance or The formal renewal process grants poor service. TVfranchises cities an opportunity to fully evaluate the The formal process begins 36 months present and future needs of cable TV before the expiration date of the current customers and to determine whether the franchise agreement. At this time,there GARLA HEYL present cable TV operator has complied is a six-month notification"window"at with the terms and conditions of the which time either the city or the operator franchise agreement. This process also may request the formal process. allows cities to evaluate proposals from If the operator requests the formal ities have watched with the present operator,and also allows review process and the city denies the interest the recent negotiation of various improvements to formal process,then the city would not congressional amendments to incorporate into a new or amended be able to deny renewal of the present the cable TV act. While this franchise agreement. franchise agreement. The city would act does allow greater In aformal renewal proceeding,thecity then put itself in the informal review regulation of local cable TV must always keep in mind that it can process which is merely negotiating with service,most cities will not be able to take only deny renewal for four reasons. the current cable operator. However, any further actions concerning their under this scenario, (operator chooses franchised cable TV operator for two formal,city grants informal) because the reasons.First the current agreement city cannot deny renewal of the agree- between the operator and the city ment due to the procedure which it has probably took effect at a time when cities "The formal process must chosen to take,the city loses leverage in did not have the power to regulate cable its negotiating position. TV operators;and second,the agreement beg `36 months three years) If the cable TV operator does not ""_ probably doesn't include a provision for request formal review proceedings within future regulation. this notification period,the city could still But,it is not too early for cities to start prior to the termination date request this process although it probably planning and considering options would not want to. If the cable operator regarding cable TV service for their of the present franchise has not requested formal review,then the citizens,even if they are in the middle of informal process would apply and the city their franchises. In fact,the city must agreement." could deny renewal for other reasons take action three years before the than specified under the formal review expiration of the current franchise process. agreement if it intends to deny renewal Under the informal process(with the of the agreement,or at least would like to The operator has not substantially scenario of both city and operator keep open the option of non-renewal. If complied with the material terms of choosing informal),the city may either the city has any inkling of denying the the existing franchise agreement and grant or deny any proposal for renewal renewal of the present cable operator, applicable law; after affording the public adequate notice even five years before the expiration date The quality of the operator's service, and an opportunity for comment.Either would be a good time to start document- including signal quality,response to the city or the operator can initiate the ing valid reasons for non-renewal of the consumercomplaints,andbilling proposal. present franchise agreement. practices has not been reasonable in However,if the city were to deny light of community needs; renewal under this process and for Informal review process The operator does not have the reasons other than those permitted in the versus formal review financial,legal,and technical ability to formal review process,the city may still provide the services,facilities,and have potential challenges from the process equipment as set forth in the current operator upon denial of a new Renewal requirements for cable TV operator's proposal;and franchise agreement. Some of these operatorsare partofSection 626ofthe The operator's proposal is not reason- claims may consist of due process and cable act(47 USC 546).There are two able to meet the future cable-related equal protection violations,violation of procedures which a citymayfollowwhen community needs and interests taking their first amendment rights,inadequacy renewinga franchise:aformal renewal into account the cost of meeting such of the city's evidence in making the process and an informal renewal process. needs and interests. denial,antitrust claims,breach of the These two processes may occur simulta- The city musthave evidence to support present contract,and violation of state neously. However,the formal process anyofthefourdenial reasons.The cable and federal law. provide for the passengers'safety after the court said the officer had not placed Analysis and decision: they asked the driver to accompany them the passengers in a position of danger by The appellate court upheld the trial into the police station.The due process leaving them in the car.To the contrary, court's decision.A city's discretionary > clause of the Constitution imposes a duty the driver placed the passengers in a/ decisions have immunity from liability while on state actors,such as police officers,to dangerous position when he left the car operational types of decisions do not have protect or�care for citizens in limited keys in the car knowing that the ssen- immunity from liability.If the city had situations. gets were drunk. proved that the challenged decisions were One example of a siftr ion where the (Gregory v.Rogers,Ark.,61 U. .L.W. discretionary,such as policy-making or state has a duty to care for individuals is 2177(October 6,1992)). planning decisions,then the city might when citizens are in a custodial setting have been immune from liability. where they have limited ability to care for- City must es lisp that The court noted that in this case,the themselves.There are other exceptionsd city did not prove that the decisions in @visions we e but the court held that none of these dii.kretiona to get question were policy decisions.The city exceptions applied to this case. failed to show evidence of the decision The court said the police did not have �mmuy making process.The city gave no any reason to know that the passengers Facts: indication that it held meetings on these were drunk.The driver was not drunk The plainti was a truck and issues and gave no evidence about what and he did not indicate that the passen- injured whil walking ho from school. factors city officials considered in gers were drunk.He simply stated that The plain * sued the city an e school decisions about the sidewalk and the they had been drinking.There were no district f negligence in failing t ' stall speed zone. other signs that the passengers were a sidew k or in failing to install a scho The court also noted that there was no drunk.Thus,the court held that a speed one on the road where the ~evidence that a sidewalk was even consid- reasonable judge or jury could not have acci ent occurred.The city asserted that ered,until after the accident.Further,the found that the police knew or should it s immune from liability under city gave noevidencethat it considered a have known that the passengers were mnesota law and asked for summary school speed zone in the area of the drunk. Judgment.The trial court denied accident. (Marhula v. City of Maple Grove, Additionally,even iftheofficerhad summaryjudgment and the city appealed Finance and Commerce,Court of Appeals known that the passengers were drunk, the decision. Opinions,August 14,1992). i WHEN WAS THE LAST TIME YOU RECEIVED GOOD GOLDFLO DUAL-WALL PIPE ON YOUR NEWS Corrugated PE Pipe HEALTH INSURANCE RATES? with a Smooth Interior If It Seems Like Forever, Call PEIP. Most of us would rather have a tooth pulled than open an *STRONG annual renewal notice from our health insurance carrier. 'COST-EFFECTIVE The news is usually bad,with rats increases that seem 'DURABLE Storm Drain Or steeper and steeper every year. Or worse yet — Culvert Applications cancellation. GOLDFLO'S lightweight Pp and superior strength Manufactured in Minnesota SO Why All The Smiles At PEIP? can lower total project Since our founding in 1990 we have had two great years. costs by minimizing labor and machinery outlays,advancing Back when we started PEEP,we set our rates conserves construction schedules and reducing downtime due to ad- lively. Now a 1991 financial review shows we have done verse weather. Easier to install in tight places. very well and can adjust our 1992 rates—and guess what? Meets or exceeds AASHTO M 294 and ASTM F 667 Rates are going down! and SCS 606 specifications. NSCOINC For a rate quote for your group,have your employer call PEPRI IP. Isn't it about time you received a little good news? Prinsburg, Minnesota 56281 1-800-992-1725 1800-829=5601 Call for a free catalog. these inadequacies so that the operator What the agreement cannot in the event of an outage. has a chance to correct them. If the city include Another way to entice better perfor- ignores the violations,the city may waive The city cannot require certain mance by the cable operator may be to eriodic ance reviews, the renewal. If the city denies renewal of the cable Provisions when renewing franchises.However,the cable operator may propose technical provide chn al performance testing,l liquidated operator,the operator has 120 days from these requirements which could become damages for failure to perform,forfei- the receipt of the notice of the non- part of the franchise and then would be tures,letters of credit,and performance renewal to appeal this decision to a state subject to enforcement. These include bonds when there is lack of compliance or federal court. A court may grant the with the agreement. operator relief from the denial of renewal Providing more leased access capacity the than required in the cable act or having Municipal system if the city's decision isnot based f r the operator provide broad categories four criteria or supported by evidence. A r Some cities may also consider the court may also deny relief if the city has Phe operator''s rogramminthat will be offered under proposapossibility of buying out the present cable failed to comply with the procedural Many cities in Minnesota may regulate operator or building their own cable requirements for renewal. basic rates because the cable operator is system. Many communities have had " dissatisfaction with their private cable" not subject to effective competition"Renewal provisions J P under FCC rules. However,before any operator due to high rates,poor picture If the city agrees to renew with the city regulates rates,it must be certified by quality,or just a bad attitude of the current operator,a renewed franchise the FCC through a cumbersome process. operator. Some cities believe that a must include certain requirements. The municipally run cable operation will renewal must include access to the Even more cumbersome is the time and publicbetter serve rights-of-ay and easements that have energy a city needs to expend to support There will beh stabiliz tion of rates,a been dedicated for compatible uses. The greater control of the whole cable system, operator must assure the safety,appear- an improvement of the quality of service, ance,and convenience of use of the and perhaps a source of revenue for the rights-of--way. The operator and the city. subscriber must assume the cost of the The city may require a Cities should carefully consider the use of the rights-of-way. The operator financial risks of municipal ownership of may not deny access to cable service franchise fee of up to five a cable TV operation. Additionally,there because of the income of the residents of would probably have to be voter referen- the local area,and must offer subscribers dum for the bonds. There would be a device to block out channels. The percent of the gross revenues initial high capital costs for buying out franchise renewal must include require- the present system or for building a new ments of state law. (Minnesota Statutes of the cable operator. The one. There would also be a problem of 238.084.) inexperience in running a cable system. However,the prospects of a municipally What the agreement can include city can also require fees and operated cable system certainly could be The city may include proposals for a leverage during the negotiating process upgrading the system. The city may taxes in addltlon to a for renewal of the current cable operator. require channel capacity for PEG use, The city may want to keep the option of rules and procedures for the use of PEG franchise fee. having a municipally operated system channels,and channel capacity on an later on and provide for that in the institutional network for educational and renewal of the franchise. This could government use. The city may also include reimbursement for purchasing require facilities and equipment related the present operator system. to the establishment or operation of the rate regulation.Even if a city may not cable system. The city may require a want to regulate the rates,it should Things to do today franchise fee of up to five percent of the preserve this right in the agreement. The The city should begin to determine gross revenues of the cable operator. The city may also provide for rate refunds if what the community will need in the city can also require fees and taxes the city finds the operator is charging an future for cable-related services. The city generally applied to other utilities or unreasonable rate. should evaluate the past and present businesses in addition to a franchise fee. Along with reserving the right to performance of the incumbent cable The city can also require that the regulate rates at a later date,the city operator. This will ensure that the city operator pay capital cost of PEG access should also expressly provide that it can will have the evidence to document that facilities;and also the operator. The costs regulate to the greatest extent possible by the present operator is not capable of of bonds,security funds,letters of credit law at anytime throughout the agree- performing under the current franchise and any other costs incidental to the ment. The city should maintain its police agreement and,therefore,should not be award or the enforcement of the fran- power to regulate the operator instead of renewed. The city may want to review its chise. The city may also require regula- just relying on enforceable promises in a franchise-related documents and begin tion of the installation and rental of franchise agreement. The city should some internal planning to produce any equipment for the hearing impaired. also provide enforcement mechanisms surveys it may want to take periodically The city may prohibit the showing of for the agreement,such as providing during the current franchise obscene material. consumer rebates for the inconvenience agreement. The informal process could continue at look at public,educational,and govern- requirements for proposals from the the same time that the formal process is mental (PEG) access and other internal operator and set deadlines for any occurring.While the city is holding network use of the cable system.The city submission by the operator. hearings and meeting the time-frames may want to study whether the cable Keeping in mind this time frame,the under a formal review process,it could operator could meet the technical needs city should promptly review the cable still meet and negotiate under the of further operation of the city's system. operator's proposal and identify any informal process.City denials of various issues that may require negotiations. The proposals or counter proposals during Request for proposals city should have reasonable expectations I . the informal process,would have no After the needs assessment and and ensure that any proposed changes effect on the concurrent formal process. performance review,the city may prepare are cost effective for customers. Many operators are triggering formal a request for proposal (RFP) for response Furthermore,the city should require procedures 30 to 36 months prior to by the existing cable operator. This flexibility in the agreement to accommo- expiration of the franchise and are also proposal may address the needs and date any changes which may occur in asking cities to negotiate informally. A interests the city identified in its surveys. service or in law. The city should reserve city must be careful to fully comply with The city cannot require specific the right to regulate to the fullest extent procedural requirements of the formal programming or categories of program- possible,by law,as it exists at any time process even if it appears that the ming,but may instead state preferences throughout the franchise agreement. informal negotiations are going well. If or interests. A city can also require that The agreement should provide that when the city does not meet the time frames of the operator provide certain capital costs service capabilities increase,these the formal process,it could forfeit the for support of PEG access facilities. The changes can be incorporated into the right to deny renewal and lose any service. negotiating leverage in the informal These services may include entertain- process. ment services;programming of local channels;satellite services;importation of Formal process «If the city does not meet the distant signals;interactive services procedures including meter reading,fire detection, time frames of the formal and home security;tying the system to an Needs assessment and adjoining community's to receive performance reviewit could forfeit the programs;and institutional networks or a process, When the city agrees to the formal subscriber network such as two-way review process,it must meet certaininteractive programs which schools use. requirements to preserve its rights for right to deny renewal and lose Denial of renewal non-renewal. Prior to 30 months before the expiration of the franchise agree- any negotlatLUg leverage In the As mentioned previously,under the ment,the city must hold public proceed formal review process,there are only four ings to identify future cable-related kformal process." reasons why a city can deny renewal of community needs and interests,and to the franchise agreement to the existing review the past performance of the cable operator. If the city decides to deny operator. renewal to the current cable operator,it The city may review the cable proposal may also set forth requirements must hold an administrative hearing. operator's performance by hiring an for a system upgrade,and should include The operator must receive adequate independent engineer or technical a statement of the priorities and criteria notice of the hearing and a fair opportu- consultant to review the technical aspects which the city believes to be important. nity to participate. The operator must of the franchise and to make a determi- The city should determine the legal, have the right to introduce evidence and nation of compliance.The city may also financial,and technical qualifications of to question witnesses at the hearing. perform a survey or other means of the cable operator when requesting this Additionally,the city must maintain a identifying community satisfaction with proposal. The city can also request that written transcript of the hearing. the current operator. the operator include all its objections to The denial of a proposal for review The city should also review any the proposed franchise along with any must be in writing and state the basis for complaint logs that it has maintained and alternative language the operator denial. If denial is because the operator request to review complaint logs of the proposes. has not substantially complied with cable operator. The city has a right to After completing the studies,the city material terms of the existing franchise request information regarding the must hold a public hearing on the past agreement and applicable law(first existing cable system from the cable performance of the operator and the factor),or because the operator's service operator during the assessment review future needs of the community. It is has not been reasonable in light of the process. important to remember that within four community needs (second factor),the The city may also want to do a fran- months after the completion of the needs city must give the operator notice and an chise compliance audit to see if it has assessment and performance review,the opportunity to correct such defects.It is been getting its required franchise fee city must determine whether to renew the very important that the city document based on the gross profits if the current agreement or to preliminarily deny the well in advance of the time of the renewal franchise agreement allows the fee. In franchise agreement. In order to meet process the violations which it believes deciding future needs,the city should this time line,the city must establish have occurred and notify the operator of SOUTHWEST SUBURBAN CABLE COMMISSION CO FREDRIKSON & 13YRON 1 100 International Centre 900 Second Avenue South IJ2 Minneapolis, MN 55402-3394 (612)347-7000 Direct Dial No. (612) 347-7131 E-Mail:tharris®fredlaw.com October 29, 1996 [VIA EXPRESS MAILI Carl Jullie, City Manager Kenneth Rosland, City Manager City of Eden Prairie City of Edina 8080 Mitchell Road 4801 West 50th Street Eden Prairie, MN 55344-4485 Edina, MN 55424 David Childs, City Manager Jim Genellie, Assistant City Manager City of Minnetonka City of Hopkins 14600 Minnetonka Boulevard 1010 South First Street Minnetonka, MN 55345 Hopkins, MN 55343 Steve Devich, Assistant City Manager City of Richfield 6700 Portland Avenue Richfield, MN 55423 Re: Franchise Agreement Ordinance Dear City Managers: Enclosed please find revised page 12 of the Franchise Agreement Ordinance. The previous page 12 contained a typographical error. Please place this new page 12 within your Franchise Agreement Ordinance. This page should not effect the status of any of the other pages. Thank you for your assistance with this matter. Very truly urs, Theres yoarris "— «�xc .� f TMH:wp:593327 cc: Kim Roden (w/encl.) Cities of Eden Prairie, Edina, Ilopkins, Minnetonka & Richfield of the security, the City may then withdraw such funds from the Security Fund. Payments are not Franchise Fees as defined in Section 29 of the Ordinance. G. Whenever the City finds that Grantee has allegedly violated one or more terms, conditions or provisions of this Franchise, a written notice shall be given to Grantee. The written notice shall describe in reasonable detail the alleged violation so as to afford Grantee an opportunity to remedy the violation. Grantee shall have 30 days subsequent to receipt of the notice in which to correct the violation before the City may require Grantee to make payment of penalties, and further to enforce payment of penalties through the Security Fund. Grantee may, within 10 days of receipt of notice, notify the City that there is a dispute as to whether a violation or failure has, in fact, occurred. Such notice by Grantee shall specify with particularity the matters disputed by Grantee and shall stay the running of the above-described time. 1. City shall hear Grantee's dispute at the next regularly scheduled or specially scheduled Council meeting. Grantee shall have the right to subpoena and cross-examine witnesses. The City shall determine if Grantee has committed a violation and shall make written findings of fact relative to its determination. If a violation is found, Grantee may petition for reconsideration. 2. If after hearing the dispute, the claim is upheld by the City, then Grantee shall have 30 days within which to remedy the violation before the City may require payment of all penalties due it. 3. The time for Grantee to correct any alleged violation may be extended by the City if the necessary action to correct the alleged violation is of such a nature or character as to require more than 30 days within which to perform provided Grantee commences corrective action within 15 days and thereafter uses reasonable diligence, as determined by the City, to correct the violation. H. If City draws upon the Security Fund delivered pursuant hereto, in whole or in part, Grantee shall replace the same within three days and shall deliver to City a like replacement Security Fund for the full amount stated in Paragraph A of this section as a substitution of the previous Security Fund. I. If any Security Fund is not so replaced, City may draw on said Security Fund for the whole amount thereof and hold the proceeds, without interest, and use the proceeds to pay costs incurred by City in performing and paying for any or all of the obligations, duties and responsibilities of 588638 Franchise Agreement Ordinance October 16,1996-Page 12 SOUTHWEST SUBURBAN CABLE COMMISSION CO FRI:DRIKSON & 13YRON 1 100 International Centre 900 second Avenue South Minneapolis, MN 55402-3394 (612)347-7000 Direct Dial No. (612) 347-7131 tharrisafredlaw.com December 6, 1996 Kenneth Rosland City of Edina 4801 West 50th Street Edina, MN 55424 Re: Modifications to the Franchise Documents Dear Ken: The City of Minnetonka and Paragon Cable agreed upon additional modifications to the Cable Television Regulatory Ordinance and the Cable Television Franchise Agreement Ordinance. Paragon has offered those same changes to all the Cities. The City of Eden Prairie has adopted franchise documents containing the changes. I have enclosed a description of the modifications. Additionally, I have provided a new set of draft documents that contain the modifications and a computer disk containing the same. Please let me know if I can assist you in modifying the documents that your City adopted. Very truly yours Theresarris TMH: :606694 Enc. Cities of Eden Prairie, Edina, Hopkins, Minnetonka& Richfield MNTKA LEGAL DEPT TEL :939-8248 Dec 03 96 9 :52 No .003 P .01 CITY OF MINNETONKA CITY ATTORNEYS OFFICE DESYL L. PETERSON CITY ATTORNEY 14600 MINNETONKA BLVD. - MINNETONKA, MN - 55345 612/939-8262 - FAX 612/939-8248 FACSIMILE TRANSMITTAL DATE: DECEMBER 3, 1996 TO: THERESA HARRIS FAX NO: 347-7077 TOTAL NUMBER OF PAGES INCLUDING THIS PAGE: 2 REMARKS: Attached are three changes to the cable television ordinances which we have negotiated with Paragon Cable. Would you please arrange to have all three changes made to Minnetonka's version of the ordinances, in addition to the requirements for the effective date. If you have questions about this, please let me know. ATKA LEGAL DEPT TEL :939-8248 Dec 03 96 9 :53 No -003 P .02 1 . Regulatory Ordinance, §8(F): Substitute for the last sentence: If the City uses its own funds to reimburse a non-municipally owned utility for relocating its property at the City's request, and if the City does not receive something of approximately equal value, to which it was not otherwise entitled, in exchange for such reimbursement, the City will reimburse Grantee in a substantially similar manner. Notwithstanding anything to the contrary, this requirement shall not apply where an electric utility has been compensated for relocating its plant underground through franchise fees collected from the electrical utility and such fees are dedicated in whole or in part to the undergrounding of electric facilities. 2. Franchise Ordinance §6.7: Add the following language: 6.7 Shared Use of Facilities. The Grantee must make space available on its poles and towers, or upon timely request by the City, underground lines and conduit, for City wires, fixtures, or City utilities, whenever such use will not interfere with the use of those facilities by the Grantee or any other communication company. The City must pay for any added expense incurred by the Grantee because of such City use. 3. Franchise Ordinance §10.3. Add the following language to paragraph (A): The obligation to establish the security fund required by this paragraph is unconditional. The fund must be established whenever Grantee is given the notice required, even if Grantee disputes the allegation that it is not in compliance. If Grantee fails to establish the security fund as required, the City may take whatever action is appropriate to require the establishment of that fund and may recover its costs, reasonable attorneys' fees, and an additional penalty of $2000 in that action.