HomeMy WebLinkAbout2019 Quality of Life Survey (PDF)
2955 Valmont Rd, Suite 300 • Boulder, CO 80301
t: 303.444.7863 • nrc@n-r-c.com • www.n-r-c.com
EDINA, MINNESOTA
2019 Quality of Life Survey
--DRAFT--
May 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc.
Contents
Executive Summary ........................................................................................................................1
Survey Background ........................................................................................................................5
Quality of Life and Community ......................................................................................................8
Quality of Life .......................................................................................................................................... 8
Sense of Community ............................................................................................................................. 10
Community Characteristics .................................................................................................................. 15
Safety in Edina ...................................................................................................................................... 19
Ease of Travel ........................................................................................................................................ 20
Issues Facing Edina .............................................................................................................................. 23
City Services ................................................................................................................................ 27
Quality of City Services ......................................................................................................................... 27
Drinking Water ....................................................................................................................................... 30
Garbage Collection ................................................................................................................................ 31
Parks and Recreation ............................................................................................................................ 32
Government Performance ........................................................................................................... 34
Value of Taxes Paid ............................................................................................................................... 34
Trust in City Government ...................................................................................................................... 36
Contact with City Departments ............................................................................................................. 41
Public Information and Communication .................................................................................... 43
Information Sources ............................................................................................................................. 43
City Website ........................................................................................................................................... 45
Planning and Priorities ................................................................................................................ 47
Municipal Liquor Stores ........................................................................................................................ 47
Redevelopment in Edina ....................................................................................................................... 48
Sustainability and Climate Change ....................................................................................................... 49
Appendix A: Responses to Survey Questions ............................................................................ 52
Appendix B: Verbatim Responses to Survey Questions ............................................................ 90
Appendix C: Survey Results by Respondent Characteristics .................................................. 115
Appendix D: Benchmark Comparisons ..................................................................................... 161
Appendix E: Survey Methodology ............................................................................................. 178
Appendix F: Survey Materials ................................................................................................... 183
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc.
Figures
Figure 1: Overall Quality of Life by Year .......................................................................................................................... 8
Figure 2: Likelihood of Remaining in Community and Recommending Community by Year ..................................... 9
Figure 3: Sense of Community by Year ........................................................................................................................ 10
Figure 4: Edina as a Welcoming Community, 2019 ..................................................................................................... 12
Figure 5: Importance of Edina Creating a Diverse and Inclusive City, 2019 .............................................................. 13
Figure 6: Job the City Does at Creating an Inclusive and Diverse Community, 2019 ............................................... 14
Figure 7: Overall Community Characteristics by Year................................................................................................. 15
Figure 8: Individual Community Characteristics by Year ............................................................................................ 16
Figure 9: Reasons for Living in Edina by Year ............................................................................................................. 17
Figure 10: Most Liked Attribute of Living in Edina, 2019 ............................................................................................ 18
Figure 11: Overall Feeling of Safety by Year ................................................................................................................ 19
Figure 12: Feelings of Safety by Year ........................................................................................................................... 19
Figure 13: Overall Ease of Travel by Year ..................................................................................................................... 20
Figure 14: Ease of Walking and Biking in Edina by Year ............................................................................................. 21
Figure 15: Travel-related Characteristics by Year........................................................................................................ 22
Figure 16: Most Serious Issues Facing Edina, 2019 ................................................................................................... 23
Figure 17: Traffic Problems by Year ............................................................................................................................. 24
Figure 18: Crime-related Problems in Community by Year ......................................................................................... 25
Figure 19: Concerns about Household Issues, 2019 ................................................................................................... 26
Figure 20: Overall Quality of City Services by Year...................................................................................................... 27
Figure 21: Quality of City Services by Year .................................................................................................................. 29
Figure 22: Quality of Drinking Water by Year ............................................................................................................... 30
Figure 23: Aspects of Drinking Water by Year ............................................................................................................. 30
Figure 24: Quality of Garbage Collection by Year ........................................................................................................ 31
Figure 25: Support for Change in Garbage Collection System by Year ..................................................................... 31
Figure 26: Use of Parks and Recreation Facilities by Year ......................................................................................... 32
Figure 27: Quality of Parks and Recreation Facilities by Year ................................................................................... 33
Figure 28: Value of City Services by Year ..................................................................................................................... 34
Figure 29: Property Tax Level by Year .......................................................................................................................... 34
Figure 30: Support for Property Tax Increase by Year ................................................................................................ 35
Figure 31: City Headed in Right Direction or on Wrong Track by Year ...................................................................... 36
Figure 32: City Headed in Right Direction or on Wrong Track, 2019 .......................................................................... 37
Figure 33: Reasons for Wrong Track, 2019 .................................................................................................................. 37
Figure 34: Opportunity for Residents to be Involved in How Edina is Run by Year .................................................. 38
Figure 35: Opportunity for Residents to be Involved in How Edina is Run, 2019 ...................................................... 39
Figure 36: Reasons for Feeling Residents Don't Have a Say in How Edina is Run, 2019......................................... 39
Figure 37: Aspects of Public Trust by Year .................................................................................................................. 40
Figure 38: Impression of Employee(s) by Year ............................................................................................................ 42
Figure 39: Effectiveness of the Magazine, About Town, by Year ................................................................................ 44
Figure 40: Effectiveness of the Newsletter, Edition: Edina, 2019 ................................................................................ 44
Figure 41: Accessed City Website by Year ................................................................................................................... 45
Figure 42: Quality of City Website by Year ................................................................................................................... 45
Figure 43: Aspects of City Website by Year ................................................................................................................. 46
Figure 44: Level of Support for Municipal Owned Liquor Stores by Year .................................................................. 47
Figure 45: Quality of Redevelopment in Edina by Year ............................................................................................... 48
Figure 46: How Well the City Manages Redevelopment Tensions by Year ............................................................... 48
Figure 47: Level of Agreement with Statements about Climate Change, 2019 ........................................................ 49
Figure 48: Quality of Sustainability Services Provided by the City, 2019 .................................................................. 50
Figure 49: Importance of Sustainability Services Provided by the City, 2019 .......................................................... 51
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 1
Executive Summary
Survey Background and Methods
The 2019 Edina Quality of Life Survey provided residents the opportunity to rate the quality of
life in the City of Edina, as well as the quality of service delivery and overall workings of local
government. Residents also shared their priorities for community planning and resource
allocation.
Surveys were mailed to 1,500 randomly selected resident households in February and March,
2019. A total of 427 surveys were completed (96 of which were submitted online), yielding a
response rate of 30%. The margin of error is plus or minus 5% around any given percentage
point reported for all respondents (427).
Survey results were weighted so that respondent gender, age, housing unit type (attached or
detached), housing tenure (rent or own) and geographic location of the respondent’s residence
were represented in proportions reflective of the entire city.
Because Edina has administered quality of life surveys before, comparisons could be made
between 2019 responses and those from prior survey years. Edina also elected to have its
results compared to those of other jurisdictions around the nation and in Minnesota,
comparisons made possible through a national benchmark database created and maintained by
National Research Center, Inc. (NRC). This database contains resident perspectives gathered
in resident surveys from over 600 communities across the United States.
Key Findings
Edina is a highly desirable place to live.
• Virtually all Edina residents (98%) rated their overall quality of life as excellent or good,
which was a higher rating than seen in other communities in Minnesota and across the
nation. This rating has remained stable since Edina first surveyed in 2011.
• About 9 in 10 residents indicated they were very or somewhat likely to remain in Edina
for the next five years and would recommend living in Edina to someone who asks;
these evaluations were similar to the benchmark comparisons and to ratings given in
previous years.
• Residents are pleased with the sense of community in Edina, with about three-quarters
of residents giving excellent or good marks and another 2 in 10 rating it as fair. Ratings
of the sense of community have remained stable since 2015 and were similar to the
Minnesota comparison, but higher than the national benchmark.
• When evaluating the quality of several broad characteristics of community livability,
overall opportunities for education and enrichment, Edina’s overall economic health,
health and wellness opportunities, the quality of the overall natural environment and
the overall image or reputation of Edina topped the list, with about 9 in 10 providing
excellent or good marks to each. These ratings were higher than or similar to the
national and Minnesota averages.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 2
Survey respondents value diversity and inclusion in Edina.
• A series of new questions were included on the 2019 survey to gauge resident opinion
about how important inclusivity and diversity is in Edina and how welcoming the
community was toward different groups of people. About three-quarters of respondents
felt it was essential, very important or somewhat important that local government focus
on creating a diverse and inclusive city for the people of Edina.
• About 7 in 10 residents or more said the City does an excellent or good job providing a
safe and secure environment for residents of all backgrounds and making all residents
feel welcome and that they belong.
• When evaluating how welcoming the community was toward various groups of people,
at least 8 in 10 respondents felt the Edina community was very welcoming or welcoming
for people who are of Jewish (82%) and Christian (91%) faith and for people who are
white (92%). Respondents who had an opinion were least likely to rate Edina as
welcoming toward people who have a lower income (38%) or people of Muslim faith
(45%).
Residents note improvements with the ease of alternative modes of travel and
connectivity in Edina.
• About two-thirds of survey respondents gave positive scores to the ease of walking in
Edina and the ease of travel by bicycle. While ratings for the ease of walking in Edina
were stable between 2017 and 2019, residents noted improvements to the ease of travel
by bicycle over this two year period.
• The availability of paths and walking trails and ease of travel by car were each positively
rated by about three-quarters of respondents. The rating for the availability of paths and
walking trails increased from 2017 to 2019 and was higher than the national average.
• When evaluating various services provided by the City of Edina, ratings of the condition
of trails and sidewalks and bus or transit services increased from 2017 to 2019 (from
84% excellent or good in 2017 to 91% in 2019, and from 54% to 62%, respectively).
• When asked to write in their own words what they liked most about living in Edina. Of
the respondents who chose to write in a response, 40% wrote comments related to the
convenience, accessibility and walkability of Edina and this was the most commonly
mentioned topic.
Growth-related issues continue to be concerns in Edina and associated ratings have
declined over time.
• About 6 in 10 residents felt positively about the overall quality of residential and
commercial redevelopment in Edina. However, ratings for the quality of commercial
redevelopment decreased from 2017 to 2019 and ratings for the quality of residential
redevelopment have been trending down since 2015. Further, when asked how well, if at
all, they felt the City does managing tensions in the community related to residential
redevelopment in Edina, only about half of residents felt the City manages tensions very
or somewhat well. This was a decline from 2017 and 2015.
• Ratings for the availability of affordable quality housing, at 32% excellent or good, was
similar to the national average, but lower when compared to other communities in
Minnesota.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 3
• Residents shared what they felt was the most serious issue facing Edina. Of the
respondents who wrote in a response, 36% wrote in comments related to housing
concerns such as teardowns, overdevelopment or affordability and 17% mentioned
issues related to traffic and infrastructure.
• About two-thirds of respondents felt things in the City were headed in the right
direction, a rating that was lower compared to 2017 and was the lowest rating to date.
The one-third of respondents who indicated that things were on the wrong track could
write in a reason for giving the rating they did. Of the respondents who wrote in a
response, 49% wrote comments related to poor development, overbuilding and density
of the city (about 17% of all respondents). About 13% wrote in comments related to
affordable housing and cost of living.
Residents remain pleased with the quality of services in Edina as well as their
interactions with City employees.
• About 9 in 10 survey participants gave positive scores to the overall quality of City
services, which has remained stable since this question was first asked in 2015. Edina’s
rating for overall quality of services was similar when compared to other communities in
Minnesota and higher than the national comparison.
• Survey respondents had the opportunity to evaluate a number of individual services
provided by the City. Overall, 31 of the 33 services were rated as excellent or good by at
least 60% of survey respondents. Public safety services and parks and recreation
services received the highest praise by respondents, with at least 9 in 10 giving excellent
or good evaluations to most of these services.
• When compared to 2017, most service ratings were similar in 2019. However,
improvements were seen from 2017 to 2019 for crime prevention and street lighting, as
well as the condition of trails and sidewalks and bus or transit services as previously
mentioned. Overall, Edina residents’ ratings of City services tended to be higher than or
similar to the benchmark comparisons.
• Thinking about the value of services for the taxes they pay to Edina, about three-
quarters of survey respondents felt they get excellent or good value for the taxes paid.
This high rating was similar to past survey years and higher than both the national and
Minnesota comparison groups (#6 in the national group and #1 in the Minnesota
group).
• The 60% of survey respondents who reported having contacted a City department or
office rated the overall customer service they received as well as their impression of the
courtesy, knowledge, responsiveness and follow-up of the City employee(s). About 9 in
10 residents gave excellent or good reviews to the employee’s knowledge, courtesy,
responsiveness and to the overall customer service received (this rating was higher than
the national comparison).
Edina residents voice some concerns about the direction of City government.
• In addition to fewer respondents in 2019 compared to 2017 feeling that the City is
heading in the right direction, evaluations of the overall confidence in City government
and the government generally acting in the best interest of the community have been
declining since 2015. However, about 6 in 10 residents still gave excellent or good
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 4
reviews to these two aspects of the Edina government performance; ratings that were on
par with the national and Minnesota averages.
• About two-thirds of survey participants felt that they could have a say about the way
things are run in the community other than by voting, which was similar to previous
years. The 32% of residents who felt that they could not have a say in the community
could write in a response as to why; of those, 33% wrote general comments related to
the public voice not being heard or listened to (about 11% of all respondents) and 23%
said decisions are predetermined (about 7% of all respondents).
Environmental sustainability and addressing climate change are priorities for Edina
residents.
• The overall quality of the natural environment in Edina was rated as excellent or good
by 91% of respondents; a rating that was similar to prior survey years and on par with
both benchmark groups.
• When considering a series of new questions that measured resident perspectives on
climate change in Edina, about three-quarters of survey respondents agreed that the
City should enact ordinances and regulations intended to increase energy efficiency and
climate resiliency, require higher green building standards, invest in renewable energy
to get to net zero emissions and invest in programs and create policies to address
climate change.
• Survey respondents evaluated the quality of eight sustainability services provided by the
City; relatively higher quality ratings were awarded to energy conservation and
efficiency programs (74% excellent or good) and fostering natural habitats in public
spaces (73%), while relatively lower ratings were given to composting collection services
(52%).
• Residents also rated the importance of the same eight sustainability services. All
services were viewed as at least somewhat important by at least 8 in 10 respondents. The
most important services were water conservation programs (78% essential or very
important), fostering natural habitats in public spaces (73%) and energy conservation
and efficiency programs (71%).
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 5
Survey Background
The City of Edina contracted with National Research Center, Inc. (NRC) to conduct a
community-wide quality of life survey. The primary goal of the survey was to assess the
attitudes and opinions of residents by:
• evaluating City programs and services,
• determining general perceptions of the quality of life in the city,
• identifying issues facing the city and
• benchmarking results over time.
The Edina Quality of Life Survey serves as a consumer report card for Edina by providing
residents with the opportunity to rate the quality of life in the city, as well as the community’s
amenities, service delivery and satisfaction with local government. Residents also provide
feedback on what is working well and what is not, and communicate priorities for community
planning and resource allocation.
Focusing on the quality of service delivery helps council, staff and the public to set priorities for
budget decisions and lays the groundwork for tracking community opinions about the core
responsibilities of Edina City government, helping to assure maximum service quality over
time.
This is the fifth iteration of the Edina Quality of Life Survey since the baseline study conducted
in 2011. All surveys since 2015 were conducted by mail; the 2013 and 2011 surveys were
conducted by phone.
Survey Administration
Each selected household was contacted three times over the course of about three weeks. First,
a postcard was mailed to 1,500 Edina households, selected at random, notifying residents that
they had been chosen to participate in the survey. A survey packet followed in the mail about
one week after the postcard and a second survey packet was sent about one week after the first
packet. Both letters contained a URL where respondents could go online to complete the
survey, if preferred. There were 427 respondents to the mailed questionnaire (96 of which were
completed online), yielding a response rate of 30%.
Survey results were weighted so that respondent gender, age, housing unit type (attached or
detached), housing tenure (rent or own) and geographic location of the respondent’s residence
were represented in the proportions reflective of the entire city. More information about the
survey methodology can be found in Appendix E: Survey Methodology.
How the Results are Reported
For the most part, the full set of frequencies or the “percent positive” are presented in the body
and narrative of the report. The percent positive is the combination of the top two most
positive response options (i.e., excellent and good, very safe and somewhat safe, strongly
support and somewhat support, etc.).
On many of the questions in the survey, respondents could give an answer of “don’t know.” The
proportion of respondents giving this reply is shown in the full set of responses included in
Appendix A: Responses to Survey Questions and is noted in the body of this report if it is 30%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 6
or greater. However, these responses have been removed from the analyses presented in the
body of the report, unless otherwise indicated. In other words, the majority of the tables and
graphs in the body of the report display the results from respondents who had an opinion
about a specific item.
For some questions, respondents were permitted to select multiple options. When the total
exceeds 100% in a table for a multiple response question, it is because some respondents are
counted in more than one category. When a table for a question that only permitted a single
response does not total to exactly 100%, it is due to the customary practice rounding values to
the nearest whole number.
Precision of Estimates
It is customary to describe the precision of estimates made from surveys by a “level of
confidence” and accompanying “confidence interval” (or margin of error). The 95 percent
confidence level for this survey is generally no greater than plus or minus 5% around any given
percent reported for all respondents (427). Where estimates are given for subgroups, they are
less precise. Generally the 95% confidence interval ranges from plus or minus five percentage
points for samples of about 400 to plus or minus 10 percentage points for samples as small as
100. For smaller sample sizes (i.e., 50), the margin of error rises to 14%.
Comparison of Results over Time and by Respondent Subgroups
Because this survey was the fifth iteration of the survey, the 2011, 2013, 2015 and 2017 results
are presented when comparisons to 2019 were available. Where differences in ratings from
2017 to 2019 are seven percentage points or greater, they can be considered significantly higher
or lower.
When reviewing comparisons to data prior to 2015, differences that surfaced may or may not
be meaningful, as wording changes between survey versions and the switch in methodology
from a telephone to a mail survey may account, at least in part, for any shift in ratings. NRC
adjusted the findings from 2013 and prior in order to maximize the comparability of results
over time. This way the reported trendline data are less likely to be influenced by the decline
that is attributable to the change in data collection mode from telephone to mail. Changes
between the mailed and phone surveys can be regarded as significant if the difference in
ratings between the survey years is greater than 10 percentage points. For more information on
comparing results over time, see Appendix E: Survey Methodology.
Selected survey results were compared by geographic location of each respondent’s home,
respondent length of residency, age, gender, housing unit type and housing unit tenure (rent or
own). These crosstabulations are summarized and presented in tabular form in Appendix C:
Survey Results by Respondent Characteristics. Where differences between subgroups are
statistically significant, they are noted in the tables.
Comparing Survey Results to Other Communities
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered
in resident surveys from over 600 communities whose residents evaluated their services.
Conducted with typically no fewer than 400 residents in each community, opinions are
intended to represent over 30 million Americans.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 7
Communities to which Edina is compared can be found in Appendix D: Benchmark
Comparisons. National benchmark comparisons and comparisons to communities in
Minnesota have been provided when similar questions on the Edina survey are included in
NRC’s database and there are at least five communities in which the question was asked,
though most questions are compared to more than five other communities.
Where comparisons for quality ratings were available, Edina’s results were generally noted as
being “higher” than, “lower” than or “similar” to the benchmark, meaning that the average
rating given by city residents is statistically similar to or different (greater or lesser) than the
benchmark. More extreme differences are noted as “much higher” or “much lower.”
Comparisons for a number of items on the survey were not available in the benchmark
database and have been excluded from the benchmark tables that appear throughout the body
of the report.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 8
Quality of Life and Community
The City of Edina 2019 Quality of Life Survey measured resident perceptions about various
aspects of community life in the city, how likely residents would be to recommend living in the
community to others and the likelihood of retiring in Edina. Residents were also asked about
Edina’s sense of community, feelings of safety and ease of travel in the city.
Quality of Life
Nearly all Edina residents felt the overall quality of life in Edina was excellent or good, only 2%
felt it was fair and no respondents felt that the quality of life was poor. These exceptionally high
marks have remained stable since this question was first asked in 2011.
Resident opinions in Edina were compared to those of residents in other communities across
the nation and in Minnesota. Edina’s rating for overall quality of life was higher when
compared to communities in both sets of comparisons (see Appendix D: Benchmark
Comparisons for detailed information on the benchmark comparisons).
Figure 1: Overall Quality of Life by Year
How would you rate the quality of life in Edina?
Percent excellent or good
* In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail.
Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
99% 99% 96% 97% 98%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 9
In addition to rating the overall quality of life, residents’ feelings about their community can be
measured in their loyalty to the community. About 9 in 10 residents indicated they were very or
somewhat likely to remain in Edina for the next five years and a similar proportion would
recommend living in Edina to someone who asks (94%). These high ratings have remained
stable over time.
Edina residents gave similar reviews to their likelihood to remain and recommend living in
Edina as did residents in communities in Minnesota and across the U.S.
Figure 2: Likelihood of Remaining in Community and Recommending Community by Year
Please indicate how likely or unlikely you are to do each of the following:
Percent very or somewhat likely
89%
92%
94%
96%
90%
94%
Remain in Edina for the next five years
Recommend living in Edina to someone
who asks 2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 10
Sense of Community
The sense of community in Edina is strong, with about three-quarters of residents giving
excellent or good marks; about 2 in 10 felt that the sense of community was fair and only 4%
said it was poor. Ratings of the sense of community have remained stable since 2015.
Edina residents’ gave higher ratings to their sense of community than did residents in other
communities across the nation. When compared to ratings given by residents in other
Minnesota communities, Edina residents’ sense of community scored similarly.
Figure 3: Sense of Community by Year
Please rate the sense of community as it relates to Edina.
Percent excellent or good
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
81% 83% 73% 74% 74%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 11
Inclusivity and Diversity
Several new questions were included on the 2019 survey to gauge resident opinion about how
welcoming the community was toward different groups of people and how important
inclusivity and diversity is in Edina.
At least 8 in 10 respondents felt the Edina community was very welcoming or welcoming for
people who are of Jewish (82%) and Christian (91%) faith and for people who are white (92%,
see Figure 4 on the following page). Three-quarters of respondents felt the community was
very welcoming or welcoming for people who are Asian, Asian Indian or Pacific Islander and
two-thirds gave these same favorable evaluations to people who are agnostic or atheist. About
half or fewer respondents felt the Edina community was very welcoming or welcoming for the
other groups of people. It is noteworthy that 31% of respondents who had an opinion felt that
the community was not welcoming for people who have a lower income and 21% said that
Edina was not welcoming for people of Muslim faith (see Appendix A: Responses to Survey
Questions for a full set of responses).
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 12
Figure 4: Edina as a Welcoming Community, 2019
Please rate how welcoming Edina is as a community:
Percent very welcoming or welcoming
Note: between 25% and 51% of respondents selected “don’t know” when evaluating how welcoming the community was for
all but one (people who are white) group of people (see Appendix A: Responses to Survey Questions for a full set of responses,
including “don’t know”).
74%
49%
51%
55%
92%
52%
50%
38%
91%
82%
45%
55%
55%
69%
For people who are Asian, Asian Indian or Pacific
Islander
For people who are Black or African American
For people who are Hispanic
For people who are American Indian or Alaskan
Native
For people who are White
For people whose first language is not English
For people who are not U.S. citizens
For people who have a lower income
For people who are of Christian faith
For people who are of Jewish faith
For people who are of Muslim faith
For people who are of Buddhist faith
For people who are of Hindu faith
For people who are agnostic or atheist
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 13
The majority of residents believed that it was at least somewhat important that the local
government focus on creating a diverse and inclusive city for the people of Edina; about one-
quarter each rated this initiative as essential, very important or somewhat important. About
one in six respondents felt it was not at all important for the City government to focus on
creating a diverse and inclusive city.
Figure 5: Importance of Edina Creating a Diverse and Inclusive City, 2019
How important for the people of Edina is it that local government focuses on
creating a diverse and inclusive city?
Essential
28%
Very important
29%
Somewhat
important
27%
Not at all important
16%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 14
Survey participants also were asked how well the City does at a creating an inclusive and
diverse community. About 7 in 10 residents or more said the City does an excellent or good job
providing a safe and secure environment for residents of all backgrounds and making all
residents feel welcome and that they belong. More than 6 in 10 respondents felt the City does
good job or better at valuing residents from diverse backgrounds and helping new residents
feel connected and integrated. Only half of residents awarded excellent or good scores to the
job the City does attracting people from diverse backgrounds; 17% felt the City does a poor job
at this.
Figure 6: Job the City Does at Creating an Inclusive and Diverse Community, 2019
Please rate the job you feel the City does at each of the following:
Percent excellent or good
Note: at least 34% of respondents selected “don’t know” when rating the job the City does at helping new residents feel
connected and integrated, attracting people from diverse backgrounds, and valuing residents from diverse backgrounds (see Appendix A: Responses to Survey Questions for a full set of responses, including “don’t know”).
51%
63%
64%
73%
79%
Attracting people from diverse backgrounds
Helping new residents feel connected and
integrated
Valuing residents from diverse backgrounds
Making all residents feel welcome and that they
belong
Providing a safe and secure environment for
residents of all backgrounds
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 15
Community Characteristics
The quality of several broad characteristics of community livability were evaluated on the
survey. As in prior years, at least three-quarters of residents gave excellent or good scores to
each of the seven characteristics of Edina. Overall opportunities for education and enrichment,
Edina’s overall economic health, health and wellness opportunities, the quality of the overall
natural environment and the overall image or reputation of Edina topped the list, with about 9
in 10 providing excellent or good marks to each. About 8 in 10 survey respondents awarded
favorable reviews to the overall established “built environment”. Evaluations given in 2019
were similar to past survey years.
Overall, Edina residents gave ratings to the overall community characteristics that were higher
than or similar to the national and Minnesota averages.
Figure 7: Overall Community Characteristics by Year
Please rate each of the following characteristics as they relate to Edina as a community:
Percent excellent or good
76%
81%
86%
88%
90%
91%
94%
75%
82%
87%
88%
92%
95%
95%
76%
80%
89%
91%
93%
94%
94%
Neighborliness of residents in Edina
Overall established “built environment” of
Edina (including overall design, buildings,
parks and transportation systems)
Overall image or reputation of Edina
Quality of overall natural environment in
Edina
Health and wellness opportunities in Edina
Overall economic health of Edina
Overall opportunities for education and
enrichment
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 16
In addition to rating overall community characteristics, residents were given a more extensive
list of individual community characteristics and asked to rate the quality of each. The
cleanliness of Edina (95% excellent or good), shopping opportunities (93%), the overall quality
of business and service establishments (92%) and K-12 education were awarded the most
positive ratings. Survey respondents gave less favorable reviews to the variety of housing
options (51%), the cost of living (51%) and the availability of affordable quality housing (32%).
When compared to 2017, assessments of all individual community characteristics but one were
rated similar in 2019; ratings for fitness opportunities increased from 75% excellent or good in
2017 to 84% in 2019.
When compared to other communities across the nation and in Minnesota, Edina residents’
assessments of the individual community characteristics were higher or similar, except for the
rating of the availability of affordable quality housing which was lower when compared to other
communities in Minnesota (similar to the national average).
Figure 8: Individual Community Characteristics by Year
Please rate each of the following characteristics as they relate to Edina as a whole:
Percent excellent or good 2019 2017 2015
Cleanliness of Edina 95% 91% 95%
Shopping opportunities 93% 91% 90%
Overall quality of business and service establishments in Edina 92% 90% 86%
K-12 education 90% 96% 94%
Air quality 89% 88% 92%
Adult educational opportunities 89% 89% 85%
Recreational opportunities 87% 82% 76%
Public places where people want to spend time 86% 82% 84%
Fitness opportunities (including exercise classes and paths or trails, etc.) 84% 75% 71%
Opportunities to volunteer 81% 79% 70%
Opportunities to participate in social events and activities 78% 73% 70%
Opportunities to attend cultural/arts/music activities 77% 80% 74%
Opportunities to participate in community matters 76% 75% 62%
Employment opportunities 70% 69% 63%
Variety of housing options 51% 55% 59%
Cost of living in Edina 51% 47% 46%
Availability of affordable quality housing 32% 37% 36%
Note: about 38% of respondents said “don’t know” when rating the quality of employment opportunities. The responses
presented in the body of the report are for those who had an opinion. The full set of responses, including “don’t know” can be found in Appendix B: Complete Survey Frequencies.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 17
Survey participants were provided a list of eight potential reasons for choosing to live in Edina;
they could select more than one response and also could write in an “other” response note
included in the list. A safe community (55%), good schools (52%), an attractive community
(48%) and good neighborhoods (48%) were the most frequently selected reasons for choosing
to live in Edina. About 4 in 10 indicated the amenities in Edina as their reason for living in the
community and about one-third said that their job was in Edina or nearby. About one-quarter
said that their family lived in Edina or they were born or raised in the community (28%) and
15% said that affordable housing was the reason they chose to live in Edina. Eight percent of
respondents wrote in an “other” response and 6% wrote that the location or convenience of the
city as their reason for living there.
The proportion of respondents selecting the various reasons for living in Edina in 2019 was
similar to 2017.
Figure 9: Reasons for Living in Edina by Year
Why did you choose to live in Edina?
Percent of respondents
Total may exceed 100% as respondents could select more than one answer. Respondents had the opportunity to write-in a
response for “other;” “Other: Location/convenience” was a new category created from the “other” responses written. Responses to “other” can be found in Appendix B: Verbatim Responses to Survey Questions.
15%
15%
23%
28%
40%
42%
46%
52%
51%
15%
15%
25%
35%
39%
47%
52%
53%
52%
6%
8%
15%
28%
35%
41%
48%
48%
52%
55%
Other: Location/convenience
Other
Affordable housing
Family lives here/born or raised here
Job was here (or nearby)
Amenities (e.g., parks, library, etc.)
Good neighborhoods
Attractive community
Good schools
Safe community
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 18
Survey respondents were given the opportunity to write in their own words what they liked
most about living in Edina. The written responses were reviewed and grouped into categories
by theme. Of the 351 respondents who chose to write in a response, 40% wrote comments
related to the convenience, accessibility and walkability of Edina. About 1 in 10 mentioned the
safety of the community and the schools as the thing they liked most about living in Edina.
Fewer than 10% wrote in comments about the remaining categories. Due to the varied
responses, not all written comments could be grouped into a theme or category so an “other”
category was created; 5% of the written comments fell into “other.”
Figure 10: Most Liked Attribute of Living in Edina, 2019
What one thing do you like most, if anything, about living in Edina?
Percent of respondents
Respondents were given an opportunity to write in a response; 351 chose to write in a response. The responses were reviewed and grouped into the above categories. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
5%
2%
3%
4%
4%
5%
6%
8%
10%
13%
40%
Other
Housing/neighborhood
Raised here or close to family, job, etc.
Sense of community (friendly, quiet, peaceful, etc.)
Parks and trails/recreation centers/open spaces
Public services
Beauty/cleanliness of community
Positive comments about quality of life and
community
Schools
Safe
Convenient location/ accessibility/ walkability
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 19
Safety in Edina
Nearly all Edina residents said that the overall feeling of safety in Edina was excellent or good
(96%), a rating that was similar to 2017 and 2015. Evaluations of the overall feeling of safety in
Edina were higher when compared to communities across the country and other communities
in Minnesota.
Figure 11: Overall Feeling of Safety by Year
Please rate the overall feeling of safety in Edina.
Percent excellent or good
Residents also rated how safe they felt in three different areas of the community. Almost all
residents (97%) said they felt very or somewhat safe in their neighborhood and 94% felt safe in
the 50th & France area (downtown area). About 8 in 10 felt safe in the Southdale area.
Assessments of feelings of safety in neighborhoods and in the downtown area (50th & France)
could be compared to communities across the nation and in Minnesota; both ratings were on
par with the national and Minnesota averages.
Figure 12: Feelings of Safety by Year
Please rate how safe or unsafe you feel:
Percent very or somewhat safe
96% 97% 96%
2015 2017 2019
80%
96%
96%
77%
96%
98%
80%
94%
97%
In the Southdale area
In the 50th & France area (downtown
area)
In your neighborhood
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 20
Ease of Travel
Most respondents felt that the overall ease of travel in Edina was excellent or good, with 86%
awarding favorable ratings. These evaluations have remained stable since 2015.
Edina’s rating for overall ease of travel was higher when compared to communities across the
country and similar when compared to other communities in Minnesota.
Figure 13: Overall Ease of Travel by Year
Please rate the overall ease of getting to the places you usually have to visit.
Percent excellent or good
* In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail.
Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
81% 88% 87% 86%
2011*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 21
In addition to assessing the overall ease of travel, residents provided feedback on the ease of
travel by walking and by bicycle in Edina. Close to two-thirds of survey respondents gave
positive scores to the ease of walking in Edina and the same proportion gave excellent or good
ratings to the ease of travel by bicycle. While ratings for the ease of walking in Edina were
stable between 2017 and 2019, residents noted improvements to the ease of travel by bicycle
over this two-year period (49% in 2017 versus 65% in 2019).
Compared to the national and Minnesota averages, Edina residents gave ratings that were
similar for both ease of walking and biking.
Figure 14: Ease of Walking and Biking in Edina by Year
Please rate each of the following characteristics as they relate to Edina as a whole:
Percent excellent or good
* Differences in ratings between the 2015 administration and newer compared to those prior to 2015 may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see
Appendix E: Survey Methodology for more information on how to interpret changes over time.
81%
75%
47%
60%
49%
66%
65%
65%
Ease of travel by bicycle in
Edina
Ease of walking in Edina
2019
2017
2015
2013*
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 22
Survey respondents evaluated an additional five travel-related aspects of the community. The
availability of paths and walking trails and ease of travel by car were positively rated by about
three-quarters of respondents (79% excellent or good and 75%, respectively). About 6 in 10
respondents gave high marks to the ease of public parking and about half felt traffic flow on
major streets was excellent or good. Ease of travel by public transportation received excellent
or good evaluations from 46% or residents.
Ratings for the availability of paths and walking trails increased from 2017 to 2019 while
evaluations of the ease of public parking and traffic flow on major streets declined. All other
ratings of travel-related characteristics remained stable over the two year period.
When compared to other communities across the nation and in Minnesota, Edina residents’
ratings of the travel-related characteristics tended to be similar, except for ratings of the
availability of paths and walking trails which was higher than the national average.
Figure 15: Travel-related Characteristics by Year
Please rate each of the following characteristics as they relate to Edina as a whole:
Percent excellent or good
Note: about 43% of respondents said “don’t know” when rating the ease of travel by public transportation in Edina (see
Appendix A: Responses to Survey Questions).
37%
58%
68%
83%
58%
40%
63%
72%
82%
60%
46%
53%
61%
75%
79%
Ease of travel by public
transportation in Edina
Traffic flow on major streets
Ease of public parking
Ease of travel by car in Edina
Availability of paths and walking
trails
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 23
Issues Facing Edina
Several questions on the survey gauged resident perceptions about potential issues, problems
or concerns in the Edina community.
Most Serious Issue
In addition to considering what they like most about living in Edina, residents shared what
they felt was the most serious issue facing Edina. Respondents’ written responses were
reviewed and grouped into categories by theme. Of the 353 respondents who wrote in a
response, 36% wrote in comments related to housing concerns while 17% wrote comments
related to traffic and transportation infrastructure. Schools and education were a concern for
about 11% of those who responded to the question. Less than 1 in 10 wrote comments about the
remaining categories. Due to the varied responses, not all written comments could be grouped
into a theme or category so an “other” category was created; 11% of the written comments fell
into “other.”
Figure 16: Most Serious Issues Facing Edina, 2019
What would you say is the most serious issue facing Edina at this time?
Percent of respondents
Respondents were given an opportunity to write in a response; 353 chose to write in a response and 13 wrote in “don’t
know.” The responses were reviewed and grouped into the above categories. Please see Appendix B: Verbatim Responses to
Survey Questions for the verbatim responses.
11%
4%
6%
7%
7%
11%
17%
36%
Other
Safety
City government (fiscal responsiblity, taxes, planning,
etc.)
Growth/overcrowding
Lack of diversity and sense of community
Schools/education
Traffic and infrastructure (road maintenance, snow
removal, sidewalks, etc.)
Housing concerns (teardowns, overdevelopment,
affordability, etc.)
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 24
Traffic Concerns
Survey respondents assessed a number of potential problems in Edina including traffic
speeding and stop sign violations in neighborhoods. About 4 in 10 residents felt that traffic
speeding in their neighborhood was at least a moderate problem and about 3 in 10 said that
stop sign violations in their neighborhood were at least a moderate problem. These evaluations
were stable from 2017 to 2019.
Figure 17: Traffic Problems by Year
Please rate how much of a problem, if at all, you feel each of the following is in Edina.
Percent moderate, major or extreme problem
In 2013 and 2011, the scale was not at all serious, not too serious, somewhat serious and very serious. For comparison
purposes, the 2017 and 2015 ratings for moderate, major or extreme problem were compared to 2013 and 2011 ratings for somewhat or very serious. * In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail. Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
37% 40% 35% 42% 41%
26% 33% 29% 27% 30%
2011*2013*2015 2017 2019
Traffic speeding in your neighborhood Stop sign violations in your neighborhood
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 25
Other Concerns
Edina residents also rated six additional potential problems related to crime. About 2 in 10
residents felt vandalism and property crimes were a moderate, major or extreme problem and
slightly fewer felt identify theft (15%) and drugs were problematic (13%). Eleven percent or
fewer felt each of the remaining three potential problems were of concern. When compared to
2017, most ratings in 2019 were similar; however, identity theft and domestic abuse were
believed to be less of a problem in 2019 compared to 2017.
Figure 18: Crime-related Problems in Community by Year
Please rate how much of a problem, if at all, you feel each of the following is in Edina.
Percent moderate, major or extreme problem
Note: more than 40% of respondents said “don’t know” when rating how much of a problem identity theft and domestic
abuse were in Edina. The full set of responses, including “don’t know” can be found in Appendix A: Responses to Survey
Questions.
6%
13%
17%
13%
22%
21%
3%
16%
11%
15%
23%
19%
4%
6%
11%
13%
15%
19%
Violent crime
Domestic abuse
Youth crimes
Drugs
Identity theft
Vandalism and property crimes
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 26
For the first time in 2019, respondents evaluated how concerned they were about a number of
potential issues their household could have experienced in the 12 months prior to the survey.
Overall, the majority of respondents were not concerned with each of the five household issues.
Residents were least concerned about running out of food before having money to buy more
(90% said this was not a concern) and having access to health care (86%). About 3 in 10
respondents had at least minor concerns about being able to age in place.
Figure 19: Concerns about Household Issues, 2019
To what extent, if at all, have you been concerned about each of the following issues
in your household in the last 12 months?
65%
74%
77%
86%
90%
18%
15%
14%
8%
7%
11%
7%
5%
3%
3%
6%
4%
4%
4%
1%
Being able to age in place
(e.g., remain in your home
as you get older)
Feeling socially isolated
or disconnected from
others
Having enough money to
pay your rent or mortgage
Having access to health
care
Running out of food
before you had money to
buy more
Not a concern Minor concern Moderate concern Major concern
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 27
City Services
Edina residents evaluated a number of services provided by the City, as well as the overall
quality of City services, aspects of drinking water and parks and recreation amenities.
Quality of City Services
Survey participants gave positive scores to the overall quality of City services, with about 9 in
10 providing excellent or good ratings, which has remained stable since this question was first
asked in 2015.
When compared to other communities across the nation, Edina residents gave higher marks to
the overall quality of City services. Edina’s rating for overall quality of services was similar
when compared to other communities in Minnesota.
Figure 20: Overall Quality of City Services by Year
Percent excellent or good
87% 89% 89%
2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 28
Survey respondents had the opportunity to evaluate a number of individual services provided
by the City (see Figure 21 on the following page). Overall, 31 of the 33 services were rated as
excellent or good by at least 60% of survey respondents.
Public safety services (e.g., fire, ambulance and police) and parks and recreation services (e.g.,
city parks and recreation programs) received the highest praise by respondents, with at least 9
in 10 giving excellent or good evaluations to most of these services. Services felt to be of lower
quality included street repair (60% excellent or good), cable television (Comcast/Xfinity, 55%)
and land use, planning and zoning (53%).
When compared to 2017, most service ratings were similar in 2019. However, improvements
were seen from 2017 to 2019 for crime prevention, street lighting, the condition of trails and
sidewalks and bus or transit services. Although the difference between 2017 and 2019 was not
significant, ratings for street repair have been trending up since 2011 and received the highest
ratings yet in 2019.
Most City services could be compared to ratings from other communities across the nation and
in Minnesota. Overall, Edina residents’ ratings of City services tended to be higher than or
similar to the benchmark comparisons. Police services, crime prevention, snow removal and
recreation programs and centers were higher than both benchmarks, among others, while bus
and transit services, land use planning and zoning, and Edina open space were similar to both
comparison groups.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 29
Figure 21: Quality of City Services by Year
Please rate the quality of each of the following services in Edina:
Percent excellent or good 2019 2017 2015 2013* 2011*
Fire services 98% 99% 98% 100% 99%
Ambulance or emergency medical services 98% 99% 98% 99% 100%
Fire prevention and education 96% 91% 85% NA NA
Crime prevention 94% 86% 87% NA NA
City parks 94% 91% 93% NA NA
Recreation programs or classes 93% 87% 85% 87% 88%
Police services 92% 89% 90% 98% 98%
Park maintenance 92% 90% 90% 99% 99%
Condition of trails and sidewalks 91% 84% 83% 84% 82%
Sewer services 89% 88% 83% 86% 86%
Recreation centers or facilities 89% 86% 84% NA NA
Public health services 88% 86% 84% NA NA
Snow removal 87% 92% 87% 83% 83%
Recycling 84% 86% 88% 84% 85%
Yard waste pickup 84% 83% 85% NA NA
Utility billing 83% 79% 77% NA NA
Animal control 82% 84% 77% NA NA
Public information services/communication from the City 82% 78% 82% NA NA
Traffic enforcement 81% 77% 75% NA NA
Street cleaning 81% 80% 72% NA NA
Storm drainage 81% 80% 78% NA NA
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) 81% 80% 72% NA NA
Sidewalk maintenance 79% 75% 69% NA NA
City-sponsored special events (Night to Unite, Winter Ice Festival, New
Year's Eve Party, etc.) 78% 77% 77% NA NA
Street lighting 77% 70% 69% 80% 84%
Economic development 74% 79% 76% NA NA
Code enforcement (weeds, abandoned buildings, etc.) 72% 67% 63% NA NA
Edina open space 70% 68% 70% NA NA
Traffic signal timing 69% 70% 58% NA NA
Bus or transit services 62% 54% 57% NA NA
Street repair 60% 54% 49% 47% 38%
Cable television (Comcast/Xfinity) 55% 60% 49% NA NA
Land use, planning and zoning 53% 60% 57% NA NA
Note: between 34% and 48% of respondents selected “don’t know” when rating the quality of the following services: fire prevention, bus or transit services, code enforcement, animal control, public health services, emergency preparedness and
City-sponsored special events (see Appendix A: Responses to Survey Questions for a complete set of responses including
“don’t know”). Prior to 2017, “public information services/communication from the City” was “public information services.” * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 30
Drinking Water
About 7 in 10 residents gave excellent or good reviews to the overall quality of drinking water;
this rating has remained stable since 2015 and was similar to both the national and Minnesota
averages.
Figure 22: Quality of Drinking Water by Year
Percent excellent or good
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the
switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Survey respondents also evaluated different aspects of drinking water. The appearance,
reliability and safety of drinking water in Edina were rated as excellent or good by at least 8 in
10 respondents. About two-thirds of residents provided a positive evaluation to the water’s
odor (67%) and 59% said the taste was good or better. Only about one-third gave favorable
reviews to the water’s hardness. Assessments given in 2019 were similar to those in 2017.
Figure 23: Aspects of Drinking Water by Year
Please rate the following aspects of drinking water in Edina
Percent excellent or good 2019 2017 2015
Appearance 84% 85% 77%
Reliability 83% 87% 84%
Safety 83% 83% 84%
Odor 67% 72% 66%
Taste 59% 63% 58%
Hardness 35% 36% 33%
60% 55%
69% 68% 69%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 31
Garbage Collection
Close to 9 in 10 respondents gave excellent or good ratings to the quality of garbage collection
in Edina; a rating that was similar to 2017 and 2015. This rating also was on par with both the
national and Minnesota averages.
Figure 24: Quality of Garbage Collection by Year
Percent excellent or good
In addition to rating the overall quality of garbage collection, residents also rated their level of
support for the City changing from the current multiple hauler garbage collection system to a
single hauler (chosen by the City) system. As in previous years, residents were divided in 2019,
with about half indicating that they somewhat or strongly supported a single hauler and the
other half in opposition. Similar proportions indicated strong support for or opposition to this
measure (27% and 31%, respectively, see Appendix A: Responses to Survey Questions).
Figure 25: Support for Change in Garbage Collection System by Year
Most communities have one of two systems for garbage collection. To what extent do you support the City
changing from the current system in which residents may choose from several different haulers to a system
where the City chooses one hauler for the whole community?
Percent strongly or somewhat support
* In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail. Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
84% 86% 89%
2015 2017 2019
46% 50% 49% 50%
2011*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 32
Parks and Recreation
Survey respondents reviewed a list of 13 Parks and Recreation Department amenities and
indicated how frequently they used each. About 8 in 10 residents said they had used trails and
Centennial Lakes Park at least once in the 12 months prior to the survey. About 7 in 10
reported visiting neighborhood parks at least once in the last 12 months. About half of survey
respondents had used Edinborough Park at least once. About 40% or fewer of respondents
reported having used each of the remaining amenities at least once in the 12 months prior to
the survey.
In general, usage of most Parks and Recreation Department amenities in 2019 was on par with
2017. However, the Braemar Arena, Edina Aquatic Center, and Edina Senior Center saw
increases in use over the two-year period. Fewer respondents in 2019 compared to 2017
reported using neighborhood parks, large community athletic fields and the Braemar Golf
Course.
Figure 26: Use of Parks and Recreation Facilities by Year
In the last 12 months, about how many times, if ever, have you or
other household members used any of the following Edina Parks and
Recreation Department amenities?
Percent at least once 2019 2017 2015 2013* 2011*
Trails 81% 80% 71% 79% 69%
Centennial Lakes Park 81% 75% 76% 64% 69%
Neighborhood parks 71% 89% 80% 83% 73%
Edinborough Park 48% 48% 50% 47% 48%
Large community athletic fields 40% 49% 40% 48% 45%
Braemar Arena (ice arena) 40% 24% 25% 32% 30%
Edina Aquatic Center 34% 28% 24% 38% 39%
Edina Senior Center 29% 20% 18% 33% 35%
Edina Art Center 25% 28% 24% 45% 33%
Braemar Golf Dome 25% 20% 21% NA NA
Dog parks/off-leash areas 21% NA NA NA NA
Braemar Golf Course 20% 32% 34% 42% 36%
Braemar Field (sports dome) 18% 24% 15% NA NA
Prior to 2015, “Edina Aquatic Center” and “Edina Senior Center” were “The Aquatic Center” and “The Senior Center.” * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 33
After indicating their use of park and recreation amenities, residents rated the quality of each
amenities regardless of use. Overall, of those who had an opinion, all parks and recreation
amenities were highly rated by at least three-quarters of respondents. Nearly all residents felt
that Centennial Lakes Park, Braemar Field, trails and Braemar Arena were excellent or good.
Dog parks and off-leash areas received the lowest quality ratings (78%).
Quality ratings for most amenities remained stable from 2017 to 2019. However, the quality of
trails and the Braemar Golf Course have been on the upswing since 2015. The Edina Aquatic
Center also saw notable gains from 2017 to 2019.
Figure 27: Quality of Parks and Recreation Facilities by Year
Please rate the quality of each of the following Edina Parks and
Recreation Department amenities, regardless of your household's
use.
Percent excellent or good 2019 2017 2015 2013* 2011*
Centennial Lakes Park 99% 95% 95% 100% 99%
Braemar Field (sports dome) 97% 93% 88% NA NA
Trails 96% 81% 77% 84% 85%
Braemar Arena (ice arena) 96% 90% 89% 78% 84%
Large community athletic fields 95% 92% 92% 98% 98%
Edina Aquatic Center 95% 88% 91% 95% 97%
Braemar Golf Course 94% 85% 77% 88% 85%
Braemar Golf Dome 94% 92% 88% NA NA
Neighborhood parks 93% 88% 89% 85% 85%
Edina Senior Center 89% 89% 89% 88% 81%
Edinborough Park 88% 91% 87% 81% 86%
Edina Art Center 88% 86% 79% 86% 88%
Dog parks/off-leash areas 78% NA NA NA NA
Note: between 35% and 68% of respondents selected “don’t know” when evaluating the quality of most parks and recreation
amenities (see Appendix A: Responses to Survey Questions for a full set of responses including “don’t know”).
Prior to 2015, “Edina Aquatic Center” and “Edina Senior Center” were “The Aquatic Center” and “The Senior Center.” * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 34
Government Performance
The Quality of Life survey measured aspects of the City government of government
performance as well as contact with and evaluations of City staff.
Value of Taxes Paid
When thinking about the value of services for the taxes they pay to Edina, about three-quarters
of survey respondents felt they get excellent or good value for the taxes paid. This high rating
was similar to past survey years and higher than both the national and Minnesota comparison
groups.
Figure 28: Value of City Services by Year
Percent excellent or good
In 2013 and 2011 this question was worded "When you consider the property taxes you pay and the quality of city services you receive, would you rate the general value of city services as excellent, good, only fair, or poor?" * In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail.
Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
Residents also indicated if they felt property taxes in Edina were high, about average or low.
About 57% felt they were very or somewhat high. This rating was similar to 2017 and 2015.
Figure 29: Property Tax Level by Year
Considering your property taxes in comparison to neighboring cities, property taxes in Edina are…
Percent very or somewhat high
Responses not shown include "about average," "somewhat low" and "very low." See Appendix A: Responses to Survey
Questions for all responses.
In 2017 and 2015, the question was worded 'Thinking about your property taxes in comparison with neighboring cities, do you consider property taxes in Edina to be…?'. In 2013 and 2011 this question was worded "When you consider the property taxes you pay and the quality of city services you receive, would you rate the general value of city services as excellent, good, only fair, or poor?"
* When comparing to ratings prior to 2015, differences may be in part due to the switch in methodology from a telephone to a mail survey (see Appendix E: Survey Methodology for more information on how to interpret changes over time).
80% 84% 78% 81% 78%
2011*2013*2015 2017 2019
50% 43% 55% 58% 57%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 35
Survey respondents shared their level of support or opposition for a property tax increase to
maintain City services at their current level. About 4 in 10 strongly or somewhat supported a
tax increase to maintain service levels. This rating was similar compared to 2017 and 2015.
Figure 30: Support for Property Tax Increase by Year
To what extent would you support or oppose an increase in your property taxes
to maintain City services at their current level?
Percent strongly or somewhat support
In 2013 and 2011, this question was asked on a scale of favor or oppose. For comparison purposes, the strongly and somewhat support ratings from surveys starting in 2015 and newer were compared to 2013 and 2011 “favor” ratings while somewhat and strongly oppose were compared to oppose.
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the
switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
56%
68%
45% 44% 44%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 36
Trust in City Government
Residents were asked if they thought things in Edina were generally headed in the right
direction or if things are off track. About two-thirds of respondents felt things in the City were
headed in the right direction; this rating was lower compared to 2017 and was the lowest rating
to date.
Figure 31: City Headed in Right Direction or on Wrong Track by Year
All in all, do you think things in Edina are generally headed in the right direction,
or do you feel things are on the wrong track?
Percent right direction
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
93% 94%
73% 75% 66%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 37
The 34% of residents who indicated that things are on the wrong track could write in a reason
for giving the rating they did. Of the 126 respondents who wrote in a response, 49% wrote
comments related to poor development, overbuilding and density of the city (which is 17% of
all respondents: 34% x 49%). About 13% wrote in comments related to affordable housing and
cost of living and another 13% said the reason for their “wrong track” rating related to schools
and education. Ten percent said they felt the City was on the wrong track due to the City
government operations. Due to the varied responses, an “other” category was created (see
Appendix B: Verbatim Responses to Survey Questions for a set of all written responses).
Figure 32: City Headed in Right Direction or on
Wrong Track, 2019
All in all, do you think things in Edina are generally
headed in the right direction,
or do you feel things are on the wrong track?
Figure 33: Reasons for Wrong Track, 2019
All in all, do you think things in Edina are generally
headed in the right direction,
or do you feel things are on the wrong track? If
wrong track, Why?
Percent of respondents who selected “wrong track”
If a respondent selected “wrong track,” they were given
an opportunity to write in a response for why they feel the City is on the wrong track; 126 chose to write in a response. The responses were reviewed and grouped into the above categories. Please see Appendix B: Verbatim
Responses to Survey Questions for the verbatim
responses.
Right
direction
66% Wrong
track
34%
16%
10%
13%
13%
49%
Other
City government (high taxes,
not listening to residents,
etc.)
Schools/education
Affordable housing/cost of
living/teardowns
Poor development/
overbuilding/ density of city
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 38
About two-thirds of survey participants felt that they could have a say about the way things are
run in the community other than by voting. This assessment was similar to those provided in
2017 and 2015.
Figure 34: Opportunity for Residents to be Involved in How Edina is Run by Year
Other than voting, do you think that if you wanted to, you could have a say
about the way things are run in this community?
Percent yes
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
84% 88%
64% 69% 68%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 39
The 32% of residents who felt that they could not have a say in the community could write in a
response as to why. Of the 82 respondents who opted to write in a response, 33% wrote general
comments related to the public voice not being heard or listened to (which is 11% of all
respondents: 32% x 33%). One-quarter said that decisions are predetermined. Slightly fewer
wrote in comments related biases toward commercial and wealthy or special interest groups
(17%) and less than 1 in 10 wrote comments about communication issues. Due to the varied
responses, an “other” category was created (see Appendix B: Verbatim Responses to Survey
Questions.)
Figure 35: Opportunity for Residents to be
Involved in How Edina is Run, 2019
Other than voting, do you think that if you wanted
to, you could have a say
about the way things are run in this community?
Figure 36: Reasons for Feeling Residents Don't
Have a Say in How Edina is Run, 2019
Other than voting, do you think that if you wanted
to, you could have a say
about the way things are run in this community? If
no, Why?
Percent of respondents who said “no,”
they could not have a say
If a respondent said “no” to being able to have a say in how things are run in the community, they were given an
opportunity to write in a reason why; 82 chose to write in
a response. The responses were reviewed and grouped into the above categories. Please see Appendix B:
Verbatim Responses to Survey Questions for the verbatim
responses.
Yes
68% No
32%
19%
8%
17%
23%
33%
Other
Communication issues (slow
response time, unhelpfulness,
etc.)
Decisions are biased towards
commerical, wealthy or
special interests
Decisions are predetermined
Public voice not
heard/listened to
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 40
When rating four additional aspects of government performance, about 6 in 10 gave excellent
or good reviews to each, including the City government generally acting in the best interest of
the community, overall confidence in Edina government, Edina treating all residents fairly and
the job the City does welcoming resident involvement. Generally, ratings have remained stable
over time. However, evaluations of the overall confidence in the Edina government and the
government generally acting in the best interest of the community have been declining since
2015.
When compared to other communities across the nation and those in Minnesota, Edina
residents’ ratings of aspects of public trust in the local government were similar to those of its
peers.
Figure 37: Aspects of Public Trust by Year
Please rate each of the following categories of Edina government performance:
Percent excellent or good
72%
72%
64%
70%
69%
69%
61%
69%
62%
64%
65%
65%
Generally acting in the best interest
of the community
Overall confidence in Edina
government
The job Edina government does at
welcoming resident involvement
Treating all residents fairly
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 41
Contact with City Departments
In the 12 months prior to the survey, 60% of survey respondents reported having had contact
with a City department. Of those who had contact, about one-quarter contacted the Police
(25%) and 2 in 10 reported contacting General Information (22%) and Parks & Recreation
(21%). Between 10% and 20% of those who had contacted a City department reached out to
Building Inspections, Public Works, Street Maintenance, Utility Billing and Utilities. Less than
1 in 10 had contact with the remaining departments.
Overall, rates of contact in 2019 were on par with those reported in 2017 and 2015.
Table 1: Contact with City Departments by Year
Which of the following departments have you had contact with in the
past 12 months by email, phone or in person? (Please select all that
apply.) 2019 2017 2015 2013* 2011*
I have not contacted the City 40% 41% 43% 60% 68%
Police 25% 23% 21% 14% 9%
General information 22% 20% 15% 12% 7%
Parks & Recreation 21% 25% 17% 13% 13%
Public Works 14% 10% 12% 21% 27%
Building Inspections 13% 12% 10% 10% 15%
Street Maintenance 12% 7% 8% 0% 0%
Utility Billing 12% 9% 7% 8% 0%
Utilities 10% 8% 7% 0% 0%
City Manager/Administration 9% 5% 3% 6% 5%
City Clerk 8% 9% 7% 0% 1%
Planning/Economic Development 7% 6% 5% 10% 8%
Engineering 6% 6% 5% 1% 2%
Assessing 5% 7% 5% 1% 6%
Communications 5% 2% 2% 1% 0%
Fire 5% 5% 5% 1% 1%
Health 5% 4% 2% 2% 2%
Human Resources 2% 1% 1% 0% 0%
Finance 1% 0% 0% NA NA
I.T./Technology services 0% 0% 0% 0% 3%
Other 2% 3% 6% 0% 3%
Total may exceed 100% as respondents could select more than one answer. In 2019, “Administration” was added to the “City
Manager” response option. Respondents had the opportunity to write-in a response for “other;” these verbatim responses
can be found in Appendix B: Verbatim Responses to Survey Questions. * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 42
The 60% of survey respondents who reported having contacted a City department or office
rated the overall customer service they received as well as their impression of the courtesy,
knowledge, responsiveness and follow-up of the City employee(s). About 9 in 10 residents gave
excellent or good reviews to the employee’s knowledge, courtesy, responsiveness and to the
overall customer service received. Eighty-five percent gave favorable reviews to the follow-up
provided by the City employee. Employee evaluations in 2019 were similar to 2017 and most
have remained relatively stable since 2015.
Where comparisons to other communities across the nation and those in Minnesota were
available, Edina residents’ ratings of their impressions of employee(s) were similar, except for
the overall customer service which was higher when compared to the nation.
Figure 38: Impression of Employee(s) by Year
Please rate your impression of City employees:
Percent excellent or good
Asked only of those who reported having contact with a City department in the last 12 months.
* In 2011 and 2013, the survey was administered by telephone. Starting in 2015, the survey was administered via mail.
Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
84% 83%
87%
83%
84%
86%
93%
91%
83%
85%
94%
94%
88%
85%
88%
92%
92%
Overall customer service
Follow-up (got back to you or took action
if needed)
Responsiveness
Courtesy
Knowledge
2019
2017
2015
2013*
2011*
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 43
Public Information and Communication
Respondents to the 2019 survey provided information about the sources they use to get
information about the Edina government and its activities. Residents also evaluated various
aspects of the City’s website.
Information Sources
When evaluating their use of various information sources about Edina government and its
activities, the largest proportion of respondents said that word of mouth from friends, family or
neighbors (85%) was a minor or major source of information. About three-quarters said that
the About Town City magazine and the Parks & Recreation Activities Directory were at least a
minor source of information (79% and 75%, respectively). The City website and direct mail
updates were used by about two-thirds of residents as sources of information about the City.
Respondents were less likely to use the City’s email subscription service, Edina TV and online
web stream videos to get information about the City and its activities.
Use of most sources to gain information about the City was similar in 2019 as in 2017.
However, increases in use were observed for NextDoor, Edition: Edina monthly newsletter,
social media, City employees, City Council members and the City’s email subscription service.
Table 2: Information Sources by Year
Please rate the extent to which you use each of the following as sources
of information about Edina government and its activities, if at all.
Percent major or minor source 2019 2017 2015 2013* 2011*
Word of mouth from friends, family or neighbors 85% 89% 90% 77% 75%
About Town City magazine 79% 82% 84% 91% 86%
Parks & Recreation Activities Directory 75% 71% 68% 52% 41%
City's website (www.EdinaMN.gov) 67% 61% 63% 51% 44%
Direct mail updates 66% 62% 69% 54% 57%
Edina Sun-Current newspaper 63% 64% 69% 92% 82%
Star-Tribune newspaper 63% 63% 68% 71% 59%
NextDoor 57% 49% 35% NA NA
Edition: Edina monthly newsletter 56% 48% 57% NA NA
Social media (e.g., Facebook, Twitter) 47% 40% 32% 14% 5%
City employees 42% 31% 32% 41% 27%
City Council Members 38% 26% 19% NA NA
City's e-mail subscription service (City Extra) 29% 21% 20% 25% 16%
Edina TV 25% 21% 20% 35% 34%
Online web stream videos on YouTube or Granicus 12% 11% 9% 7% 6%
Prior to 2019, "Edition: Edina monthly newsletter" was "Edition: Edina monthly insert in Edina Sun-Current newspaper”
and "City's e-mail subscription service (City Extra)" was "City Extra e-mail subscription service." Prior to 2017, “Edina TV” was “Edina Channels 16 or 813.” * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the
switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 44
Survey respondents assessed the effectiveness of About Town and Edition: Edina as
communication tools for keeping informed of City activities. About 86% of residents felt About
Town was at least somewhat effective, a rating that has remained stable since 2015.
Figure 39: Effectiveness of the Magazine, About Town, by Year
How effective, if at all, is About Town for keeping informed of City activities?
Percent very or somewhat effective
Prior to 2019, this was a stand-alone question, whereas in 2019 it was in a question grid along with the Edition: Edina. In 2013 and 2011, the scale was very effective, somewhat effective, not too effective and not at all effective. * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix E: Survey Methodology for more information on how to interpret changes over time.
The 2019 survey was the first time residents evaluated the effectiveness of Edition: Edina.
About 8 in 10 respondents felt it was a very or somewhat effective tool for keeping informed of
City activities. About 1 in 10 felt it was somewhat ineffective and a similar proportion felt it was
very ineffective.
Figure 40: Effectiveness of the Newsletter, Edition: Edina, 2019
How effective, if at all, is Edition: Edina for keeping informed of City activities?
Note: 43% of respondents selected “don’t know” when rating the effectiveness of Edition: Edina (see Appendix A: Responses
to Survey Questions for a complete list of all responses including “don’t know”).
89% 92% 82% 80% 86%
2011*2013*2015 2017 2019
Very effective
24%
Somewhat effective
57% Somewhat
ineffective
8%
Very ineffective
11%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 45
City Website
When asked if they had accessed the City’s website in the 12 months prior to the survey, half of
survey respondents indicated they had done so; this rating was similar to 2017 and 2015.
Figure 41: Accessed City Website by Year
Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months?
Percent yes
* Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the
switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
Of those who reported accessing the City’s website, three-quarters of residents felt that the
overall quality of the website was excellent or good. This rating has remained stable since 2015
and was on par with the national and Minnesota benchmarks.
Figure 42: Quality of City Website by Year
Percent excellent or good
Responses to this question are only from those who reported that they had accessed the City website. * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
58% 63%
47% 52% 50%
2011*2013*2015 2017 2019
82% 86%
73% 70% 75%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 46
Those who had accessed the website in the last 12 months also assessed the quality of three
specific aspects of the website. About 85% gave top marks to the appearance of the website and
about another 8 in 10 felt the information and services offered were excellent or good. About
half gave positive ratings to the ease of navigation and their ability to find information.
Evaluations in 2019 were similar to 2017.
Comparisons for these aspects of the City’s website were available to other communities across
the nation but not to those in Minnesota; Edina residents’ ratings of aspects of the City’s
website were similar to those of its national peers.
Figure 43: Aspects of City Website by Year
Please rate the following aspects of the Edina website:
Percent excellent or good
Responses to this question are only from those who reported that they had accessed the City website.
58%
80%
86%
54%
75%
82%
56%
81%
85%
Ease of navigation/ability to find
information
Online information and services
offered
Appearance
2019
2017
2015
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 47
Planning and Priorities
The 2019 survey included several questions that gauged resident opinion on a number of issues
facing the City, including City-run liquor stores, redevelopment and sustainability.
Municipal Liquor Stores
As in prior survey years, residents in 2019 rated their level of support for the City to continue to
operate its municipal liquor stores. About 8 in 10 strongly or somewhat supported this
proposal. Compared over time, the level of support has remained steady.
Figure 44: Level of Support for Municipal Owned Liquor Stores by Year
The City of Edina owns and operates three municipal liquor stores. Profits from Edina Liquor are used to offset
operating costs and for capital expenses at recreational facilities. To what extent do you support the City
continuing to operate its municipal liquor stores?
Percent strongly or somewhat support
Prior to 2017, the question wording was 'The City of Edina owns and operates three municipal liquor stores. Profits from the liquor operations are used for capital and public improvements and to offset operating costs of some recreation facilities. To what extent do you support the City continuing to operate its municipal liquor stores?' In 2013 and 2011, this question was
asked on a scale of favor or oppose. For comparison purposes, the 2015 and 2017 ratings for strongly support and somewhat
support were compared to 2013 and 2011 ratings for favor. * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from
2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
92% 95% 86% 88% 88%
2011*2013*2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 48
Redevelopment in Edina
About 6 in 10 residents felt positively about the overall quality of residential and commercial
redevelopment in Edina. However, ratings for the quality of commercial redevelopment
decreased from 2017 to 2019 and ratings for the quality of residential redevelopment have been
trending down since 2015.
Figure 45: Quality of Redevelopment in Edina by Year
Please rate each of the following characteristics as they relate to Edina as a whole:
Percent excellent or good
In 2013 and 2011, survey respondents were only asked to rate the quality of redevelopment in Edina while 2017 and 2015
survey respondents were asked to consider residential and commercial redevelopment separately. * Differences in ratings between the 2011/2013 administrations and ratings from 2015 and onward may be due in part to the switch in methodology from a telephone to a mail survey. Changes in ratings between the 2011/2013 surveys and those from 2015 and onward are regarded as meaningful if the difference in is greater than 10 percentage points. Please see Appendix
E: Survey Methodology for more information on how to interpret changes over time.
When asked how well, if at all, they felt the City does managing tensions in the community
related to residential redevelopment in Edina, only about half of residents felt the City
manages tensions very or somewhat well. This was a decline from 2017 and 2015.
Figure 46: How Well the City Manages Redevelopment Tensions by Year
How well, if at all, do you feel the City is managing tensions in the community
related to residential redevelopment in Edina?
Percent very or somewhat well
58%
63%
71%
71%
67%
72%
62%
63%
Overall quality of residential
redevelopment in Edina
Overall quality of commercial
redevelopment in Edina 2019
2017
2015
2013*
2011*
67% 68%
51%
2015 2017 2019
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 49
Sustainability and Climate Change
Three new questions were included on the 2019 survey to measure resident perspectives on
climate change in Edina. Residents were provided four statements about actions the City could
take related to climate change and rated their level of agreement with each. Overall, at least
three-quarters of respondents agreed with each statement and close to half strongly agreed
with each. Most survey respondents agreed that the City should enact ordinances and
regulations intended to increase energy efficiency and climate resiliency, require higher green
building standards, invest in renewable energy to get to net zero emissions and invest in
programs and create policies to address climate change.
Figure 47: Level of Agreement with Statements about Climate Change, 2019
How strongly do you agree or disagree with each of the following statements?
46%
47%
49%
47%
29%
31%
29%
33%
10%
10%
12%
9%
15%
12%
10%
11%
Our City should invest in programs and
create policies to address climate change
Our City should invest in renewable energy
and test technologies to get to net zero
emissions
Our City should enact ordinances and
programs requiring higher green building
and development standards
Our City should enact ordinances and
regulations intended to increase energy
efficiency and climate resiliency
Strongly agree Somewhat agree Somewhat disagree Strongly disagree
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 50
Survey respondents evaluated the quality of eight sustainability services provided by the City.
Most received excellent or good reviews from about 6 in 10 or more respondents. The most
positively rated programs or services included energy conservation and efficiency programs
(74% excellent or good) and fostering natural habitats in public spaces (73%). Residents gave
lower quality ratings to composting collection services (52%).
Figure 48: Quality of Sustainability Services Provided by the City, 2019
Rate the quality of each of the following services provided by the City of Edina.
Note: at least 33% of respondents selected “don’t know” when rating the quality of most of the sustainability services
provided by Edina (see Appendix A: Responses to Survey Questions for a complete list of all responses including “don’t
know”).
15%
15%
16%
14%
17%
15%
20%
15%
37%
42%
43%
48%
47%
49%
53%
59%
24%
34%
32%
29%
31%
29%
23%
25%
24%
10%
9%
8%
6%
7%
3%
1%
Composting collection services
Transportation emission reduction (i.e.
bike lanes and public EV charging)
Adapting to climate change
Encouraging natural habitat on residential
and commercial land
Water conservation programs
Increasing renewable energy programs
Fostering natural habitats in public spaces
Energy conservation and efficiency
programs
Excellent Good Fair Poor
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 51
Residents also rated the importance of the same eight sustainability services. The most
important services were water conservation programs (78% essential or very important),
fostering natural habitats in public spaces (73%) and energy conservation and efficiency
programs (71%). Encouraging natural habitat on residential and commercial land (62%) and
transportation emission reduction (60%) were of relatively lower importance.
Figure 49: Importance of Sustainability Services Provided by the City, 2019
Rate how important, if at all, each service is to the Edina community.
29%
27%
37%
36%
31%
36%
32%
37%
31%
35%
26%
31%
37%
35%
41%
41%
24%
31%
23%
24%
25%
22%
24%
19%
16%
7%
14%
9%
7%
7%
3%
4%
Transportation emission reduction (i.e.
bike lanes and public EV charging)
Encouraging natural habitat on residential
and commercial land
Adapting to climate change
Increasing renewable energy programs
Composting collection services
Energy conservation and efficiency
programs
Fostering natural habitats in public spaces
Water conservation programs
Essential Very important Somewhat important Not at all important
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 52
Appendix A: Responses to Survey Questions
The full set of responses to each survey question are displayed in the tables in this appendix. Many survey questions included a
“don’t know” response option. Most of the analyses in the body of the report were for respondents who had an opinion as
eliminating “don’t know” responses allows for easier comparison between evaluative responses. For questions that included a
don’t know response, two sets of tables are provided in this appendix; the first with the “don’t know” responses excluded, to
show the proportion of respondents with an opinion giving a response; and the second with the “don’t know” responses
included, to allow examination of the magnitude of unfamiliarity with certain items.
Table 3: Question 1 - Excluding Don't Know Responses
How would you rate the quality of life in Edina? Percent Number
Excellent 50% N=204
Good 48% N=197
Fair 2% N=7
Poor 0% N=0
Total 100% N=408
Table 4: Question 1 - Including Don't Know Responses
How would you rate the quality of life in Edina? Percent Number
Excellent 50% N=204
Good 48% N=197
Fair 2% N=7
Poor 0% N=0
Don't know 0% N=0
Total 100% N=408
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 53
Table 5: Question 2 - Excluding Don't Know Responses
Please rate each of the following characteristics as they relate to Edina
as a community: Excellent Good Fair Poor Total
Overall feeling of safety in Edina 60% N=253 36% N=151 4% N=19 0% N=0 100% N=423
Overall ease of getting to the places you usually have to visit 41% N=172 45% N=190 12% N=52 1% N=6 100% N=420
Quality of overall natural environment in Edina 40% N=165 52% N=214 8% N=34 1% N=2 100% N=416
Overall established "built environment" of Edina (including overall design,
buildings, parks and transportation systems) 26% N=109 54% N=224 17% N=72 3% N=13 100% N=418
Health and wellness opportunities in Edina 45% N=180 49% N=196 7% N=27 0% N=0 100% N=404
Overall opportunities for education and enrichment 47% N=184 47% N=186 6% N=22 0% N=0 100% N=393
Overall economic health of Edina 46% N=181 48% N=192 5% N=21 0% N=2 100% N=396
Sense of community 32% N=130 43% N=175 21% N=88 4% N=17 100% N=410
Overall image or reputation of Edina 46% N=192 43% N=182 9% N=38 2% N=6 100% N=418
Neighborliness of residents in Edina 33% N=138 43% N=176 20% N=81 4% N=17 100% N=413
Table 6: Question 2 - Including Don't Know Responses
Please rate each of the following characteristics as they
relate to Edina as a community: Excellent Good Fair Poor
Don't
know Total
Overall feeling of safety in Edina 60% N=253 36% N=151 4% N=19 0% N=0 0% N=0 100% N=423
Overall ease of getting to the places you usually have to
visit 41% N=172 45% N=190 12% N=52 1% N=6 0% N=0 100% N=420
Quality of overall natural environment in Edina 39% N=165 51% N=214 8% N=34 1% N=2 1% N=5 100% N=421
Overall established "built environment" of Edina (including
overall design, buildings, parks and transportation
systems)
26% N=109 53% N=224 17% N=72 3% N=13 1% N=3 100% N=420
Health and wellness opportunities in Edina 43% N=180 46% N=196 6% N=27 0% N=0 4% N=19 100% N=423
Overall opportunities for education and enrichment 44% N=184 44% N=186 5% N=22 0% N=0 6% N=27 100% N=420
Overall economic health of Edina 43% N=181 46% N=192 5% N=21 0% N=2 5% N=22 100% N=418
Sense of community 31% N=130 42% N=175 21% N=88 4% N=17 2% N=9 100% N=419
Overall image or reputation of Edina 46% N=192 43% N=182 9% N=38 2% N=6 1% N=3 100% N=421
Neighborliness of residents in Edina 33% N=138 42% N=176 19% N=81 4% N=17 1% N=5 100% N=417
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 54
Table 7: Question 3 - Excluding Don't Know Responses
Please indicate how likely or unlikely you are to do each of the
following: Very likely
Somewhat
likely
Somewhat
unlikely
Very
unlikely Total
Recommend living in Edina to someone who asks 65% N=270 29% N=121 4% N=18 2% N=6 100% N=415
Remain in Edina for the next five years 64% N=254 25% N=100 6% N=23 4% N=18 100% N=394
Table 8: Question 3 - Including Don't Know Responses
Please indicate how likely or unlikely you are to do
each of the following: Very likely
Somewhat
likely
Somewhat
unlikely
Very
unlikely
Don't
know Total
Recommend living in Edina to someone who asks 65% N=270 29% N=121 4% N=18 2% N=6 0% N=1 100% N=416
Remain in Edina for the next five years 62% N=254 24% N=100 6% N=23 4% N=18 4% N=16 100% N=411
Table 9: Question 4
Why did you choose to live in Edina? Percent Number
Safe community 55% N=232
Good schools 52% N=220
Attractive community 48% N=204
Good neighborhoods 48% N=202
Amenities (e.g., parks, library, etc.) 41% N=175
Job was here (or nearby) 35% N=149
Family lives here/born or raised here 28% N=118
Affordable housing 15% N=63
Other 8% N=36
Other: Location/convenience 6% N=25
Total may exceed 100% as respondents could select more than one answer. Respondents were given an opportunity to write-in an “other” response. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 55
Table 10: Question 5
What one thing do you like most, if anything, about living in Edina? Percent Number
Convenient location/ accessibility/ walkability 40% N=144
Raised here or close to family, job, etc. 3% N=11
Housing/neighborhood 2% N=8
Schools 10% N=36
Safe 13% N=45
Parks and trails/recreation centers/open spaces 4% N=15
Sense of community (friendly, quiet, peaceful, etc.) 4% N=13
Beauty/cleanliness of community 6% N=21
Public services 5% N=17
Positive comments about quality of life and community 8% N=29
Other 5% N=18
Don't know/NA 0% N=0
Total 100% N=358
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix B: Verbatim
Responses to Survey Questions for the verbatim responses.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 56
Table 11: Question 6
What would you say is the most serious issue facing Edina at this time? Percent Number
Growth/overcrowding 7% N=24
City government (fiscal responsibility, taxes, planning, etc.) 6% N=20
Traffic and infrastructure (road maintenance, snow removal, sidewalks, etc.) 16% N=58
Lack of diversity and sense of community 7% N=25
Schools/education 10% N=37
Housing concerns (teardowns, overdevelopment, affordability, etc.) 35% N=123
Safety 4% N=14
Other 11% N=38
Don't know/unsure 5% N=17
Total 100% N=357
Respondents were given an opportunity to write-in a response. The responses were reviewed and grouped into the above categories. Please see Appendix B: Verbatim
Responses to Survey Questions for the verbatim responses.
Table 12: Question 7 - Excluding Don't Know Responses
Please rate how safe or unsafe you
feel: Very safe
Somewhat
safe
Neither safe nor
unsafe
Somewhat
unsafe
Very
unsafe Total
In your neighborhood 78% N=328 19% N=81 2% N=9 1% N=3 0% N=0 100% N=420
In the 50th & France area (downtown
area) 68% N=266 26% N=103 4% N=15 2% N=8 0% N=0 100% N=393
In the Southdale area 41% N=169 39% N=162 12% N=49 7% N=29 1% N=6 100% N=414
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 57
Table 13: Question 7 - Including Don't Know Responses
Please rate how safe or unsafe
you feel: Very safe
Somewhat
safe
Neither safe nor
unsafe
Somewhat
unsafe
Very
unsafe
Don't
know Total
In your neighborhood 78% N=328 19% N=81 2% N=9 1% N=3 0% N=0 0% N=0 100% N=420
In the 50th & France area
(downtown area) 65% N=266 25% N=103 4% N=15 2% N=8 0% N=0 5% N=19 100% N=412
In the Southdale area 40% N=169 39% N=162 12% N=49 7% N=29 1% N=6 1% N=4 100% N=418
Table 14: Question 8 - Excluding Don't Know Responses
Please rate how welcoming Edina is as a community:
Very
welcoming Welcoming
Somewhat
welcoming
Not
welcoming Total
For people who are Asian, Asian Indian or Pacific
Islander 29% N=68 45% N=107 24% N=58 2% N=5 100% N=238
For people who are Black or African American 23% N=57 26% N=64 33% N=83 18% N=45 100% N=250
For people who are Hispanic 22% N=52 29% N=69 34% N=80 15% N=35 100% N=236
For people who are American Indian or Alaskan Native 25% N=52 30% N=61 29% N=58 17% N=34 100% N=205
For people who are White 62% N=230 30% N=111 6% N=23 2% N=6 100% N=371
For people whose first language is not English 23% N=58 29% N=70 36% N=88 12% N=30 100% N=246
For people who are not U.S. citizens 25% N=57 25% N=56 31% N=71 18% N=42 100% N=226
For people who have a lower income 18% N=49 19% N=52 31% N=85 31% N=84 100% N=270
For people who are of Christian faith 49% N=147 42% N=127 9% N=27 0% N=1 100% N=302
For people who are of Jewish faith 36% N=90 46% N=112 16% N=39 2% N=5 100% N=246
For people who are of Muslim faith 22% N=49 24% N=53 34% N=76 21% N=46 100% N=224
For people who are of Buddhist faith 24% N=47 31% N=60 34% N=66 10% N=20 100% N=193
For people who are of Hindu faith 26% N=53 28% N=57 33% N=67 12% N=25 100% N=202
For people who are agnostic or atheist 30% N=65 39% N=83 23% N=49 8% N=17 100% N=213
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 58
Table 15: Question 8 - Including Don't Know Responses
Please rate how welcoming Edina is as a
community:
Very
welcoming Welcoming
Somewhat
welcoming
Not
welcoming Don't know Total
For people who are Asian, Asian Indian or
Pacific Islander 17% N=68 27% N=107 15% N=58 1% N=5 39% N=154 100% N=392
For people who are Black or African
American 15% N=57 16% N=64 21% N=83 11% N=45 37% N=146 100% N=396
For people who are Hispanic 13% N=52 18% N=69 21% N=80 9% N=35 39% N=154 100% N=390
For people who are American Indian or
Alaskan Native 13% N=52 16% N=61 15% N=58 9% N=34 47% N=183 100% N=388
For people who are White 57% N=230 27% N=111 6% N=23 2% N=6 9% N=35 100% N=407
For people whose first language is not
English 15% N=58 18% N=70 23% N=88 8% N=30 37% N=145 100% N=391
For people who are not U.S. citizens 14% N=57 14% N=56 18% N=71 10% N=42 43% N=170 100% N=396
For people who have a lower income 12% N=49 13% N=52 21% N=85 21% N=84 32% N=126 100% N=396
For people who are of Christian faith 37% N=147 32% N=127 7% N=27 0% N=1 25% N=100 100% N=402
For people who are of Jewish faith 23% N=90 29% N=112 10% N=39 1% N=5 37% N=147 100% N=393
For people who are of Muslim faith 12% N=49 13% N=53 19% N=76 12% N=46 43% N=169 100% N=394
For people who are of Buddhist faith 12% N=47 15% N=60 17% N=66 5% N=20 51% N=199 100% N=392
For people who are of Hindu faith 14% N=53 15% N=57 17% N=67 6% N=25 48% N=189 100% N=391
For people who are agnostic or atheist 17% N=65 21% N=83 12% N=49 4% N=17 46% N=179 100% N=392
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 59
Table 16: Question 9 - Excluding Don't Know Responses
Please rate each of the following characteristics as they relate to
Edina as a whole: Excellent Good Fair Poor Total
Traffic flow on major streets 9% N=39 44% N=182 33% N=138 13% N=56 100% N=415
Ease of public parking 13% N=52 49% N=200 33% N=134 6% N=26 100% N=411
Ease of travel by car in Edina 25% N=102 51% N=208 19% N=78 6% N=23 100% N=411
Ease of travel by public transportation in Edina 12% N=28 33% N=78 26% N=61 28% N=67 100% N=234
Ease of travel by bicycle in Edina 22% N=72 43% N=139 25% N=80 11% N=35 100% N=326
Ease of walking in Edina 27% N=110 38% N=154 26% N=104 9% N=35 100% N=404
Availability of paths and walking trails 36% N=146 43% N=171 17% N=70 3% N=13 100% N=400
Air quality 38% N=151 51% N=202 9% N=36 2% N=7 100% N=396
Cleanliness of Edina 50% N=207 45% N=186 5% N=22 0% N=1 100% N=416
Public places where people want to spend time 39% N=158 47% N=188 12% N=48 2% N=7 100% N=401
Variety of housing options 17% N=63 34% N=126 36% N=135 13% N=49 100% N=373
Availability of affordable quality housing 12% N=41 20% N=67 37% N=122 31% N=104 100% N=334
Fitness opportunities (including exercise classes and paths or trails,
etc.) 41% N=165 43% N=174 14% N=56 2% N=8 100% N=403
Recreational opportunities 42% N=163 45% N=176 13% N=50 1% N=2 100% N=391
K-12 education 57% N=203 33% N=116 7% N=26 3% N=9 100% N=354
Adult educational opportunities 43% N=150 46% N=161 10% N=36 1% N=5 100% N=352
Opportunities to attend cultural/arts/music activities 32% N=120 45% N=168 20% N=76 3% N=12 100% N=376
Employment opportunities 30% N=77 40% N=102 27% N=69 2% N=6 100% N=254
Shopping opportunities 56% N=228 37% N=153 7% N=27 0% N=2 100% N=410
Cost of living in Edina 11% N=44 40% N=161 38% N=152 12% N=47 100% N=404
Overall quality of business and service establishments in Edina 36% N=145 57% N=229 8% N=31 0% N=0 100% N=404
Overall quality of commercial redevelopment in Edina 21% N=75 43% N=155 28% N=100 9% N=32 100% N=363
Overall quality of residential redevelopment in Edina 18% N=67 45% N=169 25% N=95 13% N=48 100% N=378
Opportunities to participate in social events and activities 27% N=100 51% N=191 20% N=74 3% N=10 100% N=375
Opportunities to volunteer 34% N=115 47% N=158 16% N=55 3% N=10 100% N=339
Opportunities to participate in community matters 33% N=113 44% N=151 19% N=67 4% N=15 100% N=346
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 60
Table 17: Question 9 - Including Don't Know Responses
Please rate each of the following characteristics as
they relate to Edina as a whole: Excellent Good Fair Poor Don't know Total
Traffic flow on major streets 9% N=39 44% N=182 33% N=138 13% N=56 0% N=0 100% N=415
Ease of public parking 12% N=52 48% N=200 32% N=134 6% N=26 1% N=4 100% N=415
Ease of travel by car in Edina 25% N=102 50% N=208 19% N=78 6% N=23 1% N=2 100% N=413
Ease of travel by public transportation in Edina 7% N=28 19% N=78 15% N=61 16% N=67 43% N=176 100% N=410
Ease of travel by bicycle in Edina 18% N=72 34% N=139 19% N=80 8% N=35 21% N=85 100% N=411
Ease of walking in Edina 27% N=110 37% N=154 25% N=104 9% N=35 2% N=8 100% N=413
Availability of paths and walking trails 35% N=146 42% N=171 17% N=70 3% N=13 3% N=12 100% N=411
Air quality 37% N=151 49% N=202 9% N=36 2% N=7 4% N=15 100% N=411
Cleanliness of Edina 50% N=207 45% N=186 5% N=22 0% N=1 0% N=2 100% N=418
Public places where people want to spend time 38% N=158 46% N=188 12% N=48 2% N=7 2% N=9 100% N=411
Variety of housing options 15% N=63 31% N=126 33% N=135 12% N=49 10% N=40 100% N=412
Availability of affordable quality housing 10% N=41 17% N=67 30% N=122 25% N=104 18% N=73 100% N=407
Fitness opportunities (including exercise classes and
paths or trails, etc.) 40% N=165 42% N=174 14% N=56 2% N=8 2% N=8 100% N=410
Recreational opportunities 40% N=163 43% N=176 12% N=50 1% N=2 5% N=19 100% N=410
K-12 education 49% N=203 28% N=116 6% N=26 2% N=9 14% N=58 100% N=412
Adult educational opportunities 37% N=150 40% N=161 9% N=36 1% N=5 14% N=55 100% N=408
Opportunities to attend cultural/arts/music activities 29% N=120 41% N=168 19% N=76 3% N=12 8% N=34 100% N=410
Employment opportunities 19% N=77 25% N=102 17% N=69 1% N=6 38% N=155 100% N=409
Shopping opportunities 56% N=228 37% N=153 7% N=27 0% N=2 0% N=0 100% N=410
Cost of living in Edina 11% N=44 39% N=161 37% N=152 11% N=47 2% N=9 100% N=412
Overall quality of business and service
establishments in Edina 35% N=145 56% N=229 7% N=31 0% N=0 2% N=7 100% N=411
Overall quality of commercial redevelopment in
Edina 18% N=75 38% N=155 25% N=100 8% N=32 11% N=44 100% N=407
Overall quality of residential redevelopment in Edina 16% N=67 41% N=169 23% N=95 12% N=48 7% N=31 100% N=408
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 61
Please rate each of the following characteristics as
they relate to Edina as a whole: Excellent Good Fair Poor Don't know Total
Opportunities to participate in social events and
activities 24% N=100 47% N=191 18% N=74 2% N=10 9% N=36 100% N=411
Opportunities to volunteer 28% N=115 39% N=158 13% N=55 2% N=10 18% N=73 100% N=411
Opportunities to participate in community matters 27% N=113 37% N=151 16% N=67 4% N=15 16% N=64 100% N=410
Table 18: Question 10 - Excluding Don't Know Responses
Please rate the following aspects of drinking water in Edina: Excellent Good Fair Poor Total
Appearance 36% N=147 48% N=197 10% N=39 6% N=25 100% N=409
Taste 23% N=95 36% N=147 24% N=96 17% N=71 100% N=410
Odor 29% N=116 38% N=153 22% N=90 10% N=41 100% N=401
Hardness 13% N=51 22% N=84 24% N=92 41% N=155 100% N=381
Reliability 40% N=160 43% N=170 11% N=44 6% N=22 100% N=395
Safety 40% N=142 43% N=155 11% N=39 6% N=22 100% N=357
Table 19: Question 10 - Including Don't Know Responses
Please rate the following aspects of drinking water in
Edina: Excellent Good Fair Poor Don't know Total
Appearance 35% N=147 47% N=197 9% N=39 6% N=25 2% N=8 100% N=417
Taste 23% N=95 35% N=147 23% N=96 17% N=71 2% N=8 100% N=418
Odor 28% N=116 37% N=153 22% N=90 10% N=41 3% N=13 100% N=414
Hardness 12% N=51 20% N=84 22% N=92 37% N=155 8% N=34 100% N=414
Reliability 39% N=160 41% N=170 11% N=44 5% N=22 5% N=19 100% N=415
Safety 34% N=142 37% N=155 9% N=39 5% N=22 14% N=59 100% N=416
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 62
Table 20: Question 11 - Excluding Don't Know Responses
Please rate how much of a problem, if at all, you
feel each of the following is in Edina.
Not a
problem
Minor
problem
Moderate
problem
Major
problem
Extreme
problem Total
Traffic speeding in your neighborhood 27% N=110 32% N=130 27% N=113 9% N=37 5% N=21 100% N=411
Stop sign violations in your neighborhood 38% N=147 32% N=125 19% N=75 6% N=23 5% N=20 100% N=389
Violent crime 77% N=284 19% N=72 4% N=14 0% N=0 0% N=0 100% N=370
Drugs 65% N=193 22% N=67 11% N=33 2% N=5 0% N=1 100% N=300
Youth crimes 56% N=178 33% N=105 9% N=28 2% N=6 0% N=0 100% N=318
Vandalism and property crimes 43% N=152 38% N=135 15% N=54 3% N=12 0% N=1 100% N=353
Identity theft 54% N=128 30% N=72 13% N=31 1% N=1 2% N=4 100% N=236
Domestic abuse 66% N=128 27% N=53 6% N=12 0% N=0 0% N=0 100% N=193
Table 21: Question 11 - Including Don't Know Responses
Please rate how much of a problem,
if at all, you feel each of the
following is in Edina.
Not a
problem
Minor
problem
Moderate
problem
Major
problem
Extreme
problem Don't know Total
Traffic speeding in your
neighborhood 26% N=110 31% N=130 27% N=113 9% N=37 5% N=21 2% N=7 100% N=418
Stop sign violations in your
neighborhood 35% N=147 30% N=125 18% N=75 5% N=23 5% N=20 6% N=26 100% N=415
Violent crime 68% N=284 17% N=72 3% N=14 0% N=0 0% N=0 11% N=46 100% N=417
Drugs 46% N=193 16% N=67 8% N=33 1% N=5 0% N=1 28% N=117 100% N=416
Youth crimes 43% N=178 25% N=105 7% N=28 1% N=6 0% N=0 23% N=97 100% N=414
Vandalism and property crimes 37% N=152 32% N=135 13% N=54 3% N=12 0% N=1 15% N=62 100% N=415
Identity theft 31% N=128 17% N=72 7% N=31 0% N=1 1% N=4 43% N=179 100% N=415
Domestic abuse 31% N=128 13% N=53 3% N=12 0% N=0 0% N=0 53% N=221 100% N=414
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 63
Table 22: Question 12 (Use)
First, tell us about how many times in the last 12
months, if ever, you or other household members
used any of the following Edina Parks & Recreation
Department amenities. Never
Once or
twice 3 to 12 times
13 to 26
times
More than 26
times Total
Trails 19% N=77 15% N=59 28% N=113 13% N=52 24% N=96 100% N=398
Dog parks/off-leash areas 79% N=313 7% N=27 7% N=29 3% N=12 4% N=16 100% N=397
Neighborhood parks 29% N=116 15% N=60 28% N=110 11% N=46 17% N=68 100% N=400
Large community athletic fields 60% N=238 14% N=54 12% N=49 6% N=23 8% N=33 100% N=396
Edinborough Park 52% N=207 27% N=106 11% N=42 5% N=19 6% N=25 100% N=399
Centennial Lakes Park 19% N=76 22% N=89 25% N=101 15% N=60 18% N=72 100% N=398
Edina Aquatic Center 66% N=265 13% N=50 11% N=46 6% N=26 4% N=15 100% N=401
Edina Senior Center 71% N=285 12% N=48 12% N=47 3% N=12 2% N=8 100% N=399
Braemar Arena (ice arena) 60% N=239 17% N=67 13% N=53 4% N=17 6% N=25 100% N=401
Edina Art Center 75% N=301 16% N=63 5% N=20 2% N=9 1% N=6 100% N=399
Braemar Golf Course 80% N=319 8% N=32 7% N=28 1% N=6 4% N=14 100% N=398
Braemar Golf Dome 75% N=301 11% N=43 6% N=25 3% N=12 5% N=19 100% N=400
Braemar Field (sports dome) 82% N=331 8% N=33 4% N=18 2% N=7 3% N=13 100% N=401
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 64
Table 23: Question 12 (Quality) - Excluding Don't Know Responses
Then please rate the quality of each, regardless of your household’s use
of the amenities. Excellent Good Fair Poor Total
Trails 50% N=151 46% N=141 4% N=13 0% N=0 100% N=304
Dog parks/off-leash areas 19% N=19 59% N=59 14% N=14 8% N=8 100% N=100
Neighborhood parks 45% N=120 48% N=130 7% N=18 0% N=0 100% N=268
Large community athletic fields 46% N=81 49% N=87 5% N=8 0% N=0 100% N=175
Edinborough Park 45% N=92 43% N=89 11% N=22 1% N=2 100% N=205
Centennial Lakes Park 60% N=183 40% N=122 1% N=2 0% N=0 100% N=307
Edina Aquatic Center 45% N=76 49% N=83 5% N=9 0% N=0 100% N=169
Edina Senior Center 39% N=54 50% N=71 10% N=14 1% N=2 100% N=141
Braemar Arena (ice arena) 56% N=98 40% N=71 2% N=4 1% N=2 100% N=176
Edina Art Center 38% N=44 50% N=58 11% N=13 2% N=2 100% N=117
Braemar Golf Course 44% N=42 50% N=48 5% N=5 1% N=1 100% N=96
Braemar Golf Dome 51% N=61 42% N=50 4% N=5 3% N=3 100% N=118
Braemar Field (sports dome) 43% N=38 54% N=47 2% N=2 1% N=1 100% N=87
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 65
Table 24: Question 12 (Quality) - Including Don't Know Responses
Then please rate the quality of each, regardless of your
household’s use of the amenities. Excellent Good Fair Poor Don't know Total
Trails 44% N=151 41% N=141 4% N=13 0% N=0 11% N=36 100% N=340
Dog parks/off-leash areas 7% N=19 21% N=59 5% N=14 3% N=8 65% N=182 100% N=282
Neighborhood parks 36% N=120 39% N=130 5% N=18 0% N=0 20% N=66 100% N=334
Large community athletic fields 27% N=81 29% N=87 3% N=8 0% N=0 42% N=125 100% N=301
Edinborough Park 29% N=92 28% N=89 7% N=22 1% N=2 35% N=109 100% N=314
Centennial Lakes Park 54% N=183 36% N=122 1% N=2 0% N=0 10% N=34 100% N=342
Edina Aquatic Center 25% N=76 27% N=83 3% N=9 0% N=0 44% N=134 100% N=303
Edina Senior Center 18% N=54 24% N=71 5% N=14 1% N=2 53% N=158 100% N=299
Braemar Arena (ice arena) 32% N=98 23% N=71 1% N=4 1% N=2 42% N=127 100% N=303
Edina Art Center 15% N=44 20% N=58 4% N=13 1% N=2 60% N=175 100% N=292
Braemar Golf Course 15% N=42 17% N=48 2% N=5 0% N=1 66% N=191 100% N=287
Braemar Golf Dome 21% N=61 17% N=50 2% N=5 1% N=3 60% N=176 100% N=294
Braemar Field (sports dome) 14% N=38 17% N=47 1% N=2 0% N=1 68% N=190 100% N=277
Table 25: Question 13 - Excluding Don't Know Responses
Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Total
Police services 62% N=227 30% N=110 7% N=26 1% N=3 100% N=366
Fire services 69% N=227 29% N=95 1% N=4 0% N=1 100% N=328
Ambulance or emergency medical services 69% N=206 29% N=85 2% N=6 0% N=1 100% N=297
Crime prevention 45% N=140 49% N=154 4% N=13 2% N=5 100% N=312
Fire prevention and education 49% N=129 47% N=123 3% N=8 1% N=2 100% N=263
Traffic enforcement 34% N=124 47% N=172 14% N=52 5% N=17 100% N=364
Street repair 17% N=68 42% N=165 33% N=130 7% N=27 100% N=390
Street cleaning 34% N=131 47% N=185 18% N=70 1% N=5 100% N=391
Street lighting 30% N=118 47% N=186 18% N=70 6% N=22 100% N=396
Snow removal 57% N=230 30% N=121 10% N=41 3% N=12 100% N=404
Sidewalk maintenance 30% N=100 49% N=166 17% N=58 4% N=13 100% N=337
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 66
Please rate the quality of each of the following services in Edina: Excellent Good Fair Poor Total
Traffic signal timing 21% N=80 48% N=184 24% N=91 7% N=28 100% N=383
Bus or transit services 24% N=51 38% N=81 21% N=44 17% N=36 100% N=212
Garbage collection 44% N=164 45% N=168 9% N=32 2% N=7 100% N=372
Recycling 41% N=153 42% N=158 12% N=45 4% N=15 100% N=372
Yard waste pickup 40% N=114 45% N=129 10% N=28 6% N=17 100% N=288
Storm drainage 28% N=92 54% N=177 15% N=50 3% N=11 100% N=330
Drinking water 29% N=114 41% N=160 17% N=67 14% N=55 100% N=395
Sewer services 36% N=123 53% N=182 10% N=33 2% N=6 100% N=344
Utility billing 29% N=107 54% N=196 15% N=55 1% N=5 100% N=363
City parks 49% N=188 45% N=175 5% N=20 0% N=2 100% N=384
Park maintenance 46% N=173 46% N=172 7% N=27 1% N=2 100% N=374
Condition of trails and sidewalks 42% N=158 49% N=184 8% N=31 0% N=1 100% N=374
Recreation programs or classes 43% N=130 50% N=153 7% N=20 1% N=2 100% N=304
Recreation centers or facilities 38% N=116 51% N=154 9% N=27 2% N=5 100% N=303
Land use, planning and zoning 12% N=40 41% N=132 31% N=101 16% N=53 100% N=326
Code enforcement (weeds, abandoned buildings, etc.) 23% N=62 48% N=128 20% N=53 9% N=23 100% N=264
Animal control 30% N=77 52% N=133 13% N=32 5% N=13 100% N=254
Economic development 21% N=65 53% N=162 22% N=67 4% N=12 100% N=306
Public health services 32% N=74 56% N=133 11% N=26 1% N=3 100% N=235
Public information services/communication from the City 33% N=120 49% N=181 13% N=47 5% N=18 100% N=366
Cable television (Comcast/Xfinity) 18% N=58 37% N=121 29% N=94 17% N=55 100% N=328
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) 28% N=73 53% N=136 16% N=41 3% N=8 100% N=258
Edina open space 22% N=66 48% N=147 26% N=81 4% N=12 100% N=306
City-sponsored special events (Night to Unite, Winter Ice Festival, New
Year's Eve Party, etc.) 23% N=47 55% N=113 18% N=37 4% N=8 100% N=205
Overall quality of services provided by the City of Edina 35% N=134 54% N=207 11% N=41 0% N=0 100% N=382
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 67
Table 26: Question 13 - Including Don't Know Responses
Please rate the quality of each of the following
services in Edina: Excellent Good Fair Poor Don't know Total
Police services 56% N=227 27% N=110 6% N=26 1% N=3 10% N=39 100% N=405
Fire services 56% N=227 23% N=95 1% N=4 0% N=1 19% N=79 100% N=406
Ambulance or emergency medical services 51% N=206 21% N=85 1% N=6 0% N=1 26% N=107 100% N=404
Crime prevention 35% N=140 38% N=154 3% N=13 1% N=5 23% N=91 100% N=403
Fire prevention and education 32% N=129 31% N=123 2% N=8 1% N=2 34% N=138 100% N=401
Traffic enforcement 31% N=124 43% N=172 13% N=52 4% N=17 9% N=37 100% N=401
Street repair 17% N=68 41% N=165 32% N=130 7% N=27 3% N=13 100% N=403
Street cleaning 33% N=131 46% N=185 17% N=70 1% N=5 3% N=13 100% N=403
Street lighting 29% N=118 46% N=186 17% N=70 6% N=22 2% N=7 100% N=403
Snow removal 57% N=230 30% N=121 10% N=41 3% N=12 1% N=2 100% N=406
Sidewalk maintenance 25% N=100 42% N=166 14% N=58 3% N=13 16% N=62 100% N=399
Traffic signal timing 20% N=80 46% N=184 23% N=91 7% N=28 4% N=17 100% N=400
Bus or transit services 13% N=51 20% N=81 11% N=44 9% N=36 47% N=189 100% N=401
Garbage collection 40% N=164 41% N=168 8% N=32 2% N=7 9% N=37 100% N=409
Recycling 38% N=153 39% N=158 11% N=45 4% N=15 9% N=35 100% N=407
Yard waste pickup 29% N=114 32% N=129 7% N=28 4% N=17 28% N=112 100% N=400
Storm drainage 23% N=92 44% N=177 12% N=50 3% N=11 18% N=71 100% N=401
Drinking water 28% N=114 40% N=160 16% N=67 13% N=55 3% N=11 100% N=406
Sewer services 31% N=123 45% N=182 8% N=33 1% N=6 15% N=59 100% N=402
Utility billing 27% N=107 49% N=196 14% N=55 1% N=5 10% N=39 100% N=402
City parks 47% N=188 44% N=175 5% N=20 0% N=2 4% N=17 100% N=401
Park maintenance 43% N=173 43% N=172 7% N=27 1% N=2 7% N=28 100% N=402
Condition of trails and sidewalks 39% N=158 45% N=184 8% N=31 0% N=1 7% N=30 100% N=404
Recreation programs or classes 33% N=130 38% N=153 5% N=20 0% N=2 24% N=95 100% N=400
Recreation centers or facilities 29% N=116 39% N=154 7% N=27 1% N=5 23% N=92 100% N=395
Land use, planning and zoning 10% N=40 33% N=132 25% N=101 13% N=53 18% N=72 100% N=398
Code enforcement (weeds, abandoned buildings, etc.) 15% N=62 32% N=128 13% N=53 6% N=23 34% N=137 100% N=402
Animal control 19% N=77 33% N=133 8% N=32 3% N=13 38% N=153 100% N=407
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 68
Please rate the quality of each of the following
services in Edina: Excellent Good Fair Poor Don't know Total
Economic development 16% N=65 41% N=162 17% N=67 3% N=12 23% N=91 100% N=397
Public health services 19% N=74 33% N=133 6% N=26 1% N=3 41% N=165 100% N=400
Public information services/communication from the
City 30% N=120 46% N=181 12% N=47 5% N=18 7% N=28 100% N=394
Cable television (Comcast/Xfinity) 14% N=58 30% N=121 23% N=94 14% N=55 18% N=73 100% N=401
Emergency preparedness (services that prepare the
community for natural disasters or other emergency
situations)
18% N=73 34% N=136 10% N=41 2% N=8 35% N=139 100% N=397
Edina open space 17% N=66 38% N=147 21% N=81 3% N=12 21% N=82 100% N=388
City-sponsored special events (Night to Unite, Winter
Ice Festival, New Year's Eve Party, etc.) 12% N=47 29% N=113 9% N=37 2% N=8 48% N=189 100% N=394
Overall quality of services provided by the City of Edina 34% N=134 52% N=207 10% N=41 0% N=0 4% N=17 100% N=399
Table 27: Question 14 - Excluding Don't Know Responses
Please rate the following categories of Edina government performance: Excellent Good Fair Poor Total
The value of services for the taxes paid to Edina 25% N=92 53% N=191 17% N=63 5% N=17 100% N=362
The job Edina government does at welcoming resident involvement 21% N=66 44% N=139 24% N=74 12% N=36 100% N=315
Overall confidence in Edina government 18% N=68 46% N=171 26% N=97 10% N=36 100% N=372
Generally acting in the best interest of the community 19% N=72 43% N=159 28% N=103 10% N=37 100% N=371
Treating all residents fairly 22% N=73 43% N=144 23% N=78 11% N=38 100% N=334
Table 28: Question 14 - Including Don't Know Responses
Please rate the following categories of Edina government
performance: Excellent Good Fair Poor Don't know Total
The value of services for the taxes paid to Edina 23% N=92 48% N=191 16% N=63 4% N=17 9% N=35 100% N=397
The job Edina government does at welcoming resident
involvement 17% N=66 35% N=139 19% N=74 9% N=36 21% N=82 100% N=398
Overall confidence in Edina government 17% N=68 43% N=171 24% N=97 9% N=36 7% N=27 100% N=399
Generally acting in the best interest of the community 18% N=72 40% N=159 26% N=103 9% N=37 7% N=28 100% N=400
Treating all residents fairly 18% N=73 36% N=144 20% N=78 9% N=38 16% N=66 100% N=399
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 69
Table 29: Question 15
Which of the following departments have you had contact with in the past 12 months by email, phone or in person? Percent Number
Police 41% N=96
General information 36% N=84
Parks & Recreation 36% N=83
Public Works 23% N=53
Building Inspections 22% N=51
Street Maintenance 20% N=45
Utility Billing 20% N=45
Utilities 17% N=38
City Manager/Administration 15% N=35
City Clerk 13% N=30
Planning/Economic Development 12% N=27
Engineering 10% N=23
Assessing 9% N=21
Fire 9% N=21
Health 9% N=20
Communications 8% N=18
Human Resources 3% N=7
Other 3% N=6
Finance 2% N=6
I.T./Technology services 1% N=2
Total may exceed 100% as respondents could select more than one answer.
Respondents were given an opportunity to write-in an “other” response. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 70
Table 30: Question 16 - Excluding Don't Know Responses
Please rate your impression of City employees: Excellent Good Fair Poor Total
Knowledge 50% N=115 42% N=95 7% N=16 1% N=2 100% N=227
Courtesy 58% N=133 34% N=78 7% N=15 1% N=3 100% N=229
Responsiveness 51% N=116 38% N=86 9% N=20 3% N=7 100% N=228
Follow-up (got back to you or took action if needed) 49% N=102 36% N=75 10% N=21 5% N=10 100% N=207
Overall customer service 51% N=115 38% N=85 11% N=24 1% N=2 100% N=227
Table 31: Question 16 - Including Don't Know Responses
Please rate your impression of City employees: Excellent Good Fair Poor Don't know Total
Knowledge 47% N=115 39% N=95 7% N=16 1% N=2 6% N=15 100% N=242
Courtesy 55% N=133 32% N=78 6% N=15 1% N=3 6% N=14 100% N=243
Responsiveness 48% N=116 35% N=86 8% N=20 3% N=7 6% N=15 100% N=243
Follow-up (got back to you or took action if needed) 42% N=102 31% N=75 9% N=21 4% N=10 14% N=34 100% N=241
Overall customer service 48% N=115 35% N=85 10% N=24 1% N=2 6% N=14 100% N=241
Table 32: Question 17 - Excluding Don't Know Responses
Considering your property taxes in comparison to neighboring cities, property taxes in Edina are… Percent Number
Very high 16% N=54
Somewhat high 41% N=140
About average 36% N=122
Somewhat low 5% N=17
Very low 2% N=7
Total 100% N=340
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 71
Table 33: Question 17 - Including Don't Know Responses
Considering your property taxes in comparison to neighboring cities, property taxes in Edina are… Percent Number
Very high 13% N=54
Somewhat high 34% N=140
About average 30% N=122
Somewhat low 4% N=17
Very low 2% N=7
Don't know 17% N=68
Total 100% N=408
Table 34: Question 18 - Excluding Don't Know Responses
To what extent would you support or oppose an increase in your property taxes to maintain City services at their current level? Percent Number
Strongly support 6% N=20
Somewhat support 39% N=136
Somewhat oppose 34% N=119
Strongly oppose 22% N=78
Total 100% N=353
Table 35: Question 18 - Including Don't Know Responses
To what extent would you support or oppose an increase in your property taxes to maintain City services at their current level? Percent Number
Strongly support 5% N=20
Somewhat support 34% N=136
Somewhat oppose 30% N=119
Strongly oppose 20% N=78
Don't know 12% N=46
Total 100% N=399
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 72
Table 36: Question 19 - Excluding Don't Know Responses
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are on the wrong track? Percent Number
Right direction 66% N=226
Wrong track 34% N=114
Total 100% N=339
Table 37: Question 19 - Including Don't Know Responses
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are on the wrong track? Percent Number
Right direction 57% N=226
Wrong track 29% N=114
Don't know 15% N=59
Total 100% N=399
Table 38: Question 19 - Wrong Track, Why?
All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are on the wrong track? If
wrong track, Why? Percent Number
City government (high taxes, not listening to residents, etc.) 10% N=12
Poor development/overbuilding/density of city 49% N=60
Affordable housing/cost of living/teardowns 13% N=15
Schools/education 13% N=15
Other 16% N=19
Total 100% N=122
Respondents were given an opportunity to write-in a response for why they feel the City is on the wrong track. The responses were reviewed and grouped into the
above categories. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
Table 39: Question 20 - Excluding Don't Know Responses
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? Percent Number
Yes 68% N=203
No 32% N=94
Total 100% N=296
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 73
Table 40: Question 20 - Including Don't Know Responses
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? Percent Number
Yes 50% N=203
No 23% N=94
Don't know 27% N=108
Total 100% N=404
Table 41: Question 20 - No, Why?
Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this community? If no,
Why? Percent Number
Public voice not heard/listened to 33% N=27
Decisions are predetermined 23% N=19
Decisions are biased towards commercial, wealthy or special interests 17% N=14
Communication issues (slow response time, unhelpfulness, etc.) 8% N=6
Other 19% N=16
Total 100% N=82
Respondents were given an opportunity to write-in a response for why they responded "No" to question 20. The responses were reviewed and grouped into the above
categories. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
Table 42: Question 21 - Excluding Don't Know Responses
How important for the people of Edina is it that local government focuses on creating a diverse and inclusive city? Percent Number
Essential 28% N=109
Very important 30% N=117
Somewhat important 27% N=106
Not at all important 16% N=62
Total 100% N=394
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 74
Table 43: Question 21 - Including Don't Know Responses
How important for the people of Edina is it that local government focuses on creating a diverse and inclusive city? Percent Number
Essential 27% N=109
Very important 29% N=117
Somewhat important 26% N=106
Not at all important 15% N=62
Don't know 3% N=14
Total 100% N=407
Table 44: Question 22 - Excluding Don't Know Responses
Please rate the job you feel the City does at each of the following: Excellent Good Fair Poor Total
Making all residents feel welcome and that they belong 21% N=64 52% N=156 22% N=67 5% N=14 100% N=302
Helping new residents feel connected and integrated 20% N=53 43% N=117 27% N=73 10% N=26 100% N=270
Attracting people from diverse backgrounds 17% N=44 34% N=89 31% N=81 17% N=45 100% N=258
Valuing residents from diverse backgrounds 20% N=50 44% N=110 26% N=66 10% N=26 100% N=252
Providing a safe and secure environment for residents of all
backgrounds 30% N=96 48% N=152 18% N=56 4% N=11 100% N=315
Table 45: Question 22 - Including Don't Know Responses
Please rate the job you feel the City does at each of the
following: Excellent Good Fair Poor Don't know Total
Making all residents feel welcome and that they belong 16% N=64 39% N=156 17% N=67 4% N=14 24% N=95 100% N=397
Helping new residents feel connected and integrated 13% N=53 29% N=117 19% N=73 7% N=26 32% N=127 100% N=397
Attracting people from diverse backgrounds 11% N=44 23% N=89 20% N=81 11% N=45 35% N=137 100% N=395
Valuing residents from diverse backgrounds 13% N=50 28% N=110 17% N=66 7% N=26 36% N=141 100% N=393
Providing a safe and secure environment for residents of
all backgrounds 24% N=96 39% N=152 14% N=56 3% N=11 20% N=79 100% N=394
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 75
Table 46: Question 23 - Excluding Don't Know Responses
How well, if at all, do you feel the City is managing tensions in the community related to residential redevelopment in Edina? Percent Number
Very well 10% N=30
Somewhat well 41% N=119
Somewhat poorly 28% N=82
Very poorly 20% N=60
Total 100% N=291
Table 47: Question 23 - Including Don't Know Responses
How well, if at all, do you feel the City is managing tensions in the community related to residential redevelopment in Edina? Percent Number
Very well 8% N=30
Somewhat well 30% N=119
Somewhat poorly 21% N=82
Very poorly 15% N=60
Don't know 27% N=108
Total 100% N=399
Table 48: Question 24 - Excluding Don't Know Responses
The City of Edina owns and operates three municipal liquor stores. Profits from Edina Liquor are used to offset operating costs
and for capital expenses at recreational facilities. To what extent do you support the City continuing to operate its municipal
liquor stores? Percent Number
Strongly support 54% N=206
Somewhat support 34% N=129
Somewhat oppose 7% N=27
Strongly oppose 5% N=17
Total 100% N=379
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 76
Table 49: Question 24 - Including Don't Know Responses
The City of Edina owns and operates three municipal liquor stores. Profits from Edina Liquor are used to offset operating costs
and for capital expenses at recreational facilities. To what extent do you support the City continuing to operate its municipal
liquor stores? Percent Number
Strongly support 51% N=206
Somewhat support 32% N=129
Somewhat oppose 7% N=27
Strongly oppose 4% N=17
Don't know 7% N=27
Total 100% N=406
Table 50: Question 25 - Excluding Don't Know Responses
Most communities have one of two systems for garbage collection. To what extent do you support the City changing from the
current system in which residents may choose from several different haulers to a system where the City chooses one hauler for
the whole community? Percent Number
Strongly support 27% N=88
Somewhat support 23% N=76
Somewhat oppose 19% N=62
Strongly oppose 31% N=104
Total 100% N=330
Table 51: Question 25 - Including Don't Know Responses
Most communities have one of two systems for garbage collection. To what extent do you support the City changing from the
current system in which residents may choose from several different haulers to a system where the City chooses one hauler for
the whole community? Percent Number
Strongly support 22% N=88
Somewhat support 19% N=76
Somewhat oppose 15% N=62
Strongly oppose 26% N=104
Don't know 18% N=74
Total 100% N=403
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 77
Table 52: Question 26 - Excluding Don't Know Responses
How strongly do you agree or disagree with each of the
following statements?
Strongly
agree
Somewhat
agree
Somewhat
disagree
Strongly
disagree Total
Our City should invest in programs and create policies to
address climate change 46% N=180 29% N=112 10% N=39 15% N=58 100% N=389
Our City should enact ordinances and regulations intended to
increase energy efficiency and climate resiliency 47% N=185 33% N=130 9% N=34 11% N=42 100% N=392
Our City should enact ordinances and programs requiring
higher green building and development standards 49% N=187 29% N=112 12% N=45 10% N=40 100% N=384
Our City should invest in renewable energy and test
technologies to get to net zero emissions 47% N=181 31% N=119 10% N=41 12% N=48 100% N=389
Table 53: Question 26 - Including Don't Know Responses
How strongly do you agree or disagree with each
of the following statements?
Strongly
agree
Somewhat
agree
Somewhat
disagree
Strongly
disagree
Don't
know Total
Our City should invest in programs and create
policies to address climate change 44% N=180 28% N=112 10% N=39 14% N=58 4% N=16 100% N=405
Our City should enact ordinances and regulations
intended to increase energy efficiency and climate
resiliency
46% N=185 32% N=130 8% N=34 10% N=42 4% N=14 100% N=406
Our City should enact ordinances and programs
requiring higher green building and development
standards
46% N=187 28% N=112 11% N=45 10% N=40 6% N=22 100% N=406
Our City should invest in renewable energy and
test technologies to get to net zero emissions 45% N=181 29% N=119 10% N=41 12% N=48 4% N=15 100% N=404
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 78
Table 54: Question 27 (Quality) - Excluding Don't Know Responses
First, rate the quality of each of the following services provided by the
City of Edina. Excellent Good Fair Poor Total
Energy conservation and efficiency programs 15% N=27 59% N=108 25% N=46 1% N=2 100% N=183
Fostering natural habitats in public spaces 20% N=57 53% N=151 23% N=66 3% N=10 100% N=284
Encouraging natural habitat on residential and commercial land 14% N=37 48% N=124 29% N=75 8% N=21 100% N=257
Increasing renewable energy programs 15% N=29 49% N=96 29% N=57 7% N=14 100% N=196
Adapting to climate change 16% N=27 43% N=74 32% N=55 9% N=16 100% N=173
Composting collection services 15% N=31 37% N=74 24% N=48 24% N=49 100% N=203
Water conservation programs 17% N=35 47% N=95 31% N=62 6% N=12 100% N=204
Transportation emission reduction (i.e. bike lanes and public EV
charging) 15% N=38 42% N=106 34% N=86 10% N=24 100% N=254
Table 55: Question 27 (Quality) - Including Don't Know Responses
First, rate the quality of each of the following services
provided by the City of Edina. Excellent Good Fair Poor Don't know Total
Energy conservation and efficiency programs 7% N=27 28% N=108 12% N=46 1% N=2 52% N=198 100% N=381
Fostering natural habitats in public spaces 15% N=57 39% N=151 17% N=66 3% N=10 26% N=101 100% N=385
Encouraging natural habitat on residential and
commercial land 10% N=37 32% N=124 20% N=75 5% N=21 33% N=126 100% N=383
Increasing renewable energy programs 8% N=29 25% N=96 15% N=57 4% N=14 49% N=185 100% N=381
Adapting to climate change 7% N=27 20% N=74 15% N=55 4% N=16 54% N=206 100% N=379
Composting collection services 8% N=31 19% N=74 13% N=48 13% N=49 47% N=179 100% N=382
Water conservation programs 9% N=35 25% N=95 16% N=62 3% N=12 46% N=176 100% N=379
Transportation emission reduction (i.e. bike lanes and
public EV charging) 10% N=38 28% N=106 22% N=86 6% N=24 34% N=128 100% N=382
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 79
Table 56: Question 27 (Importance) - Excluding Don't Know Responses
Then rate how important, if at all, each service is to the
Edina community. Essential
Very
important
Somewhat
important
Not at all
important Total
Energy conservation and efficiency programs 36% N=108 35% N=108 22% N=68 7% N=20 100% N=303
Fostering natural habitats in public spaces 32% N=103 41% N=132 24% N=77 3% N=9 100% N=321
Encouraging natural habitat on residential and
commercial land 27% N=86 35% N=111 31% N=99 7% N=22 100% N=318
Increasing renewable energy programs 36% N=114 31% N=97 24% N=75 9% N=27 100% N=313
Adapting to climate change 37% N=115 26% N=82 23% N=70 14% N=43 100% N=311
Composting collection services 31% N=93 37% N=114 25% N=75 7% N=22 100% N=304
Water conservation programs 37% N=113 41% N=127 19% N=58 4% N=12 100% N=311
Transportation emission reduction (i.e. bike lanes and
public EV charging) 29% N=91 31% N=99 24% N=77 16% N=52 100% N=319
Table 57: Question 27 (Importance) - Including Don't Know Responses
Then rate how important, if at all, each service
is to the Edina community. Essential
Very
important
Somewhat
important
Not at all
important Don't know Total
Energy conservation and efficiency programs 32% N=108 31% N=108 20% N=68 6% N=20 11% N=38 100% N=342
Fostering natural habitats in public spaces 29% N=103 38% N=132 22% N=77 2% N=9 8% N=29 100% N=350
Encouraging natural habitat on residential and
commercial land 25% N=86 32% N=111 28% N=99 6% N=22 9% N=30 100% N=348
Increasing renewable energy programs 33% N=114 28% N=97 22% N=75 8% N=27 10% N=34 100% N=347
Adapting to climate change 33% N=115 23% N=82 20% N=70 12% N=43 11% N=37 100% N=348
Composting collection services 27% N=93 33% N=114 22% N=75 6% N=22 13% N=44 100% N=348
Water conservation programs 33% N=113 37% N=127 17% N=58 4% N=12 10% N=36 100% N=347
Transportation emission reduction (i.e. bike
lanes and public EV charging) 26% N=91 28% N=99 22% N=77 15% N=52 9% N=30 100% N=349
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 80
Table 58: Question 28 - Excluding Don't Know Responses
Please rate the extent to which you use each of the following as sources of
information about Edina government and its activities, if at all. Not a source Minor source Major source Total
About Town City magazine 21% N=76 40% N=146 39% N=144 100% N=367
Parks & Recreation Activities Directory 25% N=90 42% N=151 33% N=120 100% N=361
Edina Sun-Current newspaper 37% N=135 26% N=94 37% N=132 100% N=361
Edition: Edina monthly newsletter 44% N=143 33% N=109 23% N=75 100% N=327
Star-Tribune newspaper 37% N=138 28% N=106 35% N=133 100% N=376
City's website (www.EdinaMN.gov) 33% N=118 47% N=166 20% N=73 100% N=356
Edina TV 75% N=257 22% N=74 3% N=10 100% N=341
City employees 58% N=195 34% N=114 8% N=27 100% N=336
City Council Members 62% N=213 31% N=108 7% N=25 100% N=346
Direct mail updates 34% N=123 41% N=151 25% N=90 100% N=364
Social media (e.g., Facebook, Twitter) 53% N=186 30% N=106 16% N=58 100% N=350
NextDoor 43% N=145 27% N=90 30% N=98 100% N=333
Online web stream videos on YouTube or Granicus 88% N=288 10% N=31 2% N=6 100% N=326
City's e-mail subscription service (City Extra) 71% N=229 16% N=52 13% N=40 100% N=321
Word of mouth from friends, family or neighbors 15% N=56 42% N=162 43% N=165 100% N=382
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 81
Table 59: Question 28 - Including Don't Know Responses
Please rate the extent to which you use each of the following as
sources of information about Edina government and its activities, if at
all. Not a source Minor source Major source Don't know Total
About Town City magazine 19% N=76 37% N=146 36% N=144 7% N=29 100% N=395
Parks & Recreation Activities Directory 23% N=90 38% N=151 30% N=120 8% N=33 100% N=395
Edina Sun-Current newspaper 34% N=135 24% N=94 33% N=132 9% N=35 100% N=395
Edition: Edina monthly newsletter 37% N=143 28% N=109 19% N=75 16% N=62 100% N=390
Star-Tribune newspaper 35% N=138 27% N=106 33% N=133 6% N=22 100% N=399
City's website (www.EdinaMN.gov) 30% N=118 42% N=166 19% N=73 9% N=34 100% N=390
Edina TV 66% N=257 19% N=74 3% N=10 13% N=50 100% N=391
City employees 50% N=195 29% N=114 7% N=27 13% N=52 100% N=388
City Council Members 54% N=213 28% N=108 6% N=25 12% N=46 100% N=392
Direct mail updates 31% N=123 38% N=151 23% N=90 8% N=33 100% N=396
Social media (e.g., Facebook, Twitter) 47% N=186 27% N=106 15% N=58 11% N=42 100% N=392
NextDoor 37% N=145 23% N=90 25% N=98 14% N=56 100% N=389
Online web stream videos on YouTube or Granicus 74% N=288 8% N=31 2% N=6 16% N=63 100% N=389
City's e-mail subscription service (City Extra) 59% N=229 13% N=52 10% N=40 17% N=66 100% N=387
Word of mouth from friends, family or neighbors 14% N=56 41% N=162 42% N=165 4% N=14 100% N=397
Table 60: Question 29 - Excluding Don't Know Responses
How effective, if at all, are each of the following
communication tools for keeping informed of City activities?
Very
effective
Somewhat
effective
Somewhat
ineffective
Very
ineffective Total
The magazine About Town 31% N=103 55% N=180 5% N=18 9% N=28 100% N=329
The newsletter Edition: Edina 24% N=53 57% N=128 8% N=18 11% N=24 100% N=223
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 82
Table 61: Question 29 - Including Don't Know Responses
How effective, if at all, are each of the following
communication tools for keeping informed of City
activities?
Very
effective
Somewhat
effective
Somewhat
ineffective
Very
ineffective Don't know Total
The magazine About Town 26% N=103 45% N=180 4% N=18 7% N=28 18% N=70 100% N=399
The newsletter Edition: Edina 13% N=53 33% N=128 5% N=18 6% N=24 43% N=168 100% N=391
Table 62: Question 30
Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months? Percent Number
No 50% N=200
Yes 50% N=199
Total 100% N=399
Table 63: Question 31 - Excluding Don't Know Responses
Please rate the following aspects of the Edina website: Excellent Good Fair Poor Total
Appearance 27% N=55 58% N=117 13% N=27 2% N=4 100% N=203
Online information and services offered 22% N=45 59% N=120 17% N=34 2% N=4 100% N=203
Ease of navigation/ability to find information 17% N=34 39% N=79 35% N=71 10% N=20 100% N=203
Overall quality of the City of Edina website 19% N=38 57% N=115 22% N=45 3% N=6 100% N=203
Table 64: Question 31 - Including Don't Know Responses
Please rate the following aspects of the Edina website: Excellent Good Fair Poor Don't know Total
Appearance 27% N=55 57% N=117 13% N=27 2% N=4 1% N=3 100% N=206
Online information and services offered 22% N=45 58% N=120 16% N=34 2% N=4 1% N=3 100% N=205
Ease of navigation/ability to find information 16% N=34 39% N=79 34% N=71 10% N=20 1% N=3 100% N=206
Overall quality of the City of Edina website 18% N=38 56% N=115 22% N=45 3% N=6 2% N=3 100% N=206
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 83
Table 65: Question 32 - Excluding Don't Know Responses
Please rate your impression of City employees:
Not a
concern
Minor
concern
Moderate
concern
Major
concern Total
Feeling socially isolated or disconnected from others 74% N=296 15% N=62 7% N=28 4% N=16 100% N=403
Having access to health care 86% N=347 8% N=31 3% N=10 4% N=16 100% N=404
Being able to age in place (e.g., remain in your home as you
get older) 65% N=260 18% N=72 11% N=42 6% N=25 100% N=398
Running out of food before you had money to buy more 90% N=362 7% N=27 3% N=11 1% N=4 100% N=403
Having enough money to pay your rent or mortgage 77% N=307 14% N=56 5% N=19 4% N=17 100% N=399
Table 66: Question 32 - Including Don't Know Responses
Please rate your impression of City employees:
Not a
concern
Minor
concern
Moderate
concern
Major
concern
Don't
know Total
Feeling socially isolated or disconnected from
others 73% N=296 15% N=62 7% N=28 4% N=16 1% N=3 100% N=405
Having access to health care 85% N=347 8% N=31 3% N=10 4% N=16 0% N=2 100% N=406
Being able to age in place (e.g., remain in your home
as you get older) 64% N=260 18% N=72 10% N=42 6% N=25 2% N=8 100% N=406
Running out of food before you had money to buy
more 89% N=362 7% N=27 3% N=11 1% N=4 0% N=2 100% N=405
Having enough money to pay your rent or mortgage 76% N=307 14% N=56 5% N=19 4% N=17 1% N=5 100% N=404
Table 67: Question D1
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact
will be: Percent Number
Very positive 11% N=45
Somewhat positive 16% N=65
Neutral 57% N=230
Somewhat negative 15% N=59
Very negative 1% N=5
Total 100% N=404
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 84
Table 68: Question D2
What is your employment status? Percent Number
Working full time for pay 56% N=232
Working part time for pay 11% N=45
Unemployed, looking for paid work 1% N=5
Unemployed, not looking for paid work 3% N=12
Fully retired 28% N=117
Total 100% N=411
Table 69: Question D3
Do you work inside the boundaries of Edina? Percent Number
Yes, outside the home 25% N=97
No 51% N=201
Yes, from home 24% N=93
Total 100% N=391
Table 70: Question D4
How many years have you lived in Edina? Percent Number
Less than 2 years 14% N=56
2-5 years 17% N=70
6-10 years 15% N=61
11-20 years 20% N=81
More than 20 years 35% N=146
Total 100% N=414
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 85
Table 71: Question D5
Which best describes the building you live in? Percent Number
One family house detached from any other houses 56% N=233
Building with two or more homes (duplex, townhome, apartment or condominium) 41% N=171
Other 2% N=9
Total 100% N=413
Table 72: Question D6
Is this house or apartment... Percent Number
Rented 25% N=101
Owned 75% N=309
Total 100% N=410
Table 73: Question D7
About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property
insurance and homeowners' association [HOA] fees)? Percent Number
Less than $600 per month 4% N=17
$600 - $999 per month 9% N=35
$1,000 - $1,499 per month 21% N=81
$1,500 - $2,499 per month 33% N=130
$2,500 or more per month 33% N=130
Total 100% N=394
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 86
Table 74: Question D8
How much do you anticipate your household's total income before taxes will be for the current year? (Please include money from
all sources for all persons living in your household.) Percent Number
Less than $25,000 5% N=20
$25,000 to $49,999 16% N=60
$50,000 to $99,999 23% N=86
$100,000 to $149,999 15% N=55
$150,000 or more 42% N=157
Total 100% N=378
Table 75: Question D9
Do any children 17 or under live in your household? Percent Number
No 62% N=257
Yes 38% N=155
Total 100% N=412
Table 76: Question D10
Are you or any other members of your household aged 65 or older? Percent Number
No 63% N=259
Yes 37% N=151
Total 100% N=410
Table 77: Question D11
Do you speak a language other than English at home? Percent Number
No, English only 88% N=360
Yes 12% N=50
Total 100% N=410
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 87
Table 78: Question D11 - Yes, Which Language?
Yes, which language? Percent Number
Persian/Farsi 0% N=0
Vietnamese 0% N=0
Hmong 0% N=0
Spanish 24% N=12
Russian 10% N=5
Chinese 4% N=2
Korean 8% N=4
Other 53% N=26
Total 100% N=49
Respondents were given an opportunity to write-in an “other” response. Please see Appendix B: Verbatim Responses to Survey Questions for the verbatim responses.
Table 79: Question D12
Is English your first language? Percent Number
No 8% N=35
Yes 92% N=377
Total 100% N=411
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 88
Table 80: Question D13
What is your religious or spiritual identity? Percent Number
Christian 75% N=301
Spiritual, but no religious affiliation 9% N=35
No affiliation 7% N=26
Agnostic 4% N=17
Atheist 4% N=17
Jewish 3% N=11
Hindu 2% N=8
Muslim 1% N=3
Other (please specify) 0% N=2
Buddhist 0% N=1
Total may exceed 100% as respondents could select more than one answer.
Table 81: Question D14
Are you Spanish, Hispanic or Latino? Percent Number
No, not Spanish, Hispanic or Latino 97% N=388
Yes, I consider myself to be Spanish, Hispanic or Latino 3% N=12
Total 100% N=400
Table 82: Question D15
What is your race? Percent Number
American Indian or Alaskan Native 1% N=2
Asian, Asian Indian or Pacific Islander 5% N=20
Black or African American 4% N=15
White 91% N=361
Other 1% N=5
Total may exceed 100% as respondents could select more than one answer.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 89
Table 83: Question D16
What other races, if any, are represented in your home? Percent Number
American Indian or Alaskan Native 1% N=2
Asian, Asian Indian or Pacific Islander 10% N=28
Black or African American 4% N=11
White 86% N=229
Other 9% N=25
Total may exceed 100% as respondents could select more than one answer.
Table 84: Question D17
In which category is your age? Percent Number
18-24 years 4% N=15
25-34 years 14% N=57
35-44 years 17% N=71
45-54 years 20% N=81
55-64 years 13% N=54
65-74 years 14% N=56
75 years or older 19% N=77
Total 100% N=410
Table 85: Question D18
What is your gender/gender identity? Percent Number
Female 54% N=216
Male 46% N=185
Prefer to identify another way 1% N=3
Total 100% N=404
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 90
Appendix B: Verbatim Responses to Survey Questions Following are verbatim responses to open-ended questions on the survey. Because these responses were written by survey participants, they are presented here in verbatim form, including any typographical, grammar or other mistakes. Within each question the responses are in alphabetical order.
Question 4 (other): Why did you choose to live in Edina?
• 1st house.
• 1st Ring.
• A relief from living in downtown Minneapolis.
• Ability to walk everywhere.
• Apt. had amenities.
• Bus services.
• Condo availability.
• Edina is "head & shoulders superior" over other [?].
• EHA Hockey program
• Found house that met our needs.
• Found house we liked.
• Found house we liked.
• Friend lives here.
• Good services like snow plowing
• Good summer sports for kids to engage in.
• House available.
• liked the house
• Love interest lived here.
• Lower tax than Mpls. & excellent snow removal.
• Many friends live here.
• Moved from house & apt.
• Preferred condo.
• Property values.
• Quality to life access to all pts. city.
• Recommended.
• Reputation.
• Retirement home/ family.
• stumbled across a house I liked
• The condo, in which I live, is located in Edina.
• walkability and charming old houses
• Walkability to 50th & France.
• Walkability to grocery store, drugs store, library.
• Was easy to get around car, bus; bike walk.
• Youth sports.
Question 5: What one thing do you like most, if anything, about living in Edina?
• A great place to live and raise your kids.
• Access to all major roads.
• Access to health care and convenience to retail.
• Access to highways
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 91
• Access to Mpls.
• Access to trails, bike paths, and sidewalks
• Accessibility to hospitals, airport, shopping and entertainment. Not too far from downtown
Mpls and St. Paul.
• Accessibility.
• Accessibility.
• All of about in #4.
• All the parks excellent shopping.
• Amenities.
• Amount of nearby parks.
• As soon as I tell people I live in Edina, they automatically think I'm rich. (Not sure that it's
always a good thing.)
• Attractive community and great amenities.
• Attractive community.
• Attractive housing agent location with accessibility to major roads & freeways.
• Beautiful closely suburb.
• Beautiful neighborhood.
• Being proud to live here.
• Big yards, big trees, my house.
• Caring neighbors convenient location.
• Centennial lakes and Edinborough parks.
• Central location relative to Minneapolis/St. Paul
• Central location.
• Centrally located in the Metro; a great happy muddle between urban & suburban setting.
• City officials came about residents.
• City services are very good (e.g. plowing).
• City services, convenience to doctors, shopping, schools.
• Clean streets. Very good snow plowing.
• Clean, friendly & safe.
• Clean, great walking/ parks.
• Clean, quiet.
• Clean.
• Cleanest environment and very safest community.
• Cleanliness.
• Close access to services - shopping, theatre, medical
• Close proximity to "everything"!
• Close proximity to 494 as well as Minneapolis and good schools. It's comparable to the east
coast where I'm originally from and reputable area
• Close proximity to everything I like to do.
• Close to bus.
• Close to everything.
• Close to family.
• Close to medical facilities.
• Close to Mpls.
• Close to my family, airport, grocery shopping.
• Close to relatives.
• Close to shopping & doctors.
• Close to work.
• Comfortable.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 92
• Commitment to schools.
• Connection to everything.
• Convenience & Safety.
• Convenience .
• Convenience and number of amenities.
• Convenience close to mpls., easy to get to shopping, entertainment, etc.
• Convenience of all location let suburbs & downtown.
• Convenience of shopping and business and entertainment resources.
• Convenience of variety of activities - parks, trails, schools, shopping, dining.
• Convenience to everything.
• Convenience to Mpls. & St. Paul.
• Convenience to Mpls., St. Paul and suburbs.
• Convenience to other area i.e. uptown, downtown, lakes.
• Convenience to shopping & good reputation.
• Convenience to work.
• Convenience, proximity to services.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenience.
• Convenient
• Convenient access to entire metro area.
• Convenient for transportation shopping.
• Convenient in shopping/ medical help.
• Convenient location, well maintained homes, shopping areas.
• Convenient location.
• Convenient location.
• Convenient to a lot of things/ hospitals/ shipping/ yards/ schools.
• Convenient to everything I need.
• Convenient to everything needed.
• Convenient to freeways, shopping other amenities.
• Convenient.
• Diversity and affordable housing.
• Ease of access to multiple stores, services and other attractions in Twin Cities
• Ease of access to stores. Including good parking at stores.
• Ease of getting around.
• Ease of going to library, senior centers, stores.
• Ease of proximity to everything.
• Ease of shopping.
• Ease of transportation.
• Easy access to "whenever".
• Easy access to other areas.
• Easy access to shops/ restaurants/ recreation.
• Easy access to so many great resources.
• Easy to get around.
• Eating establishments.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 93
• Edina residents are proud of their community and are actively involved in keeping it a place
they are proud of.
• Edina, traditionally, has had good schools, neighborhoods, low taxes and efficient
government. This is why I chose to live in Edina. I fear that is about to change.
• Edina's excellent reputation.
• Education.
• Established community land locked with easy access to to any highway.
• Everything I need is here.
• Everything is nearby.
• Everything nearby.
• Excellent city services
• Excellent schools & the population which support them families, amenities etc.
• Family have lived here.
• Family nearby.
• Fast snow removal.
• Feel safe shopping close.
• Feeling that most functions in city are organized well run.
• First tier suburb - quick access to downtown Minneapolis.
• Friends.
• Going to the parks.
• Good environment so far!
• Good neighborhood great neighbors many close grocery stores Southdale & Galleria.
• Good reputation as a quality suburb & great schools, good access to highways & keeps taxes
down with innovative developments; like the industrial park.
• Good Reputation.
• Good schools
• Good schools with strong school/ community spirit.
• Good schools, close to everything, clean.
• good schools, safe, proximity to Mpls, Close to lakes
• Good schools.
• Good snow plowing.
• Great community.
• Great location and great public services.
• Great location easy access to many things (airport, health, shopping).
• Great location within Twin Cities.
• Great place to raise a family
• great schools
• Great schools & athletic teams but hearing reports of socialistic teaching.
• Great schools that are proximal to downtown Minneapolis
• Great schools.
• Great schools.
• Having grown up living in St. Paul, I regularly appreciate that my street is plowed when I
wake up in the morning.
• High quality community, safe, strong property values, good amenities.
• Homogeneity successful family people! High value housing!
• How centrally located it is?
• How easy it is to get to places & shopping options.
• how nice it is and how close I am to 90 % of what I need
• I am close to all things I need.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 94
• I feel safe.
• I grew up here and love the familiarity
• I haven't ever called 911 in the 11.5 years I have lived here and the streets are plowed
instantly.
• I like how close we are to downtown and the airport.
• I like the convince of Edina to the airport and also downtown Minneapolis.
• I like the walkability of Edina. We live near 50th and France and I enjoy being able to walk
to the grocery store, the movie theater, local restaurants, and the coffee shop.
• I love how safe of a community it is. I can go for a run and feel very safe.
• I love the excellent schools, but I fear they are starting to slip. I love the strong school and
community pride. I love the historical homes near 50th and France and how walkable
northeast Edina is.
• If is a safe place to learn
• In 1959 it was a different place.
• It has been HOME for over 60 yr.
• It is a very comfortable and safe suburb.
• It is easy to get to every place I want.
• It is my home +8yrs.
• It is oriented toward high achieving families with children.
• It's a close/ exit community.
• Its central to our needs.
• It's good opportunity for many.
• It's proximity to everything
• It's village atmosphere that is ideal for raising children.
• Just be here.
• Location
• Location
• Location Appreciation
• Location and access and upkeep of community.
• Location and beautiful outdoor spaces-parks, walking trails
• Location and things to do.
• Location close to everything
• Location close to highways & amenities.
• Location great snow removal.
• Location handy to grocery, church, pharmacy, hwys.
• Location in proximity to downtown, social activities.
• Location in the metro area.
• Location of what I need, within walking or very little driving distance.
• Location to downtown Mpls
• Location to Mpls.
• Location to rest of MPLS./ St. Paul.
• Location within the metro area
• Location within the metro area.
• Location, safety, maintenance of roads, parks etc.
• Location.
• Location.
• Location.
• Location.
• Location.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 95
• Location.
• Location.
• Location.
• Location.
• Many want to maintain class lines status quo.
• my neighborhood
• My neighbors are lovely lots of fun.
• My neighbors.
• My own condo.
• Nearness to downtown yet very safe
• neighbor and community
• Neighborhoods.
• Neighborliness.
• Neighbors keep their houses & yards in great repair & good.
• Nice city, good schools.
• Nice home that was affordable when we purchased it in 1995.
• No sidewalks and larger lot sizes.
• Not Mpls.
• Not much any more. To over built with Condos and Apartments. Hard to get around, all the
traffic calming jams up traffic. Edina hockey is good!
• Not much.
• Opportunities for children education, community, extra curricular activities, sports.
• Our location being able to walk to grocery store, Dry store, library, senior center, bank.
• Outstanding city services.
• Overall feeling of safe environment.
• Overall safety and quietness.
• Park systems.
• Parks trails hiking.
• Parks.
• Parks.
• Peaceful.
• People need their yards upgrade.
• People.
• People.
• Professional services offered.
• Proximity to activities/ entertainment.
• Proximity to airport and downtown
• Proximity to airport, shopping, and friends
• Proximity to city, airport, work
• Proximity to city, lakes w/ congestion and other problems of Mpls.
• Proximity to downtown, sand schools nice neighborhoods.
• Proximity to everything in the twin cities
• Proximity to freeways, shopping
• Proximity to many cities (downtown, EP, Bloomington)/ parks in summer.
• Proximity to Metro.
• Proximity to Minneapolis and St. Paul without the recurring problems of living in either of
those cities.
• Proximity to resources.
• Proximity to shopping, recreation, job opportunities.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 96
• Proximity to things of importance to us.
• Proximity to work, grocery stores, shopping, etc.
• Proximity to work, school.
• Proximity.
• Proximity.
• Public parks, investment in preserving the environment & its benefits.
• Public services and availability of private business.
• Public transportation clean & friendly community.
• Public transportation/ public parks (indoor & outdoor).
• Quality of environments.
• Quality of life.
• Quality of neighborhoods
• Quality of Public Schools.
• Quality of residents.
• Quality of schools. Our kids attend Highlands, attended and will attend Southview and
EHS. Highlands has been an exceptional school for teaching experience and commitment
our kids and the administration there is excellent as well.
• Quality of schools. Location. Safety. Stability.
• Respectable people and community.
• Response police, school, safety.
• Responsive snow plows & the trail for walking/ biking.
• Safe
• Safe and clean. Stay focuses on police, fire, water, streets. Keep taxes low.
• Safe city.
• safe community
• Safe community stores good schools.
• Safe community.
• Safe, good reads, good schools.
• Safe, low crime, clean.
• Safe.
• Safe.
• safety
• Safety
• Safety
• Safety & sense of community.
• Safety and good police department
• Safety and quality of living
• Safety and security of this community.
• Safety messing up the 54th/ Arden Pk. Area makes me really angry!!
• Safety of/from pesticides & herbicides at local park.
• Safety, snow plowing, bredesen park
• Safety.
• Safety.
• Safety.
• Safety.
• Safety.
• Safety.
• schools
• Schools
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 97
• Schools
• Schools
• Schools, city services.
• Schools, community.
• Schools.
• Schools.
• Se center, library, Jerry's grocery & hardware, Wells Fays because are all within a mile of
my house.
• Sense of community
• Sense of community.
• Sense of excellent community & opportunity,
• Services.
• Shopping.
• Short commute.
• Short travel to other parts of the twin cities.
• Sidewalks, ease getting around.
• Small community feel.
• Small town feel everyone connected.
• Solid residential neighborhood with good services.
• Some of safety. Kids can run 6 blocks in any direction, wrongful.
• Stable property values
• Strong city government/civil support for schools and infrastructure
• Taxes real estate.
• The access to walking trails, & that plans to have more trail are moving forward.
• The best things about Edina are the schools and proximity to the metro area in general.
• The city is well run at responsive to residents.
• The city is well taken care of, clean, well plowed in the winter, well maintained parks, etc.
• The cleanliness of the communities.
• The convenience of getting around, France Ave, parks, cleanliness.
• The convenience of many options for different things we need (ex. doctors, schools, service
stations).
• The ease of getting to most places in the Twin Cities within 30 mins.
• The ease of life: space, services, drive ability.
• The education system.
• The excellent restaurants.
• The green space- minnehaha creek, big trees, partnership with the Minnehaha Creek
watershed for sustainable environmental planning.
• The growth of the city.
• The location - close to downtown, the airport, and the lakes.
• The location and attractiveness of neighborhood. Ease of access to everything.
• The location. Easily access to downtown Minneapolis, shopping, and local restaurants
• The neighbors on my street
• The parks.
• the prestige that comes with living here
• The pride I feel when I tell people I live in Edina.
• The proximity of everything.
• The proximity to Minneapolis and the park system in the surrounding area. Ease of access
to downtown, airport, St. Paul. Centrally located.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 98
• The thing I like most is it is very central in location so to get anywhere in the twin's cities it
is not a far drive at all.
• The up best quality. Top notch schools. Educated populace.
• The upkeep of the city safety.
• The variety of trees here, so diverse.
• Too many high density buildings.
• Unique community.
• Upkeep of infrastructure.
• Upscale environment
• Very cleanest environmental.
• Very efficient city services.
• Very good first very Suburb of Minneapolis.
• Very hard to choose...neighborhood
• Very nice looking Love Centennial Lakes.
• Waking neighborhood walk to 50th & France.
• Walkability
• walkability
• Walkability. Lands just steps to my home.
• Walking paths & centennial lakes.
• Well plowed streets in winter!
• Well run city efficient glowing.
• Well thought out community living with great schools and excellent city services (snow
plowing, for example).
• When I first moved from Minneapolis I was thrilled that the streets We have an amazing
streets crew! I love our neighborhood.
• Wonderful community with a terrific reputation
• Wonderful location close to airport, shopping, restaurants and medical facilities staffed
with great doctors.
• Wonderful medical care in one location (near Southdale).
Question 6: What would you say is the most serious issue facing Edina at this time?
• ?
• [?] of affordable housing & overcrowding.
• 1. The building of too many apartments in one condensed area, causing France ave to be a
complete mess and overcrowded. 2. Edina housing is not affordable.
• A city government that wants to over develop! Density. High taxes, subsidies for housing.
• A growing problem of development and traffic issues.
• Activist City Government and declining schools due to weak super intended & activism.
• Affordability for aging seniors & low mid income citizens.
• Affordable housing (and putting small business out of business for luxury housing).
• Affordable housing and tax rates--too many referenda.
• Affordable housing for all.
• Affordable housing for disadvantages.
• Affordable housing for retires w/ pets (non rental).
• Affordable housing for young families that allow for a more diverse population.
• Affordable housing,
• Affordable housing.
• Affordable housing.
• Affordable housing.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 99
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing.
• Affordable housing. People who work in Edina cannot afford to live in Edina.
• Aging population resistant to change
• Air Plane Noise.
• Apartments going up be nice to see condos being built.
• Approp. Zoning of increased housing.
• Becoming overbuilt, e.g., 50/ france.
• Becoming too much like Minneapolis (taxes, socialism, crime).
• Being on top of role of development & keeping schools top mottos.
• Bikes do not follow traffic laws!
• Building & expanding within a long range plan & affordable, retaining of excellence.
• Building decisions.
• Building heights/ Mayor & City Manager who don't care about employees & average
resident only look @ people with $$$$.
• Building too may apartments.
• Busy streets France & Xerxes.
• Changing from the peacefulness of a village to an urban setting.
• Changing neighborhoods with costly housing.
• Changing the orientation to low achieving people .Over building/ over population.
• City council making decisions without resident input. (Ex: Water treatment plant on
70th/Antrim area.)
• City government spending and staff growth
• City planning need addressing. Ex southdale area.
• City planning.
• Climate change.
• Closing or facing Southale Mall if closes Edina goes down from excellent suburb. Losing
Southdale. Need S.dale Mall. A mall makes an attractive or excellent suburb.
• Condo/ apt. buildings.
• Congestion during rush hour, streets being used as alternative to highway (McCauley Trail)
Lack of sidewalks in SW Edina
• Congestion.
• Congestion.
• Congestion.
• Congestion.
• Congestion.
• Congestion.
• Congestion.
• Continue construction.
• Cost of living rent prices have shot up astronomically.
• Crime and high cost of living
• Crime around Southdale area.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 100
• Crime is increasing.
• Crowded roads.
• Dangerous conditions for pedestrians. Cars seem to think they have right of way even
through France Ave's crosswalks. Traffic police are letting us down.
• Dangerous traffic at 50th and France and intersection at 65th and France (always an
accident of near miss!)
• Declining schools & jobs leaving Minnesota.
• Degradation of public school curriculum.
• Density of housing units being built.
• Density overbuilt. Character change.
• Developers.
• Developers/ development and the indignation to give them what they want.
• Development (housing) and transit.
• development balance - We are not as diverse as I believe we should be
• Development finding the right balance.
• Development for sake of development. There has been loss of providing community
opportunities as everything must pay for its self. Bigger is not always better. The mayor
and city council continue to push for development to increase the tax base. Why does the
tax base need to be increased when you keep cutting programs if they can't pay for
themselves. The community keeps trying to vote in members of the city council that are
cautious to development only to have their voices minimized and they leave council in
frustration. Another frustration is if you were not raised in Edina your voice is not heard
or counted.
• Diversity and inclusion
• Diversity need for it it's getting better.
• Diversity.
• Diversity.
• Divided constituencies on the very issues addressed so far in this questionnaire, specifically
pros and cons of density development.
• Don't know.
• Edina high school decline!!
• Edina needs to improve its urban environments and walk-ability. Investments should be
made in 50th and France and the Southdale area to make them more pedestrian friendly.
We cannot compete with communities like Wayzata without improving these areas and
getting some quality restaurant/retail to move in.
• Edina Schools are becoming a laughing stock
• Education budget for additional families of multi-housing complexes
• Education sensing a decline in quality.
• Education system is in decline due to liberal agendas. Also, over building of multi-family
housing.
• Escalation of fanciness and impact on property taxes.
• Excessive density including traffic and housing.
• Exclusivity.
• Expansion of apartments condos etc
• Expansion of undeveloped land; teardowns.
• Expense.
• Expensive not affordable.
• Expensive to live here with high taxes, especially with all the big houses coming into make
it unaffordable place to live for non wealthy folks.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 101
• Expensive.
• Families/home owners keeping their homes in a good shape.
• Fast paced Southdale area construction.
• Fear of change, some are unwilling to learn and open their hearts to see others as equal
human beings.
• France Ave Traffic.
• From what I have heard, the Edina school system isn't doing as well as it once was and has
fallen to a lot of politics, which I don't think there should be a political agenda in schools. I
did not attend Edina Public schools so I do not have first hand experience.
• Further growth of apts. & multi family living quarters horrible.
• Future development especially commercial.
• Great neighborhoods, schools, community, police etc.
• Green space is being swallowed by apartments & losing community living.
• Growing petty crime in the Chowen Park neighborhood, and the weak response by police.
• Growing too fast too much development.
• Growth & redevelopment.
• Growth of large condos and taller buildings and the traffic and congestion associated with
the growth.
• growth of the community- are the schools built to accommodate all of the people?
• Growth/ analysis to that issue.
• Growth/ declining school system.
• Growth: I'm hoping the traffic does not become a problem.
• Have more diversity and more unique restaurants
• Heavy traffic transportation.
• Heavy traffic.
• High density building= increasing transportation issues.
• High priced housing for seniors, too many humongous houses on small lots.
• High rent prices for apartment living.
• High rents option for housing animals without lease.
• High taxes and traffic on streets.
• Home tear downs, multiple apt. complexes, affordable housing.
• Horrible city government working w/ builders to overbuild ugly building by Southdale,
50th/ France.
• Horrible traffic on hwy. 62.
• House/ car break ins. Schools issues close 2nd.
• Housing affordability
• Housing is not affordable to seniors.
• housing prices are out of control east of hwy 100; people divided on mass housing and
construction;
• Housing too many ugly apartments being built. Too much section 8
• Housing.
• How much building density and height to allow.
• Hwy. 62 @ just how.
• I am concerned about the future of Southdale.
• I can't say any serious issue but the usual -high cost of living in a middle class
neighborhood with reputable school district
• I can't think of anything.
• I don't know.
• I don't see any serious issue. The city is well run. The property values are increasing.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 102
• I see city government straying from its traditional responsibilities: fire, police, roads, etc.
and drifting toward a social agenda. It will require strong leadership to stay focused on the
responsibilities of city government. I do not want to be lectured to by city officials as they
pay obiesance to big city social agendas. I see Edina schools losing its focus on traditional
education and drifting in the same direction. The ultimate consequence if this trend
continues will be a community with all of the problems of Minneapolis. I am watching these
trends closely. My goal is to stay ahead of the trend and sell my home if Edina is lead off the
rails by city government.
• I think Edina is very snobbish.
• I think the development of the Southdale area. It's transitioning from a strip mall retail
mecca into it's own little mini 'downtown' vibe. I think it has the potential to be it's own
50th and France, and I hope it achieves that goal. I don't want it to remain just a strip mall
area.
• I think the Edina education system is in serious trouble. The school administration, with
support from the school board and the city council, appears to care more about righting
perceived racial wrongs than educating our children. The English department at the high
school makes white children (especially males) feel like they are bad people based on the
color of their skin. This is terrible. I know there is a mass exodus of kids from Edina
schools, which will make the problem worse. The city of Edina must return to a focus on
educating our children. No child should know the political viewpoint of their teacher. And
no child should be made to feel bad about their skin color.
• i wish my neighborhood (PResidents) was part of the school district
• Image of wealthy snobs.
• In our sector, too many high rise buildings and the accompanying infrastructure costs
• Inclusiveness.
• Income inequality.
• Increase in high rises, unaffordable rent.
• Increased density/ traffic.
• Increasing crime, doesn't feel as safe as it used to.
• Increasing taxes & traffic (steadily increasing).
• Infrastructure.
• Keeping quality of schools up, keeping green space.
• lack of affordable housing, not just for poorer people, which is a serious issue, but
increasingly for upper middle income folks too.
• Lack of comprehensive plannings for new developments especially on France Avenue.
• Lack of condominiums in the $400,000 to $500,000 range.
• Lack of consideration for others by residents and visitors in terms of personal appearance.
They make themselves ugly instead of trying to improve their overall appearance.
• Lack of diversity
• lack of diversity
• Lack of diversity.
• Lack of diversity.
• Lack of public transit options
• Lack of public transportation.
• Learning how to share this community with those who need affordable housing.
• Learning to embrace increase in diversity.
• Lot of development, maybe too much too fast
• Low income housing.
• Maintaining good schools should be top priority, quality is declining.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 103
• Maintaining High education K 12 standards.
• Maintaining high standards for school district.
• Maintaining retail shopping opportunities.
• Managing all the rapidly growing new residential and commercial development.
• Managing growth and maintaining excellence in schools
• More trees please!!! More green natural spaces.
• Multi-Tenant Housing development. Too much, too soon. Driving tremendous traffic
congestion.
• n/a
• N/A.
• Need for affordable housing, ethnic diversity.
• Need more diversity.
• No city center and general lack of vision/cohesiveness on civic planning
• NONE.
• Not good planning too many bldgs.
• Not sure.
• nothing I can think of
• Nothing stands out
• Nothing.
• Number of apartments going up
• Our greatest threat is our slipping public schools. People are starting to pick places like
Orono, Wayzata, and Minnetonka over Edina because they think the schools are better. We
also lack a large indoor aquatic/community center, which makes other towns more
appealing. Lastly, the threat to Edina is the same threat facing all of Minnesota- well paying
corporate jobs are leaving the state because of our horrendous tax burden here.
• Oven building increased traffic congestion overall destruction of what made Edina so [?].
• Over building
• Over building apartments.
• Over building apts. 50th and France, Southdale.
• Over building condos/ apartment.
• Over building development.
• Over building large pt. building not considering traffic & parking & roads.
• Over building of apartment & transportation congesting.
• Over building of cheap apartment complexes/fleeting trend for 'mixed-use'
• Over building of homes/ apartments/ condos.
• Over building of major travel corridors.
• Over building too many buildings.
• Over building!! Too many multi family units! Not enough infrastructure and road system
cannot handle more traffic especially with emphasis on bikes! Roads should be for those
who pay license & gas taxes.
• Over building, traffic from all the new condos/ apt.
• Over building.
• Over building.
• Over building.
• Over building.
• Over building.
• Over built with apartments, condos, disruption of businesses.
• Over crowding.
• Over crowding.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 104
• Over developing 50th France area & LID.
• Over developing multi family housing
• over development
• over development
• Over development & loss of "small town" feel.
• Over development creating traffic and density issues.
• Over development! Density!
• Over development, density.
• Over development, too many new high rises.
• Over development.
• Over development.
• Over development.
• Over development.
• over development. Particularly rentals.
• Over populated!! Traffic is becoming a problem!!
• Overbuilding by far, difficult commuting due to traffic.
• Overbuilding for lot size, buildings with horrible parking.
• Overbuilding in several key areas of the city, with resulting traffic congestion and potential
other problems.
• Overbuilding of apartments complexes.
• Overbuilding of million dollar plus homes if we hit economic downturn, our tax base in
increasingly only younger middle cass people can no longer afford to buy here
• Overbuilding.
• Overcrowding in schools.
• Overcrowding potential from current multi unit development.
• Overdevelopment
• Overly construction.
• Physical safety near highways. In many places there must be sauna walls, if a car hits i.e.
there is little protection.
• Police & residents relations could be better. Peace officers are better.
• police harassing highs school kids they think are bad. They pulled my son out of school and
came to our house thinking he would tell on other kids..... Give them something of value to
do. Otherwise the divide at schools racial, democratic vs republican....
• Population density.
• Population density/ new apartment buildings.
• Potential increased density.
• Potential paucity of schools given the marked expansion of multi unit housing.
• Property taxes on homes, lack of enforcement of driving laws.
• Property Taxes; Traffic on local roads to circumvent highways (66th street)
• Proposed high density large complexes.
• Providing life cycle housing that is affordable.
• Quality of roads.
• Race and diversity
• Racial and economic equity. I'm a new resident and have been very turned off by the
community attitude of thinly veiled racism. If we leave Edina, it will be in a big part to the
unwelcome attitude towards racial, ethnic and economic diversity.
• Racism dealing with change in Edina.
• Racism.
• Rants may get too high.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 105
• Rapid over growth of area.
• Re building infrastructure.
• Really need to decrease % of tax.
• Recent crime such as Walgreens robbery and Target sexual offender arrest.
• Redevelopment.
• Reputation as unwelcoming due to elitism.
• Rising taxes, education funding gap pushed onto residents.
• Rising Taxes.
• Roads after winter.
• Roads can't support all the new multifamily housing units.
• Runaway construction too much of it.
• Safely neighborhood.
• School boundaries if I live in Edina, my kids should go to Edina schools, not Hopkins, etc.
• School reputation
• School school board & overcrowding City Council!
• School system seems to be morning away from solid basic education.
• Schools are going downhill based on the liberal agenda that has allowed to permeate our
community
• Schools.
• Shortage of affordable housing and lack of overall diversity
• Should increse more security
• Sidewalks on York too close to traffic lanes scary and unsafe.
• Snow birds getting them to return to MN.
• Snow plow only in main roads & drivers not stopping at roundabouts.
• Some roads in Edina are not in good shape.
• Street congestion.
• Taxes too high!
• Tear downs and building homes too large for lot and surrounding neighborhood - little
available affordable housing
• Tear downs/ overbuilding w/out concern for future traffic patterns.
• The change in housing.
• The city won't listen to residents and is over building.
• The Council's desire to overbuild and overdevelop while linking that desire to the affordable
housing fallacy. There is plenty of affordable housing in nearby suburbs.
• The debacle known as the "lid".
• The development of affordable housing for low-income people
• The direction of Edina public schools & the activist agenda.
• The Edina Council does not listen to residents.
• The increase in large apartment/condo buildings. Our concern is about the strain on
infrastructure and quality of life due to increase population density.
• The influx of non resident students into the school system along w/ the drug use increase in
schools.
• The Mayor, over development, traffic, safety.
• The public schools and Arden park
• The road and highway need to redesign for merge. Not too shortest merge.
• The transformation of southeastern Edina into a big box, strip mall paradise.
• The water seems hard/ only at my place off 169 & my mains place off York.
• Time to change road to adjust to traffic.
• Too liberal schools.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 106
• Too many apartment buildings being built resulting in heavy traffic and congestion.
• Too many apartments low income housing.
• Too many apartments out of control spending York France 66th 76th!!! Need affordable
condos.
• Too many big tall building being built no parking at 50th & France.
• too many condo/apartment high rises; Southdale?
• Too many condos being built road overcrowded.
• Too many 'feel good' initiatives by the City Council. Bike lanes when roads need repair,
Hwy. 100 Lid initiative, emphasis on apt. and multi-family vs. single family homes.
• Too many high rises, so many bike lanes there isn't room for cars (Vernon Ave). Things like
the lid= bad idea!
• Too many high rises.
• Too many new apartment projects.
• Too many projects that are focused on things other than the community and the benefit of
all families in Edina. Cost of living is increasing too rapidly.
• Too many rental properties. Not enough affordable (< $400K) one level housing for elderly
residents that allow pets.
• Too many taxes.
• too much building and expansion. Stop putting housing developments everywhere!
• Too much building of large house or small lots.
• Too much building! I can't stand all these high rises going up. The traffic will cause us to
move. I can't believe we are letting this happen. You have not asked the community. The
schools are getting really sketchy too. I'm lucky to have kids that are good students but I see
a lot of people leaving the school district for private schools that meet their kids' needs.
Stop making the schools so fancy and start making them better within.
• Too much building? Also: ultra conservatives denigrating high school.
• Too much construction going on/ too many buildings going up.
• Too much impact on longtime residents with talk of Dan Patch Passenger Rail
Development, sidewalks being added that older residents will have to keep clean daily the
winter etc.
• Traffic
• Traffic (cars) congestion.
• Traffic call MSP, not just Edina.
• Traffic congestion and excessive densification.
• Traffic from overbuilding apartments/ condos.
• Traffic in shaping areas Southdale, Galleria, target etc.
• Traffic on 169.
• Traffic on France Ave.
• Traffic over building.
• Traffic problems relative to over development in greater Southdale area.
• Traffic where I live.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
• Traffic.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 107
• Traffic.
• Traffic.
• Traffic. Traffic on 50th is ridiculous and there are too many cars that cut through Country
Club neighborhood to get around. 50th and France traffic needs to be dealt with.
• transient crime
• Transit & openness.
• Ultra rich & the rest of us.
• unknown
• Unknown.
• Unsafe walking many cars and no sidewalks on most streets.
• Upgrading & repairing streets, distracted driving.
• Upgrading existing infrastructure
• Upscale neighborhood proximity to everything.
• Urbanization along France Ave neighborhood's school. District roods can't support all the
additional residents.
• Very many people (mostly foreign) moving into Edina. Edina has very many apts. here.
• Walkability.
• Want more community feel for adults.
• Water quality.
• Way to much large high density living construction. Bikes lanes instead of more car lanes.
Trying to spend tax payer money on sustainable green buildings. I don't think our city
managers get it, it's not their money!
• Wish there were curb & gutter on many streets.
Question 15 (other): Which of the following departments have you had contact with in
the past 12 months by email, phone or in person?
• Ambulance.
• Early voting.
• Election Judge.
• Elections
• Mayor is great!
• Tax filing.
• Voting trees.
• Voting.
Question 19: If you feel things are on the wrong track, why?
• 1. As mentioned above, I think the Edina public schools are on the wrong track. See above
for details. 2. The Edina City Council does not appear to listen to its residents about the
development issues in the city. There has been extreme opposition on the 'Lid' project by
the community, but the city council appears to ignore its constituents. I know this issue has
been tabled for now. But with the level of opposition, I don't understand why it got so far
(including the amount of funds expended on plans). 3. The traffic in east Edina is horrible.
There is literally stopped traffic every day when you head down 50th street during rush
hour. And yet the city council approved a HUGE development at 50th and France. I
believe the building required a deviation from the city's master plan and may have needed a
variance from the zoning code. And I live about 3-4 blocks away and I never heard of this
development until after it was approved. This will create a material increase in traffic,
which is already horrible. The city council needs to involve the affected neighborhoods
when it considers these projects. The elected representatives of the city need to LISTEN to
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 108
their constituents and STOP attempting to implement their own PERSONAL agenda that is
inconsistent with the will of the residents of the city.
• Activist govt and school bears.
• Character of neighborhoods decline with tear downs.
• City government is trying to fundamentally change. Edina from prosperous families to
subsidized apartment dwellers.
• City has very little concern for long time residents push seems to be for you have residents
before the long time loyal residents are reason to leave.
• City leadership listens to residents extensively, but they don't seem to hear anything that is
inconsistent with their views. Many are concerned that city leadership and staff are
unresponsive to residents on broader issues, and specific issues that a resident may need
addressed. Staff don't consistently seem to view the residents as a customer.
• City srvcs. are great. Please no need to increase taxes!
• City trying to do much. Let the housing market work. No subsidized housing! Support
police not racial activists! Focus on families to high quality of life!
• Condo/ Apartment development. Edina Schools
• Congestion are over. Over building apts.
• Continued failure to truly address resident concerns; failure to evenly enforce ordinances;
racial bias continues.
• Convene regarding density i.e. Hwy. 100 & Vernon France Ave 70 78th.
• Declining school quality.
• Density housing is wrong for Edina. Loss of set backs on new commercial & apartments
developments is wrong. Reduced Parking requirements for new commercial development is
wrong.
• Development commercial & residential.
• Don't focus on low income housing. Just build and allow market to control.
• Don't increase tax % too much.
• Don't like to listen to average citizen only listen to big $$$$ or golf buddies.
• Don't put the new water treatment & coat on Dublin Road Not FAIR TO THE
NEIGHBORHOOD.
• Don't want additional development on 50th/ Vernon.
• Don't want to face reality of more people. Need more density but not just in form of rental
property. No sense of ownership/ community.
• Dropping task force that sought to address police relations; no district bus system for the
Que Tal language program. Little action to improve racial equality.
• Edina is too congested with far too many apartment buildings, etc. Creating heavy traffic in
the Southdale area and 50th and France.
• Edina residents understand that they must pay a premium for the extraordinary services
offered. Residents want amazing police/fire/ems with the best equipment, so we pay a
premium. We want prompt, reliable plowing, so we pay accordingly. We want the best
public schools, so we pay the cost. I worked very hard so that I could afford to live in this
great community. It didn't happen overnight and nobody gave it to me. The city needs to
stop with the idea that everyone is equal and that everyone has the right to be an Edina
resident. Everyone is not equal and being an Edina resident is not a right. The city does not
need to provide access to everyone in the world, they just need to provide equal opportunity
for that access. Stop manufacturing issues by obsessing over resident skin color, income,
ethnicity, sexual orientation, and religion. Serve taxpaying residents, provide services to
taxpaying residents, cater to taxpaying residents. Take the social justice issues to
Minneapolis instead so that city can continue to be driven into the ground.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 109
• Edina schools are not where they should be.
• Education is in decline and too much development
• Excessive development.
• France Ave & York/ [?] are being overbuilt. The roadways haven't been bettered to cope
with 1000's more residents living in the new apts. & condos plus additional commercial
areas being developed. BUILD UP WEST EDINA!!
• High density is being pushed down our throats do not listen to our needs or wants
• Homes torn down and huge excessive homes built.
• I am concerned about S'dale. I do not know what plans the city has for S'dale's future.
• I am very concerned about the development/ tear downs and adverse effects on innocent
neighbor who then have their hands tied or have to spend lots of money for a fix.
• I feel there is too much over building.
• I think we are over building apartments: condos. Edina is starting to look like uptown. Not
the town I fell in love with.
• Increased cost of living.
• Insatiable desire to ramp development with little apparent focus on limiting staff and
spending growth in spite of the higher tax revenues from the very development the city
embraces. The old line of comparing our taxes on a rate of property value basis to other
cities doesn't hold, because our property values are so much higher. I'd like to see staffing
and spend comparisons to other cities on a per capita basis. I'm guessing that would show a
different story than the one touted by city leaders.
• Issues with increased density.
• It seems the Edina City Council is heading in a 'polictically correct' direction instead of 'in
Edina's best interest' direction. There is too much emphasis on adding multi-family
dwellings and allowing contractors to 'buy their way' out of current zoning laws. Look at
the Parklawn Avenue area to see how multi family housing is failing our city. We do not
have enough law enforcement personnel to continue adding these problem areas to our city.
• Keep Edina as a suburb not a increasing density city.
• Lack of affordable housing too much density at 50th & France.
• Lid, affordable housing, bike lanes, traffic & congestion.
• Little confidence in decision makers.
• Losing "small town" atmosphere with big tall building no parks.
• Losing green/ trees! Please replace more lost green/ trees!!
• Loving to develop city to unsustainable levels.
• Need affordable housing options for downsizing seniors.
• Need more affordable housing too many forever
• Need to expand be more welcoming to diverse cultures.
• No proper planning in development, not listening to local residents.
• Not enough affordable housing, over building large apt. complexes.
• Over building density, style and materials allowed on new structures.
• Over building in already high density areas.
• Over building of apartments and condos.
• Over building too many condos neighborhoods destroyed no regard for longtime residents.
• Over building, creating traffic.
• Over building.
• Over building.
• Over building/ programming/ density.
• Over commercial building with no regard to residents. STREET/ TRAFFIC congestion.
• Over development & building. Poor job of preserving neighborhoods.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 110
• Over development & residential zoning.
• Over development an France, Constant 'rebuilds' of older homes are "pricing out" the
middle class.
• Over development causing traffic problems; no neighborhood traffic enforcement.
• Over development of housing in Southdale and 50th and France area without adding
parking/road changes. Also Valley View and Wooddale area seems to be stitched together
without consistency--what is it residential/retail/single family neighborhood/office space-
not a destination one goes to but passes by and might stop.
• Overbuilding lack of integrity on expansion future to consider parking/ congestion
problems etc.
• Overbuilding of condos & apts. Increase traffic around scottsdale area.
• Overbuilding with very poor parking.
• Overcrowding will change Edina significantly..
• Plans for development negatively effect the current neighborhoods. Not enough input. City
just plowing.
• Please see my comments above. Edina government has become bore with providing
traditional city services and now wants to experiment with its social agenda.
• Question zoning & development process.
• Race relations need to improve
• Roads congestion needs work.
• Schools are crowded, student to teacher ratio is high, spending on school athletic facilities,
people making decisions about public education don't have kids using public ed.
• Schools are going downhill. Liberal agenda is going to allow for overcrowding
• Schools are in rapid decline, proposed development over Hwy 100 without including citizen
feedback are just two of many examples of how City leaders are acting for themselves rather
than the community.
• Schools!
• Some of the changes being considered negatively impact the quality of life for me.
• Support of over development i.e. high rise.
• Terrible communication w/ residents regarding development 50th France, Southdale. The
worst City Mgr. & City Council in TC area.
• The building of mass housing is out of control. That building next to Jerry's is hideous and
will cause horrible traffic. Now your going to overbuild at Cahill. I can't believe the city is
doing this and doing it so quickly and recklessly.
• The building of more residences brings more traffic to main thorough fates... 50th St,
France Ave, York.
• The cty. is geared to apartment living & losing community.
• The LID project is unnecessary & over development of 50th France.
• The love affair with high rise apartments with "multi vsc retail" needs to be resigned in.
• The more money you have the more say you have.
• The way are tax money is being spent is frivolous and not well communicated until projects
are already underway. The reputation of the school system has gone down drematically
since we moved here.
• To many cannot (residential) project's feels like you are taking away all the land.
• Too many apartments being built.
• Too many apartments being built. Need medium priced condos. York France 66th 76th.
This area is over built & ugly (apts.)
• Too many apartments going up. Poor water minerals.
• Too many apartments.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 111
• Too many apts. not enough condo's allowing pets.
• Too many building (apartment etc.) concentrated in Southdale/ York area. Traffic &
parking unit tolerate it. Public Transportation is inadequate.
• Too many condos. Intro structure not built for this.
• Too many large bldgs.
• Too many large condo/ apts.
• Too many luxury rentals; not enough affordable housing.
• Too many new apts.
• Too many ugly high density apt. Bldgs. York & France 66th 76th need affordable condos.
• Too much apartment building.
• Too much apt., hotels.
• Too much bldg., no affordable housing, more traffic.
• too much building & traffic congestion. Losing our community feel.
• Too much building increasing density congestion.
• Too much condo & apt. building hurting small business and residential.
• Too much construction with a lot of new buildings invading Edina.
• Too much construction.
• Too much construction.
• Too much development (high density).
• Too much development streets cannot handle more residents!
• Too much high density development.
• Too much high rise development on borders of Greater Southdale area.
• Too much improving too big an impact on property taxes.
• Too much increase in density for already crowded roads.
• Too much new construction too high taxes.
• Too much over building!
• Too much push to develop.
• TRAFFIC - TOO MANY BIKE LANES, lack of traffic enforcement OVER DEVELOPMENT -
ruining the 'suburban feel' Lack of property ordinance enforcement - RV's commercial
vehicles, and boats in driveways
• Using city funds TIF for commercial development decreasing exclusivity.
• Way to much high density Condo building. Too many bike lanes and not enough two lane
roads. To concerned that everyone has a right to live in Edina, no one gave me a house in
Edina when I moved here 18 years ago. Spending too many tax payer dollars on sustainable
buildings and park developments. Growing city government at to fast a pace.
• Way too many fancy housing not affordable at all. very difficult to rent or buy. Good open
spaces are covered up.
• We are not listened to with concerns.
• While change is typically good the current level of change is changing the fell of community.
We replacing middle class families with the very wealthy. This only reenforcing the cake
eater stereotype. In our view things started to go wrong when the current city manager was
hired. He needs to be replaced. The city is not a for profit company.
• Worried our schools are slipping schools are the main reason to live in Edina.
• Worried that our schools are slipping and we are losing the academic excellence we were
once known for. We are also so focused on packing more and more people into Edina, and
this will further hurt the schools.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 112
Question 20: If you don’t think you could have a say about the way things are run in
this community, why?
• All the new buildings, high rises, etc.
• As mentioned above, the 'Lid' project and the huge building development at 50th and
France, plus the opposition that parents with children in the Edina Public Schools have
faced when trying to raise concerns about the politics in our classrooms, leads me to believe
that our elected representatives are not interested in listening to the community.
• Because I'm not a left-leaning liberal democrat. These days, anyone who criticizes social
welfare programs is labeled as a racist.
• Big money buys the votes.
• Can't be heard I have tried.
• City Council & City Mgr. have ruined the look of the city. The City Govt. Continually failed
to apprise citizenry of upcoming developments. Citizens do not want 50th/ France/
Southdale developed.
• City council doesn't listen to residents' concerns and follow their own agenda
• City council members don't make efforts to get input.
• City Council seems unresponsive to residents and too pro development
• City government has a predetermined agenda to subsidize high density development and
bring in 1200+ & units subsidized apartments.
• City has not been transparent and has not listened to its residents. Do as they want.
• City has not done a good job of getting answers back to me.
• City leaders do what they want and citizens have no say.
• decisions seem to be made without public input. Fred Richards golf course for example.
And all the building of housing, way too much.
• Developers are listened to.
• Do not feel City Council listens to residents.
• Don't think Gov./City Council listens, except to their own agenda.
• Even when community surveys are taken, they are overruled by the City Council.
• Forum date/times are not provided in advance to plan on attendance.
• Friends go to county meetings give input no response.
• Goes in one ear & out the other to often.
• Ha! I don't think anyone listens to one resident
• Have already been shot down by city council.
• Have signed numerous petitions and city government repeatedly hides and will not face the
issues head on.
• Have tried & it is very hard to get the City Council & Mayor to see a point of view different
than theirs.
• Have tried with no success.
• Have tried, deaf ears.
• Have tried, voice goes unheard.
• Hell bent on growth at cost of quality of life.
• I am not aware of the forums for collecting community feedback and input
• I am way too old.
• I believe that Edina is "clique" driven, if you aren't part of the "old" or "traditional". Edina
crowd, it's tough to break through.
• I can speak but many at the city have an agenda, to turn Edina into Richfield cheaper,
denser, busier. Keep Edina on top!
• I could have a say but it would not matter it's a statistical fact.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 113
• I don't think the city really listens to its residents. They proceed with their own agenda.
• I feel that in order to have a motion passed, you need to have someone who is currently part
of the government. I feel that even if I had a group ready to go, it would still be very difficult
to pass anything, as I feel that those in government positions have already made up their
mind on most items.
• I feel the home builders run this city. Homes built too large for the size of lot. It's all.
• I have attended meetings where the city officials seem to have made up their minds already.
Also strong resident groups who oppose services as public transportation and affordable
housing.
• I have tried on at least 3 occasions and have not received the courtesy of consideration.
• I have witnessed residents attempting to have a say and being given "lip service" (at City
forums).
• I know of neighborhoods who have opposed building changes & voices were ignored.
• I'm not given the chance to participate
• It is clear the city does what it wants.
• It seems that the City Council has pretty much made up their minds about projects before
they seek input from residents.
• I've tried & city staff/ council don't respond.
• Mayor & city council do their own thing.
• Mayor & City Council do what they want regardless of what town residents think.
• Mayor has his own agenda...
• Most decision are already made before reaching out for input from residents.
• Most people in office (including schools) are more concerned with pushing their agenda
than supporting health of whole community.
• No aren't listened to planning commission does not have regard for the resident only
commercial progress.
• No one really listens.
• Not welcomed, decisions predetermined before many city council meetings.
• Only option I'm aware of is City Council & they seem to be closed to new ideas.
• People say things and the city planners don't care and don't listen. We need a new city
planner. This isn't Eden Prairie
• People trying to make change are not heard or needed.
• Processes are obscure to ordinary residents; very poor info. below from city; citizen input
not taken seriously.
• Read estate development are occurring rapidly.
• Road construction/ re build. Projects were poorly managed.
• See #19, also major start time change was opposed by most people w/ kids in public school.
Favoritism shown toward Normandale & OLG.
• See above.
• See q 21 below, it is not city city govt job to "create". City gov't is developing an activist
agenda
• Staff seems to have predetermined course, rarely respond to public input, few loud
residents vs. surveying most when I see cars pulled over, it seems to mostly be minority
drivers, a family was pulled over and treated very disrespectfully.
• The big developers (apts.) Get whatever they want in variances. The mayor & council do not
represent the average person.
• The city manager and the mayor really want to change Edina, they don't care what anyone
says.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 114
• The city will do what is in their financial best interest, including adding more housing for
property taxes.
• The community has been quite vocal they do not want 'lids' over highways but we noticed
that a 'lid' is being proposed again in the Southdale area plan.
• The Council decides.
• The major & board won't listen.
• The Mayor has built all these apts. & hotels and we don't know that he does w/ all the
money from the taxes he's pulling in. My property taxes up $25000 this year!
• They don't listen to those who did not want so much urbanization.
• Things seem geared toward development above all. Big money seems to rule.
• Too inclusive a group that make decisions.
• Too many cooks in the kitchen in Edina.
• Tried that city doesn't listen.
• Unless a large, very vocal group opposes a project, the city approves it, often in spite of
zoning ordinances.
• We and many others try but City Planner, Mayor & City Manager do what they want to.
• We have tried and not been heard re: narrowing street.
• We select ADM to make decisions.
• We tried to stop our streets from getting repaved. We learned we were a 'FILLER' job to
keep your employees busy. The streets didn't need done. THEY WERE DONE.
• We try to state our opinions & feel that we are not heard Council has already made up their
minds.
• Why have zoning rules if every blg. Apt developer gets a variance.
Question d11: (If respondent speaks a language(s) other than English at home) –
Which language?
• American Sign Language (ASL).
• ASL (American Sign Language).
• Dutch.
• French
• French & Lingala.
• French german.
• French.
• German (sporadically).
• German.
• Greek.
• Hindi.
• Hindi.
• Hindi.
• Italian Turkish.
• Sardinian.
Question d13: What is your religious or spiritual identity? (other)
• Interfaith.
• Theist.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 115
Appendix C: Survey Results by Respondent Characteristics
Understanding the Tables
For most of the questions in the tables that follow, one number appears for each question. Responses have been summarized to
show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality
of life as excellent or good.
The subgroup comparison tables contain the crosstabulations of survey questions by precinct as well as various demographic
characteristics. Chi-square or ANOVA tests of significance were applied to these breakdowns of survey questions. A “p-value” of
0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in
other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent
“real” differences among those populations. As subgroups vary in size and each group (and each comparison to another group)
has a unique margin of error, statistical testing is used to determine whether differences between subgroups are statistically
significant. Statistical testing was not performed on multiple response questions.
Each column in the following tables is labeled with a letter for each subgroup being compared. The “Overall” column, which
shows the ratings for all respondents, also has a column designation of “(A)”, but no statistical tests were done for the overall
rating.
For each pair of subgroup ratings within a row (a single question item) that has a statistically significant difference, an upper
case letter denoting significance is shown in the cell with the larger column proportion. The letter denotes the subgroup with
the smaller column proportion from which it is statistically different. Subgroups that have no upper case letter denotation in
their column and that are also not referred to in any other column were not statistically different.
For example, in Table 87 on page 117, respondents who living in the Northwest (B) and Southwest (D) quadrants of the City
gave statistically significantly higher ratings to the overall quality of the natural environment in Edina than did respondents
who lived in the Northeast quadrant (A). This is denoted by the “A” listed under the rating for those who had lived in the
Northeast quadrant. However, respondents living in the Northwest, Southeast and Southwest quadrants gave statistically
similar ratings to the overall natural environment since there is not a “B,” “C” or “D” in any of those cells. In another example in
the same table, those living in the Southwest quadrant (D) tended to give statistically higher ratings to the overall economic
health of Edina compared to those living in the Northeast (A) and Southeast (C) quadrants, as indicated by the “A C” under the
rating for this item in the Southwest quadrant.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 116
Survey Results by Quadrant
• Residents who lived in the Southwest Quadrant tended to rate Edina as less welcoming toward people who have a lower
income than residents who lived in other quadrants.
• Survey respondents who lived in the Southeast Quadrant tended to give higher ratings to ease of travel by public
transportation, but lower ratings to adult educational opportunities and opportunities to volunteer, than those who lived
elsewhere.
• Those who lived in the Northeast Quadrant were more likely to rate stop sign violations as a problem in their neighborhood
than residents who lived in other quadrants.
• When reporting their use of various Edina Parks and Recreation Department amenities in the past 12 months, residents who
lived in the Southeast Quadrant were less likely than those who lived in other quadrants to have used dog parks and off-
leash areas, large community athletic fields, and the Braemar Golf Dome, while those that lived in the Southwest Quadrant
were more likely to use the Edina Art Center.
• Survey participants who lived in the Southwest Quadrant were less likely than others to give favorable marks to fire and
ambulance/EMS services, but more likely to award high scores to drinking water. Northeast Quadrant residents tended to
give lower ratings to sewer services than their counterparts.
• When rating their impression of City employees, respondents who lived in the Northeast Quadrant tended to give lower
ratings to the responsiveness and follow-up from City employees than residents who lived in other quadrants.
• When asked how well, if at all, they felt the City is managing tensions in the community related to residential redevelopment
in Edina, residents in the Northeast Quadrant tended to rate this less positively than those who lived elsewhere.
• Survey respondents who lived in the Northeast Quadrant were less likely than their counterparts to agree that the City
should enact ordinances and regulations intended to increase energy efficiency and climate resiliency.
• Northeast Quadrant residents were less likely than others to give excellent or good ratings to the job the City does at
fostering natural habitats in public spaces; however, these residents were also less likely than their counterparts to rate
encouraging natural habitat on residential and commercial land, adapting to climate change and water conservation
programs as essential or very important.
• Respondents who lived in the Southeast Quadrant were more likely to rate Edina TV as a major or minor source of
information about the City than those who lived in other quadrants, but less likely to utilize NextDoor or the City's e-mail
subscription service than others. Southwest Quadrant respondents were more likely to use About Town City magazine as an
information source than others.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 117
Table 86: Quality of Life by Quadrant
Percent excellent or good
Geographic Area Overall
Northeast Quadrant Northwest Quadrant Southeast Quadrant Southwest Quadrant
(A) (A) (B) (C) (D)
How would you rate the quality of life in Edina? 98% 96% 100%
B
100%
B
98%
Table 87: General Community Characteristics by Quadrant
Please rate each of the following characteristics as they relate to
Edina as a community: (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Overall feeling of safety in Edina 97% 95% 93% 100%
C
96%
Overall ease of getting to the places you usually have to visit 84% 88% 87% 85% 86%
Quality of overall natural environment in Edina 84% 95%
A
91% 95%
A
91%
Overall established “built environment” of Edina (including overall
design, buildings, parks and transportation systems)
79% 77% 80% 85% 80%
Health and wellness opportunities in Edina 87% 96%
A
95%
A
94% 93%
Overall opportunities for education and enrichment 88% 97%
A
94% 99%
A
94%
Overall economic health of Edina 91% 95% 92% 100%
A C
94%
Sense of community 75% 77% 74% 70% 74%
Overall image or reputation of Edina 84% 89% 91% 94% 89%
Neighborliness of residents in Edina 74% 74% 81% 72% 76%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 118
Table 88: Likelihood of Recommending or Remaining in Edina by Quadrant
Please indicate how likely or unlikely you are to do each of the
following: (Percent very or somewhat likely)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Recommend living in Edina to someone who asks 87% 94% 96%
A
100%
A
94%
Remain in Edina for the next five years 92% 88% 89% 91% 90%
Table 89: Feelings of Safety by Quadrant
Please rate how safe or unsafe you feel: (Percent very or
somewhat safe)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
In your neighborhood 95% 98% 98% 99% 97%
In the 50th & France area (downtown area) 92% 91% 97% 97% 94%
In the Southdale area 75% 73% 89%
A B
79% 80%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 119
Table 90: Sense of Community Welcoming by Quadrant
Please rate how welcoming Edina is as a community: (Percent
very welcoming or welcoming)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
For people who are Asian, Asian Indian or Pacific Islander 76% 79%
D
74% 59% 74%
For people who are Black or African American 52% 48% 53% 35% 49%
For people who are Hispanic 56% 53% 52% 36% 51%
For people who are American Indian or Alaskan Native 64% 54% 53% 43% 55%
For people who are White 96% 93% 90% 90% 92%
For people whose first language is not English 53%
D
51% 62%
D
31% 52%
For people who are not U.S. citizens 48% 49% 59%
D
38% 50%
For people who have a lower income 40%
D
40%
D
43%
D
20% 38%
For people who are of Christian faith 95% 90% 89% 91% 91%
For people who are of Jewish faith 79% 83% 82% 85% 82%
For people who are of Muslim faith 47% 44% 47% 44% 45%
For people who are of Buddhist faith 55% 61% 52% 52% 55%
For people who are of Hindu faith 55% 57% 55% 50% 55%
For people who are agnostic or atheist 70% 70% 69% 68% 69%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 120
Table 91: Community Characteristics by Quadrant
Please rate each of the following characteristics as they relate to
Edina as a whole: (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Traffic flow on major streets 44% 53% 56% 61%
A
53%
Ease of public parking 53% 53% 66%
A B
78%
A B
61%
Ease of travel by car in Edina 67% 77% 75% 86%
A
75%
Ease of travel by public transportation in Edina 37% 43% 65%
A B D
25% 46%
Ease of travel by bicycle in Edina 64% 67% 67% 60% 65%
Ease of walking in Edina 62% 75%
A D
66%
D
52% 65%
Availability of paths and walking trails 73% 88%
A D
80% 73% 79%
Air quality 85% 93% 87% 93% 89%
Cleanliness of Edina 95% 96% 93% 95% 95%
Public places where people want to spend time 84% 88% 85% 88% 86%
Variety of housing options 53% 52% 51% 44% 51%
Availability of affordable quality housing 34% 36% 33% 23% 32%
Fitness opportunities (including exercise classes and paths or
trails, etc.)
76% 88%
A
87%
A
81% 84%
Recreational opportunities 85% 92% 85% 84% 87%
K-12 education 83% 97%
A C
88% 94%
A
90%
Adult educational opportunities 92%
C
91%
C
81% 92%
C
89%
Opportunities to attend cultural/arts/music activities 72% 80% 72% 87%
A C
77%
Employment opportunities 63% 83%
A D
70% 63% 70%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 121
Please rate each of the following characteristics as they relate to
Edina as a whole: (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Shopping opportunities 88% 94% 93% 98%
A
93%
Cost of living in Edina 50% 61%
C D
46% 44% 51%
Overall quality of business and service establishments in Edina 89% 92% 93% 96% 92%
Overall quality of commercial redevelopment in Edina 55% 65% 68% 64% 63%
Overall quality of residential redevelopment in Edina 56% 62% 68% 61% 62%
Opportunities to participate in social events and activities 80% 82% 75% 73% 78%
Opportunities to volunteer 82%
C
90%
C
69% 85%
C
81%
Opportunities to participate in community matters 76% 81% 71% 79% 76%
Table 92: Aspects of Drinking Water by Quadrant
Please rate the following aspects of drinking water in Edina:
(Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Appearance 78% 80% 89%
A
91%
A
84%
Taste 46% 63%
A
59% 70%
A
59%
Odor 58% 72%
A
71% 65% 67%
Hardness 23% 32% 47%
A B
36% 35%
Reliability 76% 85% 83% 92%
A
83%
Safety 76% 85% 84% 86% 83%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 122
Table 93: Problems in Edina by Quadrant
Please rate how much of a problem, if at all, you feel each of the
following is in Edina. (Percent moderate, major or extreme problem)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Traffic speeding in your neighborhood 57%
C D
48%
C D
33% 26% 41%
Stop sign violations in your neighborhood 46%
B C D
34%
C D
20% 20% 30%
Violent crime 5% 4% 6% 0% 4%
Drugs 10% 18%
D
17%
D
4% 13%
Youth crimes 13% 10% 15%
D
2% 11%
Vandalism and property crimes 22% 21% 19% 11% 19%
Identity theft 13% 21%
D
21%
D
0% 15%
Domestic abuse 3% 7% 11% 2% 6%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 123
Table 94: Use of Parks and Recreation Amenities by Quadrant
Tell us about how many times in the last 12 months, if ever, you or other
household members used any of the following Edina Parks & Recreation
Department amenities. (Percent at least once)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Trails 85%
C
83% 74% 84% 81%
Dog parks/off-leash areas 31%
C
27%
C
9% 25%
C
21%
Neighborhood parks 75%
C
77%
C
62% 74% 71%
Large community athletic fields 51%
C
41%
C
26% 51%
C
40%
Edinborough Park 49% 48% 50% 46% 48%
Centennial Lakes Park 77% 83% 83% 79% 81%
Edina Aquatic Center 47%
B C
32% 24% 39%
C
34%
Edina Senior Center 27% 29% 26% 35% 29%
Braemar Arena (ice arena) 52%
B C
36% 34% 43% 40%
Edina Art Center 26% 19% 19% 42%
A B C
25%
Braemar Golf Course 23% 21% 14% 25% 20%
Braemar Golf Dome 32%
C
25%
C
11% 42%
B C
25%
Braemar Field (sports dome) 25%
C
17% 10% 22%
C
18%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 124
Table 95: Quality of Parks and Recreation Amenities by Quadrant
Please rate the quality of each, regardless of your household’s use
of the amenities. (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Trails 93% 97% 96% 99% 96%
Dog parks/off-leash areas 79% 76% 75% 85% 78%
Neighborhood parks 91% 89% 96% 99%
B
93%
Large community athletic fields 96% 96% 89% 100%
C
95%
Edinborough Park 93%
B
80% 87% 95%
B
88%
Centennial Lakes Park 100% 99% 99% 100% 99%
Edina Aquatic Center 93% 92% 97% 97% 95%
Edina Senior Center 87% 87% 91% 91% 89%
Braemar Arena (ice arena) 92% 95% 99% 100% 96%
Edina Art Center 81% 93% 84% 94% 88%
Braemar Golf Course 98% 88% 92% 100% 94%
Braemar Golf Dome 93% 92% 98% 94% 94%
Braemar Field (sports dome) 100% 97% 91% 100% 97%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 125
Table 96: Quality of Services by Quadrant
Please rate the quality of each of the following services in Edina:
(Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Police services 91% 96% 90% 91% 92%
Fire services 99%
D
100%
D
99%
D
94% 98%
Ambulance or emergency medical services 100%
D
100%
D
98%
D
93% 98%
Crime prevention 91% 93% 98% 95% 94%
Fire prevention and education 94% 95% 96% 100% 96%
Traffic enforcement 79% 85% 81% 77% 81%
Street repair 59% 58% 62% 60% 60%
Street cleaning 84% 79% 78% 84% 81%
Street lighting 64% 74% 82%
A
88%
A B
77%
Snow removal 90% 88% 81% 93%
C
87%
Sidewalk maintenance 76% 79% 75% 91%
A C
79%
Traffic signal timing 74%
C
68% 60% 80%
C
69%
Bus or transit services 56% 67%
D
72%
D
44% 62%
Garbage collection 87% 90% 90% 91% 89%
Recycling 76% 86% 87%
A
83% 84%
Yard waste pickup 88% 84% 81% 86% 84%
Storm drainage 72% 86%
A
81% 87%
A
81%
Drinking water 63% 67% 68% 83%
A B C
69%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 126
Please rate the quality of each of the following services in Edina:
(Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Sewer services 80% 91%
A
89%
A
97%
A
89%
Utility billing 81% 85% 82% 88% 83%
City parks 95% 92% 94% 100%
B
94%
Park maintenance 89% 92% 92% 97%
A
92%
Condition of trails and sidewalks 84% 95%
A
92% 93% 91%
Recreation programs or classes 89% 93% 94% 97% 93%
Recreation centers or facilities 84% 93% 88% 92% 89%
Land use, planning and zoning 39% 52% 60%
A
64%
A
53%
Code enforcement (weeds, abandoned buildings, etc.) 70% 65% 79% 73% 72%
Animal control 78% 77% 92%
A B
83% 82%
Economic development 67% 74% 80% 75% 74%
Public health services 86% 89% 87% 90% 88%
Public information services/communication from the City 81% 87% 77% 84% 82%
Cable television (Comcast/Xfinity) 39% 61%
A
58%
A
56% 55%
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations)
84% 80% 84% 75% 81%
Edina open space 60% 68% 73% 80%
A
70%
City-sponsored special events (Night to Unite, Winter Ice Festival,
New Year's Eve Party, etc.)
74% 76% 85% 74% 78%
Overall quality of services provided by the City of Edina 87% 91% 87% 94% 89%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 127
Table 97: Government Performance by Quadrant
Please rate the following categories of Edina government
performance: (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
The value of services for the taxes paid to Edina 70% 85%
A
77% 80% 78%
The job Edina government does at welcoming resident
involvement
52% 73%
A
69%
A
59% 65%
Overall confidence in Edina government 51% 72%
A
69%
A
60% 64%
Generally acting in the best interest of the community 49% 68%
A
67%
A
62% 62%
Treating all residents fairly 55% 72%
A
70%
A
59% 65%
Table 98: Impression of City Employees by Quadrant
Please rate your impression of City employees: (Percent
excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Knowledge 90% 91% 92% 100% 92%
Courtesy 86% 94% 93% 100%
A
92%
Responsiveness 78% 91%
A
93%
A
94%
A
88%
Follow-up (got back to you or took action if needed) 71% 89%
A
90%
A
98%
A
85%
Overall customer service 79% 91%
A
94%
A
91% 88%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 128
Table 99: Opinion of Property Taxes by Quadrant
Percent very or somewhat high
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Considering your property taxes in comparison to neighboring
cities, property taxes in Edina are…
63%
B
45% 64%
B
56% 57%
Table 100: Level of Support for Increasing Property Taxes by Quadrant
Percent strongly or somewhat support
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
To what extent would you support or oppose an increase in your
property taxes to maintain City services at their current level?
33% 54%
A
43% 47% 44%
Table 101: Direction of Edina by Quadrant
Percent right direction
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
All in all, do you think things in Edina are generally headed in the
right direction, or do you feel things are on the wrong track?
52% 72%
A
72%
A
68% 66%
Table 102: Perception of Own Influence by Quadrant
Percent yes
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Other than voting, do you think that if you wanted to, you could have
a say about the way things are run in this community?
55% 75%
A
70% 75%
A
68%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 129
Table 103: Importance of Diversity and Inclusivity by Quadrant
Percent essential or very important
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
How important for the people of Edina is it that local government
focuses on creating a diverse and inclusive city?
47% 53% 62%
A
68%
A
57%
Table 104: Ratings of Inclusivity of City by Quadrant
Please rate the job you feel the City does at each of the
following: (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Making all residents feel welcome and that they belong 62% 78%
A
75% 76% 73%
Helping new residents feel connected and integrated 57% 67% 60% 73% 63%
Attracting people from diverse backgrounds 43% 44% 57% 64%
A B
51%
Valuing residents from diverse backgrounds 54% 65% 61% 80%
A C
64%
Providing a safe and secure environment for residents of all
backgrounds
72% 83% 77% 83% 79%
Table 105: Managing Community Tensions by Quadrant
Percent very or somewhat well
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
How well, if at all, do you feel the City is managing tensions in the
community related to residential redevelopment in Edina?
33% 62%
A
54%
A
54%
A
51%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 130
Table 106: Support for Continued Operation of Municipal Liquor Store by Quadrant
Percent strongly or somewhat support
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
The City of Edina owns and operates three municipal liquor stores. Profits
from Edina Liquor are used to offset operating costs and for capital expenses
at recreational facilities. To what extent do you support the City continuing to
operate its municipal liquor stores?
87% 91% 86% 90% 88%
Table 107: Support for Single-Hauler Garbage Collection by Quadrant
Percent strongly or somewhat support
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Most communities have one of two systems for garbage collection. To what
extent do you support the City changing from the current system in which
residents may choose from several different haulers to a system where the
City chooses one hauler for the whole community?
49% 53% 43% 57% 50%
Table 108: Attitudes Toward Environmental Sustainability by Quadrant
How strongly do you agree or disagree with each of the following
statements? (Percent strongly or somewhat agree)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Our City should invest in programs and create policies to address
climate change
65% 72% 81%
A
84%
A
75%
Our City should enact ordinances and regulations intended to
increase energy efficiency and climate resiliency
68% 79%
A
87%
A
88%
A
81%
Our City should enact ordinances and programs requiring higher
green building and development standards
67% 76% 84%
A
85%
A
78%
Our City should invest in renewable energy and test technologies to
get to net zero emissions
65% 73% 84%
A B
87%
A B
77%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 131
Table 109: Quality of Environmental Services by Quadrant
Rate the quality of each of the following services provided by the
City of Edina. (Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Energy conservation and efficiency programs 67% 85%
C
68% 77% 74%
Fostering natural habitats in public spaces 55% 80%
A
74%
A
84%
A
73%
Encouraging natural habitat on residential and commercial land 54% 67% 57% 75%
A C
63%
Increasing renewable energy programs 61% 66% 58% 76% 64%
Adapting to climate change 49% 56% 59% 70% 59%
Composting collection services 46% 55% 45% 66% 52%
Water conservation programs 60% 71% 56% 71% 64%
Transportation emission reduction (i.e. bike lanes and public EV
charging)
48% 59% 57% 61% 57%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 132
Table 110: Importance of Environmental Services by Quadrant
Rate how important, if at all, each service is to the Edina
community. (Percent essential or very important)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Energy conservation and efficiency programs 59% 70% 73%
A
82%
A
71%
Fostering natural habitats in public spaces 63% 66% 79%
A B
87%
A B
73%
Encouraging natural habitat on residential and commercial land 46% 62%
A
63%
A
78%
A
62%
Increasing renewable energy programs 54% 65% 72%
A
77%
A
67%
Adapting to climate change 48% 65%
A
68%
A
72%
A
63%
Composting collection services 62% 68% 69% 75% 68%
Water conservation programs 63% 81%
A
76%
A
92%
A C
77%
Transportation emission reduction (i.e. bike lanes and public EV
charging)
47% 61% 59% 73%
A
59%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 133
Table 111: City Information Sources by Quadrant
Please rate the extent to which you use each of the following as sources
of information about Edina government and its activities, if at all. (Percent
minor or major source)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
About Town City magazine 81% 77% 70% 97%
A B C
79%
Parks & Recreation Activities Directory 68% 77% 78% 75% 75%
Edina Sun-Current newspaper 71%
C
60% 57% 65% 63%
Edition: Edina monthly newsletter 54% 53% 58% 61% 56%
Star-Tribune newspaper 69% 64% 62% 57% 63%
City's website (www.EdinaMN.gov) 72%
B
57% 62% 86%
B C
67%
Edina TV 16% 21% 39%
A B D
17% 25%
City employees 51%
C
40% 35% 47% 42%
City Council Members 50%
B C
32% 33% 43% 38%
Direct mail updates 71% 59% 61% 80%
B C
66%
Social media (e.g., Facebook, Twitter) 45% 56%
C
42% 42% 47%
NextDoor 67%
C
60%
C
40% 63%
C
57%
Online web stream videos on YouTube or Granicus 15% 10% 14% 6% 12%
City's e-mail subscription service (City Extra) 39%
C
31%
C
14% 37%
C
29%
Word of mouth from friends, family or neighbors 92%
C
85% 80% 87% 85%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 134
Table 112: Effectiveness of City Communication Tools by Quadrant
How effective, if at all, are each of the following communication tools
for keeping informed of City activities? (Percent very or somewhat
effective)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
The magazine About Town 70% 90%
A
88%
A
95%
A
86%
The newsletter Edition: Edina 70% 80% 84% 95%
A
81%
Table 113: City Website Access by Quadrant
Percent yes
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Have you accessed the City of Edina website
(www.EdinaMN.gov) in the last 12 months?
63%
B C
44% 43% 58%
C
50%
Table 114: Aspects of City Website by Quadrant
Please rate the following aspects of the Edina website:
(Percent excellent or good)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Appearance 87% 82% 81% 92% 85%
Online information and services offered 81% 84% 78% 83% 81%
Ease of navigation/ability to find information 62% 58% 44% 61% 56%
Overall quality of the City of Edina website 72% 73% 75% 84% 75%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 135
Table 115: Concern About Household Issues by Quadrant
To what extent, if at all, have you been concerned about each of the
following issues in your household in the last 12 months? (Percent
minor, moderate or major concern)
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
Feeling socially isolated or disconnected from others 16% 29%
A
29%
A
30% 26%
Having access to health care 18%
B
7% 18%
B
15% 14%
Being able to age in place (e.g., remain in your home as you get older) 41% 36% 28% 39% 35%
Running out of food before you had money to buy more 9% 13% 10% 7% 10%
Having enough money to pay your rent or mortgage 21% 25% 27% 15% 23%
Table 116: Economic Impact on Family Income by Quadrant
Percent very or somewhat positive
Geographic Area Overall
Northeast
Quadrant
Northwest
Quadrant
Southeast
Quadrant
Southwest
Quadrant
(A) (A) (B) (C) (D)
What impact, if any, do you think the economy will have on your
family income in the next 6 months? Do you think the impact will be:
34%
B
22% 30% 22% 27%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 136
Survey Results by Demographic Characteristics
• Residents who were age 18-34 gave lower ratings to the sense of community in Edina and the neighborliness of residents in
the city than those who were age 35 or older. Renters gave higher ratings than homeowners to health and wellness
opportunities in Edina and overall opportunities for education and enrichment.
• When asked to rate how welcoming Edina is as a community toward people of various differing characteristics, respondents
who were male or younger than age 55 tended to give more positive ratings to the city than others.
• Residents living in attached housing were more likely to give high scores to transportation-related aspects, such as ease of
public parking, ease of travel by public transportation in Edina and ease of travel by bicycle, than those who lived in
detached housing. Respondents age 18-34 tended to give more positive marks to ease of travel by car and the overall quality
of commercial and residential redevelopment in Edina than older residents.
• Respondents age 55 or older gave more favorable marks to the taste, odor and hardness of City drinking water than those
who were younger than age 55.
• Residents who had lived in Edina for 6-20 years, were age 35-54 or who lived in detached housing were more likely than
their counterparts to have used various Edina Parks & Recreation Department amenities in the past 12 months.
• Respondents who had lived in the city for more than five years, owned their homes or lived in detached housing gave higher
ratings to police, fire and ambulance/EMS services than other respondents.
• Residents who were age 18-34 were more likely to give high marks to the knowledge, courtesy, responsiveness, follow-up
and overall customer service of City employees than those who were age 35 or older.
• Those living in Edina for less than five years, females, renters or living in attached housing thought it was more important
that local government focus on creating a diverse and inclusive city than other residents. However, male residents tended to
give higher ratings than women to various indicators of inclusivity, such as the job the City does at helping new residents
feel connected and integrated and attracting people from diverse backgrounds.
• Women, renters and residents living in attached housing were more likely to agree with a variety of statements related to
improved environmental sustainability (such as the City investing in programs and create policies to address climate change
or enacting ordinances and regulations intended to increase energy efficiency and climate resiliency) than other residents.
These respondents were also more likely than their counterparts to rate City services related to environmental sustainability
as essential or very important.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 137
Table 117: Quality of Life by Respondent Characteristics
Percent excellent or
good
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less than
5 years
6 to 20
years
More than
20 years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
How would you rate the
quality of life in Edina?
100% 98% 97% 98% 98% 100% 99% 97% 100% 98% 98% 99% 98%
Table 118: General Community Characteristics by Respondent Characteristics
Please rate each of the following
characteristics as they relate to Edina as a community: (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Overall feeling of safety in Edina 94% 96% 96% 95% 96% 97% 95% 95% 94% 96% 96% 95% 96%
Overall ease of getting to the
places you usually have to visit
91%
C
87% 82% 92%
B
81% 92% 87% 83% 89% 85% 87% 85% 86%
Quality of overall natural
environment in Edina
92% 92% 89% 91% 91% 89% 91% 92% 95% 90% 89% 93% 91%
Overall established “built
environment” of Edina (including
overall design, buildings, parks
and transportation systems)
85% 79% 75% 79% 82% 82% 77% 80% 83% 78% 76% 83% 80%
Health and wellness
opportunities in Edina
96% 92% 92% 95% 92% 94% 92% 94% 99%
B
92% 91% 97%
A
93%
Overall opportunities for
education and enrichment
95% 93% 96% 94% 95% 88% 96%
A
95% 99%
B
93% 95% 94% 94%
Overall economic health of Edina 95% 94% 94% 93% 97% 95% 95% 94% 97% 94% 95% 94% 94%
Sense of community 69% 73% 81%
A
72% 81%
A
54% 80%
A
79%
A
79% 74% 78% 71% 74%
Overall image or reputation of
Edina
92% 89% 88% 86% 94%
A
91% 90% 89% 90% 89% 90% 90% 89%
Neighborliness of residents in
Edina
74% 79% 74% 73% 80% 63% 82%
A
76%
A
80% 75% 78% 72% 76%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 138
Table 119: Likelihood of Recommending or Remaining in Edina by Respondent Characteristics
Please indicate how likely or
unlikely you are to do each of
the following: (Percent very or
somewhat likely)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Recommend living in Edina to
someone who asks
96% 92% 94% 93% 95% 97% 92% 94% 98%
B
93% 93% 95% 94%
Remain in Edina for the next
five years
85% 91% 93%
A
92% 86% 77% 93%
A
91%
A
80% 93%
A
90% 90% 90%
Table 120: Feelings of Safety by Respondent Characteristics
Please rate how safe or
unsafe you feel: (Percent
very or somewhat safe)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
In your neighborhood 96% 98% 97% 97% 98% 97% 98% 96% 98% 97% 97% 97% 97%
In the 50th & France area
(downtown area)
92% 97% 93% 94% 94% 97% 94% 93% 98% 93% 94% 95% 94%
In the Southdale area 86%
B
76% 79% 78% 84% 81% 76% 83% 88%
B
78% 75% 87%
A
80%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 139
Table 121: Sense of Community Welcoming by Respondent Characteristics
Please rate how welcoming
Edina is as a community:
(Percent very welcoming or
welcoming)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
For people who are Asian,
Asian Indian or Pacific Islander
79% 75% 68% 68% 78% 75% 77% 69% 84%
B
70% 73% 73% 74%
For people who are Black or
African American
60%
C
45% 42% 40% 54%
A
58% 49% 42% 57% 45% 47% 49% 49%
For people who are Hispanic 57% 45% 51% 42% 58%
A
59% 51% 46% 63%
B
47% 50% 52% 51%
For people who are American
Indian or Alaskan Native
58% 50% 55% 45% 61%
A
55% 56% 52% 67%
B
50% 54% 55% 55%
For people who are White 95%
B
85% 96%
B
94% 92% 97%
B
87% 94%
B
93% 92% 91% 93% 92%
For people whose first
language is not English
65%
B C
48% 46% 46% 56% 61%
C
58%
C
42% 66%
B
47% 52% 51% 52%
For people who are not U.S.
citizens
64%
C
50% 39% 41% 55%
A
63%
C
55%
C
39% 60% 46% 48% 52% 50%
For people who have a lower
income
38% 45% 31% 27% 47%
A
47%
C
42% 30% 42% 36% 41% 32% 38%
For people who are of
Christian faith
92% 89% 92% 92% 91% 93% 91% 91% 92% 91% 91% 92% 91%
For people who are of Jewish
faith
83% 84% 81% 79% 87% 96%
C
82% 78% 82% 83% 82% 83% 82%
For people who are of Muslim
faith
56%
C
47% 35% 32% 55%
A
57%
C
50% 36% 56% 42% 44% 46% 45%
For people who are of
Buddhist faith
75%
C
61%
C
38% 45% 64%
A
62%
C
67%
C
42% 60% 54% 56% 54% 55%
For people who are of Hindu
faith
74%
C
58%
C
38% 44% 63%
A
60% 66%
C
41% 62% 52% 54% 55% 55%
For people who are agnostic or
atheist
87%
B C
72%
C
55% 65% 76% 89%
C
79%
C
52% 77% 68% 70% 70% 69%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 140
Table 122: Community Characteristics by Respondent Characteristics
Please rate each of the following
characteristics as they relate to
Edina as a whole: (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Traffic flow on major streets 57% 53% 51% 58% 49% 63%
B
48% 55% 59% 52% 50% 59% 53%
Ease of public parking 73%
B C
56% 56% 61% 61% 70%
B
55% 62% 66% 60% 55% 69%
A
61%
Ease of travel by car in Edina 84%
B C
72% 71% 80%
B
69% 90%
B C
67% 75% 80% 74% 72% 80% 75%
Ease of travel by public
transportation in Edina
57%
C
44% 35% 40% 48% 54% 47% 38% 64%
B
38% 36% 57%
A
46%
Ease of travel by bicycle in Edina 63% 67% 63% 58% 71%
A
64% 69% 61% 70% 63% 60% 72%
A
65%
Ease of walking in Edina 71%
B
59% 68% 62% 71% 69% 61% 69% 72% 65% 65% 67% 65%
Availability of paths and walking
trails
78% 77% 83% 78% 82% 76% 77% 83% 87%
B
77% 78% 82% 79%
Air quality 91% 89% 87% 88% 89% 90% 90% 87% 89% 89% 91% 86% 89%
Cleanliness of Edina 96% 94% 93% 96% 92% 91% 97% 93% 93% 95% 97%
B
90% 95%
Public places where people want
to spend time
94%
B C
82% 83% 87% 86% 87% 86% 85% 87% 86% 87% 84% 86%
Variety of housing options 48% 58% 46% 43% 58%
A
41% 57%
A
49% 41% 54%
A
54% 45% 51%
Availability of affordable quality
housing
27% 38% 34% 27% 37% 25% 40%
A
29% 27% 34% 37%
B
26% 32%
Fitness opportunities (including
exercise classes and paths or
trails, etc.)
86% 83% 84% 89%
B
79% 85% 80% 88% 86% 84% 84% 85% 84%
Recreational opportunities 83% 86% 90% 87% 86% 78% 88%
A
89%
A
82% 88% 89% 83% 87%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 141
Please rate each of the following
characteristics as they relate to
Edina as a whole: (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
K-12 education 93% 86% 92% 91% 90% 84% 89% 94%
A
93% 90% 90% 90% 90%
Adult educational opportunities 87% 85% 92% 84% 94%
A
84% 92% 87% 83% 90% 93%
B
80% 89%
Opportunities to attend
cultural/arts/music activities
76% 74% 80% 71% 83%
A
72% 75% 80% 72% 78% 79% 73% 77%
Employment opportunities 78% 64% 72% 62% 79%
A
71% 70% 71% 69% 72% 78%
B
62% 70%
Shopping opportunities 95% 92% 92% 93% 94% 95% 94% 92% 91% 94% 94% 92% 93%
Cost of living in Edina 47% 51% 54% 48% 53% 38% 54%
A
53%
A
45% 53% 55%
B
44% 51%
Overall quality of business and
service establishments in Edina
92% 94% 91% 93% 92% 92% 94% 91% 95% 92% 92% 93% 92%
Overall quality of commercial
redevelopment in Edina
72%
C
63% 56% 65% 62% 84%
B C
58% 59% 71% 61% 61% 66% 63%
Overall quality of residential
redevelopment in Edina
72%
B C
59% 57% 59% 65% 85%
B C
57% 58% 65% 62% 64% 60% 62%
Opportunities to participate in
social events and activities
79% 76% 79% 75% 81% 74% 79% 79% 73% 79% 82%
B
71% 78%
Opportunities to volunteer 72% 86%
A
84%
A
78% 84% 70% 82% 84%
A
78% 82% 86%
B
74% 81%
Opportunities to participate in
community matters
79% 73% 79% 76% 80% 80% 75% 77% 78% 77% 78% 74% 76%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 142
Table 123: Aspects of Drinking Water by Respondent Characteristics
Please rate the following
aspects of drinking water in
Edina: (Percent excellent or
good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Appearance 86% 80% 87% 84% 85% 88% 81% 85% 80% 86% 86% 82% 84%
Taste 55% 59% 62% 55% 63% 63% 50% 64%
B
57% 60% 60% 57% 59%
Odor 64% 65% 73% 69% 66% 67% 59% 74%
B
62% 69% 69% 65% 67%
Hardness 41% 35% 30% 36% 36% 45%
B
27% 39%
B
39% 34% 29% 45%
A
35%
Reliability 85% 81% 84% 82% 84% 87% 79% 86% 78% 85% 84% 82% 83%
Safety 86% 78% 85% 82% 84% 86% 77% 86% 84% 83% 84% 81% 83%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 143
Table 124: Problems in Edina by Respondent Characteristics
Please rate how much of a
problem, if at all, you feel each of
the following is in Edina. (Percent
moderate, major or extreme
problem)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Traffic speeding in your
neighborhood
31% 52%
A C
40% 49%
B
32% 30% 53%
A C
37% 28% 46%
A
49%
B
30% 41%
Stop sign violations in your
neighborhood
19% 37%
A
34%
A
31% 30% 27% 34% 29% 15% 35%
A
37%
B
20% 30%
Violent crime 1% 4% 5% 4% 3% 0% 2% 6%
A
4% 3% 3% 4% 4%
Drugs 4% 14% 19%
A
17%
B
8% 8% 11% 19%
A
11% 13% 14% 11% 13%
Youth crimes 5% 15%
A
11% 12% 9% 8% 10% 14% 8% 11% 12% 9% 11%
Vandalism and property crimes 11% 20% 23%
A
23%
B
14% 8% 20% 22%
A
18% 19% 20% 18% 19%
Identity theft 12% 16% 18% 19% 12% 4% 12% 24%
A B
17% 15% 13% 19% 15%
Domestic abuse 2% 3% 13%
A B
10%
B
3% 0% 5% 11%
A
7% 6% 5% 8% 6%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 144
Table 125: Use of Parks and Recreation Amenities by Respondent Characteristics
Tell us about how many times in
the last 12 months, if ever, you or
other household members used any
of the following Edina Parks &
Recreation Department amenities.
(Percent at least once)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Trails 77% 86% 78% 78% 83% 78% 91%
A C
73% 76% 82% 87%
B
71% 81%
Dog parks/off-leash areas 17% 28%
A C
17% 20% 23% 29%
C
23% 16% 13% 23%
A
26%
B
13% 21%
Neighborhood parks 65% 79%
A
70% 69% 74% 61% 74%
A
74%
A
66% 73% 76%
B
66% 71%
Large community athletic fields 30% 54%
A C
37% 36% 44% 29% 59%
A C
29% 24% 45%
A
51%
B
24% 40%
Edinborough Park 43% 62%
A C
41% 51% 47% 50% 52% 46% 54% 46% 47% 51% 48%
Centennial Lakes Park 79% 84% 81% 82% 80% 73% 91%
A C
77% 84% 80% 85%
B
75% 81%
Edina Aquatic Center 32% 47%
A C
24% 30% 37% 29% 56%
A C
17% 21% 38%
A
45%
B
17% 34%
Edina Senior Center 24% 26% 36%
A
30% 27% 12% 26%
A
37%
A B
23% 30% 30% 26% 29%
Braemar Arena (ice arena) 37% 48%
C
36% 37% 44% 36% 60%
A C
26% 30% 44%
A
49%
B
27% 40%
Edina Art Center 18% 29%
A
26% 28% 21% 6% 33%
A
26%
A
17% 27% 29%
B
18% 25%
Braemar Golf Course 6% 28%
A
25%
A
19% 21% 11% 24%
A
20% 10% 23%
A
24%
B
13% 20%
Braemar Golf Dome 13% 37%
A C
23% 18% 31%
A
14% 40%
A C
16% 10% 29%
A
33%
B
12% 25%
Braemar Field (sports dome) 9% 27%
A C
15% 15% 21% 9% 32%
A C
9% 1% 22%
A
24%
B
7% 18%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 145
Table 126: Quality of Parks and Recreation Amenities by Respondent Characteristics
Please rate the quality of
each, regardless of your
household’s use of the
amenities. (Percent excellent
or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Trails 96% 94% 97% 98% 93% 96% 96% 95% 100% 95% 95% 97% 96%
Dog parks/off-leash areas 74% 77% 82% 76% 80% 65% 76% 87% 82% 77% 72% 93%
A
78%
Neighborhood parks 94% 90% 95% 94% 92% 96% 90% 95% 98% 92% 90% 99%
A
93%
Large community athletic
fields
100% 94% 94% 96% 94% 100% 91% 99%
B
100% 95% 94% 100% 95%
Edinborough Park 78% 89% 95%
A
88% 88% 68% 90%
A
94%
A
69% 93%
A
88% 88% 88%
Centennial Lakes Park 100% 99% 99% 99% 100% 100% 100% 98% 100% 99% 99% 99% 99%
Edina Aquatic Center 96% 92% 97% 91% 98% 93% 92% 99% 96% 94% 94% 97% 95%
Edina Senior Center 94% 87% 88% 90% 88% 90% 89% 89% 87% 90% 91% 85% 89%
Braemar Arena (ice arena) 100% 93% 97% 96% 95% 93% 96% 97% 100% 95% 95% 98% 96%
Edina Art Center 80% 81% 96%
B
86% 87% 100% 82% 90% 85% 88% 87% 88% 88%
Braemar Golf Course 100% 89% 96% 99% 90% 100% 97% 90% 100% 92% 93% 94% 94%
Braemar Golf Dome 100% 90% 95% 99% 90% 100% 90% 96% 100% 92% 93% 96% 94%
Braemar Field (sports dome) 94% 97% 98% 98% 96% 100% 100%
C
92% 100% 96% 98% 91% 97%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 146
Table 127: Quality of Services by Respondent Characteristics
Please rate the quality of each of
the following services in Edina:
(Percent excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Police services 85% 93%
A
95%
A
92% 92% 87% 89% 96%
A B
84% 94%
A
95%
B
87% 92%
Fire services 95% 100%
A
100%
A
100%
B
97% 100% 97% 99% 95% 100%
A
100%
B
96% 98%
Ambulance or emergency
medical services
93% 100%
A
99%
A
99% 97% 96% 96% 100% 95% 99%
A
100%
B
95% 98%
Crime prevention 95% 91% 96% 96% 93% 96% 92% 96% 100%
B
93% 92% 99%
A
94%
Fire prevention and education 93% 97% 98% 97% 95% 96% 97% 96% 98% 96% 96% 97% 96%
Traffic enforcement 80% 83% 82% 82% 81% 84% 80% 82% 83% 81% 84% 77% 81%
Street repair 55% 63% 61% 56% 63% 49% 64%
A
60% 51% 63% 64%
B
53% 60%
Street cleaning 78% 83% 82% 80% 82% 76% 81% 83% 74% 83% 85%
B
74% 81%
Street lighting 80% 72% 79% 77% 76% 82% 71% 79% 86%
B
74% 74% 81% 77%
Snow removal 82% 89% 89% 85% 89% 70% 91%
A
90%
A
80% 89%
A
91%
B
81% 87%
Sidewalk maintenance 75% 80% 81% 80% 78% 68% 84%
A
79% 77% 79% 82% 75% 79%
Traffic signal timing 66% 68% 72% 72% 66% 50% 74%
A
72%
A
60% 71%
A
70% 66% 69%
Bus or transit services 83%
B C
50% 59% 56% 67% 72% 62% 59% 77%
B
56% 58% 67% 62%
Garbage collection 95%
C
88% 86% 87% 94%
A
93% 88% 90% 94% 88% 89% 90% 89%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 147
Please rate the quality of each of
the following services in Edina:
(Percent excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Recycling 87% 81% 84% 82% 86% 83% 77% 89%
B
88% 83% 82% 86% 84%
Yard waste pickup 89% 82% 83% 84% 84% 80% 81% 89% 89% 83% 84% 85% 84%
Storm drainage 89%
C
80% 77% 82% 82% 89% 80% 80% 89% 80% 79% 85% 81%
Drinking water 65% 69% 74% 66% 74% 70% 66% 72% 63% 71% 73% 64% 69%
Sewer services 93% 88% 86% 90% 89% 89% 88% 89% 90% 88% 89% 89% 89%
Utility billing 85% 88%
C
78% 84% 83% 81% 86% 82% 78% 85% 86% 78% 83%
City parks 93% 93% 97% 93% 96% 89% 96%
A
95% 90% 95% 96% 92% 94%
Park maintenance 95% 89% 93% 92% 93% 88% 92% 94% 91% 92% 93% 90% 92%
Condition of trails and sidewalks 96%
B
85% 93%
B
92% 91% 93% 90% 91% 93% 91% 91% 91% 91%
Recreation programs or classes 96% 90% 93% 93% 93% 88% 96% 92% 93% 93% 94% 91% 93%
Recreation centers or facilities 95%
B
85% 88% 89% 91% 91% 88% 90% 88% 89% 90% 87% 89%
Land use, planning and zoning 69%
B C
52% 42% 54% 55% 83%
B C
48% 47% 70%
B
49% 47% 64%
A
53%
Code enforcement (weeds,
abandoned buildings, etc.)
82%
C
72% 62% 75% 68% 75% 71% 69% 93%
B
66% 65% 84%
A
72%
Animal control 94%
B C
76% 80% 84% 81% 96%
B C
80% 80% 95%
B
78% 77% 92%
A
82%
Economic development 78% 74% 71% 77% 74% 90%
B C
68% 73% 85%
B
71% 71% 80% 74%
Public health services 90% 89% 85% 84% 93%
A
93% 91% 83% 89% 88% 90% 84% 88%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 148
Please rate the quality of each of
the following services in Edina:
(Percent excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Public information
services/communication from
the City
83% 81% 82% 84% 81% 82% 82% 82% 79% 83% 86%
B
75% 82%
Cable television
(Comcast/Xfinity)
57% 59% 49% 51% 60% 63% 49% 57% 60% 54% 50% 61%
A
55%
Emergency preparedness
(services that prepare the
community for natural disasters
or other emergency situations)
93%
B
70% 82%
B
78% 87% 86% 77% 83% 85% 80% 83% 79% 81%
Edina open space 74% 70% 67% 77%
B
63% 78% 71% 65% 78% 68% 67% 74% 70%
City-sponsored special events
(Night to Unite, Winter Ice
Festival, New Year's Eve Party,
etc.)
85% 76% 76% 82% 76% 84% 76% 78% 82% 77% 76% 82% 78%
Overall quality of services
provided by the City of Edina
91% 85% 91% 91% 90% 85% 89% 91% 90% 89% 90% 87% 89%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 149
Table 128: Government Performance by Respondent Characteristics
Please rate the following
categories of Edina government
performance: (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
The value of services for the
taxes paid to Edina
74% 78% 80% 82% 76% 65% 79%
A
80%
A
70% 79% 79% 74% 78%
The job Edina government does
at welcoming resident
involvement
66% 61% 68% 66% 67% 54% 62% 72%
A
70% 64% 65% 65% 65%
Overall confidence in Edina
government
70% 65% 60% 68% 64% 59% 60% 71%
B
68% 64% 62% 68% 64%
Generally acting in the best
interest of the community
69%
C
64% 56% 67% 61% 64% 57% 67% 63% 63% 60% 66% 62%
Treating all residents fairly 67% 68% 60% 67% 65% 65% 63% 67% 70% 64% 64% 67% 65%
Table 129: Impression of City Employees by Respondent Characteristics
Please rate your impression
of City employees: (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Knowledge 95% 92% 90% 94% 91% 100%
B
88% 94% 98% 92% 91% 95% 92%
Courtesy 95% 92% 90% 94% 90% 100%
B
86% 95%
B
94% 92% 91% 95% 92%
Responsiveness 92% 86% 88% 91% 84% 100%
B
84% 88% 98% 87% 86% 95% 88%
Follow-up (got back to you or
took action if needed)
91% 84% 83% 90% 80% 100%
B
81% 85% 94% 84% 83% 92% 85%
Overall customer service 93% 87% 86% 91% 85% 100%
B
83% 89% 94% 87% 86% 94% 88%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 150
Table 130: Opinion of Property Taxes by Respondent Characteristics
Percent very or somewhat high
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Considering your property
taxes in comparison to
neighboring cities, property
taxes in Edina are…
60% 61% 51% 59% 54% 79%
B C
60%
C
48% 68% 55% 58% 55% 57%
Table 131: Level of Support for Increasing Property Taxes by Respondent Characteristics
Percent strongly or somewhat
support
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
To what extent would you
support or oppose an increase in
your property taxes to maintain
City services at their current
level?
38% 46% 47% 48% 41% 22% 44%
A
52%
A
35% 46% 43% 46% 44%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 151
Table 132: Direction of Edina by Respondent Characteristics
Percent right direction
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
All in all, do you think things in
Edina are generally headed in
the right direction, or do you feel
things are on the wrong track?
82%
B C
63% 58% 69% 69% 80%
B
60% 68% 71% 66% 63% 73% 66%
Table 133: Perception of Own Influence by Respondent Characteristics
Percent yes
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Other than voting, do you think
that if you wanted to, you could
have a say about the way things
are run in this community?
83%
B C
67% 61% 68% 72% 82%
B
58% 75%
B
78% 67% 63% 79%
A
68%
Table 134: Importance of Diversity and Inclusivity by Respondent Characteristics
Percent essential or very
important
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
How important for the people of
Edina is it that local government
focuses on creating a diverse
and inclusive city?
68%
B C
55% 50% 66%
B
48% 66%
B
48% 62%
B
72%
B
53% 49% 70%
A
57%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 152
Table 135: Ratings of Inclusivity of City by Respondent Characteristics
Please rate the job you feel the
City does at each of the
following: (Percent excellent or
good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Making all residents feel
welcome and that they belong
81%
C
73% 65% 70% 78% 82% 74% 68% 79% 71% 73% 73% 73%
Helping new residents feel
connected and integrated
58% 69% 62% 56% 70%
A
60% 61% 65% 60% 64% 64% 60% 63%
Attracting people from diverse
backgrounds
57% 52% 45% 44% 57%
A
62% 49% 47% 64%
B
48% 46% 60%
A
51%
Valuing residents from diverse
backgrounds
70%
C
70%
C
50% 55% 71%
A
69% 69%
C
56% 57% 65% 64% 62% 64%
Providing a safe and secure
environment for residents of all
backgrounds
84% 77% 76% 72% 87%
A
79% 79% 78% 76% 80% 82% 73% 79%
Table 136: Managing Community Tensions by Respondent Characteristics
Percent very or somewhat well
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
How well, if at all, do you feel the
City is managing tensions in the
community related to residential
redevelopment in Edina?
71%
B C
44% 48% 53% 53% 65% 47% 53% 56% 51% 50% 55% 51%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 153
Table 137: Support for Continued Operation of Municipal Liquor Store by Respondent Characteristics
Percent strongly or somewhat
support
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
The City of Edina owns and operates
three municipal liquor stores. Profits
from Edina Liquor are used to offset
operating costs and for capital
expenses at recreational facilities.
To what extent do you support the
City continuing to operate its
municipal liquor stores?
88% 83% 93%
B
93%
B
85% 89% 89% 88% 89% 88% 88% 89% 88%
Table 138: Support for Single-Hauler Garbage Collection by Respondent Characteristics
Percent strongly or somewhat
support
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Most communities have one of two
systems for garbage collection. To
what extent do you support the City
changing from the current system in
which residents may choose from
several different haulers to a system
where the City chooses one hauler
for the whole community?
54% 44% 52% 47% 54% 38% 60%
A C
45% 52% 49% 52% 46% 50%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 154
Table 139: Attitudes Toward Environmental Sustainability by Respondent Characteristics
How strongly do you agree or
disagree with each of the
following statements? (Percent
strongly or somewhat agree)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Our City should invest in
programs and create policies to
address climate change
81%
C
75% 69% 82%
B
69% 81%
B
66% 81%
B
83% 72% 70% 83%
A
75%
Our City should enact
ordinances and regulations
intended to increase energy
efficiency and climate resiliency
90%
B C
80% 73% 88%
B
76% 97%
B C
72% 83%
B
92%
B
77% 75% 89%
A
81%
Our City should enact
ordinances and programs
requiring higher green building
and development standards
83%
C
81%
C
70% 85%
B
71% 84%
B
71% 81%
B
89%
B
74% 72% 86%
A
78%
Our City should invest in
renewable energy and test
technologies to get to net zero
emissions
83%
C
77% 72% 84%
B
72% 87%
B
67% 83%
B
85%
B
75% 72% 84%
A
77%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 155
Table 140: Quality of Environmental Services by Respondent Characteristics
Rate the quality of each of the
following services provided by
the City of Edina. (Percent
excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Energy conservation and
efficiency programs
73% 71% 77% 80% 68% 61% 77% 76% 69% 76% 81%
B
64% 74%
Fostering natural habitats in
public spaces
78% 74% 70% 76% 74% 77% 72% 74% 74% 73% 72% 75% 73%
Encouraging natural habitat on
residential and commercial land
78%
B C
60% 54% 67% 61% 64% 61% 65% 71% 60% 60% 67% 63%
Increasing renewable energy
programs
66% 67% 58% 63% 65% 54% 68% 66% 69% 62% 65% 62% 64%
Adapting to climate change 73%
B C
51% 54% 58% 59% 64% 56% 60% 69% 54% 58% 58% 59%
Composting collection services 57% 51% 49% 48% 57% 61% 46% 55% 58% 50% 52% 52% 52%
Water conservation programs 74%
B
54% 67% 60% 67% 60% 64% 66% 65% 63% 67% 56% 64%
Transportation emission
reduction (i.e. bike lanes and
public EV charging)
67% 54% 54% 58% 58% 56% 55% 60% 67% 54% 56% 58% 57%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 156
Table 141: Importance of Environmental Services by Respondent Characteristics
Rate how important, if at all,
each service is to the Edina
community. (Percent essential
or very important)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Energy conservation and
efficiency programs
77% 68% 69% 81%
B
60% 81%
B
61% 75%
B
85%
B
67% 66% 79%
A
71%
Fostering natural habitats in
public spaces
84%
B C
70% 67% 83%
B
60% 80% 76% 68% 86%
B
70% 69% 80%
A
73%
Encouraging natural habitat on
residential and commercial land
74%
B C
58% 56% 72%
B
49% 63% 60% 64% 69% 60% 60% 66% 62%
Increasing renewable energy
programs
73% 66% 64% 77%
B
59% 74% 59% 72%
B
86%
B
63% 62% 76%
A
67%
Adapting to climate change 70% 58% 63% 75%
B
51% 61% 54% 73%
B
83%
B
58% 58% 73%
A
63%
Composting collection services 73% 67% 64% 77%
B
58% 68% 66% 70% 78% 66% 67% 71% 68%
Water conservation programs 79% 74% 79% 83%
B
70% 78% 71% 82%
B
87%
B
75% 75% 82% 77%
Transportation emission
reduction (i.e. bike lanes and
public EV charging)
67% 57% 55% 70%
B
48% 70%
B
53% 61% 75%
B
55% 56% 65% 59%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 157
Table 142: City Information Sources by Respondent Characteristics
Please rate the extent to which you
use each of the following as
sources of information about Edina
government and its activities, if at
all. (Percent minor or major source)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
About Town City magazine 67% 87%
A
81%
A
80% 77% 54% 89%
A C
79%
A
64% 83%
A
84%
B
71% 79%
Parks & Recreation Activities
Directory
76% 76% 74% 80% 71% 63% 83%
A
74% 80% 74% 77% 72% 75%
Edina Sun-Current newspaper 38% 65%
A
79%
A B
64% 60% 45% 62%
A
68%
A
50% 66%
A
67%
B
55% 63%
Edition: Edina monthly newsletter 45% 58% 64%
A
55% 58% 33% 58%
A
64%
A
52% 58% 57% 55% 56%
Star-Tribune newspaper 51% 64%
A
73%
A
64% 63% 46% 55% 75%
A B
43% 68%
A
63% 63% 63%
City's website (www.EdinaMN.gov) 64% 69% 67% 66% 67% 63% 77%
A C
59% 51% 71%
A
72%
B
57% 67%
Edina TV 14% 26%
A
32%
A
30%
B
17% 18% 16% 34%
A B
28% 23% 19% 35%
A
25%
City employees 28% 51%
A
46%
A
41% 45% 20% 56%
A C
39%
A
23% 47%
A
49%
B
29% 42%
City Council Members 27% 45%
A
43%
A
38% 39% 20% 46%
A
39%
A
29% 41% 42% 32% 38%
Direct mail updates 61% 72% 65% 64% 71% 57% 74%
A
64% 59% 68% 71%
B
59% 66%
Social media (e.g., Facebook,
Twitter)
49% 50% 42% 53% 42% 63%
C
58%
C
32% 43% 47% 52%
B
37% 47%
NextDoor 53% 62% 54% 59% 57% 45% 68%
A C
52% 22% 64%
A
69%
B
31% 57%
Online web stream videos on
YouTube or Granicus
9% 15% 10% 12% 12% 4% 15%
A
12% 5% 13% 13% 9% 12%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 158
Please rate the extent to which you
use each of the following as
sources of information about Edina
government and its activities, if at
all. (Percent minor or major source)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
City's e-mail subscription service
(City Extra)
20% 33%
A
31% 31% 27% 8% 43%
A C
24%
A
11% 33%
A
37%
B
13% 29%
Word of mouth from friends, family
or neighbors
82% 82% 91% 83% 88% 72% 91%
A
85%
A
75% 88%
A
91%
B
75% 85%
Table 143: Effectiveness of City Communication Tools by Respondent Characteristics
How effective, if at all, are each of
the following communication tools
for keeping informed of City
activities? (Percent very or
somewhat effective)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
The magazine About Town 92%
B
82% 86% 84% 88% 92% 81% 89% 92% 84% 84% 89% 86%
The newsletter Edition: Edina 88% 79% 78% 78% 84% 90% 80% 80% 94%
B
78% 80% 83% 81%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 159
Table 144: City Website Access by Respondent Characteristics
Percent yes
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Have you accessed the City of
Edina website
(www.EdinaMN.gov) in the last
12 months?
43% 62%
A C
45% 49% 51% 42% 69%
A C
38% 30% 57%
A
59%
B
37% 50%
Table 145: Aspects of City Website by Respondent Characteristics
Please rate the following
aspects of the Edina website:
(Percent excellent or good)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to 20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Appearance 77% 92%
A
83% 88% 82% 83% 82% 90% 79% 86% 85% 84% 85%
Online information and services
offered
73% 87%
A
82% 87%
B
76% 70% 82% 87%
A
75% 82% 84% 75% 81%
Ease of navigation/ability to
find information
52% 55% 60% 63% 50% 36% 54% 68%
A
35% 59%
A
58% 50% 56%
Overall quality of the City of
Edina website
73% 75% 77% 82%
B
70% 64% 73% 83%
A
79% 74% 73% 80% 75%
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 160
Table 146: Concern About Household Issues by Respondent Characteristics
To what extent, if at all, have you
been concerned about each of the
following issues in your household
in the last 12 months? (Percent
minor, moderate or major concern)
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than
20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
Feeling socially isolated or
disconnected from others
44%
B C
22% 14% 30% 22% 45%
B C
27% 19% 40%
B
22% 22% 32%
A
26%
Having access to health care 16% 10% 16% 12% 16% 13% 12% 17% 17% 13% 9% 21%
A
14%
Being able to age in place (e.g.,
remain in your home as you get
older)
27% 30% 46%
A B
39%
B
28% 12% 32%
A
46%
A B
35% 34% 33% 37% 35%
Running out of food before you
had money to buy more
19%
B C
6% 7% 9% 12% 13% 11% 8% 27%
B
4% 6% 16%
A
10%
Having enough money to pay your
rent or mortgage
33%
B C
17% 20% 22% 26% 38%
B C
23% 18% 45%
B
16% 18% 31%
A
23%
Table 147: Economic Impact on Family Income by Respondent Characteristics
Percent very or somewhat
positive
Length of residency Gender Age
Housing
tenure Housing unit type Overall
Less
than 5
years
6 to
20
years
More
than 20
years Female Male
18-
34
35-
54 55+ Rent Own Detached Attached
(A) (A) (B) (C) (A) (B) (A) (B) (C) (A) (B) (A) (B)
What impact, if any, do you think
the economy will have on your
family income in the next 6
months? Do you think the impact
will be:
30% 30% 22% 21% 33%
A
34% 29% 23% 33% 25% 27% 28% 27%
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Appendix D: Benchmark Comparisons
Understanding the Benchmark Comparisons
Communities use the comparative information provided by benchmarks to help interpret their
own resident survey results, to create or revise community plans, to evaluate the success of
policy or budget decisions and to measure local government or organizational performance.
Taking the pulse of the community has little meaning without knowing what pulse rate is too
high and what is too low. When surveys of service satisfaction turn up “good” resident
evaluations, it is necessary to know how others rate their services to understand if “good” is
good enough or if most other communities are “excellent.” Furthermore, in the absence of
national or peer community comparisons, a community is left with comparing its police
protection rating to its street maintenance rating. That comparison is unfair as street
maintenance always gets lower ratings than libraries. More illuminating is how residents’
ratings of sheriff services compare to opinions about sheriff services in other communities and
to resident ratings over time.
A police department that provides the fastest and most efficient service – one that closes most
of its cases, solves most of its crimes, and keeps the crime rate low – still has a problem to fix if
the residents in the county rate police services lower than ratings given by residents in other
counties with objectively “worse” departments. Benchmark data can help that police
department – or any City department – to understand how well residents think it is doing.
While benchmarks help set the basis for evaluation, resident opinion should be used in
conjunction with other sources of data about budget, population demographics, personnel and
politics to help administrators know how to respond to comparative results.
Comparison Data
NRC has designed a method for quantitatively integrating the results of surveys that we have
conducted with those that others have conducted. These integration methods have been
described thoroughly in Public Administration Review, Journal of Policy Analysis and
Management, and in NRC’s first book on conducting and using resident surveys, Citizen
Surveys: How to Do Them, How to Use Them, What They Mean, published by the
International City/County Management Association (ICMA). Scholars who specialize in the
analysis of resident surveys regularly have relied on NRC’s work. The method described in
those publications is refined regularly and statistically tested on a growing number of resident
surveys in NRC’s proprietary databases.
Communities in NRC’s benchmark database are distributed geographically across the country
and range from small to large in population size. Comparisons may be made to all jurisdictions
in the database or to subsets of jurisdictions (within a given region or population category or
that meet select criteria outlined by the community).
Despite the differences in jurisdiction characteristics, all are in the business of providing local
government services to residents. Though individual jurisdiction circumstances, resources, and
practices vary, the objective in every community is to provide services that are so timely,
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
tailored, and effective that residents conclude the services are of the highest quality. High
ratings in any jurisdiction, like SAT scores in any teen household, bring pride and a sense of
accomplishment.
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered
in resident surveys from over 600 jurisdictions whose residents evaluated local government
services and gave their opinion about the quality of community life. The comparison
evaluations are from the most recent survey completed in each jurisdiction; most communities
conduct surveys every year or in alternating years. NRC adds the latest results quickly upon
survey completion, keeping the benchmark data fresh and relevant. Edina’s survey results were
compared to all other communities in NRC’s benchmark database as well as to a subset of all
Minnesota communities in the database.
Interpreting the Results
Average ratings were compared when questions similar to those asked in Edina’s survey were
included in NRC’s database, and there were at least five peer jurisdictions in which the
question was asked. Where comparisons were available, three numbers are provided in the
tables starting on the next page. The first column is Edina’s “percent positive.” The percent
positive is the combination of the top two most positive response options (i.e., “excellent” and
“good,” “very safe” and “somewhat safe,” “very likely” and “somewhat likely,” etc.). The second
column is the rank assigned to Edina’s rating among jurisdictions where a similar question was
asked. The third column is the number of jurisdictions that asked a similar question. The
fourth column shows the comparison of Edina’s average rating to the benchmark.
Where comparisons for quality ratings were available, Edina’s results were noted as being
“higher” than, “lower” than or “similar” to the benchmark. In instances where ratings are
considerably higher or lower than the benchmark, these ratings have been further demarcated
by the attribute of “much,” (for example, “much lower” or “much higher”). These labels come
from a statistical comparison of Edina’s rating to the benchmark where a rating is considered
“similar” if it is within 10 points of the average; “higher” or “lower” if the difference between
Edina’s rating and the benchmark is greater than 10 points; and “much higher” or “much
lower” if the difference between Edina’s rating and the benchmark is more than 20 points.
Comparisons for a number of items on the survey were not available in the benchmark
database (e.g., some of the city services or aspects of government performance). These items
are excluded from the benchmark tables.
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
National Benchmark Comparisons
Table 148: Question 1
Percent
positive Rank
Number of communities in
comparison
Comparison to national
benchmark
How would you rate the
quality of life in Edina? 98% 22 456 Higher
Table 149: Question 2
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national
benchmark
Overall feeling of safety in Edina 96% 28 351 Higher
Overall ease of getting to the places you
usually have to visit 86% 29 267 Higher
Quality of overall natural environment in
Edina 91% 53 280 Similar
Overall established "built environment" of
Edina (including overall design, buildings,
parks and transportation systems)
80% 29 257 Higher
Health and wellness opportunities in Edina 93% 9 258 Higher
Overall opportunities for education and
enrichment 94% 12 260 Higher
Overall economic health of Edina 94% 5 264 Much higher
Sense of community 74% 43 314 Higher
Overall image or reputation of Edina 89% 43 351 Higher
Neighborliness of residents in Edina 76% 11 252 Higher
Table 150: Question 3
Percent
positive Rank
Number of communities
in comparison
Comparison to national
benchmark
Recommend living in Edina to
someone who asks 94% 56 290 Similar
Remain in Edina for the next
five years 90% 37 283 Similar
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Table 151: Question 7
Percent
positive Rank
Number of communities in
comparison
Comparison to national
benchmark
In your neighborhood 97% 93 359 Similar
In the 50th & France area
(downtown area) 94% 112 320 Similar
Table 152: Question 9
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national benchmark
Traffic flow on major streets 53% 127 343 Similar
Ease of public parking 61% 78 226 Similar
Ease of travel by car in Edina 75% 76 307 Similar
Ease of travel by public transportation
in Edina 46% 15 22 Similar
Ease of travel by bicycle in Edina 65% 78 308 Similar
Ease of walking in Edina 65% 126 308 Similar
Availability of paths and walking trails 79% 67 320 Higher
Air quality 89% 54 249 Similar
Cleanliness of Edina 95% 19 287 Higher
Public places where people want to
spend time 86% 18 250 Higher
Variety of housing options 51% 129 282 Similar
Availability of affordable quality
housing 32% 180 305 Similar
Fitness opportunities (including
exercise classes and paths or trails,
etc.)
84% 26 248 Higher
Recreational opportunities 87% 21 300 Higher
K-12 education 90% 25 276 Higher
Adult educational opportunities 89% 2 237 Much higher
Opportunities to attend
cultural/arts/music activities 77% 42 298 Higher
Employment opportunities 70% 5 313 Much higher
Shopping opportunities 93% 4 299 Much higher
Cost of living in Edina 51% 87 260 Similar
Overall quality of business and service
establishments in Edina 92% 1 276 Higher
Opportunities to participate in social
events and activities 78% 36 267 Higher
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national benchmark
Opportunities to volunteer 81% 39 268 Similar
Opportunities to participate in
community matters 76% 22 278 Higher
Table 153: Question 13
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national
benchmark
Police services 92% 12 464 Higher
Fire services 98% 6 390 Higher
Ambulance or emergency medical services 98% 8 350 Higher
Crime prevention 94% 8 365 Higher
Fire prevention and education 96% 4 287 Higher
Traffic enforcement 81% 7 373 Higher
Street repair 60% 71 390 Higher
Street cleaning 81% 13 325 Higher
Street lighting 77% 21 329 Higher
Snow removal 87% 1 288 Much higher
Sidewalk maintenance 79% 8 325 Higher
Traffic signal timing 69% 15 267 Higher
Bus or transit services 62% 66 233 Similar
Garbage collection 89% 65 358 Similar
Recycling 84% 91 362 Similar
Yard waste pickup 84% 63 272 Similar
Storm drainage 81% 24 355 Higher
Drinking water 69% 170 317 Similar
Sewer services 89% 24 323 Similar
Utility billing 83% 15 229 Similar
City parks 94% 30 328 Higher
Recreation programs or classes 93% 10 329 Higher
Recreation centers or facilities 89% 23 281 Higher
Land use, planning and zoning 53% 108 304 Similar
Code enforcement (weeds, abandoned buildings,
etc.) 72% 17 393 Higher
Animal control 82% 16 344 Higher
Economic development 74% 25 288 Higher
Public health services 88% 14 223 Higher
Public information services/communication
from the City 82% 25 290 Higher
Cable television (Comcast/Xfinity) 55% 79 206 Similar
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national
benchmark
Emergency preparedness (services that prepare
the community for natural disasters or other
emergency situations)
81% 13 281 Higher
Edina open space 70% 50 237 Similar
City-sponsored special events (Night to Unite,
Winter Ice Festival, New Year's Eve Party, etc.) 78% 65 280 Similar
Overall quality of services provided by the City of
Edina 89% 29 431 Higher
Table 154: Question 14
Percent
positive Rank
Number of communities
in comparison
Comparison to
national benchmark
The value of services for the taxes
paid to Edina 78% 6 406 Higher
The job Edina government does at
welcoming resident involvement 65% 48 325 Similar
Overall confidence in Edina
government 64% 55 264 Similar
Generally acting in the best interest
of the community 62% 70 263 Similar
Treating all residents fairly 65% 68 261 Similar
Table 155: Question 16
Percent
positive Rank
Number of communities in
comparison
Comparison to national
benchmark
Knowledge 92% 7 45 Similar
Courtesy 92% 3 37 Similar
Responsiveness 88% 9 46 Similar
Overall customer
service 88% 8 382 Higher
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Table 156: Question 31
Percent
positive Rank
Number of communities
in comparison
Comparison to national
benchmark
Appearance 85% 2 7 Similar
Online information and
services offered 81% 2 5 Similar
Ease of navigation/ability to
find information 56% 5 7 Similar
Overall quality of the City of
Edina website 75% 4 19 Similar
Table 157: Question D1
Percent
positive Rank
Number of
communities in
comparison
Comparison to
national benchmark
What impact, if any, do you think the
economy will have on your family
income in the next 6 months?
27% 193 262 Similar
National Benchmark Comparison Communities The communities included in the national benchmark comparisons are listed below along with their population according to the 2010 Census.
Adams County, CO ....................................................... 441,603
Airway Heights city, WA ................................................... 6,114
Albany city, OR ............................................................... 50,158
Albemarle County, VA .................................................... 98,970
Albert Lea city, MN ......................................................... 18,016
Alexandria city, VA ....................................................... 139,966
Algonquin village, IL ....................................................... 30,046
Aliso Viejo city, CA ......................................................... 47,823
American Canyon city, CA ............................................. 19,454
Ames city, IA ................................................................... 58,965
Ankeny city, IA ................................................................ 45,582
Ann Arbor city, MI ......................................................... 113,934
Apache Junction city, AZ ............................................... 35,840
Arapahoe County, CO ................................................... 572,003
Arkansas City city, AR ......................................................... 366
Arlington city, TX .......................................................... 365,438
Arvada city, CO ............................................................. 106,433
Asheville city, NC ............................................................ 83,393
Ashland city, OR ............................................................. 20,078
Ashland town, MA .......................................................... 16,593
Ashland town, VA ............................................................. 7,225
Aspen city, CO .................................................................. 6,658
Athens-Clarke County, GA ............................................ 115,452
Auburn city, AL ............................................................... 53,380
Augusta CCD, GA .......................................................... 134,777
Aurora city, CO.............................................................. 325,078
Austin city, TX .............................................................. 790,390
Avon town, CO ................................................................. 6,447
Avon town, IN................................................................. 12,446
Avondale city, AZ ........................................................... 76,238
Azusa city, CA ................................................................ 46,361
Bainbridge Island city, WA ............................................ 23,025
Baltimore city, MD ....................................................... 620,961
Baltimore County, MD ................................................. 805,029
Bartonville town, TX ........................................................ 1,469
Battle Creek city, MI ...................................................... 52,347
Bay City city, MI ............................................................. 34,932
Bay Village city, OH ....................................................... 15,651
Baytown city, TX ............................................................ 71,802
Bedford city, TX ............................................................. 46,979
Bedford town, MA .......................................................... 13,320
Bellevue city, WA ......................................................... 122,363
Bellingham city, WA....................................................... 80,885
Benbrook city, TX .......................................................... 21,234
Bend city, OR ................................................................. 76,639
Bethlehem township, PA ............................................... 23,730
Bettendorf city, IA .......................................................... 33,217
Billings city, MT ........................................................... 104,170
Bloomington city, IN ...................................................... 80,405
Bloomington city, MN .................................................... 82,893
Blue Springs city, MO .................................................... 52,575
Boise City city, ID ......................................................... 205,671
Bonner Springs city, KS ................................................... 7,314
Boone County, KY ........................................................ 118,811
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Boulder city, CO .............................................................. 97,385
Bowling Green city, KY ................................................... 58,067
Bozeman city, MT .......................................................... 37,280
Brentwood city, MO .......................................................... 8,055
Brentwood city, TN ......................................................... 37,060
Brighton city, CO ............................................................ 33,352
Brighton city, MI ............................................................... 7,444
Bristol city, TN ................................................................ 26,702
Broken Arrow city, OK .................................................... 98,850
Brookline CDP, MA ......................................................... 58,732
Brooklyn Center city, MN ............................................... 30,104
Brooklyn city, OH ............................................................ 11,169
Broomfield city, CO ........................................................ 55,889
Brownsburg town, IN ..................................................... 21,285
Buffalo Grove village, IL ................................................. 41,496
Burlingame city, CA ........................................................ 28,806
Cabarrus County, NC .................................................... 178,011
Cambridge city, MA ...................................................... 105,162
Canandaigua city, NY ..................................................... 10,545
Cannon Beach city, OR .................................................... 1,690
Cañon City city, CO ......................................................... 16,400
Canton city, SD ................................................................. 3,057
Cape Coral city, FL ....................................................... 154,305
Carlisle borough, PA ....................................................... 18,682
Carlsbad city, CA .......................................................... 105,328
Carroll city, IA ................................................................. 10,103
Cartersville city, GA ........................................................ 19,731
Cary town, NC ............................................................... 135,234
Castine town, ME ............................................................. 1,366
Castle Rock town, CO ..................................................... 48,231
Cedar Hill city, TX ........................................................... 45,028
Cedar Rapids city, IA .................................................... 126,326
Celina city, TX ................................................................... 6,028
Centennial city, CO ....................................................... 100,377
Chandler city, AZ .......................................................... 236,123
Chandler city, TX .............................................................. 2,734
Chanhassen city, MN ..................................................... 22,952
Chapel Hill town, NC ...................................................... 57,233
Chardon city, OH .............................................................. 5,148
Charles County, MD...................................................... 146,551
Charlotte city, NC ......................................................... 731,424
Charlotte County, FL .................................................... 159,978
Charlottesville city, VA ................................................... 43,475
Chattanooga city, TN ................................................... 167,674
Chautauqua town, NY ...................................................... 4,464
Chesterfield County, VA ............................................... 316,236
Clackamas County, OR ................................................ 375,992
Clarendon Hills village, IL................................................. 8,427
Clayton city, MO ............................................................. 15,939
Clearwater city, FL........................................................ 107,685
Cleveland Heights city, OH ............................................ 46,121
Clinton city, SC ................................................................. 8,490
Clive city, IA .................................................................... 15,447
Clovis city, CA ................................................................. 95,631
College Park city, MD ..................................................... 30,413
College Station city, TX .................................................. 93,857
Colleyville city, TX .......................................................... 22,807
Collinsville city, IL ........................................................... 25,579
Columbia city, MO ........................................................ 108,500
Columbia city, SC ......................................................... 129,272
Columbia Falls city, MT ................................................... 4,688
Commerce City city, CO ................................................. 45,913
Concord city, CA ........................................................... 122,067
Concord town, MA .......................................................... 17,668
Conshohocken borough, PA ........................................... 7,833
Coolidge city, AZ ............................................................ 11,825
Coon Rapids city, MN .................................................... 61,476
Copperas Cove city, TX ................................................. 32,032
Coral Springs city, FL .................................................. 121,096
Coronado city, CA .......................................................... 18,912
Corvallis city, OR ............................................................ 54,462
Cottonwood Heights city, UT ........................................ 33,433
Coventry Lake CDP, CT .................................................... 2,990
Creve Coeur city, MO ..................................................... 17,833
Cupertino city, CA .......................................................... 58,302
Dacono city, CO ............................................................... 4,152
Dakota County, MN ..................................................... 398,552
Dallas city, OR ................................................................ 14,583
Dallas city, TX ........................................................... 1,197,816
Danville city, KY ............................................................. 16,218
Dardenne Prairie city, MO ............................................. 11,494
Darien city, IL ................................................................. 22,086
Davenport city, FL ............................................................ 2,888
Davidson town, NC ........................................................ 10,944
Dayton city, OH ............................................................ 141,527
Dayton town, WY ................................................................ 757
Dearborn city, MI ........................................................... 98,153
Decatur city, GA ............................................................. 19,335
Del Mar city, CA ............................................................... 4,161
DeLand city, FL .............................................................. 27,031
Delaware city, OH .......................................................... 34,753
Denison city, TX ............................................................. 22,682
Denton city, TX ............................................................ 113,383
Denver city, CO ............................................................ 600,158
Des Moines city, IA ...................................................... 203,433
Des Peres city, MO .......................................................... 8,373
Destin city, FL ................................................................ 12,305
Dover city, NH ................................................................ 29,987
Dublin city, CA................................................................ 46,036
Dublin city, OH ............................................................... 41,751
Duluth city, MN .............................................................. 86,265
Durham city, NC ........................................................... 228,330
Durham County, NC ..................................................... 267,587
Dyer town, IN ................................................................. 16,390
Eagan city, MN ............................................................... 64,206
Eagle Mountain city, UT ................................................ 21,415
Eagle town, CO ................................................................. 6,508
Eau Claire city, WI .......................................................... 65,883
Eden Prairie city, MN ..................................................... 60,797
Eden town, VT .................................................................. 1,323 Edgerton city, KS ............................................................. 1,671
Edgewater city, CO .......................................................... 5,170
Edina city, MN ................................................................ 47,941
Edmond city, OK ............................................................ 81,405
Edmonds city, WA ......................................................... 39,709
El Cerrito city, CA ........................................................... 23,549
El Dorado County, CA .................................................. 181,058
El Paso de Robles (Paso Robles) city, CA .................... 29,793
Elk Grove city, CA......................................................... 153,015
Elko New Market city, MN ............................................... 4,110
Elmhurst city, IL ............................................................. 44,121
Englewood city, CO ........................................................ 30,255
Erie town, CO ................................................................. 18,135
Escambia County, FL ................................................... 297,619
Estes Park town, CO ........................................................ 5,858
Euclid city, OH................................................................ 48,920
Fairview town, TX ............................................................ 7,248
Farmers Branch city, TX ................................................ 28,616
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Farmersville city, TX ......................................................... 3,301
Farmington Hills city, MI ................................................ 79,740
Farmington town, CT ..................................................... 25,340
Fayetteville city, GA........................................................ 15,945
Fayetteville city, NC ..................................................... 200,564
Fernandina Beach city, FL ............................................. 11,487
Flagstaff city, AZ ............................................................ 65,870
Flower Mound town, TX ................................................. 64,669
Forest Grove city, OR ..................................................... 21,083
Fort Collins city, CO ...................................................... 143,986
Franklin city, TN ............................................................. 62,487
Frederick town, CO ........................................................... 8,679
Fremont city, CA ........................................................... 214,089
Friendswood city, TX ..................................................... 35,805
Fruita city, CO ................................................................. 12,646
Gahanna city, OH ........................................................... 33,248
Gaithersburg city, MD .................................................... 59,933
Galveston city, TX .......................................................... 47,743
Gardner city, KS .............................................................. 19,123
Georgetown city, TX ....................................................... 47,400
Germantown city, TN ..................................................... 38,844
Gilbert town, AZ ............................................................ 208,453
Gillette city, WY .............................................................. 29,087
Glen Ellyn village, IL ....................................................... 27,450
Glendora city, CA ............................................................ 50,073
Glenview village, IL ......................................................... 44,692
Golden city, CO ............................................................... 18,867
Golden Valley city, MN ................................................... 20,371
Goodyear city, AZ ........................................................... 65,275
Grafton village, WI .......................................................... 11,459
Grand Blanc city, MI ......................................................... 8,276
Grants Pass city, OR ...................................................... 34,533
Grass Valley city, CA ...................................................... 12,860
Greeley city, CO .............................................................. 92,889
Greenville city, NC .......................................................... 84,554
Greenwich town, CT ....................................................... 61,171
Greenwood Village city, CO ............................................ 13,925
Greer city, SC .................................................................. 25,515
Gunnison County, CO ..................................................... 15,324
Haltom City city, TX ....................................................... 42,409
Hamilton city, OH ........................................................... 62,477
Hamilton town, MA .......................................................... 7,764
Hampton city, VA ......................................................... 137,436
Hanover County, VA ....................................................... 99,863
Harrisburg city, SD ........................................................... 4,089
Harrisonburg city, VA ..................................................... 48,914
Harrisonville city, MO ..................................................... 10,019
Hastings city, MN ........................................................... 22,172
Hayward city, CA .......................................................... 144,186
Henderson city, NV ...................................................... 257,729
Herndon town, VA .......................................................... 23,292
High Point city, NC ....................................................... 104,371
Highland Park city, IL ..................................................... 29,763
Highlands Ranch CDP, CO ............................................. 96,713
Homer Glen village, IL .................................................... 24,220
Honolulu County, HI ..................................................... 953,207
Hooksett town, NH ......................................................... 13,451
Hopkins city, MN ............................................................ 17,591
Hopkinton town, MA ...................................................... 14,925
Hoquiam city, WA ............................................................. 8,726
Horry County, SC .......................................................... 269,291
Howard village, WI .......................................................... 17,399
Hudson town, CO ............................................................. 2,356
Huntley village, IL ........................................................... 24,291
Huntsville city, TX .......................................................... 38,548
Hurst city, TX ................................................................. 37,337
Hutchinson city, MN ...................................................... 14,178
Hutto city, TX ................................................................. 14,698
Independence city, MO ................................................ 116,830
Indianola city, IA ............................................................ 14,782
Indio city, CA .................................................................. 76,036
Iowa City city, IA ............................................................ 67,862
Irving city, TX ............................................................... 216,290
Issaquah city, WA .......................................................... 30,434
Jackson city, MO ........................................................... 13,758
Jackson County, MI ..................................................... 160,248
James City County, VA .................................................. 67,009
Jefferson County, NY .................................................. 116,229
Jefferson Parish, LA .................................................... 432,552
Johnson City city, TN .................................................... 63,152
Johnston city, IA ............................................................ 17,278
Jupiter town, FL ............................................................. 55,156
Kalamazoo city, MI ........................................................ 74,262
Kansas City city, KS .................................................... 145,786
Kansas City city, MO ................................................... 459,787
Keizer city, OR ................................................................ 36,478
Kenmore city, WA .......................................................... 20,460
Kennedale city, TX ........................................................... 6,763
Kent city, WA.................................................................. 92,411
Kerrville city, TX ............................................................. 22,347
Kettering city, OH .......................................................... 56,163
Key West city, FL ........................................................... 24,649
King City city, CA ........................................................... 12,874
Kingman city, AZ ........................................................... 28,068
Kirkland city, WA ............................................................ 48,787
Kirkwood city, MO.......................................................... 27,540
Knoxville city, IA .............................................................. 7,313
La Plata town, MD ........................................................... 8,753
La Vista city, NE ............................................................. 15,758
Laguna Niguel city, CA .................................................. 62,979
Lake Forest city, IL ........................................................ 19,375
Lake in the Hills village, IL ............................................. 28,965
Lake Stevens city, WA ................................................... 28,069
Lake Worth city, FL ........................................................ 34,910
Lake Zurich village, IL .................................................... 19,631
Lakeville city, MN........................................................... 55,954
Lakewood city, CO ....................................................... 142,980
Lakewood city, WA ........................................................ 58,163
Lancaster County, SC .................................................... 76,652
Lane County, OR .......................................................... 351,715 Lansing city, MI ........................................................... 114,297
Laramie city, WY ............................................................ 30,816
Larimer County, CO ...................................................... 299,630
Las Cruces city, NM....................................................... 97,618
Las Vegas city, NM ........................................................ 13,753
Lawrence city, KS .......................................................... 87,643
Lawrenceville city, GA ................................................... 28,546
Lee's Summit city, MO ................................................... 91,364
Lehi city, UT ................................................................... 47,407
Lenexa city, KS .............................................................. 48,190
Lewisville city, TX .......................................................... 95,290
Lewisville town, NC ....................................................... 12,639
Libertyville village, IL ..................................................... 20,315
Lincolnwood village, IL .................................................. 12,590
Lindsborg city, KS ............................................................ 3,458
Little Chute village, WI ................................................... 10,449
Littleton city, CO ............................................................ 41,737
Livermore city, CA .......................................................... 80,968
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Lombard village, IL ......................................................... 43,165
Lone Tree city, CO .......................................................... 10,218
Long Grove village, IL ....................................................... 8,043
Longmont city, CO .......................................................... 86,270
Longview city, TX ........................................................... 80,455
Lonsdale city, MN............................................................. 3,674
Los Alamos County, NM ................................................ 17,950
Los Altos Hills town, CA ................................................... 7,922
Loudoun County, VA .................................................... 312,311
Louisville city, CO ........................................................... 18,376
Lower Merion township, PA ........................................... 57,825
Lynchburg city, VA ......................................................... 75,568
Lynnwood city, WA ......................................................... 35,836
Macomb County, MI ..................................................... 840,978
Manassas city, VA .......................................................... 37,821
Manhattan Beach city, CA ............................................. 35,135
Manhattan city, KS ......................................................... 52,281
Mankato city, MN ........................................................... 39,309
Maple Grove city, MN ..................................................... 61,567
Maplewood city, MN ...................................................... 38,018
Maricopa County, AZ ................................................ 3,817,117
Marin County, CA ......................................................... 252,409
Marion city, IA ................................................................ 34,768
Mariposa County, CA ..................................................... 18,251
Marshfield city, WI ......................................................... 19,118
Martinez city, CA ............................................................ 35,824
Marysville city, WA ......................................................... 60,020
Matthews town, NC ........................................................ 27,198
Maui County, HI ............................................................ 154,834
McAllen city, TX............................................................ 129,877
McKinney city, TX......................................................... 131,117
McMinnville city, OR ...................................................... 32,187
Mecklenburg County, NC ............................................. 919,628
Menlo Park city, CA ........................................................ 32,026
Menomonee Falls village, WI ......................................... 35,626
Mercer Island city, WA ................................................... 22,699
Meridian charter township, MI....................................... 39,688
Meridian city, ID ............................................................. 75,092
Merriam city, KS ............................................................. 11,003
Mesa city, AZ ................................................................ 439,041
Mesa County, CO .......................................................... 146,723
Miami Beach city, FL ...................................................... 87,779
Miami city, FL ............................................................... 399,457
Middleton city, WI .......................................................... 17,442
Midland city, MI .............................................................. 41,863
Milford city, DE ................................................................. 9,559
Milton city, GA ................................................................ 32,661
Minneapolis city, MN ................................................... 382,578
Minnetrista city, MN ......................................................... 6,384
Missouri City city, TX ..................................................... 67,358
Modesto city, CA .......................................................... 201,165
Moline city, IL ................................................................. 43,483
Monroe city, MI .............................................................. 20,733
Monterey city, CA ........................................................... 27,810
Montgomery city, MN ...................................................... 2,956
Montgomery County, MD ............................................. 971,777
Monticello city, UT ........................................................... 1,972
Montrose city, CO ........................................................... 19,132
Monument town, CO ........................................................ 5,530
Moraga town, CA ............................................................ 16,016
Morristown city, TN ........................................................ 29,137
Morrisville town, NC ....................................................... 18,576
Morro Bay city, CA .......................................................... 10,234
Mountain Village town, CO .............................................. 1,320
Mountlake Terrace city, WA .......................................... 19,909
Murphy city, TX .............................................................. 17,708
Naperville city, IL ......................................................... 141,853
Napoleon city, OH ............................................................ 8,749
Nederland city, TX ......................................................... 17,547
Needham CDP, MA ........................................................ 28,886
Nevada City city, CA ........................................................ 3,068
Nevada County, CA ........................................................ 98,764
New Braunfels city, TX .................................................. 57,740
New Brighton city, MN .................................................. 21,456
New Concord village, OH ................................................. 2,491
New Hope city, MN ........................................................ 20,339
New Orleans city, LA ................................................... 343,829
New Smyrna Beach city, FL .......................................... 22,464
New Ulm city, MN .......................................................... 13,522
Newberg city, OR ........................................................... 22,068
Newport city, RI ............................................................. 24,672
Newport News city, VA ................................................ 180,719
Newton city, IA ............................................................... 15,254
Noblesville city, IN ......................................................... 51,969
Norcross city, GA ............................................................. 9,116
Norfolk city, NE .............................................................. 24,210
Norfolk city, VA ............................................................ 242,803
North Mankato city, MN ................................................ 13,394
North Port city, FL ......................................................... 57,357
North Richland Hills city, TX ......................................... 63,343
North Yarmouth town, ME............................................... 3,565
Novato city, CA .............................................................. 51,904
Novi city, MI ................................................................... 55,224
O'Fallon city, IL .............................................................. 28,281
O'Fallon city, MO ............................................................ 79,329
Oak Park village, IL ........................................................ 51,878
Oakland city, CA........................................................... 390,724
Oakley city, CA ............................................................... 35,432
Oklahoma City city, OK ................................................ 579,999
Olathe city, KS ............................................................. 125,872
Old Town city, ME ............................................................ 7,840
Olmsted County, MN ................................................... 144,248
Olympia city, WA ............................................................ 46,478
Orange village, OH ........................................................... 3,323
Orland Park village, IL .................................................... 56,767
Orleans Parish, LA ....................................................... 343,829
Oshkosh city, WI ............................................................ 66,083
Oshtemo charter township, MI ..................................... 21,705
Oswego village, IL .......................................................... 30,355
Ottawa County, MI ....................................................... 263,801 Overland Park city, KS ................................................. 173,372
Paducah city, KY............................................................ 25,024
Palm Beach Gardens city, FL ........................................ 48,452
Palm Coast city, FL........................................................ 75,180
Palo Alto city, CA ........................................................... 64,403
Palos Verdes Estates city, CA ....................................... 13,438
Papillion city, NE ............................................................ 18,894
Paradise Valley town, AZ .............................................. 12,820
Park City city, UT ............................................................. 7,558
Parker town, CO ............................................................. 45,297
Parkland city, FL ............................................................ 23,962
Pasco city, WA ............................................................... 59,781
Pasco County, FL ......................................................... 464,697
Payette city, ID ................................................................. 7,433
Pearland city, TX ............................................................ 91,252
Peoria city, AZ .............................................................. 154,065
Peoria city, IL ............................................................... 115,007
Pflugerville city, TX ........................................................ 46,936
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Pinehurst village, NC ...................................................... 13,124
Piqua city, OH ................................................................. 20,522
Pitkin County, CO ........................................................... 17,148
Plano city, TX................................................................ 259,841
Platte City city, MO ........................................................... 4,691
Pleasant Hill city, IA ......................................................... 8,785
Pleasanton city, CA ........................................................ 70,285
Polk County, IA ............................................................. 430,640
Pompano Beach city, FL ................................................ 99,845
Port Orange city, FL ....................................................... 56,048
Port St. Lucie city, FL ................................................... 164,603
Portland city, OR .......................................................... 583,776
Powell city, OH ............................................................... 11,500
Powhatan County, VA .................................................... 28,046
Prince William County, VA ........................................... 402,002
Prior Lake city, MN ......................................................... 22,796
Pueblo city, CO ............................................................. 106,595
Purcellville town, VA ........................................................ 7,727
Queen Creek town, AZ .................................................... 26,361
Raleigh city, NC ............................................................ 403,892
Ramsey city, MN ............................................................ 23,668
Raymond town, ME .......................................................... 4,436
Raymore city, MO ........................................................... 19,206
Redmond city, OR........................................................... 26,215
Redmond city, WA .......................................................... 54,144
Redwood City city, CA .................................................... 76,815
Reno city, NV ................................................................ 225,221
Reston CDP, VA .............................................................. 58,404
Richland city, WA ........................................................... 48,058
Richmond city, CA ........................................................ 103,701
Richmond Heights city, MO ............................................. 8,603
Rio Rancho city, NM ...................................................... 87,521
River Falls city, WI .......................................................... 15,000
Riverside city, CA ......................................................... 303,871
Roanoke city, VA ............................................................ 97,032
Roanoke County, VA ...................................................... 92,376
Rochester city, NY ........................................................ 210,565
Rochester Hills city, MI .................................................. 70,995
Rock Hill city, SC ............................................................ 66,154
Rockville city, MD ........................................................... 61,209
Roeland Park city, KS ....................................................... 6,731
Rogers city, MN ................................................................ 8,597
Rohnert Park city, CA ..................................................... 40,971
Rolla city, MO ................................................................. 19,559
Roselle village, IL............................................................ 22,763
Rosemount city, MN ...................................................... 21,874
Rosenberg city, TX ......................................................... 30,618
Roseville city, MN ........................................................... 33,660
Round Rock city, TX ....................................................... 99,887
Royal Oak city, MI........................................................... 57,236
Royal Palm Beach village, FL ........................................ 34,140
Sacramento city, CA..................................................... 466,488
Sahuarita town, AZ ......................................................... 25,259
Sammamish city, WA ..................................................... 45,780
San Anselmo town, CA................................................... 12,336
San Diego city, CA ..................................................... 1,307,402
San Francisco city, CA ................................................. 805,235
San Jose city, CA ......................................................... 945,942
San Marcos city, CA ....................................................... 83,781
San Marcos city, TX ....................................................... 44,894
San Rafael city, CA ......................................................... 57,713
Sangamon County, IL ................................................... 197,465
Santa Fe city, NM ........................................................... 67,947
Santa Fe County, NM ................................................... 144,170
Santa Monica city, CA ................................................... 89,736
Sarasota County, FL .................................................... 379,448
Savage city, MN ............................................................. 26,911
Schaumburg village, IL .................................................. 74,227
Schertz city, TX .............................................................. 31,465
Scott County, MN ........................................................ 129,928
Scottsdale city, AZ ...................................................... 217,385
Sedona city, AZ .............................................................. 10,031
Sevierville city, TN ......................................................... 14,807
Shakopee city, MN......................................................... 37,076
Sharonville city, OH ....................................................... 13,560
Shawnee city, KS ........................................................... 62,209
Shawnee city, OK ........................................................... 29,857
Sherborn town, MA .......................................................... 4,119
Shoreline city, WA .......................................................... 53,007
Shoreview city, MN ........................................................ 25,043
Shorewood village, IL .................................................... 15,615
Shorewood village, WI ................................................... 13,162
Sierra Vista city, AZ ....................................................... 43,888
Silverton city, OR ............................................................. 9,222
Sioux Center city, IA ........................................................ 7,048
Sioux Falls city, SD ...................................................... 153,888
Skokie village, IL ............................................................ 64,784
Snoqualmie city, WA ..................................................... 10,670
Snowmass Village town, CO ........................................... 2,826
Somerset town, MA ....................................................... 18,165
South Jordan city, UT .................................................... 50,418
South Lake Tahoe city, CA ............................................ 21,403
Southlake city, TX .......................................................... 26,575
Spearfish city, SD .......................................................... 10,494
Spring Hill city, KS ........................................................... 5,437
Springfield city, MO ..................................................... 159,498
Springville city, UT ......................................................... 29,466
St. Augustine city, FL .................................................... 12,975
St. Charles city, IL .......................................................... 32,974
St. Cloud city, FL ............................................................ 35,183
St. Joseph city, MO ....................................................... 76,780
St. Joseph town, WI ......................................................... 3,842
St. Louis County, MN ................................................... 200,226
State College borough, PA ............................................ 42,034
Steamboat Springs city, CO .......................................... 12,088
Sugar Grove village, IL ..................................................... 8,997
Sugar Land city, TX ....................................................... 78,817
Suisun City city, CA ....................................................... 28,111
Summit County, UT ....................................................... 36,324
Summit village, IL .......................................................... 11,054 Sunnyvale city, CA ....................................................... 140,081
Surprise city, AZ .......................................................... 117,517
Suwanee city, GA ........................................................... 15,355
Tacoma city, WA .......................................................... 198,397
Takoma Park city, MD ................................................... 16,715
Tamarac city, FL ............................................................ 60,427
Temecula city, CA ........................................................ 100,097
Tempe city, AZ ............................................................. 161,719
Temple city, TX .............................................................. 66,102
Texarkana city, TX ......................................................... 36,411
The Woodlands CDP, TX ............................................... 93,847
Thousand Oaks city, CA .............................................. 126,683
Tigard city, OR ............................................................... 48,035
Tracy city, CA ................................................................. 82,922
Trinidad CCD, CO ........................................................... 12,017
Tualatin city, OR ............................................................ 26,054
Tulsa city, OK ............................................................... 391,906
Tustin city, CA ................................................................ 75,540
Edina, MN 2019 Quality of Life Survey Report
Prepared by National Research Center, Inc.
Twin Falls city, ID ........................................................... 44,125
Unalaska city, AK ............................................................. 4,376
University Heights city, OH ............................................ 13,539
University Park city, TX .................................................. 23,068
Upper Arlington city, OH ................................................ 33,771
Urbandale city, IA ........................................................... 39,463
Vail town, CO .................................................................... 5,305
Ventura CCD, CA ........................................................... 111,889
Vernon Hills village, IL .................................................... 25,113
Vestavia Hills city, AL .................................................... 34,033
Victoria city, MN ............................................................... 7,345
Vienna town, VA ............................................................. 15,687
Virginia Beach city, VA ................................................. 437,994
Walnut Creek city, CA ..................................................... 64,173
Warrensburg city, MO .................................................... 18,838
Washington County, MN .............................................. 238,136
Washington town, NH ...................................................... 1,123
Washoe County, NV ..................................................... 421,407
Washougal city, WA ....................................................... 14,095
Wauwatosa city, WI ........................................................ 46,396
Waverly city, IA ................................................................. 9,874
Wentzville city, MO ......................................................... 29,070
West Carrollton city, OH ................................................. 13,143
Western Springs village, IL ............................................ 12,975
Westerville city, OH ........................................................ 36,120
Westlake town, TX............................................................... 992
Westminster city, CO.................................................... 106,114
Weston town, MA ........................................................... 11,261
Wheat Ridge city, CO ...................................................... 30,166
White House city, TN...................................................... 10,255
Wichita city, KS ............................................................ 382,368
Williamsburg city, VA ..................................................... 14,068
Willowbrook village, IL ..................................................... 8,540
Wilmington city, NC ...................................................... 106,476
Wilsonville city, OR ......................................................... 19,509
Windsor town, CO ........................................................... 18,644
Windsor town, CT ........................................................... 29,044
Winnetka village, IL ........................................................ 12,187
Winter Garden city, FL .................................................... 34,568
Woodbury city, MN ......................................................... 61,961
Woodinville city, WA ....................................................... 10,938
Woodland city, CA .......................................................... 55,468
Wyandotte County, KS ................................................. 157,505
Yakima city, WA.............................................................. 91,067
York County, VA.............................................................. 65,464
Yorktown town, IN ............................................................ 9,405
Yorkville city, IL .............................................................. 16,921
Yountville city, CA ............................................................ 2,933
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 173
Minnesota Benchmark Comparisons
Table 158: Question 1
Percent
positive Rank
Number of communities in
comparison
Comparison to Minnesota
benchmark
How would you rate the
quality of life in Edina? 98% 3 34 Higher
Table 159: Question 2
Percent
positive Rank
Number of
communities in
comparison
Comparison to
Minnesota
benchmark
Overall feeling of safety in Edina 96% 5 26 Higher
Overall ease of getting to the places you
usually have to visit 86% 5 21 Similar
Quality of overall natural environment in
Edina 91% 7 21 Similar
Overall established "built environment" of
Edina (including overall design, buildings,
parks and transportation systems)
80% 4 19 Similar
Health and wellness opportunities in Edina 93% 3 20 Higher
Overall opportunities for education and
enrichment 94% 1 20 Higher
Overall economic health of Edina 94% 1 20 Higher
Sense of community 74% 2 24 Similar
Overall image or reputation of Edina 89% 5 25 Higher
Neighborliness of residents in Edina 76% 2 17 Higher
Table 160: Question 3
Percent
positive Rank
Number of communities
in comparison
Comparison to
Minnesota benchmark
Recommend living in Edina to
someone who asks 94% 7 20 Similar
Remain in Edina for the next
five years 90% 8 20 Similar
Table 161: Question 7
Percent
positive Rank
Number of communities in
comparison
Comparison to
Minnesota benchmark
In your neighborhood 97% 8 20 Similar
In the 50th & France area
(downtown area) 94% 12 21 Similar
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 174
Table 162: Question 9
Percent
positive Rank
Number of
communities in
comparison
Comparison to
Minnesota
benchmark
Traffic flow on major streets 53% 19 20 Similar
Ease of public parking 61% 9 12 Similar
Ease of travel by car in Edina 75% 15 22 Similar
Ease of travel by public transportation
in Edina 46% NA NA NA
Ease of travel by bicycle in Edina 65% 12 20 Similar
Ease of walking in Edina 65% 16 21 Similar
Availability of paths and walking trails 79% 11 21 Similar
Air quality 89% 7 17 Similar
Cleanliness of Edina 95% 4 21 Higher
Public places where people want to
spend time 86% 2 18 Higher
Variety of housing options 51% 18 22 Similar
Availability of affordable quality
housing 32% 23 26 Lower
Fitness opportunities (including
exercise classes and paths or trails,
etc.)
84% 5 20 Similar
Recreational opportunities 87% 2 24 Higher
K-12 education 90% 3 20 Higher
Adult educational opportunities 89% 1 18 Much higher
Opportunities to attend
cultural/arts/music activities 77% 1 19 Higher
Employment opportunities 70% 1 25 Higher
Shopping opportunities 93% 1 21 Much higher
Cost of living in Edina 51% 9 19 Similar
Overall quality of business and service
establishments in Edina 92% 1 21 Higher
Opportunities to participate in social
events and activities 78% 1 17 Higher
Opportunities to volunteer 81% 1 19 Higher
Opportunities to participate in
community matters 76% 1 18 Higher
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 175
Table 163: Question 13
Percent
positive Rank
Number of
communities in
comparison
Comparison to
Minnesota
benchmark
Police services 92% 2 33 Higher
Fire services 98% 1 27 Similar
Ambulance or emergency medical services 98% 1 19 Higher
Crime prevention 94% 1 21 Higher
Fire prevention and education 96% 1 21 Similar
Traffic enforcement 81% 1 20 Similar
Street repair 60% 8 28 Similar
Street cleaning 81% 2 21 Higher
Street lighting 77% 2 24 Similar
Snow removal 87% 1 35 Higher
Sidewalk maintenance 79% 1 21 Higher
Traffic signal timing 69% 2 20 Similar
Bus or transit services 62% 6 17 Similar
Garbage collection 89% 2 16 Similar
Recycling 84% 9 23 Similar
Yard waste pickup 84% 1 12 Similar
Storm drainage 81% 5 25 Similar
Drinking water 69% 18 25 Similar
Sewer services 89% 6 24 Similar
Utility billing 83% 3 18 Similar
City parks 94% 5 24 Similar
Recreation programs or classes 93% 1 21 Higher
Recreation centers or facilities 89% 2 20 Higher
Land use, planning and zoning 53% 18 24 Similar
Code enforcement (weeds, abandoned buildings, etc.) 72% 3 25 Similar
Animal control 82% 2 27 Similar
Economic development 74% 6 22 Similar
Public health services 88% 2 15 Higher
Public information services/communication
from the City 82% 2 18 Similar
Cable television (Comcast/Xfinity) 55% 3 16 Similar
Emergency preparedness (services that prepare
the community for natural disasters or other
emergency situations)
81% 3 21 Similar
Edina open space 70% 6 18 Similar
City-sponsored special events (Night to Unite,
Winter Ice Festival, New Year's Eve Party, etc.) 78% 3 16 Similar
Overall quality of services provided by the City of
Edina 89% 2 32 Similar
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 176
Table 164: Question 14
Percent
positive Rank
Number of
communities in
comparison
Comparison to
Minnesota benchmark
The value of services for the taxes
paid to Edina 78% 1 33 Higher
The job Edina government does at
welcoming resident involvement 65% 5 21 Similar
Overall confidence in Edina
government 64% 7 20 Similar
Generally acting in the best interest
of the community 62% 10 20 Similar
Treating all residents fairly 65% 7 19 Similar
Table 165: Question 16
Percent
positive Rank
Number of communities in
comparison
Comparison to Minnesota
benchmark
Knowledge 92% 4 11 Similar
Courtesy 92% 2 5 Similar
Responsiveness 88% 5 11 Similar
Overall customer
service 88% 2 31 Similar
Table 166: Question 31
Percent
positive Rank
Number of communities
in comparison
Comparison to
Minnesota benchmark
Appearance 85% NA NA NA
Online information and
services offered 81% NA NA NA
Ease of navigation/ability to
find information 56% NA NA NA
Overall quality of the City of
Edina website 75% 2 7 Similar
Table 167: Question D1
Percent
positive Rank
Number of
communities in
comparison
Comparison to
Minnesota
benchmark
What impact, if any, do you think the
economy will have on your family
income in the next 6 months?
27% 15 18 Similar
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 177
Minnesota Benchmark Comparison Communities The communities included in the Minnesota comparisons are listed below along with their population according to the 2010 Census.
Albert Lea city, MN ........................................................ 18,016
Bloomington city, MN .................................................... 82,893
Brooklyn Center city, MN............................................... 30,104
Chanhassen city, MN .................................................... 22,952
Coon Rapids city, MN .................................................... 61,476
Dakota County, MN ..................................................... 398,552
Duluth city, MN .............................................................. 86,265
Eagan city, MN ............................................................... 64,206
Eden Prairie city, MN ..................................................... 60,797
Edina city, MN ................................................................ 47,941
Elko New Market city, MN ............................................... 4,110
Golden Valley city, MN .................................................. 20,371
Hastings city, MN .......................................................... 22,172
Hopkins city, MN ........................................................... 17,591
Hutchinson city, MN ...................................................... 14,178
Lakeville city, MN........................................................... 55,954
Lonsdale city, MN ............................................................ 3,674
Mankato city, MN .......................................................... 39,309
Maple Grove city, MN .................................................... 61,567
Maplewood city, MN ...................................................... 38,018
Minneapolis city, MN ................................................... 382,578
Minnetrista city, MN ........................................................ 6,384
Montgomery city, MN ...................................................... 2,956
New Brighton city, MN .................................................. 21,456
New Hope city, MN ........................................................ 20,339
New Ulm city, MN .......................................................... 13,522
North Mankato city, MN ................................................ 13,394
Olmsted County, MN ................................................... 144,248
Prior Lake city, MN ........................................................ 22,796
Ramsey city, MN............................................................ 23,668
Rogers city, MN ............................................................... 8,597
Rosemount city, MN ...................................................... 21,874
Roseville city, MN .......................................................... 33,660 Savage city, MN ............................................................. 26,911
Scott County, MN ........................................................ 129,928
Shakopee city, MN......................................................... 37,076
Shoreview city, MN ........................................................ 25,043
St. Louis County, MN ................................................... 200,226
Victoria city, MN .............................................................. 7,345
Washington County, MN ............................................. 238,136
Woodbury city, MN ........................................................ 61,961
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 178
Appendix E: Survey Methodology
Developing the Questionnaire
The City of Edina 2019 Quality of Life Survey was first administered in 2011. General resident
surveys, such as this one, ask recipients their perspectives about the quality of life in the city,
use of city amenities, opinions on policy issues facing the city and assessments of city service
delivery. The 2019 survey instrument was developed by starting with the version from the
previous implementation in 2017. A list of topics was generated for new questions; topics and
questions were modified to find those that were the best fit for the 2019 questionnaire. The City
elected to add a page of questions to the 2019 survey so, through an iterative process between
City staff and NRC staff, a final six-page questionnaire was created. The City of Edina funded
this research. Please contact Jennifer Bennerotte of the City of Edina at
JBennerotte@EdinaMN.gov if you have any questions about the survey.
Selecting Survey Recipients
“Sampling” refers to the method by which households were chosen to receive the survey. All
households within the City of Edina were eligible to participate in the survey. A list of all
households within the zip codes serving Edina was purchased from Go-Dog Direct based on
updated listings from the United States Postal Service. Since some of the zip codes that serve
the City of Edina households may also serve addresses that lie outside of the community, the
exact geographic location of each housing unit was compared to community boundaries using
the most current municipal boundary file (updated on a quarterly basis) and addresses located
outside of the City of Edina boundaries were removed from consideration. Each address
identified as being within City boundaries was further identified as being within the northeast,
northwest, southeast or southwest quadrant of the city.
To choose the 1,500 survey recipients, a systematic sampling method was applied to the list of
households previously screened for geographic location. Systematic sampling is a procedure
whereby a complete list of all possible households is culled, selecting every Nth one, giving
each eligible household a known probability of selection, until the appropriate number of
households is selected. Multi-family housing units were selected at a higher rate as residents of
this type of housing typically respond at lower rates to surveys than do those in single-family
housing units.
An individual within each household was selected using the birthday method. The birthday
method selects a person within the household by asking the “person whose birthday has most
recently passed” to complete the questionnaire. The underlying assumption in this method is
that day of birth has no relationship to the way people respond to surveys. This instruction was
contained in the cover letter accompanying the questionnaire.
Survey Administration and Response Rate
Each selected household was contacted three times starting on February 15, 2019. First, a
prenotification announcement was sent, informing the household members that they had been
selected to participate in the City of Edina Quality of Life Survey. Approximately one week after
mailing the prenotification, each household was mailed a survey containing a cover letter
signed by the City Manager enlisting participation. The packet also contained a postage-paid
return envelope in which the survey recipients could return the completed questionnaire
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 179
directly to NRC. A reminder letter and survey, scheduled to arrive one to two weeks after the
first survey, was the final contact. The second cover letter asked those who had not completed
the survey to do so and those who had already done so to refrain from turning in another
survey. Each wave of the cover letter accompanying the survey included a web link for
residents to visit if they preferred to take the survey online. The survey was available only in
English.
The mailings were sent in February and March of 2019. Completed surveys were collected over
the following six weeks. About 7% of the 1,500 surveys mailed were returned because the
housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of
the 1,401 households presumed to have received a survey, 427 completed the survey (96 of
which were completed online), providing a response rate of 30%. Response rates by geographic
quadrant ranged from a low of 25% in the southeast quadrant to a high of 41% in the northwest
quadrant of the city. The response rates were calculated using AAPOR’s response rate #21 for
mailed surveys of unnamed persons.
Table 168: Response Rate by Quadrant
Quadrant
Number
Mailed
Number
Undeliverable
Number
Received
Number
Returned
Response
Rate
Northeast 267 13 254 105 41%
Northwest 406 25 381 118 31%
Southeast 616 50 566 143 25%
Southwest 211 11 200 61 31%
Overall 1,500 99 1,401 427 30%
Confidence Intervals and Margin of Error
The 95% confidence interval (or “margin of error”) quantifies the “sampling error” or precision
of the estimates made from the survey results. A 95% confidence interval can be calculated for
any sample size, and indicates that in 95 of 100 surveys conducted like this one, for a particular
item, a result would be found that is within 5% of the result that would be found if everyone in
the population of interest was surveyed. The practical difficulties of conducting any resident
survey may introduce other sources of error in addition to sampling error. Despite best efforts
to boost participation and ensure potential inclusion of all households, some selected
households will decline participation in the survey (referred to as non-response error) and
some eligible households may be unintentionally excluded from the listed sources for the
sample (referred to as coverage error).
While the margin of error for the survey is generally no greater than plus or minus 5% around
any given percent reported for all respondents, results for subgroups will have wider
confidence intervals. Where estimates are given for subgroups, they are less precise. For each
subgroup from the survey, the margin of error rises to as much as plus or minus 10% for a
sample size of 100 completed surveys.
1See AAPOR’s Standard Definitions here: http://www.aapor.org/Standards-Ethics/Standard-Definitions-(1).aspx for more
information
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 180
Survey Processing (Data Entry)
Mailed surveys were returned via postage-paid business reply envelopes. Once received, staff
assigned a unique identification number to each questionnaire. Additionally, each survey was
reviewed and “cleaned” as necessary. For example, a question may have asked a respondent to
pick two items out of a list of five, but the respondent checked three; staff would choose
randomly two of the three selected items to be coded in the dataset.
Once all surveys were assigned a unique identification number, they were entered into an
electronic dataset. This dataset is subject to a data entry protocol of “key and verify,” in which
survey data were entered twice into an electronic dataset and then compared. Discrepancies
were evaluated against the original survey form and corrected. Range checks as well as other
forms of quality control were also performed.
NRC used SurveyGizmo, a web-based survey and analytics platform, to collect the online
survey data. Use of an online system means all collected data are entered into the dataset when
the respondents submit the surveys. Skip patterns are programmed into system so respondents
are automatically “skipped” to the appropriate question based on the individual responses
being given. Online programming also allows for more rigid control of the data format, making
extensive data cleaning unnecessary.
A series of quality control checks were also performed in order to ensure the integrity of the
web data. Steps may include and not be limited to reviewing the data for clusters of repeat IP
addresses and time stamps (indicating duplicate responses) and removing empty submissions
(questionnaires submitted with no questions answered).
Weighting the Data
The primary objective of weighting survey data is to make the survey respondents reflective of
the larger population of the community. This is done by: 1) reviewing the respondent
demographics and comparing them to the population norms from the most recent Census or
other sources and 2) comparing the responses to different questions for demographic
subgroups. The demographic characteristics that are least similar to the Census and yield the
most different results are the best candidates for data weighting. Several different weighting
“schemes” are tested to ensure the best fit for the data. The variables used for weighting were
respondent gender, age, housing unit type (attached or detached), housing tenure (rent or
own) and geographic location of the respondent’s residence. No adjustments were made for
design effects. The results of the weighting scheme are presented in the table on the following
page.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 181
Table 169: 2019 City of Edina Weighting Table
Characteristic Population Norm1 Unweighted Data Weighted Data
Housing
Rent home 25% 16% 25%
Own home 75% 84% 75%
Detached unit 58% 61% 59%
Attached unit 42% 39% 41%
Race and Ethnicity
White 90% 93% 89%
Not white 10% 7% 11%
Not Hispanic 98% 99% 97%
Hispanic 2% 1% 3%
Sex and Age
Female 54% 59% 54%
Male 46% 41% 46%
18-34 years of age 18% 8% 17%
35-54 years of age 37% 22% 37%
55+ years of age 45% 70% 46%
Females 18-34 9% 4% 9%
Females 35-54 19% 11% 18%
Females 55+ 26% 43% 26%
Males 18-34 9% 3% 8%
Males 35-54 18% 9% 18%
Males 55+ 19% 28% 19%
Geographic Quadrant*
Northeast 22% 25% 22%
Northwest 28% 28% 28%
Southeast 34% 33% 34%
Southwest 16% 14% 16%
1Source: 5-year estimates from the 2015 American Community Survey *Source: Sample list purchased from Go-Dog Direct
Analyzing The Data
The electronic dataset was analyzed by NRC staff using the Statistical Package for the Social
Sciences (SPSS). For the most part, frequency distribution ratings are presented in the body of
the report. A complete set of frequencies for each survey question is presented in Appendix A: Responses to Survey Questions.
Also included are results by respondent characteristics (Appendix C: Survey Results by
Respondent Characteristics). Chi-square or ANOVA tests of significance were applied to these
breakdowns of selected survey questions. A “p-value” of 0.05 or less indicates that there is less
than a 5% probability that differences observed between groups are due to chance; or in other
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 182
words, a greater than 95% probability that the differences observed in the selected categories of
the sample represent “real” differences among those populations. Where differences between
subgroups are statistically significant, they have been marked in the appendices.
Comparing to Prior Survey Results
For reporting comparability, the “don’t know” responses from past years data were removed in
order to match the reporting of the 2015 and later survey data which shows the percentages
without “don’t know” to focus on the results from those who had an opinion about a particular
service or activity.
Edina’s survey data were collected by phone in 2013 and prior. In 2015, the City switched data
collection from phone to mail. Research is clear that a change in the method of survey data
collection, by itself, will result in a change in results if the shift is from telephone
administration to self-administration or vice versa. The change occurs even without change in
resident perspectives and is attributed to the different environment that a survey respondent
confronts when providing answers to a person on the telephone compared to offering private
anonymous opinions. Questions by phone elicit more positive, optimistic, socially-desirable
responses than do the same questions asked on a written self-administered questionnaire. The
self-administered questionnaire brings out more candid responses.
As a consequence of the switch in methodology, a general decline in ratings was both expected
and observed; an average of about 12 percentage points (after the removal of “don’t know”
responses). Thus, NRC adjusted down the findings from 2013 and prior by this average
difference for the most extreme differences in order to maximize the comparability of results
over time. This way the reported trendline data are not influenced by the decline that is
attributable to the change in data collection mode from phone to mail.
While the adjusted findings for data prior to 2015 reasonably control for the expected change
from phone to mail data collection, the comparability of data over time does have some
limitations. Not only is there sampling error in each survey administration, but also, the
methods change occurred after a two-year gap in survey administrations and some question
wording was inconsistent among survey years.
Because of the overall shift in the methodology and related survey changes, NRC recommends
that any change in ratings or reported behaviors be viewed with caution and that Edina
consider differences of more than 10 percentage points from previous years to be large enough
to signal a genuine change in opinion from 2013 and 2011. Differences that do not reach this
threshold should not be considered changes worthy of further interpretation.
Edina, MN 2019 Quality of Life Survey Report May 2019
Prepared by National Research Center, Inc. Page 183
Appendix F: Survey Materials
The following pages contain copies of the survey materials sent to randomly selected
households within the City of Edina.
Dear Edina Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better community! Sincerely, Scott H. Neal City Manager Dear Edina Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better community! Sincerely, Scott H. Neal City Manager Dear Edina Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better community! Sincerely, Scott H. Neal City Manager Dear Edina Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better community! Sincerely, Scott H. Neal City Manager
Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94
www.EdinaMN.gov • 952-927-8861 • Fax 952-826-0390
February 2019
Dear Edina Resident:
Please help us shape the future of Edina! You have been randomly selected to participate in the 2019 Quality of Life
Survey.
Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially
since your household is one of only a small number of households being surveyed. Your feedback will help Edina make
decisions that affect our community.
A few things to remember:
Your responses are completely anonymous.
In order to hear from a diverse group of residents, the adult 18 years or older in your household who most
recently had a birthday should complete this survey.
You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the
survey online at:
Please do not share your survey link. This survey is for randomly selected households only.
If you have any questions about the survey, please call the Communications & Technology Services Department at
952-826-0359.
Thank you for your time and participation!
Sincerely,
Scott H. Neal
City Manager
ENC
www.EdinaMN.gov • 952-927-8861 • Fax 952-826-0390
March 2019
Dear Edina Resident:
Here’s a second chance if you haven’t already responded to the 2019 Quality of Life Survey! (If you completed it and
sent it back, we thank you for your time and ask you to recycle this survey. Please do not respond twice.)
Please help us shape the future of Edina! You have been randomly selected to participate in the 2019 Quality of Life
Survey.
Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially
since your household is one of only a small number of households being surveyed. Your feedback will help Edina make
decisions that affect our community.
A few things to remember:
Your responses are completely anonymous.
In order to hear from a diverse group of residents, the adult 18 years or older in your household who most
recently had a birthday should complete this survey.
You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the
survey online at:
Please do not share your survey link. This survey is for randomly selected households only.
If you have any questions about the survey, please call the Communications & Technology Services Department at
952-826-0359.
Thank you for your time and participation!
Sincerely,
Scott H. Neal
City Manager
ENC
The City of Edina 2019 Quality of Life Survey
Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday.
The adult’s year of birth does not matter. Your responses are anonymous and will be reported in group form only.
1. How would you rate the quality of life in Edina?
Excellent Good Fair Poor Don’t know
2. Please rate each of the following characteristics as they relate to Edina as a community:
Excellent Good Fair Poor Don’t know
Overall feeling of safety in Edina ....................................................................... 1 2 3 4 5
Overall ease of getting to the places you usually have to visit ............................ 1 2 3 4 5
Quality of overall natural environment in Edina ............................................... 1 2 3 4 5
Overall established “built environment” of Edina (including overall design,
buildings, parks and transportation systems) .................................................. 1 2 3 4 5
Health and wellness opportunities in Edina ....................................................... 1 2 3 4 5
Overall opportunities for education and enrichment ......................................... 1 2 3 4 5
Overall economic health of Edina ..................................................................... 1 2 3 4 5
Sense of community ........................................................................................... 1 2 3 4 5
Overall image or reputation of Edina ................................................................ 1 2 3 4 5
Neighborliness of residents in Edina .................................................................. 1 2 3 4 5
3. Please indicate how likely or unlikely you are to do each of the following:
Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recommend living in Edina to someone who asks ................................. 1 2 3 4 5
Remain in Edina for the next five years.................................................. 1 2 3 4 5
4. Why did you choose to live in Edina? (Please check all that apply.)
Family lives here/born or raised here Affordable housing Amenities (e.g., parks, library, etc.)
Job was here (or nearby) Attractive community Good neighborhoods
Good schools Safe community Other: ___________________________
5. What one thing do you like most, if anything, about living in Edina?
______________________________________________________________________________________________________
6. What would you say is the most serious issue facing Edina at this time?
______________________________________________________________________________________________________
7. Please rate how safe or unsafe you feel:
Very Somewhat Neither safe Somewhat Very Don’t
safe safe nor unsafe unsafe unsafe know
In your neighborhood ........................................................... 1 2 3 4 5 6
In the 50th & France area (downtown area) .......................... 1 2 3 4 5 6
In the Southdale area ............................................................ 1 2 3 4 5 6
8. Please rate how welcoming Edina is as a community:
Very Somewhat Not Don't
welcoming Welcoming welcoming welcoming know
For people who are Asian, Asian Indian or Pacific Islander ............................ 1 2 3 4 5
For people who are Black or African American .............................................. 1 2 3 4 5
For people who are Hispanic ........................................................................... 1 2 3 4 5
For people who are American Indian or Alaskan Native ................................ 1 2 3 4 5
For people who are White ............................................................................... 1 2 3 4 5
For people whose first language is not English ................................................ 1 2 3 4 5
For people who are not U.S. citizens ............................................................... 1 2 3 4 5
For people who have a lower income .............................................................. 1 2 3 4 5
For people who are of Christian faith .............................................................. 1 2 3 4 5
For people who are of Jewish faith ................................................................... 1 2 3 4 5
For people who are of Muslim faith ................................................................. 1 2 3 4 5
For people who are of Buddhist faith ............................................................... 1 2 3 4 5
For people who are of Hindu faith .................................................................. 1 2 3 4 5
For people who are agnostic or atheist ............................................................ 1 2 3 4 5
The City of Edina 2019 Quality of Life Survey
Page 2 of 6
9. Please rate each of the following characteristics as they relate to Edina as a whole:
Excellent Good Fair Poor Don’t know Traffic flow on major streets .......................................................................................... 1 2 3 4 5
Ease of public parking .................................................................................................... 1 2 3 4 5 Ease of travel by car in Edina ........................................................................................ 1 2 3 4 5 Ease of travel by public transportation in Edina ............................................................ 1 2 3 4 5
Ease of travel by bicycle in Edina .................................................................................. 1 2 3 4 5 Ease of walking in Edina ................................................................................................ 1 2 3 4 5
Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Air quality ...................................................................................................................... 1 2 3 4 5 Cleanliness of Edina ....................................................................................................... 1 2 3 4 5
Public places where people want to spend time ............................................................. 1 2 3 4 5 Variety of housing options ............................................................................................. 1 2 3 4 5
Availability of affordable quality housing ...................................................................... 1 2 3 4 5
Fitness opportunities (including exercise classes and paths or trails, etc.) ...................... 1 2 3 4 5 Recreational opportunities ............................................................................................. 1 2 3 4 5
K-12 education .............................................................................................................. 1 2 3 4 5 Adult educational opportunities ..................................................................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .................................................. 1 2 3 4 5
Employment opportunities ............................................................................................ 1 2 3 4 5 Shopping opportunities .................................................................................................. 1 2 3 4 5 Cost of living in Edina ................................................................................................... 1 2 3 4 5
Overall quality of business and service establishments in Edina .................................... 1 2 3 4 5 Overall quality of commercial redevelopment in Edina ................................................ 1 2 3 4 5
Overall quality of residential redevelopment in Edina .................................................. 1 2 3 4 5 Opportunities to participate in social events and activities ............................................ 1 2 3 4 5 Opportunities to volunteer ............................................................................................. 1 2 3 4 5
Opportunities to participate in community matters ...................................................... 1 2 3 4 5
10. Please rate the following aspects of drinking water in Edina:
Excellent Good Fair Poor Don’t know Appearance ........................................................................................................ 1 2 3 4 5
Taste .................................................................................................................. 1 2 3 4 5 Odor .................................................................................................................. 1 2 3 4 5
Hardness ............................................................................................................ 1 2 3 4 5 Reliability ........................................................................................................... 1 2 3 4 5
Safety ................................................................................................................. 1 2 3 4 5
11. Please rate how much of a problem, if at all, you feel each of the following is in Edina. Not a Minor Moderate Major Extreme Don’t
problem problem problem problem problem know
Traffic speeding in your neighborhood ......................................... 1 2 3 4 5 6
Stop sign violations in your neighborhood .................................... 1 2 3 4 5 6
Violent crime ................................................................................. 1 2 3 4 5 6
Drugs ............................................................................................. 1 2 3 4 5 6
Youth crimes .................................................................................. 1 2 3 4 5 6
Vandalism and property crimes ..................................................... 1 2 3 4 5 6
Identity theft .................................................................................. 1 2 3 4 5 6
Domestic abuse .............................................................................. 1 2 3 4 5 6
12. First, tell us about how many times in the last 12 months, if ever, you or other household members used any of
the following Edina Parks & Recreation Department amenities. Then please rate the quality of each, regardless
of your household’s use of the amenities.
Once or 3 to 12 13 to 26 More than Don’t
Never twice times times 26 times Excellent Good Fair Poor know
Trails ................................................ 1 2 3 4 5 1 2 3 4 5 Dog parks/off-leash areas ................ 1 2 3 4 5 1 2 3 4 5 Neighborhood parks ........................ 1 2 3 4 5 1 2 3 4 5
Large community athletic fields ....... 1 2 3 4 5 1 2 3 4 5 Edinborough Park ............................ 1 2 3 4 5 1 2 3 4 5
Centennial Lakes Park ..................... 1 2 3 4 5 1 2 3 4 5 Edina Aquatic Center ...................... 1 2 3 4 5 1 2 3 4 5 Edina Senior Center ........................ 1 2 3 4 5 1 2 3 4 5
Braemar Arena (ice arena) ............... 1 2 3 4 5 1 2 3 4 5 Edina Art Center ............................. 1 2 3 4 5 1 2 3 4 5 Braemar Golf Course ....................... 1 2 3 4 5 1 2 3 4 5
Braemar Golf Dome ........................ 1 2 3 4 5 1 2 3 4 5 Braemar Field (sports dome) ............ 1 2 3 4 5 1 2 3 4 5
The City of Edina 2019 Quality of Life Survey
Page 3 of 6
13. Please rate the quality of each of the following services in Edina:
Excellent Good Fair Poor Don’t know Police services .................................................................................................... 1 2 3 4 5
Fire services ........................................................................................................ 1 2 3 4 5 Ambulance or emergency medical services ....................................................... 1 2 3 4 5
Crime prevention ............................................................................................... 1 2 3 4 5 Fire prevention and education ........................................................................... 1 2 3 4 5
Traffic enforcement ........................................................................................... 1 2 3 4 5 Street repair ....................................................................................................... 1 2 3 4 5
Street cleaning ................................................................................................... 1 2 3 4 5 Street lighting ..................................................................................................... 1 2 3 4 5
Snow removal .................................................................................................... 1 2 3 4 5 Sidewalk maintenance ....................................................................................... 1 2 3 4 5
Traffic signal timing ........................................................................................... 1 2 3 4 5 Bus or transit services ......................................................................................... 1 2 3 4 5
Garbage collection ............................................................................................. 1 2 3 4 5 Recycling ........................................................................................................... 1 2 3 4 5 Yard waste pickup .............................................................................................. 1 2 3 4 5
Storm drainage .................................................................................................. 1 2 3 4 5 Drinking water ................................................................................................... 1 2 3 4 5
Sewer services .................................................................................................... 1 2 3 4 5 Utility billing ...................................................................................................... 1 2 3 4 5
City parks ........................................................................................................... 1 2 3 4 5 Park maintenance .............................................................................................. 1 2 3 4 5
Condition of trails and sidewalks ....................................................................... 1 2 3 4 5 Recreation programs or classes .......................................................................... 1 2 3 4 5
Recreation centers or facilities ........................................................................... 1 2 3 4 5 Land use, planning and zoning .......................................................................... 1 2 3 4 5
Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Animal control ................................................................................................... 1 2 3 4 5
Economic development ..................................................................................... 1 2 3 4 5 Public health services ......................................................................................... 1 2 3 4 5
Public information services/communication from the City ............................... 1 2 3 4 5 Cable television (Comcast/Xfinity) .................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations) ............................................. 1 2 3 4 5 Edina open space ............................................................................................... 1 2 3 4 5
City-sponsored special events (Night to Unite, Winter Ice Festival, New Year’s Eve Party, etc.) ............................................................................ 1 2 3 4 5
Overall quality of services provided by the City of Edina .................................. 1 2 3 4 5
14. Please rate the following categories of Edina government performance:
Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Edina ............................................... 1 2 3 4 5
The job Edina government does at welcoming resident involvement ............... 1 2 3 4 5 Overall confidence in Edina government .......................................................... 1 2 3 4 5
Generally acting in the best interest of the community...................................... 1 2 3 4 5 Treating all residents fairly ................................................................................ 1 2 3 4 5
15. Which of the following departments have you had contact with in the past 12 months by email, phone or in
person? (Please select all that apply.)
I have not contacted the City go to question 17 Engineering Planning/Economic Development
General information Finance Police
Assessing Fire Public Works
Building Inspections Health Street Maintenance
City Clerk Human Resources Utilities
City Manager/Administration I.T./Technology services Utility Billing
Communications Parks & Recreation Other: ________________
16. Please rate your impression of City employees:
Excellent Good Fair Poor Don’t know
Knowledge ......................................................................................................... 1 2 3 4 5
Courtesy ............................................................................................................. 1 2 3 4 5 Responsiveness ................................................................................................... 1 2 3 4 5
Follow-up (got back to you or took action if needed) ......................................... 1 2 3 4 5 Overall customer service .................................................................................... 1 2 3 4 5
The City of Edina 2019 Quality of Life Survey
Page 4 of 6
17. Considering your property taxes in comparison to neighboring cities, property taxes in Edina are…
Very high Somewhat high About average Somewhat low Very low Don’t know
18. To what extent would you support or oppose an increase in your property taxes to maintain City services at
their current level?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
19. All in all, do you think things in Edina are generally headed in the right direction, or do you feel things are on
the wrong track?
Right direction
Wrong track Why? _______________________________________________________________________________
Don’t know
20. Other than voting, do you think that if you wanted to, you could have a say about the way things are run in this
community?
Yes
No Why? ______________________________________________________________________________________
Don’t know
21. How important for the people of Edina is it that local government focuses on creating a diverse and inclusive
city?
Essential Very important Somewhat important Not at all important Don’t know
22. Please rate the job you feel the City does at each of the following:
Excellent Good Fair Poor Don’t know
Making all residents feel welcome and that they belong .................................... 1 2 3 4 5
Helping new residents feel connected and integrated ........................................ 1 2 3 4 5
Attracting people from diverse backgrounds ..................................................... 1 2 3 4 5
Valuing residents from diverse backgrounds ..................................................... 1 2 3 4 5
Providing a safe and secure environment for residents of all backgrounds ........ 1 2 3 4 5
23. How well, if at all, do you feel the City is managing tensions in the community related to residential
redevelopment in Edina?
Very well Somewhat well Somewhat poorly Very poorly Don’t know
24. The City of Edina owns and operates three municipal liquor stores. Profits from Edina Liquor are used to
offset operating costs and for capital expenses at recreational facilities. To what extent do you support the City
continuing to operate its municipal liquor stores?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
25. Most communities have one of two systems for garbage collection. To what extent do you support the City
changing from the current system in which residents may choose from several different haulers to a system
where the City chooses one hauler for the whole community?
Strongly support Somewhat support Somewhat oppose Strongly oppose Don’t know
26. How strongly do you agree or disagree with each of the following statements?
Strongly Somewhat Somewhat Strongly Don’t
agree agree disagree disagree know
Our City should invest in programs and create policies to address
climate change .................................................................................................... 1 2 3 4 5
Our City should enact ordinances and regulations intended to increase
energy efficiency and climate resiliency .............................................................. 1 2 3 4 5
Our City should enact ordinances and programs requiring higher green building
and development standards ................................................................................. 1 2 3 4 5
Our City should invest in renewable energy and test technologies to get to
net zero emissions ................................................................................................ 1 2 3 4 5
The City of Edina 2019 Quality of Life Survey
Page 5 of 6
27. First, rate the quality of each of the following services provided by the City of Edina. Then rate how important,
if at all, each service is to the Edina community.
Don’t Very Somewhat Not at all Don’t
Excellent Good Fair Poor know Essential important important important know
Energy conservation and efficiency programs ..... 1 2 3 4 5 1 2 3 4 5
Fostering natural habitats in public spaces ........ 1 2 3 4 5 1 2 3 4 5
Encouraging natural habitat on residential
and commercial land .................................... 1 2 3 4 5 1 2 3 4 5
Increasing renewable energy programs ............. 1 2 3 4 5 1 2 3 4 5
Adapting to climate change ............................... 1 2 3 4 5 1 2 3 4 5
Composting collection services .......................... 1 2 3 4 5 1 2 3 4 5
Water conservation programs ........................... 1 2 3 4 5 1 2 3 4 5
Transportation emission reduction (i.e. bike
lanes and public EV charging) .................... 1 2 3 4 5 1 2 3 4 5
28. Please rate the extent to which you use each of the following as sources of information about Edina government
and its activities, if at all.
Not a source Minor source Major source Don’t know
About Town City magazine .............................................................................. 1 2 3 4
Parks & Recreation Activities Directory .................................................................. 1 2 3 4
Edina Sun-Current newspaper ........................................................................... 1 2 3 4
Edition: Edina monthly newsletter ................................................................... 1 2 3 4
Star-Tribune newspaper ................................................................................... 1 2 3 4
City’s website (www.EdinaMN.gov)............................................................... 1 2 3 4
Edina TV ....................................................................................................... 1 2 3 4
City employees ............................................................................................... 1 2 3 4
City Council Members .................................................................................. 1 2 3 4
Direct mail updates ........................................................................................ 1 2 3 4
Social media (e.g., Facebook, Twitter) ........................................................... 1 2 3 4
NextDoor ....................................................................................................... 1 2 3 4
Online web stream videos on YouTube or Granicus .................................... 1 2 3 4
City’s e-mail subscription service (City Extra) ................................................. 1 2 3 4
Word of mouth from friends, family or neighbors ......................................... 1 2 3 4
29. How effective, if at all, are each of the following communication tools for keeping informed of City activities?
Very effective Somewhat effective Somewhat ineffective Very ineffective Don’t know
The magazine About Town .......................................... 1 2 3 4 5
The newsletter Edition: Edina .............................. 1 2 3 4 5
30. Have you accessed the City of Edina website (www.EdinaMN.gov) in the last 12 months?
No go to question 32
Yes go to question 31
31. Please rate the following aspects of the Edina website:
Excellent Good Fair Poor Don’t know
Appearance ................................................................................................. 1 2 3 4 5
Online information and services offered ..................................................... 1 2 3 4 5
Ease of navigation/ability to find information ............................................ 1 2 3 4 5
Overall quality of the City of Edina website ............................................... 1 2 3 4 5
The City of Edina 2019 Quality of Life Survey
Page 6 of 6
Our last questions are about you and your household. Again, all of your responses to this survey are completely
anonymous and will be reported in group form only.
32. To what extent, if at all, have you been concerned about each of the following issues in your household in the
last 12 months?
Not a Minor Moderate Major Don't
concern concern concern concern know
Feeling socially isolated or disconnected from others ........................................ 1 2 3 4 5
Having access to health care .............................................................................. 1 2 3 4 5
Being able to age in place (e.g., remain in your home as you get older) ............ 1 2 3 4 5
Running out of food before you had money to buy more ................................. 1 2 3 4 5
Having enough money to pay your rent or mortgage ....................................... 1 2 3 4 5
D1. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you
think the impact will be:
Very positive Somewhat positive Neutral Somewhat negative Very negative
D2. What is your employment status?
Working full time for pay
Working part time for pay
Unemployed, looking for paid work Unemployed, not looking for paid work
Fully retired
D3. Do you work inside the boundaries of Edina?
Yes, outside the home Yes, from home
No
D4. How many years have you lived in Edina?
Less than 2 years 11-20 years
2-5 years More than 20 years
6-10 years
D5. Which best describes the building you live in?
One-family house detached from any other houses
Building with two or more homes (duplex, townhome,
apartment or condominium)
Other
D6. Is this house or apartment...
Rented Owned
D7. About how much is your monthly housing cost for
the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners’ association [HOA] fees)?
Less than $600 per month $1,500 - $2,499 per month $600 - $999 per month $2,500 or more per month
$1,000 - $1,499 per month
D8. How much do you anticipate your household’s total
income before taxes will be for the current year?
(Please include money from all sources for all
persons living in your household.)
Less than $25,000 $100,000 to $149,999
$25,000 to $49,999 $150,000 or more
$50,000 to $99,999
D9. Do any children 17 or under live in your
household?
No Yes
D10. Are you or any other members of your household
aged 65 or older?
No Yes
D11. Do you speak a language(s) other than English at home?
No, English only go to question D12
Yes which language?
Persian/Farsi Spanish Chinese Korean
Vietnamese Russian Other: ____________
Hmong
D12. Is English your first language?
No
Yes
D13. What is your religious or spiritual identity? (Check all
that apply.)
Agnostic Jewish
Atheist Muslim
Buddhist Spiritual, but no religious affiliation
Christian No affiliation
Hindu Other (please specify)______________
Please respond to both questions D14 and D15:
D14. Are you Spanish, Hispanic or Latino?
No, not Spanish, Hispanic or Latino
Yes, I consider myself to be Spanish, Hispanic or Latino
D15. What is your race? (Mark one or more races to
indicate what race you consider yourself to be.) American Indian or Alaskan Native
Asian, Asian Indian or Pacific Islander
Black or African American
White
Other
D16. What other races, if any, are represented in your
home? (Check all that apply).
American Indian or Alaskan Native
Asian, Asian Indian or Pacific Islander
Black or African American
White
Other
D17. In which category is your age?
18-24 years 45-54 years 65-74 years
25-34 years 55-64 years 75 years or older
35-44 years
D18. What is your gender/gender identity?
Female
Male
Prefer to identify another way
Thank you for completing this survey. Please return the
completed survey in the postage-paid envelope to:
National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502