HomeMy WebLinkAbout2013-11-04_WORK SESSIONMon
Mon
Mon
Mon
Tues
Tues
Thur
Fri
Tues
Tue
Tues
Tues
,es
es
Wed
Tues
Wed
AGENDA
CITY OF EDINA, MINNESOTA
COMMUNITY ROOM
MONDAY, NOVEMBER 4, 2013
5:30P.M. CLOSED SESSION
6:00 P.M. WORK SESSION
I. CALL TO ORDER
II. ROLL CALL
III. CLOSED MEETING
IV. PROPERTY ACQUISITION AT 3944 WEST 49 -1/2 STREET
V. 2014 PROPOSED HUMAN SERVICES BUDGET PROPOSAL — 2013 HUMAN SERVICES TASK
FORCE
VI. ADJOURNMENT
The City of Edina wants all residents to be comfortable being part of the public process. If you need assistance
in the way of hearing amplification, an interpreter, large -print documents or something else, please call 952-
927 -8861 72 hours in advance of the meeting.
SCHEDULE OF UPCOMING MEETINGS /DATES /EVENTS
Nov 4
Closed Session
5:30 P.M.
COMMUNITY ROOM
Nov 4
Work Session — Human Services Task Force Study
6:00 P.M.
COMMUNITY ROOM
Nov 4
Regular Meeting
7:00 P.M.
COUNCIL CHAMBERS
Nov I I
VETERANS DAY HOLIDAY OBSERVED — City Hall Closed
Nov 19
Work Session — Final Budget Review /Finalize 2014Work Plan
5:30 P.M.
COMMUNITY ROOM
Nov 19
Regular Meeting
7:00 P.M.
COUNCIL CHAMBERS
Nov 28
THANKSGIVING HOLIDAY OBSERVED— City Hall Closed
Nov 29
DAY AFTER THANKSGIVING HOLIDAY OBSERVED — City Hall
Closed
Dec 3
Work Session — Joint Meeting With Edina Housing Foundation
5:30 P.M.
COMMUNITY ROOM
Dec 3
Regular Meeting
7:00 P.M.
COUNCIL CHAMBERS
Dec 10
Special Meeting - Public Improvement Hearings
6:00 P.M.
COUNCIL CHAMBERS
Dec 17
Work Session —TBD
Dec 17
Regular Meeting
7:00 P.M.
COUNCIL CHAMBERS
Dec 24
CHRISTMAS EVE HOLIDAY OBSERVED — City Hall Closed at Noon
Dec 25
CHRISTMAS DAY HOLIDAY OBSERVED — City Hall Closed
Dec 31
NEW YEAR'S EVE HOLIDAY OBSERVED — City Hall Closed at Noon
Jan 1
NEW YEAR'S DAY HOLIDAY OBSERVED — City Hall Closed
CITY OF EDINA
4801 !NEST 50TH STREET
EDINA, MN 55424
Memorandum
To: Mayor Hovland L Council Members
From Pat Arseneault, Chair, Edina 2013 Human Services Task Force
Date: November 4, 2013
Re: PROPOSED 2014 HUMAN SERVICES BUDGET
At the third and final meeting of the Edina 2013 Human Services Task Force on October 30th, a
proposed 2014 human services budget was prepared for your review. It reflects a two percent
increase over the City's current funding of human services. The proposal is outlined below.
Additionally, supporting information is attached —the history of the City funding of human
services over the past 12 years, a description of the providers of human services, Trends and
Projections submitted by providers, and the 2014 Request for Human Services Funding Form.
PROPOSED 2014 HUMAN SERVICES BUDGET
1. VEAP
25,000.00
2. Senior Community Services
18,000.00
3. Cornerstone
14,700.00
4. Store To Door
11,700.00
5. The Bridge
6,500.00
6. Normandale Center
4,700.00
7. Conflict Resolution Center
2,000.00
8. Oasis for Youth
2,000.00
TOTAL 84,600.00
Members of the Edina 2013 Human Services Task Force are:
• Patrice Arseneault, Human Rights & Relations Commission
• Dana Lappin, Arts & Culture Commission
• Connie McDermott, Heritage Preservation Board
• Louise Segreto, Park Board
HUMAN SERVICES FUNDING HISTORY
Prn
Provider
2014
2013
2012
2011
2010
2009
2008
2007
2006.
2005
2004
2003.
2002
Senior Comm.Services
18,000
24,500
23,056
23,605
24,120
28,500
27,400
27,800
26,635
26,250
26,250
25,500
20,000
Cornerstone
14,700
14,500
13,650
14,750
15,098
15,635
15.,100
15,100
15,000
15,100
15,100
15,100
15,100
VEAP
25,000
25,000
24,005
21,645
21,204
20,360
18,800
17,500
17,075
16,000
15,000
15,000
15,000
The Bridge
6,500
5,300
4,932
4,921
4,824
5,000
4,200
4,000
2,240
4,000
4,000
2,500
2,500
Conflict Resolution Ctr.
2,000
2,500
2,947
2,322
4,100
5,000
5,000
5,000
5,000
3,595
Store To Door
11,700
4,700
4,000
4,921
6,732
_6,160
3,800
3,600
3,150
2,660
Normandale Center
4,700
4,200
3,400
3,366
6,720
6,500
5,000
5,475
5,180
4,775
Oasis for Youth
2,000
2,200
2,000
School Readiness
6,235
5,908
1,458
Tubman
987
1,908
4,225
4,000
3,600
Women in Transition
5,000
5,000
4,750
4,660
5,200
5,200
5,035
5,000
Neigh. P'ships
4,650
Ready for Success
2,850
3,000
Commun.of Nations
3,000
5,000
Sr.N'hood Assess.
5,000
5,000
Family /Child.Serv.
3,595
The Storefront Grp.
18,575
TOTALS
84,600
82,900
81,278
79,684
81,032
91,600
88,900
86,350
83,885
82,240
78,325
785325
86,175
4k
PROVIDERS OF HUMAN SERVICES
Senior Community Services— Proposing $29,500. Task Force is recommending $18,000.
For the past 27 years, Senior Community Services has continued to identify, develop, coordinate and
provide services that help meet the needs of people 55 and older in Edina. The Senior Outreach Program
assists vulnerable adults to remain independent in the community and assists them and their,families in
securing and monitoring needed services, including counseling for issues such as financial concerns,
housing changes, medical insurance, grief and depression. Family members and friends receive coaching
and counseling so that they can be effective in their role as caregivers. A Senior Outreach staff member
maintains a scheduled weekly presence at the Edina Senior Center and also writes a monthly article for
their newsletter. In 2012, 374 Edina residents —frail elders and their family members — received Senior
Outreach services. Funds from the City of Edina are necessary to meet the needs of the frailest portion of
its 13,000 older residents to remain living independently. The average Edina resident receiving ongoing
services was a woman in her 80's with a low income and serious health problems.
Cornerstone — Proposing $15,000. Task Force is recommending $14,700.
Cornerstone provides advocacy for victims of domestic abuse. Victims and their children are helped to
overcome the barriers they encounter in their struggle to live violence -free lives. Through short-term safe
housing, Cornerstone provides shelters and meals for two to three days for persons in imminent danger of
domestic assault. Their 24 -hour Help Line provides immediate access to emergency services. The program's
continuing goals are to provide comprehensive services to victims of domestic violence, increase the
resiliency of youth, provide domestic violence education, provide volunteer service opportunities, increase
the safety of victims and provide affordable housing with a continuum of supportive services.
Cornerstone's Intervention Program works within the Criminal Court arena to make sure that people who
assault their partners are held accountable by entering a guilty plea to the domestic assault. The Program
supports the victim throughout the entire process to help her /him with safety issues, "hear" what type of
treatment program would work best in each specific case, and work towards a satisfactory disposition to
each, case. Cornerstone's Criminal Justice System utilizes a 24 -hour crisis line and is available 24 hours a
day, 365 days a year for Police referrals and victim support services. In 2012, Cornerstone provided direct
service to 281 Edina residents, which included orders for protection, criminal court intervention, affordable
housing advocacy, senior women support group, youth counseling and therapy. 915 middle school
students attended 28 classroom presentations.
VEAP — Proposing $30,000. Task Force is recommending $25,000.
VEAP helps individuals who cannot financially, physically or emotionally provide for their own well -being in
the following ways: back -to- school supplies, emergency financial assistance, food shelves, vouchers,
holiday meals and transportation. VEAP serves residents who are low- income, disabled or elderly, with a
focus on the ongoing effects of poverty, the problems of hunger and isolation. With 950 volunteers
participating in the programs, VEAP helps families and individuals meet their immediate needs and reach
the long -term goal of stability. Funds from the City of Edina will be used to support VEAP's Integrated
Basic Needs Program for transportation, food, social services and children & youth. The highest
percentages of Edina clients are found in the food and transportation programs. Because of the growth in
all VEAP's program areas, a move was made to a larger facility in Bloomington to provide enhancement of
needs assessment, nutrition education, outcomes measurement and expanded volunteer opportunities. In
2012, VEAP provided services to 1,066 residents of Edina.
b,
The Bridge for Youth - Proposing $7,000. Task Force is recommending $6,500.
Founded in 1970, The Bridge's overall goals are to provide an immediate, safe place for youth in crisis and
to engage youth and their families in counseling and supportive services to prevent or resolve youth
homelessness. Serving youth from ages 10 to 17, The Bridge is one of the first programs in the community
to address child: abuse, teen prostitution, drug abuse and domestic violence. The agency has also served as
a model for runaway programs across the country. The Bridge is open 24/7, and the services are free.
Through major new funding from large corporations, The Bridge has been able to implement a web -based
application to allow for improved intake and referral procedures, and -this will allow youth to access crisis
services by text. The value of the Bridge's services has been recognized by many in the community, and it
was selected by IKEA for a $10,000 shelter makeover. The Bridge served 63 Edina youth and'their family
members in 2012 with a full continuum of care including crisis intervention, outreach, emergency shelter,
transitional living, counseling, family reunification, health assessments and support groups. The agency
uses a strengths -based counseling approach that helps young people identify their assets and amplify
resiliency.
Conflict Resolution Center — Proposing $5,000. Task Force is recommending $2,000.
Conflict Resolution Center strives to promote the use of mediation, conciliation and training throughout
the metropolitan area, with services free of charge or for a nominal administrative fee. Edinans have
primarily utilized the mediation services for issues such as business, relationship /family, neighborhood and
landlord /tenant -with volunteer mediators trained in these areas. The program is focused on providing
dispute resolution services and training to all people but is focused especially on those whom traditional
methods don't serve well or for whom the methods would be detrimental or costly. Using neutral
volunteers, the Program helps people resolve their differences outside of court, preventing the need for
intervention and eliminating expensive services. The decision- making authority rests with the participants
themselves. In 2012, the program served 25 Edinans. Potential clients are referred to CRC by the Edina
Resource Center and Edina Police Department, and the Edina Public Library donates space to CRC for Edina
mediations.
Store To Door — Proposing $22,807. Task Force is recommending $11,700.
Store To Door is a 29 year -old nonprofit grocery shopping and prescription delivery service for frail elders
and disabled residents. Anyone who is physically unable to shop qualifies for service, and the average
client is 81 years old, female and living alone. With volunteers shopping at a Cub Foods store, Store To
Door is able to support a homebound person's independence by providing low -cost groceries delivered
right to the kitchen. With a dietician's assistance, clients' nutritional needs are met through a single bi-
weekly delivery. All clients pay for groceries and prescriptions, and there is a sliding fee scale used to
determine a delivery contribution. Clients all have two things in common: they experience a:variety of
health issues and are trying to remain independent. Store To Door ensures up to three meals per day.plus
snacks, focuses on the special needs of the elderly, proactively calls clients to check on their well- being,
and also delivers paper goods, personal care items and pet supplies in addition to groceries and
prescriptions. With the support of direct service volunteers, 54 Edina residents were served in 2012.
.y
Normandale Center for Healing and Wholeness— Proposing $7,000. Task Force is recommending $4,700.
For the last 13 years, the Center has been seeking to establish and /or maintain elders' sense of connection
with the community and alleviate isolation by organizing and supporting community volunteers in Care
Teams that support elders and their caregivers. Care Teams —with a network of volunteer support -
provide social support, transportation, grocery shopping, errands and other basic services that allow elders
to remain in their homes. The services are designed to supplement rather than duplicate existing
community services or family support. The Center considers its work to be unique in that it is relationship -
based, it builds on the capacity and strengths of the elder and family, and it makes use of volunteer and
paid staff to maximize positive impact while minimizing costs. Two new programs have been launched —
"Wednesday Walkers" which meets early at Southdale to walk laps, and "Caregiver Book Club" which
meets monthly on a Saturday morning. In 2012, the Center provided care to 239 Edina residents, with 13
care teams utilizing approximately 52 trained volunteers.
Oasis for Youth — Proposing $2,500. Task Force is recommending $2,000.
Founded in 2010, the mission of Oasis for Youth is to provide a pathway to stability and self - sufficiency for
homeless youth ages 16 to 21 so that they can become contributing members of the community. Services
provided are housing referrals, transportation, referrals to legal aid, referrals for counseling, job search
assistance, clothing and hygiene products, school supplies, help with housing applications and healthy
snacks. Each young person comes to Oasis with a unique set of circumstances and may require only a
single visit to the clothes closet for interview clothes. Others may require months of in -depth case
management and will need to use many resources. When possible, Oasis works to reunite youth with
parents, identifies other family members with whom the youth can live, and helps youth identify people in
their community who may be able to house them. In 2012, five Edina youth were served. Three of the ten
members of the Board are Edina residents.
v..
2013
PROVIDERS OF HUMAN SERVICES
TRENDS AND PROJECTIONS
SENIOR COMMUNITY SERVICES (SCS) — TRENDS AND PROJECTIONS
Trends —The downturn in the economy has had serious repercussions for the frail older
adults served by SCS's Senior Outreach program, since most live on fixed incomes, with
the majority of Edina clients living on incomes below 200% of poverty. With many years
of experience in providing services to seniors, Senior Outreach staff are actively engaged
in connecting these clients, the majority over 80 years old, with a broad range of services,
including financial resources to make ends meet e.g. Food Stamps, Medical Assistance,
Elderly Waiver, AC, CADI, Energy Assistance, SNAP, Telephone Assistance Program, food
shelves, Loaves and Fishes, subsidized housing, Prescription Medication Assistance, etc.
Senior Outreach works with over 255 other programs — many at low or no cost — to meet
elderly clients' needs. Both the complexity of this service system and its required
procedures have continued to increase —for professionals and consumers alike.
Now more than ever, containing health care costs for seniors is a vital component in their
overall. wellbeing. SCS's Medicare Health Insurance Counseling Program finds that seniors
continue to experience problems with health insurance, especially Medicare Part D,
owing to the volatile changes in the cost and coverage of these plans from year to year.
Also, the number of appeals filed by the program on behalf of older adults has increased.
SCS also manages Senior Partners Care, a program to provide much needed health care
coverage for low- income seniors who don't qualify for Medical Assistance.
Senior Outreach finds growing numbers of adult children caregivers, including caregivers
who are working full time as well as those who are retired, who need help in navigating
the complex service system for their increasingly frail older family members. This is only
one component in the program's award - winning family coaching/consultation service and
caregiver support groups. Both evidence - informed services have been shown to be
particularly effective in reducing caregiver stress and depression.
Another growing trend is the rise in incidents of hoarding and "gross and unsanitary"
living conditions, a problem for municipalities as well as for affected elders. In most
cases, clean -up includes city departments of Inspection, Health, Fire and Police. Senior
Outreach often acts as a liaison, locating resources and providing support and
encouragement throughout the process.
Projections for the Future —The public awareness of the needs of elders and the vital role
played by their family caregivers continues to grow. The older adult population will
increase even more, with vast numbers of baby boomers joining its ranks. Suburban
Hennepin County will see the largest increase in the number of older adults, with the
percentage of those 85+ continuing to be the fastest growing age cohort in the overall
population. These greater numbers of seniors will need expert help in accessing the most
appropriate and affordable mix of services to help them remain independent. The
numbers of elders of diverse race and ethnicity will also continue to increase, but at a
much slower rate than that of their younger family members.
Possibly the greatest impact on public policy is the dramatic shift in the ratio of seniors to
caregivers. As the average family size has shrunk, so too have the numbers of available
caregivers, and many provide care for more than one person. Add to this the high
percentage of women working outside the home. Currently in Minnesota, family and
friends provide 92% of eldercare, higher than the national average; in Minnesota, every
1% drop in informal caregiving costs an additional $30 million in public funds.
As family members shoulder an ever greater burden, they require additional support to
continue in their role as caregivers. As SCS Board member Walter White demonstrated in
a recent op -ed piece in the Star Tribune, corporations are becoming more aware of the
needs of both seniors and their caregivers. The costs of caregiving to business are
significant. US businesses lose an estimated $33.6 billion annually in lost productivity
from fulktirne working caregivers, who individually cost employers an average $2,110.
One study also showed that health care costs.are 8% higher for caregivers in the
workplace (AARP Public Policy Institute, 2012). As part of our Strategic Plan, SCS is
working with our Eldercare Partners collaborative to provide a menu of services to assist
caregivers and their employers.
Because there are fewer caregivers with more limited time — between work and caring for
children and grandchildren — technology must be part of the solution to serving more
caregivers in a convenient, efficient, and cost - effective way. SCS's innovative CareNextion
program is experiencing a steady rise in the numbers of visitors to the free website that
provides a "high tech" approach as well as access to our "high touch" services. Along
with its resource lists, it offers a convenient online care -team tool to efficiently engage
family and friends (and, potentially, volunteers and professionals) in providing help for
their loved ones.
VEAP
TRENDS & PROJECTIONS'
Low - income individuals and families are often the first to be impacted by an economic downturn
and the last to be affected by the upswing. Suburban communities have seen a dramatic
increase the number of individuals and families living in poverty in the past decade. VEAP's
service area represents the largest population of working poor in the state of Minnesota. The
number one employer of VEAP clients is the hospitality industry with health care following a
close second. These jobs are often part-time, without benefits and seasonal putting many
families in the position where an unexpected illness or car repair can translate to financial crisis.
Edina is no exception to this trend. According to the 2009 — 2011 American Community Survey
(ACS) 3 year estimates, 5,900 residents of Edina are living at or below 200% of federal poverty
guidelines. Edina schools are also seeing this trend in the number of students enrolled in the
free and reduced lunch program. Over the last five years the percent of students using this
program has grown from 6.7% (2006 — 2007) to 8.98% (2011 — 2012).
Low- income individuals and families living in Edina are turning to VEAP for help. The number of
VEAP services Edina residents are using has increased. In 2012, VEAP has seen 2% to 4%
increases in the Children and Youth, Transportation, and Food Programs. We are seeing this
trend continue into 2013. During the first half of 2013, Edina residents used VEAP's services 7%
more than in the first six months of 2012. The biggest increase comes from the Children and
Youth programs, which has seen a 35% increase in children using these programs.
Another factor facing the city of Edina is the aging population. The economic downturn makes it
harder for seniors living on fixed incomes to make ends meet; as their incomes are unable to
cover the increased costs of living. Of the 1,885 Edina residents living below federal poverty
levels, 31 % were 55 years and older *. In 2012, VEAP provided 1,751 rides to seniors in Edina, a
3% increase over 2011. In the first half of 2013, we have already seen a 4% increase in the number
of rides.
* 2009 — 2011 American Community Survey (ACS) 3 year estimates
CORNERSTONE
Trends and Projections Update
As the economy slowly improves we see fewer clients facing eviction or foreclosure. However, for clients that
have lost their jobs in the downturn continue to struggle and express concern and fear regarding how they can
financially survive without their partner. That partner is often their sole childcare resource.
Our MN Housing Agency grant to provide rental subsides ended at the end of 2012. This was a one -time grant
that was authorized by the Pawlenty's administration and-funded in part by the Pohlad Family Foundation to
prevent long -term homelessness. This grant allowed Cornerstone to provide 20 rental subsides. Over the
course of this 3 year grant 55 families received housing assistance for two years. In general funding for rental
assistance has declined
In 2013, domestic homicides have dominated the news. These horrific crimes raised the collective conscience
of the public, Family and friends were in shock; how could this have happened? The truth is that domestic
violence happens behind closed doors. These tragic events showcased the importance of the role of law
enforcement and increased public awareness. Cornerstone has responded to both.
Our public awareness campaign ASK TO HELP raises awareness and provides ways in which everyone can
help. As a result of the success of our Blueprint for Safety, Cornerstone was granted a second Violence
Against Women grant This funding renewal allowed Cornerstone to expand the project to include the County
Attomey's Office, Hennepin county Sheriff's Department, Adult Probation and five additional suburban cities.
This allowed Cornerstone to provide training for police officers and sheriff's deputies regarding lethality
assessments and enhanced enforcement protocols. An example of the success of the Blueprint Project is the
recent and unprecedented issuing of over 300 outstanding warrants for domestic assault by the Sheriff's
department.
PROVIDERS' TRENDS AND PROJECTIONS
Store To Door
updated August 2013
New client recruitment has been ongoing since the beginning of.the 2012 -13 fiscal year which began on
October 1, 2012. New client outreach activities have included regular on -site presentations in senior
housing facilities and public awareness spots run on WCCO radio and Twin Cities Public Television
resulting in 731 new client inquiries year -to -date (through July 2013) and 459 new client registrations
year -to -date.
Overall, Store To Door is serving an all -time high in total number of clients. As of the end of July 2013,
Store To Door served a total of 1,630 clients in 1,375 households year -to -date. That's 128 more people
served in the first 10 months of the current fiscal year than during the entire previous year. Total
number of deliveries as of the end of July 2013 was 16,214 for the current fiscal year to -date.
As of the end of July 2013, 410 clients (29 percent) were at or below federal poverty guidelines; an
additional 45% reported as low income below 200 percent of federal poverty guidelines.
54 Edina residents were served and we are on track to serve 55 Edina residents this calendar year. The
demographics of Edina clients are:
0
18% male, 82% female
0 93% White, 5% African American and 3 % Other
0 100% of our clients are over the age of 60. Average age is 81
• 24% of Edina clients report total household incomes at or below the federal poverty level of
$11,496 ($15, 516 for a household of two)
a 59% of Edina clients are low income (between 100 and 200 percent of the federal poverty
level)
With shrinking state budgets, Store To Door is seeing a continued trend of reductions in state funding
for reimbursements which subsidize grocery delivery services for homebound elderly adults.
Given the often isolated living situations of elderly adults, outreach to prospective clients is very
resource - intensive and continues to be a challenge because they are difficult to reach by conventional
mass media channels. Also, as the client base grows and Store To Door's typical client continues to be
much older in average age, the level of service required by clients is increasing. Hearing and cognitive
impairments of clients put greater demands on volunteer order takers and client service staff in helping
place orders by telephone. Confusion or forgetfulness of clients generates large volumes of calls to the
Store To Door office by elderly clients to confirm order or delivery times. The growing number of clients
using SNAP benefits to pay for groceries is extending the amount of time required for deliveries because
these payments must be completed using a manual voucher system and phone confirmation by delivery
staff for each order. Grocery inventory data and data interface technology is becoming outdated and
inefficient which effects both volunteer order takers who complete this process online and volunteer
shoppers who require current and accurate product data to shop the orders in the stores. The increased
number of deliveries has also created increased scheduling and routing demands which are taxing the
existing manual routing process.
Demographic projections indicate that the elderly population will grow at increasing rates for the next
25 to 30 years. Every day between now and 2031, about 10,000 baby boomers across the country will
turn 65. Store To Door will continue to approach other local foundations and corporations to support its
capacity - building needs to respond to this population shift. A Business Model Task Force of the Store To
Door Board of Directors has been established to examine components of the Store To Door's "service
arc," evaluate constraints that inhibit growth and expansion, and determine how the service can be
delivered more economically, so more clients can be served with fewer resources. The service arc -
includes marketing, volunteers, client programs, online ordering, shopping, routing and the customers.
Particular attention will be given to clarify third party dependencies in an effort to make the service less
dependent, more sustainable and more easily replicable. Phase one of the Business Model_ Project is
completed and is serving as a roadmap`or "plan for a plan" for future phases of the business model
project.
THE BRIDGE FOR YOUTH
Trends
The Bridge is seeing a number of trends that are cause for concern. Initial results from
the Wilder Research Homelessness in Minnesota 2012 Study found that young people
are most at risk for homelessness. While they Makeup only 30% of the population,
nearly half (46 %) of homeless individuals in Minnesota are children. The study made a
single night count of 1,151 youth (under 21) homeless on their own, including 146 youth
age. 17 and younger. Based on studies that allow a direct estimation of one -night
homelessness among unaccompanied youth, Wilder Foundation has estimated that
there are m. ore than 2,000 youth minors (17 and under) who are homeless on any given
night. According to the Homeless Youth Services Coordinator at Minnesota's
Department of Human Services, there are only 57 emergency shelter beds in the entire
state designated for children under 18: The Bridge is the only organization in Hennepin
County providing shelter and support services for youth ages 10 through 17 and their
families, and the only provider with a 24 -hour live- staffed crisis hotline for this
population. Our program is currently turning away an estimated average of 20 youth
each quarter due to a lack of space.
The economic, educational, and social conditions of youth and families in The Bridge's
service area present multiple challenges and continue to support the need for our
program. Poverty, affordable housing, unemployment, educational barriers, violence,
drug and alcohol abuse, teen pregnancy, obesity and related health problems, racial
and ethnic disparities are among the many factors negatively affecting youth and
families. All of these conditions present extra obstacles to a young person's successful
transition into adulthood. Among homeless and runaway youth, histories of childhood
trauma and long -term health issues are prevalent. A high percentage report adverse
childhood experiences, including physical abuse (44 %), sexual abuse (27 %), neglect
(31 %), out -of -home placements (58 %) with 77% reporting at least one of these four;
60% have a parent who has been incarcerated; 69% reported at least one of the
following long -term health issues: chronic physical health condition (36 %), significant
mental illness (52 %), substance abuse disorder (16 %), and traumatic brain injury (23 %).
Over the past year, The Bridge completed an in -depth strategic planning process,
conducting an environmental scan to gather information from key research institutions
and local and national best practices. We held focus groups and conversations and
conducted surveys with over 150 individuals including youth, staff, parents, neighbors,
peer service providers, funders, donors, and volunteers. This work revealed a number
of important trends:
Children and youth are coming to The Bridge with more complex social,
physical and mental health issues: 36% of our youth are referred by a juvenile
justice partner and 10% are referred by a mental health setting.
High unemployment in the general population and educational barriers our youth
face has changed the idea that youth can achieve "independence" by the age of
18. The notion that a 16 -17 year old is going to become self - sufficient in
our current economic and educational climate is false.
• Family Reunification has re- emerged as a best practice at the national level.
• Family interventions improve a number of outcomes for youth aside from
housing, including improvements.in mental health and decreases in risky
behaviors and suicidal thoughts. Family connections that provide a natural
support system for youth should be a priority for all programs working with
youth independent of a youth's final housing destination.
• Minnesota policy changes related to the legal treatment of sexually exploited,
youth have significantly changed the landscape pointing toward a need-for:more
training and work to serve this population.
• Mobile and online technology is the primary way that children and youth
communicate. Over 756/6 of homeless youth spend an hour per day using
social media. Texting is`the number one method of communicating among
youth, with teens texting an average of 4,000 times per month.
• Funding for basic _needs has declined over 16% since 2009. Corporate and
community foundations are focusing on fewer priorities, with many focusing on
early childhood education. or projects that align with their core business,,putting,
basic youth services at risk.
Within our program, The Bridge is seeing these trends reflected in increasing numbers
of youth who are facing more complex problems, increased mental health issues,
sexual exploitation, LGBT discrimination, etc., and are in need of specialized services.
We also have been seeing a trend toward youth who need more time in a therapeutic
shelter environment to address the difficulties they face than our Emergency Services
Program can provide, yet who a,ren't good candidates for a traditional transitional living
program. Through our strategic 'planning process, we learned that while The Bridge's
family reunification model works well for most youth, it can also be a deterrent, often for
those youth who are most in need of help. Youth not interested in pursuing family
reunification, often, due to abuse, .-,neglect, or rejection at home, were concluding that
The Bridge was not the place for hem. In fact; The Bridge is available for any youth in,
crisis — an agreement to pursue family reunification is not a requirement for services.
Our goal is to secure the best living situation for a young person, regardless of where
that might be.
The Bridge has laid out a number of program changes to respond to the evolving needs
of youth and families. The Bridge's program model — to build on the strengths and
resiliency factors in youth and families, reunify youth and parents whenever possible,
and reconnect youth with family and community even when they cannot reunify — has
emerged as a nationally- recognized best practice to address the issue of homelessness
among youth and remains the core on which all our efforts will be based moving
fo rwa rd.
Projections
In response to the trends and challenges facing both the agency and youth in need in
our community, The Bridge is planning significant programming changes to move in the
direction of more integrated and aligned services within the homeless youth serving
community. In response to direct feedback from stakeholders, an analysis of our
current program operations, and clarity regarding the needs of the population we serve,
The Bridge's new Strategic Plan includes the following priorities and changes:
• Re -focus mission and services on youth in crisis ages 10 -17;
• Expand our emergency shelter to address both short-term and intermediate -term
shelter needs for youth who may not see family reunification as an option;
• Transform our transitional living program into a new pilot called "Transitions"
offering extended -stay shelter and transitional services for youth ages 16 -17;
• Relocate our Emergency Services Program from the shelter house to our main
building, consolidating all program operations into one facility;
• Renew outreach to LGBT students and other school -age youth;
• Increase expertise and service provision for sexually exploited youth;
• Develop technology initiatives to improve service delivery to young people;
• Realize greater efficiencies by moving from paper to electronic records;
• Use technology to create a more efficient crisis call center and increase access
by adding text- for -help capability.
Consolidating our programs into a single campus will bring multiple benefits. We will
continue serving over unduplicated 1,000 youth and their families per year by making
full use of all the beds in our main facility: 10 beds for the new Transitions program, and
up to 14 beds for ESP. The new configuration will foster a more seamless integration
between ESP and Transitions, allowing for cross - programming based on what is best
for each individual youth, with the focus on client outcomes. Staff will be cross - trained
for both programs, which will provide for more flexibility in stays and programming
moving forward. Operating a single facility will also allow us to reduce duplicate staff,
save operating costs, and explore options to repurpose the vacant shelter.
These changes are essential both for the survival of The Bridge, and the rebirth and
future growth of the agency. To pursue this path, The Bridge has enhanced internal
leadership with an enhanced skill set, recruiting an experienced Development Director,
a Program Director with organization and leadership development skills, and an
Operations & Finance Director with an MBA. We added a Corporate & Community
Engagement Manager and a Youth & Community Outreach Manager to respond to
changes among our client and donor base and strengthen community connections and
partnerships. We have also just established a new Associate Program Director for
Clinical Services position to continue our history of delivering best practices around
individual and family counseling, and respond to the increase in severity of difficulties
among our client population (mental health, sexual exploitation, etc.)
Normandale Center For Healing & Wholeness -
Trends & Projections -2013 & 2014 -
Trends in Minnesota and in Edina include an aging population, transportation difficulties, increase in
persons with memory loss or cognitive disease and noticeable strains on family members (working age
adults) providing care to elders while also balancing work and family.
Population is aoiny and at -risk
The number of people aged 85+ is the fastest growing cohort and also the population most at -risk'. Edina
is one of the "grayest" cities in Minnesota with about one quarter of its population made up of older
adults. The single largest senior household type is seniors living alone, and the vast majority of this group
is female. We are seeing an increase in the number of client/family cases coming to us where the elder has
memory loss from Alzheimer's disease or another condition. The prevalence of dementia for people 71
and older is estimated to be about 14 %, with the proportion of people affected increasing by age to
estimates of almost 50% in the 90+ age cohort.Z Alzheimer's disease is the 6'h leading cause of death.
Costs of caring for a person with Alzheimer's disease and related dementias are three times higher than
costs of people of the same age without this condition. Family members (spouses, adult children) are the
primary source of help and they are severely strained by the manifestations of this diseases At the Center
we see more and more people coming in seeking help who are in this situation. They need all kinds of
support for both the person with the disease and their caregivers helping them at home.
Family members/friends are key support system
According to a national study, about two thirds of older people with functional limitations rely
exclusively on informal care from family members or friends' Surveys show that older people would
like to "age in place" in communities that are familiar to them. Who will help these older people as they
age? National and state surveys say it will be the daughters, sons, and other relatives, including
grandchildren. Surveys of families in Minnesota show that relatives and friends provide 91 percent of all
assistance needed by the elderly. While this is high, it is down from 97 percent about 15 years ago: Every
1% decline in these efforts costs the public sector $30 million dollars a year (MAAA Newsletter,
November 2008). Prominent gaps in services include transportation, access to respite care, and one -to -one
help in finding and coordinating services.
Gaps in the Community
There are gaps in service availability. We see gaps in transportation, tailored, defined, physical activity
programming that matches ability and tracks progress, caregiver support, education and respite, wellness
and coaching around specific health goals' and a comprehensive approach to address needs of isolated
seniors with functional impairments (or memory loss) living alone. Many older adults living alone are at
risk for falls, isolation, malnutrition, and depression. A Minnesota study found that the strongest
predictors of repeated Emergency Department use by older adults in the community were "social" risk
factors including isolation, living alone, recent bereavement, and depression. SWe also see an ongoing
need around "navigation" of the health, social support, and long -term care systems of care especially
during and following health events /medical crises, as the older person and their family tries to adjust to a
"new normal" in terms of disability or illness. There is also a need for coaching around reaching or
maintaining health status goals.
1 Minnesota Board on Aging (2005) Survey of Older Minnesotans.
2 Plassman, Langa and Wallace (2007). Prevalence of Dementia in the United States: The Aging, Demographics and Memory Study.
Neuroepidemiology, 29 (1- 2):125 -132. November.
3 Alzheimer's Association. (2013). Facts and Figures Fact Sheet
hgp://www.alz.oi-Wdocuiiieiits custom/2013 facts figures fact sheet.udf
' Federal Interagency Forum on Aging Related Statistics. (2000). Older Americans 2000: Key Indicators of Well- Being (Table 31 b).
Washington, DC: Federal Interagency Forum on Aging Related Statistics.
s Whitebird, R., et al. (2005) The Relationship of Psychological, Social, and Health Factors and Continuity of Primary Care to
Emergency Department Use Among Seniors. Presentation at the Minnesota Health Services Research Conference, March 1.
1
CONFLICT RESOLUTION CENTER 30
Helping find common ground since 1983
Mediation Trends and Projections
The US News and World Report named mediation one of the best careers for 2009,
commenting that success may be more likely in a slow economy as people and businesses
seek lower -cost alternatives to solve their disputes. The Conflict Resolution Center has
seen this trend in action, through a large increase in demand for mediation in many areas.
For example, restorative mediation for first -time juvenile offenders and for behavioral
issues in schools is on the rise. Neighbors and businesses, under stress and lacking
conflict resolution tools, are turning to police, who in turn, are turning to Conflict
Resolution Center to resolve disputes. With regard to mediation and homelessness, in a
2005 Housing and Urban Development report on strategies for preventing homelessness,
w w.huduser.ora, mediation in Housing Courts was determined to be one of the most
effective activities in preserving tenancies, even after the landlord has filed for eviction.
Sixty -nine percent of cases filed against families in the Hennepin County Housing Court
were settled without eviction and the family retained housing. Mediation is also being
seen across the country as an essential service in preventing home foreclosures.
Conflict Resolution Center projects an increase in demand for services in many areas.
Schools, with severe budget cuts and overworked teachers and staff, will turn to our 180
trained volunteer mediators for help with truancy, behavioral issues and other barriers to
school success. Police Departments will continue to divert first —time juvenile offender to
restorative mediation, rather than induct a juvenile into the harsh criminal justice system.
Landlords and tenants, unable to afford the massive court filing fees will turn to
mediation as a way to cost - effectively resolve tenancy issues. Older adults will turn to
mediation to help with family disputes around long -term care, health issues and end -of-
life decisions. Businesses, needing both customer satisfaction and collection issues
resolved, will continue to utilize CRC services instead of costly and time - consuming
litigation. Recently, CRC developed a new child protection mediation program, new
conflict consulting program and is working on developing an adult restorative mediation
program. CRC knows that with increased visibility and effectiveness, come increased
demand. We hope that increased funding from Edina Human Services and other long-
term supporters will place CRC in an even stronger position to respond to the increased
demand for services.
Oasis for Youth
Trends and Predictions
August 2013
According to the Brookings Institution, the Twin Cities rank in the top 10 nationally for the rate at
which suburban poverty is increasing. Data from Bloomington, Richfield, and Edina are consistent
with that finding. A significant number of students in Richfield (65 %) 'and Bloomington (39 %)
receive free or reduced -price lunch. The trend for all three suburbs is upward. While Richfield
and Bloomington have higher rates, the rate of growth for Edina is the highest by far, at 11 %.
We know that poverty is correlated with homelessness and housing instability. The young people
who come to Oasis for Youth are living in poverty. Most of them are unemployed and most have
no education beyond high school. Without additional support and guidance, the prospects for
these young people are bleak.
Oasis for Youth remains the only organization specifically designed to serve the needs ?f homeless
youth in the south Hennepin suburbs. Oasis is committed to continuing to provide suburban
youth with the support they need to stabilize their housing, continue their education, find
employment and become independent. To that end we are expanding our staff and bringing in
additional community partners.
The currently available resources for homeless youth in the Twin Cities are essentially unchanged
from a year ago. A significant $4 million increase in funding for the Homeless Youth Act by the
2013 Minnesota legislature, however, means that the outlook for the future is much improved.
Proposals for two -year funding have been submitted from agencies throughout the State of
Minnesota and decisions are expected by mid - October. The funding is quite flexible and can be
used for existing programs, to create new programs, for capital projects, etc. While not all
requests can.be funded, we are hopeful that the landscape of opportunities for homeless youth
will improve as a result of this increased funding.
24
�s
City . of Edina
Human Services Task Force
REQUEST FOR HUMAN SERVICES FUNDING
For January 1, through December 31, 2014
The Edina City Council has authorized the Human Services Task Force to solicit and consider requests for the
funding of human services authorized by State Statute. The Task Force will come before die City Council witlh
formal recommendations, having studied die funding requests from legitimate human services providers who
address human rights and relations and serve die population of Edina.
How to Apply for Funds
All applicants must. complete the Request for Human Services Funding. "These funding applications are
available at Edina City Hall and can also be downloaded from our website at www.cityofedina.com. Mail or
hand- deL'ver ten copies ofyour completed funding request by 4:30 PM, Friday August 30" ', to:
Susan Howl
City of Edina
4801 West 50th Street
Edina MN 55424
Hearing
You will be invited to a hearing on Monday, October 14 ", to make a short presentation supporting your
funding request. At this hearing, you will introduce your organization and briefly share how you serve the
Edina population, how the requested funds «gill be spent and what odher sources of funding you would expect..
I. Cover Page
The following information must appear on your cover page:
1) organization name and address; 2) website; 3) contact name; 4) phone number; 5) e -mail address;
6) amount requested; and 7) application date
II. Your Organization and How' It Serves The Edina Population
The Edina Humahn Services Task.Force`is looking at the delivery of' human services in our community.
This proposal will give us information about your orgwiization and how you intend to meet the needs of'
the Edina population.
A. Edina Community Need and Support
1. Your orgmiiz- -itiou's primary purpose and mission. When were you rounded-1 Why do you exist?
What is your compelling or unique work?
2. Your organnizatioih's current programs and activities. Please write with die assumption that the Task
Force is not familiar with your organization and its work.
3. Describe and quantify your services (clients, providers, and partners). Include general geographic,
rac),Wednnic, cultural, economic; age, gender, make -up as well as any special client. needs.
4. Describe the communities from which your clients are generally draw».
5. Describe and quantify services used by die Edina population (unduplicated) for the most; recently
completed year. For each unique service, what percent of your total clients are from Edina?
Calculate die 2014 landing request on a per -Edina client funding basis (amount requested divided by
number of Edina clients).
6. Explain how Edina clients and die Edina community benefit from your programs and services.
7. In what ways have Edina clients shown their support for your group and its activities?
Feedback? Financial contributions? Volunteer time? Donation of goods and services or space?
B. Diversity and Outreach
This information will tell us how die Edina population became aware ol'your orgmuz -ration and its service.
Base your answers on your most. recently completed year.
1. What efforts has your organization made to increase your visibility in die Edina community?
2. How have these efforts affected your Edina client base? Increased? Decreased? Stayed die same?
3. If applicable, describe how dais increase has affected die work you do. If applicable, describe
how it has affected die decision- making process in your organization.
4. Describe die connection between your organization and die Edina Resource Center..
C. Accessibility and Affordability
This information tells us how accessible your services are to the Edina population who are disabled
or are unable to pay for your services.
1. How does your organnization provide accessibility for persons widh disabilities? How does
your organization plain to improve ADA- related accessibility? How is this accessibility
communicated to the disabled population?
2. How do you ensure that your activities and programs are affordable to all Edihha clients?
For example, do you offer no cost or low -cost services? How does your group communicate
your affordability?
Page 2
J,
III. Edina Statistics - Executive Sununary - "Stand - Alone" Page
Because the primary responsibility of our Task Force is proposing a budget for hu nan services to die
Edina City Council, it is paramount drat our efforts highlight your plans to identify and tackle die unmet
needs of die Edina population. Therefore, this section —Edina Stal&66L—is intended to stand -alone as wi
Executive Summary to provide concise, pull -out information. To accommodate, please answer the
following questions on one page, beginning wide your name and the amount requested.
A. Services Used by The Edina Population
1. What services did die residents of Edina use in die most recent calendar year?
2. How many unduplicated l;dina clienLs were served in your most recent calendar year? Include any
pert.inent demographics. Ol your total unduplicated client base, what percentage did dic Edina
population represent?
3. Projecting out to die end of the current calendar year, how many iulduplicatcd Edina residents will
you serve?
4. Quvitify unduplicated Edina statistics for die year 2014 (amount of funding divided by
die projected number of Edina clients).
B. Unmet Needs in Edina
How do you determine die extent of unmet needs in Edina? How do you assess those needs and how
do you propose to meet diem?
C. Unreunhursed Costs
What is your analysis of' Eduia client costs not reimbursed to you by die client or die client's
insurance? Include percentage of Edina clients for whom you receive some reimbursement;
percentage of Edina clients for whom you receive no reimbursement percentage of' Edina clients
who pay for services; average reimbursement for all clients.
Page 3
N. Mission/Vision
Please include your mission and /or vision of your organization. How are you organized to achieve your
mission? How are your mission and/or vision evaluated?
V. Goals
What are your organization's goals For the current fiscal ycari' NNerc your goals for the most recently
completed year achieved? How will you measure your success in the current ycai -P
VI. Financial Information
1. Provide the financial statements for 2012, showing revenues, expenses and the balance sheet.
2. Provide a year -to -date balance sheet, showing the revenues and expenses within die framework of die
2013 budget.
3. For die year 2014, list projected income sources by category (mwnicipality, county, foundations /grains,
United Way, donations from faidn communities, private donations, etc.). Widnin these categories, please
share the amount anticipated from each entity; i.e. each municipality. It is not necessary to break down
anticipated amounts within die private /individual donation category.
4. Provide the anticipated expenses for your 2014 budget and include a breakdowin of paid personnel :und
consultants. How valuable are volunteers to your overall operation) What percentage oi'your workforce do
dhey represent? Are your volunteers typically tenable, or is there an expected turnover each year?
5. Make a justifiable case for your funding request. Describe how die funds N47111 be used and provide a
breakdown. Why is this amount of money needed?
VII. Board of Directors
Attach a one -page list_ of your board members. Include their professions, organizational affiliations and
areas of expertise.
VIII. Additional Inclusions
1. Wrap up die proposal wide a short success story about your work. Give us a vied picture of how your
Agency has been able to make a positive impact in our community.
2. Provide a copy of your IRS Tax Exempt Status Determination Letter, or furnish a letter of agreement
with your fiscal agent AND a copy of your fiscal agent's IRS Tax Exempt Status Determination, LcUcr.
3. Provide ahh updated Trends & Projections report. Last. year's is attached.
Page 4
Data Collection Form
To the Applicant
Please take a moment to fill out the collection form. This information presents a statistical
picture of applicants and the Edina population served. The Task Force does not use this
information to evaluate applications.
Overall Characteristics
% of your clients is senior citizens (age 60 +)
% of your clients is adults (ages 18 - 59)
0 Health Care
'Yo of your clients is children (ages 0 -17)
0 Social Service Organization
Special Characteristics: Check all that represent your
Edina clients.
0 Hispaiiic / Latino
0 Asian
0 Native Hawaiian / Pacific Islander
0 Black / African Americwi / African
0 White
0 Othcr (plcaLsc specify)
Additional Characteristics: Check all that characterize your Edina clients.
0 Mentally /Psychologically Disabled
0 Senior Citizen (60 +)
0 Deal /Hard of Hearing
0 Veterm
0 Blind/Low Vision
0 Physically Disabled
0 Other Disability (describe)
0 Low Income
Status: Check the one that best describes your legal
status.
0 Orgaiiization/Non- profit
0 Government - Municipal
0 Orgainizatioli/Profit
0 Government. - Regional
0 None of the above
Institution: Check all that apply to your organization
and its services.
0 Health Care
0 Community Education
0 Social Service Organization
0 Transition Assistance
0 Humanities Cowncil /Agency
0 Religious Organization
0 Crisis Prevention
0 Consultant
0 Counseling: Senior
0 Safe Shelter
0 Counseling: Family
0 Food Shelf
0 Counseling: Youdn
0 Assist for Homebound Persons
0 Child /Adult Protection
0 Housing
0 Cultural Competency
0 Other (please specify)
Page 5