HomeMy WebLinkAboutNoWaitInsideReleaseContact: Kaitlin Gault, Digital Communications Coordinator
Phone 952-826-0396 • kgault@EdinaMN.gov • EdinaMN.gov
FOR IMMEDIATE RELEASE
City of Edina Begins Process of Reopening City Hall With Limited In-Person and Pick-Up Services Available by Appointment
Edina, Minn., Nov. 20, 2020 – As Minnesota continues to navigate the challenges presented by COVID-19 pandemic, Edina has carefully and thoughtfully taken steps to reopen Edina City
Hall, 4801 W. 50th St., for in-person services, starting with service by appointment. Service by appointment helps reduce the risk of contracting and spreading COVID-19, reduces gathering
between people outside of their household, and ensures social distancing at City buildings.
In-person appointments will be available at City Hall begin Wednesday, Dec. 2 for fingerprinting for Edina residents and teachers and Wednesday, Dec. 9, for athletic association mail
pick up. Fingerprinting appointments will be offered Wednesdays from 6:30 to 7:30 p.m. Athletic association mail pick up will be available Wednesdays from 1 to 3 p.m.
Mail pick up will be available through curbside service only due to the surge of COVID-19 cases in Minnesota, eliminating the need for customers to enter City Hall. Fingerprinting will
be completed at the front desk of the Edina Police Department.
The City plans to increase the services offered through appointments when it is safe to do so.
The City will use an application called No Wait Inside to offer appointment scheduling. To book an appointment, residents can visit EdinaMN.gov/Appointment, select the necessary "location"
(department) and service, and enter their first name, last name, cell phone number and email address. Once an appointment is scheduled, customers will receive text messages or calls
with instructions detailing how they should proceed, including appointment reminders and arrival confirmation. This new booking software allows customers to virtually check in when
they arrive and receive notifications when it is time for them to pull up to the building or enter the Police Department.
For most services, the safest and most convenient way to do business with the City remains the same – online or through email and phone. Services like renewing dog licenses, filing homestead
applications, applying for building permits, making payments and more can be done through the City’s website, EdinaMN.gov.
City offices have been closed to the public since March 2020. The City continues to monitor recommendations from the Centers for Disease Control and Prevention and the Minnesota Department
of Health regarding reopening procedures and public health guidelines.
Learn more about how to book an appointment at EdinaMN.gov/Appointments or contact City Management Fellow Risi Karim at RKarim@EdinaMN.gov.
For more information about the City’s response to COVID-19, visit EdinaMN.gov/Coronavirus.
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