HomeMy WebLinkAboutDispatchAward2012
City of Edina • 4801 W. 50th St. • Edina, MN 55424
Contact: Kaylin Martin, Communications Assistant
Phone 952-833-9537 • Fax 952-826-0389 • www.EdinaMN.gov
FOR IMMEDIATE RELEASE
Edina Dispatch Accepts Prestigious Award
Edina, Minn., March 22, 2012 – The Edina Communications Center was selected by the Association of
Public-Safety Communications Officer’s (APCO) to receive the 2012 “Make A Difference Award.” Lead
Dispatcher Tony Martin and Communications Specialist Julie Norgren accepted the award at the state’s annual
9-1-1 Conference, held March 14 in Alexandria.
“It’s really exciting for our dispatchers to be recognized,” said Civilian Services Manager Laurene Draper.
“[Dispatchers] have to be prepared for anything, at any time, and the fact that they were nominated and
received the award really highlights that these people are ready for any call that comes their way. I’m very
proud of our team.”
In the nomination submitted by Golden Valley Police Chief Stacy Carlson, Communications Specialist Denise
Beck and Norgren were specifically recognized for their exceptional service provided during the officer-
involved shooting on Interstate Highway 394 last year. Communications Specialist Steve Marston and Martin
were also acknowledged for their remarkable assistance after a shift change during the critical time.
“With a call like this, you expect to walk into a chaotic scene,” said Martin, “but Denise and Julie were calm,
and had everything under control. They did their jobs seamlessly.”
This is the second consecutive year that Edina’s Communications Center has received this award. In 2011, the
Center was recognized for its handling of the Arden Avenue house explosion in 2010.
The Edina Communications Center dispatches for the cities of Edina and Golden Valley.
The “Make A Difference Award” recognizes excellence in public safety communications centers. For more
information about the award or the Edina Police Department, call 952-826-1610 or visit www.EdinaMN.gov.
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