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HomeMy WebLinkAbout2024 Smart911 RelaunchContact: Lauren Siebenaler, Senior Communications Coordinator Phone 952-833-9537 • LSiebenaler@EdinaMN.gov • EdinaMN.gov  FOR IMMEDIATE RELEASE  Edina Police & Fire Relaunch Smart911 with New Text Keyword for Public Safety Alerts Edina, Minn., Aug. 1, 2024 – The Edina Police and Fire departments have relaunched Smart911, a service that has dual purposes: notify the public of public safety incidents and better inform first responders of a resident’s health conditions and more. Smart911 allows Police Sergeants, Fire Chiefs, 9-1-1 dispatchers and Communications Department staff to send alerts on public safety incidents throughout the city. Smart911 also gives residents the opportunity to share information about themselves such as their health conditions, pets and more so first responders have more information when they respond to an emergency to provide even better care. “Our goal is to inform the public about an incident as quickly and efficiently as possible,” said Lt. David Venne. If you are interested in enrolling in public safety notification text updates, text “EdinaAlerts” to 67283. Once this step is complete, you can either stay subscribed to the text messages only or you can finish creating your Smart911 account by clicking on the link in the follow-up text message. To opt out of text notifications, send the word “STOP” to 67283. If you do not want to sign up for text alerts but want them in another way, you can visit EdinaMN.gov/Alerts to start creating your account and manage your notification preferences. If you choose to create an account, you can add your notification preferences for emails, texts and voice calls for alert messages and you can add your home address. You also have the option to share information about yourself and your home, such as how many people or pets live in your home, any medical conditions and your preferred medical providers. All of this information is optional to provide, but helpful to 9-1-1 dispatchers and first responders in case an emergency occurs at your home. As of July 31, there were 2,056 people signed up for the public safety notifications. For more information about Smart911, visit EdinaMN.gov/Alerts or contact Dispatch Supervisor Janelle Harris at jharris@EdinaMN.gov for help with your account. -30-