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HomeMy WebLinkAboutEditionEdina_June_20144801 W. 50th St. Edina, MN 55424 952-927-8861 mail@EdinaMN.gov www.EdinaMN.gov CITY COUNCIL Mayor Jim Hovland ............................612-874-8550 Council Member Joni Bennett .........952-927-0661 Council Member Mary Brindle .........952-941-7746 Council Member Josh Sprague ........612-501-0252 Council Member Ann Swenson ........952-927-7524 EXECUTIVE LEADERSHIP TEAM City Manager Scott Neal ..........................................952-826-0401 Assistant City Manager Karen Kurt ..........................................952-826-0415 Communications & Technology Services Director Jennifer Bennerotte ..........................952-833-9520 Community Development Director Cary Teague .......................................952-826-0460 Engineering Director Chad Millner ......................................952-826-0318 Finance Director John Wallin ........................................952-826-0410 Fire Chief Tom Schmitz ......................................952-826-0332 Human Resources Director Lisa Schaefer ......................................952-826-0416 Parks & Recreation Director Ann Kattreh ........................................952-826-0430 Police Chief Dave Nelson ......................................952-826-0467 Public Works Director Brian Olson ........................................952-826-0311 In its most recent Quality of Life survey completed in 2013, the City of Edina was again rated highly by its residents. Ninety-nine percent of those surveyed say their quality of life in Edina is “excellent” or “good.” “It’s important as a City to know what residents think of what we are doing,” said City Manager Scott Neal. “The Quality of Life survey produces a wealth of information that we use to determine our priorities and make our services, facilities and infrastructure better.” In the survey, more than 30 percent of respondents couldn’t identify a serious issue facing Edina. Additionally, 92 percent said they think things in Edina are generally headed in the right direction. Respondents also rated the quality of City services, such as police and fire protection, emergency medical services, water and sewer services, parks and recreation, and others, as “good” or “excellent” given the property taxes they pay. Eighty-four percent of residents also believe they could have a say about the way things are run in the community. “This is valuable information for staff that helps us make decisions and recommendations that will best fit the needs and wants of residents,” Neal said. “Conducting the survey is another way for us to engage with a representative sampling of residents.” The Quality of Life survey is conducted by The Morris-Leatherman Company, formerly Decision Resources, and is done every-other year. The next survey will take place in 2015. Complete survey results can be found online at www.EdinaMN.gov under “Resources.” For more information, call the City’s Communications & Technology Services Department at 952-826-0359. The City of Edina Repeat attendance is on the rise. And what’s interesting is that lots of different adults bring kids here – maybe its grandma and grandpa or mom or the nanny. ... It’s sort of inter-generational. We are for everyone. Patty McGrath, Edinborough Park General Manager City of Edina Directory Residents Rate City Highly in Survey JUNE 2014 Volume 1, Issue 6 Edi tion: Changes at Edinborough Reduce Expenses and Draw Crowds 2013 Popular Annual Financial Report The City of Edina reports financial year-end results in its Comprehensive Annual Financial Report (CAFR). This issue of Edition: Edina summarizes significant data from select funds in the 2013 CAFR and the 2013 Annual Budget and is consistent with Generally Accepted Accounting Principles. For a complete review of the City’s financial position for 2013, consult the CAFR, available online at www.EdinaMN.gov/Finance or at Edina City Hall, 4801 W. 50th St. Since 2012, one of the state’s unique indoor public parks has undergone significant renovations that resulted in lower operating expenses and increased patronage. Edinborough Park is an enclosed, one-acre park at 7700 York Ave. that features a swimming pool, a running track and fitness equipment, multi-purpose activity area, 250- seat amphitheater and Adventure Peak play structure. Major changes took place at Edinborough Park in 2012 and 2013 to make the park more self-sustaining. Some of the changes included renovating the pool facilities, removing large trees from in the park that had outlived their life expectancy and were costly to grow, and renovating the lighting system to significantly improve energy efficiency and reduce energy costs. In addition, the lower level was filled in to improve handicap accessibility and to provide a much larger, more usable space for programming. “Repeat attendance is on the rise,” said Edinborough Park General Manager Patty McGrath. “And what’s interesting is that lots of different adults bring kids here – maybe its grandma and grandpa or mom or the nanny. ... It’s sort of inter-generational. We are for everyone.” The most significant changes included renovating the “grotto” area near Adventure Peak. “There was an area that we called the grotto that was very underutilized. It was not handicapped accessible. We removed many of the older trees, which opened up the inside of Edinborough a little bit more. It was pretty, but people just didn’t go down to the area,” said Assistant Parks & Recreation Director Susan Faus. “We leveled it out and made it more accessible; we added artwork. It’s a place where people can sit and enjoy the trees and watch their children play.” The grotto renovation project cost about $100,000 and also included renovations to the waterfall and pond in the same area. Faus explained that the water feature was very expensive to maintain, so the renovations have helped reduce operating costs. Edinborough also was able to cut staffing costs with the removal of the older trees and simpler landscaping needs. McGrath has used these renovations to jump-start new programming options at Edinborough that will be held in the remodeled grotto area. “We want to get some new programming options out there – maybe it’s music or dance or some other kinds of things like that,” she remarked. “Kids Zumba would be really kind of fun to have.” Another significant project was retrofitting the lighting in the park to improve energy efficiency. Retrofitting the lights was just completed and cost over $100,000 to install. This change alone will save Edinborough about $4,000 per month. “We replaced the older, metal [1,000-watt] lights to a more energy efficient LED. On our next utility invoices, we’ll really start to see the savings in our energy costs,” explained Faus. With the help of a Utility Rebate from Xcel Energy for about $60, 000, the final cost of the project worked out to $40,583. McGrath explained that the rebate was significantly larger than originally anticipated because Edinborough qualified for additional discounts. It’s anticipated that the project will pay for itself in about nine months. In addition to these expense-cutting projects, Edinborough has seen increased revenue in the form of new pool and track memberships. Renovations enticed the Edina Swim Club to make Edinborough its home pool. The group contributes $53,000 annually to Edinborough, representing a new, significant boost to the revenue stream. “I would say that the overall improvements to the facility have definitely helped us because it has allowed us to do multiple things in addition to the pool, [including using the track],” explained Edina Swim Club Co-Head Coach Denise Carlson. “Lots of cities and school districts are closing pools, so for Edina to be able to keep a pool open is a victory for the community.” After these renovations were completed, Edinborough Park saw an immediate and tangible change to the operating expenses. For the first time, Edinborough Park ended the fiscal year in the black in 2013. Assistant Finance Director Eric Roggeman doubts the facility could have ever seen a profit without these upgrades. “In 2012, Edinborough’s loss was $111,832; ... in 2013, the preliminary operating gain for Edinborough was $7,962. So, it is pretty clear that the changes are having a positive financial impact. … If we can continue this trend, my estimate is that we are saving at least $250,000 per year,” he explained. “Honestly, weather was ideal for an indoor play park in 2013. It wasn’t great for the outdoor pool and it wasn’t good for the golf course, but it was wonderful for Edinborough Park. It’s always 70 and sunny!,” added Faus. For more information, visit www.EdinboroughPark.com or contact McGrath at 952-833-9542 or send an email to pmcgrath@EdinaMN.gov. The renovated grotto area at Edinborough Park features an improved waterfall and will be used as an area for new youth programming. 2012 2013 Edinborough Park Revenues and Expenses Operating Revenue Operating Expense 1.15 1.2 1.25 1.3 1.35 1.4 $ 1.45 Millions Ph o t o b y K r y s t a l C a r o n JUNE 2014 2013 Popular Annual Financial Report City Engages Residents on Budget, Capital Improvement Plan Building Permit Revenue Continues to Grow The City continues to refine its budgeting and community engagement processes. In 2011, the City implemented a two-year budget cycle beginning with the 2012-2013 operating budget. The objective was to alternate planning, focus and effort between the operating budget and Capital Improvement Plan (CIP) processes. During odd-numbered years, the City focuses on its operating budget. In even-numbered years, work is done on the CIP. To keep things in check, both are reviewed annually. “This bi-annual budget process has been working well thus far,” said City Manager Scott Neal. “It really allows staff to look more closely at the budget and the CIP individually so we can provide the best service to Edina.” Extra effort is dedicated to civic engagement. During the summer of 2013, the City partnered with the Citizen’s League to host three workshops dubbed “Financing the Future.” During the workshops, City staff asked participants to provide input on important budgetary decisions by understanding some of the trends and issues affecting the budget, setting priorities and informing the City Council’s decisions. “Engagement and public feedback on the budget was important so we as staff know we are focusing on what is important to residents,” said Assistant Finance Director Eric Roggeman. “The same applies [this year] to the CIP process. We want to know if we are hitting the mark.” Communication and engagement is one of the City Council’s six strategic priorities for 2014-2015. Since decisions at City Hall affect all residents, the Council and staff want to hear residents’ opinions. In addition to holding a monthly discussion on the City’s civic engagement website, www.SpeakUpEdina.org, the Finance Department also hosted an online discussion to see what residents thought of the CIP. “We wanted an open space where residents can help staff identify wants and needs of things that need to be updated or replaced over the next five years,” said Roggeman. “We could continue to look at things from an internal perspective, but having that direct feedback from residents really helps us identify and prioritize what should be done. “There isn’t enough money to do all the projects requested. We want to know what’s most important to Edina’s residents, which will help guide City staff and the City Council when they make decisions about the CIP,” Roggeman continued. Staff will prepare CIP requests in July and August, and a proposed CIP will be presented to the City Council in September. After a draft of the CIP is completed later this year, the Finance Department will again engage with residents on the Speak Up, Edina website. Residents will have the opportunity to review the CIP and provide feedback. The CIP will go before the City Council in November or December for approval. For more information, contact Roggeman at 952-826-0417. 2013 was a record year for building permit revenue, with the City collecting more than $4.12 million in licenses and building permit fees. License and permit revenue is collected primarily from builders and developers for residential and commercial building projects. However, it also includes revenue from a variety of City-issued licenses, including liquor and restaurant licenses. The previous record was $3.45 million, set in 2006. The increase in licenses and building permits shows the trend for continued redevelopment in most areas of Edina. “Redevelopment is good for cities,” said Chief Building Official David Fisher. “It helps keep property values healthy, adds to the tax base and strengthens our community’s education system.” Another source of revenue comes from single-family home demolitions. In 2013, there were 103 single-family home demolitions. With 2013 also being a record year for demolition permits, quality residential development remains a top priority of the City. Last year, the City hired the first Residential Redevelopment Coordinator, Cindy Larson, to manage teardown and rebuilds. “Things have become more systematic,” said Larson, who now meets and conducts a site tour with the person who would like to pull a demolition permit before she’ll sign off on it. “We’ll go over the Construction Management Plan in advance, too, so that they know our expectations.” As of June 1, 2014, there have been 39 single-family home demolitions. Fisher guesses that amount will be near 120 by year’s end. For more information, contact the Building Inspections Division at 952-826-0372. Low Property Taxes: A Product of Edina’s Success In relation to its neighbors, Edina has low property taxes – averaging $1,113 in 2013 for a $400,000 home – less than half that of Hopkins and Richfield. These low rates are a product of Edina’s past achievements, and reflect the current state of the community. In short, Edina is doing well, and low property taxes are a result of its success. “Property tax rates are important, and providing quality services to Edina residents is also important. Our approach is to focus our efforts through prioritization and finding efficient ways to deliver the services our residents value the most. It’s a continuous effort,” said Assistant Finance Director Eric Roggeman. In addition to appropriate actions from City government, City Manager Scott Neal is quick to throw credit to the City itself – namely its residents and past leadership – whose successes have translated into lower taxes. “There are two parts to this. First, the City is able to set a low tax rate because it has a strong tax base. Edina has the fourth largest tax base in the State of Minnesota. When you combine the size and strength of our tax base, we are able to fund our city government operations with a relatively modest tax rate,” he said. “The more interesting answer, though, is to ask why Edina has such a strong tax base in the first place. Edina has many advantages in terms of community wealth, great location, etc.” said Neal. “But I would also say that Edina has been very fortunate to have a history of City leaders who have been both wise and prudent. Their decisions of 20, 40, 60 years ago are playing out in the community today. Current residents and taxpayers are enjoying the wisdom of those decisions today.” In 2013, Edina residents were polled for the City’s biennial Quality of Life Survey. Although most were pleased with the value they get for their property tax dollar – 93 percent rating the value as “good” or “excellent” – there seems to be a perception that Edina has relatively high property tax rates; something that is not supported by the data. About half thought property taxes were about average in comparison to neighboring communities. Another 40 percent rated them as “somewhat high” or “very high.” The tax numbers tell their own story. City Assessor Bob Wilson said that these low rates are nothing new; Edina has historically had low property taxes. In September, the Council will adopt a formal resolution to set the 2015 preliminary levy and budget. In December, the Council will hold a public hearing on the 2015 operating budget and levy. Later in December, the Council will adopt the final 2015 budget and property tax levy. For more information, contact the Finance Department, 952-826-0366. 0 500 1,000 1,500 2,000 2,500 $ 3,000 Property Tax Comparison Estimated yearly tax on a $400,000 home. Edi n a Ch a n h a s s e n Ed e n P r a i r i e Mi n n e t o n k a Blo o m i n g t o n St. L o u i s P a r k Ho p k i n s Ric h f i e l d Median $1,674 $ 0.5 $ 1 $ 1.5 $ 2 $ 2.5 $ 3 $ 3.5 $ 4 $ 4.5 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 ‘10 ‘11 ‘12 ‘13 Licenses and Building Permit Revenue Actual Budget Millions $4.1 $2.9 JUNE 2014 2013 Popular Annual Financial Report your Neighborhood! ORGANIZ E City Neighborhood Associations Foster Community Two years ago, the City began a process to identify neighborhoods in the community. The following year, the City Council approved a Neighborhood Association Policy and a map showing the boundaries of 45 distinct neighborhoods. And this year, the City has four City-recognized neighborhoods. A few years ago, City-recognized neighborhoods in Edina didn’t exist. Today, Concord, Countryside, Morningside and Strachauer Park neighborhoods have all completed the recognition process. The City’s goal is to recognize 10 neighborhoods by the end of 2015. The initiative has come so far because of excitement generated by many residents. Hope Melton is a resident of Concord Neighborhood and was a member of the “Name Your Neighborhood” Neighborhood Identification Steering Committee that helped develop neighborhood boundaries and names. She has been a strong advocate for neighborhoods to organize and go through the City’s recognition process. “It gives neighborhoods resonance and a chance to address their concerns about their neighborhood and issues that impact their neighborhood,” she explained. “When you get together with a group of like-minded people, you have a much greater impact in addressing those concerns than you do as a single individual. It’s as simple as that.” The process gives the City another way to connect with residents. The City will communicate with City- recognized neighborhoods when significant neighborhood projects are being discussed or proposed, when public hearings are held about issues that could impact a neighborhood, if a developer requests a neighborhood meeting for the purpose of reviewing a sketch plan or when the City plans to organize a neighborhood group for resident input. “They get to be on the front end of projects and initiatives that are happening,” explained Neighborhood Project Coordinator MJ Lamon. “If we’re looking for feedback on a plan that is happening in a neighborhood, we ask if they have some players who might want to get involved.” “A piece of this [initiative] is about the … communication between the City and its residents, but there is this other piece where the residents are just empowering themselves to take action on something of local interest,” said Assistant City Manager Karen Kurt. In addition to the practicality of increased communication among the City and residents, neighborhoods that are more connected are generally safer and residents feel more protected. Lamon referenced a study by the Pew Research Center that found that 29 percent of Americans only know a few of their neighbors and, more alarmingly, 28 percent of people don’t know any of their neighbors at all. These statistics drive Lamon in her efforts to increase the number of City-recognized Neighborhood Associations. She believes that more connected neighborhoods will lead to less crime and more communication. Melton agrees. “There is a lot of research about something called ‘social capital,’ which [includes] relationships of trust and reciprocity. And at the neighborhood [level, that means] that people tend to feel safer and more secure,” she said. The City looks forward to more neighborhoods becoming City- recognized. “I think it will hit this critical point and it’s going to gather momentum and the power will multiply as more groups become recognized,” explained Kurt. “The more groups that we have organized, the easier it is for us as we approach a problem in a specific geographic area to be able to quickly connect and get the word out so that the right people come to the table.” For more information about establishing your neighborhood as a City of Edina- recognized Neighborhood Association, contact Lamon at 952-826-0360 or neighborhoods@EdinaMN.gov. For additional details, please visit www.EdinaMN.gov/Neighborhoods. Four neighborhoods have completed the City-recognition process. They include Concord, Countryside, Morningside and Strachauer Park. City Launches e-Utility Billing A growing number of the City’s utility customers are paying bills and managing their accounts online. In response to popular demand from Edina residents, the City earlier this year launched e-Utility Billing, a free online system for paying utility bills. City utility bills, sent quarterly, include the cost of water, sewer, storm drain and recycling for most properties in Edina. So far, response has been positive. First impressions portray the new site as very user- friendly. The City is confident that people will find the online payment system hassle-free, convenient and informative. Convenience is an overall theme on the payment site, which is accessible at www.EdinaMN.gov/Finance. You can access your account and pay your bill at any time, see your account history and view your past water usage. Residents can make a one-time payment without registering, or they can register to receive eBills. Once a customer registers, eBills will replace paper statements from that point on. Registration also allows users to view usage history information. Another available option on the site is automatic withdrawal via credit card or bank account, which adds another level of convenience for Edina’s residents. Users can quickly cancel e-Utility Billing, if they so choose. All existing payment methods will remain in place. Edina is part of Local Government Information Systems (LOGIS), a joint powers, intergovernmental consortium of Minnesota local government units. The online system for paying utility bills is a LOGIS solution. A number of nearby cities in the consortium are currently using the system, including Eden Prairie, Maple Grove and St. Louis Park. Feedback from residents in those cities has been positive, as well. Of all the metro area cities using this online service, Eden Prairie has the highest percentage of enrollment at 19 percent. Roggeman estimates that Edina will have 20 percent of its accounts enrolled in online utility billing within two years. For more information on e-Utility Billing, contact Dona Fowler or Lori Lohmann in Utilities at 952-826-0373. Miller Brings Business and Savings to Braemar Arena Since Susie Miller became Braemar Arena’s General Manager in the fall of 2011, the facility has seen vast improvements. The improvements not only save the facility money, but make Braemar Arena a nicer place to be. “Susie has made Braemar Arena a more welcoming, cleaner and friendlier place to be. She makes parents and athletes feel like they’re at home,” said Parks & Recreation Director Ann Kattreh. “She’s always thinking, too, about what she can do to make the facility better, while saving money.” Braemar Arena, 7501 Ikola Way, features three indoor, regulation-size ice sheets. Braemar is available for open skating, group rental, adult and youth hockey and figure skating programs. The facility also offers group skating lessons for ages 4 through adult and is home to the Braemar-City of Lakes Figure Skating Club, the Edina Hornets high school hockey teams and the Edina Hockey Association. In 2012, Miller worked alongside numerous organizations to bring to life the Hornets Nest, a two-story addition to Braemar Arena. The project included brand new locker rooms and associated space for the Edina High School boys’ and girls’ hockey teams as well as General Sports, a retail store; and Velocity, a dry-land training facility. However, it was donations that really made the project possible – the $4 million project was contingent on the “Drive for the Hive” advocates raising nearly $800,000 in private contributions. Miller believes the addition and its tenants – especially Velocity – are partially responsible for the increase in ice rentals the facility has seen. In 2011, 5,956 hours of ice were sold. In 2013, 8,150 hours were sold. Kattreh credits Miller for increasing the amount of non-prime ice rentals to nearly the same amount of prime ice rentals. Miller has achieved that by soliciting business and hosting numerous tournaments, including 18 in 2013, double the number hosted in 2011. Miller has also cut costs at the Arena. In 2012, she brought operations of the concession stand in house. The increase in tournaments brought an increase of $35,000 in concession stand profits. In addition, the time it takes to create a new sheet of ice has decreased from 15 minutes to 10 minutes. While it may seem like a small change, Miller said it added up to nearly $40,000 worth of available ice time that Braemar Arena can now rent. “To implement the change in the ice-making time, we not only had to train the staff, but the customers, too, because they had to get off of the ice faster,” she said. “But we all knew doing so could save the facility money and maximize our resources.” “Susie has really made an example of how to run an ice arena, not only in the state, but in the country, because of her hard work and dedication,” said Kattreh. “She understands that we have limited financial resources and we want to be the best stewards of those resources for our residents and families.” For more information visit www.BreamarArena.com. Susie Miller, Braemar Arena General Manager Fi l e p h o t o The Hornets Nest includes new locker rooms and associated space for the Edina High School boys’ and girls’ hockey teams. Fi l e p h o t o JUNE 2014 2013 Popular Annual Financial Report PACS Fund Provides Non- Motorized Transit Options for Residents A new fund is providing adequate, quality and safe resources for those choosing non-motorized transportation. The Pedestrian & Cyclist Safety (PACS) Fund was created by the City Council in 2012 to pay for projects that make the community more walkable and bike friendly. The revenue from the PACS Fund is used exclusively for improvements to the City’s non-motorized transportation network, including sidewalks, trails and other facilities for pedestrians and bicyclists. Revenue for the fund is generated by a franchise fee of $1.45 per month for residential customers of Xcel Energy and CenterPoint Energy. There are higher franchise fees for commercial customers of both utilities that range from $2.90 to $40 per month, depending on the size of the customer’s meter. “Projects completed last year were at the top of a list that had been needed to be done for quite some time,” said Transportation Planner Mark Nolan. Projects completed in 2013 include over 3,000 feet of new sidewalk, feasibility studies for future projects, bike lane re-striping and new lanes to accommodate pedestrians. Even with all of the work that was done last year, Nolan says there were leftover funds that the City can now carry into projects for 2014. This year, the Engineering Department plans to complete the following projects with money from the PACS Fund: • 6,400 feet of new sidewalks associated with neighborhood street reconstruction projects in the Birchcrest B, Morningside B and Strachauer B neighborhoods. • Up to 1,500 feet of new sidewalk at the northeast corner of Southdale Center. Hennepin County will pay 25 percent of the cost of this project. • 1,200 feet of new sidewalk near Highlands Elementary School. • 710 feet of replacement sidewalk on the corner of West 70th Street and Xerxes Avenue. • Updated green bike lane with improved lane striping at Metro Boulevard and West 70th Street. • Three new enhanced pedestrian crossings with push- button flashing beacons on 66th Street near Rosland Park. • Replacement of the mid-block crossing between The Galleria and Southdale Center with enhanced crossings with push- button activation flashing beacons. • 50th & France parking ramp improvements, including striping and new walk zones. The budget for projects to be completed in 2014 is $1.3 million. Without the PACS Fund, Nolan says, “it’s safe to assume not all of these projects could be completed in one year, if at all. Residents could petition for a sidewalk, but their properties would be assessed for those costs.” By finding innovative ways to finance projects that lead to more transportation options, “Edina is becoming a national leader, “ Nolan noted. “In this way, Edina can serve as a model for suburban areas that want to provide more options for non-motorized transportation.” The City’s vision for Living Streets is to provide the public with accessible and comfortable options regardless of transportation type. The PACS Fund was the jumpstart Edina needed to support this vision. It provides a way for the City to reach its goals for non-motorized transportation without requiring residents and business to “pay up.” For more information on the PACS Fund or non-motorized transport structure, contact the Engineering Department at 952-826-0371 or visit www.EdinaMN.gov/ Engineering. Utility Rates: How Does Edina Compare? The season of lawn irrigation and construction is in full swing, but you may not have expected these to be some of the factors driving Edina’s utility rates. Each November, the City Council determines the upcoming year’s utility rates. Decisions are based on utility infrastructure projects included in the annual Capital Improvement Plan (CIP) and a utility rate study prepared by financial advisors Elhers & Associates at the direction of the Finance Department. Edina was built in a fairly short amount of time decades ago and much of the underground infrastructure is reaching the end of its lifespan and now needs replacing. The City pays for the new water and sewer lines with money collected from its utilities customers. The City of Edina’s approximately 15,000 utility customers generated approximately $18 million in 2013 from all utilities – water, sewer, storm sewer and recycling. The five-year CIP includes $42 million in infrastructure projects, to be completed between 2013 and 2017, averaging $8.4 million per year. Due to the amount of City reconstruction, residential usage and new State regulations, since 2007 utility rates have been increasing at a rate of about 5 to 6 percent annually. Surrounding cities, similar to Edina in age and size, can be expected to have similar rate increases, but it all depends on the amount of reconstruction needed. Other aspects need to be taken into consideration, such as the specific services the given city is providing. For example, Eden Prairie softens its water, Edina does not. Those in the Morningside Neighborhood have a particularly unique situation. Their water is purchased by Edina from Minneapolis, so costs reflect the services that Minneapolis provides for its water. Surrounding cities’ rates are taken into consideration in conjunction with other factors, but Edina’s utility rates are based off of the needs of Edina, not off of other cities. Edina adopted a tiered water billing model in 2007, meaning that those consuming more utility-related resources – those watering their lawn more frequently, for example – pay a higher rate. The cost of utilities needs to be distributed evenly among residents and business because it helps pay for the infrastructure that keeps the City running smoothly. “The goal is really two parts. Fairness – the question of who pays for what – and to enable the improvements by paying for them in a financially responsible way,” noted Assistant Finance Director Eric Roggeman. Over the last two years, the City completed a water meter replacement project. For residents and business owners in the city, this means more accuracy. For the City, this means higher revenues. With these new meters, the City knows that the meters are running at 100 percent. These meters can be queried to get an hour-by-hour usage to better serve customers wanting to know more about their water usage. For more information, contact the Finance Department at 952-826-0366. Water Sewer Storm Water Edin a Cha n h a s s e n Ed e n P r a i r i e Min n e t o n k a Blo o m i n g t o n St. L o u i s P a r k Ho p k i n s Ric h f i e l d 0 20 40 60 80 100 120 140 $ 160 Utility Rates Comparison Rates based on the average quarterly residential consumption of 27,000 gallons of water, 13,500 gallons of sewer, in addition to a flat storm water fee. Water Sewer Storm Water Edin a Ch a n h a s s e n Ed e n P r a i r i e Min n e t o n k a Blo o m i n g t o n St. L o u i s P a r k Ho p k i n s Ric h f i e l d 0 20 40 60 80 100 120 140 $ 160 Utility Rates Comparison Rates based on the average quarterly residential consumption of 27,000 gallons of water, 13,500 gallons of sewer, in addition to a flat storm water fee. Recommending wines and other product, stocking shelves and ringing up customers at checkout are all part of the job at Edina Liquor. This past year, though, staff began working harder on another of their responsibilities: educating customers about how Edina Liquor profits are used. Together, the City of Edina’s three liquor stores generate more than $1 million annually in profit, offsetting property taxes and subsidizing recreational facilities. “I hope people know this. … Once I learned that profits go back to the public, not into the pocket of an owner somewhere, I didn’t shop anywhere else,” said Alex Christianson, who is especially appreciative of Edina Liquor profits used to support Braemar Arena where her family spends a lot of their leisure time. In 2013, $160,000 of Edina Liquor profits was transferred to the Braemar Arena coffers. Longtime Edina resident, business owner and Braemar Men’s Club member Jim Platt agrees. Whenever his position as chair of the Braemar Men’s Club affords an opportunity, Platt likes to remind fellow golfers about the unique funding model that makes Braemar such an attractive place to play. Golf revenue is only one piece of the equation. In 2013, $100,000 of Edina Liquor profits was used to subsidize golf course operations. “Proceeds from Edina Liquor … roll into Braemar and help keep things looking polished,” he said. “This funding is also very helpful when there are cash flow problems.” Edina Liquor had a very strong 2013, grossing more than $13.7 million, an increase of 3.6 percent over 2012. Customer count was up more than 8,800, or 1.77 percent, compared to 2012. Year-to-date sales for 2014 are also up. Sales for the first quarter of the year totaled $2,964,789. Sales in the same period of 2013 totaled $2,938,636. After conducting mystery shops and a comprehensive customer survey in 2013 to better understand consumer perceptions, City staff learned that the Edina Liquor brand was in need of a consistent “voice” and messaging, both in-store and outside of the store. Many customers did not understand that the liquor stores are owned by the City and that profits are used to support City recreation facilities, in addition to the City’s operating and capital budgets. “In order to stay competitive, Edina Liquor was in need of a ‘brand refresh,’” said Liquor Operations Director Steve Grausam. “The goal was to differentiate Edina Liquor from other non-municipal liquor stores in surrounding communities by creating a ‘brand position,’ resulting in increased trial, loyalty and sales.” Edina Liquor embraced its true point-of-differentiation – being owned by city government – and leveraged the fact that profits from all purchases go back to the City of Edina, making it a better place to live, work and shop. The tagline and logo, “Edina Liquor: Where profits get poured back into the community,” was created to reinforce and communicate the stores’ place in the community. This idea was supported with additional messaging about how purchases help keep roads smooth, parks clean and taxes low in Edina. The branding campaign has carried through with print and online advertising and new in-store signage. “Profits of Edina Liquor provide significant tax relief to residents and commercial property owners in Edina,” Grausam said. “It is important that the three stores remain competitive with nearby stores. We believe our branding and marketing work in the past year will help Edina Liquor’s position in the market.” Edina Liquor stores are located at 3943 W. 50th St., 5013 Vernon Ave. and 6755 York Ave. S. For more information, visit www.EdinaLiquor.com. Edina Liquor Pours Back Into the Community Grandview Southdale 50th & France EdinaLiquor.com WHERE PROFITS GET POURED BACK INTO THE COMMUNITY The goal is really two parts. Fairness – the question of who pays for what – and to enable the improvements by paying for them in a financially responsible way. Eric Roggeman, Assistant Finance Director