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HomeMy WebLinkAboutChecksProcessedOffsite City of Edina 4801 W. 50th St. Edina, MN 55424 Contact: Kaylin Eidsness, Senior Communications Coordinator Phone 952-833-9537 Fax 952-826-0389 EdinaMN.gov FOR IMMEDIATE RELEASE Checks for Utility Bills to be Processed by U.S. Bank Edina, Minn., Oct. 19, 2017 – Residents will soon notice a new return address on the remittance stub of their utility bills. Beginning Nov. 10, the City of Edina will use U.S. Bank’s payment processing service to process checks for utility billing. The remittance stubs used to submit payments in the reply envelope will show the following address: City of Edina PO Box 860586 Minneapolis, MN 55486-0586 The Finance Department estimates that utilizing U.S. Bank’s payment processing service will save staff roughly 25 hours each month. “The time saved will allow Finance staff more time to provide better customer service to our 15,500 customers,” said Accountant Sharae Sledge, who estimates that the Finance Department processes about 1,600 checks each month. “The change will really streamline the process, too.” The decision to use U.S. Bank’s payment processing service comes on the heels of the department moving to InvoiceCloud, a new online payment service. In addition to making payments online at EdinaMN.gov/UtilityBilling, residents can also make payments over the phone by calling 844-476-3107. Checks should be made payable to City of Edina. Residents are also still able to drop off their payments in the drop-box in the entry way of Edina City Hall, 4801 W. 50th St. For more information, call the Finance Department at 952-826-0366. -30-